Submitted by Nadir Basilio (nadirsb@uninove.br) on 2018-08-09T20:00:57Z No. of bitstreams: 1 Jose Carlos da Silva.pdf: 1941163 bytes, checksum: e6949c64049230fc5ca4bf140a19bbae (MD5) / Made available in DSpace on 2018-08-09T20:00:57Z (GMT). No. of bitstreams: 1 Jose Carlos da Silva.pdf: 1941163 bytes, checksum: e6949c64049230fc5ca4bf140a19bbae (MD5) Previous issue date: 2018-03-20 / This intervation-research has as an object the quality of educational practices in nursery. Has as a general objective analize the quality of educational practices of a nursery that attend babies from 0 to 2 years old, located in a nursery in the municipality of Santo André (SP), considering, mainly for three aspects: partnership with the family, continuing education of teachers, and the organizationof spaces and time in the day care. As an especific objective outlined: understand how two Child Development Aids (CDA), one intern and the teacher developed their work with the babies and what are their conceptions of nursery, child and childhood. We seek for answer the following questions: as na CDA, the intern and the teacher understand the role of the nursery? What conceptions of children and childhood permeate the educational practices of these professional? They consider the nursery as a right for the child or the working mom? The metodology is qualitative and the instrument of data collection is the observation of the practice, discussion in conversation wheels and reflections together with a teacher, two child assistants and na intern, in the room of Work Organization (WO) meeting, beyond the analyses of the documents of Education. As theoretical reference we refer to the following authors: Kramer (1992), Campos (2011), Rossetti-Ferreira (2002), Oliveira (2011), Craidy (2001), Freire (1996), Kuhlmann Júnior (1998, 2010) and Zabalza (1998). We found with this research that the teacher and other professionals present divergences of conceptions of children, which hinder the cohesion of the work group in the conduct of the same procedures for the different situations and moments of care and education. Given the data, it was possible to identify the need for incentive, optimization of times and spaces, and continuous training offered through public policies of the municipality; as well as formations in the unit itself in which all segments can discuss and reflect on aspects of the pedagogical routine. / Esta investigación-intervención tiene como objeto la calidad de las prácticas educativas en el cuarto de niños. El objetivo de este trabajo es analizar la calidad de las prácticas educativas de un cuarto de niños que atiende a bebés de 0 a 2 años de edad, ubicado en un círculo infantil del municipio de Santo André / SP, atentándose, principalmente a tres aspectos: asociación con la familia, educación continuada de profesores, y la organización de los espacios y tiempos del círculo infantil. Como objetivos específicos se delinearon: comprender de qué forma dos agentes de desarrollo infantil (ADI), una interna y la profesora regente desarrollan su trabajo con los bebés y cuáles sus concepciones de círculo infantil, niño e infancia. Buscamos responder las siguientes cuestiones: ¿cómo las ADI, la interna y la profesora comprenden el papel del círculo infantil? ¿Cuáles concepciones de niño y de infancia permean las prácticas educativas de esas profesionales? ¿Ellas consideran al círculo infantil como un derecho del niño o de la madre trabajadora?. La metodología es de cuño cualitativo y el instrumento de recolección de datos es la observación de la práctica, discusión en ruedas de conversación y reflexiones en conjunto con una profesora, dos agentes de desarrollo infantil y una interna, en los espacios de reunión de Organización de Trabajo (OT), además del análisis de los documentos que rigen la Educación Infantil. Como referencias teoricas recurrimos a lós seguientes autores: Kramer (1992), Campos (2011), Rossetti-Ferreira (2002), Oliveira (2011), Craidy (2001), Freire (1996), Kuhlmann Júnior (1998, 2010) e Zabalza (1998). Se constató con esta investigación que la profesora y demás profesionales presentan divergencias de concepciones de niño, que dificultan la cohesión del grupo de trabajo en la conducción de los mismos procedimientos para las diferentes situaciones y momentos del cuidar y educar. Ante los datos fue posible identificar la necesidad de incentivo, optimización de tiempos y espacios, y formación continuada ofrecida por medio de políticas públicas del municipio; así como formaciones en la propia unidad en que todos los segmentos puedan discutir y reflexionar sobre aspectos de la rutina pedagógica. / Esta pesquisa-intervenção tem como objeto a qualidade das práticas educativas no berçário. Tem por objetivo geral analisar a qualidade das práticas educativas de um berçário que atende bebês de 0 a 2 anos de idade, localizado em uma creche do município de Santo André (SP), atentando-se, principalmente, para três aspectos: parceria com a família, educação continuada de professores e organização dos espaços e tempos da creche. Como objetivos específicos, delinearam-se: compreender de que forma duas agentes de desenvolvimento infantil (ADI), uma estagiária e a professora regente desenvolvem seu trabalho com os bebês e quais suas concepções de creche, criança e infância. Buscamos responder as seguintes questões: como as ADI, a estagiária e a professora compreendem o papel da creche? Que concepções de criança e de infância permeiam as práticas educacionais dessas profissionais? Elas consideram a creche como um direito da criança ou da mãe trabalhadora? A metodologia é de cunho qualitativo e o instrumento de coleta de dados é a observação da prática, discussão em rodas de conversa e reflexões em conjunto com uma professora, duas agentes de desenvolvimento infantil e uma estagiária, nos espaços de reunião de Organização de Trabalho (OT), além da análise dos documentos que regem a Educação Infantil. Como referencial teórico recorremos aos seguintes autores: Kramer (1992), Campos (2011), Rossetti-Ferreira (2002), Oliveira (2011), Craidy (2001), Freire (1996), Kuhlmann Júnior (1998, 2010) e Zabalza (1998). Constatamos com esta pesquisa que a professora e demais profissionais apresentam divergências de concepções de criança, que dificultam a coesão do grupo de trabalho na condução dos mesmos procedimentos para as diferentes situações e momentos do cuidar e educar. Diante dos dados, foi possível identificar a necessidade de incentivo, otimização de tempos e espaços, e formação continuada ofertada por meio de políticas públicas do município; assim como formações na própria unidade em que todos os segmentos possam discutir e refletir sobre aspectos da rotina pedagógica.

