Die Dissertation leistet einen Beitrag zu einem maßgeblichen Diskussionsstrang der Transformationsforschung, der politische, administrative und gesellschaftliche Auswirkungen kultureller Aspekte im Vereinigungs- und Integrationsprozeß Ostdeutschlands analysiert. Am Beispiel Ost-Berliner Bezirksverwaltungen wird der Verlauf ihrer Transformation von einer "real-sozialistischen zur klassisch-(west-)europäischen Verwaltung" (Klaus König) untersucht. Im Mittelpunkt der Arbeit steht die Frage, ob Handlungsorientierungen des Personals, welches in der DDR sozialisiert wurde, den radikalen institutionellen Umbruchsprozeß überdauerten und inwieweit solche "legacies" (Hellmut Wollmann) Unterschiede zu Orientierungen des Personals in der West-Berliner Bezirksverwaltung begründen. Zu diesem Zweck rekonstruiert der Verfasser realtypische Handlungsorientierungen im DDR-Verwaltungsbereich Referat Jugendhilfe (Akten- und Dokumentenanalyse, "oral history"-Interviews) und stellt sie mit Hilfe eines fünfdimensionalen Schemas denen in der Verwaltung westdeutscher Prägung gegenüber. Anschließend werden unter Verwendung von qualitativen und quantitativen Methoden der Einstellungsforschung Orientierungen des Personals in der Sozial- und Jugendverwaltung Ost- und West-Berliner Bezirksverwaltungen vergleichend analysiert. Im resümierenden Fazit entwickelt der Verfasser Hypothesen zu (verwaltungs-)kulturellen Aspekten des Integrationsprozesses Ost-Berliner Bezirksverwaltungen und stellt sie in den Kontext des Verlaufes ostdeutscher Verwaltungstransformation. / This dissertation contributes to the important theme of discussion, analysing the transformational development of the political, administrative and sociological effects and their impact on cultural aspects, with regards to the reunification and reintegration process in East Germany. East Berlin borough administrative bodies have been used as examples to research the course of their transformation from a "socialist, to a classical (west) European administration" (Klaus König). This work centres around the question of how the personnel coped with the orientation, which in the GDR was socialist, survived the process of radical institutional change, and how far such "legacies" (Hellmut Wollmann) provide reasons for differences in the orientation of the personnel in the boroughs of West Berlin. For this reason, the author has reconstructed the typical GDR-orientations in the field of Youth-Work-Administration (Analysis of files and documents, oral-history interviews), which stand in opposition, with the help of a five dimensional scheme, to the administrative character of West Germany. A comparative analysis follows making use of qualitative and quantitative methods regarding recruitment development orientation of the personnel through a comparison of the Social and Youth-Work administrative bodies of East and West Berlin boroughs. In conclusion, the author develops hypotheses regarding (administrative-) cultural aspects of the integration process of the East Berlin borough administrations, and places these in context with the course of the East German transformation.

No abstract available / Social Work / M.Diac. (Social Work)

The research study focuses on transformation management in a welfare organisation and is aimed at developing a framework for a prospective model for management of a transformation process in a welfare organisation. The research was directed by two components, the nature, and the management of transformation, and was initiated with a literature study on these two concepts. The research study is limited to the Gauteng area, and only child and family welfare organisations which were already active participants of a transformation process were targeted. Data collection process was initiated by means of a structured interview schedule, completed by managers/senior social workers/ Board chairpersons (the target group). Results of the study indicate that a majority of the twenty targeted organisations had undergone an unstructured transformation process. A structured, well formulated, and planned transformation management process was required as a guideline, with a view to developing a prospective model for the management of a transformation process in a welfare organisation. Results and conclusions drawn from this study can be generalised in the broader spectrum of welfare organisations for the management of a transformation process. Further research is needed to develop the required model. / Social Work / M. Diac. (Social Work)

Text in Afrikaans / The purpose of the study is to examine the extent and demands volunteers have in a managerial function. Volunteers are responsible for the management of the branches of the ACVV, functioning in a specific environment. The variables of these environments have a definite influence on the functioning of a branch and place specific demands on the members. The group of respondents consisted of chairpersons of branches of the ACVV in the West Coast region. The findings of the empirical studies are that all levels of the environment bring pressure to bear upon volunteers. The demands placed upon them have a bearing on the managerial tasks and have a negative effect on the willingness of volunteers to serve as board members. It is imperative that training and development of volunteers, in welfare organizations, must be ongoing in order to empower and give them confidence for these managerial tasks. / Social Work / M. Diac. (Social Work)

The importance of supervision and the influence of this relationship on the process of supervision, is often underrated. In order for this process to be implementede success-fully knowledge of the different functions including the administrative- educational- and supportive functions is of the utmost importance. It is also becoming increasingly impor-tant that note should be taken of the impact that cultural differences has on supervisor-relationships, the supervisional process and the effectivity of rendering of service as so-cial service organisations increasingly consists of diverse staff members rendering service to a diverse clientelle. This descriptive study has as goal to describe the impact of cultural differences on the practice focussing on the function of supervision and the establishment of diverse organisations and problems arising in this connection. Carefull attention will be paid as to how respondents experience cultural differences in the working environment, their problems and their opinions of how to solve these problems effectively. Conclusions and recomendations were made, which focussed on problems arising as result of cultural differences. The compilation of tentative guidelines which could be usefull in establishing supervision services with greater cultural sensitivity were given. / Social Work / M.Diac (Maatskaplike Werk-Rigting)

