本研究是以顧客導向為出發點，探討學校網站服務品質衡量模式、學校與系所網站功能架構，以及發展學校網站服務品質量表，並以學校網站服務品質衡量構面實作一系所網站探討是否達到服務品質。經由兩次問卷的分析結果，最後所得到的構面為「瀏覽便利」、「學習輔助」、「主動表白」、「連結固定」、「回應性」、「安全性」、「吸引性」、「互動、協調與額外功能」、「個人服務支援」、「資訊價值」、「可靠性」、「凝聚使用」、「完整與顯示」、「溝通與體貼」。而經過資料分析，透過服務品質觀點所建置地新系網評估後，服務品質較舊系網有顯著地提昇。

Record keeping and management of electrical utilities inside buildings is an important aspect to ensure effective electrical distribution. The ability to find the location of each electrical feature inside a building and extract information about it helps to solve network problems faster. The use of a spatial database structure facilitates the maintenance and general operations of an electrical network across different buildings. The aim of this study is to design and develop a 3D data model to provide a management system for electrical utilities inside buildings. The geodatabase provides integrated information between different electrical components forming the network inside the specified buildings in the study area. A prototype called the PUK geodatabase was designed and developed for the NWU Potchefstroom Campus as a 3D data model. The data model consists of raster and vector data used in network datasets, relationship classes and topology rules. The aim of this project was accomplished through the 3D analysis capabilities of the model. The research determined that the prototype called the PUK geodatabase can be utilized as a 3D management system for electrical utilities across the different floor levels of a building. / Thesis (M.Sc. (Geography and Environmental Studies))--North-West University, Potchefstroom Campus, 2012

A collection of five memoiristic essays arranged about themes of family, womanhood and the African-American community with a preface. Among the experiences the memoirs recount are childhood abandonment; verbal and emotional child abuse; mental illness; poverty; and social and personal change. Essays explore the lasting impact of abandonment by a father on a girl as she grows into a woman; the devastation of family turmoil and untreated mental illness; generational identity in the African-American community. One essay describes the transition from the identity-forming profession of journalism to academia. The last essay is about complicated and conflicting emotions toward patriotism and flag-waving on the part of a black woman who has lived through riots, little known police shootings of students on black campuses, and many other incidents that have divided Americans.

Le présent mémoire vise à faire avancer la réflexion sur la conception de média alternatif à travers une analyse d’une organisation médiatique dite alternative, soit CISM 89,3 FM, la radio de campus de l’Université de Montréal. À partir de la littérature, l’auteur émet certaines interrogations et explore quelques pistes d’analyse en regard de cet univers médiatique. Suite à un travail sur le terrain, basé sur une série d’entrevues avec des acteurs oeuvrant au sein de CISM, ce travail de recherche permet de mettre en lumière certains éléments peu discutés dans la littérature. L’auteur met notamment en relief l’importance que revêt le statut d’alternatif pour CISM aux yeux de ses artisans, ainsi que la complexité de ce statut et les enjeux qu’il soulève. Le mémoire montre aussi, à travers les propos des personnes interrogées, la difficulté et les tensions avec lesquelles les artisans d’un tel média doivent jongler quotidiennement afin d’être fidèle à ce statut d’alternatif. C’est à travers ses remises en questions, ses points litigieux, ses tensions, ses négociations que CISM se définit à travers ce qu’est ou doit être un média alternatif. Mais, ce sont aussi ces tensions constantes qui lui permettent d’évoluer. / Abstract This essay aims to improve the reflection about the conception of an alternative media trough the analysis of a so-called alternative media, CISM 89,3 FM, the college radio of the Université de Montréal. After a literature review, the author proposes interrogations and explores ways of analyzing alternative medias. From a field research, based on interviews with actors engaged in CISM, this work sheds light on some elements that were not much discussed in the literature. The author shows the importance of this alternative status for the workers of CISM, and the complexity of this status and the stakes of it. This work also shows, trough the words of the interviewed people, the difficulty and the tensions that alternative medias worker have to deal with daily, in order to enact an alternative status. Through these negotiations, tensions, CISM is defining itself in regard to what is or should be an alternative media. It is these constant tensions that make CISM evolve.

