As the use of Smartphones has increased, the number of mobile applications has grown at an exponential rate. The increasingly higher number of mobile applications has led to a higher demand of studying human-computer interaction within mobile applications. Human-computer interaction (HCI) is the study of how people more efficiently can interact with a system. One field of study within HCI is user experience (UX), which studies how well a user perceives the use of a system in terms of pleasure, affect, aesthetics and fun. Another field within HCI is usability, which measure how well a user can interact with or use a system. The purpose of this thesis was to create design improvements to increase the user experience in Shownight’s mobile application. The design improvements were based on a performed evaluation that was defined with help of an initial literature study and consisted of semi-structured interviews in combination with performance measurements and was performed on five participants. Based on the evaluation and literature study, the design improvements for the mobile application could be defined. The design improvements were defined in line with the functions in the head menu: news feed, grid view, search function, event calendar and personal information. The expectation of implementing the design improvements is that the mobile application’s design becomes more intuitive and easy to use and thus, increases the user experience. / Då användningen av Smartphones har ökat, har antalet mobilapplikationer som lanserats växt exponentiellt. Det växande antalet mobilapplikationer har resulterat i ett ökat behov av människa-datorinteraktion inom mobilapplikationer. Människa-datorinteraktion (MDI) är ett forskningsområde som behandlar samspelet mellan användare och datorer. Ett område inom MDI är användarupplevelser (UX), vilket utvärderar användarens uppfattning om systemet med avseende på nöje, känslostämning, estetik och underhållning. Ett annat område inom MDI är användbarhet, vilket mäter hur väl användare kan interagera med eller använda ett system. Målet med denna uppsats är att utvärdera Shownights mobilapplikation och ta fram designförslag för att förbättra användarupplevelsen. Designförslagen togs fram med hjälp av en utvärderingsmetod som baserades på en genomförd litteraturstudie och bestod av en semistrukturerad intervju i kombination med prestationsmätningar. I denna studie utvärderade fem personer mobilapplikationen. Baserat på resultaten från utvärderingen och litteraturstudien kunde designförslagen definieras. Designförslagen var kategoriserade efter varje funktion i mobilapplikationens huvudmeny: nyhetsflöde, rutnät-visualisering, sökfunktionen, eventkalender och personlig information. Förväntningarna av en implementation av de föreslagna designförbättringarna är att mobilapplikationen blir mer intuitiv och lättanvänd och därmed ge en förbättrad användarupplevelse.

Automated test generation for Andriod apps with reinforcement learning algorithms often produce test suites with redundant coverage. We looked at minimizing test suites that have already been generated based on state–action–reward–state–action (SARSA) algorithms. In this dissertation, we hypothesize that there is room for improvement by introducing novel hybrid approaches that combine SARSA-generated test suites with greedy reduction algorithms following the principle of Head-up Guidance System (HGS™) approach. In addition, we apply an empirical study on Android test suites that reveals the value of these new hybrid methods. Our novel approaches focus on post-processing test suites by applying greedy reduction algorithms. To reduce Android test suites, we utilize different coverage criteria including event-based criterion (EBC), element-based criterion (ELBC), and combinatorial-based sequences criteria (CBSC) that follow the principle of combinatorial testing to generate sequences of events and elements. The proposed criteria effectively decreased the test suites generated by SARSA and revealed a high performance in maintaining code coverage. These findings suggest that test suite reduction using these criteria is particularly well suited for SARSA-generated test suites of Android apps.

Smartphones have become more and more widely available to the world. Both of the mobile application usage rate and application download rate have been and projected to increase. Many reports also show that the mobile usage has surpassed that of the desktop usage since 2014. Thus, when it comes to starting up a business, we think about mobile first as the vehicle to make our dreams happen. The objective of the business plan is to analyze the feasibility of creating a user-friendly mobile application- “The Smarter Greendrobe,” which aims at becoming the mobile user’s best personal advisor to organize wardrobe, to suggest the outfit of the day based on current weather, to sell unwanted clothes through the second hand platform, to access other major online shopping websites. More importantly, “The Smarter Greendrobe” endeavors to make an effort to the environment by educating users to identify eco-friendly brands, textiles, and materials. The business plan outlines the marketing strategy, SWOT analysis, and financial plans to evaluate the feasibility and profitability of the business.

