Na empresa familiar a existência de conflitos familiares, somada à competitividade e inovação no mercado de negócios, exige um olhar para novas estratégias necessárias, o papel da gestão na condução dos processos, e o reflexo das atitudes por parte dela nas demais pessoas que fazem as empresas familiares. Este estudo teve como objetivo geral observar as implicações da família na incidência de conflitos presentes em empresas familiares, na perspectiva dos gestores. Especificamente almejou: identificar os principais tipos de conflitos vivenciados pelos gestores e suas consequências na empresa; compreender as estratégias utilizadas pelos gestores para lidar com os conflitos oriundos de sua família no ambiente de trabalho; enumerar as situações mais frequentes geradoras de conflitos. Participaram da pesquisa, de natureza qualitativa, quatro gestores de empresas familiares, na faixa etária de 57 a 73 anos, sendo três homens e uma mulher. Todos são casados, têm filhos e possuem escolaridade entre ensino médio completo e/ou nível superior, fundadores de empresas situadas na cidade de Recife. Além de um questionário sociodemográfico, utilizou-se a entrevista semidirigida, composta de quatro questões que atendem aos objetivos da pesquisa, bem como um álbum de fotografias com onze figuras, abordando temáticas relacionadas a trabalho e família. A análise das entrevistas e das respostas às figuras foi feita a partir da Análise de Conteúdo Temática. Em linhas gerais, os resultados apontaram que as três empresas encontram-se consolidadas no mercado. Quanto à existência de conflitos foram identificados: pontos de vista diferentes entre os membros da família, tomada de decisões duras que podem afetar ou magoar familiares, falta de plano de carreira que pode gerar desigualdade. No que se refere às estratégias utilizadas pelos gestores, para lidar com os conflitos, foram enumerados: diálogo, ter jogo de cintura, saber recuar quando o outro tem razão, imparcialidade nas decisões. Quanto às situações que mais geram conflitos foram citadas: atrasos ou faltas por parte de familiares que não investem na empresa, chegada de novos membros na família e não distinção entre a família e o ambiente de trabalho. Futuras pesquisas são necessárias para um maior aprofundamento sobre o tema. / In the family business the existence of family conflicts, added to the competitiveness and innovation in the business market requires a look at new strategies needed, the role of management in the conduct of proceedings, and the reflection of the attitudes of it in other people who make family businesses. This study aimed to observe the family implications for the incidence of present conflicts in family businesses, from the perspective of managers. Specifically craved: to identify the main types of conflicts experienced by managers and its consequences in the company; understand the strategies used by managers to deal with conflicts arising from his family in the workplace; list the most frequent situations generate conflicts. Three men and a woman, managers of family businesses, in the age group 57-73 years, participated in the qualitative survey. All are married, have children and have education between high school and / or university, founders of companies located in the city of Recife. In addition to a sociodemographic questionnaire, we used a semi directed interview, made up of four issues that meet the research objectives, as well as a photo album with eleven figures, addressing issues related to work and family. The analysis of the interviews and responses to the figures was made from the Content Analysis. In general, the results show that the three companies are consolidated in the market. About the existence of conflicts were identified: differing views among family members, making tough decisions that can affect or hurt family, lack of career path that can lead to inequality. With regard to the strategies used by managers to deal with conflicts, they were listed: dialogue, have left field, knowing retreat when the other has reason, impartiality in decisions. As for the situations that generate more conflicts were mentioned: delays or defaults by family members who do not invest in the company, arrival of new members in the family and no distinction between the family and the workplace. Future research is needed to develop further on the subject.

