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Análise do relacionamento da Casa das Copiadoras com seus clientes em projetos de solução para reprodução de imagemSilva, Ednilson Pissolato da January 2006 (has links)
Atualmente uma empresa não pode contar simplesmente com um bom produto ou serviço, pois a grande concorrência existente no mercado possui bons produtos e bons serviços, todos relativamente equivalentes em tecnologia e preço. Este fato possibilita aos consumidores mudarem de fornecedor pela simples questão de preço, não se opondo em desfazer um relacionamento a qualquer momento, ou manter fidelidade com uma determinada marca ou serviço. Desta forma a conquista de novos clientes poderia ser uma boa opção, se não fosse o alto custo que uma empresa precisa empregar para estas novas conquistas. O cenário atual leva as empresas a focarem suas estratégias na retenção de clientes para poderem obter lucro em suas operações comerciais. O fato é que a retenção de clientes torna-se mais importante que a atração de novos clientes. O Marketing de Relacionamento surge desta nova visão que passa a olhar muito mais para a satisfação das necessidades e desejos dos clientes e não somente a trabalhar com a preocupação da venda de algum produto. Este trabalho tem como finalidade analisar o relacionamento da empresa Casa das Copiadoras com seus clientes, para que através deste estudo possa-se perceber a existência, ou não, de um relacionamento consistente entre as partes e os motivos que levam a sustentação deste relacionamento. Para alcançar os objetivos esperados optou-se por uma abordagem qualitativa que tem como característica principal prover a compreensão do problema em questão com maior precisão, identificar cursos relevantes de ação e obter dados adicionais para que se possa desenvolver uma abordagem definitiva da situação-problema. / Nowadays a company can not only count with a good product or service, for competition existing in the market holds good products and good services, all equivalent in technology and price. This fact makes possible to consumers change from suppliers because of prices not opposing themselves to break connections any moment or maintain fidelity with some mark or service. This way conquer new clients could be a good option if it wouldn’t be the high cost that company needs to invest to this new conquests. The present scenery leads companies to focus their strategies to retain clients and obtain profit in their commercial operations. Retain clients is more important than attract new ones. This is a fact. Relation marketing emerges from this new vision that sticks to client’s satisfactions and necessities and desires and not only works the preoccupation to sell some products. This work wants to analyze the relation between Casa das Copiadoras company and its clients for through this study could understand the existence, or not, of a consistent relation between both parts and the reasons that leads to this relation. To reach the wanted objectives a qualitative approach was chosen. Its principal characteristic is to provide the comprehension of the problem identify important directions of actions and get additional data to develop a definitive boarding of the situation problem.
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Svoboda v práci / Freedom at workDlouhá, Karolína January 2017 (has links)
This Master´s Thesis is concerned with freedom at work. The aim of this thesis, is describe, analyse and evaluate the concept "Freedom at work" in three particular companies. The thesis is divided into two parts, theoretical and practical. The theoretical part defines the theoretical basis, principles and methods related to this area. Data are largely based on the academic literature. The practical part represents best practices of liberal companies abroad. In this part selected companies Etnetera a.s., IReSoft, s.r.o. and Country Life, s.r.o. are presented. There is also analysis of democratic principles in these companies, survey, survey evaluation and formulation of recommendations. To achieve the goals of this work are used these methods: comparison of theory with practice, interviews with the members of the personnel department and the director, interviews with employees of liberal companies, analysis of internal documents and questionnaires. The acquisition of this work is a formulation of recommendations that emerged from the comments and suggestions of employees in the questionnaire survey.
