Este trabalho relata a experiência de avaliação do processo de acolhimento em saúde mental na cidade de São Paulo-SP. Baseou-se em entrevistas com os trabalhadores do CAPS adulto e de duas UBS uma com equipe de saúde mental e outra sem essa equipe. O objetivo foi entender o estabelecimento do acolhimento nestes serviços, considerando a percepção dos trabalhadores e identificando o vínculo e a articulação da rede neste processo. Utilizou-se como abordagem metodológica a hermenêutica filosófica gadameriana, para identificar que elementos participantes do processo de acolhimento poderiam ser destacados a partir da pergunta primaz: como é o serviço de saúde mental? Procedeu-se à análise das narrativas e a partir delas se estabeleceu três linhas de argumentação: vínculo, acolhimento, e articulação da rede. Os resultados surgiram em forma de quatro categorias: sensação de ausência; mistura de modelos; primazia em tecnologias duras; e ineficiência quanto à integralidade. Estes achados foram confrontados com outro serviço de saúde: o PSF; e apenas a categoria ausência não pode ser conferida / This paper reports the evaluation experience of hosting process in mental health care in São Paulo-SP. Based on interviews with workers in the adult CAPS and two UBS - with a mental health team and one without this team. The goal was to understand the establishment of hosting into these services, considering the perception of employees and identifying the link and network connection in this process. Was used as a methodological approach to philosophical hermeneutics of Gadamer, to identify which inner elements of the hosting process could be detached from the primate question: how is the mental health service? Proceeded to the analysis of narratives from them and were established three lines of argumentation: link, hosting, and the network connection. The results came in the form of four categories: feeling of lack, mix of models; precedence in hard technologies, and inefficient as to integrality. These findings were compared with other health service: the PSF, and only the category lack could not be checked

La capacité à appréhender des enjeux complexes est devenue une question vitale pour les organisations en ce début de XXIe siècle et mobiliser l'intelligence collective pour y répondre apparait comme une piste intéressante à explorer. Afin de mieux cerner le potentiel de cette alternative aux façons de faire actuelles, nous avons mené une recherche-action sur des pratiques innovatrices favorables à l'émergence d'une telle intelligence collective. En nous basant sur la théorie de la complexité en sciences sociales, nous avons constitué un espace ouvert de réflexion collective (Owen, 1997) prenant la forme d'un atelier de création. L'animation et la réalisation de cet atelier ont servi de lieu d'observation privilégié des processus qui entrent en jeu dans une dynamique d'intelligence collective. La stratégie de recherche-action participative a ouvert la voie à une approche en émergence dans le champ de l'animation, soit « The Art of Hosting and Harvesting ». Cette recherche exploratoire a procédé par la mise en œuvre de différentes pratiques qui en découlent, afin de cerner les conditions favorables à l'émergence de l'intelligence collective. Les pratiques étudiées partagent des fondements humanistes et des valeurs communes, tels le respect, l'ouverture, la confiance, l'écoute et l'authenticité. Lieu de réflexion sur des enjeux organisationnels complexes, l'atelier a fait éclore une pensée collective dont le déploiement et l'évolution ont été suivis et modélisés. Pour ce faire, une approche esthétique des organisations (Strati, 1999) a été privilégiée afin de cerner et refléter la complexité des phénomènes émergents. Les résultats de recherche issus de la mise en œuvre des pratiques montrent que plusieurs conditions se conjuguent pour favoriser l'émergence de l'intelligence collective, à savoir : l'intention (Scharmer, 2007a), l'ouverture à soi et à l'autre (Scharmer, 2007), la présence (Scharmer, 2007), le dialogue (Bohm, 1996), la collaboration (Heath, 2007), le désir de reliance (Morin, 1995) et l'énergie (Csikszentmihalyi, 1997). Un modèle dynamique du processus collectif menant à la création d'une intelligence collective résulte de la recherche. Cette étude contribue à l'avancement des connaissances en communication en explorant des moyens de mobiliser le potentiel de collaboration et d'intelligence collective, pour aider les personnes et les organisations à faire face aux enjeux complexes du XXIe siècle. ______________________________________________________________________________ MOTS-CLÉS DE L’AUTEUR : complexité, organisation, changement, intelligence collective, The Art of Hosting and Harvesting.