There are two transport systems used by agricultural businesses engaged in primary production. These are transport systems involving tractors and motorized vehicles. Transport systems involving tractors are made up of motorized vehicles and vehicles that are Toled Grand Super , or more specifically, a motor vehicle plus one or more vehicles that are towed along. A motorized vehicle refers to an agricultural traktor John Deere 6620. Motorized transport systems are comprised of Lorries Tatra 815 Agro. A lorry can only have one additional vehicle connected to itself. The transport systems mentioned above can be used in agricultural businesses engaged in primary production along with similar or identical productions. Motorized transport systems used in agricultural primary production are in the majority of cases applied to additional productions. This is the given transport system framework, which can be setup with adaptations for various uses. It therefore follows that the possibilities of comparing transport systems using universal undercarriages are increased. Expenditure associated with these transport systems, are easily compared. It is also possible to easily compare transport systems involving tractors with motorized transport systems as long as there is no need for more vehicles connected to them. It is obvious that the use of motorized transport systems for longer distances is preferable to transport systems involving tractors. Expenses for every driven kilometre with the comparable transport systems show a significant difference in cost. This difference is 36,85 Kč. On the other hand, it is preferable to use tractors for shorter distances involving a larger amount of material. he cost of one tonne of material transported is different about 11,55 Kč.

Small and medium sized businesses play an important part in functioning economy. Due to the current economy crisis, enterpreneurs have to reevaluate their ecomonic strategies in order not only to remain prosperous, but to try to expand as well. Therefore it is important for them to choose the right banking institution that can satisfy their needs. Poor selection of bank product could cause financial burden for the business and would not meet the original expectations. The aim of this dissertation is to identify the hidden potential of the regional financial centre of the Poštovní spořitelna Bank in Ceske Budejovice (PSB), in order to get new clients amongst small and medium sized businesses. First, based on the findings in the questionnaire and business environment analysis, this dissertation will try to analyze certain PSB products for small and medium sized businesses. Secondly, to analyze the interest and demand of the businesses, their number and layout in South Bohemia, especially in Ceske Budejovice region. The above mentioned questionnaire and business environment analysis confirmed that small and medium sized businesses are not much aware of the PSB{\crq}s products, and therefore the use of them is rather poor. The solution may be a certain way of closer communication with small and medium sized businesses. Building this type of communication is dependant on regional marketing budget and thus not easy, due to the limited resources. The final decision maker in this case is the regional bank director. The PSB will cooperate with Association of small and medium sized businesses as well as with the South Bohemian Economic Chamber, and also will advertise in regional press.

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior - CAPES / The innovation has been pointed out by several studies (TORRES et al., 2017, COLBY, DOBNI, 2015, CARVALHO et al., 2015, SILVA, DACORSO, 2013, BESSANT and TIDD 2009) as a competitive energy source for business in a dynamic and globalized market. Regardless of the size and the segment, all businesses can innovate, because in countries like Brazil, small companies represent more than 90% of the country's total enterprises, being an important source of employability (SEBRAE, DIEESE, 2015). When searching specifically about frugal innovation, the objective was to describe how small businesses in the Itabaiana / SE region develop frugal innovation in their activities of producing goods and services in the light of Jugaad principles. The Jugaad innovation is in line with the Brazilian way, with the ability to adapt and improvise in the face of adversity in an ingenious way (RADJOU; PRABHU; AHUJA, 2012). This type of innovation follows six principles - seeking opportunities in adversity, doing more with less, being flexible, simplifying, giving the excluded a chance, and following the heart - consistent with the way innovation occurs in many small business in Brazil. The study is qualitative, using multiple case study strategy. For the collection of the evidences, documentary analysis, semi-structured interviews and direct