Thesis (MA)--Stellenbosch University, 2012. / ENGLISH ABSTRACT: The petroleum industry concern itself with natural resource extracting activities which are highly sensitive for contributing to environmental degradation by oil spills or gas flaring. A large proportion of the world’s oil and gas reserves is located in developing countries where the presence of multinational oil corporations (MNOCs) is high as host countries often lack the infrastructure needed or are financially unable to conduct extracting operations on their own. The Niger Delta in southern Nigeria has one of the largest oil reserves in Africa and is one of the world’s leading oil exporters. MNOCs like Shell, Chevron, Total, ExxonMobil and Statoil are some of the firms present in the Niger Delta region. The oil-rich area in the developing country poses high levels of political risk for the MNOCs. Local grievances, paired with environmental degradation and human rights violations by the oil companies, have led to a tense relationship between the local stakeholders and the MNOCs, with so-called petro-violence at the center of the oil conflict. Frequently, oil installations are sabotaged and crude oil is stolen, causing major financial losses for the firms, and armed attacks on oil facilities and kidnapping of MNOCs’ staff constitute the majority of political risks facing MNOCs operating in the Niger Delta. This study investigates how MNOCs can successfully manage such political risks, providing a business advantage in a challenging business environment. By addressing the companys’ own behaviour, the research analyses if social engagement through corporate social responsibility (CSR) can mitigate political risk in the Niger Delta. The study looks at two different MNOCs operating in the Niger delta, Shell and Statoil, and scrutinises their methods of implementation of their CSR initiatives. The difference in approaches to CSR is elucidated where Shell claims it has repositioned its approach from a top-down angle during the first years of conducting CSR projects, to a more stakeholder-oriented approach. Yet, their approach is still found to carry elements of the previous top-down approach, and has not resulted in satisfactory performance in relation to stated goals. Statoil undertakes a stakeholder-oriented bottom-up approach, executed with a high level of commitment. The stated CSR goals have to a great extent been met. By assessing the two companies’ CSR strategies in relation to the frequency of political risks experienced by each MNOC, the study finds that CSR has the potential to mitigate political risk depending on the approach to implementation, and could serve as a political risk management strategy. / AFRIKAANSE OPSOMMING: Die brandstofbedryf is betrokke by die ontginning van natuurlike hulpbronne, ’n aktiwiteit wat hoogs sensitief is vir sy bydrae tot omgewingsbesoedeling as gevolg van storting van olie en opvlamming van gas. ’n Baie groot deel van die wêreld se olie en gas reserwes word aangetref in ontwikkelende lande. Die teenwoordigheid van Multinasionale Olie Korporasies (MNOKs) in hierdie lande is groot omdat daar gewoonlik ’n gebrek aan toepaslike infrastruktuur is en die lande ook nie finansieel in staat mag wees om die ontginning op hulle eie te doen nie. Die Niger Delta in die Suide van Nigerië beskik oor een van die grootste olie reserwes in Afrika en is een van die voorste olie uitvoerders in die wêreld. Shell, Chevron, Total, ExxonMobil en Statoil is van die bekende MNOK wat ontginning doen in die Niger Delta gebied. Die olieryke gebiede in ’n ontwikkelende land kan groot politieke risiko vir die MNOKs inhou. Plaaslike griewe gekoppel aan omgewings besoedeling en menseregte skendings deur die oliemaatskappye het gelei tot ’n gespanne verhouding tussen hulle en die plaaslike belange groepe, en sogenaamde “petrogeweld” staan sentraal hierin. Heel gereeld word olie-installasies gesaboteer en ru-olie word gesteel, wat natuurlik groot finansiële verliese die firmas inhou. Daarby word gewapende aanvalle op die olie-installasies uitgevoer en van die MNOKs se personeel ontvoer. Al hierdie dinge vorm die groot politieke risiko’s wat die MNOKs in die Niger Delta in die gesig staar. Hierdie studie ondersoek hoe die MNOKs met welslae hierdie politieke risiko’s kan teenwerk om vir hulle ’n suksesvolle besigheid te vestig in ’n baie mededingende bedryfsomgewing. Deur te kyk na die maatskappy se eie gedrag, sal die navorsing analiseer of gemeenskapsbetrokkenheid deur korporatiewe sosiale verantwoordelikheid (KSV) die politieke risiko in die Niger Delta kan temper. Die studie kyk na twee verskillende MNOK wat in die gebied bedryf word, Shell en Statoil, en kyk noukeurig na die manier waarop hulle KSV inisiatiewe toegepas word. Die verskil in benadering tot die probleem word toegelig deur die feit dat Shell beweer dat hulle ’n bo-na-onder benadering in die beginjare van KSV projekte verander het na ’n beleid waar meer na die betrokkenheid van belangegroepe gekyk word. Tog word gevind dat daar nog oorblyfsels is van die bo-na-onder benadering en dat doelwitte wat gestel is nie bevredigend bereik is nie. Statoil daarenteen. Implementeer ’n onder-na-bo benadering met betrokkenheid van belangegroepe en ’n hoë vlak van toewyding deur die maatskappy. Die gestelde KSV doelwitte is grootliks behaal. Deur te kyk na die twee maatskappye se ervaring van politieke risiko in verhouding met hulle KSV strategieë bevind hierdie studie dat KSV wel die potensiaal het om, as dit suksesvol toegepas word, politieke risiko te temper en dus kan die as ’n strategie om sodanige risiko te bestuur.

