Sociala medier är idag en stor del av många personers vardag och liv, både internet och olika medier har växt fram på senare år och utvecklas fortfarande i hög takt. Detta har resulterat i ett beteende mönster som blir mer digitalt även i vardagliga sammanhang. Företag har funnit ett sätt att marknadsföra sig och skapa en närvaro i sociala medier genom att samarbeta med kända profiler och influencers. De gör detta för att synliggöra sig samt kommunicera sina tjänster och produkter till en bred målgrupp. Detta har vidare resulterat i en föränderlig kommunikation mellan företag och konsumenter, där opinionsledare i form av influencers tagit en ny roll inom digital marknadsföring. När sociala medier har förändrats har även konsumenters beteenden utvecklats, där influencers har fått en starkare plats i samhället och de har ett stort inflytande på konsumenterna. Denna digitalisering av vardagen har lett till en större tillämpning av influencer marketing som en strategi för att marknadsföra och bibehålla trovärdigheten hos märket till slutkunden. Företagen som anlitar och når ut till de inflytelserika opinionsledarna överlåter marknadsföringen och förlitar sig på att markanföringen utförs korrekt men hur påverkar det egentligen slutkundens förtroende. Dessutom har influencernas ett förtroende till att företagen har genuina avsikter, och ett eget socialt ansvarstagande och de kan själva förlora tillit till sina följare på grund av ett samarbete. Syftet med denna uppsats är att undersöka hur influencers sponsrade inlägg på sociala medier påverkar trovärdigheten som märket bakom reklamen, men även influencers, får av slutkunden. Detta skapar en ökad förståelse för vilka faktorer, som gör reklam på sociala medier och digital marknadsföring, trovärdig och vad som skapar tillit till företagen för en konsument inom Generation Z. Arbetet ger vidare rekommendationer till företag inom marknadsföring i frågan hur de ska skapa en transparens och genuinitet men samtidigt behålla trovärdighet i den reklam som förs vidare till unga i media. Frågeställningen lyder därför ”Hur har den ökade användningen av sponsrade inlägg på sociala medier påverkat trovärdigheten som märkena får av slutkunden?”. / Social media has become a large part of many people's everyday lives, both the internet and various media have emerged in recent years and are still developing at a high pace. This has resulted in a behavioral pattern that becomes more digital even in everyday contexts. Companies have found a way to market themselves and create a presence in social media by collaborating with well-known celebrities and influencers. They do this to make themselves visible and communicate their services and products to a broad target group. This has further resulted in a changing way to communicate between companies and consumers, where opinion leaders in the form of influencers have taken on a new role in digital marketing. As social media has changed, consumer behaviors have also developed, where influencers have gained a stronger place in society, and they have a great influence on consumers. This digitalization of everyday life has led to a greater application of influencer marketing as a strategy for marketing and maintaining the brand's credibility to the end customer. The companies that hire and reach out to the influential opinion leaders leave a part of their marketing to influencers and rely on the influencer to correctly carry the marketing, but how does this affect the end customer's reliability. In addition, the influencers have a trust in that the companies have genuine intentions, and a social responsibility of their own and the influencers can themselves lose reliability from their followers because of the partnership. The purpose of this thesis to investigate how influencers' sponsored posts on social media affect the credibility that the brand behind the advertising, but also influencers, receives from the end customer. This creates an increased understanding of the factors that make advertising on social media and digital marketing credible and creates trust in companies for a consumer within Generation Z. The thesis also provides further recommendations to companies in marketing on the question of how to create transparency and genuineness, but at the same time maintain credibility in the advertising that is passed on to young people in the media. The Problem statement is therefore "How has the increased use of sponsored posts on social media affected the credibility that the brands and influencers get from the end customer?".