observation were carried out in eight companies, two of them in the service sector, three in the industrial sector and three in the commercial sector. And the data were analyzed through individual case analysis and cross-case analysis. As the main results of the research were identified that six of the companies surveyed started the business when the owners sought opportunities in the personal adversities they faced, and only two companies emerged from the dream of their owners to undertake, as well as all entrepreneurs had prior knowledge on the field of activity, and all reported transforming the adversities that arise in their organizations in business opportunities, being the financial adversity pointed out as the main adversity faced by them; all respondents follow the principles of doing more with less in their organizations; in all the cases studied, the principle of flexibility was identified in actions such as: the change of the initial business model, and the interest in implementing innovative actions that are motivated by clients and / or competition; all the companies surveyed offer some kind of simple product, however good enough to solve the problems, needs or desires of the customers, while still maintaining the quality; all seek or have the majority of their clients poorly served or excluded by the market; and make decisions based on the following factors: intuition, empathy and / or passion. From the data analysis it was verified that the Jugaad principles are present in actions practiced by all the companies participating in the study. On some principles companies share the same type of action. Finally, the study presents a chart with examples of Jugaad actions found during the research to serve as inspiration for other SMEs. / A inovação vem sendo apontada, por diversos autores (TORRES et al., 2017; COLBY; DOBNI, 2015; CARVALHO et al., 2015; SILVA; DACORSO, 2013; BESSANT; TIDD 2009), como fonte de energia competitiva para os negócios num mercado dinâmico e globalizado. Independentemente do porte e do segmento, todos os negócios podem inovar, pois em países como o Brasil, as pequenas empresas representam mais de 90% do total de empreendimentos do país, sendo importante fonte de empregabilidade (SEBRAE, DIEESE, 2014). Ao pesquisar especificamente sobre a inovação frugal, objetivou-se descrever como os pequenos negócios da região de Itabaiana/SE desenvolvem inovação frugal em suas atividades de produção de bens e serviços à luz dos princípios da Jugaad. A inovação Jugaad ou inovação do improviso (melhor tradução para o português, de acordo com os autores do livro A inovação do Improviso) condiz com o “jeitinho” brasileiro, com a capacidade de se adaptar e improvisar diante das adversidades de maneira engenhosa (RADJOU; PRABHU; AHUJA, 2012). Este tipo de inovação segue seis princípios - buscar oportunidades na adversidade, fazer mais com menos, ser flexível, simplificar, dar chance aos excluídos, e seguir o coração - condizentes com o modo de atuação de tantas empresas brasileiras no que diz respeito ao processo de inovação. O estudo é de natureza qualitativa, sob a estratégia de estudo de casos múltiplos. Para coleta das evidências foram realizadas analise documental, entrevistas semiestruturadas e observação direta em oito empresas, sendo duas do setor de serviços, três do setor industrial e três do comércio. E os dados foram analisados por meio de análise individual dos casos e cross-case analysis. Como principais resultados da pesquisa identificaram-se que seis das empresas pesquisadas iniciaram os negócios quando os proprietários buscaram oportunidades nas adversidades pessoais que enfrentavam, e apenas duas empresas surgiram a partir do sonho de seus proprietários de empreender, bem como todos os empresários possuíam conhecimento prévio sobre o ramo de atuação, e todos relataram transformar as adversidades que surgem em suas organizações em oportunidades de negócios, sendo a adversidade financeira apontada como principal adversidade enfrentada por eles; todos os entrevistados seguem o princípios de fazer mais como menos em suas organizações; em todos os casos estudados o princípio da flexibilidade foi identificado em ações como: a mudança do modelo de negócio inicial, e o interesse pela implementação de ações inovadoras que são motivadas pelos clientes e/ou pela concorrência; todas as empresas pesquisadas oferecem algum tipo de produto simples, porém bom o suficiente para resolver os problemas, necessidades ou desejos dos clientes, mantendo ainda assim a qualidade; todas buscam ou tem a maioria dos seus clientes mal atendidos, mal servidos ou excluídos pelo mercado; e tomam decisões baseados nos fatores: intuição, empatia e/ou paixão. A partir da análise dos dados verificou-se que os princípios Jugaad estão presentes em ações praticadas por todas as empresas participantes do estudo. Em alguns princípios as empresas compartilham do mesmo tipo de ação. Por fim, o estudo apresenta um quadro com os exemplos das ações Jugaad encontradas durante a pesquisa para que sirva de inspiração para outras MPEs. / São Cristóvão, SE

