This thesis uses ethnographic research into online media fandom, focusing on self-reflexive analytical documents that fans call meta, to investigate longstanding questions about the nature of virtual community. It argues that virtual documents should be seen as complete and complex interactions in their original form and as social contexts in their own right, and presents a new approach to ethnographic methodology and ethics suited to working in this context. Fans have incorporated various technologies into the infrastructure that constitutes their community, and these have had various effects on the structure and substance of fannish documents and interactions – and on the character of the community as a whole. The stability and visibility of the digital archive is an important feature of virtual community – one that makes fandom more visible, accessible, and historically grounded for both old and new members. This research also deals with conflict, not as a necessarily divisive force but as a natural and important part of how communities evolve and how members negotiate and articulate what their community should be. It discusses fanfiction as a controversial and sometimes problematic genre, and considers trigger warnings as the solution fans have developed to protect vulnerable members of their community from potentially harmful content (such as rape). It also examines conflict with outside authorities, like creators and the administrators who control the virtual spaces that fans inhabit. These conflicts illuminate creativity and feminism as fannish values, presenting fandom as a community that embraces sex-positive female sexuality. More importantly, they suggest that the creation and maintenance of a ‘safe space’ where all members feel respected and comfortable is a key feature of online community. In addition, fannish storytelling (particularly the creation of what fans call fanon) is part of the production of local knowledge, of boundary mechanisms that mark and separate members of the community from outsiders. These stories as part of the process by which fans position themselves within the broader community – and in so doing, locate themselves within smaller cohorts of fans who affirm and support aspects of their personal experiences and marginalised identities (e.g. as women, members of the LGBTQIA+ community, or people of colour) through the reorientation and appropriation of story.

We are living are living in the age of the trigger warning— educational cultures that threaten English teachers’ ability to present psychologically upsetting literature to students who may lack the necessary resilience to tolerate highly charged literary encounters with complex issues, such as rape, violence, racism, or political strife. And yet literature is filled with conflict— artistic representations of the precise traumas that certain members of our student populations may not be able to tolerate. In order to safeguard trauma survivors from potential reactivation of traumatic stress, a handful of educational institutions promote the use of trigger warnings. But are trigger warnings effective, and, if they are, what do they teach English teachers about what happens to individuals who have endured trauma and are therefore susceptible to being triggered? The purpose of this research, which consisted of interviews and an intensive focus group with seven veteran English teachers teaching at seven distinct schools throughout the world, was to offer insights and pedagogical awareness to English teachers, so that they can better anticipate, conceptualize, and decided for themselves how to respond to students who get triggered by emotionally complex literature. In addition to the qualitative research methods used with the seven English teacher participants, this study utilizes the work and thinking of trauma expert Bessel van der Kolk in an attempt to illustrate the neurological impacts of trauma through a comprehensive overview of PET scans of trauma survivors studied in van der Kolk’s lab in Brookline, Massachusetts. Each PET scan presents key features of what can happen to the brains of survivors, and may provide significant clues into what happens among our students when they get psychologically triggered in the classroom. The dissertation concludes with a one-on-one interview with Harvard psychiatrist Bessel van der Kolk, and offers his insights, wisdom, and conceptualizations for this highly complex and nuanced problem.

Syftet med denna studie är att diskutera konceptet triggervarning och dess betydelse för litteraturundervisningen i den svenska skolan. Detta har gjorts dels genom en kritisk diskursanalys på 17 utvalda svenska artiklar om triggervarning i undervisningen och dels genom en litteraturanalys av Christina Wahldéns debutroman Kort kjol. Resultatet visade på en förskjutning från sakfrågan ”bör triggervarningar användas i undervisningen?” till vems verklighetsuppfattning som är den sanna samt att det till viss del redan triggervarnas i gymnasieskolor runt om i Sverige även om termen triggervarning inte används.

The prevalence of distressing content on social media raises concerns about users' mental well-being, prompting the use of trigger warnings (TW) and content warnings (CW). However, varying practices across platforms indicate a lack of clarity among users regarding these warnings. To gain insight into how users experience and use these warnings, we conducted interviews with 15 regular social media users. Our findings show that users generally have a positive view of warnings, but there are differences in how they understand and use them. Challenges related to using TW/CW on social media emerged, making it a complex decision when dealing with such content. These challenges include determining which topics require warnings, navigating logistical complexities related to usage norms, and considering the impact of warnings on social media engagement. We also found that external factors, such as how the warning and content are presented, and internal factors, such as the viewer's mindset, tolerance, and level of interest, play a significant role in the user's decision-making process when interacting with content that has TW/CW. Participants emphasized the need for better education on warnings and triggers in social media and offered suggestions for improving warning systems. They also recommended post-trigger support measures. The implications and future directions include promoting author accountability, introducing nudges and interventions, and improving post-trigger support to create a more trauma-informed social media environment. / Master of Science / In today's world of social media, you often come across distressing content that can affect your mental well-being. To address this concern, platforms and content authors use something called trigger warnings (TW) and content warnings (CW) to alert users about potentially upsetting content. However, different platforms have different ways of using these warnings, which can be confusing for users. To better understand how people like you experience and use these warnings, we conducted interviews with 15 regular social media users. What we found is that, in general, users have a positive view of these warnings, but there are variations in how they understand and use them. Using TW/CW on social media can be challenging because it involves deciding which topics should have warnings, dealing with the different rules on each platform, and thinking about how warnings affect people's engagement with content. We also discovered that various factors influence how people decide whether to engage with warned content. These factors include how the warning and content are presented and the person's own mindset, tolerance for certain topics, and level of interest. Our study participants highlighted the need for better education about warnings and triggers on social media. They also had suggestions for improving how these warnings are used and recommended providing support to users after they encounter distressing content. Looking ahead, our findings suggest the importance of holding content creators accountable, introducing helpful tools and strategies, and providing better support to make social media a more empathetic and supportive place for all users.