Bakgrund: Hållbarhet har blivit alltmer central i dagens samhälle och investeringar i hållbara alternativ har ökat. Diskussionen kring målen för dessa investeringar inkluderar bland annat etiska aspekter, där investerare strävar efter att påverka företag att agera mer hållbart. Den pågående omställningen påverkar inte bara investerare utan skapar även en ny efterfrågan företagen måste anpassa sig till. Syfte: Syftet med studien är att undersöka och analysera Generation X och Generation Z hållbara investeringsbeslut på den svenska fond- och aktiemarknaden samt undersöka vilka motiv och egenskaper som grundar hållbara investeringar. Metod: Studien har använt sig av en kvantitativ metod med en deduktiv ansats. Det empiriska materialet samlades in genom en digital enkätundersökning, vilket resulterade i 168 svar som utgjorde grunden för den fortsatta analysen genom regressionsanalyser. Resultat: Studiens resultat visade att det inte fanns ett signifikant samband mellan hållbart investerande och generationer. De variabler som visade på ett signifikant samband var i stället Personliga värderingar, Risk & Avkastning, Omgivning samt Kunskap. Slutsats: Ambitionen med studien var att öka förståelsen för hur generationstillhörighet kan påverka hållbart investerande. Således har studien bidragit till en förståelse för vem den hållbara generationen är samt vilka motiv och faktorer som kan påverka hållbart investerande. / Background: Sustainability plays a central role in today’s society, with increased investments in sustainable alternatives. The discussion around the goals of these investments includes both ethical and change-related aspects, where investors strive to influence companies to act more sustainably. The ongoing transition not only affects investors but also creates a new demand that companies must adapt to. Purpose: The purpose of the study is to investigate and analyze Generation X and Generation Z's sustainable investment decisions on the Swedish fund and stock market, as well as to examine the motives and characteristics underlying sustainable investments. Methodology: The study has used a quantitative method with a deductive approach. The empirical data was collected through a digital survey, resulting in 168 responses that formed the basis for further analysis through regression analyses. Results: The study's findings revealed that there was no significant relationship between sustainable investing and generations. Instead, the variables that showed a significant relationship were Personal values, Risk & Return, Environment, and Knowledge. Conclusion: The aim of the study was to enhance understanding of how generational belonging can influence sustainable investing. Thus, the study has contributed to an understanding of who the sustainable generation is, as well as the motives and factors that can affect sustainable investing.

Syftet med studien är dels att få en ökad förståelse över hur generation Z upplever sin arbetsmiljö inom telefonrådgivande yrken, dels att få en ökad kunskap om vilka utmaningar i arbetsmiljön som kan leda till sjukfrånvaro. Studien genomfördes i samarbete med en stor privat organisation i Sverige. Utifrån ett Human Resources (HR) perspektiv ser vi ett behov av att få en ökad förståelse för medarbetarens perspektiv för att främja en hälsosam arbetsmiljö för generation Z inom telefonrådgivande yrken. Studiens syfte har en kvalitativ ansats och den forskningsdata som presenteras består av semistrukturerade intervjuer med respondenter från generation Z, individer födda mellan åren 1995 och 2010. Den tematiska analysen genererade fyra teman: Stödjande funktioner för att må bra på arbetsplatsen, upplevelser av telefonrådgivning som yrke, utmaningar på arbetsplatsen, och sjukfrånvarokultur. Resultatet i studien visar att upplevelsen av det kollegiala stödet är avgörande för att må bra på arbetsplatsen. Utmaningarna återfinns i svåra samtal och ökade känslomässiga krav inom telefonrådgivande yrken hos generation Z i vår studie. Resultatet bidrar med en bekräftelse på kunskap som redan fanns utifrån de utmaningar på arbetsplatsen som kan leda till sjukfrånvaro. Resultatet visar på att generation Z:s önskemål inte är unika, utan snarare framstår som en önskelista som alla medarbetare har. För att få en ökad kunskap om vad som främjar en god och hälsosam arbetsmiljö för generations Z behöver framtida studier dels innehålla flera respondenter, dels jämföra medarbetarnas upplevelser och chefernas erfarenheter. / The aim of the study is partly to gain an increased understanding of how generation Z experiences their work environment within telephone counseling professions, and partly to gain an increased knowledge of which challenges in the work environment can lead to sick leave. The study was carried out in collaboration with a large private organisation in Sweden. From a Human Resources (HR) perspective, we see the need to gain an increased understanding of the employee's perspective to promote a healthy work environment for generation Z within telephone counseling professions. The purpose of the study has a qualitative approach and the research data presented consists of semi-structured interviews with respondents from generation Z, individuals born between the years 1995 and 2010. The thematic analysis generated four themes: Supportive functions for well-being in the workplace, experiences of telephone counseling as a profession, challenges in the workplace, and sickness absence culture. The results of the study show that the experience of collegial support is crucial for feeling good at work. The challenges are found in difficult conversations and increased emotional demands in telephone counseling professions among generation Z in our study. The result contributes with a confirmation of knowledge that already existed based on the challenges in the workplace that can lead to sick leave. The results show that generation Z: s wishes are not unique, but rather appear as a wish list that all employees have. To gain an in-depth knowledge of what promotes a good and healthy work environment for generation Z, future studies need to include several respondents, and to compare the employees' and the managers' experiences.