Mobilindustrin är under ständig förändring vilket har lett till en fragmenterad marknad somsmåföretag har haft svårt att etablera sig i. Småföretag har haft problem med att utvecklakvalitativa applikationer till olika mobila plattformar. Anledningen är att det varitresurskrävande att utveckla native applikationer till flera plattformar och underhålla flerakodbaser. Till följd av detta har mindre företag oftast valt att utveckla webbapplikationer för attleverera tjänster som når ut till många konsumenter. Hybrida ramverk har på senare år etableratsig som en potentiell lösning för att utveckla mobila applikationer med högre prestanda ochfunktionalitet än webbapplikationer och samtidigt möjliggjort för utvecklare att dela kod mellanolika plattformar. I denna studie intervjuades anställda på tre mindre företag för att identifierakrav som småföretag anser vara viktiga vid val av ramverk för applikationsutveckling. Utifrånkraven jämfördes tre hybrida ramverk för att ta reda på vilket som passar småföretag. Resultatenvisade att småföretag är olika med varierande behov och att det inte finns ett specifikt ramverksom passar alla. Däremot konstaterades det att alla tre hybrida ramverk som jämfördes i studienvar tillräckligt sofistikerade att implementeras som potentiella lösningar. Med det sagt ärhybrida ramverken inte kompromisslösa. Applikationer som utvecklas med hybrida ramverkuppnår ännu inte samma prestanda som native applikationer och är inte plattformsoberoende isamma grad som webbapplikationer. / The mobile industry is constantly changing, which has led to a fragmented market that smallbusinesses have difficulties to successfully establish in. Small businesses have had problemswith developing qualitative applications for different mobile devices. The main reason is theresource intensive process to develop native applications for multiple platforms andmaintaining the different codebases. Thus, smaller companies have usually chosen to developweb applications to deliver services to a more widespread target audience. Hybrid frameworkshave established themselves as a potential solution for developing mobile applications withhigher performance and functionality than web applications, while allowing developers to sharecode between platforms. In this study, employees of three smaller companies were interviewedto identify shared requirements held by small businesses to select a framework for applicationdevelopment. Based on the requirements, three hybrid frameworks were compared with thepurpose to identify which one was most suitable for small businesses. The results showed thatsmall businesses are different with varying needs and that there is no specific framework thatsuits all companies. On the other hand, it was found that all three hybrid frameworks comparedin the study were sufficiently developed to be implemented as potential solutions. With thatsaid, hybrid frameworks are not without flaws. Applications developed with hybrid frameworksdoes not yet achieve the same level of performance as native applications and is not platformindependent to the same extent as web applications.

This thesis presents/offers a comprehensive view of the issue of mobile Internet aimed at very small businesses and traders. In my thesis I focus on the practical applicability of mobile Internet by means of mobile technologies in the forenamed undertakings. First part of the thesis deals with the methodology of the area of very small businesses and traders and analyses present possibilities of application of mobile technologies and their suitability and usability for very small businesses and traders. Second part of the thesis identifies types of undertaking that can take advantage of mobile Internet and shows that this technology entails time and funds saving. Third part demonstrates concrete applications of mobile Internet in the activities of undertakings and presents the possibilities of gaining a support from the European Union structural funds for the implementation of mobile Internet.

This diploma thesis focuses on the process improvements and selection of appropriate ERP system in terms of small companies. In the theoretical part it explains the concept of process and methods of its analysis, management and business process improvements. There are also characterized the basic types of ERP systems and their potential acquisition process. The practical part is divided into two functional units, where the first one is the analysis of processes and proposals for their improvement in a specific company. The second part deals with the analysis and selection methods of specific ERP system for the specific company.

