Vår studie är inom det fritidspedagogiska området och syftet är att undersöka fritidshemslärares syn på om det finns ett samband mellan sina relationer till eleverna och deras välbefinnande. Tidigare forskning visar på att det finns ett samband mellan goda relationer och elevernas välbefinnande. För att få svar på våra frågeställningar har vi intervjuat sex behöriga lärare i fritidshem från tre olika skolor i Stockholmsområdet för att ta reda på hur de konkret arbetar med elevernas välbefinnande och deras syn på relationer. Intervjuerna har varit kvalitativa med hög grad av strukturering. Undersökningen visade att fritidshemslärarna ser ett samband mellan det relationsskapande arbetet och elevernas välbefinnande men att de upplever elevgruppernas storlek som en utmaning, som påverkar arbetet med relationerna. Därefter har resultatet analyserats utifrån Antonovskys teori KASAM, känsla av sammanhang, som innehåller tre komponenter; begriplighet, hanterbarhet och meningsfullhet. Avslutningsvis diskuteras studien i förhållande till tidigare forskning, vald metod, förslag till fortsatt forskning samt hur studien kan bidra till professionsutvecklingen. / Our study is within the field of leisure education and the purpose of our study is to investigate educare centre teachers' views on whether there is a connection between their relationships with the students and students’ wellbeing. Previous research shows that there is a connection between good teacher-student relationships and students' wellbeing. To collect answers to our inquiries we have interviewed six certificated teachers in Swedish School age educare centre from three different schools in the Stockholm area, and examine how they concretely work with the students' wellbeing and educare centre teachers’ views on relationships. The study isqualitative and based on structured interviews. The research showed that the educare centreteachers see a connection between the work in relationship-building and the students' wellbeing. However, the results casted, challenges for large student groups and how it affects the work in relationship buildings. Subsequently, the result has been analyzed based on Antonovsky's theory SoC, sense of coherence, which includes three components; comprehensibility, manageability and meaningfulness. Finally, the study is discussed in relation to previous research, chosen method, proposals for continued research and how the study can contribute to professional development.

[pt] A oferta de serviços públicos digitais (e-serviços) avança no Brasil, mas a população tem dificuldade para se engajar. Uma queixa comum é achar o contato com o governo pela internet complicado. Os obstáculos para interagir com governo eletrônico vêm sendo discutidos sem confrontar o papel do burocratês, o estilo textual do setor público. Este estudo investigou como o estilo textual pode influenciar na compreensibilidade de informações sobre e-serviços, e em que medida o burocratês gera dúvidas de compreensão em leitores proficientes. A pesquisa articulou conceitos sobre compreensibilidade textual na Ergonomia, Design da Informação e Psicolinguística; examinou características linguísticas do burocratês; reuniu informações sobre habilidades de leitura dos brasileiros; reuniu informações sobre o movimento e a técnica Linguagem Simples; averiguou o estágio de digitalização de serviços públicos federais. Fez um levantamento documental de diretrizes de Linguagem Simples em onze governos internacionais e nacionais. Conduziu um estudo experimental em que 42 adultos com pósgraduação em diferentes áreas leram um texto sobre o benefício Auxílio-doença conforme o site do INSS e na versão reescrita em Linguagem Simples, aferindo a compreensão em cada condição. A versão em Linguagem Simples gerou mais acertos na primeira leitura, suscitou menos releituras e demandou menos tempo para completar o teste de compreensão. O experimento também mediu a percepção de usar textos e sites governamentais, que foi igual nos grupos: informações em sites e aplicativos são confusas e difíceis de entender, textos não se preocupam em facilitar a vida dos usuários, que preferem buscar informações em sites independentes. / [en] The provision of digital public services (e-services) is advancing in Brazil, but the population struggles to engage. A common complaint is that dealing with the government online is complicated. Barriers to interaction with e-government have been discussed without further exploring the role of officialese , the public sector s textual style. This study investigated how textual style can affect the comprehensibility of information about e-services and how confusing officialese can be, even to proficient readers. The research was based on textual comprehensibility concepts in Ergonomics, Information Design, and Psycholinguistics; it examined linguistic characteristics of officialese; gathered information on the reading skills of Brazilians; gathered information about the Plain Language movement and technique; and investigated the level of digitalization of federal services in Brazil. The research first examined Plain Language guideline documents from eleven governments, both national and international. Next, an experimental study was conducted in which 42 adults with post-graduate degrees in different areas read two versions of a text about Sickness Benefit. One as it appeared on the INSS website, and another version rewritten in Plain Language – assessing comprehension in each condition. The Plain Language version scored a higher number of correct answers on first reading, prompted fewer re-readings of the text, and required less time to complete the comprehension test. The experiment also assessed the user-experience of government texts and websites: it was the same for the majority of participants. Information on government websites and apps is confusing and difficult to understand, and there is little concern about making things easier for users, who instead prefer to search for information on independent websites.

