Digitaliseringen möjliggör för ny digital teknik, vilket har en central roll i dagens verksamheter. Den digitala tekniken inom skolans värld möjliggör för både ökat lärande samt nya typer av undervisning. Lärare arbetar idag i en digital arbetsmiljö där skolan har behövt anpassa sig efter den digitala tekniken. Den digitala arbetsmiljön innebär nya arbetssätt, ökade kommunikationsmöjligheter samt en förändrad infrastruktur. Införandet av ny digital teknik inom skolans värld innebär utmaningar för lärare. Förutsättningarna för arbetet förändras och forskning visar att det är svårt för lärare att följa med i utvecklingen. När individer inte kan anpassa sig till ny digital teknik och förändringarna vilka tekniken medför, upplevs teknikstress. Teknikstress upplevs i form av överbelastning, invasion, otrygghet och osäkerhet. Teknikstress blir allt vanligare och det finns idag begränsade insikter i vad som lindrar lärares teknikstress. Studien syftar att undersöka hur verksamheter förebygger upplevd teknikstress i den digitala arbetsmiljön som kan uppstå vid den digitala transformationen.  Med hjälp av en systematisk litteratursökning har en djupare förståelse erhållits för ämnet, därefter följde en tematisk analys vilket gjorde att vi kunde identifiera, analysera samt upptäcka återkommande mönster av hur teknikstress hanteras i lärares digitala arbetsmiljö. Följaktligen identifierades även hur lärare upplever teknikstress för att beskriva vilka upplevelser hanteringsstrategierna baseras på. De teman som identifierades är: sätta gränser, kollegialt stöd, verksamhetsstöd, digital kompetensutveckling och individuell hantering. Dessa fem teman skapar en förståelse över hur teknikstress kan hanteras i lärares digitala arbetsmiljö. Studien pekar på att lärares upplevelser gällande teknikstress skiljer sig från varandra därmed är behovet av hanteringsstrategier också olika. Studien pekar på att det inte finns någon enskild lösning för att förebygga och hantera teknikstress utan att både individ och verksamhet behöver engagera sig. / Digitization enables new digital technology, which has a central role in today's operations. Digital technology within the school environment enables both increased learning and new types of teaching. Teachers today work in a digital workplace where the school has had to adapt to digital technology. The digital workplace means new ways of working, increased communication opportunities and a changed infrastructure. The introduction of new digital technology in the school environment poses challenges for teachers. The conditions for work are changing and research shows that it is difficult for teachers to keep up with developments. When individuals are unable to adapt to new digital technology and the changes that technology entails, technostress is experienced. Technostress is experienced in the form of overload, invasion, insecurity and uncertainty. Technostress is becoming more common and today there are limited insights into what relieves teachers' technostress. The study aims to investigate how organizations prevent perceived technostress in the digital workplace that may arise during the digital transformation.  With the help of a systematic literature search, a deeper understanding of the subject was obtained, followed by a thematic analysis which allowed us to identify, analyze and discover recurring patterns of how technostress is handled in teachers' digital workplace. Consequently, it was also identified how teachers experience technostress to describe which experiences the coping strategies are based on. The themes identified are: setting boundaries, peer support, operational support, developing digital skills and individual coping strategies. These five themes create an understanding of how technostress can be managed in teachers' digital workplace. The study indicates that teachers' experiences regarding technostress differ from each other, thus the need for coping strategies is also different. The study indicates that there is no single solution for preventing and managing technostress, both the individual and the organization needs to get involved.

The new changes in the Swedish curriculum for the educational system demand more digitalization in the kindergartens. However previous studies have shown that the current level of handling technology amongst preschool teachers in Swedish kindergarten is low and may create difficulties in their work. This thesis investigates a kindergarten that wants to implement a mobile app for more transparent and effective communication between preschool teachers and parents. The aims are to highlight the common perceptions and expectations from a parental point of view concerning a mobile app for communication while establishing if the preschool teachers experience technostress at their work. The data were gathered from conducting interviews and one online survey. The main finding of this study was that preschool teachers and parents should be more involved in the process of finding a suitable mobile app so they would be motivated to contribute to better daily communication. This study suggests that the most important strategies for implementing a mobile app for communication are to inform, educate and involve all the concerned parties.

