abstract: Correctional officers are increasingly being trained in evidence-based practices and the willingness of officers to implement what they have learned is crucial for organizational reform. Most of the literature in this area has examined officer attitudes about rehabilitation and punitiveness. Left out are additional characteristics, such as self-control, that may affect an officer’s receptivity to learn and implement new techniques. The present study examines officer receptiveness to motivational interviewing using 280 surveys administered to correctional officers tasked with both delivering and supervising program delivery to inmates within the Arizona Department of Corrections. Three broad questions are asked: 1) Are officer attitudes about punishment associated with receptivity toward implementing rehabilitative techniques? 2) Are officer levels of self-control associated with receptivity toward implementing rehabilitative techniques? and 3) Is the association between officer attitudes toward punishment and receptivity toward implementing rehabilitation techniques moderated by officer self-control? The results suggest that punitiveness and self-control both have statistically significant direct effects on correctional officer receptivity to training and that self-control does not moderate the relationship between punitiveness and receptivity to training. However, these findings could be due to limitations in the present study’s sampling and statistical methods. Policy implications and future research are discussed. / Dissertation/Thesis / Masters Thesis Criminology and Criminal Justice 2018

abstract: Research examining the long-term impacts of federal interventions under the Civil Rights of Institutionalized Persons Act on correctional institutions has been scant. The result has been a failure to understand the sustainability of reforms aimed at protecting the civil rights of confined persons. This dissertation examined the long-term reforms at the Arizona Department of Juvenile Corrections following a consent decree with the U.S. Department of Justice from 2004 to 2007. Interviews were conducted with current and former ADJC employees, juvenile justice advocates across Arizona, and county court representatives to determine how each of these groups perceived the status of the reforms at the ADJC. The findings of the current dissertation suggest that long-term reforms following consent decrees imposed on correctional institutions are possible. At the ADJC, the methods for securing the reform required that the agency reform its culture, implement a Quality Assurance process, revamp the Investigations and Inspections unit at the agency, and consider the perspectives of external agencies. One of the primary reasons why the department has been committed to making these reforms is because of the perceived loss of legitimacy and resources that would occur if they failed to reform. Such a failure for the agency could have potentially resulted in a closure of the agency. However, the increase in punitive and preventive policies used to enforce the reforms may have negative repercussions on the organizational culture in the long term. Policy implications for future CRIPA consent decrees are outlined, limitations are addressed, and suggestions for future research are made. / Dissertation/Thesis / Ph.D. Criminology and Criminal Justice 2013

Magister Commercii (Industrial Psychology) - MCom(IPS) / The correctional facility, and in particular the job of the correctional officer, remain a unique field of study, as there has not been much research done on the population other than stress-related studies. Although the correctional environment is one of the most dangerous and volatile working environments, there is still a number of correctional officers who remain motivated in their role until the day they retire. Many studies conducted on correctional officers, focused on the negativity associated with the role, resulting in minimal positively focused research. With the recent development in the field of positive psychology and the dimensions of psychological capital it is believed that human resources and psychological strengths assist with improving an employee‟s performance. At present psychological capital is seen as an important concept in helping employees cope with their working environments, resulting in the success of the organisation. Research has also shown a link between an individual‟s psychological capital and their level of work engagement. Having correctional officers being positively engaged in their workplace, will firstly result in the successful operation of correctional facilities and secondly it will allow the department of correctional services to achieve their vision and mission in protecting society from harmful individuals and rehabilitating the inmates to successfully integrate into society again. Data for this present study was collected through a biographical questionnaire, the Psychological Capital Questionnaire (PCQ) and the work and well-being questionnaire (UWES-17). A convenience sample was utilized, with 122 correctional officers completing the questionnaires. The data was then analyzed using a statistical package for the social sciences (SPSS). This study found that psychological capital does influence work engagement amongst the sample of correctional officers, specifically the psychological capital dimension hope influencing the work engagement dimension vigour. Furthermore optimism explained the greatest proportion of the variance in work engagement. Recommendations for the organisation and future research were proposed.

Correctional Officers are responsible for responding to emergency/crisis situations in correctional settings. Research shows that their work is characterized by numerous psychological stressors that vary by degree and intensity, which can lead to compromised job performance and, ultimately, job burnout. Despite the increased attention directed to the problem of occupational stress in first responders among other professions over the past several years, virtually no investigations have focused on correctional officer resilience. The purpose of this study was to: (a) identify whether select positive personal variables (i.e., hope, optimism, social support) are associated with increased resilience, (b) determine the extent to which individual resilience acts as a protective factor against job burnout, (c) ascertain whether resilience serves as a significant mediator between hope, optimism and social support and reduced burnout, and (d) utilize the findings to make suggestions for future interventions and research in this area. By identifying specific individual characteristics that increase resilience and protect correctional officers against job burnout, it is expected that more efficacious approaches can be identified to enhance stress reduction and management.

