為了在競爭的環境中生存甚至是成長，企業可能會採取外包策略，請外部廠商負責處理非核心業務，而專注企業之有限資源於具有核心競爭力的活動。如何選擇外包廠商對於外包策略的執行成效有深切的影響，因為外包廠商會直接影響到企業價值鏈的最終產出結果。因此，本論文採取個案研究法對三家跨國公司進行深度訪談，以了解電子業之品牌廠商對於委外代工廠（製造服務供應商或研發製造服務供應商）的選擇程序與評估項目。 根據研究結果，本論文提出一套一般性的委外代工廠選擇程序。依照所考慮的委外代工廠種類之不同，該選擇程序建議五至六個階段（Market Research, General Survey, Specific Survey, Trial Run (optional), Verification Survey, and Decision Making），同時建議各階段應考慮的評估項目。本論文亦根據研究結果，對於欲建立委外代工廠選擇程序之品牌廠商以及委外代工廠提出相關建議。 / In order to survive and even to grow in the competitive environment, enterprises may adopt outsourcing strategy to focus on their core competency and to have external suppliers to handle the other activities. How to select a proper outsourcing supplier is very critical to the implementation of outsourcing strategy because outsourcing suppliers will affect the final outcome of the whole value chain very much. Therefore, this thesis studies in the electronic industry to understand the process and evaluation criteria of original equipment manufacturers (OEMs) to select contract manufacturers (which are electronic manufacturing services, EMS, providers or original design manufacturers, ODMs). Case study is applied as the research method and three multinational companies are in-depth interviewed for this study. Based on the research results, a general contract manufacturer selection process is proposed. This general process has five to six stages (Market Research, General Survey, Specific Survey, Trial Run (optional), Verification Survey, and Decision Making), depending on the kind of contract manufacturers under consideration. Corresponding evaluation criteria are also recommended for usage in each stage of the selection process. According to the research results, recommendations are made for OEMs which are planning to establish a contract manufacturer selection process and for contract manufacturers which are being surveyed.

我國成衣製造商基於「成本」、「貿易障礙」以及「區域經濟興起」三個因素之考量，紛紛將生產基地移至中國大陸、越南、柬埔寨等生產成本低廉地區，或是在北美自由貿易協定（NAFTA）規範下，享有輸美免關稅、免配額優惠之墨西哥等地區，以致於生產基地分散全球各地。加以我成衣外銷以美國為主，原物料供應商來源也分散，我國成衣製造商「客戶」、「生產工廠」、「供應商」分散各地的全球運籌架構於焉成形。 全球運籌架構下成衣製造商如何透過電子化有效彙整訂單資訊、生產資訊以及供料資訊，做出迅速且最有效之生產配置，並且如何掌控訂單進度，快速回應客戶查詢需求，達到顧客滿意，是本研究之主旨。 經過研究瞭解，全球運籌體系下OEM模式的成衣製造商其產銷管理作業電子化關鍵流程在於「產銷協同作業」之執行，其能為成衣製造商帶來「作業面」、「生產面」、「採購面」以及「流程整合面」效益之提升，可以做出最佳「訂單分配」以及能有效「掌握訂單進度」，提升訂單達交率以及快速回應客戶。 / Under consideration of ”Cost”, ”Trading Barrier” and “Local Economics” , our local apparel manufacturers moved their factories to Mainland China, Vietnam , Cambodia in order to lower production cost or to Mexico in order to get tariff-free, quota-free premiums NAFTA give. The States is the major nation we export apparel to, moreover , sources of raw material suppliers are also dispersant. According to the above reasons, our apparel manufacturers operate under the global logistics structures. The keynote of this research is to understand how apparel manufacturers integrate order information, production information and supply information by electronic ways to make the optimal production allocation and to control the order progress to echo clients’ inquiring needs. After researching, the key process of electronic production distribution ways is the “Collaboration”. It can promote the performance on “Operation Side”, “Production Side”, ”Procurement Side” and “Process Integration Side” to let apparel manufacturers to make the optimal order allocation and to control order progress effectively to lift the on-time rate and to fit the quick-response request of clients.