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Prendre en compte la singularité des acteurs en management, une source d'efficience pour les organisations : cas de recherches-interventions en établissements et services médico-sociaux / Take into account the particularities of the actors, in management, a source of efficiency for organizations : case of researches - interventions in establishments and medical and social servicesGuillaume, Annelyse 29 June 2015 (has links)
Les organisations sont aujourd’hui confrontées à des exigences croissantes en matière de performance et de qualité. Leur survie dépend de leur faculté d’adaptation permanente à un environnement changeant et de leur capacité à développer leur efficience pour rester concurrentielles. Cette évolution laisse de moins en moins de place à l’improvisation et à « l’à peu près » et incite à plus de professionnalisme pour plus d’efficience.Pour réussir ce challenge, elles disposent d’une « ressource » essentielle, le potentiel humain. La très grande majorité des auteurs s’accorde pour reconnaître l’importance des acteurs, de leur talent et de leur créativité dans la performance des organisations. On constate cependant que, même si, progressivement, l’individu et ses besoins d’individuation et de réalisation personnelle sont de mieux en mieux reconnus et pris en compte dans la société, peu d’entreprises les considèrent comme un levier essentiel de leur efficience.Les organisations entretiennent, en effet, avec leurs ressources humaines, des rapports complexes, à géométrie variable, qui influencent leurs modes de management.Dès lors, l’objet de notre recherche vise à définir les modalités de management les plus favorables à l’instauration d’une coopération efficace des acteurs, considérés dans leur singularité, pour une démarche de changement organisationnel efficiente.Pour ce faire, nous étudions :– les systèmes d’interactions managériales ;– la place laissée dans ces systèmes aux acteurs dans leur singularité ;– l’impact de la prise en compte de la singularité des acteurs sur l’efficience de l’organisation, notamment en phase de changement organisationnel. / Nowadays, companies have to face greater expectations in terms of performance and quality. Their survival depends on their ability to constantly adapt to a changing environment and increase their efficiency in order to remain competitive. With such a change, improvisation and approximation are less welcome and professionalism is the key that will lead to greater effectiveness.To meet the challenge, they can rely on the crucial asset that is their human potential. Most authors agree on the fact that the actors with their skills and creativity are essential to the success of a company. Yet, even though society seems to be getting better at taking people’s needs of individualisation and personal fulfilment into account, very few companies see these needs as an essential lever to their efficiency.To various degrees, companies tend to have complex relationships with their human resources which end up having an impact on their management methods.From then on, our research will focus on defining the most suitable management methods that will help establish an effective cooperation with the individualized actors, and lead to a different and more efficient organization.And doing so, we will look at:- the different systems we find in terms of management interaction;- the importance given to the actors in their individuality in such systems;- the impact that taking the actors’ singularity into account can have on the company’s; efficiency, especially during the transitional phase of the reorganization.
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Učitel a možnosti rozvoje žákovy seberealizace ve výchovně vzdělávacím procesu / Teacher and opportunities to advance pupil's self-fulfillment in educational processSmetanová, Zuzana January 2012 (has links)
Text of thesis is focused on the development potential of students self-realization, using humanistic principles in the educational process. The work includes theoretical background of the issue, psychodidactic processed material, allowing the application of humanistic considerations in teaching process, and empirical research, verifying the real efficacy of theoretical knowledge and psychodidaktic processed material. In the introductory part, the theoretical concepts of self-actualization and humanistic psychology are defined, and also relationship between these concepts and explanations of the significance of these concepts in the educational process to support the holistic development of pupils and to help the student to use their capabilities and dispositions in life. Furthermore, in this part of the work, the possibility of transformation of elements of humanistic psychology, supporting the development of self-fulfillment in teaching, are discussed from a theoretical point of view. Individual chapters deal with the theoretical knowledge on the development of personality, philosophical conception of man in history, the emergence of humanistic psychology on the basis of philosophical orientations, context humanistic psychology and self-fulfillment and justification and utilization possibilities...
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Prodej podniku jako způsob výkonu rozhodnutí (exekuce ) na peněžité plnění / The sale of an enterprise as the mode of enforcement (execution) of monetary judgmentKupka, Miroslav January 2014 (has links)
This essay was drafted on the topic of "The sale of an enterprise as the mode of enforcement (execution) of monetary judgment". The topic of this essay was chosen by me as I have been working with the execution law and, furthermore, this is very the dynamically expanded legal area in the frame of the civil procedural law. The enforcement (execution) is the legal area which is been experiencing by permanent changes, which main aims are both more effective enforcement of the pecuniary fulfilment on one side and the protection and minimisation of enforcement in reasonable and indispensable cases on the second side. The aim of this essay is to introduce this legal area of the sale of an enterprise as the mode of enforcement (execution) arranged by the judges during enforcement and executions arranged by the executors. Furthermore, I try to compare the current legal status of the enforcement by the sale of an enterprise to the current legal status of enforcement by the sale of a real estate property and also to compare the current legal status of the enforcement by the sale of the enterprise to the legal status effective before the amending the current legal status effective from 1st January 2013. This essay is segmented into the three individual parts. The first part is an introduction of the essay....