This study investigated the following with regard to technical-occupational students in a multi-campus urban community college: The enrollment patterns in required general education courses at specific intervals of course work; the relation between successful completion of certain required general education courses (English and mathematics) and academic success as measured by grade point average; and the profiles or basic characteristics (age, GPA, sex, and high school graduation status) of (a) the student who had completed a specified amount of general education course work and (b) the graduate who had attained a higher grade point average in technical course work than in general education course work. The data was obtained from the academic records of 328 current student, selected by established criteria, and 284 graduates of six technical-occupational programs. The six programs were chosen by pairs to represent white-collar, technical-skilled, and blue-collar oriented occupations. Data on enrollment patterns were analyzed according to percentage in frequency distributions. Differences in mean grade point averages for completers and non-completers of English and mathematics were analyzed using the t-test. Significant variance among the groups representing types of occupations was analyzed using the chi-square test for independence. The Pearson Product Moment test was used to investigate correlations between grade point average and amount of general education work completed. Among the major findings were the following: over 57 per cent of the current students had completed general education requirements at a level proportional to their total program enrollments; current students tended to avoid enrollment in English more than in mathematics; current students who had completed mathematics had a higher mean GPA than those who had not completed mathematics; graduates who completed mathematics during the first half of the program had a higher mean GPA than those who completed mathematics later; a negative correlation was detected between GPA and the amount of general education course work completed; and more than 81 per cent of the graduates had a higher GPA in technical course work than in general education course work.

O objetivo deste trabalho foi investigar barreiras, motivações e estratégias que apresentam potencial para promover a mobilidade sustentável de alunos de graduação, pós-graduação, servidores técnico- administrativos e servidores docentes no campus da Universidade de São Paulo em São Carlos. O método utilizado para atingir o objetivo foi dividido em três etapas: i. desenvolvimento de ferramenta para coleta de dados; ii. análise dos dados por meio do modelo transteórico de mudança comportamental; iii. análise de estratégias visando a mobilidade sustentável. O questionário on-line desenvolvido e aplicado para o estudo forneceu uma taxa de resposta robusta e bem distribuída dos principais usuários do campus (25,5% da população do campus total). Percentagens consideráveis de usuários em todos os grupos investigados manifestaram a intenção de mudar para outro modo de transporte. Entre aqueles que mudariam para modos de transporte sustentáveis, 27,1% mudariam para o modo a pé, enquanto que 46,2% mudariam para o modo bicicleta. No entanto, 13,6% dos entrevistados declararam que mudariam para o automóvel, o que representa uma demanda adicional de cerca de 300 lugares de estacionamento no campus. Em relação às barreiras para a adoção de modos de transporte sustentáveis, a posse de um veículo motorizado foi o principal obstáculo identificado (independentemente do modo a ser adotado como uma alternativa). Duas alternativas foram classificadas como as melhores estratégias para promoção da mobilidade sustentável no contexto estudado: a construção de ciclovias que ligam o campus com a rede viária urbana e estacionamento para bicicletas dentro do campus. Uma avaliação adicional da primeira alternativa demonstrou significativo potencial para servir a usuários de vários modos de transporte, com grande impacto positivo sobre o modo a pé. Outra estratégia também testada foi a abertura de novos pontos de acesso para pedestres no campus. Estimou-se que sua implantação resultaria em uma redução de 20% nas distâncias de viagem a pé dos alunos. / The objective of this study was to investigate barriers, motivators and strategies with potential to promote sustainable mobility for graduate and undergraduate students, staff and faculty at the campus of the University of São Paulo at São Carlos. The method used to reach the objective had three steps: i. development of a data collection tool; ii. analysis of the data with the transtheoretical model of behavior change; iii. analysis of strategies aiming at sustainable mobility. The online questionnaire developed and applied for the study provided a robust and well-distributed response rate of the main users (25.5% of the total campus population). Considerable percentages of users in all groups investigated have declared that would eventually change to another travel mode. Among those who would change to sustainable modes, 27.1% would change to the walking mode, whereas 46.2% would change to the cycling mode. However, 13.6% of the respondents declared they would change to the automobile, what represents an additional demand of approximately 300 parking spaces in the campus. Regarding the barriers to the adoption of sustainable modes, owning a motorized vehicle was identified as the main obstacle (regardless of the mode to be adopted as an alternative). Two alternatives have been rated as the best strategies for promoting sustainable mobility in the studied context: the construction of cycling paths connecting the campus with the urban street network and parking facilities for bicycles within the campus. An additional evaluation of the first alternative has shown a significant potential to serve users of several transport modes, with a large positive impact on pedestrians. Another strategy also tested was the opening of new access points to pedestrians in the campus. This strategy could reduce the total walking distance travelled by the students in 20%.