Software Quality is a key concern for any companies working with software development. This is true due to the fact that the success of any software directly depends on Quality of software. It is expected that the software is of best quality for a long duration of time. With the introduction of Mobile applications the task of maintaining the quality of an application has been difficult and have faced many challenges. Many companies working with mobile application have reformed their process in order to maintain the quality of their application. The introduction of Automation testing in the test process is one such reform that have changed the face of mobile application testing in today’s world. This work deals with the concepts of Automation System testing for the mobile application which is until now a new thing and it has many things yet to be explored. The approach to automation testing is simple yet unique for the department of PT-MT/Quality Management in Robert Bosch GmbH based in Leinfelden, Stuttgart. Over here a selection and implementation of a test framework will be done for Automation testing of the mobile Applications that are being developed. For this a requirement specification document is being created which will form the basis for selecting a framework from the KT Analysis table. Finally, a framework TestComplete will be implemented for the already developed application "PLR measure&go" The implementation will include all the procedure required to set up the test framework as a part of documentation. The framework TestComplete will be used to create System test for iOS and Android operation system. Lastly the execution of test and the Result reporting is being shown as a complete process for Automation testing.

隨著網際網路與資通訊科技的高度發展，企業打造多元的APP改變經營模式，同時政府機關為了提升政府運作效能與國家競爭力，亦設置了多元的行動化服務。新服務模式跨越了傳統時間與空間上的限制，對於傳統的代議政治體系中提供了更符合公民直接參與的機會。近年來，電子化政府的發展更被廣泛地賦予民主意涵，電子民主成為公民參與與政府治理之新溝通模式。 本研究透過電子公民參與相關研究文獻之彙整，盤點及歸類現行中央與地方政府所提供的APP服務與電子公民參與之間的關係。再者，根據分類的結果，針對擁有電子化決策參與精神的APP服務建構評估指標，本研究挑選臺北市長信箱以及阿倫Online作為參照個案，同時彙整網站服務品質指標、國內外電子化政府評估研究、政府服務滿意度評估研究、電子商務滿意度研究、首長信箱滿意度評估架構，以及結合網路資源等六類文獻，提出政府APP評估構面與操作化指標，並透過兩回合的結構式問卷訪談修改指標架構及內容。 本研究經結構式問卷訪談進行資料收集後，將政府APP評估構面與操作化指標區分為兩大主構面：系統品質以及公民參與與服務品質。前者，進一步細分出（1）視覺設計、（2）易用性、（3）安全及隱私等三大次構面，其中，視覺設計共有九項指標，如：APP名稱清楚明確，並能凸顯其具備陳情抱怨的特質、APP簡單整潔；易用性共有十九項指標，如：APP在點選後3秒內，能執行完畢、APP的功能簡單、便利；安全及隱私共有四項指標，如：APP所需的資訊與權限可以被接受、APP所需的個人資料項目可以被接受。 後者，細分出（1）互動及回覆內容品質、（2）有用性、（3）反應性、（4）效能感等四大次構面。其中，互動及回覆內容品質共有四項指標，如：主管單位回覆的資訊是充足的、主管單位的回覆是正確的；有用性共有三項指標，如：相較於臨櫃服務、1999與網頁版首長信箱，APP能更快速解決我陳情抱怨的問題、無須再透過其他系統或平台申辦帳號密碼，便可完成陳情抱怨程序；反應性共有六項指標，如：透過APP，政府機關能快速地接收到我的陳情、主管單位的回覆語氣與方式親切有禮；效能感共有三項指標，如：陳情通知或回覆的內容，讓我覺得主管單位了解我的困難及問題癥結、我認為主管單位的通知或回覆內容係針對我的需求與問題提供服務。總計有二大主構面、七大次構面，以及四十七項指標。同時依據每項指標對於APP意義程度上的差異，將指標區分為基本指標（must have）以及進階指標（good to have）兩種層次。 期望本研究建構的指標架構，除了可做為未來政府機關開發電子化決策參與APP的參考依據外，同時有助於主管機關改善及永續現行APP之經營與發展，並且強化APP的安全機制，邁向資訊開放及運用。後續研究可深入探討無障礙與安全性指標內容設計，待部分指標進一步操作化後，可運用德菲法讓指標項目具一致性，並採用AHP搭配深度訪談擬定指標權重，最終以大量發放問卷了解指標合適度以及了解APP的發展現況。 / The expansion of the Internet and the fast development of information communication technologies (ICTs) have changed service deliveries of enterprises and government organizations. Many enterprises change the service model with creating a variety of APPs. Government organizations, meanwhile, provide multiple mobile services in order to maximize the competitive advantage of nations. A novel service model breaks restrictions on time and space, providing the opportunity of direct democracy for the public. Lately, the development of electronic government is entitled to extensive democracy, and electronic government becomes a new communication model. In order to realize the meaning of e-democracy and the development of governments’ online services, this research reviews the literature of electronic democracy. The author use three dimensions, including ‘electronic information’, ‘electronic service and consultation’, and ‘electronic decision making and participation’, to categorize APPs created by central and local governments. Base on the previous findings, this research selects electronic decision making and participation of APPs to construct indicators. The author reviews six types of literatures, including web service quality indicators, electronic government assessment, governmental service quality research, electronic commerce satisfaction, mayor's email-box satisfaction, and Internet resources to establish indicators of governments’ APPs. The framework and contents of indicators are revised by implementing two rounds in-depth interviews with the questionnaire. According to empirical data, this research separate indicators into two dimensions, including System Quality and Citizen Participation & Service Quality. The System Quality has three sub-dimensions, including Visual Design, Ease of Use, and Security & Privacy. Visual Design has nine indicators, such as the accuracy of APPs’ title, the simplicity of APP, etc. Ease of Use has nineteen indicators, such as the response time less than three seconds, the simplicity of APPs’ functions, etc. Security & Privacy has four indicators, such as the authority of being acceptable, proper personal informations, etc. The Citizen Participation & Service Quality has four sub-dimensions, including the Contents’ Quality of Interactions, Usability, Responsiveness, and Efficacy. The Contents’ Quality of Interactions has four indicators, such as the sufficiency of governments’ reply, the accuracy of governments’ reply, etc. Usability has three indicators, such as relative to APPs’ deal of speed than counters, 1999, and the mayor's email-boxes, applying for accounts directly in APP, etc. Responsiveness has six indicators, such as immediately response, courteous reply, etc. Efficacy has three indicators, such as understanding of the petition, customize services, etc. To sum up, indicators of government APPs have two dimensiosns, seven sub-dimensiosns and forty eight indicators. Base on those indicators, and this research further categorizes them into ‘must have’ and ‘good to have’. This framework of indicators is expected not only becoming the reference for government organizations creating APPs in the future but also improving service quality of APPs nowadays. Moreover, it is important that having to strengthen APP’s security and privacy, then governments could open data from citizen complaints and use them to create new value. Future research could explore the disability and security aspects of indicators. Moreover, future research could consider operationalize a part of indicators, and then adopt Delphi and AHP to measure robustly the consistency and weighting of indicators. Finally, the author expects the follow-up studies could conduct questionnaires to realize the fitness for indicators and condition of APP’s development.