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Arbetet som livsstil : En kvalitativ studie om projektanställda i mediebranschenCharléz, Nora January 2009 (has links)
<p>Projektanställningen är en av de atypiska anställningsformer som faller under begreppet tidsbegränsade anställningar och anses vara den mest gynnade gruppen inom samlingsnamnet. Genom en kvalitativ intervjustudie baserad på 8 djupintervjuer ämnar uppsatsen ge en ökad bild av intervjupersonernas upplevelser av hur arbetslivets sfär och den privata sfären kombineras och inverkar på varandra. Analysen utgår från en teoretisk referensram bestående av sociologerna Sennett, Giddens, Castells, Beck, Berger & Luckmann samt Bauman. Resultaten tyder på att arbetslivet har en starkt identitetsskapande effekt och att anknytningen till arbetet, de sociala relationerna i individernas kontaktnät, upplevs som starka. I studien framkommer att intervjupersonerna som under lång tid arbetat som projektanställda inom mediebranschen upplever arbetet som givande, intressant och möjlighetsskapande. Dessutom identifieras en upplevd trygghet i de kontaktnät som intervjupersonerna skapat i arbetslivet, vilka prioriteras framför relationer i den privata sfären. Kontaktnäten har en arbetsgenererande funktion som kräver stort engagemang och ett ständigt underhåll för att bibehållas. För intervjupersonerna går den rörliga anställningsformen hand i hand med en ambulerande och flexibel livsstil och arbetets och den privata sfärens ramar visar sig bli allt otydligare liksom föreställningen om var gränserna mellan sfärerna går.</p> / <p>Project work is one of the atypical contracts that fall under the concept of temporary jobs and is considered the most privileged group in the name of the collection. Through a qualitative interview study with 8 project employees the paper will provide a better picture of the interview subject’s experiences of how <em>working life</em> and <em>private sphere</em> are combined and affect each other. The analysis is grounded in a theoretical framework based on the theories of the sociologists Sennett, Giddens, Castells, Berger & Luckmann, Beck and Bauman. The results suggest that the labour is strongly related to the interviewees’ conception of their identity, the attachment to the work and social relations that are related to the workplace is perceived as strong. The project employees consider their work as being rewarding, interesting and creative in the way that it creates opportunities, which are an explanation to why the interviewees have chosen to work as project employees for a long period of time. It’s also identified that the interviewees’ network of business contacts provides a form of security and feeling of safety. The networks have a work-generating function, which requires a great deal of commitment and a constant continuation to be maintained. For the interviewees the variable form of employment goes hand in hand with an ambulant and flexible lifestyle and the boundaries between the work life and the private spheres is becoming more diffuse.</p>
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Den potentiella människan : En undersökning av teorier om självförverkligande / The Potential Human : A Study of Theories of Self-realizationNilsson, Staffan January 2005 (has links)
<p>“What characterizes an acceptable theory of self-realization?” The thrust of the present dissertation is towards seeking an answer to this central problem, which stems from the fundamental human experience that life involves change, and that in a modern society such change is often expected to be towards a realization of potentials and the good life for the individual. </p><p>The dissertation has a three-fold purpose. The first is to clarify the content of five modern theories of self-realization from three academic fields. The theories are those of the psychologist Abraham H. Maslow, the philosophers Charles Taylor and Alan Gewirth, and the theologians Reinhold Niebuhr and Bernard Lonergan. These are methodologically studied by the help of seven analytical questions. The second purpose is to perform a lengthwise comparatative analysis of the five theories, the results of which lead to the third; namely to critically discuss several elements of the reality of human life which have proven to be missing or supressed in much of the material.</p><p>The theoretical framework for the dissertation runs along two axes: one concerns what is developed as a distinction between internalism and relationalism, and the other is to cast a critical light on the lack of attention paid by the the theories of self-realization to experiences which run counter to optimistic ideas of individual development, such as death, loss and dependence. </p><p>The dissertation concludes with an outline for a constructive position based on the necessity of a theory’s closeness to experience, and on the need for reconcilitation of what may seem to be unabridgeble in human life. A theory of self-realization must do more than formulate positive conditions for change. It must also take into consideration conditions that are not directly related to, and sometimes even run contrary to, realization of the self.</p>
