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A Internet veio para ficar nas universidades e bibliotecas. É objetivo desta tese de doutorado adrentar-se extensivamente nesse aspecto. Em duas vertentes, procura-se perscrutar o ambiente acadêmico paulista (UNESP, UNICAMP e USP) quanto às mudanças geradas pelo uso da Internet e, conseqüentemente, influindo em novos comportamentos e desempenhos de bibliotecários e docentes/pesquisadores e, ainda, identificar tipos de recursos utilizados na prática bibliotecária agora com o emprego de tecnologias emergentes. De outro lado, com interesse didático, busca-se reconstruir conhecimentos para cobrir matéria faltante a estudantes e iniciados no assunto, contemplando tópicos como Internet, Universidade/Serviços e Informação, Sociedade da Informação e Impactos. Como disciplinamento da matéria, o trabalho foi dividido em três grandes partes: Parte I – Plano metodológico de pesquisa, para visualização sintética dos estudos. Parte II – Sistematizações e referencial teórico, para fundamentação dos estudos e preparo de matéria para ensino e divulgação. Parte III – Pesquisa exploratória com descrição dos resultados do estudo de campo e determinação de indicadores de pesquisa, úteis como pressupostos para novas pesquisas. Finaliza-se com a validação da análise da pesquisa exploratória por meio de um estudo final, em que focaliza uma biblioteca universitária modelar, já inserida em ambiente digital: o Centro de Informação e Referência da Faculdade de Saúde Pública da USP. Quanto à caracterização da pesquisa, trata-se de estudo exploratório realizado, no período de 1999 a 2001, utilizando dois questionários estruturados, distribuídos por correio eletrônico, sendo um para 71 bibliotecas selecionadas das universidades oficiais paulistas e outro para 193 docentes/pesquisadores das mesmas universidades. Das bibliotecas obtiveram-se 23 respostas válidas ou 32,4%, enquanto dos docentes obteve-se o retorno de 42 respostas voluntárias ou 21,8%. Complementa-se a pesquisa com o estudo in loco de uma biblioteca modelar validando os resultados obtidos no estudo exploratório. Os resultados sinalizados nas considerações finais apontam o amplo uso da Internet pelos sujeitos avaliados, com destaque para os recursos de correio eletrônico e www. Nas bibliotecas, praticamente todos os setores/atividades fazem uso de algum recurso especifico da Internet, da mesma forma entre os docentes. Observa-se que o inicio do uso da Internet deu-se na década de 90. Com o advento da Internet surgem produtos e serviços adaptados ao ambiente digital (boletim bibliográfico e sumário de periódicos), e novos (biblioteca virtual, atendimento de usuários remotos e Intranet) verificados na Biblioteca da Faculdade de Saúde Pública da USP. Já, com os docentes, a finalidade de uso da Internet recai na troca de correspondência. O estudo analisa a questão dos equipamentos de informática (hardware e software) e os controles de uso e acessos adotados sobre os usuários pelas bibliotecas. Avalia-se o tipo de dificuldade e os benefícios do uso da Internet. Da relação do docente com a biblioteca, não se pode afirmar se a Internet afeta a freqüência, mas constata-se que a mesma se dá entre diária a 2 ou três vezes por semana (42,8%). Do estudo particularizado detectam-se os apoios e serviços oferecidos aos usuários (incluindo os remotos), com ênfase a programas de orientação e treinamento de usuários. Enfim, para os informantes consultados (bibliotecas e docentes) mudanças efetivamente ocorrem em relação aos serviços de informação em bibliotecas universitárias, exigindo revisão dos processos operacionais e necessidades de contínua formação de agentes e usuários de informação. Incluem-se considerações finais, recomendações e mensagem pessoal. / Internet came to stay at universities and libraries. The major objective of this dissertation elaborated to obtain the PhD Degree in Communications Sciences is to study this subject. The focus of this research is on the analysis of the academic environment to scrutinize the changes caused by the Internet use -- and its consequences which affected performance and generated new behavior among the faculty, researchers and librarians -- and to identify several types of resources used in the library routine, made available through the advent of cutting-edge-technologies. On the other hand, with a didactic interest, the researcher aims at building a knowledge body to cover missing aspects of this subject available to students and beginners of this field , including topics such as Internet, university , services and information, the Information Society and its impacts on the academic environment. The research is organized in three parts: Part I – Research Methodological