Magistrinio darbo tikslas – išsiaiškinti naujosios viešosios vadybos taikymo problemas, išanalizuoti jas ir pateikti galimus sprendimo variantus. Mokslo tiriamajame darbe iškelta hipotezė, jog naujosios viešosios vadybos principų taikymą valstybinėse institucijose apsunkina valdymo reformų ribotumas ir politinės valios bei administracinių gebėjimų stoka. Darbe aptariamos Naujosios viešosios vadybos teorijos idėjos. Remiantis šalių, kuriose jau įvykdytos valstybinio valdymo reformos pavyzdžiais, analizuojami šio naujojo valdymo modelio trūkumai ir privalumai. Magistriniame darbe nagrinėjamos pastarojo modelio taikymo Lietuvoje galimybės ir problemos. Magistrinio darbo tyrimas atliktas keliose ministerijose. Tyrimo metu gautų duomenų analizė patvirtino hipotezėje iškeltas prielaidas. Remiantis respondentų pateiktais atsakymais, galima daryti išvadą, kad bene didžiausi trukdžiai, taikant Naujosios viešosios vadybos teoriją praktikoje, kyla todėl, kad valstybės tarnautojai nėra pasirengę taikyti naujojo valdymo modelio principus. Viešojo sektoriaus tarnautojai neigiamai reaguoja į pokyčius, kadangi, paprastai, tai reiškia griežtesnius reikalavimus jų veiklai, iškyla tinkamos kvalifikacijos klausimas. / The main objective of master's paper is to find out and to analyse the implementation problems of New Public Managemnt, and to submit possible solutions. The hypothesis of this paper is that the implementation of New Public Management is complicated because of limited management reforms and thelack of political awareness and administrative skills. The assumption was confirmed by research datum. There are the ideas of New Public Management theory reviewed. The possibilities and problems of this model implementation in Lithuania are studied.

Submitted by Márcio Jacinto de Souza e Silva (marciojacinto@hotmail.com) on 2012-07-26T11:42:58Z No. of bitstreams: 1 A nova administração pública e a gestão do Instituto de Crimin.pdf: 1921485 bytes, checksum: aa41fd588edb6d751349c01765054bd8 (MD5) / Approved for entry into archive by ÁUREA CORRÊA DA FONSECA CORRÊA DA FONSECA (aurea.fonseca@fgv.br) on 2012-08-22T19:02:48Z (GMT) No. of bitstreams: 1 A nova administração pública e a gestão do Instituto de Crimin.pdf: 1921485 bytes, checksum: aa41fd588edb6d751349c01765054bd8 (MD5) / Approved for entry into archive by Marcia Bacha (marcia.bacha@fgv.br) on 2012-08-24T18:24:27Z (GMT) No. of bitstreams: 1 A nova administração pública e a gestão do Instituto de Crimin.pdf: 1921485 bytes, checksum: aa41fd588edb6d751349c01765054bd8 (MD5) / Made available in DSpace on 2012-08-24T18:25:33Z (GMT). No. of bitstreams: 1 A nova administração pública e a gestão do Instituto de Crimin.pdf: 1921485 bytes, checksum: aa41fd588edb6d751349c01765054bd8 (MD5) Previous issue date: 2012-06-28 / O objetivo deste estudo foi analisar em que medida o Instituto de Criminalística, órgão da administração pública direta de Minas Gerais, alinhou a sua gestão administrativa e de pessoal às diretrizes do Choque de Gestão. Decorridos oito anos desde o início da implantação dessa política pública, a questão cabe averiguação a fim de se saber o quanto dos novos ideais foram disseminados e assimilados em uma das instituições a qual essa política se comprometera a modernizar. Ao abordar a medida da relação existente entre o Choque de Gestão e o Instituto de Criminalística, este estudo visou compreender quantos velhos paradigmas foram quebrados e quantos novos conceitos foram assimilados para fazer a administração pública voltar-se para quem de fato foi criada e a quem deve servir: o povo. Para subsidiar as pesquisas, este estudo abrangeu uma análise dos referenciais teóricos que faceiam as questões relevantes à Nova Administração Pública e impactaram diretamente a concepção do Choque de Gestão, mas levando em conta os referenciais próprios dessa política. A pesquisa de campo consistiu de uma abordagem do fenômeno em seu palco de acontecimento, feita por meio de observação-participante, de entrevistas e questionários junto aos principais atores do cenário pesquisado: servidores e