台灣外銷產業在世界上佔著舉足輕重的角色，自六零年代開始至今囊括過無數個世界第一；從早期產品，如：鞋子、雨傘、成衣、腳踏車，到近期蓬勃發展的電子產業相關零組件及成品，如：晶圓代工、顯示器、個人電腦、手提電腦等等，台灣均曾經或是現在仍為全球最大供應國。 長久以來台灣一直以代工為強項，隨著時代進步，台灣的生產成本節節高昇，再加上中國大陸的崛起，使得台灣的競爭優勢不再是勞力密集的製造業，也因此產業升級的呼聲及討論非常熱烈。代工業者要捨棄眼前的代工業務，直接進入純品牌經營的策略仍是一個相當高風險的做法。而品牌發展與代工之討論研究，宏碁率先投入自有品牌經營之後也一直持續不斷。 很多人可能沒聽過台灣的衛浴五金及水龍頭零配件代工外銷也是世界第一，歐美主要水龍頭品牌都是進口零配件至當地後再進行組裝。而衛浴五金水龍頭零件代工也和其他台灣代工產業一樣，因為競爭日趨激烈，使得產業內的業者必須積極準備因應對策，追求永續經營。 本研究以此產業外銷前五大廠商個案公司為研究對象，以策略群組區分出專注代工及深耕品牌兩大群組，比較群組之間及群組內各公司運用策略的異同;同時也針對產業大環境的變動、供應面及需求面的改變、供應鏈角色的延伸及位移等衝擊所帶來的影響，各群組個案公司所採取的策略作法，做一研究探討，進而研討出一個方向提供給產業業者制定未來經營策略的參考，以期待此產業業者之競爭優勢得以持續。 / Taiwan’s export industry plays a significant role in the world market. Since the 1960’s it has held the number one position in countless manufacturing sectors. From early times in industries such as shoes, umbrellas, clothing, and bicycles to the present booming modern electronic industries like Semiconductor Foundries, monitor, personal computer (PC), and laptop manufacturing etc., Taiwan is now or was once the biggest supplier in the world. Taiwan has been favored by OEM policy. But now it is losing it competition edge due to continuously increasing production costs and the rapid development of China’s manufacturing industries. It’s no longer to Taiwan’s advantage to operate labor intensive manufacturing, therefore there has been a cry for and vigorous discussion regarding a change in Taiwan’s industries’ roles. Discontinuing the current OEM activities and quickly investing in Original Brand Manufacturing (OBM) is a high risk decision. The discussion and research into the OBM and OEM lines of development was sustained after ACER became an OBM operation. Many people probably don’t realize that Taiwan is the world leader in the OEM plumbing hardware and faucet components export industry. The major leading brands of Europe and America import their components and then assemble them locally. The OEM plumbing hardware and faucet component industry faces the same problems as other OEM industries. To withstand the competition, they are compelled to develop innovative strategies for sustainable operation. This study adopts the top 5 export manufacturers of plumbing hardware and faucet components, categorizing them by OEM and OBM strategic groups, and comparing the similarities and differences between and within these two strategic groups. It also focuses directly on the overall changes in the industries environment, the influences on the role of supply chain expansions and changes, as well as changes in supply and demand in the market place; studying the adopted strategies by different players, dissecting these cases and extrapolating a method for the industries to formulate a future operation strategy and to maintain a competitive advantage.