The growth and expansion of the Haven Night Shelter Welfare Organisation has been accompanied by a pattern of emotional and negative dismissals and resignations of senior managerial personnel. The research project explores how the management capacity of the managers could be enhanced through training, development and maintenance functions of human resource management. The literature study focused on reviewing outcomes-based education, training and development methodology. The empirical study involved examining the biographical information of the research participants. It also sought to explore the organisational culture by identifying managerial competencies of skills, interpersonal relationships, management style, attitudes and beliefs. Investigating the knowledge base of participants, included exploring human resource management practices, training and development legislation and labour relations. The conclusions and recommendations are based on the findings of the survey as completed by the participants. The guidelines for a training programme include outcomes-based learning principles to raise morale, skill and knowledge. / Social work / M. Diac. (Social Work)

The researcher undertook exploratory research to see whether characteristics of visionary organizations, as discovered in research undertaken by Collins and Porras (2000), are present and applicable to non-profit organizations in Gauteng, South Africa. The characteristics are: - a core ideology (core purpose and core values) - big hairy audacious goals - a cult-like culture - purposeful evolution and continuous self improvement - management continuity - alignment. A schedule was used to interview directors of ten non-profit organizations. Some staff in each organization were given a questionnaire to see whether their answers correlated with the director responses. The research indicated that most characteristics are present, to some degree, in the non-profit organizations. These characteristics could however be explored more thoroughly in further research. The research includes recommendations for management of non-profit organizations to implement, to become visionary organizations. / Social work / M.A. (Social Work)

The point of departure in this study was to find a logical structure to answer the research question. In order to do this, the central concept adequate was defined, clarified and linked to the research question while on the same score, concepts related to it were also defined and clarified. The objectives of the study and the conceptual instruments were combined and thereafter linked to HIV/AIDS as a real life phenomenon. The literature reviewed assisted in accessing sources relevant to the topic, in setting the theoretical framework for the study and selecting appropriate tools to measure and evaluate the adequacy of governmental health and welfare interventions. The theoretical framework of the study is informed by the idea that the Government has obligations in terms of a social contract with society. On this basis, a conceptual instrument was built, bearing in mind section 2 of the 1996 Constitution. The evaluation criteria used involves collection and sifting through information and data while on the same score, making judgements about the validity of information obtained and deriving inferences from such information. / Public Administration / M. Admin. (Public Administration)

This study explored the implementation of the recognition of prior learning (RPL) at Unisa by investigating the strengths and weaknesses of the RPL methodology, instruments and processes when taking students through the RPL process. The successes and challenges experienced by the RPL academic advisors and the academic assessors were determined and guidelines provided for the effective implementation of RPL at Unisa. The empirical research design was exploratory within a qualitative framework employing participant observation, focus group interviewing, individual interviewing and the distribution of questionnaires that consisted of open-ended questions. The research sample comprised 26 purposefully selected participants. With regard to the research findings, the challenges include a lack of administrative support, a lack of support from top management and the academic staff, and a lack of communication between management and the RPL department. The strength of the RPL department lay in its well-documented process manual. / Teacher Education / M. Ed. (Education Management)

Text in Afrikaans / Hierdie studie is onderneem om die invloed van die veranderingsproses op die funksionering van 'n welsynsorganisasie te bepaal. 'n Literatuurstudie en empiriese studie is onderneem. Die navorsing het aangedui dat die redes vir verandering hoofsaaklik ekstern van aard is, dat 'n hoe persentasie respondente nie altyd die noodsaaklikheid of rede vir verandering verstaan nie, en dat die meerderheid die kommunikasieproses en deurgee van inligting nie altyd duidelik beleef nie. Die ondersoek dui verder aan dat die motivering van grondvlak maatskaplike werkers deur die bestuurders nie onderskat moet word nie. Die deurgee van inligting is positief ervaar, maar die werkers sou meer ondersteuning daarvan van die bestuur wou ervaar. Tydens die studie is daar 'n beperkte mate van weerstand gevind. Weerstand by werkers word egter beperk indien hulle ervaar dat hulle deel van die proses is, voorberei word op verandering, sekuriteit nie be"invloed word nie en hulle oor die nodige redes vir verandering ingelig wor / The purpose of this study was to establish the influence of the process of change on the functioning of a welfare organisation. A literature and empirical study was done. Research showed that reasons for change were primarily of an external kind, that a high percentage of respondents not always understand the necessity or reasons for change, and that most of the respondents experienced the communication channels and information not always as open and clear. The research shows that motivation of ground level social workers by managers must under no circumstances be under-estimated. The way in which information was given, was experienced positively, but workers needed more support with it from management. During the research a limited degree of resistance was further found. Resistance experienced by workers became less when they were part of the process, are prepared for change, their security not threatened and the reasons for change are known to them. / Social Work / M. Diac. (Maatskaplike Werk-rigting)