Syfte – Studien ämnar utveckla en större förståelse för små- och medelstora företags internationaliseringsprocesser och entreprenörskap över tid, samt vilka entreprenöriella element som kan ligga till grund för en global framgång och konkurrenskraft. Studien undersöker svenska företag inom cleantech-sektorerna solenergi, bioenergi, samt transport i syfte att finna insiktsfulla skillnader mellan sektorerna.   Design och metod – Studien är designad som en kvalitativ undersökning, i syfte att tillvarata rik och insiktsfull förståelse från tolv svenska cleantech-entreprenörer, med intervjudata som samlats in i ett tidigare forskningsprojekt. Den kvalitativa inriktningen karaktäriseras av en ambition att utveckla och använda olika teorier inom det aktuella forskningsområdet, där studiens empiri är styrande.   Resultat – Studiens resultat betonar att de tolv cleantech-entreprenörerna växer olika på internationella marknader och har olika behov, beroende på cleantech-sektor. Cleantech-företagen kan inte beskrivas eller förstås som en homogen grupp företag. Internationalisering bland svenska företag kan över tid beskrivas som en förändring från industrisamhället och dess neoklassiska synsätt till ett kunskapssamhälle, där kunden fungerar som medproducent i den dynamiska värdeskapande processen. I en ständigt föränderlig omvärld kan förståelse för förändring vara en entreprenörs viktigaste förmåga och egenskap. Två viktiga insikter är; (1) entreprenörens förståelse för vad som är ett företags kärnkompetens, och hur kärnkompetensen tillvaratas på bästa sätt; (2) entreprenörens förmåga att våga förändra sin verksamhet och att lyckas göra det på rätt sätt, det vill säga förmågan att åstadkomma effectuation.                                                                                                                                                                                        Studien betonar även hur de tolv cleantech-entreprenörerna kan åstadkomma konkurrenskraft och framgång i sina internationaliseringsprocesser genom att uppnå innanförskap i relevanta nätverk. Ett innanförskap i relevanta nätverk är avhängigt entreprenörernas kunskaper, erfarenheter, förmågor och egenskaper att skapa förtroende och värde i bilaterala relationer. Förmågan att som entreprenör se, förstå och utveckla möjligheter kan vara en nyckelfaktor för att uppnå framgång och konkurrenskraft på utländska marknader. Den främsta kunskapen i dagens föränderliga omvärld är erfarenhetsbaserad och tyst kunskap, eftersom objektiv kunskap endast ger en stillbild av den situationsbundna verkligheten. Studien framhäver några insiktsfulla skillnader mellan solenergiföretagen och bioenergiföretagen, samt transportföretaget, och skapar en större förståelse för fenomenet cleantech.   Originalitet – Studiens forskningsområden, SME:s internationalisering och entreprenörskap, sammanflätas med psykologiska (kognitiva) och filosofiska (kunskapsmässiga) element, vilket leder fram till nya perspektiv inom internationell företagsekonomi. / Purpose – The study aims to develop a greater understanding of small- and medium sized enterprises internationalization processes and entrepreneurship over time, as well as the entrepreneurial elements that can form the basis for a global success and competitiveness. The study examines Swedish companies in the cleantech sectors solar energy, bioenergy, and transportation in order to find insightful differences.   Design and methodology – The study is designed as a qualitative survey, in order to take advantage of the rich and insightful understanding from twelve Swedish cleantech entrepreneurs, with interview data gathered in a previous research project. The qualitative approach is characterized by a desire to develop and use different theories in the research field, where the empirical data is conductive.   Findings – The study results emphasize that the twelve cleantech entrepreneurs grows differently within international markets and has different needs, depending on the cleantech sector. The cleantech companies cannot be described nor understood as a homogeneous group of companies. Internationalization of Swedish companies can over time be described as a change from an industrial society and its neo-classical approach into a knowledge society, where the customer serves as co-producer of the dynamic value creation process. In a constantly changing world, understanding change can be the most important entrepreneurial ability and capability. Two important insights are; (1) the entrepreneurs’ understanding of the company’s core competencies, and how the core competencies can serve as an advantage best; (2) the entrepreneurs’ ability to dare make change in their business and being successful doing so correctly, i.e. the ability to achieve effectuation.   The study also emphasizes how the twelve cleantech entrepreneurs can achieve competitiveness and success in their internationalization processes by achieve insidership in relevant networks. Insidership in relevant networks depends on entrepreneurs’ knowledge, experience, abilities and capabilities to create trust and value in bilateral relationships. The ability of the entrepreneur to see, understand and develop opportunities can be a key factor for success and competitiveness in foreign markets. The main knowledge in today's changing business environment is experiential and tacit knowledge as objective knowledge provides only a snapshot of the situation-bound reality. The study highlights some insightful differences between solar companies and bioenergy companies, as well as the transportation company, and create a greater understanding of the phenomenon of cleantech.   Originality – The study's research field, SME's internationalization and entrepreneurship, intertwines with psychological (cognitive) and philosophical (in terms of knowledge) elements, which leads to new perspectives in international business and administration.