The trend of outsourcing within the electronic industry has contributed to the creation of new types of extended enterprises. These extended enterprises must be able to manage a challenging situation with shorter product life cycles and increased collaboration between companies during the vital product introduction process. For the electronic industry, which is currently acting in an “era of hyper-competition”, it is a challenge to implement an efficient and flexible collaboration within an extended enterprise during the product introduction process. In the product introduction process, a product design is prepared for and transferred into production. During the course of this research, the electronic industry has changed continuously. Empirical data were first collected within an Original Equipment Manufacturer (OEM) that was responsible for its own production. Based on a strategic decision at the OEM, a new extended enterprise was established. In general, these new extended enterprises within the electronic industry consist of: a “product owner” in the form of an OEM that owns the product design and its brand; a “producer” in the form of an Electronic Manufacturing Services (EMS) company that is responsible for the production; and suppliers of services, material, components, equipment etc. However, in the later stages of this research the studied EMS was responsible for the product introduction, production and distribution of the product to the end user. In order to compare and contrast trends and lessons learned in similar industries, case studies within the mechanical engineering and aerospace industries also were performed. The dissertation primarily describes the process of collaborative product introduction (PI) within the electronic industry, and presents among other things a number of general conditions for efficient collaborative PI within an EE in that industry. First, a clearly communicated definition of what is included in product introduction is needed. A second condition is that early participation from all involved partners in the EE’s product introduction process supports efficient collaboration. Third, clear communication and information handling within the extended enterprise – both internally and externally – was found to facilitate collaboration. Fourth, business approaches should be built on trust, reliability and respect for each other’s competence. Finally, the importance of cultural awareness, both between different companies and countries, cannot be ignored. This research also presents a framework for supporting collaborative product introduction within an extended enterprise, which serves to both synthesize and summarize much of the research. / On the day of the public defence the status of article VIII was Accepted and the title was "Coordination in Collaborative Manufacturing Mega-Networks: Observations from a Case in the Commercial Aerospace Industry".

Syfte: På svenska småhusföretag kan kommunikationsbrister uppstå både internt och externt vilket kan leda till ett resultat som ej överensstämmer med kundens förväntningar. Detta beror på att luckor bildas i kommunikationen och en slags "visklek" uppstår. Det finns en modell vid namn GAP-modellen, vilken hjälper till att identifiera dessa luckor i organisationer. Målet med arbetet är att med hjälp av GAPmodellen ta fram ett arbetssätt för att förbättra hanteringen av kundönskemål hos småhustillverkare. Metod: För att besvara målet har litteraturstudie, intervjuer och en fokusgrupp utförts. Dessa har gjorts i samarbete med småhusföretaget Mjöbäcksvillan. Resultat: Ett antal förbättringsförslag har tagits fram för att förbättra Mjöbäcksvillans hantering av kundönskemål. Förbättringsförslagen kan sammanfattas till ”3 U” – utveckla huvudkontoret, utbilda säljarna och underlätta säljarens arbete. Konsekvenser: I arbetet har konkreta förbättringsförslag tagits fram för att undvika kommunikationsluckor på Mjöbäcksvillan. Dessa förbättringsförslag kan företaget använda sig av för att förbättra sin hantering av kundönskemål och därmed öka produktkvaliteten och kundnöjdheten. Begränsningar: Endast ett småhusföretag har undersökts, vilket leder till att resultatet ej är generaliserbart för alla företag i branschen. Dessutom valde företaget själva ut vilka kunder som skulle intervjuas, vilket kan leda till att endast de nöjdaste kunderna blev intervjuade. / Purpose: For Swedish house manufacturers, communication shortages can occur both internally and externally, which can lead to a result that does not match customer expectations. This is because gaps are formed in communication and a "whispering game" occurs. There is a model called "Gap Model of Service Quality" which helps identify these gaps in organisations. The aim of this report is to use the "Gap Model of Service Quality" to develop a way of working to improve the management of customer requests for house manufacturers. Method: To reach the aim, literature studies, interviews and a focus group have been conducted. These have been done in cooperation with the house manufacturer Mjöbäcksvillan. Findings: Several improvements have been developed to improve Mjöbäcksvillan´s management of customer requests. The improvement proposals can be summed up to: develop the headquarters, educate the sellers and facilitate the seller´s work. Implications: In the report, concrete improvement proposals have been developed to avoid communication gaps at Mjöbäcksvillan. These improvements can be used by the company to improve its customer demand management, thereby increasing product quality and customer satisfaction. Limitations: Only one house manufacturer has been investigated, which means that the result is not generalizable for all companies in the trade. In addition, the company itself selected which customers would be interviewed, which could result in only the most satisfied customers being interviewed.

