Les nouveaux besoins en matière de soins et de prise en charge des patients ont contribué à la création des réseaux de santé. En plein développement, ils font partie intégrante du paysage du système sanitaire français. L’impact, pour les professionnels de santé, du travail en réseau fait aujourd’hui l’objet de plusieurs recherches et résultats contrastés, mais a peu été étudié du point de vue de la Psychologie Sociale, du Travail et des Organisations. Cette thèse a pour objectifs d’une part, de décrire les effets de la participation à un réseau de santé au niveau des pratiques professionnelles et au niveau de la santé psychique au travail, et d’autre part, d’examiner les variables et processus pouvant rendre compte de la variabilité de ces effets. Cette recherche privilégie une approche du réseau de santé comme un lieu potentiel de socialisation et de personnalisation (Malrieu & Malrieu, 1973) pour les professionnels qui en font partie La recherche sur le terrain a été réalisée en collaboration avec le réseau de santé ville-hôpital RéPPOP Midi-Pyrénées (Réseau Prévention et Prise en charge Obésité Pédiatrique) qui a la particularité de fonctionner sur la base de Trios/Duos de partenaires pour la prise en charge de l’enfant. Autour du médecin référent, ces partenaires peuvent être des diététicien(ne)s, des psychologues, des kinésithérapeutes… Nous posons l’hypothèse selon laquelle les effets de l’appartenance à un réseau de santé varient en fonction de variables individuelles (ancienneté de l’appartenance au réseau de santé et motivations initiales d’adhésion) et de variables organisationnelles (structuration en Duo/Trio et liens avec l’équipe de coordination du RéPPOP Midi-Pyrénées). Pour autant, une variable-clé, susceptible de moduler ces relations, sera placée au centre de notre recherche : la dynamique collective des Trios/Duos, analysée en référence aux concepts de « travail collectif », « collectif de travail » et « activité collective » (Caroly, 2010).Une étude par entretiens semi-directifs de recherche a été menée auprès de 20 professionnels libéraux et membres du réseau RéPPOP Midi-Pyrénées répartis en 4 Trios et 4 Duos. L’analyse des données a permis de caractériser trois types de dynamiques collectives différenciées quant aux ressorts du travail collectif, aux étayages du collectif de travail et à l’orientation intra-RéPPOP ou hors-RéPPOP de l’activité collective. Les résultats permettent d’appréhender comment chacune peut influer sur la relation entre transformation des pratiques et évolution de la santé psychique. De nouvelles perspectives de recherche et d’action auprès des partenaires du réseau sont proposées à l’issue de ces analyses. / The new needs as regards care and taking charge of patients have contributed to the creation of health networks. As they are growing fast, they are an integral part of the French sanitation system. The impact, on the health professionals, of networking is, today, the object of contrasted research and results, but has little been studied as far as Social Psychology, Work and Organizations are concerned. The aim of this thesis is, on the one hand, to describe the effects of the participation to a health network where professional practices and psychic health at work are concerned and, on the other hand, to examine the variables and process accounting for the variability of these effects. This research privileges an approach to the health network as a place of socialization and personalization (Malrieu & Malrieu, 1973). The research on the ground is carried out in collaboration with the health network town-hospital RéPPOP Midi-Pyrénées (Prevention and Taking charge of Pediatric Obesity Network) , which has the specificity to work on the basis of Trios/Duos of partners to take charge of children. Those partners can be doctors, dieticians, psychologists, physiotherapists… However , another key-variable, able to moderate these relationships, will be taken into account : the collective dynamics will be analyzed according to the theoretical concepts of “collective work”, “working collective” and collective activity (Caroly, 2010).We assume that the effects of being part of a health network vary according to individual variables ( length of time in the health network and initial adhesion motivations ) and to organizational variables ( structuring in Trios/Duos and links with the coordination team of the RePPOP Midi-Pyrénées ). Which will be modulated by the functioning dynamics between partners of the Trio/Duo. In a clinical approach, we have carried out semi-guided interviews with twenty private professionals and members of the RePPOP Midi-Pyrénées network, divided into 4 Trios and 4 Duos. The data analysis enabled us to characterize three kinds of collective dynamics, distinguished on collective work resources, working collective stayings and collective activity orientation. The results show how each pattern can have an influence on the relationship between practices changes and psychological health evolution. The results have enabled us to identify new explanatory elements of the variability due to belonging to a health network which supports research and application prospects on the ground next to the concerned professionals.