Plan elaborated to give an overview of the study . Part II – Systematization and Theoretical Reference to give the fundamentals of the study and to prepare the subject for teaching practices and promotion. Part III – Exploratory Research with a description of the results obtained in the field study and determination of tools that may be useful for future researches. The conclusion validates the analysis of the exploratory research focused on an ideal university library which is already inserted in the digital environment: the School of Public Health Information Center of the University of São Paulo. In relation to the characterization of this research, it is an exploratory study carried out from 1999 to 2001. It used two structured questionnaires distributed via e-mail : the first one was sent to 71 selected official university libraries and the second was sent to 193 researchers and faculty members of the same universities. Concerning the libraries , 23 valid responses were obtained ( 32.4%) and 42 faculty members provided their feedbacks (21.8%). The research was complete through the “on site" study of a model library done to validate the results obtained in the exploratory study. The results show a wide use of internet , especially e-mail correspondence and the resources offered by Universal Research Locators (www).All library sections and academic activities use some Internet resource. It is remarkable to observe that Internet use started in the 1990’s .With the advent of Internet, several products were adapted to the digital environment (Bibliographic Bulletins, Periodicals Contents) and new services were created (Virtual Libraries, remote patron assistance , Intranet resources) identified in the library of the School of Public Health (USP). Regarding the faculty, Internet was used mainly to exchange e-mails. The study considers hardware and software conditions and the use control strategies implemented for library users. Types of difficulties and benefits of Internet use is assessed. Considering the relationship Faculty-Library, the study concluded that it is not possible to state that Internet affects library use, but it registered two professors visits per week on average ( 42.8%).The study revealed emphasis on training and orientation programs and on library services offered to patrons – for both in person and remote users – faculty members and libraries at large.

Digital nudging is a relatively new phenomenon that is increasingly mentioned and demanded in human-computer interaction. The concept originates from behavioral economics and aims to help individuals make better decisions that are beneficial to the individual as well as the society, by making subtle changes to the environment in which the decision is made. Nudging implies to pushing people in the right direction and affecting them in different types of decision making. Digital nudging aims at applying the user interface design element to guide people's decisions in digital environments. This thesis presents a study of digital nudging in the form of the six design principles in the user interface of e-commerce sites through the method cognitive walkthrough. It is based on theories of mainly digital nudging but also persuasive design and user experience with connections to psychological aspects. The conclusion of the study has shown that principles in digital nudging exists in e-stores interfaces. The study aims to develop frameworks for an alternative way of implementing digital nudging and to contribute to more knowledge in the field. / Digital nudging är ett relativt nytt fenomen som blir allt mer omtalat och efterfrågat inom människa-datorinteraktion. Begreppet har sitt ursprung från beteendeekonomi och syftar till att få individer att ta bättre beslut som är gynnsamma för den enskilda individen såväl som samhället, genom att göra subtila ändringar i den miljön där beslutet fattas. Nudging innebär att knuffa individer i rätt riktning och att på så sätt påverka individer i olika beslutsfattanden. Digital nudging avser tillämpning av designelement i användargränssnittet för att påverka människors beslutsfattande i digitala miljöer. Studien presenterar en undersökning av de sex designprinciperna inom digital nudging och hur de påträffas i e-butikers användargränssnitt genom metoden kognitiv genomgång. Undersökningen grundar sig på teorier om digital nudging och relaterad forskning som övertygande design och användarupplevelse med kopplingar till psykologiska aspekter. Slutsatsen av studien har visat att designprinciper inom digital nudging förekommer i e-butikers gränssnitt. Studien syftar till att ta fram ramverk för ett alternativt sätt att implementera digital nudging och för att bidra till mer kunskap inom området.