During the second half of the 20th century the Stock Car Racing enjoyed substantial growth and development. General enthusiasm for fast cars built within American culture by racers, hot rodders, and automaker advertising campaigns helped fuel rapid acceptance of production-based racing. Widespread popular fascination with automotive speed helped stock car racing withstand criticism of the violent nature of the sport leveled by public safety groups and politicians during the first decade of its organization. Indeed, the perceived rebelliousness of stock car racing helped drive stock car racing to develop a loyal fan base in the American South. For the National Association for Stock Car Automobile Racing (NASCAR) control over the technology of competition and the conduct of race events brought respectability, scale, and profitability to this entertainment phenomenon between 1949 and 1979. The power to specify technology offered NASCAR leverage over the actions of racers who, despite their status as independent contractors, remained fiercely loyal competitors. Control over the technology of competition also helped maintain strictly stock perceptions of NASCAR racing that made corporate sponsorship attractive to automakers and held the interest of the general public. After initial forays across the nation, NASCAR chose advantageous concentration on the southeastern markets where racing spectacle found the most enthusiastic and devoted audience. This thesis is an account of the process of systematization that brought the grass-roots phenomenon of production-based to a region and an nation, and how NASCAR relied on a stock-appearing racecar as a device to simultaneously control participants, lure corporate promotional dollars, and attract fans.

Research by design refers to the design of architectural research as an integral part of architectural design processes. In 1980s, it emerged as a third way in design research that was dominated until then by the methods of natural sciences and humanities. With this new formulation of design research, a methodological and epistemological transformation occurs, leading to the integration of practical knowledge into architectural research. The primary epistemological question transforms from knowing what design is and knowing how to design to knowing what through the act of design. The integration of the act of design in research transforms the status of design in design research from being an object of inquiry to being a research approach. In the literature on research by design, this transformation is often related with Donald Sch&ouml / n&rsquo / s conceptualization of &ldquo / reflective practice.&rdquo / The main discussion of reflective practice is primarily methodological rather than epistemological. Although it provides methodological insights, it is not sufficient to constitute an epistemological basis for research by design. Thus, the epistemological basis of research by design has not yet been adequately defined. In this study, the notion of &ldquo / reflective practice&rdquo / is investigated in a broader context relating it to its sources in the concepts of &ldquo / tacit knowledge&rdquo / and &ldquo / action research.&rdquo / A conceptual framework for research by design is constructed by relating these concepts with the discussions on research by design and with practical philosophy, the implications of which has remained rather uninvestigated in this context. Aristotle&rsquo / s elaboration of knowledge generation in action and the concept of phron&amp / #275 / sis (practical knowledge, prudence, or practical wisdom) constitute the underpinning of this conceptual framework. The conceptual framework that is constructed on the basis of the key concepts in practical philosophy is discussed in the context of architectural design education. When architectural design education is formulated as a process of research by design within this framework, knowledge generated in the educational design processes promises not only to improve the particular educational context and architectural education but eventually to contribute to architectural knowledge.

Historically there has been an ongoing debate whether leadership is innate behaviour, a trait or a skill. I believe leadership is both a skill and a behaviour that exhibits that skill (Doh 2003). ‘This dual definition generated an additional disagreement over whether leadership can be taught’ (Doh 2003, p. 54). I have had conversations with professors, alumni and leaders who have experience with leadership (broadly defined) and more specifically with leadership programmes. I have asked the experts how they would define leadership; if leaders are born; how the profile of a successful leader looks like; and how we should develop leaders. This study indicates that leadership can be enhanced with the development of (1) explicit knowledge (2) tacit knowledge (3) emotional intelligence (4) and ethical leadership.

