A study was conducted to describe and interpret the personal strategies that South African Police Service officers in the Vhembe District, Limpopo Province, use in their line of work. These are strategies to deal with the impact of the primary victims’ critical incidents of rape, domestic violence, murder and road accidents. The focus was on describing the impact of the critical incidents that the officers are exposed to, which manifest in a form of traumatic stress, namely, vicarious traumatisation, and management of this impact. Twenty participants were selected through purposive and theoretical sampling techniques from the family violence, child protection and sexual offences, domestic violence, field training, detective and social crime prevention units. Unstructured open-ended interviews, diaries and follow-up telephone interviews were used as data collection methods and data were collected in the participants’ home languages, Tshivenda and Xitsonga. Data gathered necessitated looking into both the aspects of the officers’ organisational and operational work. Data were thus analysed through the content thematic and constant comparative data analysis methods. The results first presented a profile of police vicarious traumatisation in the Vhembe District, which include the types of critical incidents exposed to, the organisational and operational stressors that lead to vicarious traumatisation, and the description of vicarious traumatisation symptoms. Second, a theoretical framework of the process of police critical incidents impact management (PCIIM) was developed. The framework shows that the management of the impact of the encountered incidents is inspired by various coping needs and subcultures of the officers, and the management takes place through the use of two styles of trauma management, namely, the linear and multilateral styles, which refer to application of coping strategies successively and the combination of horizontal and vertical application of coping strategies, respectively. The coping strategies used by the officers help them to have an objective understanding of the critical incidents encountered, have less severe symptoms of vicarious traumatisation, some symptoms last for shorter periods than before, and other symptoms are no longer experienced. Resilience to the encountered incidents is shown through the development of coping strategies to handle the incidents, facing them, and showing cognitive hardiness. The officers also manage to reflect on the experiences encountered, engage in narratives about them and mutual help thus still working towards attaining posttraumatic growth. / Psychology / D. Litt. et Phil. (Psychology)

This study features an examination of the effects of working with traumatised individuals, namely vicarious traumatisation. Predictor variables such as age, career longevity, personal trauma history and workload were correlated with vicarious trauma. Support systems used by nurses were explored. The questionnaire consisted of items of the TSI Belief Scale, demographic characteristics of persons with a personal trauma history, work related aspects and support systems. Participants were 37 nurses (30 female and 7 male) who render a community mental health service in the Cape Metropole. Results of the study indicate that the variables age and career longevity were statistically significantly related to vicarious trauma. There was no relationship between personal trauma history, workload and vicarious trauma. The nurses identified the psychiatrist and psychologist as their main support systems in dealing with vicarious trauma. Recommendations were made to assist the organisation and nurses on how to deal with vicarious trauma. / Health Studies / M.A. (Health Studies)

Convergence of technology has made access to the Internet faster, easier and cheaper. Criminals, including paedophiles, child abusers and pornography traders make use of this technology to commit criminal offences. Computer Forensic Examiners (CFEs) are members of the Cyber Crime Unit, a professional, specialised unit of the South African Police Service (SAPS) who are responsible for computer forensic examination including the investigation of child pornographic images. The aim of the study was to seek understanding on what psychological effects the CFEs experienced when working with the images and was conducted from within the social constructionism and the narrative frameworks. The images had a severe impact on the CFEs as was clearly uncovered in the stories of six CFEs who participated in this study. The participants' stories were recorded and transcribed after which the application of thematic content analysis found that the participants all suffered similar negative effects. These findings were integrated with the findings of a focus group as well as with the findings of a similar study that was conducted during the same time by the Crimes against Children Research Center at the University of New Hampshire and resulted in identifying symptoms of trauma and stress experienced by the CFEs. Based on these results recommendations regarding the support for the CFEs were made. / Psychology / M.A. (Psychology)

