Objetivo: Identificar los factores asociados al nivel de satisfacción del Personal Médico en la implementación de Telesalud en el Hospital Regional Lambayeque (HRL) durante el 2021. Materiales y métodos: Estudio analítico, observacional, transversal realizado en el HRL, se le realizó un cuestionario de 29 preguntas donde se evaluó la satisfacción de los pacientes y del proveedor en la implementación de Telesalud, además de características sociodemográficas y laborales a 75 médicos que realizaron Telesalud en el primer semestre del 2021. Resultados: El 50% de los participantes se clasificó según el P50 como satisfechos con la implementación del servicio de Telesalud. Se identificó asociación significativa con el tipo de dispositivo electrónico utilizado (p=0.001), con la plataforma empleada (p= 0.031) y con la conectividad a internet durante las teleconsultas (p=0.039). Entre el personal médico evaluado, el tener un contrato bajo la modalidad 728 se asoció con una reducción del 27% de la satisfacción con la implementación del mencionado servicio, en cuanto al dispositivo utilizado, el uso de computadoras portátiles se asoció con una reducción del 25% y una buena conectividad a internet se asoció con un incremento del 29%. Conclusiones: Se concluye que la implementación de Telesalud fue satisfactoria para el 50% del personal de salud del HRL, siendo una gran herramienta para la continuidad y la mejora del servicio de salud, pero aún con limitaciones para su correcto desarrollo por parte del usuario como del proveedor. Se identificaron como factores asociados a la satisfacción del servicio al tipo de contrato, el tipo de dispositivo electrónico utilizado y la conectividad a internet. / Objective: To identify the factors associated with the level of satisfaction of Medical Staff in the implementation of Telehealth at the Lambayeque Regional Hospital (HRL) during 2021. Materials and methods: Analytical, observational, cross-sectional study carried out at the HRL, a 29 question questionnaire was carried out where the satisfaction of patients and the provider in the implementation of Telehealth was evaluated, in addition to sociodemographic and work characteristics of 75 medical doctors. who carried out Telehealth in the first half of 2021. Results: 50% of the participants were classified according to the P50 as satisfied with the implementation of the Telehealth service. A significant association was identified with the type of electronic device used (p=0.001), with the platform used (p= 0.031) and with internet connectivity during teleconsultations (p=0.039). Among the evaluated medical staff, having a contract under the 728 modality was associated with a 27% reduction in satisfaction regarding the aforemented service, in terms of the device used, the use of laptop computers was associated with a 25% reduction. % and good internet connectivity was associated with a 29% increase. Conclusions: The implementation of Telehealth was satisfactory for 50% of the HRL medical staff, being a great tool for the continuity and improvement of the health service, but still with limitations for its correct development by the user and the provider. The type of contract, the type of electronic device used and internet connectivity were identified as associated factors with service satisfaction.

Thesis (MBA)--Stellenbosch University, 2013. / The South African Northern Cape Department of Health has many challenges to overcome in order to provide the province with quality public health care. One of these challenges is the recruitment and retention of foreign doctors in order to maintain and improve on the population’s access to physicians. Due to the lack of locally trained physicians willing to work and settle in the Northern Cape Province, the Department of Health in the province have been employing foreign-trained physicians to fill the gap in providing adequate medical care to its population. This study examined how well foreign doctors have integrated into the Northern Cape public health care system. It further identified, described and explored the factors that might influence the integration of these foreign physicians. This was done in order to make recommendations to improve the existing retention strategies of the Northern Cape Department of Health. This research utilised the mixed-method of research by obtaining secondary qualitative as well as primary quantitative data. The qualitative data were obtained through a literature review. Questionnaires informed by the literature review were utilised in order to obtain the primary quantitative data. The data obtained were subjected to a statistical analysis.The results indicated that the needs of the foreign doctors were generally met and the factors pertaining to work, community and family aspects of integration did not have an overtly negative or positive influence on integration. The results pertaining to rurality were not as prominent as expected. The main factors identified related to relational (professional as well as personal) factors. The researcher concluded that relational factors contributed the most as they had an influence on all the categories of possible factors that might influence integration. This finding stressed that the social phenomena that influence integration should not be overlooked. The implementation of interventions to improve integration and retention should be accompanied by a detailed examination of the factors that affect the recruitment, integration and retention of the workforce in a country/region. This research could be an important step towards achieving this goal for the Northern Cape Department of Health.