Since the end of World War II the United States has grown and maintained a stockpile of nuclear weapons in the interest of preserving world peace, and with the specific intent to provide unparalleled national security to its citizens. It was a commonly held view during this time that a large diverse stockpile was a fundamental key to national security. However, in today’s ever-changing environment, Los Alamos National Laboratory finds itself with an infrastructure unable to quickly adapt to new national security needs and threats. Burdened by the management of a Cold-War-era stockpile, nuclear operations at Los Alamos will benefit from a reduced stockpile initiative. Contrary to previously held beliefs, Los Alamos can be the prime beneficiary to such an approach, and use such a monumental shift in strategy to modernize infrastructure, revitalize critical staff, and effectively manage critical materials and facilities while simultaneously reducing waste and environmental impacts to better support national security needs. / text

Background: Etiquette has become vital in business relationships. In today’s competitive business climate signs indicate that social competence affect whether a business deal is settled or not. This type of competence could be of crucial importance at a first business meeting and it also plays an important role for future business relationships. Business etiquette is therefore, within the world of business, an interesting area to study. Purpose: The purpose of this essay is to clarify what knowledge and understanding companies, listed on the Swedish stock exchange, possess towards business etiquette, their viewpoint on etiquette education and finally to ascertain whether or not those companies perceive business etiquette to be pivotal to success. Methodology: In order to attain our purpose of this essay we found it most suitable to utilize both a quantitative and qualitative research method. To obtain a deeper understanding, two personal interviews, with professionals within the field of business etiquette, were carried out. A questionnaire was sent out to 100 companies and four personal interviews, with representatives from two different banks, were also conducted. Conclusions: We have come to the conclusion that many business deals fail due to lack of appropriate etiquette. According to the respondents, business etiquette could be a suitable tool to achieve success in business. Our analysis shows that business etiquette is a collection of rules where common sense, judgment, humility and respect are important aspects that should pervade conduct toward colleagues and customers. According to our survey, the customer is imperative in business relations and the employees should therefore perform situational in accordance to the customer’s expectations. A conclusion could be drawn that if a company succeeds in offering the customer greater value, in comparison with its competitors, it will give the company a competitive advantage and result in profitability. / Bakgrund: Vett och etikett blir alltmer betydande i affärer. I dagens konkurrenskraftiga företagsklimat tyder allt fler tecken på att social kompetens kan påverka om ett affärsavtal sluts eller inte. Denna typ av kompetens kan vara helt avgörande vid ett första affärsmöte och även återspegla framtida affärsrelationer. Affärsetikett är alltså ett viktigt område i näringslivet, och därför intressant att studera. Syfte: Syftet med denna studie är att studera svenska börsbolags kunskap om affärsetikett och deras ställningstagande till utbildning i ämnet. Slutligen vill vi ta reda på om företagen ser affärsetikett som en framgångsfaktor i affärer. Metod: För att uppnå vårt syfte valde vi att kombinera en kvantitativ med en kvalitativ ansats. För att öka vår förförståelse utfördes först två djupintervjuer med kunniga i ämnet. En enkät skickades sedan ut till 100 stycken börsbolag och ytterligare fyra personliga intervjuer genomfördes med två svenska banker. Slutsatser: Vi har kunnat konstatera att alltför många affärer misslyckas på grund av dålig etikettkunskap. Enligt respondenterna kommer affärsetiketten in som ett lämpligt verktyg för framgång i affärer. Undersökningen visar på att affärsetikett utgör ett regelverk där sunt förnuft, omdöme, ödmjukhet och respekt är viktiga aspekter, som ska genomsyra uppförandet gentemot kollega och kund. Vidare har det framkommit att kunden är det centrala i affärsrelationer och personalens agerande bör därför situationsanpassas efter kundens förväntningar. Slutsatsen som kan dras är att om en organisation lyckas erbjuda kunden ett större värde, jämfört med konkurrenterna, kommer detta ge företaget konkurrensfördel som i längden utmynnar i lönsamhet.