This dissertation thesis deals with lifelong education, specifically a programme provided by the Department of English Language and Literature at Charles University, Prague. The thesis is divided into two parts: theoretical and research. In the theoretical part, the theoretical basis of lifelong education is analysed, as well as trends in selected aspects of it. In the research part, data about appropriate programmes from other European countries as well as curricula from other universities and colleges in the Czech Republic and from abroad are analysed. The results of the pilot stage, the questionnaire distributed among the successful participants of the lifelong education programme, which are followed by semi-structured interviews, are presented and compared. In addition, semi-structured interviews were conducted with the teachers teaching in this programme. Content analysis is used to process, compare and interpret the collected data with regard to the programme in question and to the aims of the thesis. The main aims of the dissertation thesis are to find out how similar programmes are structured in the Czech Republic and abroad, what expectations the participants had before starting the programme at Charles University and the extent to which they were met, and whether or not they regard the...

Die Dissertation hat drei Teilziele: - eine Auseinandersetzung mit den theoretischen Ansätzen, - eine Kriterien- und Modellanalyse hinsichtlich der Praktikabilität und Tauglichkeit der Qualitätssicherung und -entwicklung für Weiterbildungseinrichtungen, - Erarbeitung eines auf die Selbstevaluation orientierten Qualitätsrahmens für berufliche Weiterbildungseinrichtungen, in dem das erfolgreiche Lernen und die dafür zu schaffenden Rahmenbedingungen einen großen Stellenwert einnehmen. Dabei wird die Qualitätsentwicklung und nicht die Qualitätssicherung im Mittelpunkt stehen.

The first chapter discusses the general concepts of self-government and modern approaches to determining potential. The quality of education of foreign students in universities of the Russian Federation is also described. The analysis of the experience of student government bodies of Russian and a foreign university in improving the quality of education of foreign students is presented. The second chapter analyzes the activities of the SOUN UrFU. The analysis of the study of the social portrait of a foreign student of UrFU (on the example of students from Kyrgyzstan) is carried out. The factors affecting the quality of education of foreign students are identified. The SOUN program has been developed to improve the quality of education of foreign students of UrFU for 2020-2023. Developed measures aimed at improving the quality of education of foreign students are proposed. / В работе рассмотрены общие понятия самоуправления и современные подходы к определению потенциала, описано качество образования иностранных студентов в вузах Российской Федерации. Приведен анализ опыта органов студенческого самоуправления российских и зарубежных вузов в повышении качества образования иностранных студентов. Проведен анализ деятельности СООН УрФУ. Проведен анализ исследования социального портрета иностранного студента в УрФУ (на примере студентов из Кыргызстана). Выявлены факторы, влияющие на качество образования иностранных студентов. Разработана программа СООН по повышению качества образования иностранных студентов УрФУ на 2020-2023 годы. Предложены разработанные мероприятия, направленные на повышение качества образования иностранных студентов.