No description available.

Les établissements de santé sont confrontés à de nouveaux défis tels que le vieillissement de la population, la hausse des coûts des soins et les progrès rapides des technologies médicales. Les nouvelles politiques de contrôle du budget des soins ont été introduites pour augmenter l'efficacité, réduire les déchets et remodeler le système de santé.Ces établissements cibles présentent des réseaux complexes incluant de ressources humaines,financières, structurelles et technologiques visant à garantir les meilleurs soins. Ces enjeux concernent d’autant plus les services d’urgence engorgés par l’afflux massif des passages, qui doivent fournir des décisions rapides et assurer le dimensionnement de ses ressources afin de réduire les délais d’attente des patients sans compromettre la qualité de soin.L’objectif de cette thèse est de proposer des solutions appropriées aux services d’urgences permettant d’améliorer la prise en charge des patients en termes de temps d’attente. Nous avons commencé par analyser les problématiques de la filière des urgences afin d’engager une démarche d’amélioration. Par la suite, nous avons modélisé le processus de prise en charge des patients au service d’accueil des urgences à l’aide d’un système multi-agent ouvert et dynamique. Le système proposé permet de fournir une aide à la décision sur la planification de l’activité médicale et l’affectation des ressources humaines dans une unité où on se trouve souvent face à une situation d’urgence nécessitant une prise en charge rapide et efficace. Dans ce contexte, nous abordons le problème réactif d’optimisation de l’ordonnancement des opérations de soin et le problème de coordination du personnel médical. Nous nous intéressons au dimensionnement des ressources humaines au SU en adoptant une approche de prise en compte des compétences maîtrisées dans le but de trouver une adéquation avec celles requises par l’activité médicale afin avant tout d’accroitre la qualité, réduire les délais d’attente et permettre de dégager des gains de gestion / Health-care organizations are facing new challenges such as the aging population, the rise of health care costs and the rapid progress of medical technologies. New policies of health care budget control have been introduced to increase efficiency, reduce waste and reshape the entire health care system. Targeted organizations are complex networks of human,financial, structural and technological resources aiming at guarantying best public health care.These issues concern all the more Emergency Departments (ED) congested by the massive influx of passages and which must provide quick decisions and ensure the sizing of its resources to reduce waiting times for patients with out compromising quality of care.The objective of this thesis is to propose appropriate solutions to ED to improve carefor patients in terms of waiting time. We began by analyzing the problems of the emergency department in order to initiate a process of improvement. Subsequently, we modeled the process of care for patients at ED by using an open and dynamic multi-agent system. The proposed system can provide decision support on business planning and allocation of medical resources in a unit where one is often faced with an emergency situation requiring rapid and effective response. In this context, we study the reactive problem for optimizing scheduling of operations care and the coordination problem of medical staff. We take into account the skills mastered by human resources at ED in order to find a match with those required by the medical activity. This approach aims to increase quality, reduce time of expectation and provide pointers gains management