Made available in DSpace on 2016-03-15T19:25:47Z (GMT). No. of bitstreams: 1 Eduardo Roque Mangini.pdf: 1190434 bytes, checksum: cf196a3b431423c3d80304b0db4442bb (MD5) Previous issue date: 2007-02-07 / Supply chain involves all the activities associated to the handling of products since the very stage of raw materials up to the delivery of the manufactured goods to the final consumer which includes information sources and the attainment of these, the production schedule, processing order, inventory management, transportation, storage and costumer service. The relation of existing dependence among the participants of supply chain activities and resources causes consequences of negative nature when variation in any section or stage of the process occurs, phenomenon known as bullwhip effect. This phenomenon, also known as effect Forrester, is related with the increase of variation that occurs due to the up making of decisions related to political and organizational choices of investment front to the customers demand. The way the companies react to this whip effect, that is, the performance achieved is evaluated by the customers within aspects such as product quality, schedule reliability, order flexibility, delivery punctuality and last but not least a competitive final cost. These aspects are known as performance measures or competitive priorities. The main objective of this research is verifying the influence of the whip effect management within the food industry companies and the specific aim is mapping the generating features of the whip effect in this sector, besides, acknowledging the existence of such effect in levels of the supply chain and highlight the measures of control of the whip effect which are being used by the plants and also verifying the direct relationship of the bullwhip effect with the performance of everyone involved in the supply chain system. Research of qualitative and quantitative order has been lead in association with supermarkets of São Roque and Ibiúna area, quantitative surveys with the supermarkets as well as wholesale companies and Food processing companies. The results of the research point to the existence of the bullwhip effect, perceived and caused by the consumers, and amplified for the existence of promotion in the supermarkets companies, lack of sharing information among the companies of the supply chain as well as the absence of tools of electronic integration. The bullwhip effect observed also influences the performance of the organizations, mainly in flexibility and trustworthiness, affecting the Food processing companies corporative image. / A cadeia de suprimentos envolve todas as atividades associadas com a movimentação de produtos desde o estágio de matéria prima até a entrega do produto ao consumidor final, incluindo fontes de informações e obtenção destas, cronograma de produção, ordem de processamento, gerenciamento de inventário, transporte, armazenamento e serviço de atendimento ao cliente. A relação de dependência existente entre os participantes da cadeia de suprimentos, atividades e recursos causam conseqüências de natureza negativa quando ocorre variabilidade em qualquer sentido na cadeia de suprimentos, fenômeno este conhecido como efeito chicote. Este fenômeno, também conhecido como efeito Forrester, está relacionado com a amplificação e variabilidade que ocorrem pela antecipação de decisões, políticas, formas organizacionais e escolha de investimento frente a demanda dos consumidores. O modo como as empresas reagem ao efeito chicote, ou seja, o desempenho apresentado, é avaliado pelos clientes nos aspectos relacionados com qualidade de produtos, confiabilidade no prazo estipulado, flexibilidade com relação à quantidade, agilidade ou velocidade na entrega e um preço competitivo, o que sugere um baixo custo geral. Esses aspectos, são conhecidos como medidas de desempenho ou prioridades competitivas. O objetivo principal deste trabalho foi verificar a influência do gerenciamento do efeito chicote nas empresas relacionadas com a indústria alimentícia, e os objetivos específicos foram mapear os fatores que promovem o efeito chicote na indústria alimentícia, verificar a presença do efeito chicote nos vários níveis da cadeia de suprimentos e destacar fatores de controle do efeito chicote que estão sendo utilizados pelas empresas, além de verificar o relacionamento do efeito chicote com o desempenho dos participantes dessa cadeia de suprimentos. Foram conduzidas pesquisas de natureza qualitativa e quantitativa com empresas supermercadistas da região de São Roque e Ibiúna e pesquisas quantitativas com os clientes das empresas supermercadistas bem como com empresas atacadistas e fabricantes de produtos alimentícios. Os resultados das pesquisas apontam para a existência do efeito chicote, percebido e ocasionado pelos consumidores, e amplificado pela existência de promoção nas empresas supermercadistas, falta de compartilhamento de informações entre as empresas da cadeia de suprimentos bem como pela ausência de ferramentas de integração eletrônica. O efeito chicote observado, influencia também o desempenho das organizações, principalmente na flexibilidade e confiabilidade, afetando a imagem corporativa das empresas da indústria alimentícia.