This research explores the relationship between sense of coherence, work engagement and organisational commitment in an automotive development institution in South Africa. The study was conducted through quantitative research. The study used the Orientation to Life Questionnaire (OLQ) to measure sense of coherence, the Utrecht Work Engagement Scale (UWES) to measure work engagement and the Organisational Commitment Scale (OCS) to measure organisational commitment. A biographical questionnaire was also used. The questionnaires were administered to a sample of 46 employees, 37 of whom were based in the company’s Pretoria office and nine at their Eastern Cape office. In view of the fact that the sample was small, 100 % of the population was included in the study. A theoretical relationship between the constructs was determined and an empirical study provided evidence of the degree of relationship that existed between them. The results reveal significant relationships to exist between some sub-scales, however, statistical significance could not be reached for some correlations. / Psychology / M. Admin. (Industrial and Organisational Psychology)

Die studie foku.s op die verwantskap tussen sin vir koherensie as 'n intrinsieke hanteringsbron aan die een kant, en elk van streshantering, algemene gesondheid en sielkundige uitbranding aan die antler kant. Vraelyste wat hierdie veranderlikes meet is aan 200 bestuurders gegee om te voltooi. Die bevindinge van hierdie studie toon aan dat bestuurders met 'n hoi! sin vir koherensie goeie algemene gesondheid geniet. Die bestuurder met 'n hoi! sin vir koherensie behoon dus meer e.ffektief te junksioneer in die werksiruasie as die bestuurder met 'n lae sin vir koherensie. Voons is ook bevind dar 'n hoi! sin vir koherensie nie noodwendig aanleiding gee tot lae vlakke van stres of van sielkundige uitbranding nie. Aanbevelings word gedoen oor hoe om die negatiewe gevolge van stres en sielkundige uitbranding te venninder en algemene gesondheid te bevorder, ten einde die bestuurder se potensiaal optimaal benut. / This study focuses on the relationship between sense of coherence as an intrinsic coping mechanism. and work stress, general health and psychological burnout. To measure these variables, questionnaires were completed by 200 managers. The findings of this study indicate that managers with a high sense of coherence experience good general health. The manager with a high sense of coherence should therefore junction more efficiently in a work situation·than the manager with a low sense of coherence. It was also found that a high sense of coherence does not necessarily lead to low levels of stress nor of psychological burnout. Recommentfations are made on how to reduce the negative effects of stress and psychological burnout and how to improve general health in order to make optimal use of the manager's potential. / Industrial and Organisational Psychology / MCom (Bedryfsielkunde)

The key objective of this study was to determine the relationship between burnout (measured by the Maslach Burnout Inventory – Human Services Survey (MBI-HSS)), work engagement (measured by the Utrecht Work Engagement Scale), and sense of coherence (measured by the Orientation of Life Questionnaire developed by Antonovsky (1987)). A quantitative study using a cross-sectional survey research design was conducted on a randomly selected sample (N = 178) of nurses at a central hospital in Kwa-Zulu Natal. A theoretical relationship was established between the variables. The empirical relationship revealed statistically significant negative relationship between burnout and work engagement. A statistically significant negative relationship was also established between burnout and SOC. The findings add valuable knowledge to industrial and organisational psychology and can be applied to promote employee and organisational wellness. / Industrial and Organisational Psychology / M. Com. (Industrial and Organisational Psychology)

Die studie foku.s op die verwantskap tussen sin vir koherensie as 'n intrinsieke hanteringsbron aan die een kant, en elk van streshantering, algemene gesondheid en sielkundige uitbranding aan die antler kant. Vraelyste wat hierdie veranderlikes meet is aan 200 bestuurders gegee om te voltooi. Die bevindinge van hierdie studie toon aan dat bestuurders met 'n hoi! sin vir koherensie goeie algemene gesondheid geniet. Die bestuurder met 'n hoi! sin vir koherensie behoon dus meer e.ffektief te junksioneer in die werksiruasie as die bestuurder met 'n lae sin vir koherensie. Voons is ook bevind dar 'n hoi! sin vir koherensie nie noodwendig aanleiding gee tot lae vlakke van stres of van sielkundige uitbranding nie. Aanbevelings word gedoen oor hoe om die negatiewe gevolge van stres en sielkundige uitbranding te venninder en algemene gesondheid te bevorder, ten einde die bestuurder se potensiaal optimaal benut. / This study focuses on the relationship between sense of coherence as an intrinsic coping mechanism. and work stress, general health and psychological burnout. To measure these variables, questionnaires were completed by 200 managers. The findings of this study indicate that managers with a high sense of coherence experience good general health. The manager with a high sense of coherence should therefore junction more efficiently in a work situation·than the manager with a low sense of coherence. It was also found that a high sense of coherence does not necessarily lead to low levels of stress nor of psychological burnout. Recommentfations are made on how to reduce the negative effects of stress and psychological burnout and how to improve general health in order to make optimal use of the manager's potential. / Industrial and Organisational Psychology / MCom (Bedryfsielkunde)