L‟utilité de la théorie de la dissuasion est régulièrement remise en question pour expliquer la relation entre les peines et la criminalité puisque les propriétés objectives de la peine ne semblent pas affecter les taux de criminalité, les perceptions que s‟en font les individus et la récidive des délinquants. Trois limites conceptuelles des auteurs qui remettent en question la dissuasion sont soulevées. Premièrement, les unités spatiales utilisées sont des territoires sur lesquels plusieurs corps policiers sont en fonction. Il y a donc peu de chances que tous les citoyens présents soient exposés au même message pénal. Deuxièmement, les chercheurs ont mesuré le risque objectif d‟être arrêté à l‟aide d‟un ratio entre le nombre d‟arrestations et le nombre de crimes rapportés. Cette conceptualisation est problématique puisque les résultats d‟autres études suggèrent que les citoyens ont peu de connaissances des propriétés objectives et qu‟il serait, ainsi, intéressant de se référer aux stimuli dissuasifs pour conceptualiser la notion de risques. Troisièmement, pour plusieurs chercheurs, la délinquance est considérée comme une activité pour laquelle les délits impunis découlent du hasard. Pourtant, les délinquants utilisent fréquemment des stratégies pour éviter les autorités policières. Ils sont donc proactifs dans leur impunité. De ces limites découlent quatre propositions : 1) afin de détecter les réels effets des propriétés de la peine sur la criminalité, les territoires utilisés dans les études doivent représenter des juridictions sur lesquelles un seul corps policier opère; 2) afin de détecter les réels effets des propriétés de la peine sur la criminalité, les études doivent être effectuées avec des données provenant d‟une juridiction dans laquelle les activités de répression sont augmentées significativement par rapport à leur seuil antérieur et maintenue sur une période de temps suffisamment longue; 3) les stimuli dissuasifs observés doivent être considérés comme des expériences vicariantes ; 4) l‟impunité doit être définie comme étant une expérience recherchée par les délinquants. Deux études ont été réalisées dans le cadre de cette thèse. D‟abord, une étude a été réalisée à l‟aide de données issues des rapports policiers de collisions et des constats d‟infraction rendus. Les résultats montrent que l‟augmentation de la répression policière ii sur le territoire du Service de Police de la Ville de Montréal a fait diminuer le nombre de collisions. Au même moment, les collisions sont demeurées stables sur le territoire desservis par le Service de police de la Ville de Québec. Dans un deuxième temps, une étude perceptuelle a été réalisée avec un échantillon d‟étudiants universitaires. Les résultats démontrent des effets mitigés des stimuli dissuasifs sur les perceptions que se font les individus de leurs risques d‟être arrêté et sur leurs comportements délinquants. Chez les moins délinquants, les stimuli dissuasifs font augmenter la perception que les délinquants se font de leurs risques. Par contre, les plus motivés à commettre des délits de la route développent des stratégies en réaction aux opérations policières plutôt que d‟en craindre les représailles. Ces tactiques d‟évitement n‟assurent pas une impunité totale, ni une perception moins élevée des risques de recevoir une contravention, mais elles retardent le moment où le délinquant sera confronté à la punition. / Deterrence theory has been rightfully challenged when changes in punishment probability or severity had no impact on crime rates, recidivism or risks' perception. We suggest that these unconclusive results are, in large part, caused by theoretical and conceptual flaws. First, changes in objective properties of punishment are assumed to be equally perceived across multiple spatial units or police jurisdictions. We have reason to believe that this is rarely the case. Second, the objective risks of being arrested are generally measured with a ratio between the number of arrests and the number of crimes reported. This conceptualization is problematic because numerous researchers found that people have little knowledge of these objective properties. Third, deterrence research have limited interest for adaptative strategies used by offenders to counteract the perceived increase in punishment severity or certainty. We believe that offenders' actively seek and adopt these avoidance tactics. Four propositions are developed to adress thoses limits: 1) to detect the potential local or micro effects of punishment on crime, different police jurisdictions are analysed separatly; 2) to detect the potential effects of punishment on crime, studies should be made only in jurisdictions where enforcement levels are objectively increasing; 3) observed deterrent stimuli should be regarded as vicarious experiences; 4) impunity must be viewed as an actively seeked experience. Two studies were conducted as part of this thesis. Using reports of crashes and statements of offense reports from the Montreal police traffic unit, the first study found that a sharp increase in the level of police activities had significant impact on the number of collisions. Over the same period, data from the second largest city in the province of Québec (the control area), showed no noticeable increase in punishment probility and consequently, no significant impact on collisions. The second study was based on the perception of risks and patterns of road delinquency for a sample of university students with a driver license. Results show distinctive effects of deterrence stimuli for drivers with different delinquency habits. For conformists drivers, the iv deterrent stimuli increase the perception of risk but had no impact on their (already low) levels of road delinquency. For the most motivated traffic offenders however, deterrence stimuli seem to motivate the use and diversity of arrest avoidance techniques that circumvent any increase in their perception of risks. These avoidance tactics do not provide total impunity but efficiently decrease punishment probabilities for those willing to maintain the same offending patterns.