Since the speedy popularity of Internet infrastructure and explosive increasing of World Wide Web services, a lot of traditional companies had web-enabled their business over Internet and used WWW as their application platform. Those web services, such as the on-line search, e-learning, e-commence, multimedia, network service, e-government etc., need a stable and powerful web server to support the huge capability. The web hosting service becomes increasingly important in which the service providers offer system resources to store and to provide Web access to contents from individuals, institutions, and companies, who lack resources or expertise to maintain their Web site. Web server cluster is a popular architecture used by the hosting service providers as a way to create scalable and highly available solutions. However, hosting a variety of contents from different customers on such a distributed server system faces new design and management problems. This dissertation describes the work pursuing for constructing a system to address the challenges of hosting Web content on a server cluster environment. Based on the achievement of the software-based content-aware distributor, some high repetition and fixity tasks originally treated by software module are delivered to hardware module for speeding up the packet processes and for sharing the loads on the software module. Our software-based distributor is implemented in Linux kernel as a loadable module. A few system calls in user level are built to support the integration of resource management.

Made available in DSpace on 2015-05-08T14:47:20Z (GMT). No. of bitstreams: 1 arquivototal.pdf: 781817 bytes, checksum: f513c5b0261558bc82136f31de77dc85 (MD5) Previous issue date: 2009-12-18 / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior / The central theme of this study includes the host as a tool for humanizing health practices, based on results of research conducted at the national level that reflect the changes resulting from its application in various scenarios that shape health services. The host humanizes the practices of care by recognizing the characteristics that permeate the encounter between subjects, and expand access to health services, resulting in resolving care, based on co-responsibility, ethics and relationship. Thus, this study aims to investigate scientific studies published that focus on the central host and humanization in health care, examining the results from research conducted for the humanization of health care. This is a study of integrative literature review, for its implementation was conducted a search in the databases, the Virtual Health Library: LILACS and SciELO databases and portals of theses and dissertations from institutions: USP, UFC, UFPB , and CEBEN CAPES portal. To facilitate data collection were used as descriptors of the words: welcome, welcome, and access, hosting and bonding, comforting and humane, shelter and care. Data collection was performed during February, March, April and May of 2009. The sample consisted of 28 studies, available in full electronically published between 2002 to 2008. Data analysis identified three thematic categories: host, host to host and soft technology and access. Within these categories was possible to view the subcategories: bond, care, humanization, management of care and perception of professionals and users. In this context, the host introduced himself as a great tool that has the potential to transform the care practices that have been developed in health services, however, has been operationalized with difficulties. To become effective they must be worked from the perspective of raising awareness among professionals to recognize it as part of an indivisible whole in their practice of care. It involved the search for partnerships with the community in order to have her as an ally in this construction, a suggestion would be the formation of local health councils, to discuss among other things the construction of the host in health services so that they can act with his whole arsenal resolute. / A temática central desse estudo compreende o acolhimento como ferramenta para humanizar as práticas em saúde, embasado em resultados de pesquisas produzidas em âmbito nacional que retratem as mudanças decorrentes de sua aplicação nos vários cenários que conformam os serviços de saúde. O acolhimento humaniza as práticas de cuidar por valorizar as características que permeiam o encontro entre sujeitos, além de ampliar o acesso aos serviços de saúde, traduzindo-se no cuidado resolutivo, pautado na co-responsabilização, ética e vínculo. Nessa perspectiva, este estudo tem como objetivos Investigar as produções científicas publicadas que tenham como foco central o acolhimento e a humanização do cuidar em saúde; Analisar os resultados das pesquisas produzidas para a humanização do cuidar em saúde. Trata-se de um estudo de revisão integrativa da literatura, para a sua realização foi realizada uma busca nas bases de dados, da Biblioteca Virtual em Saúde: LILACS e Scielo, e nos portais de teses e dissertações das instituições: USP,UFC,UFPB, portal CAPES e CEBEN. Para viabilizar a coleta de dados foram utilizados como descritores as palavras: acolhimento, acolhimento e acesso, acolhimento e vínculo, acolhimento e humanização, acolhimento e cuidado. A coleta de dados foi realizada nos meses de fevereiro, março, abril e maio do ano de 2009. A amostra foi composta por 28 estudos, disponibilizados na íntegra eletronicamente, publicados no período de 2002 a 2008. A análise dos dados permitiu identificar três categorias temáticas: acolhimento, acolhimento como tecnologia leve e acolhimento e acesso. Dentro dessas categorias foi possível visualizar as subcategorias: vínculo, cuidado, humanização, gerenciamento do cuidado e percepção de profissionais e usuários. Nesse contexto, o acolhimento apresentou-se como ferramenta que possui um grande potencial para transformar as práticas de cuidado que vem sendo desenvolvidas nos serviços de saúde, contudo, vem sendo operacionalizado com dificuldades. Para sua efetivação é necessário que este seja trabalhado na perspectiva de sensibilizar os profissionais a reconhecê-lo como integrante de um todo indivisível em sua prática de cuidado. Cabe aos envolvidos buscar parcerias com a comunidade, a fim de tê-la como aliada nessa construção, uma sugestão seria a formação de conselhos locais de saúde, para entre outras coisas discutir a construção do acolhimento nos serviços de saúde, para que estes possam atuar com todo o seu arsenal resolutivo.