Continuous technological development and increasing efficiency demands are driving products toward becoming more and more complex. For the aerospace industry - where the requirements for performance, safety and low environmental impact already are substantial - this means that more extensive quality assurance measures must be taken to ensure the fulfillment of the requirements of each individual component.However, to avoid that the work with quality improvement become too extensive and increase the product cost to unbearable levels it is necessary to have methods to prioritize and focus improvement efforts on the product features that matters most for fulfilling customer requirements. Therefore, the concept of Key Characteristics is used today, both in the aerospace and other industries; a term for those characteristics that have a significant impact on requirement compliance and whose outcomes at the same time are expected to vary considerably in manufacturing.The concept itself is similar among those who use it but the purpose of and methodology for identifying and managing Key Characteristics vary, even within the same industry. This thesis is therefore aimed to create a view of which factors that characterize an effective and efficient way for companies in the aerospace industry to work with Key Characteristics. The thesis involves a case study to create a framework for how companies within this industry work with Key Characteristics, a literature review to see which approaches are advocated by previous research and two benchmark studies to see examples of how Key Characteristics are used and handled in practice in industry.The results show that the work of Key Characteristics should meet three main criteria in order to be effective and efficient: • it must be clearly focused on the characteristics that have critical impact on customer requirements and at the same time considerable variation in production, • it should be initiated early in the product development process and then performed iteratively during the process of continuously reducing variation problems in manufacturing, and • it should identify Key Characteristics using both qualitative and quantitative tools to best capture all different kinds of requirements on the product.Finally a practical example is given of how the work with Key Characteristics should look like at GKN Sweden AB, the case study company in the aerospace industry, to effectively minimize the costs associated with production variation, and yet satisfy all customer requirements. / <p>Validerat; 20140811 (global_studentproject_submitter)</p>

The risk of climate change has gained prominence globally and also in South Africa. Companies operating in developing countries such as South Africa are perceived to be particularly vulnerable to climate change. There have been mixed reactions to this risk by companies ranging from inaction to significant financial outlays expended on mitigating this risk. Whilst climate change is potentially a downside risk to financial performance, certain companies have identified opportunities to enhance their returns in the course of adapting to climate change. This study assessed whether there is a relationship between climate change and the financial performance, as manifested in the mitigation of risks and exploitation of opportunities of selected South African companies. The study sought to establish the extent to which climate change creates relevant and material risks, returns and opportunities for companies. The study was conducted using a combination of a literature review and empirical research in the form of secondary analysis. Data on climate-change performance, risks and opportunities was compared to data on financial indicators. The population of companies selected for the empirical research consisted of the Johannesburg Stock Exchange-listed companies that had publicly disclosed information to the Carbon Disclosure Project (CDP) in 2012. Climate-change data was categorised to differentiate between varying levels of climate-change performance, and the identified categories were compared to a range of ratios that demonstrated financial return. The research concluded that climate-change risks and opportunities are expected to have a significant and highly likely impact on company operations, revenue and expenditure. Positive and statistically significant correlations were identified between climate-change performance and equity analyst recommendations, historical internal rates of return, market values to book values, forecasted earnings per share, beta coefficients, and return on equity. Climate-change performance was not found to have a significant effect on the cost of capital. / Management Accounting / M. Com. (Accounting)

No description available.