Made available in DSpace on 2016-04-28T18:23:08Z (GMT). No. of bitstreams: 1 Layla Penha.pdf: 3636004 bytes, checksum: 1250eb28a67e8200c80d85ca12e44e67 (MD5) Previous issue date: 2015-08-28 / This paper addresses the area of simultaneous interpretation, interpreting mode inserted in the field of Conference Interpreting. The purpose of this study is to verify the prosodic features of semi-spontaneous and interpreted speeches of a group of interpreters and analyze how such features may interfere in the assessment of quality and comprehension of the message delivered in interpretation. The subjects of this study were twelve female conference interpreters. The interpreters were recorded when producing a semi-spontaneous speech and during the simultaneous interpretation of a lecture. Three sampling segments representing the speech (extracted from the start, middle and end positions of the lecture) were selected. We conducted three types of assessment: an acoustic analysis of the selected speech samples, a perceptive assessment on the quality and comprehensibility of interpreters oral production, and an assessment on the quality of the content of the interpretation compared to the original lecture. Using the software Praat, we analyzed the prosodic features of interpreters semi-spontaneous and interpreted speeches acoustically, comparing them in terms of number and distribution of intonation groups and pauses; speech rate; and average, minimum and maximum fundamental frequency rates. By means of a questionnaire based on the Likert Scale applied to 90 judges, we assessed the impressive effects of interpreters oral production. Three interpreter trainers followed an assessment protocol to compare the speech produced by interpreters and the original lecture and verify completeness of original sense (S), errors (E) and omissions (O). Results were then compared for similarities and differences. This project was approved by the Brazilian Research Ethics Committee under no. 44465314.0.0000.5482 / Esta dissertação contempla a interpretação simultânea, modalidade inserida dentro da área de Interpretação de Conferências. O objetivo deste estudo é verificar as características prosódicas da fala semi-espontânea e da fala interpretada de um grupo de intérpretes e analisar como as características da fala interpretada podem influenciar a avaliação de qualidade e compreensão da mensagem produzida pelo intérprete. Participam como sujeitos da pesquisa doze intérpretes de conferência, do sexo feminino. As intérpretes foram audiogravadas em uma fala semi-espontânea e durante a interpretação simultânea de uma palestra. Três segmentos amostrais representativos do discurso (nas posições inicial, medial e final da palestra) foram selecionados. Foram realizados três tipos de estudo: um de natureza acústica, um de natureza perceptiva da qualidade e compreensibilidade da produção oral dos intérpretes e outro da qualidade da interpretação em relação ao discurso interpretado em termos de conteúdo semântico-discursivo. Com a utilização do software Praat, foram analisadas acusticamente as características prosódicas da fala semi-espontânea das intérpretes e dos extratos selecionados, comparando-os em termos de número e distribuição de grupos entoacionais e pausas, taxa de elocução e frequência fundamental média, mínima e máxima. Por meio de um questionário com base na escala de Likert aplicado a 90 juízes, foram avaliados os efeitos impressivos da produção oral dos intérpretes e através de um protocolo de avaliação aplicado a 3 profissionais da área de formação em interpretação foram comparadas as transcrições do discurso produzido pelas intérpretes em relação ao discurso interpretado para verificação da manutenção do sentido original (S), presença de erros (E) e de omissões (O). Os resultados foram discutidos para verificação de similaridades e diferenças entre as avaliações. Esse projeto foi aprovado pelo Comitê de Ética em Pesquisa sob o no. 44465314.0.0000.5482