Companies in the United States are concerned about the indeterminate effectiveness of corporate cyberloafing mitigation efforts leading to the persistence of employee cyberloafing behavior. Although middle managers are the driving force behind the transformational influences that guide employee productivity and could proffer practical solutions, a lack of clarity surrounds the middle manager's role in the overall cyberloafing mitigation efforts within organizations. The central research question for this transcendental phenomenological research study explored the lived experiences of middle managers regarding their roles in mitigating employee cyberloafing at higher education institutions in Florida. This study used a social constructivist-interpretive framework that draws from the multiple realities constructed through social interactions and lived experiences. Participants included 7 middle managers with experience mitigating cyberloafing at higher education institutions in Florida. Four major themes emerged from an inductive analysis of the data, including managing employee performance, proximity matters, cyberloafing interventions, and understanding employee online technology use. The results and recommendations of this study provide implications for social change. Business organizations may modify cyberloafing mitigation strategies and policies from a better understanding of manager/employee interactions, transformational managerial influences used to mitigate employee cyberloafing, and managerial knowledge of employee appropriation of online technology.

The research reported in this thesis examines some aspects of upward influence behaviours at work, and in particular, the relationship between type of influence behaviours used and a number of potential correlates, including sex of agent, sex of target, sex-role identity, locus of control, job level, job type (secretarial worker or not) and educational level of agent. To examine these relationships. 64 male and 173 female white-collar workers (at AS01 to AS06 levels, or equivalent) in three large organisations in Canberra (A.C.T.) were surveyed, with a questionnaire containing measures of influence behaviours, attitudes to influencing upwards at work, a measure of sex-role identity, and a measure of locus of control beliefs, as well as demographic information. The data gathered from this survey was analysed using univariate, bivariate. and multivariate methods. Results showed limited support for stereotypical differences between males and females in influence behaviours used, and no support for hypotheses involving sex of target, sex-role identity, or secretarial workers. Influence behaviours previously identified as having positive outcomes for the agent were found in this study to be significantly associated with job level and educational level; influence behaviours previously identified as having negative outcomes for the agent were significantly associated with the tendency to explain outcomes in terms of control by powerful others, and with a sex-role identity characterised by negative masculinity traits. These findings suggest the importance of both structural and personal factors in choice of upward influence strategies at work. Suggestions for further research are provided.

<p>The aim of this study was to get knowledge of the communicationprocess between the branch head and the co-worker in communal geriatric care. To narrow it down we focused on how the branch head experience the communicationprocess in conflictsituations between co-workers and what she or he usually do to resolve the conflict. We made qualitative interviews with ten of the branch heads in communal geriatric care, in four communes. The questions we had in mind throughout the study was based on four keywords (communication, leadership, conflict and conflict management) of which we created a narrative story from every interviewing person to get hold of the experience and knowledge behind their interviews. In our analysis as theoretical perspectives we used system theory, communication theory, attribution theory and the philosophy of Dialogue by Martin Buber. Our result show that the communication between both co-workers and the branch head is the most important tool for conflict management. Here lies a well functioning dialogue where the co-workers get the chance to question, be heard and mark their limit. Based on the interviews we saw that no matter how the branch head treat and lead the co-workers, conflict will rise. However, there are a few things pointed out as important to ease the effect on conflict and that is to communicate with straight and forward messages, inform the co-workers what goal the organization has and strive after a mutual relationship between everyone in the organization. The response then show a group of prosperous co-workers that accept the fact that they can have different opinions and yet work in harmony together and come to decisions that benefit the client. Most of our interviewing persons believe that leadership is about self-reflection, humbleness to oneself and others and to know the right time when to set clear boundaries.</p>