Le secteur du bâtiment est l’un secteur des plus énergivore, sa consommation énergétique importante découle d’une part de la dégradation des matériaux propre à leur vieillissement et d’autre part, au manque d’un cadre réglementaire énergétique plus strict accompagnant la conception. Enfin cette consommation énergétique est due à la présence des usagers. Ceci est d’autant plus vrai pour le secteur tertiaire au travers leurs activités, leurs comportements et leur degré d’appartenance que les usagers donnent à ces types de bâtiments. En effet, même si tout le monde les utilise, personne ne se sent responsable de leur maintenance. Le travail présenté ici met en avant la relation entre la consommation énergétique dans les campus universitaires et le comportement des usagers. Les résultats sont analysés dans un contexte climatique comparable (paramètre clé les Degrés Jours Unifiés - DJU), avec indicateurs d’évaluation partageables (ce qui ont été judicieusement choisis à partir d’une comparaison entre différents systèmes d’évaluation) et traduit dans une méthodologie d’évaluation (basée sur les méthodes multicritères). Celle-ci tient compte de la multiplicité d’usages, d’usagers et d’attentes énergétiques, environnementales et de confort présents dans ce type de secteur tertiaire. L’objectif principal de cette étude a été d’élaborer une démarche d’amélioration environnementale et énergétique pour l’exploitation des bâtiments tertiaires, pour aller vers la réhabilitation thermique et énergétique, en considérant d’une part, la satisfaction des usagers et d’autre part les performances énergétiques et environnementales améliorées des bâtiments analysés. Ce mémoire de thèse est construit autour la logique suivante : une mise en situation des problématiques énergétiques internationales et nationales (France et du Chili). Un focus sur l’énergie dans le secteur tertiaire, permet de s’imprégner des différents dispositifs mis en place pour atteindre l’objectif de réduction de la consommation d’énergie et des émissions de CO2. Une grille de comparaison qui va nous permettre de réaliser les analyses de consommations énergétiques à différentes périodes de l’année avec un seul paramètre climatologique le DJU, est mise en avant. Ensuite les différents campus et sites universitaires sur lesquels nous appuyons la réflexion sont présentés. Dans ceux-ci, nous analysons à différentes échelles spatio-temporelles et avec différents types d’analyses qualitatives et quantitatives, les variables discriminantes qui seront essentielles pour parvenir à une amélioration énergétique au fil du temps. Par la suite, une ligne de base de critères et indicateurs qui vont nous permettre d’évaluer avec la même échelle d’évaluation, la performance énergétique et environnementale des bâtiments dans leur état actuel est crée. Pour, ensuite, les comparer dans un état optimisé lorsque les améliorations énergétiques ont été mises en place. Enfin nous proposons une méthodologie d’évaluation et d’amélioration environnementale pour l’exploitation des bâtiments tertiaires qui va mettre en relation de façon originale les besoins énergétiques, environnementaux, économiques et de confort des gestionnaires et des usagers universitaires. Une modélisation thermique de solutions de réhabilitation et un modèle économique, assez simple, sont proposés pour illustrer l’application de la méthodologie. / The buildings sector is one of the largest energy consuming sectors, its high energy consumption stems to construction materials degradation on the one hand and to the lack of a stricter regulatory context in design step on the other hand. Finally, this energy consumption is due to the presence of users. This is especially true for the service sector through its activities, its behavior and the sense of belonging of users to this type of buildings. Even if everyone uses them, nobody feels responsible for their maintenance.The work presented here highlights the relationship between energy consumption in university campuses and user’s behavior. The results are analyzed in a comparable climatic context (the key parameter Unified Degree Days - UDD) with sharable assessment indicators (which have been carefully selected from a comparison between different assessment systems). Then, the results are translated into an evaluation methodology (based on multicriterio analysis). The methodology takes into account the multiplicity of uses, users and energy resources, environment and comfort requirements expected in this service sector.This study aims to develop an environmental and energy improvement approach for the operation of tertiary buildings, to move towards a thermal and energy rehabilitation, considering on the one hand, user satisfaction and on the other hand the energy and environmental