A Internet veio para ficar nas universidades e bibliotecas. É objetivo desta tese de doutorado adrentar-se extensivamente nesse aspecto. Em duas vertentes, procura-se perscrutar o ambiente acadêmico paulista (UNESP, UNICAMP e USP) quanto às mudanças geradas pelo uso da Internet e, conseqüentemente, influindo em novos comportamentos e desempenhos de bibliotecários e docentes/pesquisadores e, ainda, identificar tipos de recursos utilizados na prática bibliotecária agora com o emprego de tecnologias emergentes. De outro lado, com interesse didático, busca-se reconstruir conhecimentos para cobrir matéria faltante a estudantes e iniciados no assunto, contemplando tópicos como Internet, Universidade/Serviços e Informação, Sociedade da Informação e Impactos. Como disciplinamento da matéria, o trabalho foi dividido em três grandes partes: Parte I – Plano metodológico de pesquisa, para visualização sintética dos estudos. Parte II – Sistematizações e referencial teórico, para fundamentação dos estudos e preparo de matéria para ensino e divulgação. Parte III – Pesquisa exploratória com descrição dos resultados do estudo de campo e determinação de indicadores de pesquisa, úteis como pressupostos para novas pesquisas. Finaliza-se com a validação da análise da pesquisa exploratória por meio de um estudo final, em que focaliza uma biblioteca universitária modelar, já inserida em ambiente digital: o Centro de Informação e Referência da Faculdade de Saúde Pública da USP. Quanto à caracterização da pesquisa, trata-se de estudo exploratório realizado, no período de 1999 a 2001, utilizando dois questionários estruturados, distribuídos por correio eletrônico, sendo um para 71 bibliotecas selecionadas das universidades oficiais paulistas e outro para 193 docentes/pesquisadores das mesmas universidades. Das bibliotecas obtiveram-se 23 respostas válidas ou 32,4%, enquanto dos docentes obteve-se o retorno de 42 respostas voluntárias ou 21,8%. Complementa-se a pesquisa com o estudo in loco de uma biblioteca modelar validando os resultados obtidos no estudo exploratório. Os resultados sinalizados nas considerações finais apontam o amplo uso da Internet pelos sujeitos avaliados, com destaque para os recursos de correio eletrônico e www. Nas bibliotecas, praticamente todos os setores/atividades fazem uso de algum recurso especifico da Internet, da mesma forma entre os docentes. Observa-se que o inicio do uso da Internet deu-se na década de 90. Com o advento da Internet surgem produtos e serviços adaptados ao ambiente digital (boletim bibliográfico e sumário de periódicos), e novos (biblioteca virtual, atendimento de usuários remotos e Intranet) verificados na Biblioteca da Faculdade de Saúde Pública da USP. Já, com os docentes, a finalidade de uso da Internet recai na troca de correspondência. O estudo analisa a questão dos equipamentos de informática (hardware e software) e os controles de uso e acessos adotados sobre os usuários pelas bibliotecas. Avalia-se o tipo de dificuldade e os benefícios do uso da Internet. Da relação do docente com a biblioteca, não se pode afirmar se a Internet afeta a freqüência, mas constata-se que a mesma se dá entre diária a 2 ou três vezes por semana (42,8%). Do estudo particularizado detectam-se os apoios e serviços oferecidos aos usuários (incluindo os remotos), com ênfase a programas de orientação e treinamento de usuários. Enfim, para os informantes consultados (bibliotecas e docentes) mudanças efetivamente ocorrem em relação aos serviços de informação em bibliotecas universitárias, exigindo revisão dos processos operacionais e necessidades de contínua formação de agentes e usuários de informação. Incluem-se considerações finais, recomendações e mensagem pessoal. / Internet came to stay at universities and libraries. The major objective of this dissertation elaborated to obtain the PhD Degree in Communications Sciences is to study this subject. The focus of this research is on the analysis of the academic environment to scrutinize the changes caused by the Internet use -- and its consequences which affected performance and generated new behavior among the faculty, researchers and librarians -- and to identify several types of resources used in the library routine, made available through the advent of cutting-edge-technologies. On the other hand, with a didactic interest, the researcher aims at building a knowledge body to