Esta pesquisa trata da gestão de riscos corporativos em empresas do setor não financeiro. Sabe-se que existem normas, ferramentas e métodos que auxiliam as empresas na gestão de seus riscos, entretanto verifica-se que há uma lacuna no que tange a impossibilidade de estabelecimento de um modelo padrão para gerir riscos, pois, uma metodologia única não seria capaz de abarcar as especificidades de cada empresa. Sendo assim, cada organização precisa desenvolver sua própria forma de gerir seus riscos, segundo o seu perfil, porte, setor e recursos disponíveis. Nesse sentido, o objetivo deste estudo é analisar o processo de gestão de riscos corporativos em empresas do setor não financeiro, buscando identificar quais são os aspectos fundamentais considerados para estruturação de uma área de riscos; descrever os elementos da análise do ambiente (interno e externo) no qual a empresa está inserida; e verificar quais são os principais agentes processos, metodologias, normas e ferramentas adotadas para gerir os riscos nessas empresas. Para tanto, este estudo foi desenvolvido a partir de uma pesquisa qualitativa e descritiva, baseada em estudo de casos múltiplos, que permitiu um aprofundamento na realidade organizacional das unidades de análise escolhidas com a finalidade de compreender como elas estruturam seu processo de gestão de riscos corporativos. Os resultados decorrentes da análise realizada nos mostram que as empresas estudadas demonstram um alinhamento com os principais direcionamentos apontados pela literatura para gerir riscos, divergindo apenas com relação a pontos particulares decorrentes de especificidades suas realidades organizacionais / This is a research about enterprise risk management in non-financial sector companies. There are rules, tools and methods that assist companies in managing their risks, however it turns out that there is a gap regarding the impossibility of establishing a standard model to manage risk, because a single methodology would not be able to deal with the specificities of each company. Consequently, each organization needs to develop its own way of managing their risks, according to his profile, size, industry and available resources. Accordingly, the main objective of this study is to analyze the process of enterprise risk management in non-financial sector companies in order to identify what are the key issues considered for structuring a risk area; describe the analysis of the environmental (internal and external) in which the company operates; and see which are the main agents, processes, methodologies, standards and tools used to manage risks in these companies. In order to achieve that, this study was developed from a qualitative and descriptive research, based on multiple case study, permitting a deep analysis of the organizational reality of the companies chosen; in order to understand how they structure their enterprise risk management process. The results show that in the studied companies demonstrate alignment with the main directions indicated in the literature to manage risks, differing only about particular issues arising from their specific organizational realities.

Utvecklingen av dagens teknik tilltar i en otrolig hastighet ochvärlden definieras mer och mer av globalisering, digitalisering,uppkoppling och omgående tillgång till information, produkter ochtjänster. Digitaliseringen har en stark inverkan på den finansiellasektorn då många produkter på den finansiella marknaden idag ärinformationsbaserade. Fintech skapar ett nytt paradigm därinformationsteknik fungerar som drivmedel och driver innovationinom finansbranschen. Fenomenet beskrivs som en “gamechanger”, disruptivt och antas bidra grundläggande förändringarinom traditionella finansiella marknaden. Blockchainteknologin ären av många Fintechinnovationer som har gjort avtryck påfinansiella aktörer världen över och sägs ha potential attrevolutionera den finansiella sektorn. Dock så är det fortfarande enrelativt outforskad teknologi. / The development of today's technology is increasing withincredible speed and the world is more and more defined byglobalization, digitization, connectivity and immediate access toinformation, products and services. Digitalization has a strongimpact on the financial sector, as many products in the financialmarket today are information-based. Fintech creates a newparadigm where information technology acts as a fuel and drivesinnovation in the financial industry. The phenomenon is describedas a "game changer", disruptive and supposed to contribute tofundamental changes in the traditional financial market. Theblockchain technology is one of many Fintech innovations that hasimpressed financial players worldwide and is said to have thepotential to revolutionize the financial sector. However, it is still arelatively unexplored technology.

