Contemporary and traditional sex roles differ in clarity. As such couples find it difficult to share these sex roles because of beliefs and attitudes they hold about them. In an attempt to generate guidelines with regard to the complementary sharing of these roles, sex differences and the nature of sex roles were discussed. Although men and women are similar in some respects, they however have fundamental unchangeable differences. Sex roles on the other hand, have changed drastically over the years. Data was gathered through the use of interviews. The result of this study indicates that men and women hold conflicting beliefs and attitudes concerning the sharing of sex roles. A set of guidelines have been formulated to assist couples to share their sex roles in a complementary way so as to make their homes authentic primary educational environments.. / Psychology of Education / M. Ed. (Guidance and Counselling)

本研究之目的在探討國民小學人事人員所遭遇之角色衝突類型、來源與原因，進而提出解決之道。研究之進行，首先針對角色衝突理論進行相關的探討，以建立基本的認識；其次針對影響學校人事人員角色衝突之兩大因素：組織因素與人事制度之設計進行更深入的討論與分析，並提出解決的建議。 另外，本研究經由立意取樣，針對十二位台北市公立國民小學的校長、行政人員、老師以及人事人員進行預擬題綱之深度訪談，分別針對：1．造成學校人事人員角色衝突的組織因素；2．造成學校人事人員角色衝突的人事制度因素；3．學校人事人員角色衝突的類型、來源與原因；4．角色衝突對個人的影響及因應方法，進行深度訪談，並整理、分析訪談結果。 最後，針對上述文獻探討與訪談結果之分析與討論，提出本研究之具體結論及建議，以作為學校人事人員面對角色衝突，及學校、主管機關從事制度改革時之參考。

無論在企業組織中的任何工作情境下，當一個人的角色產生衝突、模糊、及過荷時，會使得個人產生工作壓力，連帶影響其工作滿足及工作績效。所謂角色衝突(role conflict)，係指預期的行為彼此間產生衝突與摩擦；角色模糊(role ambiguity)，係指員工不確定或不明白如何執行工作，不確定或不明自工作的期望是什麼，不確定或不明自工作績效及期望結果間的關係。而角色過荷(role overload)，係指員工承受過多的工作責任和活動績效。 　　內部稽核人員係組織內的幕僚人員，其職務之範圍，可涵蓋整個組織，所涉及的層面，包括人與事，廣泛而複雜。內部稽核人員在企業中同時對高階管理、受查核單位及自己的稽核專業負責，因此，內部稽核人員往往因為身兼多重角色，而且角色間又相互衝突，而承受角色壓力。本研究探討國內企業內部稽核人員不同構面的角色壓力、工作滿足，及內部稽核工作品質間之問題。在研究過程中，為了解我國內部稽核人員的角色壓力對工作滿足，工作滿足對內部稽核工作品質，以及角色壓力與工作滿足對內部稽核工作品質之關係，本研究發展了四個假說，分別為：假說一：內部稽核人員的角色壓力對工作滿足呈負相關。假說二：內部稽核人員的工作滿足對內部稽核工作品質呈正相關。假說三：內部稽核人員的色壓力對內部稽核工作品質呈負相關。假說四：內部稽核人員的角色壓力會透過工作滿足而對內部稽核工作品質產生間接效果。 　　根據實證分析，本研究之研究結論為，一、內部稽核人員的角色壓力對工作滿足呈負相關。當內部稽核人員受到越大的角色壓力，其工作滿足就越低；反之，當內部稽核人員受到越小的角色壓力，其工作滿足就越高。二、內部稽核人員的工作滿足對內部稽核工作品質呈正相關。當內部稽核人員獲得越高的工作滿足，則內部稽核工作品質就越佳；反之，當內部稽核人員無法獲得越高的工作滿足，則內部稽核工作品質就不佳。三、內部稽核人員的角色壓力對內部稽核工作品質呈負相關。當內部稽核人員的角色壓力大，則內部稽核工作品質就越不佳；反之，當內部稽核人員的角色壓力小，則內部稽核工作品質就越佳。四、內部稽核人員的角色壓力會透過工作滿足而對內部稽核工作品質產生間接效果。本研究以Baron and Keny(1986)之中介模式加以驗證，結果得知內部稽核人員的角色壓力對內部稽核工作品質並不直接產生效果，角色壓力會透過工作滿足，以工作滿足作為中介，而對內部稽核工作品質產生間接效果。 / Employees, under whatever working environment, are facing role conflict, role ambiguity as well as overload in a business organization, which inevitably will affect their job satisfaction and performance. "Role conflict" in this paper refers to the disagreement and friction resulting from an expected behavior. And role ambiguity means the employees are not clear or un-known as how to do the work, what is to expect from the work, nor what is the relationship between work performance and the expected results. Whereas "role overload" indicates that the employees take too much responsibility from the job and activity performance. 　　This study tries to examine the relationship among the role stress, the job satisfaction and the internal audit quality of the internal auditors in Taiwan. The research models established in Bron and Kenny's study are adopted. The four regression models explicitly incorporate efficient and effective measures, and reflect the interactive nature of outcome-generating activities for the internal auditors. Forty-one pair questionnaires are included in the sample. 　　The results of this study are as following: Firstly, a role stress is negatively related to job satisfaction, implying that higher role stress reduces job satisfaction; and vice versa. Secondly, there is an obvious positive relationship between auditor's job satisfaction and the internal audit quality; the more of job satisfaction, the better of the internal audit quality. Thirdly, the relationship between auditor's role stress and the internal audit quality is reverse; noting their role stress decreases the internal audit quality. Finally, the effect of auditor's role stress against the internal audit quality probably is indirectly generated through their job satisfaction.