nÃo hà / Os serviÃos de urgÃncia e emergÃncia constituem importantes componentes do sistema nacional de saÃde, destinados ao atendimento de pacientes com afecÃÃes agudas, com ou sem risco de morte, exigindo profissionais preparados para oferecer assistÃncia imediata aos clientes. Deste modo, os profissionais que atuam nessas unidades deveriam receber treinamento especÃfico. Objetivou-se avaliar o efeito do treinamento no conhecimento dos enfermeiros sobre acolhimento com classificaÃÃo de risco em unidade de urgÃncia e emergÃncia. Trata-se de um estudo de delineamento prÃ- experimental, modelo prÃ- teste / pÃs-teste com um Ãnico grupo, enfocando o efeito de um treinamento em acolhimento com classificaÃÃo de risco. A pesquisa foi realizada em um hospital pÃblico municipal de urgÃncia e emergÃncia, situado na cidade de Fortaleza-CE. A populaÃÃo foi composta por enfermeiros com escala de plantÃo na unidade de emergÃncia e seguindo os critÃrios de inclusÃo e exclusÃo a amostra ficou constituÃda por 30 enfermeiros. Como instrumento utilizou-se um questionÃrio autoaplicativo (prà e pÃs-treinamento). Os dados foram digitados em uma base de dados no Microsoft Access 2002 e, apÃs digitaÃÃo, foram exportados para o programa estatÃstico STATA v.8 para tratamento e geraÃÃo dos resultados. A pesquisa foi aprovada pelo Comità de Ãtica da Universidade Federal do Cearà - COMEPE sob o Protocolo n 108/11. Os resultados apontam que o grupo foi constituÃdo em sua totalidade pelo sexo feminino onde a maioria (66,6%) tinha idade superior a 40 anos e eram casadas ou em uniÃo estÃvel (56,6%). Quanto ao tempo de graduaÃÃo em Enfermagem, 73,3% computaram perÃodo igual ou superior a dezesseis anos e 90% tinham concluÃdo uma especializaÃÃo. O grupo apresentava atuaÃÃo em Enfermagem igual e superior a dezesseis anos (66,7%), com tempo de serviÃo em emergÃncia de atà cinco anos (53,3%). Identificou-se que 76,6% das enfermeiras trabalham em outra (s) instituiÃÃo (Ães). Deste modo, encontrou-se uma Carga HorÃria (CH) semanal de trabalho igual ou superior a quarenta horas em 63,6%. Na anÃlise relacionada à prÃtica do acolhimento com classificaÃÃo de risco houve um aumento significativo da primeira para a segunda etapa quanto aos acertos, ficando essa mudanÃa mais perceptÃvel nas questÃes: C1 (de 63,3% para 90%); C2 (de 50% para 83,3%); C4 (de 43,3% para 73,3%); C5 (de 46,7% para 73,3%); C6 (de 3,3% para 40%) e C12 (de 16,7% para 56,7%). Nas questÃes associadas Ãs situaÃÃes de urgÃncia e emergÃncia nÃo foram identificadas mudanÃas expressivas. Somente em alguns casos as mudanÃas foram positivas na avaliaÃÃo do conhecimento: C3 (de 66,7% para 80%); C15 (de 33,3% para 50%); C16 (de 83,3% para 96,7%); C17 (de 46,7% para 76,7%) e C25 (de 53,3% para 66,7%). Nas quinze questÃes que abordaram a classificaÃÃo de risco observou-se que na primeira etapa somente uma questÃo (6,6%) teve percentual de acerto igual ou superior a 50% (D10 â 83,3%). Na segunda etapa esse quantitativo cresceu para cinco questÃes (33,3%): D1 (66,7%); D3 (60%); D10 (90%); D11 (56,7%) e D14 (50%). à possÃvel inferir que o treinamento contribuiu para mudar o nÃvel de conhecimento dos enfermeiros, contudo ainda hà necessidade de a instituiÃÃo implementar programas de educaÃÃo continuada, favorecendo a qualificaÃÃo de seus profissionais, proporcionando aos seus clientes um atendimento eficiente e de qualidade.