This study aims to analyze the determinants of survival for micro and small businesses in the segments intended for tourism of Sergipe economy. Given the social and economic relevance, the possibility of failure impacts on regional development, generating economic and social losses for the whole country, and have a negative impact on the effectiveness of incentive policies to the creation of these companies in Brazil. It analyzed its historical development, and their inclusion in the tourism sector through study of its economic potential in this segment. Research indicates that in the period 2002-2012, the average survival rate of micro and small companies in Sergipe, amounted to 79.1%. In the composition of this study, first, we present a theoretical framework regarding the Regional Development and its insertion on the traditional economic theory, dealing with three generations of regional policies: developmentalism, neoliberalism and regional development (local). Promotes an analysis of Regional Development in Brazil and its historical progression in the economy. It brings also a study of the Micro and Small Business and Tourism, as a tool for Brazil´s economic development. Then, this was the application of data and display the search results, which is to identify the survival rates and comparative analyzes on the subject studied. The findings present the analysis of the results obtained, in order to contribute to the maintenance and continuity of these companies, incorporated as essential to the regional and global socioeconomic development. / Este estudo objetiva analisar os fatores determinantes de sobrevivência das micro e pequenas empresas nos segmentos destinados à atividade turística da economia sergipana. Dada à sua relevância social e econômica, a possibilidade de fracasso impacta no desenvolvimento regional, gerando prejuízos econômicos e sociais para todo o país, além de repercutir negativamente sobre a eficácia das políticas de incentivo à criação dessas empresas no Brasil. Foram analisadas a sua evolução histórica, e a sua inclusão no setor de turismo, mediante estudo de suas potencialidades econômicas, neste segmento. A pesquisa indica que no período de 2002 a 2012, a taxa média de sobrevivência das micro e pequenas empresas em Sergipe, correspondeu a 79,1%. Na composição deste estudo, primeiramente, apresenta-se um referencial teórico acerca do Desenvolvimento Regional e sua inserção sobre a teoria econômica tradicional, versando sobre três gerações de políticas regionais: desenvolvimentismo, neoliberalismo e desenvolvimento regional (local). Promove-se uma análise do Desenvolvimento Regional no Brasil e sua progressão histórica na economia. Traz ainda, um estudo sobre as Micro e Pequenas Empresas e o Turismo, como ferramenta para o desenvolvimento econômico brasileiro. Em seguida, tratou-se da aplicação dos dados e exposição dos resultados da pesquisa, que consiste na identificação das taxas de sobrevivência e análises comparativas sobre o tema estudado. As conclusões apresentam a análise dos resultados apurados, como forma de contribuir para a manutenção e continuidade destas empresas, constituídas como fundamentais para o desenvolvimento socioeconômico regional e global.

Made available in DSpace on 2017-06-01T18:29:28Z (GMT). No. of bitstreams: 1 ana_patricia_souza_amaral.pdf: 848649 bytes, checksum: f2ebb1cf26c7ccaebe36dbff035a9c5a (MD5) Previous issue date: 2015-12-01 / In the family business the existence of family conflicts, added to the competitiveness and innovation in the business market requires a look at new strategies needed, the role of management in the conduct of proceedings, and the reflection of the attitudes of it in other people who make family businesses. This study aimed to observe the family implications for the incidence of present conflicts in family businesses, from the perspective of managers. Specifically craved: to identify the main types of conflicts experienced by managers and its consequences in the company; understand the strategies used by managers to deal with conflicts arising from his family in the workplace; list the most frequent situations generate conflicts. Three men and a woman, managers of family businesses, in the age group 57-73 years, participated in the qualitative survey. All are married, have children and have education between high school and / or university, founders of companies located in the city of Recife. In addition to a sociodemographic questionnaire, we used a semi directed interview, made up of four issues that meet the research objectives, as well as a photo album with eleven figures, addressing issues related to work and family. The analysis of the interviews and responses to the figures was made from the Content Analysis. In general, the results show that the three companies are consolidated in the market. About the existence of conflicts were identified: differing views among family members, making tough decisions that can affect or hurt family, lack of career path that can lead to inequality. With regard to the strategies used