Submitted by Elba Lopes (elba.lopes@fecap.br) on 2016-01-27T18:34:52Z No. of bitstreams: 2 Carlos_Henrique_Pilleggi_Cotrim.pdf: 10713733 bytes, checksum: 45d575515233c4b974f51a451fce2dfd (MD5) license_rdf: 23148 bytes, checksum: 9da0b6dfac957114c6a7714714b86306 (MD5) / Made available in DSpace on 2016-01-27T18:34:52Z (GMT). No. of bitstreams: 2 Carlos_Henrique_Pilleggi_Cotrim.pdf: 10713733 bytes, checksum: 45d575515233c4b974f51a451fce2dfd (MD5) license_rdf: 23148 bytes, checksum: 9da0b6dfac957114c6a7714714b86306 (MD5) Previous issue date: 2012-03-29 / The participation of individual investors in the Brazilian capital market increased about 85,000 in 2002 to over 600,000 in 2011. The BMF&BOVESPA has the goal to reach about 5 million individual investors by the end of 2018 and in this context are inherent risks of investment in shares which the Brazilian investor is little used, due to the complexity of this market. As it is essential a careful evaluation of accounting and financial reporting and the prospects of the company to ensure the investors a most appropriate decision for their investments, this study aims to know the investor perception, as a user, about the understandability of accounting and financial reporting, of publicly traded companies listed on BMF&BOVESPA, investigating possible explanations and comparing user perceptions individual investors to other groups involved. From retrospective studies on accounting and financial reporting, as well as general aspects of comprehensibility and language, was created an electronic research tool accessible via the internet. This instrument was made available to an estimated audience of about 14,600 people and had a return of 413 questionnaires of which 300 were validated. The sample had 97% of respondents with higher education and the results showed a high importance of accounting and financial reporting in decision-making investment in shares by the respondents. However, meeting the expectations related to the understandability of the reports had intermediate scores in most segments analyzed and found that the CLOZE test scores were low for most individual investors. The publicly traded companies, especially in the perception of individual investors, are not easily accessible, do not involve the public in the processes related to the development of accounting and financial reporting and does not seek to know your ideas. These results were in line with the perceptions on the availability of instruments segmented for specific audiences that proved to be low as evidenced by the preference of 81.3% of respondents that preferred separate reports, one conventional and one simplified, more accessible to the user less specialized. For the sample evaluated it is concluded from this study that there are opportunities to improve communication between public companies listed on BM&FBOVESPA and the segments of capital markets, involved in the accounting and financial reporting, from the use of plain language and objective to develop targeted instruments to specific audiences, by the companies that should be attentive to the preferences of investors. / A participa????o dos investidores pessoas f??sicas no mercado de capitais brasileiro mostrou-se crescente nos ??ltimos dez anos com evolu????o de cerca de 85 mil em 2002 para mais de 600 mil em 2011. A BM&FBOVESPA tem a meta de chegar a cerca de 5 milh??es de investidores pessoas f??sicas at?? o final de 2018 e nesse contexto est??o intr??nsecos os riscos do investimento em a????es aos quais o investidor brasileiro recente est?? pouco acostumado, em raz??o da com-plexidade desse mercado. Sendo indispens??vel uma avalia????o criteriosa dos relat??rios cont??-beis e financeiros e das perspectivas da empresa para se assegurar ao investidor uma decis??o mais adequada para seus investimentos, este trabalho tem como objetivo conhecer a percep????o dos usu??rios investidores sobre a compreensibilidade dos relat??rios cont??beis e financeiros, de companhias de capital aberto listadas na BM&FBOVESPA, investigando poss??veis fatores explicativos e comparando as percep????es do usu??rio investidor pessoa f??sica com a percep????o de outros grupos envolvidos. A partir do retrospecto de estudos sobre relat??rios cont??beis e financeiros, bem como de aspectos gerais sobre compreensibilidade e linguagem, foi criado um instrumento de pesquisa eletr??nico acess??vel por meio da internet. Esse instrumento foi disponibilizado a um p??blico estimado de cerca de 14.600 pessoas e teve um retorno de 413 question??rios dos quais foram validados 300. A amostra teve 97% dos participantes com n??vel superior e os resultados demonstraram alta import??ncia dos relat??rios cont??beis e financeiros no processo decis??rio de investimentos em a????es pelos respondentes. Entretanto, o atendimento das expectativas relacionadas ?? compreensibilidade desses relat??rios tiveram notas intermedi??rias na maioria dos segmentos analisados e o teste CLOZE verificou que a compreensibilidade foi baixa para a maioria dos respondentes investidores pessoas f??sicas. As companhias de capital aberto, principalmente na percep????o do investidor pessoa f??sica, n??o s??o de f??cil acesso, n??o envolvem esse p??blico nos processos relacionados ao desenvolvimento dos relat??rios cont??beis e financeiros e n??o buscam saber suas ideias. Esses resultados estavam alinhados ??s percep????es sobre a falta de oferta de instrumentos segmentados para p??blicos espec??ficos que se mostrou baixa, comprovada pela prefer??ncia de 81,3 % dos respondentes de que fossem apresentados relat??rios distintos, um convencional e outro simplificado, mais acess??vel ao usu??rio menos especializado. Conclui-se com este estudo, para a amostra avaliada, que h?? oportunidades de aprimoramento da comunica????o entre as companhias de capital aberto listadas na BM&FBOVESPA e os segmentos do mercado de capitais envolvidos com os relat??rios cont??beis e financeiros, com a utiliza????o de linguagem clara e objetiva at?? a cria????o de instrumentos segmentados para p??blicos espec??ficos, passando pelas companhias estarem atentas ??s prefer??ncias dos investidores.