This thesis explores the structure and delivery of education programs to justice-involved adults in Canadian federal prisons and in the community. A series of semi-structured interviews as well as three volumes of the Journal for Prisoners on Prisons were analyzed using a qualitative approach to determine whether or not principles of adult education and components of performative space are present in current correctional education strategies. The findings suggest that while there are occurrences of both elements in the education that is provided to prisoners, the programs in the community are much more reflective of these adult learning standards. This project highlights the need for research into the area of adult correctional education, increased collaboration between the fields of criminology and education, and provides a framework from which future research can continue.

Magister Educationis - MEd / In South Africa and elsewhere all correctional centres offer educational programmes today with the aim of rehabilitating offenders by giving them the opportunity to further their studies and to develop vocational skills. However, reports show that the dropout rate is very high. This study thus explores educators’ perceptions of factors that hinder effective learning in South African correctional centres. It also examines barriers and probes strategies with the aim of finding out how deficiencies may be addressed. To this end the enquiry relied on a qualitative approach using semi-structured interviews with eleven individual educators.

The prevalent rates of sexual crimes against children in South Africa require forensic social work as a specialised field to assist the criminal justice system to respond effectively to victims' essential needs. This need has led to the employment of social workers in forensic units in the South African Police Services (SAPS) as an investigative aid under detective services to enhance service delivery in forensic practices. The initiative materialised through previous collaboration between the National Department of Social Development (DSD), tertiary institutions and the South African Council of Social Service Professions (SACSSP), to deliberate on strategies to curb the alarming rates of crime, violence and other related social problems in South Africa. Instituting specialised forensic practice was the outcome and it provided context of this study. This study explored social workers' experiences of forensic practice with victims of child sexual abuse in the City of Cape Town. Forensic social work is an emerging field of practice that requires tertiary training for social workers who want to practice forensic social work to acquire specialised knowledge and skills to practice competently. The study objectives involved; ● To explore the challenges faced by social workers providing forensic services to victims of child sexual abuse. ● To discover concerns involved in generalist social workers providing forensic services to victims of child sexual abuse. ● To describe the social workers' decision making in their intervention in providing forensic social work services. ● To explore the levels of knowledge and skills of social workers in forensic practice with sexual abuse cases. The study adopted a qualitative research approach where data was collected using a semistructured interview schedule. The non-probability purposive sampling approach was implemented based on the researcher's judgement of the role players relevant to this study. The sample interviewed for this study comprised of twenty social workers handling child sexual abuse cases from government departments and non-governmental organisations in the City of Cape Town to explore their experiences in handling child sexual abuse victims. The data was analysed using Tesch's (1990) eight steps of data analysis. The findings revealed that collaborative partnerships are at the core of the criminal justice system and networking with relevant role-players and stakeholders allow the handling of these complex cases effectively. However, with the challenging nature and risk involved in forensic social work practice, social workers' attrition rates were high in a field already suffering from the scarcity of human resources. Social workers in forensic practice experience various challenges with child victims, the justice system and collaborations with other role-players. All these challenges are seen as contributing factors to the delay of cases and low conviction rates of sexual offences in South Africa. There is a need therefore to improve collaborations among role players handling child sexual abuse cases for effective service delivery.

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This study employed convergent parallel mixed methods design to examine the transformative effect of education programmes as perceived by ex-offenders within the South African Department of Correctional Services (DCS). The DCS delivers education programmes to incarcerated people in compliance with Section 29 (1) of the Constitution of the Republic of South Africa. The theoretical framework which underpins this study is the Good Lives Model (GLM) of offender rehabilitation.This research was influenced by John Dewey’s Pragmatic Paradigm. Inquiry was conducted in two Regions; Gauteng and KwaZulu Natal. A convergent parallel mixed methods approach was adopted throughout this study. In-depth interviews and questionnaires were utilized as data collection instruments in the research field. Pilot testing of a questionnaire form was conducted to five (5) exoffenders with demographic characteristics similar to the research sample. A total of fifty-two (52) ex-offenders who attended education programmes in the DCS; forty (40) questionnaires and twelve (12) in-depth interviews) were involved in this study. Both data types; quantitative and qualitative were collected concurrently or parallel and given equal status during data collection (Molina-Azorin & Cameron, 2010, Small, 2011, Creswell, 2013, Creswell & Plano Clark, 2007). Analysis of questionnaires and in-depth interviews data were performed independently. Data integration was performed at design, methods, results and discussion levels (Fetters & Freshwater, 2015, Ivankova, 2015). The main research findings demonstrate that education programmes promote offender transformation, reduce recidivism rate, improve quality of life, improve literacy levels and a criminal record is a barrier to ex-offenders’ employment in communities. Based on the research findings, this study concludes that education programmes enhance offender transformation, reduce recidivism rate, improve quality of life, improve literacy levels and ex-offenders struggle to secure employment opportunities in communities due to a criminal record. This study recommends further research on the transformative effect of education programmes in other Regions, the DCS should prioritize implementation of technical, vocational and entrepreneurial education programmes and a policy which facilitates ex-offenders’ employment to reduce recidivism rate should be developed. Finally, this study proposes a Student Transformation Model for guiding implementation of education programmes within the South African Department of Correctional Services. / Thesis (PhD)--University of Pretoria, 2017. / Humanities Education / PhD / Unrestricted