Logistics managers work to create practices that reduce technostress, which is associated with diminished productivity in supply chain management. The purpose of this multiple case study was to explore the mitigation strategies that logistics managers at distribution centers used to reduce technostress with their employees in the Los Angeles County, California area. The conceptual framework included in this study was the sociotechnical systems theory. Semistructured interviews were conducted with 6 logistics managers from large distribution centers who implemented mitigation strategies that demonstrably reduced technostress with their employees. Public documents and physical artifacts reviewed in this study included productivity assessment tools, information and communication technology system training materials, technostress mitigation instruments, and information from technological devices. Data were analyzed through a process of pattern matching, cross-case synthesis, and systematic text condensation. The findings included 6 themes: reliance on internal information technology experts; hiring temporary experts; maintaining communication and training; using time management skills and organizing priorities; identification and understanding of employee differences; and implementing well-being, fitness, and health programs. These findings could contribute to positive social change by providing logistics managers with strategies to reduce technostress, which could lead to improved employee well-being, better work conditions, and increased productivity for greater company profitability that could produce a more thriving and prosperous community.

The thesis covers a research into the relationship between the Czech organizations and employees and modern information and communication technologies (abbreviated as ICT). From the perspective of organizations, the research focuses on the specific technologies that have been implemented in recent years. How have the technologies been proved and whether they managed to influence an organizational structure of companies. The research is also interested in the impact of these technologies on employees, especially on their productivity. The research, carried out between foreign articles, showed that in countries such as China or USA people suffered from a technostress. The technostess could be described as a stress induced by these technologies. Then, the technostress has a negative impact to the mentioned labor productivity. The introductory part of the text contains secondary research, which focuses on two basic topics. The first part concerns the description of an organization. It indicates what that organization is, and yet the historical opinions on the organizations are also described here. Furthermore, there is described the term like an organizational behavior and its integration into the functioning of the organization. Followed by a section, which defines the position of the individual within the organization. The next section contains a description of the organizational structures. The second basic topic within the secondary research describes ICT. But there is not described a technical specification, there is a description of their importance to the organization, including the relationship of employees of organizations to these technologies. The second half of this dissertation thesis contains two primary researches that are built on the previous theoretical part. Its objectives are: 1) the creation of a model which would includes ICT and also shows the ICT’s impact on a company; 2) to develop a methodology for determining the benefits of ICT to the company and to set them on the basis of the results of the research carried out in this thesis; 3) to identify the latest trends in the implementation of ICT in organizations in the ICT sector in the Czech Republic; 4) to determine whether the current organizational structures of the examined companies are affected by ICT; 5) to ascertain whether the modern ICT affect Czech employees in a negative way, so that caused their lower productivity; and 6) make some recommendations regarding the implementation of ICT for other companies in the Czech Republic. The result of the thesis is the synthesis of knowledge acquired on the basis of the analytical part. During the data collection the inductive and deductive methods were used and the both studies yielded the following conclusions. The employees who use these technologies, do not mostly suffer from the technostress, despite the fact that there was proved a weak dependence between the technostress and a lower labor productivity by the statistical test. The research into the organization also showed that larger Czech companies from the ICT sector tend to focus on the short-term benefits within acquisition of the new ICT. The examined link between the ICT and organizational structures of companies was not demonstrated. The further evaluation showed that the companies mostly acquired software, which was specially developed for them. Finally, it can be considered as a trend in the acquisition of the new ICT to the Czech organizations.

The purpose of this study is to demonstrate how the phenomenon of technostress is present in the accounting and auditing industry depending on the mode of working and further examine its relationship with job satisfaction and organizational commitment which in this context is valid to measure turnover intentions. A quantitative research approach was used in this research where the primary data was collected through a survey among audit and accounting professionals in Sweden. Standard multiple regression analysis to examine how technostress is connected to job satisfaction and organizational commitment. The findings of this research confirm that technostress as a phenomenon. is perceived regardless of the mode of working in the accounting and auditing branches. Moreover, it was found that technostress is negatively associated with job satisfaction and further with organizational commitment.

På grund av coronapandemin har biblioteken digitaliserats på en högre nivå än tidigare. Detta är något som påverkar bibliotekspersonalen och deras arbetsuppgifter. Vi vill därför undersöka hur bibliotekspersonalen uppfattar att deras arbetsuppgifter påverkats i och med coronapandemins digitalisering och om de har påverkats av den typ av stress som orsakas av teknologi, alltså technostress. Vi har använt oss av strategiskt urval, semistrukturerade intervjuer och tematisk analys, där vi först valt ut bibliotek som arbetat med digitala aktiviteter och bett dem att få intervjua någon som arbetat med digital verksamhet under coronapandemin. Därefter intervjuade vi sju respondenter från tre län och analyserade deras svar.  Vi har kommit fram till att deras arbetsuppgifter har förändrats i förhållande till kommunikation i arbetslaget, med chefer och med andra bibliotek där främst det sätt de planerar aktiviteter och liknande har förändrats. Andra delar som förändrats är hur de arbetar med digital delaktighet och i biblioteksrummet, samt hur de arbetar med aktiviteter för besökare. De har också till viss grad påverkats av technostress, särskilt i förhållande till osäkerhet med ny teknik och teknik som inte fungerar som den ska.