Syfte: Syftet med denna studie är att genom tolkning och analys av värderingar och attityder hos Generation Z konstruera en idealtyp av en organisation, som kommer att kunna användas som ett redskap för förståelse för hur organisationer skulle kunna se ut i framtiden för att passa Generation Z.   Metod: En intervjustudie som behandlar generationsforskning ur ett organisationsperspektiv. Studien har genomförts med en induktiv metod och en kvalitativ strategi.   Slutsats: I Generation Z:s uttalade värderingar och attityder framträdde en paradox. Generation Z värdesatte motstridiga aspekter inom arbetslivet. Resultatet av studien är därför idealtypen ”Prospero”, baserad på Generation Z:s uttalade värderingar och attityder. En tvådelad organisationsstruktur som kombinerar hierarkisk ordning och struktur med adhocratisk kreativitet. Arbetsdagen är uppdelad mellan dessa båda delar, denna uppdelning regleras genom stämpelklockan ”Miranda”. / Purpose: The purpose of this study is to, through interpretation and analysis of values and attitudes of Generation Z, construct an ideal type of organization, which can be used as a tool for the understanding of how organizations could look like in the future to accommodate Generation Z.   Methodology: An interview study that addresses the topic of generational research from an organizational perspective. The study was conducted with an inductive approach and a qualitative method.   Conclusions: From Generation Z's spoken values and attitudes a paradox emerged. Generation Z valued conflicting aspects of working life. The result of the study is therefore the ideal type “Prospero”, which is based on Generation Z's spoken values and attitudes. A dual-sided organizational structure that combines hierarchical order and structure with an ad hoc creativity. The workday is divided between the two sides, this transition is controlled by the punch clock “Miranda”.

Submitted by Adriana Alves Rodrigues (aalves@espm.br) on 2018-10-09T14:52:02Z No. of bitstreams: 1 ONNARA GOMES - DISSERTAÇÃO MPCC TURMA 2 - VERSÃO FINAL 2018.01.pdf: 1479016 bytes, checksum: f454354e6f3437f239b8bbffaff5b9d1 (MD5) / Approved for entry into archive by Adriana Alves Rodrigues (aalves@espm.br) on 2018-10-09T14:52:23Z (GMT) No. of bitstreams: 1 ONNARA GOMES - DISSERTAÇÃO MPCC TURMA 2 - VERSÃO FINAL 2018.01.pdf: 1479016 bytes, checksum: f454354e6f3437f239b8bbffaff5b9d1 (MD5) / Approved for entry into archive by Debora Cristina Bonfim Aquarone (deborabonfim@espm.br) on 2018-10-09T14:52:41Z (GMT) No. of bitstreams: 1 ONNARA GOMES - DISSERTAÇÃO MPCC TURMA 2 - VERSÃO FINAL 2018.01.pdf: 1479016 bytes, checksum: f454354e6f3437f239b8bbffaff5b9d1 (MD5) / Made available in DSpace on 2018-10-09T14:52:52Z (GMT). No. of bitstreams: 1 ONNARA GOMES - DISSERTAÇÃO MPCC TURMA 2 - VERSÃO FINAL 2018.01.pdf: 1479016 bytes, checksum: f454354e6f3437f239b8bbffaff5b9d1 (MD5) Previous issue date: 2018-03-22 / Attitude is a construct composed of cognitive, affective and conative elements, where individuals develop an evaluative answer, favorable or not, in relation to a product. The objective of this research was to evaluate the differences in the attitudes of Generation Z consumers, in relation to Baby boomers, regarding jeanswear. This was a descriptive, cross-sectional and with quantitative approach research, developed on the internet, with a non-probabilistic sample and application of convenience sampling. An on-line questionnaire was used as an instrument to collect the data. The valid sample size of the survey was 373 respondents, 230 of Generation Z and 143 of the Baby boomers. Based on the results, it was verified that the higher number of participants of the research was of Generation Z, with predominance of feminine gender in both generations; 40% of Generation Z and only 19.6% of Baby boomers already participated in fashion research and 95.7% of Generation Z and 96.5% of Baby boomers never participated in research on jeanswear; both generations consume denim pieces eventually; Generation Z owns more denim pieces; in the Baby Boomers, the Cognitive Elements manifest themselves more expressively than in Generation Z, and in these the Affective Elements manifest themselves more strongly than in the Baby Boomers, and the Conative Element expresses itself less expressively than the other elements for both generations; there was a significant and positive influence of the Affective and Conative Elements with the Attitudes construct in relation to fashion consumption, but there was not a significant and positive influence of the Cognitive Elements with Attitudes in relation to fashion consumption. The results point to the justified and even expected incompatibility of opinions, convictions, context and reality between the generations analyzed here for jeanswear. It is believed that conducting this research will contribute to the expansion of knowledge in the fashion field, specifically on the jeanswear segment, as well as to provide a guide to future academic researches and strategic decisions in companies. One limitation of the study was the restricted number of participants, since two generations were analyzed. It is recommended to deepen the research by concentrating the studies by Brazilian region, among other countries and with other generations, such as X and Y. / Atitude é um constructo composto pelos elementos cognitivos, afetivos e conativos, onde os indivíduos desenvolvem uma resposta avaliativa, favorável ou não, em relação a um produto. O objetivo desta pesquisa foi avaliar as diferenças das atitudes dos consumidores da Geração Z, em relação aos Baby boomers, no que se refere ao jeanswear. Tratou-se de uma pesquisa survey, descritiva, com delineamento transversal, abordagem quantitativa, desenvolvida na internet, com amostra não probabilística e por conveniência. Para a coleta dos dados utilizou-se como instrumento um questionário online. A amostra válida da pesquisa foi de 373 respondentes, sendo 230 da Geração Z e 143 da geração Baby boomers. A partir dos resultados, verificou-se que o maior número de participantes da pesquisa foi da Geração Z, com predominância do gênero feminino em ambas as gerações; 40% da Geração Z e apenas 19,6% dos Baby boomers já participaram em pesquisa de moda e 95,7% da Geração Z e 96,5% dos Baby boomers nunca participaram de pesquisa sobre jeanswear; ambas as gerações consomem peças jeans eventualmente; a Geração Z é detentora de maior número de peças jeans; nos Baby boomers, os Elementos Cognitivos se manifestam com maior expressividade do que para a Geração Z e nestes os Elementos Afetivos se manifestam com maior intensidade do que para os Baby boomers e o Elemento Conativo se manifesta de maneira menos expressiva do que os outros elementos para ambas as gerações; houve uma influência significativa e positiva dos Elementos Afetivos e dos Conativos com o constructo Atitudes em relação ao consumo de moda, mas não houve uma influência significativa e positiva dos Elementos Cognitivos com as Atitudes em relação ao consumo de moda. Os resultados apontam para a justificada e até esperada incompatibilidade de opiniões, convicções, contexto e realidade entre as gerações aqui analisadas quanto ao jeanswear. Acredita-se que a realização desta pesquisa possa contribuir da melhor forma para a ampliação do conhecimento na área de moda, especificamente sobre o segmento de jeanswear, bem como constituir um referencial e direcionamento para nortear futuras pesquisas acadêmicas e decisões estratégicas nas empresas. Uma limitação do estudo foi o número restrito de participantes, pois foram analisadas duas gerações. Recomenda-se o aprofundamento da pesquisa concentrando os estudos por região brasileira, entre outros países e com outras gerações, como a X e a Y.