The objectives of this study are to determine the awareness level of knowledge sharing amongst the employees of Sasol, to determine how Sasol utilises human capital in the company and to identify and analyse the methods of knowledge sharing and knowledge transfer. The literature review distinguishes between explicit and tacit knowledge. Explicit knowledge leads a company to codify while tacit knowledge leads to connecting people. The literature study also covers the utilisation of human capital and identifies methods of knowledge sharing and -transfer, namely legacy pages, expert location systems, buddy systems, post-retirement agreements, identification of successors, After Action Reviews, interviews, observation, protocol analysis, teach backs, story writing and storytelling, and process mapping. The literature study forms the foundation for the formulation and designing of a questionnaire. The questionnaire was distributed amongst the employees of two of Sasol's divisions in order to obtain data about the utilisation of human capital in Sasol and to identify and analyse the current and preferred methods to capture and share tacit knowledge and skills. The data obtained from the questionnaires was processed, analysed and interpreted. Conclusions were drawn, linking the literature review and the results obtained from the empirical study. Based on these conclusions, recommendations were made. / Thesis (M.B.A.)--North-West University, Potchefstroom Campus, 2006.

Mémoire numérisé par la Division de la gestion de documents et des archives de l'Université de Montréal

The objectives of this study are to determine the awareness level of knowledge sharing amongst the employees of Sasol, to determine how Sasol utilises human capital in the company and to identify and analyse the methods of knowledge sharing and knowledge transfer. The literature review distinguishes between explicit and tacit knowledge. Explicit knowledge leads a company to codify while tacit knowledge leads to connecting people. The literature study also covers the utilisation of human capital and identifies methods of knowledge sharing and -transfer, namely legacy pages, expert location systems, buddy systems, post-retirement agreements, identification of successors, After Action Reviews, interviews, observation, protocol analysis, teach backs, story writing and storytelling, and process mapping. The literature study forms the foundation for the formulation and designing of a questionnaire. The questionnaire was distributed amongst the employees of two of Sasol's divisions in order to obtain data about the utilisation of human capital in Sasol and to identify and analyse the current and preferred methods to capture and share tacit knowledge and skills. The data obtained from the questionnaires was processed, analysed and interpreted. Conclusions were drawn, linking the literature review and the results obtained from the empirical study. Based on these conclusions, recommendations were made. / Thesis (M.B.A.)--North-West University, Potchefstroom Campus, 2006.

Like many industries, the nuclear power industry in Sweden is currently facing the challenges of a major generational change. To meet these challenges, alongside the demands for a high level of security, the industry has attempted to standardise its mode of operations as far as possible. Apart from various technological fixes and safety devices, manuals and instructions have been modelled for every conceivable situation, or course of events; documentations and formal systems of co-ordination that become larger and larger, and more and more detailed. In high-risk industries there is a tendency to equate learning with changes in external patterns of behaviour, as against fixed standards, typically among operating staff. The acquisition  of professional skill, on the other hand, is the result of participation in practice. From this point of view, rather, learning is the outcome of reflection, upon actual events and experiences. Recurrent training can be used to promote formalisation, but also to explore and reinforce the experience based knowledge of skilled operators; between these approaches, the former prevails. Accidents and incidents incessantly put in question what is commonly referred to as the safety culture of various power plants, and subsequent to the misfortunes at Forsmark 1 in 2006, the accident was described as the culmination of a longterm decline in safety culture. The strong requirement for security and control is a cause of formalisation, whereas the need to support reflection as formation of professional skill tends to be omitted. Even so, experience based skill and knowledge remains a substantial consituent of what could be regarded as a dependable safety culture. Codified knowledge must be interpreted and applied in practice. Furthermore, experienced professionals, from encountering a great variety of situations, seem to develop what can be described as the skill of anticipation, and, as shown in connection with the incident at Forsmark 1, an ability to handle the unexpected. The urge for formalisation raises certain concerns: that of the primacy of defining the containments of professional skill, the impact and resilience of local knowledge and diversity, and the hollowing out of ability and skill within work-life organisations. The “human factor”, that is the operating staff, is commonly made responsible for established accidents and incidents. Even so, experienced personnel are able to manage a variety of unforeseen events and disturbances, that sometimes occur in high-risk technology industries. At times, on the contrary, the human factor saves technology, instead of the other way around. This study explores the concept of safety culture within the nuclear power industry from an epistemological perspective. It discusses the use of recurrent training, and the role of experience based skill and knowledge in the operating of Swedish power plants. What methods can be employed to support experience based knowledge as an essential complement to standardised work processes, codified knowledge, or benchmark strategies? Principles of formalisation need to be supplemented with a more thorough exploration of professional skill, in which a distinction between behaviour and responsibility can be made. / QC 20110906