Thesis (Ph.D.(Psychology))--University of the Witwatersrand, Faculty of Humanities, 2013. / The research entailed a comprehensive study of vicarious trauma in short-term insurance claims workers, compared to trauma counsellors and a control group of holiday booking consultants. A well-known, comprehensive model of compassion fatigue/secondary traumatic stress, developed for therapists formed the basis of the study. The research attempted to determine whether this model can be applied more widely to include administrative populations exposed to traumatised clients on a regular basis. To this end, the model was deconstructed into its eleven constituent parts and each element was investigated in addition to other variables of interest to the study. This was done to determine the importance and applicability of each model element and other selected variables to the administrative context. A mixed methods approach was utilised, which combined quantitative and qualitative data. The results yielded by the study were collectively utilised to construct an etic and an emic voice from the research. At the same time, effects from vicarious trauma were considered from an overarching bio-psychosocial stance, systematically gauging effects on various levels of functioning. Scores from quantitative measures on secondary traumatic stress, negative cognitive schemas, empathy, social support and compassion satisfaction were statistically analysed, which revealed significant differences between the worker groups. Widely accepted relationships between the study variables were tested and found to hold true within and across groups. Regression analysis determined the roles of empathy, social support and compassion satisfaction in vicarious trauma, as measured by secondary traumatic stress and negative cognitive schemas. In addition, constructivist selfdevelopment theory was employed to interpret the negative cognitive effects from vicarious traumatisation. Qualitative data were utilised to further elucidate the role and nature of vicarious trauma in each of the worker groups. The themes of exposure to client suffering, detachment, level of empathic engagement, personal trauma history and difficult life demands were unearthed from the qualitative data, which illuminated the importance and role of each of these elements to claims workers. Other areas of interest, being utilisation of sick-leave as a means to cope, work-related illness, attitudes towards professional counselling, feelings evoked by traumatised clients, and the language utilised by workers in response to client traumata were investigated. Further effects on participants as well iv as effects that reach beyond the person were identified and examined. Effects on the social and work contexts were also elucidated. Finally, interesting themes that emerged spontaneously from the data were considered. The consideration of the various model elements and other areas of interest systematically revealed that administrative workers dealing with traumatised clients are also affected by the process of vicarious trauma. Furthermore, the model was found to be largely suitable to the context of claims workers. However, the model was expanded to augment its usability within the more general administrative domain. Finally, the overarching aim was to enrich, contextualise and elaborate on the experiences of claims workers within their unique work context, to facilitate insight and a deeper understanding of vicarious trauma in more administrative populations that have largely been overlooked in research.