Die Dissertation hat eine umfassende Betrachtung der aktuellen urheberrechtlichen Probleme des Tonträgersamplings zum Ziel. Sie teilt sich in einen zivil- und einen strafrechtlichen Teil. Der zivilrechtliche Teil der Untersuchung zeigt, inwieweit durch unautorisiertes Tonträgersampling die Vervielfältigungsrechte des Urhebers, des Interpreten sowie des Tonträgerherstellers verletzt werden können. Im Bereich der Rechte des Urhebers liegen die Schwerpunkte der Bearbeitung in der Frage der Schutzfähigkeit von Werkteilen, in der Anwendung der Regelung zur freien Benutzung gemäß § 24 Abs. 1 UrhG sowie in der Erörterung der für das Sampling relevanten urheberrechtlichen Schranken, insbesondere des Zitatrechts. Im Bereich der Rechte des Tonträgerherstellers sowie des ausübenden Künstlers werden schwerpunktmäßig die Schutzfähigkeit von Teilen der jeweiligen Leistung behandelt sowie die Frage einer möglichen analogen Anwendung der Regelung zur freien Benutzung gemäß § 24 Abs. 2 UrhG erörtert. Hierbei wird ein Überblick über die in der Lehre und der Rechtsprechung vertretenen Ansichten gegeben und ausführlich auf das zum Fall „Metall auf Metall“ im Jahr 2016 ergangene Urteil des Bundesverfassungsgerichts eingegangen. Der strafrechtliche Teil der Arbeit fragt danach, inwieweit unautorisiertes Sampling auch strafrechtliche Folgen haben kann. Schwerpunkte des strafrechtlichen Teils bilden die Erörterung der für das Sampling relevanten Straftatbestände des UrhG sowie die Behandlung der für das Sampling relevanten Irrtumskonstellationen nach der Irrtumsdogmatik des Strafgesetzbuches. / The purpose of this dissertation is to conduct a comprehensive investigation into current copyright issues associated with the sampling of audio recordings. The study is divided into two sections, one dealing with civil law and the other with criminal law. The section dedicated to civil law seeks to demonstrate to what extent unauthorised sound recording sampling represents a violation of the reproduction rights of the creator, the practising musical artist and the sound recording manufacturer. In terms of the rights of the creator, the main focus of the processing lies in the question of the protectability of work pieces used, the application of regulations determining free use pursuant to Section 24 paragraph 1 of the German Copyright Law, and the consideration of copyright limitations relevant to the sampling process, in particular quotation rights. In terms of the rights of the sound recording manufacturer as well as those of the practising artist, principal considerations are the protectability of parts of the respective performance and the question of a possible analogous application of regulations determining free use pursuant to Section 24 paragraph 2 of the German Copyright Law. In this regard, an overview of the views held in academia and jurisprudence will be provided as well as an extensive analysis of the judgment reached by the Bundesverfassungsgericht (German Federal Constitutional Court) in the 2016 case of “Metall auf Metall” (“Metal on Metal”). The section on criminal law addresses the question as to what extent sampling may result in penal consequences. The focus of the section on criminal law comprises the discussion of the respective copyright offences relevant to sampling, as well as the handling of the respective error framework relevant to sampling and pursuant to the doctrine of error in the German Criminal Code.