Social media can trigger past traumatic memories in viewers when posters post sensitive content. Strict content moderation and blocking/reporting features do not work when triggers are nuanced and the posts may not violate site guidelines. Viewer-side interventions exist to help filter and hide certain content but these put all the responsibility on the viewer and typically act as 'aftermath interventions'. Trigger and content warnings offer a unique solution giving viewers the agency to scroll past content they may want to avoid. However, there is a lack of education and awareness for posters for how to add a warning and what topics may require one. We conducted this study to determine if poster-side interventions such as a nudge algorithm to add warnings to sensitive posts would increase social media users' knowledge and understanding of how and when to add trigger and content warnings. To investigate the effectiveness of a nudge algorithm, we designed the TWIST (Trigger Warning Includer for Sensitive Topics) app. The TWIST app scans tweet content to determine whether a TW/CW is needed and if so, nudges the social media poster to add one with an example of what it may look like. We then conducted a 4-part mixed methods study with 88 participants. Our key findings from this study include (1) Nudging social media users to add TW/CW educates them on triggering topics and raises their awareness when posting in the future, (2) Social media users can learn how to add a trigger/content warning through using a nudge app, (3) Researchers grew in understanding of how a nudge algorithm like TWIST can change people's behavior and perceptions, and (4) We provide empirical evidence of the effectiveness of such interventions (even in short-time use). / Master of Science / Social media can trigger past traumatic memories in viewers when posters post sensitive content. Strict content moderation and blocking/reporting features do not work when triggers are nuanced and the posts may not violate site guidelines. Viewer-side interventions exist to help filter and hide certain content but these put all the responsibility on the viewer and typically act as 'aftermath interventions'. Trigger and content warnings offer a unique solution giving viewers the agency to scroll past content they may want to avoid. However, there is a lack of education and awareness for posters for how to add a warning and what topics may require one. We conducted this study to determine if poster-side interventions such as a nudge algorithm to add warnings to sensitive posts would increase social media users' knowledge and understanding of how and when to add trigger and content warnings. To investigate the effectiveness of a nudge algorithm, we designed the TWIST (Trigger Warning Includer for Sensitive Topics) app then conducted a 4-part mixed methods study with 88 participants. Our findings from this study show that nudging social media users to add TW/CW educates them on triggering topics and raise their awareness when posting in the future. It also shows social media users can learn how to add a trigger/content warning through using a nudge app.

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Denna uppsats utforskar den intrikata dynamiken av sociala och kulturella kontroverser inom populärmusikalisk diskurs med specifikt fokus på kränkningar och deras konsekvenser. Genom en kvalitativ låttextanalys av fyra låtar från Parents Music Resource Centers (PMRC) ”The Filthy Fifteen”, diskuterar denna studie samspelet mellan kränkning, moralpanik, kulturkrig och yttrandefrihet ur kritiska perspektiv. Genom att utforska dessa spridda men sammanhängande ämnen med hermeneutik och intersektionalitet som teoretiska verktyg, eftersträvar uppsatsen att synliggöra utmaningarna som artister, organisationer och musiklyssnare står inför, den känsliga balansen mellan individuella och kollektiva uttryck av kränkningar.

Trigger warnings as a concept is mainly a tool to make students aware of potentially triggering content in literature and has its origin in internet adaptions of psychological theories of posttraumatic stress disorder. The aim of this essay was to describe and analyse the argumentation in the public debate over trigger warnings in Sweden and to illustrate the fundamental questions relating to education that is highlighted by it. This was done through argumentation analysis and with theories of liberalism and identity politics as poles of a dimension of justice, illustrated by two different perspectives on disability pedagogy. The material chosen consisted of nine articles, radio programs and televised debates. The results show a clear tendency for advocates of trigger warnings to lean towards identity politics and a critical perspective on disability pedagogy in their argumentation, while the critics firmly represented a liberal, universalist perspective along with a compensatory perspective on disability pedagogy in theirs. Three fundamental questions arose in the debate: first, safety in the realm of education, meant as void of feelings of being offended, was viewed as essential by the authors who were pro trigger warnings and as a threat to the sole purpose of education by those who were against it. Second, the importance of a diagnosis for disability pedagogy, where those against stressed the importance of a diagnosis, the lack of which in combination with a request for a trigger warning was viewed as being easily offended. Advocates on the other hand were uninterested in diagnoses. Finally, the relation between free speech and democratic values in the educational system and in the society as a whole, where those authors favouring trigger warnings tended to view free speech as less fundamental than those opposed, who instead saw trigger warnings as a threat.