The purpose of this thesis is to shed light on the experiences of social workers in relation tothe increased digitalization of the work in social income support. The literature presented inthe study discusses the digitalization of modern working life and what factors so far have beendiscernible as negative for social secretaries. Whether increased digitalization in socialservices is something positive or negative is discussed by, among other things, applyingMcDonald's theory and Lean theory. This is to form an idea of whether digitalization is apromoting nuance of the work of social secretaries or a new entry point for increased stressand workload.

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Chronic exhaustion is a consequence of detrimental working conditions and demands, as well as inadequate coping techniques, potentially resulting in burnout. Previous research has studied occupational environment and individual factors as predictors of exhaustion. Although these differ between former East and West German states, the regional distinction regarding exhaustion has been neglected. To fill this gap, we used the Copenhagen Burnout Inventory in a representative German sample from 2014 to assess the burnout symptom exhaustion. Estimating ordinary least squares regressions, important burnout predictors were compared between the former East and West German states. Regional differences concerning occupational environments were related to the associations between individual factors, situational aspects of technostress and exhaustion. Associations between individual factors (e.g., female sex, lower working hours, age, partnership status, and household income) and exhaustion were stronger in East Germany, whereas technostress (strain of internet use, number of e-mails during leisure time, and social pressure to be constantly available) was more strongly associated with exhaustion in West Germany. Despite lower financial gratification and a higher social pressure to be constantly available in the East, West Germans were more afflicted by exhaustion. Individual factors and technostress should thus be considered when focusing on job-related mental health issues.

Submitted by Noeme Timbo (noeme.timbo@metodista.br) on 2017-05-30T18:28:32Z No. of bitstreams: 1 Aline Silva Ferreira.pdf: 1292757 bytes, checksum: 95de701640eb65c840c7627a1e07ed1a (MD5) / Made available in DSpace on 2017-05-30T18:28:32Z (GMT). No. of bitstreams: 1 Aline Silva Ferreira.pdf: 1292757 bytes, checksum: 95de701640eb65c840c7627a1e07ed1a (MD5) Previous issue date: 2017-02-23 / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior - CAPES / Due to competitivity, companies adhered to Information and Communication Technologies (ICT) for increasing productivity and results. In this sense, technology improved quality and productivity in workers’ routine, but excessive use of ICT can lead to the technological stress known as technostress. Some aspects of creating technological stress relates to information overload and constant connectivity, denominated as techno-overload and techno-invasion. This study analyzed reflexes of the technostress in the organizational behavior. Using a quantitative approach, data was collected through a research instrument with 331 questionnaires answered. It concludes that techno-overload and techno-invasion influence positively work-family conflict, so excessive use of ITC can generate discomfort in the professional’s life. Results point that it was not possible to indicate influence of techno-overload and techno-invasion relating to affective organizational commitment and turnover intention. It verifies that there is low influence of the Techno-invasion relating to job satisfaction, and it was not possible to confirm influence on job satisfaction by techno-overload. / Devido à competitividade de mercado, as empresas aderiram as Tecnologias da Informação e Comunicação (TIC) buscando cada vez mais elevar sua produtividade e os resultados da organização. Nesse sentido, a tecnologia melhorou a qualidade e a produtividade na rotina dos trabalhadores, mas o uso excessivo das TIC pode levar ao estresse tecnológico conhecido como Tecnoestresse. Alguns aspectos de criação de estresse tecnológico estão relacionados à sobrecarga de informações e conectividade constante, denominados como Tecnosobrecarga e Tecnoinvasão. Este estudo analisou os reflexos do Tecnoestresse no Comportamento Organizacional. Através de uma abordagem quantitativa, os dados foram coletados por meio de um instrumento de pesquisa com obtenção das respostas de 331 questionários. Conclui-se que a Tecnosobrecarga e a Tecnoinvasão influenciam positivamente o Conflito Trabalho – Família, desta forma o excesso do uso da TIC pode gerar dissabores na vida do profissional. De acordo com os resultados deste estudo não foi possível afirmar que há influência da Tecnosobrecarga e Tecnoinvasão em relação ao Comprometimento Organizacional Afetivo e a Intenção de Rotatividade. Verificou-se que existe uma baixa influência da Tecnoinvasão em relação à satisfação no trabalho, e não foi possível confirmar a influência referente à satisfação no trabalho pela Tecnosobrecarga.