Accurate demand forecasting is a key capability for a manufacturing organization, more so, a semiconductor manufacturer. Many crucial decisions are based on demand forecasts. The semiconductor industry is characterized by very short product lifecycles (10 to 24 months) and extremely uncertain demand. The pace at which both the manufacturing technology and the product design changes, induce change in manufacturing throughput and potential demand. Well known methods like exponential smoothing, moving average, weighted moving average, ARMA, ARIMA, econometric methods and neural networks have been used in industry with varying degrees of success. We propose a novel forecasting technique which is based on Support Vector Regression (SVR). Specifically, we formulate ν-SVR models for semiconductor product demand data. We propose a 3-phased input vector modeling approach to comprehend demand characteristics learnt while building a standard ARIMA model on the data. Forecasting Experimentations are done for different semiconductor product demand data like 32 & 64 bit CPU products, 32bit Micro controller units, DSP for cellular products, NAND and NOR Flash Products. Demand data was provided by SRC(Semiconductor Research Consortium) Member Companies. Demand data was actual sales recorded at every month. Model performance is judged based on different performance metrics used in extant literature. Results of experimentation show that compared to other demand forecasting techniques ν-SVR can significantly reduce both mean absolute percentage errors and normalized mean-squared errors of forecasts. ν-SVR with our 3-phased input vector modeling approach performs better than standard ARIMA and simple ν-SVR models in most of the cases.

Introduction. This paper discusses the most topical issues of the Biocidal Products Directive (BPD) implementation, in particular, the impact on the social and health safety on various population groups, environmental safety, trade, manufacturing and their prospectives. The Aim of the Study – to evaluate the development of the biocides market and its participants in Lithuania. The Tasks – to evaluate the impact of the approximation of the laws of Lithuania and the European Union, concerning the placing of biocides on the market and its participants. Methods. Based on the "Methodology for impact of the regulatory laws assessment", the study identifies changes in the biocides market and the activity of its participants. A sample survey of manufacturers of biocides and of the users (personal health care institutions and preventive disinfection and disinfestation enterprises) was conducted. The analysis and evaluation of the available biocides database was also undertaken and SPSS statistics software was used to measure the statistical significance of the results. The market was assessed by the application of the criteria laid down in the BPD, in particular, the number of authorized biocides, distribution of product types, distribution of biocides according to categories of users, distribution of use of identified and notified active substances of biocides. Results. The study demonstrated that the Lithuanian biocides market has changed following the implementation of the BPD:... [to full text]

The clothing industry is multifaceted and is characterised by garments with a short life cycle, unstable customer needs and varying fashion styles. This affects the accuracy of demand planning. In SA, the clothing industry has experienced a decline in the number of clothing manufacturers and manufacturing outputs as well as fluctuations in employment. This study investigates demand planning practices in the Gauteng clothing industry. A descriptive and exploratory study was conducted based on a semi-structured questionnaire. The structured data was descriptively analysed using SPSS and inferentially analysed using the Kruskal‒Wallis test as well as content analysis for the unstructured questions. The findings revealed that demand planning practices in the Gauteng clothing industry are conducted using the hierarchical and optimal demand planning approaches. The results also revealed that there are certain factors which affect the way demand planning is conducted in the clothing industry in Gauteng. These factors includes: scheduling, fashion clothes, point of sale system, imports, estimation, recession and lead time. Furthermore, the study revealed that there are differences in the factors affecting demand planning regarding the three key clothing stakeholders (fabric suppliers, clothing manufacturers and fashion designers). The study revealed that key demand planning practices employed in the Gauteng clothing industry are production planning, uncertainty prevention, forecasting and production machine capabilities. These practices are important attributes of the hierarchical and optimal demand planning approaches. The study recommends that the hierarchical demand planning approach is more effective when planning for basic clothes (which involved planning horizon of twelve months), while the optimal demand planning approach is effective when planning for fashion clothes (which involved planning horizon of six months). The study recommends that the Gauteng clothing industry should consider factors which affect demand planning when planning for customers' needs as they affect the level of productivity in the organisation. / Entrepreneurship Supply Chain Transport Tourism and Logistics Management / M. Com.(Logistics)