Background. The study was prompted by observation that failure to obtain a positive postsecondary destination is significantly more prevalent in young people living in areas of greater social deprivation, and in males rather than females. Previous studies have shown that this could be linked to differences in social cognitive factors. However, these studies have been mainly correlational and no comprehensive assessment instrument was found to assess preparedness for the postsecondary transition. Aims. The present study examines senior high school student’s perceptions of the personal, behavioural and environmental factors that affect them as they prepare to leave school. It reveals the structure of these factors and how they vary with regard to social deprivation and gender. Sample. The participants were 1044 senior high school students (573 males and 471 females) who attended six urban high schools. Method. A pre-empirical, 50-item assessment instrument was constructed based on the literature review to identify the wide range of factors previously shown to be relevant to achievement of a positive postsecondary destination. This was then administered to participants. Results. Factor analysis indicated that young people’s perceptions about leaving school were best represented by thirteen factors. An ANOVA model indicated that young people living in areas of higher deprivation reported significantly lower levels of positive postsecondary destination self-efficacy belief, less experience of vicarious career success, less performance of career development tasks, greater perception of career barriers, greater endorsement of a fixed career mindset, and fewer career scaffolding attachments. Males, compared to females, reported less experience of past career success, and fewer career scaffolding attachments. However, despite being at greater risk of a negative postsecondary destination, males reported higher levels of positive postsecondary destination self-efficacy belief, greater experience of positive career-related emotional arousal, greater ability to set career goals, and greater levels of career optimism. Conclusion. Twelve significant main effects on the measured social cognitive factors have the potential to contribute to an explanation of why failure to obtain a positive postsecondary destination is more prevalent in young people living in areas of greater social deprivation, and in males rather than females. A new assessment instrument has been produced to inform an ongoing exploratory process to design, target and evaluate educational interventions to improve postsecondary destinations for all. Increasing internal consistency, external validity and generalisability of findings are all desirable. Some future interventions are proposed on the basis of the results, including greater use of positive career role models in career development programmes, career mindset retraining for high school students, and psycho-education on attachment-fostering behaviours for parents and professionals.

L‟utilité de la théorie de la dissuasion est régulièrement remise en question pour expliquer la relation entre les peines et la criminalité puisque les propriétés objectives de la peine ne semblent pas affecter les taux de criminalité, les perceptions que s‟en font les individus et la récidive des délinquants. Trois limites conceptuelles des auteurs qui remettent en question la dissuasion sont soulevées. Premièrement, les unités spatiales utilisées sont des territoires sur lesquels plusieurs corps policiers sont en fonction. Il y a donc peu de chances que tous les citoyens présents soient exposés au même message pénal. Deuxièmement, les chercheurs ont mesuré le risque objectif d‟être arrêté à l‟aide d‟un ratio entre le nombre d‟arrestations et le nombre de crimes rapportés. Cette conceptualisation est problématique puisque les résultats d‟autres études suggèrent que les citoyens ont peu de connaissances des propriétés objectives et qu‟il serait, ainsi, intéressant de se référer aux stimuli dissuasifs pour conceptualiser la notion de risques. Troisièmement, pour plusieurs chercheurs, la délinquance est considérée comme une activité pour laquelle les délits impunis découlent du hasard. Pourtant, les délinquants utilisent fréquemment des stratégies pour éviter les autorités policières. Ils sont donc proactifs dans leur impunité. De ces limites découlent quatre propositions : 1) afin de détecter les réels effets des propriétés de la peine sur la criminalité, les territoires utilisés dans les études doivent représenter des juridictions sur lesquelles un seul corps policier opère; 2) afin de détecter les réels effets des propriétés de la peine sur la criminalité, les études doivent être effectuées avec des données provenant d‟une juridiction dans laquelle les activités de répression sont augmentées significativement par rapport à leur seuil antérieur et maintenue sur une période de temps suffisamment longue; 3) les stimuli dissuasifs observés doivent être considérés comme des expériences vicariantes ; 4) l‟impunité doit être définie comme étant une expérience recherchée par les délinquants. Deux études ont été réalisées dans le cadre de cette thèse. D‟abord, une étude a été réalisée à l‟aide de données issues des rapports policiers de collisions et des constats d‟infraction rendus. Les résultats montrent que l‟augmentation de la répression