Wireless Application Development has become a major area of research in recent times. With the increasing availability of wireless technologies such as cellular, Bluetooth, Infrared etc. it has become essential to develop applications that suit the various types of hardware that support such wireless technologies. The goal of this thesis is to explore the motivations behind application development methodologies and the tools associated with it, for small mobile devices that employ cellular technologies. Due to extremely high demand of cell phones among people who have over the years become extra mobile, there has been a trend of decreasing costs for users for the last several years. As more people start using these devices every day the demand for support of various applications and services are on the rise. This thesis will explore the leading application development tools and technologies for small mobile devices WAP (Wireless Application Protocol), J2ME (Java 2 Platform, Micro Edition) and some others. This thesis will also take a brief look into cellular network technology termed 3G, in terms of its usefulness for applications developed using the aforementioned technologies. The thesis includes the development of a J2ME application using a wireless device emulator.

This diploma thesis is focused on the use of mobile devices in chemistry education. Describes various mobile devices, including different operating systems and technology and shows huge potential that these devices bring to education. It also includes an overview of existing educational programs with a chemical theme on mobile devices. Part of this work was to create a custom supportive program Chemical helper for mobile devices, which can be used in chemistry education, laboratory and also in everyday life.

In a fast-changing retail environment, including hard competition and demanding consumers, the customer experience of the purchasing service is crucial to gain a competitive advantage. Since consumers are to some extent moving from offline to online, and from desktop shopping to purchasing clothing in a mobile application, there is a need for investigating consumers expectations of their experience of a mobile application. The existing and performance of attributes and functions determines the satisfaction of the user experience, which is why it is reasonable to investigate expectations concerning attributes. The finding and classification of quality attributes in mobile applications in the fashion industry was the main goal of this thesis. Attributes were found using a qualitative study including 16 interviews, where respondents field tested already existing applications. The reasonability to further investigate these attributes was confirmed by a literature research. After finding 35 relevant attributes, these were investigated and analysed using the Theory of Attractive Quality and a 5-level Kano questionnaire. The analysis was conducted using the Theory of Attractive Quality, classifying attributes according to the Kano chart of evaluation. Further, each attribute was analysed using tools such as better/worse diagrams and self-stated importance values. The classification results from the questionnaire were that “Choose product size” was categorised as Must-Be, “Loading speed” as One-Dimensional, eight quality attributes were combinations of classifications, and 25 were classified as Indifferent. A number of 510 respondents answered the questionnaire. The classification of attributes implies that customers are rather indifferent to attributes during their shopping experience. However, further analysis concludes that even though many attributes are classified as Indifferent, many attributes need to be considered, according to the better/worse values and diagrams, which are useful regarding resource allocation. According to the classification and better/worse diagrams, one can distinguish a difference between genders: male respondents proved to be more indifferent to their shopping experience than females. Analysis of the data also shows a difference between age groups. The two youngest age groups including respondents born in 1990-1994 and 1995-2000, had higher better and worse values, implying that younger people expect more from their shopping user experience. Conclusively, this report resulted in an overview of consumers’ expectations regarding their experience when shopping in a fashion mobile application. The Theory of Attractive Quality is a useful method when measuring perceived and expected quality; however, each investigative occasion demands different method setup, adjusting for specific attribute types, as well as business. Some improvements can be made regarding the Theory of Attractive Quality, increasing the chances of a better result.