In recent years, the emerging trends in cloud computing technologies have given rise to different computing services through the Internet. Organizations across the globe have seized this opportunity as a critical business driver for computing resource access and utilities that will indeed support significant business operations. Embracing SaaS as a crucial business factor enhances corporate business strategy through economies of scale, easy manageability, cost-effectiveness, non-geographical dependence, high reliability, flexible resources, and fast innovation. However, this has also come with various risks due to the limitation of traditional user identity and access control solutions’ inability to effectively identify and manage cloud users’ authorization process when interacting with the cloud. The limit can result in a legitimate user account's impersonation to carry out malicious activities after the user account is compromised to go undetected since traditional solutions seldom function based on user behavior trust level behind any account. Furthermore, the limitation is a significant vulnerability to the cloud environment. This vulnerability is known to be exploited by threats that can eventually lead to substantial unacceptable risks that can undermine security principles or requirements such as confidentiality, integrity, and availability. Significant consequences of this risk are categorized into financial damages, legal implications, reputational damages, and regulatory implications to the cloud environment. As a result, a solution that could contribute to the remediation of these potential risks incurred due to the limitation of user identity and access control management was proposed and designed as User Behavior Trust-Based Adaptive Security framework. The design aims to enhance how cloud users' identity and access control might be managed effectively based on a user behavior trust context and adaptation of corresponding access control measures through adaptive security. The design capability was manifested by integrating it into the standard ISO/2705:2018 Risk Management process. Although, there have been several good information security frameworks such as ISO/IEC 27005:2018 and other technical countermeasures such as SaaS Identity &amp; Access Management (IDaaS) to deal with this risk on the public cloud services. However, they are based on static mitigation approaches, so there is a solid need to shift towards a more dynamic strategical approach. The presented design work, User Behavior Trust-Based Adaptive Security framework, intends to serve as a proposed guideline for risk mitigation that would enhance user identity and access control limitations across the cloud. The solution functions by a trust modeling process that evaluates cloud user activities to compute a user behavior comprehensive trust degree. The resulting data is further used as input feeds parameters into a policy decision point process. The policy decision point process adapts the input parameters to user behavior trust level and behavior risk rating to determine the appropriate access control decision. Ultimately, the adaptive security solution consults the policy decision points to dynamically enforce the corresponding controls measures based on the access control decision received as input feed. The report also conducts a risk assessment process to identify vulnerabilities, threats, and risks related to user behavior trust level and risk rating regarding SaaS resources. Then adapt the mitigation solution, User Behavior Trust-Based Adaptive Security framework, as a possible risk treatment within the risk management process ISO/2705:2018. This report uses a design methodology derived from User Behavior Trust Modelling scientific research work, Gartner Adaptive Security Architecture Model, and eXtensible Access Control Markup Language's policy decision point concept. The design evaluates user behavior trust level by the trust modeling, while the integrated policy decision point processes the trust level to make the access control decision which is later enforced by the adaptive security solution. The report further adapts the risk management procedure ISO/2705:2018 to identify risk from user behavior and trust level, then implements the design solution as a possible risk treatment. The research findings were documented as Results and Discussion, where the functional and operational aspects of the designed framework were provided. In addition, the effects of applying the framework as a possible risk treatment solution were observed through conducting an ISO/2705:2018 risk management procedure. The notable outcome of a reduction of identified risk levels was an improvement in user attitude or behavior, which eventually increased user behavior trust level and reduced associated behavior risk. At the same time, the discussion detailed the interpretation of the results, implications, and limitation of the research, why the framework could be considered a remediation solution beyond the state-of-the-art for cloud user identity and access management—precisely by integrating user behavior, trust, policy decision making with adaptive security into risk management process to reduce IDM-associated risk in the SaaS. Finally, this study has outlined the significance of adopting the designed framework as a possible mitigation solution to enhance the shortcomings of user identity and access control management in the cloud. It has demonstrated that SaaS identified risk can be reduced to an acceptable level when user behavior and activities are taken seriously. Insight into the current trust state and associated risk level of cloud users are vital for continuous risk monitoring and reduction. The solution is to be used as a recommended guideline that might significantly contribute to the research community and information security field of cloud security. Future research direction to consider the possibility of simulating and transforming this conceptual and abstract framework into a real-world working solution due to research work limitations. The framework was designed based on recognized and accepted scientific and technological principles and concepts, from user behavior trust modeling, eXtensible access control markup language, and adaptive security architecture. In addition, to extend this concept to a future research area that will focus exclusively on application-processes behavior.