Greenhouse and microplot studies were conducted for understanding the effects of cover crop species/cultivars for hosts and population reduction of soybean cyst nematode (SCN; Heterodera glycines) from the fields of North Dakota. Moreover, early-maturing soybean [Glycine max (L.)] accessions from different countries of origin were screened for resistance against two common SCN populations for finding new sources of resistance. Thirty-eight cover crop species/cultivars were evaluated for their hosting ability of two SCN populations (SCN103 and SCN2W) from two fields of North Dakota in greenhouse experiments. The majority of the tested crops were non-hosts for both SCN populations. However, a few of them, such as Austrian winter pea (Pisum sativum L.), crimson clover (Trifolium incarnatum L. cv. Dixie), crambe (Crambe abyssinica, cv. BelAnn), field pea, cvs. Aragorn and Cooper, hairy vetch (Vicia villosa Roth), turnip (Brassica rapa L. cv. Purple top), and white lupine (Lupinus albus L.) were poor-hosts/hosts of both SCN populations. Furthermore, thirteen of them were tested for the SCN population reduction either or both in the greenhouse and microplot experiments. Out of 13, at least four crops, such as annual ryegrass (Lolium multiflorum L.), brown mustard (Brassica juncea L. cv. Kodiak), daikon radish (Raphanus sativus L.), and turnip cv. Pointer showed more than 50% population reduction compared with initial population densitiy, consistently in the greenhouse or microplot experiments. The resistance screening of 152 early-maturing soybean accessions showed that a majority of the accessions were susceptible/moderately susceptible to both SCN populations (SCN HG type 0 and 2.5.7), while a few (n=18) showed good resistance responses to both or either of the SCN populations. The cover crops, which were non-hosts/poor-hosts and have a greater ability for the SCN population reduction have great potential to be included in an integrated SCN management strategy. The novel resistant accessions identified in this study have the potential to be used in soybean breeding for developing SCN-resistant cultivars after confirming their resistance response and identifying the resistance genes/loci. The results obtained from this study helps in developing a sustainable SCN management strategy in the northern Great Plains.

With the growing acceptance of photovoltaic (PV) systems globally including Sweden, an increasing number of PV systems has continually been installed all through Sweden. In this study, a selected residential area in Uppsala Sweden is considered as a possible site for PV system installation. Due to the intermittent nature of this energy source and the disturbances it causes to the grid, there is therefore the need to determine the amount of PV that can be accommodated by the already existing grid without any adverse effect to it. This is known as hosting capacity (HC). The HC signifies the level of risks the network operator as well as customers are willing to take with regard to the stability of the grid network. Many possibilities exist by which this can be done which are well discussed later in this report. However, the deterministic method is used in this work. For an effective determination of the HC, the DIgSILENT Power Factory 2021 is used to simulate a synthetic network assumed to be similar to that of the area studied. A parametric analysis is also done to as certain the impact some network variables would have on the limit of PV systems a grid network can accommodate. The results of the study showed that under 0 % penetration, the grid network is stable and no violations witnessed neither from the network with 800 kVA transformer considered as the main network in this study nor that with 500 kVA used for the parametric studies. However, the loadings on the two transformers varied by about 15 %. Integrating PVs into the grid network introduced some level of instability which increases as the size of the PVs increases. This shows the need to peg the PVs’ size to a certain maximum to be able to have control over the grid network. Customers are allowed to install lower sizes but not more than this maximum. The results also showed that changing the transformer size do not affect the nodal voltages nor the cable loadings in the network provided all other parameters remained the same. The only impact is on the transformer loading, with smaller transformers experiencing higher loading condition. This study serves as a basis to determine the initial range of PV sizes customers are allowed to install in the area studied in Uppsala Sweden.

