Made available in DSpace on 2016-06-02T19:51:47Z (GMT). No. of bitstreams: 1 3405.pdf: 1574526 bytes, checksum: b25d2fa10490e2fb34eceaca431bab35 (MD5) Previous issue date: 2010-12-21 / The poor financial performance of some quality award winners in different countries arises the interest of researchers to investigate why that happened. The majority of this kind of investigations was carried out in United States and Western Europe. The most common performance measures were growth, profitability, market value, and customer satisfaction. In Brazil, there are few studies on this issue. This master thesis aims to analyze the value creation by National Brazilian Quality Award winners using Economic Value Added (EVA ) as the performance measure and comparing those values with competitors from the same economic sector. The application of EVA as performance measurement is a differential from other studies. The Brazilian database Economatica, financial websites, and companies websites were the main source of data. The data acquirement covered a period of time of ten (2000-2009). The parametric tests were applied to test the hypothesis. The main finding shows that the winner companies have increased the value creation to the shareholders after the awarding of National Brazilian Quality Award. Another main finding points out that the winner companies have increased the value creation in average to the shareholders more than the companies from the same economic sector after the awarding of National Brazilian Quality Award. It is important to highlight that before the awarding the studied companies were not creating more value to shareholders than the companies from the same economic sector. / O desempenho financeiro ruim de algumas empresas vencedoras de prêmios da qualidade em diversos países, despertou o interesse de pesquisadores em investigar se a premiação levou essas empresas a um desempenho superior. A maioria dessas pesquisas foi realizada nos Estados Unidos e na Europa e comumente foram utilizadas como medida de desempenho o crescimento, a lucratividade, o valor de mercado e a satisfação do cliente. No Brasil, esse tipo de pesquisa ainda é incipiente. Dessa forma, o presente trabalho tem como objetivo principal analisar a geração de riqueza de empresas vencedoras do Prêmio Nacional da Qualidade utilizando o Valor Econômico Adicionado e comparando esse valor com as demais empresas do mesmo setor. A utilização do EVA como medida de desempenho é um diferencial deste trabalho em relação às outras pesquisas. Os dados foram coletados do banco de dados do sistema Economática, em sites especializados em divulgação de demonstrações financeiras e nos próprios sites das empresas vencedoras objeto de estudo desta pesquisa. O período de análise compreendeu os anos de 2000 à 2009. Foram utilizados testes paramétricos para validar as hipóteses de trabalho. Os resultados apontam para a existência de fortes indícios de que as empresas da amostra melhoraram o EVA no período de pós-adoção do PNQ. Outro resultado é da existência de fortes indícios de que as empresas da amostra possuem Valor Econômico Adicionado superior às demais do setor no período de pós-adoção do PNQ, no entanto, isso não pode ser afirmado para o período de adoção do MEG.

O tema proposto para o presente estudo gravitou ao redor da relação arbitragem e execução no direito brasileiro. A primeira parte dedicou-se ao estudo da arbitragem e da convenção de arbitragem e da sentença arbitral, de modo a situar o tema, destacando as principais características que acabam por refletir no tema da execução. Após, foi analisada a execução da sentença arbitral, nacional e estrangeira, bem como a possibilidade de ser proferida a sentença arbitral parcial e como se dá sua execução. Ademais, verificou-se a necessidade de prévia homologação da sentença arbitral estrangeira para que possa ser executada no país. Ato contínuo, demonstrou-se a execução de medidas liminares concedidas pelo árbitro e a possibilidade do árbitro determinar medidas de apoio de natureza coercitiva. Também, analisou-se a sentença arbitral ilíquida e a necessidade do procedimento de liquidação antes de sua execução perante o Poder Judiciário. Em um terceiro momento dedicou-se a análise dos meios de defesa do executado na execução da sentença arbitral e demais formas de impugnação desta, notadamente a ação anulatória. Verificou-se a possibilidade de a impugnação ser utilizada como meio de anulação da sentença, desde que respeitado o prazo decadencial de noventa dias estabelecido na lei, o que também é aplicado no caso de execução de sentença parcial. Posteriormente, analisouse a execução do título executivo extrajudicial em que foi previsto convenção de arbitragem, concluindo-se pela impossibilidade do uso dos embargos do devedor para discussão do mérito e a necessidade de instauração da arbitragem. / The theme proposed for this study revolves around the relationship between arbitration and enforcement under Brazilian law. The first part was dedicated to the study of arbitration and arbitration agreements and of arbitral awards, so as to set the bases for this dissertation, highlighting the main characteristics that eventually have reflections in enforcement. Afterwards, the enforcement of national and foreign arbitral awards was analysed, along with the possibility of rendering partial awards and how their enforcement is carried out. Furthermore, the necessity of recognising a foreign award prior to its enforcement in Brazil was acknowledged. Subsequently, the enforcement of preliminary measures granted by arbitrators and the possibility of an arbitrator granting coercive and supportive measures were demonstrated. In addition to that, awards passed with no fixed amount and the necessity of the fixation of such amount prior to their enforcement in court were analysed. In its third stage, this dissertation was dedicated to reviewing defence mechanisms for the debtor in proceedings for the enforcement of arbitral awards and further objections thereto, namely the motion to set aside arbitral award. The possibility of the objection to enforcement be utilised as a setting aside mechanism was confirmed, as long as the limitation period of ninety days set forth in law is observed, which is also applied to the enforcement of partial awards. Eventually, the enforcement of extrajudicial deeds in which an arbitration clause is inserted was analysed, and the conclusion was that the filing of a motion to stay enforcement in order to discuss the merits of the case was found to be inadmissible, as in that scenario, initiating arbitral proceedings is necessary.