policière ii sur le territoire du Service de Police de la Ville de Montréal a fait diminuer le nombre de collisions. Au même moment, les collisions sont demeurées stables sur le territoire desservis par le Service de police de la Ville de Québec. Dans un deuxième temps, une étude perceptuelle a été réalisée avec un échantillon d‟étudiants universitaires. Les résultats démontrent des effets mitigés des stimuli dissuasifs sur les perceptions que se font les individus de leurs risques d‟être arrêté et sur leurs comportements délinquants. Chez les moins délinquants, les stimuli dissuasifs font augmenter la perception que les délinquants se font de leurs risques. Par contre, les plus motivés à commettre des délits de la route développent des stratégies en réaction aux opérations policières plutôt que d‟en craindre les représailles. Ces tactiques d‟évitement n‟assurent pas une impunité totale, ni une perception moins élevée des risques de recevoir une contravention, mais elles retardent le moment où le délinquant sera confronté à la punition. / Deterrence theory has been rightfully challenged when changes in punishment probability or severity had no impact on crime rates, recidivism or risks' perception. We suggest that these unconclusive results are, in large part, caused by theoretical and conceptual flaws. First, changes in objective properties of punishment are assumed to be equally perceived across multiple spatial units or police jurisdictions. We have reason to believe that this is rarely the case. Second, the objective risks of being arrested are generally measured with a ratio between the number of arrests and the number of crimes reported. This conceptualization is problematic because numerous researchers found that people have little knowledge of these objective properties. Third, deterrence research have limited interest for adaptative strategies used by offenders to counteract the perceived increase in punishment severity or certainty. We believe that offenders' actively seek and adopt these avoidance tactics. Four propositions are developed to adress thoses limits: 1) to detect the potential local or micro effects of punishment on crime, different police jurisdictions are analysed separatly; 2) to detect the potential effects of punishment on crime, studies should be made only in jurisdictions where enforcement levels are objectively increasing; 3) observed deterrent stimuli should be regarded as vicarious experiences; 4) impunity must be viewed as an actively seeked experience. Two studies were conducted as part of this thesis. Using reports of crashes and statements of offense reports from the Montreal police traffic unit, the first study found that a sharp increase in the level of police activities had significant impact on the number of collisions. Over the same period, data from the second largest city in the province of Québec (the control area), showed no noticeable increase in punishment probility and consequently, no significant impact on collisions. The second study was based on the perception of risks and patterns of road delinquency for a sample of university students with a driver license. Results show distinctive effects of deterrence stimuli for drivers with different delinquency habits. For conformists drivers, the iv deterrent stimuli increase the perception of risk but had no impact on their (already low) levels of road delinquency. For the most motivated traffic offenders however, deterrence stimuli seem to motivate the use and diversity of arrest avoidance techniques that circumvent any increase in their perception of risks. These avoidance tactics do not provide total impunity but efficiently decrease punishment probabilities for those willing to maintain the same offending patterns.

Paramedics are exposed to high levels of stress and trauma in their working environment. Research has its focus on the coping mechanisms and trauma incidents escalating into Posttraumatic Stress Disorder. This study examines the paramedics’ working environment in relation to the help available, and suggests a pastoral counselling method which may be utilized as an effective method of assisting in the coping process and prevention of PTSD. Emergency Medical Services as a helping profession is mainly concerned with the welfare of their patients. This study has its focus on helping the helper, with the main focus on assisting the paramedic to cope with his working environment. Implications of the research include kerugmatik counselling and narrative therapy, incorporated in a pastoral counselling method to assist the paramedic with the healing process. The main findings were that stress and coping of the paramedic in his working environment was a reality which was often overlooked, as these paramedics had their focus on caring for their patients. In most cases there is help available, but the paramedic is hesitant to seek it out. Paramedics are mostly self-reliant in their coping mechanisms as their understanding and relationship with God and with the church had been damaged. The researcher followed the four tasks of practical theology as theoretical framework, as explained by Osmer: Descriptive-empirical Task – Priestly listening Interpretive Task – Sagely wisdom Normative Task – Prophetic discernment Pragmatic Task – Servant Leadership / Thesis (MA (Pastoral Studies))--North-West University, Potchefstroom Campus, 2013.