improved performance of the studied buildings.This manuscript of thesis is built around the following logic: an overview of national and international energy issues (France and Chile). A specific reference to energy in the tertiary sector emphasizes the different mechanisms put in place to achieve the reduction target of energy consumption and CO2 emissions. A comparison grid is built to analyze energy consumptions at different times of the year with a single climate parameter: the DDU (Unified Degree Days). Then, the different campuses and universities supported by the reflection are presented. In these study cases, we analyzed at different spatio-temporal scales and with different types of qualitative and quantitative analysis, the discrimination of critical variables to achieve energy improvements over time. Subsequently, a baseline of criteria and indicators is developed to evaluate the energy and environmental performance of buildings in their current state with the same rating scale. Then energy improvements are implemented to compare them in an optimized state. Finally, we propose an evaluation methodology and environmental improvements for the operation of tertiary buildings which will bring together in an original way the energy, environmental, economic and comfort managers and users universities needs. Thermal modeling solutions and economic rehabilitation rather simple model are provided to illustrate the application of the methodology. / El sector de la construcción es uno de los sectores que más energía consume, este consumo se debe en parte a la degradación de sus materiales, propia al paso del tiempo, a la falta de un marco legal energético más estricto que regule su diseño-concepción y por otra a la presencia de sus usuarios. Este fenómeno se vuelve más recurrente en el sector terciario debido a sus actividades, sus comportamientos y el grado de pertenencia que los usuarios le dan a este tipo de edificios. De hecho, si es cierto que todo el mundo los puede utilizar, no todos se sienten responsables de su cuidado.El trabajo que aquí se ha desarrollado presenta la relación entre el consumo energético de los campus universitarios y el comportamiento de sus usuarios. Los resultados se han analizado bajo un contexto climático comparable (parámetro clave los Grados Días Unificados - GDU), indicadores de evaluación adaptables (que han sido cuidadosamente seleccionados a partir de una comparación entre distintos sistemas de evaluación - certificaciones) y que se han traducido a través de una metodología de evaluación (basada en métodos de multicriterio). Esta metodología considera la multiplicidad de usos, de usuarios y de requerimientos energéticos, medioambientales y de confort presentes en este tipo de sector terciario.El objetivo principal de este estudio ha sido desarrollar una metodología de mejora energética y medioambiental para la operación de edificios terciarios, que permitirá además de considerar una rehabilitación térmica y energética, teniendo en cuenta, por una parte, la satisfacción de los usuarios y por otra el desempeño energético y medioambiental mejorado de los edificios analizados.La memoria de la tesis ha sido construida bajo la siguiente lógica: la presentación de las problemáticas energéticas internacionales y nacionales (de Francia y de Chile). Una visión de la energía en el sector terciario, permite ahondar sobre los diferentes mecanismos establecidos para lograr el objetivo de reducir el consumo energético y las emisiones de CO2. Un sistema de comparación nos permite analizar el consumo energético en diferentes periodos del año, a través de un único parámetro climático, el GDU. A continuación se presentan los diferentes campus y sitios universitarios en los que nos apoyamos para el análisis. En ellos, analizamos a diferentes escalas espacio-temporales y con diferentes tipos de análisis cualitativos y cuantitativos, las variables discriminantes que serán fundamentales para lograr la mejora de la eficiencia energética a través del tiempo. Posteriormente, construimos una línea de base de criterios e indicadores que nos permitirá evaluar a través de una misma escala de evaluación, el desempeño energético y medioambiental de los edificios en su estado actual, para luego compararlos en un estado óptimo cuando diferentes mejoras energéticas se han implementado. Por último, proponemos una metodología de evaluación y de mejoras energéticas para la operación de edificios terciarios, dicha metodología relaciona de manera original las necesidades energéticas, medioambientales, económicas y de confort de gestores y de usuarios universitarios. Finalmente, proponemos para ilustrar la aplicación de la metodología, un modelo térmico de soluciones de rehabilitación y un modelo económico simplificados.