Utgångspunkten för studien var att forskning om deltagande i kvalitetsutmärkelser och utmärkelsemodeller inom privat sektor, har visat på potentiella fördelar för deltagande organisationer. Forskning har samtidigt pekat på utmaningar och viktiga förutsättningar för att deltagandet ska bli fruktsamt och positivt. I en svensk kontext är effekterna för organisationer i offentlig sektor av att delta i en utmärkelseprocess, relativt outforskade. Studien ämnade fylla en del av den kunskapsluckan. Syftet med denna studie var därför att förstå vilken betydelse utmärkelsen Sveriges Kvalitetskommun har haft för kommuner som har tilldelats den. Frågeställningarna fokuserade på vilka motiv de fyra senaste vinnarna av Sveriges Kvalitetskommun har haft med sitt deltagande, hur arbetet inom ramen för utmärkelsen har organiserats, vilken betydelse granskningsverktyget Kommunkompassen har haft för kommunerna samt vilka effekter utmärkelseprocess och vinst har genererat.   Studien genomfördes genom en kvalitativ enfallsstudie med flera analysenheter. Datainsamlingen skedde genom dokumentstudier och fokuserade intervjuer av öppen karaktär med kommunrepresentanter samt representanter rörande själva utmärkelsen. Intervjudatan analyserades med Creswell och Creswells (2018) fem steg för analys av kvalitativ data samt mönsterjämförelser utifrån Yin (2018).   Studien visar att utmärkelsen Sveriges Kvalitetskommun har haft betydelse för kommunerna ur fem  aspekter. Den har haft en enande påverkan, en pådrivande påverkan, en bekräftande påverkan, en lärande påverkan och en mättnadspåverkan. / The starting point for this study was that studies on participation in quality awards and award models  within the private sector have shown potential benefits for participating organisations. At the same time, research has pointed to challenges and important conditions for participation to be fruitful and positive. In a Swedish context, the effects of participating in an award process within the public sector is an area that is relatively unexplored. The study intended to fill part of that knowledge gap. The purpose of this study was therefore to understand what Sveriges Kvalitetskommun has meant for municipalities that have won the award. The research questions focused on the last four winners and their motives for participation, how the work within the framework of the award has been organized, the role that the measurement tool Kommunkompassen has played for the municipalities and what effects the award process and the win itself have generated.   The study was conducted through a qualitative single-case study with several analysis units. The data  collection was carried out through document studies and focused interviews of an open nature with municipal representatives and representatives regarding the award itself. The interview data were analyzed using Creswell and Creswell's (2018) five steps for analyzing qualitative data as well as pattern matching according to Yin (2018).   Based on the results the conclusion shows that the award Sveriges Kvalitetskommun has had an impact on municipalities that have won in five aspects. It has had a unifying impact, a propulsive  impact, a confirmatory impact, a learning impact and finally a saturative impact. / <p>2021-06-06</p>

Published Article / In today's highly competitive business environment service delivery has become a key issue. Providing quality service could enhance an organisation's competitive advantage with beneficial financial implications. Service delivery requires the full cooperation and commitment of all the employees in the organisation, including management. The culture of the organisation supports this by eliciting a unified response from employees that supports the quality of service rendered to customers. In this regard the paper provides a statistical analysis of the impact of organisational culture on service delivery in a major South African private security company. Due to its applicability the Competing Values Framework (CVF) was instrumental in measuring the culture of the organisation and the award winning Baldrige Award Criteria in ascertaining its levels of service delivery.