Paramedics are exposed to high levels of stress and trauma in their working environment. Research has its focus on the coping mechanisms and trauma incidents escalating into Posttraumatic Stress Disorder. This study examines the paramedics’ working environment in relation to the help available, and suggests a pastoral counselling method which may be utilized as an effective method of assisting in the coping process and prevention of PTSD. Emergency Medical Services as a helping profession is mainly concerned with the welfare of their patients. This study has its focus on helping the helper, with the main focus on assisting the paramedic to cope with his working environment. Implications of the research include kerugmatik counselling and narrative therapy, incorporated in a pastoral counselling method to assist the paramedic with the healing process. The main findings were that stress and coping of the paramedic in his working environment was a reality which was often overlooked, as these paramedics had their focus on caring for their patients. In most cases there is help available, but the paramedic is hesitant to seek it out. Paramedics are mostly self-reliant in their coping mechanisms as their understanding and relationship with God and with the church had been damaged. The researcher followed the four tasks of practical theology as theoretical framework, as explained by Osmer: Descriptive-empirical Task – Priestly listening Interpretive Task – Sagely wisdom Normative Task – Prophetic discernment Pragmatic Task – Servant Leadership / Thesis (MA (Pastoral Studies))--North-West University, Potchefstroom Campus, 2013.

The Church of Sweden had barely 6.5 million members in 2012. Just over 1% of the members visit a church service regularly every Sunday. The number of visitors in worship services has diminished continuously for a very long time. From 1990 to 2010, the annual number of visitors at the main worship services has decreased by 50% from 9 million to about 4.5 million. The service activities can still be maintained at the current level because the many passive members still pays their membership fee. According to the national documents from the Church of Sweden the Sunday service is the most important mission. The purpose of this study was to analyze the relationship between the mission to celebrate divine worship as the official church gives local parishes and how this is perceived by the employees and the elected officials of the local parish. What are the similarities, differences and tensions between the mandate given by the Church of Sweden at the national level and the way performers perceive this? The study was based on three main documents: The Church Order for Church of Sweden (Kyrkoordningen), The theological basic principles for preparations for a new book of Common Prayer (2006), and the Explanations for the Proposal of the Book of Common Prayer. Part 1. Finally I analyzed the documentation (2011-2012) for preparation of the parish structural regulation on Northern Gotland. From these documents I formed 26 claims about the service that was presented to the informants in the attitude survey. The claims were then grouped into eight tentative quality dimensions for a "right celebrated worship", namely practical issues, faith, didactics, emotions, ethics, fellowship, diaconal issues and tradition. The empirical study was made in seven parishes in the North of Gotland. The informants were 34 employees and 40 elected officials. To this survey I added ten semi-structured interviews with the same groups. This study has essentially a religious sociological frame of reference. The main contribution of theories has been given by Grace Davie, Per Pettersson, Ole Riis and Linda Woodhead.  Davie analyzes North European churches which has or has had any ties to the State and where the majority of the population belongs to the Church, but very few members makes use of church services. Davie has described this in terms like "belonging without believing" or “vicarious religion”. Pettersson describes the relationship between the Church and the many members in service theoretical terms. He measures the quality of what the Church of Sweden offers as a service organization and from a theoretical perspective of this service. Riis and Woodhead have mainly contributed to this study through their theories about religion and emotions. The result of the study was that the elected officials were slightly more satisfied with the service as it is performed today compared with the employees. Overall, it was a surprisingly unanimous group that shall plan and develop the service. The elected officials emphasize the importance of parish church more than the employees while matters of faith are more important to the employees. The national documents often points to the importance of tradition. This ambition was not found in any of the groups in the study.