Made available in DSpace on 2016-10-13T14:10:31Z (GMT). No. of bitstreams: 1 Thalita Galutti.pdf: 2350504 bytes, checksum: dcb745c0301fe5cdafd757d579c1c346 (MD5) Previous issue date: 2010-10-10 / By applying the method of ethnography to investigate the communication practices and consumption in post-modern inter-human relations that took place at Campus Party Brazil, it was realized that the ways youth are expressing themselves and building strategies of representation reveal some of the paradigms with which the youths live and of which is product and producer, in a complex relationship. The political content are juveniles as a means of testing a new body that reminds us of the planetary ethics of Edgar Morin way as able to combat the inhumane and contradictory reflections of our civilization. / Ao aplicar o método da etnografia para investigar as práticas de comunicação e consumo pós-modernas nas inter-relações humanas que aconteceram na Campus Party Brasil, percebeu-se que os modos como os jovens vêm se expressando e construindo estratégias de representação evidenciam alguns dos paradigmas com os quais as juventudes convivem e dos quais é produto e produtora, numa relação complexa. As politicidades juvenis são como uma via de experimentação de um novo corpo que nos remete à ética planetária de Edgar Morin como caminho capaz de combater os reflexos contraditórios e desumanos da nossa civilização.

Made available in DSpace on 2016-07-27T13:44:41Z (GMT). No. of bitstreams: 1 ROGERIO CARNEIRO MACHADO.pdf: 3086495 bytes, checksum: 4d1a2d138cef61875e579e5b17e62c5a (MD5) Previous issue date: 2012-09-26 / The thesis entitled "The social function of the Technical Course in Farming and schooling of children of farmers, " belonging to the line of research Education, Culture and Society, resulted from a survey whose purpose was to understand the needs and perspectives of the children of families of small farmers in the municipality of Orizona-GO regarding the social function of technical course. This course was instituted, having as an objective, meet the education of children of small farmers in the region. This is a course in historical tradition Campus. The institution has gone through several transformations throughout its history, even changing nomenclature, Agricultura l College of the Federal Institute Goiano Câmpus Urutaí. With these changes, the course has undergone restructuring to redefine its social function. This study also discussed the historical development of family farming, since the subjects were from children of small farmers who have family farming as a means of livelihood. To conduct this research, focused, theoretically, in studies Abramovay (2007), Altafin (2007), José de Souza Martins (1990), Frigotto (2001), Kuenzer (2000), among others. This is a qualitative research, with studies literature sources, document analysis, questionnaire and individual interview with a group of 23 students from Orizona, municipality located in the region of influence of the institution and who has, according to data Brazilian Institute of Geography and Statistics (2006), the largest number of small farmers in the region. / A tese intitulada A função social do Curso Técnico em Agropecuária e a Escolarização de filhos de agricultores familiares , pertencente à linha de pesquisa Educação, Cultura e Sociedade, resultou de uma pesquisa, cujo propósito foi apreender as necessidades e perspectivas dos filhos de famílias de pequeno s produtores rurais do município de Orizona-GO em relação à função social do Curso técnico. Este Curso instituiu-se, tendo como um dos objetivos, atender a formação dos filhos de pequeno s produtores rurais da região. Trata-se de um Curso com tradição histórica no Câmpus. A instituição passou por diversas transformações ao longo de sua história, alterando até mesmo nomenclatura, de Colégio Agrícola a Instituto Federal Goiano Câmpus Urutaí. Com estas mudanças, o Curso passou por reestruturações que redimensionaram sua função social. Neste estudo, discutiu-se também o desenvolvimento histórico da agricultura familiar, pois os sujeito s da pesquisa são oriundos de filhos de pequeno s produtores rurais que têm a agricultura familiar como forma de subsistência. Para realizar esta investigação, centrou-se, teoricamente, nos estudos de Abramovay (2007), Altafin (2007), José de Souza Martins (1990), Frigotto (2001), Kuenzer (2000), dentre outros. Trata-se de uma pesquisa de natureza qualitativa, com estudos de fontes bibliográficas, análise documental, aplicação de questionário individual e entrevista com um grupo de 23 alunos, provenientes de Orizona, município situado na região de influência da instituição e que apresenta, segundo dados do Instituto Brasileiro de Geografia e Estatística (2006), o maior número de pequeno s produtores rurais da região.