The aim of this study was to get knowledge of the communicationprocess between the branch head and the co-worker in communal geriatric care. To narrow it down we focused on how the branch head experience the communicationprocess in conflictsituations between co-workers and what she or he usually do to resolve the conflict. We made qualitative interviews with ten of the branch heads in communal geriatric care, in four communes. The questions we had in mind throughout the study was based on four keywords (communication, leadership, conflict and conflict management) of which we created a narrative story from every interviewing person to get hold of the experience and knowledge behind their interviews. In our analysis as theoretical perspectives we used system theory, communication theory, attribution theory and the philosophy of Dialogue by Martin Buber. Our result show that the communication between both co-workers and the branch head is the most important tool for conflict management. Here lies a well functioning dialogue where the co-workers get the chance to question, be heard and mark their limit. Based on the interviews we saw that no matter how the branch head treat and lead the co-workers, conflict will rise. However, there are a few things pointed out as important to ease the effect on conflict and that is to communicate with straight and forward messages, inform the co-workers what goal the organization has and strive after a mutual relationship between everyone in the organization. The response then show a group of prosperous co-workers that accept the fact that they can have different opinions and yet work in harmony together and come to decisions that benefit the client. Most of our interviewing persons believe that leadership is about self-reflection, humbleness to oneself and others and to know the right time when to set clear boundaries.

Η παρούσα διατριβή πολυπαραμετρικής ανάλυσης και αξιολόγησης των ενεργειών προαγωγής της υγείας και της ασφάλειας στις επιχειρήσεις ολοκληρώνεται με τη δόμηση ενός ολιστικού προτύπου διαχείρισης ποιότητας της εργασιακής ζωής. Στο πρώτο κεφάλαιο πραγματοποιείται επισκόπηση του πεδίου της υγιεινής και ασφάλειας (επιστημονικές μελέτες, νομοθετικό πλαίσιο, δράσεις κοινωνικών φορέων). Στο δεύτερο κεφάλαιο προσδιορίζεται το πεδίο έρευνας της διατριβής. Η προαγωγή της υγείας και της ασφάλειας αποτελεί σήμερα την αιχμή των ενεργειών πρόληψης των κινδύνων. Στο τρίτο κεφάλαιο καταγράφονται οι τεχνικές πραγματοποίησης και αναλύονται τα δεδομένα της εμπειρικής έρευνας (εξετάσεις, συμπεριφορά, οργάνωση, κοινωνικά προγράμματα, ασφάλεια και φυσικό περιβάλλον). Τέλος στο τέταρτο κεφάλαιο στοιχειοθετείται η τελική πρόταση που περιλαμβάνει τα κεντρικά αποτελέσματα της έρευνας. Δομείται ένα ολιστικό πρότυπο το οποίο απαντά στις απαιτήσεις συνολικότητας στην ποιοτική διαχείριση των επαγγελματικών κινδύνων. / The present thesis lies in the field of working health and safety promotion (WHSP) which is the enabler of all activities aiming at the prevention of occupational hazards.After an extended review of the related literature, legislation and social actions (Chapter 1), we concentrate on the role of WHSP and we develop a framework to be used in its study (Chapter 2). The 3rd chapter discusses the results of an empirical research conducted on the basis of the aforementioned framework that extends over the areas of health screening, health behaviour promotion, organizational change, social welfare and the physical environment. Finally, in the 4th Chapter, based on the results of our research and through a multi-factor analysis we arrive at a set of propositions which are integrated into an holistic model. The model can be used to provide guidelines in response to the requirements concerning occupational hazards within the framework of total quality management.