cover missing aspects of this subject available to students and beginners of this field , including topics such as Internet, university , services and information, the Information Society and its impacts on the academic environment. The research is organized in three parts: Part I – Research Methodological Plan elaborated to give an overview of the study . Part II – Systematization and Theoretical Reference to give the fundamentals of the study and to prepare the subject for teaching practices and promotion. Part III – Exploratory Research with a description of the results obtained in the field study and determination of tools that may be useful for future researches. The conclusion validates the analysis of the exploratory research focused on an ideal university library which is already inserted in the digital environment: the School of Public Health Information Center of the University of São Paulo. In relation to the characterization of this research, it is an exploratory study carried out from 1999 to 2001. It used two structured questionnaires distributed via e-mail : the first one was sent to 71 selected official university libraries and the second was sent to 193 researchers and faculty members of the same universities. Concerning the libraries , 23 valid responses were obtained ( 32.4%) and 42 faculty members provided their feedbacks (21.8%). The research was complete through the “on site” study of a model library done to validate the results obtained in the exploratory study. The results show a wide use of internet , especially e-mail correspondence and the resources offered by Universal Research Locators (www).All library sections and academic activities use some Internet resource. It is remarkable to observe that Internet use started in the 1990’s .With the advent of Internet, several products were adapted to the digital environment (Bibliographic Bulletins, Periodicals Contents) and new services were created (Virtual Libraries, remote patron assistance , Intranet resources) identified in the library of the School of Public Health (USP). Regarding the faculty, Internet was used mainly to exchange e-mails. The study considers hardware and software conditions and the use control strategies implemented for library users. Types of difficulties and benefits of Internet use is assessed. Considering the relationship Faculty-Library, the study concluded that it is not possible to state that Internet affects library use, but it registered two professors visits per week on average ( 42.8%).The study revealed emphasis on training and orientation programs and on library services offered to patrons – for both in person and remote users – faculty members and libraries at large.

Cette thèse doctorale porte sur l’apprentissage du raisonnement clinique infirmier (RCI) par une stratégie éducative numérique qui s’appuie sur la notion de la concordance de scripts. Elle repose sur un devis de recherche multiméthode visant le développement, la mise à l’essai et l’évaluation de la stratégie éducative auprès d’étudiants au premier cycle de formation universitaire en sciences infirmières à l’Université de Montréal. La thèse, qui comporte cinq chapitres, est rédigée selon le mode de présentation par articles. L’étude a été orientée par un cadre de référence incluant la théorie des scripts relevant des sciences cognitives de l’apprentissage et l’approche pédagogique de compagnonnage cognitif. Un devis de recherche multiméthode intégrant un devis de recherche-développement, une étude descriptive qualitative et une étude de cas multiples a été privilégié. Des experts collaborateurs (n = 5), des experts-panélistes (n = 12) et des étudiants (n = 45) ont participé à l’étude. Les résultats montrent que l’approche de recherche-développement a contribué à bonifier l’élaboration de la stratégie éducative numérique basée sur la concordance de scripts (SENBCS) et à assurer sa validation. Globalement, les étudiants ont apprécié la SENBCS, notamment la rétroaction variée et formative d’experts et l’opportunité d’apprendre la priorisation des hypothèses infirmières. L’intégration d’un devis descriptif a soutenu l’identification des stratégies d’apprentissage chez les étudiants lors de l’utilisation de la SENBCS. Les résultats montrent que les étudiants ont sollicité certaines stratégies d’apprentissage cognitives de traitement et d’exécution des données ainsi