by managers to deal with conflicts, they were listed: dialogue, have left field, knowing retreat when the other has reason, impartiality in decisions. As for the situations that generate more conflicts were mentioned: delays or defaults by family members who do not invest in the company, arrival of new members in the family and no distinction between the family and the workplace. Future research is needed to develop further on the subject. / Na empresa familiar a existência de conflitos familiares, somada à competitividade e inovação no mercado de negócios, exige um olhar para novas estratégias necessárias, o papel da gestão na condução dos processos, e o reflexo das atitudes por parte dela nas demais pessoas que fazem as empresas familiares. Este estudo teve como objetivo geral observar as implicações da família na incidência de conflitos presentes em empresas familiares, na perspectiva dos gestores. Especificamente almejou: identificar os principais tipos de conflitos vivenciados pelos gestores e suas consequências na empresa; compreender as estratégias utilizadas pelos gestores para lidar com os conflitos oriundos de sua família no ambiente de trabalho; enumerar as situações mais frequentes geradoras de conflitos. Participaram da pesquisa, de natureza qualitativa, quatro gestores de empresas familiares, na faixa etária de 57 a 73 anos, sendo três homens e uma mulher. Todos são casados, têm filhos e possuem escolaridade entre ensino médio completo e/ou nível superior, fundadores de empresas situadas na cidade de Recife. Além de um questionário sociodemográfico, utilizou-se a entrevista semidirigida, composta de quatro questões que atendem aos objetivos da pesquisa, bem como um álbum de fotografias com onze figuras, abordando temáticas relacionadas a trabalho e família. A análise das entrevistas e das respostas às figuras foi feita a partir da Análise de Conteúdo Temática. Em linhas gerais, os resultados apontaram que as três empresas encontram-se consolidadas no mercado. Quanto à existência de conflitos foram identificados: pontos de vista diferentes entre os membros da família, tomada de decisões duras que podem afetar ou magoar familiares, falta de plano de carreira que pode gerar desigualdade. No que se refere às estratégias utilizadas pelos gestores, para lidar com os conflitos, foram enumerados: diálogo, ter jogo de cintura, saber recuar quando o outro tem razão, imparcialidade nas decisões. Quanto às situações que mais geram conflitos foram citadas: atrasos ou faltas por parte de familiares que não investem na empresa, chegada de novos membros na família e não distinção entre a família e o ambiente de trabalho. Futuras pesquisas são necessárias para um maior aprofundamento sobre o tema.

MA (Youth in Development) / Institute for Gender and Youth Studies / Commercial sex work (CSW) has turned out to be a subject of concern in most societies. CSW occurs in most countries of the world, and has existed since ancient times. Different nations have different viewpoints with regards to prostitution. In some nations it is illegal while in others it is legal. Prostitution is regarded as a social problem that offends culture, societal morals and values and leads to the spread of Sexually Transmitted Infections (STIs). In most studies about sex work, male counterparts receive little attention but they play a role in the industry. In light of the profiled background context of the problem, this study explored the experiences of female sex workers (FSWs) at Ngundu Growth Point in Zimbabwe. This study endeavored to examine the circumstances that drive women into CSW and the impact of prostitution on the wellbeing of FSWs. The study further examined the role played by government, Non-Governmental Organizations (NGOs) and health professionals towards service delivery to CSWs. In order to understand the experiences of sex worker intersectionality and feminist standpoint theories were deployed. A case study approach involving Ngundu growth point in Masvingo was utilized. The choice of Ngundu emanated from the fact that it is located along the highway that connects South Africa with Zimbabwe, Zambia and Democratic Republic of Congo and as a result, it experiences varying prostitution encounters. Methodologically, the study followed a qualitative research path involving the use of open-ended interviews as data collection methods. A total of nine participants were interviewed that includes sex workers as well as the key informants. Data analysis was done using thematic analysis. The overall study finding was that prostitution at Ngundu is proliferating due to economic hardships where most people are unemployed and living in poverty. From the field interviews with those involved in the prostitution business, it emerged that the socioeconomic situation in the country is forcing women to be in the sex industry. The recommendation proffered is that is that the government should create employment opportunities for the people, open vocational training centres and there should be awareness campaigns targeting sex workers. / NRF