I dagens samhälle blir kreativitet och nytänkande allt viktigare för företags överlevnad och konkurrenskraft. Därmed har även behovet av kreativa personer på arbetsplatsen ökat. Studiens syfte var att undersöka om kreativitet, genom Runcos ideational scale, kunde kopplas till något personlighetsdrag i Big Five samt till hur pass kreativt en person arbetar. Detta undersöktes genom en enkät med 66 frågor i 3 delar. Enkäten lämnades ut i både pappersform och som webenkät till ett stort antal företag. Resultaten av totalt 152 enkäter, som analyserades med hjälp av korrelationer och regressioner, bekräftade alla hypoteser utom en; samvetsgrannhet har en negativ korrelation med kreativitet. Även oväntade kopplingar kunde dras, såsom att det fanns en positiv korrelation mellan vänlighet och hur pass kreativt en person arbetar. Studien resulterade i slutsatsen att vissa personlighetsdrag har betydelse för hur kreativ en person är samt hur pass kreativt en person arbetar. / Sofia Tikkanen

Les relations de travail et d'emploi sont devenues des enjeux importants en Chine. La Chine a ratifié 25 conventions internationales du travail et a travaillé en étroite collaboration avec l'OIT pour améliorer la sécurité et la santé au travail. Malgré ces efforts, la Chine est souvent critiquée pour des violations du travail. Face à ces problèmes, un système législatif d'administration de travail a été développé au niveau national. Mais l’application de ces règlements demeure problématique.. En particulier, les difficultés rencontrées par les inspecteurs du travail dans l'application de ces lois constituent un élément clé du problème. Notre mémoire s'intéresse essentiellement au rôle de l'inspecteur du travail dans l'administration publique de la sécurité du travail en Chine. Ces fonctionnaires jouent un rôle important et peuvent parfois exercer leur discrétion en tant qu'acteurs de première ligne, faisant d'eux de vrais décideurs politiques. Par conséquent, la compréhension de leur rôle et de leur discrétion dans l'application des normes du travail en Chine est cruciale. Notre mémoire est centré sur une étude de cas qualitative d'un bureau d'inspection du travail dans la région de Beijing. Dans le cadre de notre recherche nous avons examiné le rôle des inspecteurs du travail au moyen d’entretiens semi-structurés, d’une recherche documentaire ainsi qu’à l’occasion d’une brève observation des inspecteurs sur lors de la visite d’un lieu de travail. Les résultats démontrent que la définition du pouvoir discrétionnaire des inspecteurs du travail de première ligne en Chine est un enjeu très complexe. L’étude de cas permet cependant d’élaborer un cadre permettant l’identification des facteurs critiques déterminants pour l'évaluation et la compréhension de la nature du pouvoir discrétionnaire de l'inspecteur du travail en application de la loi. / Labour and employment relations have become important issues in China. China has ratified 25 international labour conventions and has worked closely with the ILO to improve occupational safety and health. Despite these efforts, China is often criticized for labour violations. China has in response built a relatively complete legal and regulatory picture of labour regulations nationwide. The problem facing China today is enforcing these laws and regulations. A key part of this problem is the critical question of examining the challenges faced by labour inspectors in implementing these laws. This research project focuses on the role of labour inspection in the public administration of work safety in China. These public servants play an important role and may at times exercise their own discretion as street-level actors, making them the real policy decision makers. Consequently, understanding their role and discretion in the application of labour standards in China is crucial. This research is a qualitative case study of one labour inspection office in the Beijing area and examines the role of labour inspectors through semi-structured interviews, documents, and a brief observation of labour inspectors on-the-job. The results indicate that defining the discretionary power of street-level labour inspectors in China is a very complex task, but a framework is developed through this case study to identify critical issues important to evaluating and understanding the nature of street-level labour inspector discretion in enforcement.