MCur / Department of Advanced Nursing Science / Background: Doctors and nurses working in ICU are always confronted with ethical dilemmas when caring for critically ill patients no matter where they practice. The ethical dilemmas experienced by ICU nurses and doctors include amongst other: freedom of choice, truth telling, distribution of resources and confidentiality. Purpose: The study sought to explore the ethical dilemmas experienced by healthcare professionals working in ICU, Vhembe district in Limpopo province. Setting: The setting of the study was Tshilidzini hospital, Vhembe district in Limpopo Province Methodology: A qualitative, explorative, descriptive design was used. The population was nurses and doctors working in ICU, Tshilidzini hospital, Vhembe district in Limpopo province. A purposive sampling was used to select the study sample, and the study hospital. Data was collected by means of Semi-structured, in-depth interviews. Data was analyzed using Tesch`s method. Ethical considerations were adhered to. Findings: Participants expressed ethical dilemmas related to lack of resources, unsuitable infrastructure, hospital policies and patient`s decision making. Recommendations: The study recommends better policies by government and critical care societies to help guide resource allocation for ICU services. The number of ICU beds must be allocated according to the population it serves, in-service trainings to be conducted on regular bases in order to equip ICU health care professionals with knowledge of ethics and skills of decision-making, an active ethics committee to be elected to assist ICU practitioners when they encounter ethically challenging situation. / NRF

The purpose of the study was to describe the support services available for nurses who care for patients with human immunodeficiency virus / acquired immune-deficiency syndrome (HIV/AIDS) in Pretoria urban pubic hospitals. Problems faced by nurses in HIV/AIDS care support preferences were also investigated. The study was conducted between March and April 2003, using a descriptive design. Respondents comprised eighty-seven (87) nurses who were conveniently selected from five (5) hospitals. Results reveal that support available is inadequate in both quality and coverage of nurses. Other significant findings are inadequate job preparation, shortage of nurses and that nurses prefer to receive support from both within and outside the hospital. It has been recommended that management should work with nurses to design support interventions that match the identified problems/needs. Nurses need to take an active role in caring for themselves and more in-service training opportunities need to be created for nurses. / Health Studies / MA (Health Studies)

This study aimed to provide evidence on knowledge of attitudes toward standard precautions (SPs) and its practice of Healthcare Workers (HCWs) in government and private hospitals in Botswana. It utilised descriptive cross-sectional methodology. A range of significant findings were revealed. Good practice of SPs was noted more amongst the HCWs in government than in private hospitals. Knowledge of SPs amongst HCWs in government hospital was significantly and positively correlated to good practice of SPs. Registered Nurses (RNs) had better knowledge of SPs than HealthcareAssistants (HCAs).There was no significant difference between RNs and HCAs practice of SPS and attitudes toward the same. No significant difference in the knowledge, attitudes and practice of SPs was noted between General Practitioners (GPs) and RNs. No significant difference in the knowledge, attitudes and practice of SPs was observed between GPs and HCAs. The study findings have implications for the application of SPs in practice / Health Studies / M.A. (Public Health)

Purpose: The purpose of this study was to explore the experiences of forensic nurses when providing care to victims of sexual assault in selected public hospitals of Limpopo province. Methods: A qualitative, explorative, descriptive and contextual research design was employed in this study. A sample of 7 registered nurses was purposively selected to partake in in-depth unstructured interviews. Results: Four themes associated with the experience of providing care to victims of sexual assaults emerged during data analysis. These included (1) psychological experiences of nursing victims of sexual assault, (2) physical challenges associated with implementing the forensic nursing specialty in a clinical setting, (3) psychological coping strategies to deal with challenges experienced, and (4) the experience of managerial support. Conclusion: Participants reported negative psychological and physical experiences of providing care to victims of sexual assault, which resulted to occupational stress. Recommendations of forensic nurses support guidelines and further research were made. / Health Studies / M.A. (Health Studies)