Magister Legum - LLM / South Africa

The aim of the diploma thesis is to evaluate consequences of the United Kingdom withdrawal from the European Union to financial sector and provide different view of the issue than studied analysis carried out so far. The thesis proves the size, broad structure and unique position of the British financial sector in Europe and the world. Theoretical part focuses on the historical perspective, to the explanation of how the financial system works, last but not least to the crucial regulatory norms and sector participants. Based on real and specific data, practical part explains the scope of financial sector, its significance and analyses the UK role in the approval process of specific regulatory standards. Lobbying is denoted as an effective way of influencing standards towards national interests. In conclusion, thesis provides an overview of UK losses and benefits after Brexit, including a proposal for modification the practical operation of the financial system and pay attention to problematic areas. It is demonstrated that Britain for its scale of the financial sector has been long-term influencing European regulation of the sector and despite withdrawal from European Union likely remain a global financial centre.

L’objectif de la recherche est d’étudier, dans une optique partenariale de la firme, l’efficacité des stratégies d’alliance dans le secteur financier français en termes d’amélioration de niveau d’orientation client des entreprises partenaires. Nous nous fondons, d’une part, sur l’approche par les connaissances et en particulier celle de l’apprentissage organisationnel, et d’autre part, sur la littérature portant sur le management des relations interentreprises. D’un point de vue théorique, des différentes approches traitant du management des alliances, notre recherche instrumentalise celle concevant ces stratégies comme un processus d'apprentissage organisationnel. L’analyse causale, étudie l’influence des modes de coordination des stratégies d’alliance sur le niveau d’orientation client des entreprises partenaires : Il s’agit des deux variables : confiance et contrôle. Cette influence s’exerce par le biais d’une variable centrale à savoir la qualité d’apprentissage organisationnel. Cette analyse explicative est réalisée grâce aux méthodes d’équations structurelles, de type PLS. Trois principaux résultats sont obtenus : quand les rapports entre les partenaires sont basés sur la confiance, la qualité d’apprentissage organisationnel dans l’alliance se retrouve meilleure ; l’exercice du contrôle dans l’alliance n’affecte pas la qualité d’apprentissage organisationnel ; et l’alliance, par l’apprentissage organisationnel qu’elle permet, améliore le niveau d’orientation client des entreprises partenaires. / Based on the perspective of the partnership of the firm we aim to study, alliance strategies in the French financial sector, in terms of the improvement of the level of customer orientation business partners. We are based, firstly, on the approach by the knowledge and especially that of organizational learning, and secondly, on the linkages’ management literature. From a theoretical point of view, in terms of the various approaches dealing with the management of alliances, our research exploits those which designing these strategies as a process of organizational learning. Causal analysis, studies the influence of the modes of coordination of alliance strategies on the level of customer orientation of companies: These are two variables: trust and control. This influence is exerted through a central variable namely the quality of organizational learning. Such explanatory analysis is performed using the methods of structural equation of PLS. Three main results are obtained: when the relationship between the partners is based on trust, quality of the organizational alliance learning is found best ; the exercise of control within the alliance does not affect the quality of learning organizational and The alliance allows organizational learning and improves the level of customer orientation business partners.

The thesis examines the influence of the financial and economic crisis on the economy of the United Kingdom. After a theoretical introduction to the financial and economic crises the impact of the crisis on the most important macroeconomic indicators is observed from the beginning of recession in 2008 until present. Final part of the work describes and analyzes the reaction of the British government and Central bank to alleviate the impact of the crisis on the real economy. It examines in detail two important issues, namely consolidation of public finances and restoring of British financial sector stability. With regard to economic development and current condition a possible future development of the British economy in the next few years is outlined.