Made available in DSpace on 2016-04-25T16:44:36Z (GMT). No. of bitstreams: 1 Daniela Andrade Figueira Pinto Coelho.pdf: 2244744 bytes, checksum: 819898b566e0571c9ee62d63d2a89116 (MD5) Previous issue date: 2013-10-24 / Given this cyber revolution formed by a discharge of digital content and different formats of media and advertising, generation Z emerges, breaking the traditional model of consumption to a more interactive and dynamic whose main vectors are formed by connectivity and sharing experience. On the other hand, the retailers are remaining with the traditional model bringing a limited and offline experienre, promoting a dichotomy between the potential consumers seeking an exclusive and fun experience. The following study seeks to understand the qualities, features and aspirations of this new consumer experience at the point of sale in order to present the main challenges and changes needed to attract this demanding consumer member of Generation Z. The study includes a survey at the point of sale and interviews to understand how this generation realizes the point of sale. The research reveals that these children are seeking a more interactive and dynamic environment at the point of sale and the retail must change to attend this new generation / Diante da revolução cibernética formada por grande quantidade de conteúdos digitais e formatos diferenciados de mídia e propaganda, a Geração Z surge rompendo o modelo tradicional de consumo e caminha para um modelo mais interativo e dinâmico, cujos principais vetores são formados por conectividade, compartilhamento e experiência. Do outro lado do cenário encontra-se o varejo, que insiste no modelo tradicional cuja experiência permanece limitada e estática, promovendo uma dicotomia entre esta prática e o público potencial consumidor da Geração Z, que busca uma experiência exclusiva e entretenimento. Este estudo busca entender as qualidades, anseios e características desse novo consumidor frente à experiência de consumo no ponto de venda, visando apresentar os principais desafios e adequações para atrair o consumidor exigente membro da Geração Z. O presente trabalho contempla uma pesquisa no ponto de venda e entrevistas em profundidade para entender como esta geração percebe o ponto de venda. A pesquisa revela que estas crianças buscam uma experiência mais interativa e dinâmica e o varejo tradicional terá que mudar para se adequar a este geração