gestores de linha e clientes. Os resultados mostraram que, inobstante, o Choque de Gestão apresentar-se como um plano estruturado e bem intencionado, a sua proposta de transformação ainda não causou ressonância naquela ponta do serviço público, posto que diversos conceitos propalados por essa política confrontam-se com antigos valores, derivados de práticas anteriores. Sendo assim, acredita-se que a efetivação das diretrizes do Choque de Gestão está condicionada à adesão dos gestores e servidores de linha a essas propostas e, para tanto, as instâncias superiores de governo deverão agir para garantir essa adesão. / The objective of the present study was to check the extent to which the Instituto de Criminalística, an agency directly administered by the State of Minas Gerais, has submitted its management of operation and personnel to the Management Shock directives. After eight years of that policy implementation, the question ought to be checked so as to let one knows to which extent these new ideals have been disseminated in and assimilated by one of the institutions that such a policy had committed to modernize. By approaching the measure of the relation between Management Shock Program and the Instituto de Criminalística, the present study aims at understanding how many of the old paradigms have been broken, and how many new concepts have been assimilated to make the public administration pay attention to whom it was in fact created and whom it should serve: the people. To contribute to the research, the present study has encompassed an analysis of the theoretic references that involve the questions relevant to New Public Administration and directly impacted Management Shock, also taking references proper to this policy into account. The field research has consisted of an approach to the phenomenon in its stage of happening, made through a participant-observation, interviews and questionnaires submitted to the principal actors of the researched scenario: officials and line managers and clients. The results have showed that notwithstanding the fact that Management Shock presented itself as a structured and well-meaning plan, its proposal for transformation has not yet caused a resonance on that end of the civil service, since many concepts touted by this policy are confronted with old values, derived from past practices. Therefore, it is believed that the settlement of the Management Shock guidelines is determined by conditioning the commitment of managers and ordinary servants to these proposals, and to that end, higher levels of government should act in the interest of ensuring this commitment.

本文探討政府再造發展歷程，以理念層次探討為主，著重於八０年代以降，新管理主義之源起，及其理論背景作一粗略的介紹，進而整理其內涵價值，並佐以若干各國政府再造實例，以佐證之。再者，則針對1968年以來，新公共行政學者對新管理主義所提出的質疑與反思作一介紹，文中將論及新公共行政之源起、理論背景及相關主張，並針對其內涵價值作一整理。最後，將介紹目前方興未艾的「第三條路」（the third way）之源起、理論背景及其具體主張，並歸納本文在地方政府管理理念上之主張。期能對政府再造理念提出具有史觀的脈絡陳述，並且作為未來地方政府再造之參考依據。 是以，本文乃針對地方政府管理之理念與實踐進行研究，強調意識型態的區隔，及政府再造背景的時空性、急迫性，進而將地方政府再造，區分為效率的地方政府管理、民主的地方政府管理，及整合的地方政府管理三波，透過理念層次之「效率途徑」與「民主途徑」，以建構地方政府管理之「整合途徑」，及其未來願景（vision）。 文中提出「創新、效率、競爭、資訊」作為效率途徑的核心價值；提出「責任、機會、公道、參與」作為民主途徑的核心理念；最後就整合途徑而言，強調「位中、時中、知所權變、順乎自然及執兩用中」的原則，並引用論者所提出七項典範轉移之道，重申地方政府再造的勵革方向。其實整合的地方政府管理，不但重視權利與責任的對等關係，更注重環境時空系絡之影響，而強調權變觀點，但仍有本末先後、輕重緩急之考量。 回顧本研究，其釐清政府再造的歷史脈絡傳承，建構地方政府管理之理念型模（typology），並發現地方政府管理與地方治理的概念，或有互通相關之處，似可作為地方政府管理研究的新領域。

The object of this study is good governance, the context for its consideration is the New Partnership for Africa’s Development (NEPAD), and the disciplinary perspective from which it is considered is Public Administration. Good governance is a conceptual problematique. It is multi-dimensional, value-laden, trans-contextual and nebulous. The question of what good governance means is a subject of contestation. Good governance is used in NEPAD as a principle without the attempt to clarify its meaning at the conceptual level. Much of the existing body of scholarship on NEPAD also considers good governance largely as a principle rather than a concept. This erroneously presupposes unanimity on its meaning. The African leadership is divided on what