With the integration of renewable and distributed energy resources (DER) and advances in metering infrastructure, power systems are undergoing rapid modernization that brings forward new challenges and possibilities, which call for more advanced learning, analysis, and planning tools. While there are numerous problems present in the modern power grid, in this work, this work has addressed four of the most prominent challenges and has shown that how the new advances in generation and metering can be leveraged to address the challenges that arose by them. With regards to learning in power systems, we first have tackled power distribution system topology identification, since knowing the topology of the power grid is a crucial piece in any meaningful optimization and control task. The topology identification presented in this work is based on the idea of emph{prob-to-learn}, which is perturbing the power grid with small power injections and using the metered response to learn the topology. By using maximum-likelihood estimation, we were able to formulate the topology identification problem as a mixed-integer linear program. We next have tackled the prominent challenge of finding optimal flexibility of aggregators in distribution systems, which is a crucial step in utilizing the capacity of distributed energy resources as well as flexible loads of the distribution systems and to aid transmission systems to be more efficient and reliable. We have shown that the aggregate flexibility of a group of devices with uncertainties and non-convex models can be captured with a quadratic classifier and using that classifier we can design a virtual battery model that best describes the aggregate flexibility. For power system analysis and planning, we have addressed fast probabilistic hosting capacity analysis (PHCA), which is studying how DERs and the intermittency that they bring to the power system can impact the power grid operation in the long term. We have shown that interconnection studies can be sped up by a factor of 20 without losing any accuracy. By formulating a penalized optimal power flow (OPF), we were able to pose PHCA as an instance of multiparametric programming (MPP), and then leveraged the nice properties of MPP to efficiently solve a large number of OPFs. Regarding planning in power systems, we have tackled the problem of strategic investment in energy markets, in which we have utilized the powerful toolbox of multiparametric programming to develop two algorithms for strategic investment. Our MPP-aided grid search algorithm is useful when the investor is only considering a few locations and our MPP-aided gradient descent algorithm is useful for investing in a large number of locations. We next have presented a data-driven approach in finding the flexibility of aggregators in power systems. Finding aggregate flexibility is an important step in utilizing the full potential of smart and controllable loads in the power grid and it's challenging since an aggregator controls a large group of time-coupled devices that operate with non-convex models and are subject to random externalities. We have shown that the aggregate flexibility can be accurately captured with an ellipsoid and then used Farkas' lemma to fit a maximal volume polytope inside the aforementioned ellipsoid. The numerical test showcases that we can capture 10 times the volume that conventional virtual generator models can capture. / Doctor of Philosophy / With the integration of renewable and distributed energy resources (DER) and advances in metering infrastructure, power systems are undergoing rapid modernization that brings forward new challenges and possibilities, which call for more advanced learning, analysis, and planning tools. While there are numerous problems present in the modern power grid, in this work, this work has addressed four of the most prominent challenges and has shown that how the new advances in generation and metering can be leveraged to address the challenges that arose by them. With regards to learning in power systems, we first have tackled power distribution system topology identification, since knowing the topology of the power grid is a crucial piece in any meaningful optimization and control task. We next have tackled the prominent challenge of finding optimal flexibility of aggregators in distribution systems, which is a crucial step in utilizing the capacity of distributed energy resources as well as flexible loads of the distribution systems and to aid transmission systems to be more efficient and reliable. For power system analysis and planning, we have addressed fast probabilistic hosting capacity analysis (PHCA), which is studying how DERs and the intermittency that they bring to the power system can impact the power grid operation in the long term. We have shown that interconnection studies can be sped up by a factor of 20 without losing any accuracy. Regarding planning in power systems, we have tackled the problem of strategic investment in energy markets, in which we have utilized the powerful toolbox of multiparametric programming to develop two algorithms for strategic investment. We next have presented a data-driven approach in finding the flexibility of aggregators in power systems. Finding aggregate flexibility is an important step in utilizing the full potential of smart and controllable loads in the power grid and it's challenging since an aggregator controls a large group of time-coupled devices that operate with non-convex models and are subject to random externalities.

