XXI amžiuje vis daugiau žmonių naudojasi internetu. Nuo 2004 metų naudojimasis internetu moterų tarpe išaugo 80 procentų, tuo tarpu vyrų - 60 procentų . Esant tokiai tendencijai vis daugiau įmonių renkasi komunikaciją su savo vartotojais socialinėse medijose. Ne išimtis ir lažybų bendrovės. Socialiniai tinklai yra nemokama erdvė, kurioje bet kas gali susikurti savo paskyrą ir tapti matomas. Įvairiomis socialinėmis medijomis (socialiniais tinklais, tinklaraščiais, forumais ir kt.) naudojasi šimtai milijonų pasaulio gyventojų. Todėl tai tapo reikšminga terpe bet kokiai įmonei norint pasiekti savo esamus ar potencialius vartotojus. Darbo objektas - lažybų bendrovių komunikacija socialinėse medijose, o tikslas - išanalizuoti ir įvertinti lažybų bendrovių komunikacijos specifiką socialinėse medijose su esamais ir potencialiais klientais. Tam, kad būtų įgyvendintas iškeltas tikslas, buvo nagrinėjama mokslinė literatūra, apžvelgianti lažybas bei tokio pobūdžio paslaugas siūlančias bendroves. Taip pat buvo apžvelgiamos socialinės medijos bei tai, kokią naudą jos teikia lažybų bendrovėms. Tyrimo metu buvo nagrinėjama lažybų bendrovių tikslinė auditorija – lažintis linkę asmenys. Buvo bandoma nustatyti, koks lošėjas atitiktų visą lošėjų socialinę grupę. Tam buvo pasitelkti keletas tyrimo metodų: darbe panaudoti tiek kiekybiniai, tiek kokybiniai metodai. Antrojoje tyrimo dalyje analizuojamos socialinės medijos bei tai, kaip jas išnaudoja lažybų bendrovės. Šioje dalyje buvo nustatyta... [toliau žr. visą tekstą] / Nowadays a lot more people use internet than ten or more years ago. Since 2004 the usage of internet among women increased by 80 percent and by 60 among men. Following this trend various organizations including gambling related companies decided to exploit social medias with the purpose of communication with its clients. Social networks are free of charge and it is the environment where everyone is able to create his/her profile and be visible to others. Millions of people use various social medias (social networks, blogs, forums and others). Consequently it became significant environment to any company trying to reach its existing and potential clients. The object of investigation of master thesis is the communication of gambling companies in social medias. Master thesis aims at analyzing and evaluating gambling companies communication particularity in social medias with its existing and potential clients. To achieve this aim scientific literature related to gambling and companies providing such service was analyzed. In addition social medias and its benefits to gambling companies were discussed. During the research target audience (gamblers) of gambling companies was investigated. The aim of this investigation was to determine the gambler that would reflect the whole social group of gamblers. To achieve this aim qualitative and quantitative research methods were applied. Social medias and the means of how gambling companies exploit them were analyzed in the second part... [to full text]

Azartiniai lošimai – transkultūrinis fenomenas, egzistuojantis jau tūkstančius metų. Dėl jų daromos įtakos socialiniam ir ekonominiam gyvenimui lošimai įvairiais istoriniais periodais balansavo tarp visuomenei priimtinos ir smerktinos veiklos. Šiais laikais azartiniai lošimai daugelyje pasaulio valstybių yra legalizuoti ir reguliuojami valdžios institucijų. Pastaraisiais dešimtmečiais žmogaus gyvenimą labiausiai paveikė interneto bei kitų elektroninės komunikacijos formų įžengimas į kasdienybę. Azartinių žaidimų ir interneto sintezė leido atsirasti naujam dariniui. Šiuolaikinis lošimų pratęsimas elektroninės komunikacijos medijų pagalba yra internetiniai azartiniai žaidimai. Tai greičiausiai auganti, tačiau dar mažai tyrinėta lošimų sritis. Lošimų internete plėtra įtakoja socialinį gyvenimą bei atveria naujas ekonomines perspektyvas, todėl šios plėtros priežastys ir jų analizė yra aktualios šiuolaikinei visuomenei. Šiam darbui keliami uždaviniai: (1) Apžvelgti azartinių lošimų reiškinį remiantis teorine literatūra (2) Išanalizuoti internetinių lošimo bendrovių veiklos ir komunikacijos specifiką, remiantis teorine medžiaga. (3) Apibrėžti internetinių lošimo bendrovių potencialius klientus arba tikslines grupes bei aprašyti jų charakteristikas. (4) Ištirti 3 internetinių lošimo bendrovių (Betfair, Bet365 ir Triobet) komunikaciją kaip sėkmės pavyzdžius. (5) Apibrėžti efektyvias internetinių lošimo bendrovių komunikacijos strategijas. Darbo tikslas – apibūdinus internetinių... [toliau žr. visą tekstą] / Gambling is transcultural phenomenon existing for a thousands of years. Because of its influence on social and economical life gambling in all times balanced between acceptable and reprehensible activity. Nowadays gambling is legal activity and is regulated by the governments in majority of countries around the world. Internet and other forms of electronic communication became a common thing and has done a big influence on people‘s life in a few past decades. Gambling and internet synthesis led to new format. Modern gambling development with the help of electronic communication medias created internet gambling. It is fast developing gambling business field but yet has little research on it. Internet gambling development makes impact on our social life and creates new economical perspectives. That is why this development is actual to modern society. Objectives of this thesis: (1) To analyse the concept of gambling with reference to teorical literture. (2) To analyse activity and communication specific of internet gambling companies. (3) To define the clients or target groups of internet gambling companies and to describe those target groups characteristics. (4). To research 3 internet gambling companies (Betfair, Bet365 and Triobet) communication as a cases of success. (5) To define effective internet gambling communication strategies. Aim of this thesis – to descibe communication of internet gambling companies and characterise effective communication strategies. Thesis... [to full text]