good governance means in the context of NEPAD. In this regard scholarship largely fails to provide an intellectual solution. The extent of complexity of the concept in the study lies in the fact that the context of its consideration [NEPAD] is itself a subject of contestation whereas the disciplinary perspective [Public Administration] from which it is considered has not yet reached a consensus with itself about its theoretical base. Against this background the question that the study asks is, what does the concept good governance in the context of NEPAD mean for Public Administration? The study examines this question to make a contribution towards a better insight into, and broadening of, the body of scientific knowledge by engaging in conceptual, theoretical and philosophical studies to understand good governance in the context of NEPAD and determine its meaning for Public Administration. The study finds that the paradigm of engagement in the existing body of literature is framed in the binary logic, which is rooted in realist epistemology or positivism. This approach to scientific discourse is limited in dealing with complex conceptual, theoretical and philosophical questions. The study develops, as a contribution to science, an alternative epistemological framework from which good governance in the context of NEPAD could be understood. Such epistemological framework is, for the purpose of this study, termed the contingent co-existence of opposites. It is used to conceptualise good governance in the context of NEPAD and determine its meaning for Public Administration. / Public Administration / D.Litt. et Phil. (Public Administration)

The object of this study is good governance, the context for its consideration is the New Partnership for Africa’s Development (NEPAD), and the disciplinary perspective from which it is considered is Public Administration. Good governance is a conceptual problematique. It is multi-dimensional, value-laden, trans-contextual and nebulous. The question of what good governance means is a subject of contestation. Good governance is used in NEPAD as a principle without the attempt to clarify its meaning at the conceptual level. Much of the existing body of scholarship on NEPAD also considers good governance largely as a principle rather than a concept. This erroneously presupposes unanimity on its meaning. The African leadership is divided on what good governance means in the context of NEPAD. In this regard scholarship largely fails to provide an intellectual solution. The extent of complexity of the concept in the study lies in the fact that the context of its consideration [NEPAD] is itself a subject of contestation whereas the disciplinary perspective [Public Administration] from which it is considered has not yet reached a consensus with itself about its theoretical base. Against this background the question that the study asks is, what does the concept good governance in the context of NEPAD mean for Public Administration? The study examines this question to make a contribution towards a better insight into, and broadening of, the body of scientific knowledge by engaging in conceptual, theoretical and philosophical studies to understand good governance in the context of NEPAD and determine its meaning for Public Administration. The study finds that the paradigm of engagement in the existing body of literature is framed in the binary logic, which is rooted in realist epistemology or positivism. This approach to scientific discourse is limited in dealing with complex conceptual, theoretical and philosophical questions. The study develops, as a contribution to science, an alternative epistemological framework from which good governance in the context of NEPAD could be understood. Such epistemological framework is, for the purpose of this study, termed the contingent co-existence of opposites. It is used to conceptualise good governance in the context of NEPAD and determine its meaning for Public Administration. / Public Administration and Management / D.Litt. et Phil. (Public Administration)