The implementation of educational reform in the United Arab Emirates (UAE) imposes a change agent role on secondary school department heads however the assistance-intensive process is inhibited by the current educational structure. As the concept of teacher empowerment becomes accepted, some department heads have the ability to develop a professional learning community while others are unable to do so. The present study considers the present and ideal role of the department head as a change agent facilitating the implementation of educational reform in the UAE. A sequential mixed method mode of inquiry with two phases was employed. In phase one, department heads were profiled from a self, superior and subordinate perspective and a conceptual framework related to patterns of effective change agent behaviour was developed. Findings show that effective change agent characteristics of department heads included priorities related to change implementation and teacher support, a collaborative leadership style, seven strategies related to a participatory, supportive and facilitative approach and ten skills that motivate, energise and encourage teachers. The identification of two ineffective department heads by teacher informants in phase one provided an opportunity to study the work of effective and ineffective department heads as cases in-depth. Case study findings confirm the conceptual framework because effective heads were rated high for all characteristics identified, while ineffective heads were rated low. All department heads accepted the change agent role unofficially with no additional time release, but effective heads took ownership of the process and empowered teachers while ineffective heads provided assistance on request. Effective heads used interpersonal skills and asserted themselves as technical experts while ineffective heads were passive and were considered to be traditional teachers. Strategies and skills employed by effective heads included resource linking, collaborative problem solving, facilitation, support and administration/organisation while ineffective department heads used resolution giving and providing technical assistance. Time constraints, restrictive school schedules and role ambiguity were identified as major impediments to the change agent role of department heads in his study. Nevertheless, the new curriculum is being implemented in all of the departments studied verifying that the department head is an untapped resource in the change process. / Educational Studies / D.Ed (Education Management)

Working mothers face various challenges today, one of which is to be a mother, wife,caretaker and employee all at the same time. Fulfilling these challenging and sometimes demanding roles can contribute to role overload and conflict, which can have a negative impact on organisational effectiveness, as well as the overall wellbeing of the working mother. This dissertation outlines the relationship between personality dimensions, sense of coherence and the coping styles of working mothers from a salutogenic perspective. The Occupational Personality Questionnaire (OPQ), Orientations to Life Questionnaire (OLQ) and the Coping Orientations to the Problems Experienced (COPE) Questionnaire were used to measure the relationship between personality dimensions, sense of coherence and the coping styles of working mothers. The study was conducted with 102 working mothers representing different ethnic groups and occupational levels in different occupational fields and organisations. A theoretical relationship was established. The empirical investigation provided evidence of such a relationship and it seems that coping styles can be predicted from considering personality dimensions and sense of coherence. / Industrial and Organisational Psychology / M.A. (Industrial Psychology)

Contemporary and traditional sex roles differ in clarity. As such couples find it difficult to share these sex roles because of beliefs and attitudes they hold about them. In an attempt to generate guidelines with regard to the complementary sharing of these roles, sex differences and the nature of sex roles were discussed. Although men and women are similar in some respects, they however have fundamental unchangeable differences. Sex roles on the other hand, have changed drastically over the years. Data was gathered through the use of interviews. The result of this study indicates that men and women hold conflicting beliefs and attitudes concerning the sharing of sex roles. A set of guidelines have been formulated to assist couples to share their sex roles in a complementary way so as to make their homes authentic primary educational environments.. / Psychology of Education / M. Ed. (Guidance and Counselling)

Industrial and Organisational Psychology / M.A. (Industrial Psychology)