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Den potentiella människan : En undersökning av teorier om självförverkligande / The Potential Human : A Study of Theories of Self-realizationNilsson, Staffan January 2005 (has links)
“What characterizes an acceptable theory of self-realization?” The thrust of the present dissertation is towards seeking an answer to this central problem, which stems from the fundamental human experience that life involves change, and that in a modern society such change is often expected to be towards a realization of potentials and the good life for the individual. The dissertation has a three-fold purpose. The first is to clarify the content of five modern theories of self-realization from three academic fields. The theories are those of the psychologist Abraham H. Maslow, the philosophers Charles Taylor and Alan Gewirth, and the theologians Reinhold Niebuhr and Bernard Lonergan. These are methodologically studied by the help of seven analytical questions. The second purpose is to perform a lengthwise comparatative analysis of the five theories, the results of which lead to the third; namely to critically discuss several elements of the reality of human life which have proven to be missing or supressed in much of the material. The theoretical framework for the dissertation runs along two axes: one concerns what is developed as a distinction between internalism and relationalism, and the other is to cast a critical light on the lack of attention paid by the the theories of self-realization to experiences which run counter to optimistic ideas of individual development, such as death, loss and dependence. The dissertation concludes with an outline for a constructive position based on the necessity of a theory’s closeness to experience, and on the need for reconcilitation of what may seem to be unabridgeble in human life. A theory of self-realization must do more than formulate positive conditions for change. It must also take into consideration conditions that are not directly related to, and sometimes even run contrary to, realization of the self.
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Arbetet som livsstil : En kvalitativ studie om projektanställda i mediebranschenCharléz, Nora January 2009 (has links)
Projektanställningen är en av de atypiska anställningsformer som faller under begreppet tidsbegränsade anställningar och anses vara den mest gynnade gruppen inom samlingsnamnet. Genom en kvalitativ intervjustudie baserad på 8 djupintervjuer ämnar uppsatsen ge en ökad bild av intervjupersonernas upplevelser av hur arbetslivets sfär och den privata sfären kombineras och inverkar på varandra. Analysen utgår från en teoretisk referensram bestående av sociologerna Sennett, Giddens, Castells, Beck, Berger & Luckmann samt Bauman. Resultaten tyder på att arbetslivet har en starkt identitetsskapande effekt och att anknytningen till arbetet, de sociala relationerna i individernas kontaktnät, upplevs som starka. I studien framkommer att intervjupersonerna som under lång tid arbetat som projektanställda inom mediebranschen upplever arbetet som givande, intressant och möjlighetsskapande. Dessutom identifieras en upplevd trygghet i de kontaktnät som intervjupersonerna skapat i arbetslivet, vilka prioriteras framför relationer i den privata sfären. Kontaktnäten har en arbetsgenererande funktion som kräver stort engagemang och ett ständigt underhåll för att bibehållas. För intervjupersonerna går den rörliga anställningsformen hand i hand med en ambulerande och flexibel livsstil och arbetets och den privata sfärens ramar visar sig bli allt otydligare liksom föreställningen om var gränserna mellan sfärerna går. / Project work is one of the atypical contracts that fall under the concept of temporary jobs and is considered the most privileged group in the name of the collection. Through a qualitative interview study with 8 project employees the paper will provide a better picture of the interview subject’s experiences of how working life and private sphere are combined and affect each other. The analysis is grounded in a theoretical framework based on the theories of the sociologists Sennett, Giddens, Castells, Berger & Luckmann, Beck and Bauman. The results suggest that the labour is strongly related to the interviewees’ conception of their identity, the attachment to the work and social relations that are related to the workplace is perceived as strong. The project employees consider their work as being rewarding, interesting and creative in the way that it creates opportunities, which are an explanation to why the interviewees have chosen to work as project employees for a long period of time. It’s also identified that the interviewees’ network of business contacts provides a form of security and feeling of safety. The networks have a work-generating function, which requires a great deal of commitment and a constant continuation to be maintained. For the interviewees the variable form of employment goes hand in hand with an ambulant and flexible lifestyle and the boundaries between the work life and the private spheres is becoming more diffuse.