Banking crisis and following sovereign debt crisis are the cause of some changes on the financial market. This thesis is mainly focused on the debt crisis and its impact on financial sector stability. Roots, consequences and probable solutions of the debt crisis are also examined. Among analysed solutions were included proposals for financial transaction tax, stability bonds and regulation under new concept of CRD IV, bail-in and federalization of the eurozone. Analysed are also ratings, fiscal policy and optimality of the euro currency areas and its impact on stability of financial institutions. According to results, some proposals could be contrary to each other if implemented in its present form. Or it can increase moral hazard of financial institutions. Another consequence is establishment of new regulations. On the other hand, positive is that financial institutions have endured the sovereign debt crisis.

La pandemia de COVID-19 significó una serie de desafíos y cambios para las personas; a los que debimos adaptarnos. Muchos países se vieron afectados por la crisis y esto chocó no solo a sus sistemas de salud pública, sino a sus economías, mercados, etc. El Perú, particularmente, fue afectado por el virus a principios de marzo de 2020, pero solo tardó un par de días más en crecer tanto que el Gobierno tuvo que instalar medidas como una cuarentena nacional y políticas de distanciamiento social, mientras que también se declaró al país en estado de emergencia. Esta situación perjudicó al mercado peruano y a sus muchos jugadores. No obstante, algunos sectores evolucionaron gracias al auge del comercio electrónico, como el financiero y bancario, liderados por instituciones como Visa, Mastercard y varios bancos. Sin embargo, mientras crecían online, las personas aún necesitaban consumir información en el mundo físico. Por lo tanto, empresas y Estado tuvieron que encontrar una manera de compartir mensajes manteniendo la calma y tranquilidad necesarias. En esta línea, este documento analizará a profundidad a uno de estos jugadores, Mastercard; sus respuestas comunicacionales, y su uso de las relaciones públicas como una herramienta para lograr sus objetivos. / The COVID-19 pandemic meant a new set of challenges and changes for individuals that we just needed to adapt to. Many countries were hit with the crisis and this affected not only their public health systems but their economies, markets, jobs, income, etcetera. Peru, particularly, was hit with the virus in early March of 2020, but it only took a couple more days for it to grow so much that the government had to install measures such as a nationwide quarantine and social distancing policies, while also declaring the country in State of Emergency. This situation hurt the Peruvian market and its many players. Nonetheless, some sectors managed to evolved thanks to the rise of ecommerce, specially the financial and banking sectors, led by institutions such as Visa, Mastercard, and many banks. However, while growing online, people still needed to consume information from the physical world. Thus, companies and the State had to find a way to share messages while maintaining the calm and tranquility necessary. In this line, this paper will further intrude into one of these players, Mastercard, communicational responses and it’s use of public relations as an adequate tool to accomplish said goals. / Trabajo de investigación