Improved standard of living has been followed by demographic changes and increased retirement age. Hence today’s organizations manage a diverse workforce of four generations, each of them with its own distinct attributes. Likewise, tomorrows organizations will consist of a generational diversity of five to six generations. Most research on generations has focused on characteristics and attitude differences. Drawing on the crucial and continual work of motivation - a journey without an end - this qualitative research study examined the most recent generation currently entering the labor force, Generation Z, and their workplace motivation. More specifically, the study explored if, and how, the generation is influenced by intrinsic motivation and its three basic needs of autonomy, competence and relatedness with regards to Self-Determination Theory and transformational leadership. Leaders role in promoting autonomy, competence and relatedness were analyzed at. The findings are based on semi-structured interviews with seven employees from Generation Z and three leaders. Our results showed that Generation Z is clearly impacted by and requesting intrinsic motivation in work life. In particular, the need for competence and a higher level of disloyalty towards the employer were portrayed. Furthermore, the strong demand for feedback among the generation was disclosed, suggesting more time-consuming measures from leaders.

Teachers have to cope with two main changes. Firstly, they have experienced global technological change and the introduction of new technologies into the education system. Secondly, they have to cope with a new generation of pupils (Generation Z). This thesis argues that these changes necessitate a change in the role of the teacher. This research examines how teachers react to these changes. The main research question is “How do teachers conceive their role when they teach Generation Z pupils in a technological learning environment?”. The research focuses on a case study of a school on the northern periphery of the State of Israel. The research focused on the teachers of the “computer notebook” classes. The school supplies every pupil and every teacher a standard personal laptop while the teachers have been integrating the technology and applications into their lessons for the last twenty years. The data was collected by means of questionnaires (20); personal interviews (24); observations (8); and an analysis of relevant documents. The research compares the category of the “traditional teacher” with that of the “technological teacher”. It finds that (a) teachers view the the two roles of traditional and technological teacher as distinct; (b) they recognise a wide variety of technological changes that influence the education system; and (c) they believe that the present pupil generation (Generation Z) requires a new approach to study in contrast with previous generations of pupils. The research shows that in response to the changes described above, the teachers have changed their perspective through the use of the new technologies and define their role in three dimensions (pedagogical, interpersonal, and technological) and indicate that there are 11 skills and abilities required for the technological teacher. However, the research also found that despite the extensive experience of the teachers in using the new technologies, there is no confidence in realising the full potential inherent in these tools. In particular, the opportunity for cooperative learning which is offered by online technologies is not always exploited efficiently. Moreover, the research found that the challenges and barriers in the application of the new pedagogy in the technological learning environment. The contribution of this research is both theoretical and practical. The theoretical contribution of the research is in the characterisation of the pedagogical, interpersonal and technological dimensions that constitute the role of the “technological teacher”. The practical contribution of the research is detailed in the series of recommendations made in relation to the development of schools and the training and continuing professional development of teachers.

Generation Z, is the next working generation that’s about to enter the labor market. What do they expect from today's corporations and business? What do they see as an attractive workplace and what motivates them? What do companies need to do to attract and keep them? These are some interesting questions we wanted to analyze and examine. To answer these questions, we carried out seven semi-structured interviews with students from the Stockholm School of Economics. We wanted to ask students from Generation Z to examine people with many options when it comes to choosing a work. In conclusion we could see that our participants want a workplace where the organization worked with social and environmental questions. The company needs to have good morals and values for the participants to be willing to work there. This was seen as a demand from our students from the study. Other things they evaluated was relations with colleagues and bosses. The salary needed to be equal to the effort put into the work. The workers don’t want to be underpaid. The work also need to be meaningful and interesting, where the students feel valuable for the company or that they contribute to the welfare of society or the world as a whole.

This master thesis deals with the shift in media consumption among generations Y and Z. It is based on both similarity and small differences in media consumption among these generations as a current issue. The aim of this thesis is to focus on both similarity and small differences, to analyse them using the available data and to bring new information obtained by performing an own survey. This new information also can be a help to all stakeholders including employers, marketers etc. This thesis is divided into two parts. The theoretical part includes three chapters, the practical part includes two chapters. The first chapter presents media theoretically, the second chapter explains how each generation was formed a the third chapter presents a principle of making a questionnaire. The fourth chapter shows some interesting information about media consumption among generations Y and Z and these are verified in the questionnaire in the last chapter.