La présente étude s’attache à l’absentéisme long pour raison de santé chez les personnels hospitaliers non médicaux. Deux types de congé non ordinaire sont visés : les C.L.M. et C.L.D. Ceux-Ci constituent en effet un enjeu de gestion par les désorganisations et les coûts, principalement cachés, qu’ils suscitent. Ces derniers représentent également un enjeu de santé sociale (voire publique), en raison de la morbidité qu’ils expriment.Afin de les caractériser et de les mesurer, ce travail s’inspire de l’approche socioéconomique des organisations (I.S.E.O.R., Lyon). On s’efforce notamment de procéder à un diagnostic pluriel (social, organisationnel et financier). L’ambition est triple. Il s’agit 1) de faire prendre conscience de l’ampleur des préjudices (effet miroir pour la direction) ; 2) de contribuer au développement d’un référentiel théorique et pratique (évaluation élargie des absences) ; 3) d’encourager la promotion d’un présentéisme-Qualité (préconisations de type R.H.). Les diverses investigations se font sur trois hôpitaux régionaux publics (Auvergne) de taille volontairement différente (C.H.U., C.H. et H.L.). Les résultats laissent à chaque fois apparaître des profils, des fonctionnements, des dépenses et des vécus assez alarmants. Ils témoignent d’une défaillance au niveau des ressources humaines (organisationnelle et managériale). Ces retours négatifs attestent par ailleurs d’une possibilité d’extension de l’analyse de type socio-Économique (application aux interruptions prolongées en structures de soins). Ils autorisent enfin à dégager quelques pistes d’intervention, tantôt transversales(proximité dans les procédures), tantôt spécifiques (particularités de la structure). / The present study focuses on the long absenteeism for health reason at non medicalhospital staff. Two types of non ordinary sick leave are aimed : the C.L.M. and C.L.D. (rulingson salary insurance). Those indeed constitute a challenge of management by thedisorganizations and the costs, mainly hidden, which they cause. They represent also a stakein social health, because of the morbidity they express.In order to characterize and measure them, this work takes as a starting point theorganizations socio-Economic approach (I.S.E.O.R., Lyon). We particularly try to carry out aplural diagnosis (social, organizational and financial). The ambition is threefold. It acts 1) tomake become aware of the scale of the damages (mirror effect for the direction); 2) tocontribute to the development of a theoretical and practical reference frame (widenedevaluation of the absences); 3) to contribute to the promotion of good and really presenteeim(human resources recommendations).The various investigations are done on three publicregional hospitals of voluntarily different size (C.H.U., C.H., H.L. – in the center of France).Each time the results let appear alarming profiles, operations, spending and lived. They giveevidence to a failure in organisational and managerial human resources. These negativereturns also attest an extension possibility of the socio-Economics’ analysis (to the extendedsickness absences in structures of care). They finally allows to identify some tracks ofintervention, sometimes transverse (proximity in the procedures), sometimes specific(peculiarities of the structure).