El presente trabajo de investigación tiene como objetivo proponer la implementación de una Oficina de Gestión de Proyectos (PMO) en la Gerencia de Operaciones e Infraestructura (GOI) de una entidad financiera. Se ha identificado que los dos principales problemas en relación a la gestión de proyectos, dentro de la gerencia, son el elevado porcentaje de proyectos cancelados y el elevado porcentaje de proyectos que exceden el presupuesto planificado. Las causas principales de estos problemas son la falta de una metodología o estándares basados en las buenas prácticas para la gestión de proyectos y la falta de un organismo encargado de proponer, difundir y controlar el cumplimiento de esta metodología o de las buenas prácticas en la gestión de proyectos dentro de esta Gerencia. Con la implementación de la PMO, se otorgará un mayor control y soporte en la gestión de proyectos, así como, mejorar el desempeño de dicha gestión implementando una metodología que defina las normas y procedimientos que permitan un óptimo planeamiento, medición y control de los proyectos basado en las buenas prácticas y estándares, desarrollados bajo la supervisión del Project Management Institute (PMI). Este trabajo de investigación está compuesto por 4 capítulos. En el capítulo 1, se desarrolla el marco teórico donde se describe la situación del sector y conceptos relacionados a la gestión de proyectos, portafolios, PMO y OPM3. En el capítulo 2, se describe la situación actual de la empresa y de la Gerencia de Operaciones e Infraestructura, la problemática que afronta en relación a la gestión de proyectos, y se realiza una evaluación del nivel de madurez de su gestión de proyectos. Además, se describe la necesidad de implementar la PMO como solución a los problemas identificados. En el capítulo 3, se describe la propuesta y despliegue de la PMO donde se incluye su planeamiento y diseño, así como el plan de despliegue de la PMO. Adicionalmente se define la estrategia de implementación de la PMO, donde se detalla el análisis costo beneficio de la propuesta. Finalmente, en el capítulo 4, se presentan las conclusiones y recomendaciones del presente trabajo de investigación. / This research paper has the objective to propose the implementation of a Project Management Office as part of the Operations and Infrastructure Management of a financial institution. It has been identified that the two main issues regarding project management are the high percentage of cancelled projects as well as projects that exceed the original budget. The main reasons that are causing these problems are the lack of methodologies based on an efficient practice in project management, the lack of an organization in charge of proposing, promoting and controlling that the methodology is implemented, and the lack of a good practice in project management inside this area. With the implementation of the proposed Project Management office, there will be more control and support in project management. In addition, there will be improvement in managing this area because regulations and procedures to optimize planning, measurement and control will be implemented and developed based on the best practices and standards under the supervision of the Project Management Institute. This research work is composed of four chapters. The first chapter introduces the theoretical framework where the situation and concepts related to project management, portfolios, PMO and OMP3 are described. The second chapter describes the current situation of the company and operations and infrastructure management, and the problems they confront regarding project management and an evaluation of the level of maturity of project management is made. Besides, the need of implementing the PMO as a solution to the identified problems is described. In chapter 3, the description of the proposal and deployment of the PMO is presented, including the planning and design. Additionally, the strategy of the implementation of the PMO is defined, and the project is explained, including the cost-benefits analysis of the proposal. Finally, in chapter 4, some conclusions and recommendations are given / Trabajo de investigación

En el presente estudio se tuvo como objetivo determinar el impacto financiero de la continuidad del negocio bajo el contexto de COVID-19 en las principales instituciones financieras en Lima, año 2020. El trabajo de investigación se divide en 5 capítulos: En el capítulo 1 se usa importante literatura en relación con las variables de estudio encontradas, se expuso los conceptos y su finalidad. Posteriormente, en el segundo capítulo se expone la situación actual del problema, objetivo general y especifico. Luego, en el tercer capítulo, se realiza el estudio cualitativo y cuantitativo por medio de encuestas y entrevistas a la muestra seleccionada. Seguidamente, en el cuarto capítulo se desarrolla la investigación y se procesan los datos, asimismo, por medio de un caso práctico se evalúa el impacto financiero bajo el contexto del COVID-19 en una empresa financiera de la muestra seleccionada. Concluyendo en el quinto capítulo, se validó la hipótesis general y especificas mediante el análisis de los resultados obtenidos en las encuestas. Asimismo, se analizó las entrevistas en profundidad y el caso práctico, para finalmente, formular las conclusiones y recomendaciones de la presente tesis. / The objective of this study was to determine the financial impact of business continuity under impact under the context of COVID-19 in the main financial institutions in Lima, year 2020. The research work is divided into 5 chapters: In chapter 1, important literature is used in relation to the study variables found, the concepts and their purpose were exposed. Subsequently, in the second chapter the current situation of the problem, general and specific objective is exposed. Then, in the third chapter, the qualitative and quantitative study is carried out through surveys and interviews with the selected sample. Next, in the fourth chapter, the research is developed and the similar data is processed, through a practical case the financial impact is evaluated under the context of COVID-19 in a financial company of the selected sample. Concluding in the fifth chapter, the general and specific hypothesis were validated by analyzing the results obtained in the surveys. Likewise, the in-depth interviews and the practical case were analyzed, to finally formulate the conclusions and recommendations of this thesis. / Tesis