A pesquisa em questão pretendeu compreender o processo de construção de um território dos sentidos através do diálogo, no âmbito de um projeto de Educação Ambiental. Buscou-se investigar as relações de pertencimento e vínculo que se estabelecem entre os sujeitos e o ambiente da APA Embu-Verde através de um processo de diálogo e criação coletiva para uma leitura de mundo (FREIRE, 1996). Situada na região metropolitana de São Paulo, no município de Embu das Artes, a APA (Área de Proteção Ambiental) Embu-Verde é uma unidade de conservação criada pela Lei municipal n. 108/ 2008 (EMBU DAS ARTES, 2008). A pesquisa está inserida num projeto mais amplo de Diagnóstico Socioambiental da APA Embu- Verde, aprovado com recursos do FEHIDRO (Fundo Estadual de Recursos Hídricos) que envolve uma série de atores e instituições incluindo poder público, sociedade civil e Universidade de São Paulo. Neste contexto utilizou-se uma metodologia inovadora para a prática do diálogo The World Café (BROWN, 2001) que faz parte de um conjunto de metodologias intitulada Art of Hosting (Arte de anfitriar conversas significativas). Buscamos através do presente estudo responder a seguinte pergunta: Em que medida o World Café, entendido como método de diálogo pode contribuir nos processos de Educação Ambiental? Com a possibilidade de um estágio de doutorado-sanduíche nos EUA com apoio da Capes/Fulbright foi possível aprofundar o estudo sobre o World Café como método de diálogo e da abordagem do Art of Hosting no tratamento de questões complexas. Neste sentido foram realizadas 12 entrevistas com lideranças que vem utilizando tal abordagem na cidade de Columbus, Ohio, EUA para lidar com questões complexas em diversas áreas (Saúde, Educação, Moradia, Segurança alimentar). Os resultados destacam o forte componente de aprendizado presente em tais metodologias e a jornada pessoal de cada um dos anfitriões como parte essencial do processo. O referencial teórico é multirreferencial contando com o pensamento de autores de diversos campos: da Educação e complexidade ((FREIRE, MORIN) da Educação Ambiental (SORRENTINO, CARVALHO, SAUVÉ, JACOBI). A compreensão dos dados foi realizada segundo a hermenêutica, uma interpretação simbólica de cunho antropológico através da jornada interpretativa (FERREIRA-SANTOS, 2006) no campo da Antropologia da Educação. / This research aims to comprehend the process of building a territory of meanings through dialogue within the framework of an environmental education project. We sought to investigate the sense of belonging and connections established between people and the environment at the Embu Verde environmental protected area through a process of dialogue and collective creation for a reading of world (FREIRE, 1996). Situated in the metropolitan region of São Paulo, in the city of Embu das Artes, the APA (Environmental Protected Area) Embu Verde is a conservation unity recently created by a municipal law (n. 108/2008). This research is inserted into a bigger project called APA Embu Verde Social and Environmental Diagnosis, financially supported by FEHIDRO (Water Resources State Fund), which is composed by multiple stakeholders and institutions including the public sector, civil society and University of São Paulo. In this context we used The World Café methodology (BROWN, 2001) which is included at the Art of Hosting approach, a set of innovative methodologies to deal with complex issues. We sought through this study to answer the question: In which way The World Café, as a dialogue method, can contribute to the environmental education process? Through the opportunity of a Capes/Fulbright scholarship we could deeply understand the methodology principles in contact to The World Café Community Foundation. We did 12 interviews with host leaderships who have been using such an approach in various fields in the city of Columbus, Ohio (US) to deal with complex issues in areas like Health, Education, Homelessness, Food Security. The results highlights the strong learning component present in such methodologies and the personal journey of each host as an important part of the process. The theoretical reference has multidisciplinary sources, with the authors working on different fields, like Education and Complexity (FREIRE, MORIN), Environmental Education (SORRENTINO, CARVALHO, SAUVÉ, JACOBI). The analysis of the data was based on hermeneutics, which is a symbolic interpretation with an anthropological approach through an interpretative journey (FERREIRA-SANTOS, 2006) in the field of Anthropology of Education.

The aim of the thesis was to design and develop a unified application for installation and integration of the software management tools into a single comprehensive and functional unit. The application should also allow export of the project metadata via the RESTful API. The goals of the thesis were fulfilled relatively well. A set of installation scripts was created, as well as a functional web application built using the JavaEE platform. The application can be deployed in a small company after performing minor modifications. Less common deployment scenarios for CGI based applications on Apache Tomcat were also examined. Minor enhancements in the open-source project NetBeans were implemented as well. Also, a branded version of Bugzilla was created and deployed in an existing small software company.