Au sein de la périnatalité organisée en réseau(x), entre les objectifs préventifs et thérapeutiques attendus pour les bébés et leurs parents et les vécus concrets, des écarts sont à constater. Nous avons dans cette recherche souhaité proposer quelques pistes de réflexion concernant ces constats : notre démarche en psychopathologie et psychologie clinique s’associe à un positionnement ethnopsychologique, psychanalytique et systémique, pour aborder la complexité de cette problématique.Notre hypothèse est que la compréhension du travail psychique des réseau(x) de soins, ici situés autour de la Naissance, passerait par :1) la prise en compte de l’existence d’un « réseau dans la tête » de chaque protagoniste de l’enfantement, professionnel et parent, en tant que formation psychique spécifique des groupalités intra, inter et trans-subjective de la réticularité2) le fait d’envisager les résistances et ressources propres aux exigences de ce travail psychique en réseau, qui entravent et/ou étayent les qualités dynamiques des processus perceptifs, relationnels et communicationnels3) le principe selon lequel ces processus perceptifs fragilisent et/ou soutiennent les qualités potentiellement préventives et thérapeutiques de cette organisation de soins spécifiques à la mise et à la venue au monde des enfants.4) l’idée que cette organisation des soins se modélise en réticularité pour permettre une adaptabilité des processus psychiques défensifs, groupaux et singuliers plus ou moins conscientisés, face aux émergences et réminiscences mobilisées par le phénomène de la Naissance.Le recueil des perceptions attenantes au réseau périnatal et à la place de chacun au sein de cette organisation, a été effectué selon la méthode ethnobiographique auprès des protagonistes de l’enfantement (familles et professionnels) en Languedoc-Roussillon, de 2005 à 2009, au sein de services d’obstétrique, de pédiatrie et de pédopsychiatrie périnatale. A partir de l’analyse de ces données et de trois vignettes cliniques, sont questionnés ici les élaborations et les processus psychiques participant et procédant des liens institués autour de la Naissance. L’analyse, étayée de certains apports des théoriciens du chaos, aboutit à établir peu à peu un modèle de compréhension du travail psychique propre aux réseaux de soins, dont notamment la périnatalité. Ce modèle propose de procéder par :- l’analyse psychologique simultanée des situations cliniques en cinq focales ; niveau singulier conscient, niveau singulier inconscient, niveau groupal conscient, niveau groupal inconscient et selon les différentes strates du réseau (réseau-dispositif ; réseau local-informel ; réseau de proximité formalisé ; réseau-famille ; réseau-professionnel ; réseau dans la tête).- le repérage et l’instrumentalisation des protagonistes-clés de cette méthodologie ; le référent, le répondant et le préoccupé.Face aux mobilisations convoquées par l’enfantement, chacun et tous, familles et professionnels, mettent en place des processus et des élaborations psychiques propres au domaine de la périnatalité réticulaire, à travers des dynamiques psychiques complexes, où le sujet apparaît de, dans, entre et à travers le(s) groupe(s), afin de permettre une adaptabilité défensive adéquate face aux éprouvés participant et procédant de la mise et de la venue au monde des enfants. Entre exigences et possibilités de chacun et de tous, il s’agit d’un tissage dynamique, entre accordages et désaccordages intra, inter et trans-subjectifs : groupalités psychiques réticulaires, réseau(x) dans la tête, dont les qualités en termes de flexibilité et/ou de rigidification, vont permettre, ou peu, ou pas, les potentialités créatrices de la Naissance, dans des contextes préventifs et thérapeutiques / In the context of perinatal nexus, there are differences between the preventive and therapeutic purposes set for the baby and her/his parents on one hand and actual experiences on the other hand. In this research, we wish to develop some reflections about these differences, by mainly resorting to clinical psychology and psychopathology approaches, with ethno-psychological, psychoanalytic and systemic views to grasp the complexity of this theme. Our hypothesis is that a better understanding of the mental shaping of network around the birth could proceed from : - acknowledging this mental shaping in network for each and all partners, professional and parent, as specific mind shaping of network in intra, inter and trans-subjective groups. - taking into account the resistances and resources fitted to mental shaping of network, that hinder and/or support the dynamic qualities of perceptive processes that partake and originate in this care organisation and which weaken and/or prop up its preventive and therapeutic potentialities.Using an ethno-biographical method, a data collection of the birth protagonists’ (the families and medical-nursing staff) perceptions of perinatal nexus and the part played by each one of them in it, made in obstetric, paediatric and child psychiatric units, in Languedoc-Roussillon, from 2005 to 2009. From the data analysis and from three clinical examples, were particularly examined psychological elaborations and processes that originate and partake in the established birth nexus. This analysis, made complete with some contributions of chaos theoreticians, leads to a pattern of understanding of the mind shaping in this specific perinatal network. This model suggests to proceed from : - simultaneous psychological analysis of clinical situation in five levels ; conscious individual level, unconscious individual level, conscious group level, unconscious group level and various network levels (system-network, locally and informally network, formal closeness network, family-network, professional-network, mental shaping in network). - the key-protagonists’ identification and instrumentalization of this method; “the” referent, “the” guarantor and “the” involved.Facing thoughts about child birth, everyone (the families and medical-nursing staff) sets up psychological elaborations and processes that originate and partake in specific perinatal nexus, through psychological and complexe dynamics, which emerges the subject “from”, “in”, “between” and “through” human group(s), in order to permit adequate defensive adaptability when facing feelings partaking and originating in coming and bringing into the world. In between the demands and possibilities of each protagonist, a dynamic weaving of thoughts is ranging from being tune to being out of tune : there lies a mind shaping of network whose flexibility and/or rigidity can or cannot much entice, creative potentialities on human birth, in preventive and therapeutic context