que des stratégies métacognitives d’autorégulation. Les résultats de l’étude de cas multiples montrent que les étudiants mettent en évidence certains processus cognitifs du RCI, à l’aide des vignettes du test de concordance de scripts (TCS) et de la pensée à voix haute, notamment : la représentation précoce d’une situation clinique, la transformation sémantique des données et la confrontation d’hypothèses. La SENBCS améliore la visibilité des savoirs d’experts, lesquels sont absents dans une classe traditionnelle ou même en stage clinique. Cela constitue une avancée certaine que de considérer l’apport des stratégies éducatives numériques dans les programmes de formation universitaire en sciences infirmières ou dans d’autres programmes pour soutenir le développement du raisonnement clinique. L’étude a permis de mettre à profit une riche documentation scientifique entourant l’élaboration de la SENBCS. Les résultats informent au regard de son utilisation efficiente afin qu’elle soit complémentaire à d’autres stratégies éducatives pour soutenir plus globalement la complexité de l’apprentissage du RCI. Des retombées pour les cinq domaines de la pratique infirmière sont générées par cette étude, elles offrent certaines pistes qui pourraient favoriser l’apprentissage du RCI. L’une d’elles vise à favoriser l’articulation des connaissances et de solliciter fréquemment des microjugements pour confronter et différencier des hypothèses relevant de l’incertitude de la pratique clinique, sous-entendant des apprentissages par couches successives. / This doctoral thesis focuses on learning clinical reasoning in nursing using a digital educational strategy based on the notion of script concordance. The thesis is based on a multi-method research design aimed at developing, testing and evaluating an educational strategy for undergraduate students in nursing at the University of Montreal. The thesis, which has five chapters, is written according to the mode of presentation by journal articles. This study was guided by a framework based on script theory, from cognitive science, and the pedagogical approach of cognitive companionship. A multi-method research design integrating a research-development approach, a descriptive qualitative study and a multiple case study was used. Collaborative experts (n=5), expert panellists (n=12) and students (n=45) participated in the study. The results show that the research-development approach enriched the development of a digital education strategy based on script concordance (DESBCS) while ensuring its validation. Overall, students appreciated the DESBCS, especially the varied and formative feedback received from experts while learning how to prioritize nursing hypotheses. A descriptive qualitative study design facilitated the identification of student learning strategies. Results demonstrate that when using a DESBCS, students used certain cognitive apprenticeship strategies for data processing and execution as well as for metacognitive self-monitoring. The results from the multiple case study show that students practised certain cognitive processes of clinical reasoning in nursing, using the vignettes from the script concordance test (SCT) and a think aloud approach, in particular: the early representation of a clinical situation, the semantic transformation of data and the confrontation of hypotheses. The DESBCS improves the visibility of expert knowledge usually absent in a traditional class or even in clinical training. It is a definite advancement to consider the contribution of digital educational strategies in university nursing education programs, or in other programs, to support the development of clinical reasoning. This study highlights the use of a wealth of scientific documentation surrounding the development of DESBCS. Study results inform instructors about effective DESBSC use to make it complementary to other educational strategies by supporting the complexities of learning clinical reasoning in nursing. Implications for the five domains of nursing practice emerge from this study and offer avenues to promote learning and development of clinical reasoning in nursing. One of these aims to promote knowledge articulation and the frequent solicitation of microjudgments to confront and differentiate hypotheses that arise from the uncertainty of clinical practice, implying learning in successive layers.