The subject of this study is language use in a special type of social activity: the exchange of goods, services and information in a commercial setting. The main aim is to gain an understanding of the work that shop assistants perform using language. In the analysis, the focus is on verbal routine work. One part of the analysis thus entails mapping the typical utterances and conversational sequences related to such activities. Another part involves investigating how much non-task-oriented interaction the various activities require or “tolerate”, for instance, in the form of “small talk”. A central theme in the study is the interactants’ conversational rights and obligations, from the perspective of politeness theory, especially Fraser’s theory of the conversational contract. The service encounters are categorised as activity types, according to Levinson’s activity theory. In the comparative parts of the study, the concept of pragmeme is used as a tool to examine different realisations of prototypical situated communicative acts. The empirical material consists of authentic conversations, analysed by methods borrowed from conversation analysis. The conversations were recorded at a supermarket checkout till, a deli counter with manual service and an information desk in a bookshop. It turned out that only a few of the customer conversations were without complications. At the supermarket till, for instance, only one out of four conversations was completely routine and unproblematic. Also presented is a diachronic investigation of the norms relating to service encounters that have been taking place in shops since the 1940s. The main sources here are manuals and study materials for shop employees, together with interviews and material gathered from role playing. In this part of the study, a number of features in the historical change process are described, for instance in the manner of addressing people and the use of politeness expressions.

Bakgrund: Fysisk aktivitet är en viktig faktor för att upprätthålla och återställa en god hälsa. Flera olika faktorer finns som kan försvåra utövandet av fysisk aktivitet. Arbetsplatsen ses ofta som en bra arena för fysisk aktivitet och träning på arbetstid implementeras ofta av arbetsgivare i syfte att förbättra de anställdas hälsa och minska kostnader relaterade till sjukdom. Dock är forskningsresultaten inom området inkonklusiva. Metod: Kvantitativ enkätstudie, enkäten IPAQ. Syfte: Denna uppsats undersöker vilka faktorer som påverkar utnyttjandet av träning på arbetstid, sjuksköterskors och undersköterskors fysiska aktivitetsnivå och hur den fysiska aktivitetsnivån på arbetet påverkar aktivitetsnivån på fritiden. Resultat: Resultatet visar ej statistiskt signifikanta samband mellan ålder, tjänstgöringsgrad, antalet arbetade år på avdelningen och den fysiska aktivitetsnivån på arbetet och på fritiden mot att utnyttja träning på arbetstid. Deltagarna i denna studie är en högaktiv grupp som främst utmärker sig genom en hög aktivitetsnivå på fritiden. Den faktor som deltagarna främst tyckte påverkade utnyttjande av träning på arbetstid var arbetsbördan. Majoriteten utnyttjade inte träning på arbetstid. Diskussion: Utifrån att majoriteten ej utnyttjar träning på arbetstid och att forskningsresultaten är inkonklusiva är det inte självklart att träning på arbetsplatsen ger de resultat som arbetsgivare önskar. / Abstract: Background: Physical activity is an important factor to maintain and restore good health. There is several different factors that may aggravate the utilization of physcal activity. The workplace is often seen as a good arena for physical activity and training at work is often implemented in purpose to improve health and reduce costs related to sickness. The scientific evidence is however inconclusive in the area. Method: Quantitave research using the questionnaire IPAQ. Aim: This study examines wich factors infuence the utilization of training at work, nurses and assistant nurses physical activity and how the physical activity at work influence leisure physical activity. Result: The result show no statistical significant correlation between age, employment level, amount of worked years and physical activity level at work contra utilization of training at work. The participants in this study is a highly active group that distinguish themselv with high leisure time physical activity. The most influencing factor toward the utilization of training at work is the workload. The majority did not utilize training at work. Discussion: Regarding that the majority did not utilize training at work and that the the scientific evidence is inconclusive in the area it is not obvious that training at work give the result that the employer anticipates.