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Noro tęsti savanorišką veiklą sąsajos su įsitraukimu ir pasitenkinimu darbu bei jų pokyčiai į sprendimus sutelktos refleksijos metu / Relationships between the intention to continue voluntary work, involvement and work satisfaction and changes of them during the Solution focused reflectionSemokaitė, Asta 19 June 2009 (has links)
Darbo tikslas - nustatyti noro tęsti savanorišką veiklą Jaunimo linijoje sąsajas su įsitraukimu ir pasitenkinimu darbu bei šių veiksnių pokyčius į sprendimus sutelktos refleksijos metu.
Tyrime dalyvavo 62 savanoriai, savanoriaujantys Jaunimo linijoje Vilniuje, Kaune ir Klaipėdoje. Jų tarpe buvo 53 moterys ir 9 vyrai. Savanorių amžius svyravo nuo 18 iki 36 metų. Į sprendimus sutelkta refleksijas užpildė 17 savanorių iš Kauno.
Tyrimas parodė, jog žmonėms renkantis savanorišką veiklą Jaunimo linijoje svarbiausia yra padėti kitiems žmonėms, tobulinti save ir įgyti patirties ir šie trys motyvai yra labiausiai patenkinami savanoriaujant. Nors skirtumų tarp savanorių nustatyta mažai, moterys labiau nei vyrai įsitraukusios į darbą ir patenkintos darbo pobūdžiu, o psichologai ir supervizoriai jaučiasi labiausiai patenkinantys savo motyvus lyginant su kitais savanoriais.
Tyrimu nustatyta, kad didėjant motyvų patenkinimui didėja pasitenkinimas darbu ir įsitraukimas į darbą. Taip pat nustatyta, kad noras tęsti savanorišką veiklą susijęs su didesniu motyvų, dėl kurių ši veikla pasirinkta, patenkinimu, saviveiksmingumu, įsitraukimu ir pasitenkinimu darbu.
Taikant standartizuotus metodus, nenustatyti noro tęsti savanorišką veiklą JL, saviveiksmingumo, įsitraukimo į darbą ir pasitenkinimo darbu pokyčiai į sprendimus sutelktos refleksijos metu. Tačiau refleksijų atsakymų analizė atskleidžia, kad daugiau nei pusė savanorių įvardina pokyčius tarp refleksijų, kurie leidžia jiems manyti, jog... [toliau žr. visą tekstą] / The object of the work – determine correlation between the wish to continue voluntary work in Jaunimo linija, involvement and job satisfaction and changes of these factors during the Solution focused reflection.
62 volunteers from Jaunimo linija in Vilnius, Kaunas and Klaipėda participated in the survey. Between them were 53 females and 9 males. Age group of the volunteers was from 18 till 36 years. Solution focused reflection filled 17 volunteers from Kaunas.
The survey revealed, that people, who choose voluntary work in Jaunimo linija appreciate the help to other people, self improvement and experience achievement the most and these tree motives are the most fulfilled during volunteering. Though there are little differences found, females are more involved into the job and more satisfied with the job nature than males, and psychologists and supervisors fulfill their motives the most, comparing with other volunteers.
The survey defined that job satisfaction and job involvement is increasing with the growth of motives fulfillment. Also, was defined that the wish to continue voluntary work is related to the better motive‘s (why this work was chosen) fulfillment, self-efficacy, involvement and job satisfaction.
There was found no changes of wish to continuing volunteering, self-efficacy, job involvement and job satisfaction during Solution focused reflection using standardize methods. The analysis of Solution focused answers revealed, that more than half volunteers names... [to full text]
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