Genom smarttelefonens genombrott och framfart har mobiltelefonen på bara några år kommit att bli en av de mest centrala delarna i många individers liv. Den används bland annat för att hålla kontakt med familj, vänner och kollegor, för att kommunicera och vara aktiv i olika sociala flöden. Många människor är sociala varelser som pratar och kommunicerar med andra individer hela tiden. Men det finns något som håller på att glömmas bort, något som kan tyckas självklart; att kunna föra ett muntligt samtal med en annan individ utan att en mobiltelefon på något sätt finns med i bilden. Sherry Turkle och Professor Jean M. Twenge har under många år bedrivit forskning på barn och unga vuxna som är flitiga användare av sina smarttelefoner. Många av dessa unga personer har aldrig haft något annat val än att ha en smarttelefon och hela deras sociala liv existerar genom den. Ett växande fenomen är att många av dessa unga personer kommunicerar med varandra genom text i sina smarttelefoner, även om de sitter bredvid varandra i samma rum. Barn leker inte tillsammans som de gjorde förr och deras emotionella utveckling verkar gå allt mer långsamt. Syftet med följande undersökning har varit att skapa en motvikt till denna utveckling och genom ett medietekniskt perspektiv presentera en mobilapplikation som uppmuntrar och inspirerar till muntlig dialog mellan individer. / Through the smartphone's breakthrough and advancement, the mobile phone has in just a few years become one of the most central parts in many individuals' lives. It is used, among other things, to keep in touch with family, friends and colleagues, to communicate and be active in different social online activities. Many people are social beings who talks and communicate with other individuals most of the time. But there is a lack of something that may seem obvious; be able to have an oral conversation with another human being without a mobile phone in any way being included in the picture.  Sherry Turkle and Professor Jean M. Twenge have been conducting research for many years on children and young adults who are frequent users of smartphones. Many of these young people have never had any choice but to have a smartphone and their entire social life exists through it. One growing phenomena is that many of these young people communicate with each other through text in their smartphones, even though they sit next to each other in the same room. Children do not play together as they did in the past and their emotional development seems to progress more slowly. The purpose of the following survey is to create a counterweight to this fosterage and, through a media-technical perspective, present a mobile application that encourages and inspires oral dialogues between individuals.

Utvecklingen av större städer förhindras för närvarande av kapacitetsbrist i elnätet. För dagens moderna samhälle är det inte rimligt att bygga nya fastigheter utan en garanti av tillgång till energi, både under byggnationen och det senare underhållet. Marknadsaktörer som belastar elnätet samtidigt är ett exempel på vad som leder till dessa överbelastade nät. Städernas totala energiförbrukning behöver inte nödvändigtvis justeras. Snarare måste förbrukningen under högbelastade tidpunkter flyttas till tidpunkter då belastningen är mindre, – näten måste alltså användas smartare. Detta innebär mycket ansvar för fastighetsägare som har stor inverkan på energiförbrukningen, eftersom dem har möjligheten att styra förbrukningen i sina fastigheter. Därför var syftet med projektet att låta fastighetsägarna på ett lätthanterlig och bekvämt sätt informera sina hyresgäster om förändringar som utförs i fastigheterna. Resultatet var implementation av ett tillägg till en mobilapplikation och i form av en molnbaserad databas, vilken kunde uppkopplas till fastighetens styrsystem. Vidare finns även möjlighet för fastighetsägare att ge hyresgäster förslag på vad de själva kan bidra med för att minska energianvändningen. Vår lösning kommer inte lösa hela kapacitetsbristen i elnäten, utan det är snarare en dellösning och ett steg närmre en smartare elanvändning och ett ändrat användarbeteende. En lösning som inte kräver utbyggnad av elnätet. / The development of larger cities is currently prevented by congested electricity grids. In today's modern society, it is not sensible to build new real estates without a guarantee of access to energy, both during the construction and the maintenance. Market participants who utilize the power grid simultaneously is an example of what leads to these congested grids. The cities' total energy consumption does not necessarily need be adjusted. Rather, the times of usage must be. This puts a great deal of responsibility on property owners who have a big impact on the energy consumption, because they have the power to control the consumption in their properties. Therefore, the purpose of the project was to allow the property owners in an easy-to-manage and convenient manner to inform their tenants of changes made inside the properties. The result was the implementation of an add on to a mobile application in the form of a cloud-based database, which could be connected to the database of the property's control system. Furthermore, through the application  property owners can give tenants suggestions on how they can contribute to reduce energy use. Our solution will not solve the entire capacity shortage in the  grids, but rather it is a partial solution and one step closer to a smarter electricity use and a changed user behaviour. A solution that does not require expansion of the power grid.