Made available in DSpace on 2016-04-27T14:31:19Z (GMT). No. of bitstreams: 1 Mariluza Sartori Deorce.pdf: 802107 bytes, checksum: f0120ac7789029ae855308677002cbbf (MD5) Previous issue date: 2014-02-24 / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior / This research aimed to conduct a critical analysis of IFES/Vitória Technical Course in order to present ways for the curriculum reorientation, so that environmental education takes the force center in the curriculum. We worked with a qualitative approach, with emphasis on the case study method. The procedures used for data collection were document analysis, semi-structured interviews, focus group and meetings with teachers. The theoretical framework was based on the proposals of Paulo Freire and of authors in the environmental education field, from a critical perspective, in particular, Guimaraes, Lima, Reigota and Loureiro. The analysis moved in permanent tension between regulation and emancipation in order to identify and understand the limitations of the concepts and practices of the course, toward a critical environmental education. These limitations are imposed by the teacher training, the particularities of each discipline, the fragmentation of space /school time, and also by the contradictions inherent to the capitalist system. In the Mechanical technical course, it was found that environmental education is identified with the environmental management of waste and effluents generated in practical activities of laboratories, with the health and safety of the worker and with the organization and cleanliness of the area , although these contents are not explicit in most teaching plans . What happens in the daily school approximates to a conservationist aspect of environmental education, what justified the need to present indications for a curriculum reorientation proposal, that considers environmental education in a critical way and be able to put it as a force center in the curriculum. The ways for the curriculum reorientation, especially by the proposed action of continuing education for teachers, in Freire's perspective, and directions for the construction of the curriculum in a critical direction, may enhance the educational work, from the environmental education with a view to developing a more critical education of Mechanical technical students from IFES/Vitória campus, based on the assumptions of the thought of Paulo Freire / Esta pesquisa teve por objetivo realizar uma análise crítica do Curso Técnico em Mecânica do Ifes/Vitória a fim de apresentar caminhos para a reorientação curricular de modo que a educação ambiental assuma o centro de forças no currículo. Trabalhou-se com uma abordagem qualitativa de pesquisa, com ênfase na modalidade estudo de caso. Os procedimentos utilizados para a coleta de dados foram análise documental, entrevistas semiestruturadas, grupo focal e reuniões com os docentes. O quadro teórico teve como fundamento central a proposta de Paulo Freire e autores da área de educação ambiental em uma perspectiva crítica, em especial, Guimarães, Lima, Reigota e Loureiro. A análise transitou na tensão permanente entre a regulação e a emancipação no sentido de identificar e compreender as limitações das concepções e práticas do curso, na direção de uma educação ambiental crítica. Essas limitações são impostas pela formação docente, pelas especificidades de cada disciplina, pela fragmentação do espaço/tempo escolar e, também, pelas contradições inerentes ao sistema capitalista. No curso de Mecânica, verificou-se que a educação ambiental está identificada com a gestão ambiental de resíduos e efluentes gerados em atividades práticas de laboratórios, à segurança e saúde do trabalhador e à organização e limpeza do espaço, embora esses conteúdos não estejam explicitados na maioria dos planos de ensino. O que se desenvolve no cotidiano escolar aproxima-se ainda de uma vertente conservacionista de educação ambiental, o que justificou a necessidade de apresentar indicações para uma proposta de reorientação curricular que considere a educação ambiental em uma vertente crítica e seja capaz de colocá-la como centro de forças no currículo. Os caminhos divisados para a reorientação curricular que passam, sobretudo, pela proposta de uma ação de formação permanente de professores, na perspectiva freireana, e indicações para a construção do currículo em uma direção crítica, poderão potencializar o trabalho educativo, a partir da educação ambiental, com vistas a desenvolver uma formação mais crítica dos educandos do curso técnico em mecânica do Ifes/ Vitória, ancorada nos pressupostos da matriz do pensamento de Paulo Freire