Digital environmental simulations can be performed with different techniques and the most common technologies are virtual reality, augmented reality and mixed reality. Digital environmental simulations have proven to be effective in practicing surgery, industrial activities and for military exercises. Previous studies have shown that technology habits are a factor that affects whether digital environmental simulations can be used effectively. Thus, the purpose of the study was to investigate how users can be introduced to digital environmental simulations. To achieve the purpose, the following question was needed: How can a digital prototype be designed to introduce users to digital environmental simulations based on user needs? The study was based on design science as a research strategy, which meant that the study was carried out in three phases: development of requirements, development and evaluation of digital prototype. The production of requirements was made through a qualitative data collection in the form of semi-structured interviews. The interview questions were developed using a theoretical framework on digital competence. The interviews resulted in a requirement specification containing 15 user stories that were prioritized.Based onthe requirement specification, a digital prototype was developed in thedevelopment environment Unity. The evaluation of the digital prototype wascarried out in two stages, where the first was to evaluate internally and thesecond step was to evaluate externally. The external evaluation was conductedwith respondents who carried out a use test of the digital prototype thatresulted in proposals for further development. But it also resulted in usershaving increased knowledge and ability to see opportunities with digitalenvironmental simulations. The conclusion is that users can be introduced to digitalenvironmental simulations through a digital prototype designed based on userneeds. / Digitala miljösimuleringar kan utföras med olika tekniker och de vanligaste teknikerna är virtual reality, augmented reality och mixed reality. Digitala miljösimuleringar har visat sig vara effektiva för att öva på kirurgi, industrimoment samt för militärövningar. Tidigare studier har visat att teknikvana är en faktor som påverkar om digitala miljösimuleringar kan användas effektivt. Således var syftet med studien att undersöka hur användare kan introduceras till digitala miljösimuleringar. För att uppnå syftet behövdes följande frågeställning besvaras: Hur kan en digital prototyp utformas för att introducera användare till digitala miljösimuleringar baserat på användares behov? Studien har utgått från design science som forskningsstrategi, vilket medförde att studien har utförts i tre faser: framtagning av krav, utveckling och utvärdering av digital prototyp. Framtagning av krav skedde genom en kvalitativ datainsamling i form av semistrukturerade intervjuer. Intervjufrågorna togs fram med hjälp av ett teoretiskt ramverk om digital kompetens. Intervjuerna resulterade i en kravspecifikation innehållande 15 användarberättelser som prioriterades.   Utifrån kravspecifikationen utvecklades en digital prototyp i utvecklingsmiljön Unity. Utvärderingen av den digitala prototypen genomfördes i två steg, där det första var att utvärdera internt och det andra steget var att utvärdera externt. Den externa utvärderingen genomfördes med respondenter som utförde ett användningstest av den digitala prototypen som resulterade i förslag till vidareutvecklingMen det resulterade även i att användare fick ökadkunskap och förmåga att se möjligheter med digitala miljösimuleringar.Slutsatsen är att användare kan introduceras till digitala miljösimuleringargenom en digital prototyp som utformats baserat på användares behov.

The thesis will discuss the Systems Engineering phase of an original Conceptual Design Engineering Methodology for Aerospace Engineering-Vehicle Synthesis. This iterative phase is shown to benefit from digitization of Integrated Product&Process Design (IPPD) activities, through the application of Product Lifecycle Management (PLM) technologies. Requirements analysis through the use of Quality Function Deployment (QFD) and 7 MaP tools is explored as an illustration. A "Requirements Data Manager" (RDM) is used to show the ability to reduce the time and cost to design for both new and legacy/derivative designs. Here the COTS tool Teamcenter Systems Engineering (TCSE) is used as the RDM. The utility of the new methodology is explored through consideration of a legacy RFP based vehicle design proposal and associated aerospace engineering. The 2001 American Helicopter Society (AHS) 18th Student Design Competition RFP is considered as a starting point for the Systems Engineering phase. A Conceptual Design Engineering activity was conducted in 2000/2001 by Graduate students (including the author) in Rotorcraft Engineering at the Daniel Guggenheim School of Aerospace Engineering at the Georgia Institute of Technology, Atlanta GA. This resulted in the "Kingfisher" vehicle design, an advanced search and rescue rotorcraft capable of performing the "Perfect Storm" mission, from the movie of the same name. The associated requirements, architectures, and work breakdown structure data sets for the Kingfisher are used to relate the capabilities of the proposed Integrated Digital Environment (IDE). The IDE is discussed as a repository for legacy knowledge capture, management, and design template creation. A primary thesis theme is to promote the automation of the up-front conceptual definition of complex systems, specifically aerospace vehicles, while anticipating downstream preliminary and full spectrum lifecycle design activities. The thesis forms a basis for additional discussions of PLM tool integration across the engineering, manufacturing, MRO and EOL lifecycle phases to support business management processes.