The purpose with this essay was to study the relationship between gambling companies marketing through a celebrity and the ways gambling is portrayed in commercials. We combined a multimodal analysis with semiotic elements and a group interview in order to explain and get an understanding of gambling companies ways to market their services. The theories used were McCracken’s Meaning transfer model which tells us about the importance of a good relationship between celebrities and gambling companies. The theory Brand identity by Lynn B. Uppshaw, which tells us about how companies brands can be seen from different perspectives. Stuart Hall’s communication model Encoding/Decoding were applied to increase the understanding of how recipients decode messages and these all three theories combined with the method helped to answer our focusing questions.   The empirical material is based on different gambling companies TV commercials where celebrities participate and the interview responses from the participants in the group interviews. The study started with a short overview of nine gambling commercials that together with the depth-analysis of three focus commercials gave us the result that gambling is mostly incoherent. The interviews showed us that recipients of gambling commercials do not see the message as appealing. These two findings led us to the conclusion that the message won’t be appreciated if celebrities do not have a strong connection to the companies products or services. Interestingly enough, the same results where seen when there was a strong connection between the company and the celebrity: the message still appeared false and intrusive. This is because the recipients are aware of what the backdrop is with the advertisements and how it can affect their consumption process and the fact that consumers are becoming increasingly critical of gambling advertising in a media landscape where advertising is constantly exposed.

Syfte: Syftet med studien är att undersöka marknadsföringskostnadernas påverkan på EBIT hos spelbolag som erhållit svensk spellicens, och korrelationen mellan europeiska spelbolags marknadsföringskostnader mot omsättning och EBIT hos svenska spelföretag. Metod: Uppsatsen utgår ifrån en kvantitativ metod och en deduktiv ansats. Data har hämtats från databasen Retriever Business samt spelbolagens årsredovisningar. Resultatet fås fram genom en tidsserieanalys, kointegrationstest samt regression. Slutsats: Syftet med studien var att undersöka marknadsföringskostnader och dess påverkan på EBIT hos spelbolag som erhållit svensk spellicens, och korrelationen mellan europeiska spelbolags marknadsföringskostnader mot omsättning och EBIT hos svenska spelföretag. Det förväntade resultatet var att ökade marknadsföringskostnader påverkar omsättning samt EBIT positivt, vilket bekräftades av resultatet från tidsserieanalysen, kointegrationstestet samt regressionsanalysen / Purpose: The aim of the study is to investigate the impact of marketing costs on EBIT in gambling companies that have received Swedish gaming license, and the correlation between European gambling companies marketing costs against sales and EBIT in Swedish gambling companies. Method: The thesis is based on a quantitative method and a deductive approach. The data has been retrieved from the database Retriever Business and the gambling companies annual reports. The result is obtained through a time series analysis, cointegration test and regression. Conclusion: The aim of the study is to investigate the impact of marketing costs on EBIT in gambling companies that have received Swedish gaming license, and the correlation between European gambling companies marketing costs against sales and EBIT in Swedish gambling companies. The expected result was that increasing marketing costs affected sales and EBIT positively, which was confirmed by the results from the time series analysis, the cointegration test and the regression analysis.