XX a. antroje pusėje įvykę esminiai pokyčiai – demokratizacijos procesai, rinkos santykių skverbimasis į mediciną, naujų technologijų taikymas diagnostikoje ir gydyme, riboti sveikatos priežiūros resursai – buvo tiesiogiai susijęs su paciento teisių ir laisvių pripažinimu. Darbo tikslas – įvertinti pacientų teisių raišką per gydytojo ir paciento santykius stacionarinėse asmens sveikatos priežiūros įstaigose. Šiame darbe įvertinta pacientų bei gydytojų nuomonė apie paciento teisės į informaciją užtikrinimą ir jos įtaką paciento dalyvavimui priimant sprendimus. Išanalizuotas pacientų socialinių ir demografinių veiksnių ryšys su pacientų informuotumu apie jų ligą, medicininių tyrimų rezultatus, gydymo metodus, galimas gydymo pasekmes ir dalyvavimu priimant sprendimus. Palygintas gydytojų ir pacientų požiūris į abipusį pasitikėjimą ir konfidencialumo užtikrinimą stacionarinėse asmens sveikatos priežiūros įstaigose. Atskleista gydytojų ir pacientų nuomonė apie įstatyme reglamentuojamą nuostatą apie valstybės laiduojamą sveikatos priežiūros užtikrinimą. Disertacijoje vertinama ne tik pacientų nuomonė apie jų teisių užtikrinimą gydantis stacionarinėse asmens sveikatos priežiūros įstaigose, bet atskleidžiamos ir gydytojų problemos, su kuriomis jie susiduria, norėdami įgyvendinti Lietuvos Respublikos įstatymu reglamentuotas pacientų teises. Darbe akcentuojami ne tik pacientų teisių apribojimai ir suvaržymai, bet ir pabrėžiami nepakankami valstybės veiksmai užtikrinant realią ir... [toliau žr. visą tekstą] / Essential changes in the society that occurred in the second half of the 20th century – the democratization processes, penetration of market relationships into medicine, application of new technologies in diagnostics and treatment, limited healthcare resources – were directly related to the recognition of patients’ rights and liberties. The aim of the study was to evaluate the expression of patients’ rights through physician-patient relationships in inpatient personal healthcare units. Physicians’ and patients’ opinion about assurance of patients’ right to information and patients participation in decision-making was evaluated in this dissertation. The associations of patients’ social and demographic characteristics with the extent to which they are informed about their disease, the results of medical examinations, methods of treatment, possible treatment outcomes and participation in decision-making were analyzed. Physicians’ and patients’ attitudes towards mutual trust and confidentiality assurance in inpatients personal healthcare units were compared. Physicians’ and patients’ opinion about regulated provision of patients’ right to State-guaranteed free healthcare was revealed. This dissertation not only evaluates patients’ opinion about the assurance of their rights in inpatient personal healthcare units, but also discloses problems that physicians face when trying to implement patients’ rights regulated by the Law of the Republic of Lithuania. The study not only... [to full text]

This research explores the relationship between sense of coherence, work engagement and organisational commitment in an automotive development institution in South Africa. The study was conducted through quantitative research. The study used the Orientation to Life Questionnaire (OLQ) to measure sense of coherence, the Utrecht Work Engagement Scale (UWES) to measure work engagement and the Organisational Commitment Scale (OCS) to measure organisational commitment. A biographical questionnaire was also used. The questionnaires were administered to a sample of 46 employees, 37 of whom were based in the company’s Pretoria office and nine at their Eastern Cape office. In view of the fact that the sample was small, 100 % of the population was included in the study. A theoretical relationship between the constructs was determined and an empirical study provided evidence of the degree of relationship that existed between them. The results reveal significant relationships to exist between some sub-scales, however, statistical significance could not be reached for some correlations. / Psychology / M. Admin. (Industrial and Organisational Psychology)