This thesis analyses how and to what extent the contractual and treaty instruments interact in protecting upstream energy contracts against political interference by the host state. The study considers whether the interaction between the upstream contracts and international investment treaties provide effective protection for the upstream investors and whether the interaction between them prevents the host state from exercising its regulatory rights. By examining both jurisdictional and substantive aspects of the interaction between these two instruments, the study found that political risks in the upstream industry are not effectively mitigated and managed. The study therefore calls for a higher degree of interaction between these two instruments. This can be achieved by drafting the relevant upstream contracts and investment treaties in a more interactive manner so that they would together provide maximum protection for the upstream investors.

published_or_final_version / Environmental Management / Master / Master of Science in Environmental Management

published_or_final_version / Real Estate and Construction / Master / Master of Science in Construction Project Management

published_or_final_version / Real Estate and Construction / Master / Master of Science in Construction Project Management

Užsienyje priimtam arbitražo sprendimui pripažinimas Lietuvos Respublikoje yra būtina sąlyga tam, kad būtų galima priversti pralaimėjusiąją šalį jį įvykdyti tuo atveju, jeigu kitoje valstybėje priimtas sprendimas yra nevykdomas, o turtas, iš kurio gali būti išieškoma, yra Lietuvos Respublikoje. Pirmoje magistro baigiamojo darbo dalyje siekiama atskleisti arbitražo sprendimo ir užsienio arbitražo sprendimo sąvokas. Nustačius šias sąvokas, toliau analizuojama užsienio arbitražo sprendimo pripažinimo samprata, trumpai aptariamas jos atskyrimas nuo užsienio arbitražo sprendimo vykdymo sąvokos. Galiausiai aptariama specifinė teisės doktrinos diskusija, ar Niujorko konvencija gali būti taikoma tik galutiniams užsienio arbitražo sprendimams, ar ir negalutinių sprendimų rūšims, visų pirma, tarpiniams (procesiniams) sprendimams dėl laikinųjų apsaugos priemonių taikymo. Antroje darbo dalyje pirmiausia aptariami užsienio arbitražo sprendimų pripažinimą reglamentuojantys teisės šaltiniai ir jų teisinė galia Lietuvos Respublikoje, be abejonės, ypatingas dėmesys skiriamas 1958 metų Niujorko konvencijai dėl užsienio arbitražų sprendimų pripažinimo ir vykdymo. Vėliau analizuojama šiuo metu esanti užsienio arbitražų sprendimų pripažinimo procedūra Lietuvos Respublikos teismuose bei galimi tvarkos pasikeitimai, jeigu Lietuvos Respublikos Seime būtų priimtas Civilinio proceso kodekso pakeitimo ir papildymo įstatymo projektas. Paskutinėje dalyje aptariamos 2007 – 2010 metų... [toliau žr. visą tekstą] / The recognition of the foreign arbitral awards in the Republic of Lithuania is the main requirement for the enforcement of the foreign arbitral award in case the respondent fails to execute the award of the arbitral tribunal in goodwill. Firstly, the author seeks to disclose the concepts of the arbitral award and foreign arbitral award. In accordance with the before mentioned terms, the notion of the recognition foreign arbitration award is analized and distinguished from the concept of the enforcement of the foreign arbitral awards. Finally, the discussion of whether the New York Convention may be applied only to the final foreign arbitral awards is revealed. In the second part of the mater thesis the law governing the recognition of foreign arbitral awards is analized. Special attention is given to the 1958 New York Convention on the Recognition and Enforcement of Foreign Arbitral Awards. Later analysis reflects the proceedings of the recognition of foreign arbitral awards before the courts of the Republic of Lithuania as well as possible changes, if the Lithuanian Parliament adoptes the amendments of the Code of Civil Procedure of the Republic of Lithuania. The final section deals with the recent case law of the Court of Appeal of Lithuania and the Supreme Court of Lithuania on matters of recognition and enforcement of foreign arbitral awards. At the end of the theses the final conclusions indicate significant problems of the recognition of the... [to full text]

University of Macau / Faculty of Law