The medical scheme industry in South Africa is competitive in relation to international standards. The medical scheme sector, as part of the healthcare industry, is negatively affected by the high rate of fraud perpetrated by providers, members and syndicates, which results in medical schemes funding fraudulent claims. The purpose of the study was to explore strategies to mitigate fraud in medical scheme claims. A qualitative research methodology was followed in this study, which adopted a case study approach. Empirical data was analysed through thematic analysis, with the aid of ATLAS.ti software. The study found that healthcare service providers mainly defraud medical schemes by submitting false claims. A holistic approach should be followed to mitigate fraud in medical scheme claims. This approach should encompass regularly identifying trends in fraudulent claims and implementing appropriate control strategies. Collaboration within the medical scheme industry and with other stakeholders would also help to elevate the fight against medical scheme fraud to a new level. Implementing the recommendations from the study will assist medical schemes to reduce the funds expended on fraudulent claims, thereby improving their financial viability and decreasing the rate of increase in medical scheme contributions for members. / Business Management / M. Com. (Business Management)

In Anbetracht des Kompromisses zwischen der Erzielung des höchsten Gewinns und der geringsten Umweltbelastung ist ein tiefes Verständnis der ökonomischen Folgen der Stickstoff (N) Düngung erforderlich. Die vorliegende Doktorarbeit liefert umfassende Einblicke in (i) die Auswirkungen des standortspezifischen N-Managements (SSNM) auf die Rentabilität und Risikominderung, (ii) die Auswirkungen von Unsicherheiten und Risikoeinflüssen auf optimale N-Düngergaben und (iii) das Potenzial und die Kosten der Vermeidung von Treibhausgas (THG) Emissionen durch N-Düngereduktion. Ein Modellierungsansatz wurde entwickelt, um die Wirkung von Ertrag und Proteingehalt, Wirtschafts- und Risikoauswirkungen sowie THG-Emissionen auf die N-Düngung zu simulieren. Die Ergebnisse der Arbeit zeigen, dass SSNM die Wirtschaftlichkeit verbessert, indem es eine höhere Weizenqualität und damit Preisprämien erzielt. SSNM reduziert das Risiko, die Backqualität nicht zu erreichen, und es gibt keine wesentlichen Nachteile beim Verlustrisikomanagement im Vergleich zum einheitlichen Management. Preisprämien für eine höhere Weizenqualität bieten Anreize für höhere N-Düngergaben. Prämien verflachen die Gewinnfunktion weiter, was unzureichende Argumente für eine Absenkung des N-Inputs aus der Wirtschaftlichkeitssicht liefert, selbst bei einer hohen Risikoaversion der Landwirte. Eine moderate Reduzierung der mineralischen N-Düngung kann die THG-Emissionen bei moderaten Opportunitätskosten mindern. Die THG-Vermeidung durch N-Düngereduktion in einer bestimmten Region kann unter Berücksichtigung kultur- und ertragszonenspezifischer Ertragswirkungen optimiert werden. Insgesamt liefert diese Arbeit wichtige Erkenntnisse über die Chancen und Nachteile der Anpassung der N-Düngergaben. Darüber hinaus leistet sie einen direkten Beitrag zur Identifizierung von kosten- und risikoeffizienten N-Managementoptionen und bildet die Grundlage für effektive politische Ansätze zur THG-Vermeidung durch selektive N-Düngereduktion. / Considering the tradeoff between achieving the highest profit and causing the lowest environmental impact, there is a need for a profound understanding of the economic consequences of nitrogen (N) fertilizer application. The present doctoral research provides comprehensive insights into (i) effects of site-specific N management (SSNM) on profitability and risk mitigation; (ii) impacts of uncertainties and risk implications on optimal N fertilizer rates; and (iii) potential and costs of mitigating greenhouse gas (GHG) emissions by N fertilizer reduction. A modelling approach was developed to simulate the response of yield, protein, economic and risk implications, and GHG emissions to N fertilizer application. Findings of the thesis show that SSNM improves profitability by achieving higher grain quality, thus, price premiums. SSNM reduces the risk of not reaching the baking grain quality and poses no considerable disadvantage on downside risk management compared to uniform management. Price premiums for higher wheat quality provide incentives for higher N input rates. Premiums further flatten the profit function, giving insufficient arguments for lowering N input from a farm profitability perspective, even in presence of high risk aversion of farmers. Moderate reduction of mineral N fertilizer can mitigate GHG emissions at moderate opportunity costs. GHG mitigation by N fertilizer reduction in a given region can be optimized considering crop and yield-zone-specific yield responses. Overall, this thesis provides important insights on chances and drawbacks of adjusting N fertilizer rates. Moreover, it makes a direct contribution in identifying cost- and risk-efficient N management options and provides a basis for effective policy approaches to reduce GHG emissions by selective N fertilizer reduction.