Die doelwit van hierdie navorsing was om die ervaring van stres deur vroulike werknemers van die Suid-Afrikaanse Polisiediens (SAPD) te ondersoek. Die Wet op Gelyke Indiensneming (Wet 55 van 1998), het vroue geïdentifiseer as deel van voorheen benadeelde groepe in ons land, Die arbeidsmark is hierdeur ook vir vroue toeganklik gemaak. Beroepsvroue word oorlaai deur veeleisende rolle. Hulle is dikwels enkelouers wat in hul beroepe gehaltewerk moet lewer terwyl hulle ook soms versorgers van familielede is. Die Werk- en Leefomstandighedevraelys (WLV) en biografiese vraelys is as navorsingsinstrumente aangewend om vlakke en oorsake van stres by SAPD-vroue te meet. Die resultate het aangedui dat beide groepe op loopbaanaangeleenthede hoë stresvlakke ervaar. Vroue in operasionele posisies het hoë stresvlakke ervaar rakende werktoerusting, organisatoriese eise, vergoeding en ander byvoordele. Vroeë loopbaangerigtheid en loopbaanbeplanning kan stres van vroulike SAPD-lede verminder. Die aanspreek van pos-spesifieke faktore kan stresvlakke van SAPD-vroue in operasionele posisies verder verlaag. / This study aimed to investigate the experience of stress among female staff of the South African Police Service (SAPS). The Employment Equity Act (Act 55 of 1998), identified females as part of previously disadvantaged groups in our country, and opened the labour market, including the SAPS, to women. Employed females are often overburdened by their demanding roles, being expected to deliver quality work in addition to bearing the responsibilities as single parents and carers for relatives. The Experience of Work and Life Circumstances Questionnaire (EWLQ) and a biographical questionnaire were utilised for measuring the levels and causes of stress among female SAPS staff. The results indicated that both groups experienced high stress levels in one dimension, namely career opportunities. Females in operational roles experienced high stress levels regarding resoures, organisational demands, remuneration and benefits. Early career orientation and planning may reduce the stress experienced by female staff of the SAPS. / Dept. of Industrial and Organisational Psychology / M. Com. (Bedryf- en Organisasiesielkunde)

This study unveils the perceptions, real-life experiences and thought-processes of contract workers who dedicate their lives to the Christian faith, values and belief-system, but simultaneously endeavour to establish and follow a successful career in the volatile, cut-throat, non-Christian-based (“hedonistic”) occupational entertainment commerce. The researcher embarked on this study with a qualitative, interpretivist research approach. Data was gathered through in-depth, unstructured, face-to-face interviews with a sample of nine research participants. The sample consists of student entertainers; entertainers in the public eye, but not yet established; as well as entertainers who have successful established careers with loyal national and international audiences in the Entertainment Industry. The researcher explores and seeks to understand the core values and belief systems of the research participants with regards to their Christian religious orientation, which is statistically verified to be the most prevalent religious practise in South Africa (Nation Master, 2013; Religious affiliation by country, 2010). Hence, the research findings with regards to Christians’ approach and attitude towards their careers will contribute to a better understanding and management of the majority of the workforce in South Africa. Moreover, the expected norms, values and work ethic of the Entertainment Industry in South Africa are exposed in this study. Although existing literature upholds that the Entertainment Industry is an exceptionally unstable work environment compared to other corporate industries, this research study adds significantly to current literature as viable causes for the unstable occupational environment are also investigated and presented. Previous research only addressed several aspects of the effect on one’s career advancement if an individual’s core value system differs from the accepted norms in an organisation or industry in general. This study subsequently reveals the personal- and occupational challenges that Christian entertainers encounter in an Entertainment Industry in South Africa and how they subsequently aim to decrease the cognitive dissonance that they experience due to continuous role conflict between moral obligation and the vital necessity for employment and career advancement. The findings of this study correlate with previous research as it indicates that the research participants will generally choose and prioritise their personal core values- and moral belief system above contradictory social and professional career demands and expectations. / Dissertation (MCom)--University of Pretoria, 2014. / gm2014 / Human Resource Management / unrestricted

The aim of this study was to investigate the relationship that exists between emotional stability, stress and work-family conflict among Standard Bank female employees. For this purpose data was collected from the female employees of Standard Banks in Alice, Fort Beaufort, King Williams and East London Town’s in the Eastern Cape. A sample of 72 female bank employees was drawn from the population. Neuroticism is the opposite of emotional stability and it was mostly often used in place of emotional stability in the study. Results of the study indicated that all study variables are significantly positively correlated with one another. The findings of this study is helpful in the banking industry in order to design human resources policies which will reduce the work-family conflict and decrease stress for female bank employees and for future research in respective topics. The implications of this study are discussed along with recommendations for future research and professional managerial practice.