2019 reviderades Sveriges spellag, vilket betydde att nya spelbolag kunde söka licens för att verka på den svenska spelmarknaden. Revideringen tillkom i hopp om att de spelbolag som tidigare riktat sig mot svenska konsumenter istället skulle söka licens för att verka på den svenska spelmarknaden. I maj 2020 finns 71 licensierade spelbolag på den svenska spelmarknaden. Studiens syfte är att undersöka hur spelbolag på den svenska spelmarknaden arbetar med spelansvar samtidigt som de har ett stort vinstintresse, samt se om det sker en löskoppling av spelansvar till följd av detta.    Studiens forskare har genom dold deltagande observation undersökt 30 av 71 licensierade spelbolag i deras arbete med spelansvar. Därtill har tre semistrukturerade intervjuer genomförts med anställda på spelbolagen Svenska Spel, ATG och Unibet med syfte att få bättre förståelse för dess spelansvarsarbete. Studiens forskare har även intervjuat Anders P Håkansson i egenskap av extern part med övergripande förståelse för spelbranschen.    Studiens empiriska data från nämnda metoder analyseras med hjälp av teorier inom Corporate Social Responsibility och etik. Studien bidrar med en generaliserbar bild av den svenska spelmarknaden efter revideringen av spellagen 2019. Empirin påvisar att det förekommer löskoppling av spelansvaret på den svenska spelmarknaden. Den empiriska datan vittnar också om skillnader mellan hur utlandsbaserade och svenskbaserade spelbolag arbetar med sitt spelansvar. / In 2019, the swedish government revised the gambling law, which led to new gambling companies to enter the swedish market and to apply for a swedish gambling license. The revision was the effect of many years of foreign gambling companies operating illegally. In may 2020 there was 71 licensed gambling companies on the swedish market. The purpose of this study is to investigate how gambling companies operate with responsible gambling while they want to be as profitable as possible, and to see if they use decoupling as a consequence of that.   The researchers of the study have through hidden participation observation investigated 30 of 71 licensed gambling companies and how they work with responsible gambling. In addition. three semi-structured interviews has been conducted with employees of the gambling companies Svenska Spel, ATG and Unibet with the purpose to get a better perception how they work with responsible gambling. Furthermore has the researchers of this study interviewed a scientist in responsible gambling as an external part with an overall perception of the gambling industry.   The study's empirical data from the methods mentioned above has been analyzed using theories in Corporate Social Responsibility and Ethics theories. The study contributes with a generalizable picture of the swedish gambling market following the revision of the gambling law in 2019. The result demonstrates that there is decoupling of responsible gambling on the swedish gambling market. Additionally the result indicates differences in how foreign-based and swedish-based gambling companies handles responsible gambling.

Online gambling related problems is a growing societal problem. Hence, the online gambling companies are meeting increased pressure to take social responsibility for their impact. In this way, a paradox is created between making money from increased gambling and reducing gambling addiction. This thesis examines how a Swedish online gambling company, LeoVegas, works with social responsibility (CSR) and how they present this work in their external communication. Furthermore, the thesis examines if working with social responsibility can give gambling companies legitimacy. The theoretical framework for this study consists of Max Weber’s Concepts of legitimacy, Mark C. Suchman’s legitimacy theory and corporate social responsibility. The method used for this thesis was a semi-structured interview with two employees at LeoVegas and a content analysis of LeoVegas external communication. The results show that LeoVegas takes its social responsibility in its external communication based on what is expected of a licensed gambling company. The social responsibility can be seen in the form of communicating help tools to gambling users who exhibit unhealthy gambling behavior, and through CSR commitment to prove to be a serious gambling company in the industry. The conclusion for the study is that despite active work with CSR, gambling companies can not be seen as fully responsible for society due to the negative impact the product has on so many individuals. On the other hand, it will be beneficial for a gambling company to actively show its CSR-commitment in its external communication in order to be considered legitimate by the public. This study is relevant because it contributes with a more in depth knowledge within the field and the gambling industry, which affects a lot of individuals in different ways.

Purpose: The purpose of this study is to map how Swedish gaming companies and their gaming companies work to be competitive in a market characterized by high competition, and which are also facing a change in law. Method: This study has been based on a qualitative approach in the form of four interviews, two of which have been semi-structured personal interviews and two mail interviews. Theoretical Reference Framework: The theories used in this study are pull and push strategies, brand equity, the STP process, corporate acquisitions - strategy and celebrities and fictitious characters in brands. Conclusions: The conclusion is that the gaming companies are trying to strengthen their brands using mostly similar strategies, in order to be able to take market shares, customers and increase their own competitiveness in this changing and competitive market. / Syfte: Syftet med denna studie är att kartlägga hur svenska spelbolagskoncerner och deras spelbolag, jobbar för att vara konkurrenskraftiga på en marknad präglad av hög konkurrens, och som även står inför en lagändring. Metod: Denna studie har utgått från en kvalitativ ansats i form av fyra intervjuer, där två av dem har varit semistrukturerade personliga intervjuer och två mailintervjuer. Teoretisk referensram: De teorier som använts i denna studie är pull och push - strategierna, brand equity, STP - processen, företagsförvärv - strategi och kändisar och fiktiva karaktärer i varumärken. Slutsatser: Slutsatsen är att spelbolagen försöker stärka sina varumärken med hjälp av mestadels liknande strategier, för att kunna ta marknadsandelar, kunder och öka sin egen konkurrenskraft på denna föränderliga och konkurrenskraftiga marknad.