Bakgrund. Högskolan i Gävle ska granska och utveckla utbildningen för byggnadsingenjörer. I dagsläget saknas underlag som beskriver vad arbetsgivare inom byggbranschen efterfrågar av en nyutexaminerad byggnadsingenjör. Arbetsgivare kan därför bidra med underlag till arbetet med att omforma byggnadsingenjörsprogrammet. Syfte. Syftet med studien är att ta fram underlag som kan användas vid utvecklingen och omformningen av byggnadsingenjörsprogrammet på Högskolan i Gävle. Metod. En fallstudie har genomförts där arbetsgivare inom byggbranschen intervjuats med en semistrukturerad intervju. En analysmetod har använts där samtliga intervjuerhar transkriberats för att senare analyserats utifrån huvudkategorier och underkategorier. Resultat. Resultatet av intervjuerna lyfter fram arbetsgivares upplevelser och erfarenheter av nyutexaminerade byggnadsingenjörer från Högskolan i Gävle. Resultatet är uppdelat i två delar. Den första delen redovisar en samlad bild av samtliga respondenters åsikter. Den andra delen av resultatet sammanfattar varje enskild intervju, där citat redovisas i sin ursprungliga kontext. Slutsats. Arbetsgivarna i studien anger att det är nöjda med byggnadsingenjörer de anställt från Högskolan i Gävle. Slutsatsen som kan dras utifrån genomförd studie är att Högskolan i Gävle bör prioritera ämnet konstruktion och tillföra praktik i byggnadsingenjörsprogrammet. / Background. University of Gävle’s study programme in building engineering is soon to be evaluated. Today, the university lack documentation of what employers in the building industry request from a newly graduated building engineer. In the evaluation of the study programme in building engineering, employers from the building industry can contribute with their knowledge and experience of newly graduated building engineers from University of Gävle. Purpose. The purpose of this degree project is to document how employers in the building industry view newly graduated buildings engineers from University of Gävle, to be used by the university in the evaluation process of the study programmein building engineering. Methods. A case study was conducted in which employers in the building industry were interviewed with the use of semi-structured interview. An method of analysis have been used where all interviews were transcribed and later analysed with theuse of main- and subcategories. Results. The results show the experiences of employers of the building industry of newly graduated buildings engineers from University of Gävle. The result is divided into two parts. The first part gives an overview of all the opinions from the respondents in the study. The second part of the result summarizes every single interview. The summarizes includes citations from the interviews. Conclusion. Employers in the building industry are satisfied with the building engineers they have hired that have newly graduated from University of Gävle. The conclusion from this degree project is that University of Gävle should prioritise the subject construction and add work experience, for example internship, in the studyprogramme of building engineering.

Acknowledging the various benefits that can be reaped from good quality education in schools, the primary aim of this study was to explore and investigate the effect of the BETD Graduates on the quality of education in primary schools, in Kunene region. Seventeen primary school principals took part in the study. They completed a questionnaire and the data was analysed using a qualitative method. Four main categories were investigated: (i) socio-demographic information (ii) the implementation of the BETD skills (iii) job performance and (iv) organizational effectiveness. This study suggests that there is a strong relationship between the type and quality of teacher education and its effect on the achievement and performances of learners in particular and the school in general. Therefore the quality of education in schools can be determined by the quality of the teachers on the ground. / Educational Studies / M. Ed. (Education Management)

The aim of this study was to find ways of improving the quality of teaching and learning in the Erongo primary schools in Namibia. The study focussed on the numerous education reforms that Namibia underwent since independence in 1990 and how these have assisted in providing quality education to all its inhabitants. The quality of the education has been a topic widely debated and the Government of Namibia’s records of attempts to create a change within the education system can be found in published documents such as: Records of attempts by the Namibian Government to improve the quality of education in the country are found in published documents such as; Ministry of Basic Education and Culture (1992a); Ministry of Education and Culture, (1992b); Ministry of Education and Culture (1993); Ministry of Basic Education and Culture (1999); Ministry of Education and Culture (2003); Government of the Republic of Namibia (1999); Government of the Republic of Namibia (2004); Government of the Republic of Namibia (2007a) and Government of the Republic of Namibia, (2007b). In this study, the researcher looked at the inputs, processes, outputs and outcomes of education in schools, tried to define the term quality in education, and also focussed on both the human and material resources that influence education. Through this, focus was placed on the school as a unit that could provide change. The investigation was conducted in 18 schools, randomly selected, in the Erongo region in the western part of Namibia. Initially, the researcher intended to administer two questionnaires at the 25 schools selected, but during data collections, principals at some schools indicated that their teachers were unwilling and reasons were given, as mentioned in Chapter 5 of 5.1. Therefore, the initial total of schools selected could not be met. In the 18 schools, more participants completed questionnaires than others. However, the total of 50 questionnaires was completed as envisaged. For the interviews, the researcher randomly selected twenty percent (20%) from the teachers who completed the questionnaires thus a total number of 10 teachers were selected. The need for quality in schools is seen as a major challenge and places huge demands on educational institutions. The frameworks selected in this study are relevant because they can be applied to the understanding of the concept of quality in the education context and direct the improvement of the whole school towards educational change and assist in addressing the factors that could hamper the quality of education provided. The study also focused on the education systems in four Sub-Saharan countries: Tanzania, Zimbabwe, Kenya and Malawi and three European countries: Germany, Belgium and Finland. These countries were selected to find ways that could assist its quest to provide quality teaching and learning in schools. The Sub-Saharan countries have shown that change has an impact on the outcomes of education, yet to reach these outcomes, many reforms and transformations need to take place. This has important implications for the education system in Namibia where various reforms and transformations are currently taking place to address the quality of education in schools. The European countries have been found to have good quality schools and their policies in education are aimed at achieving quality education. The strengths and weaknesses of the countries selected for this study could serve as essentially vital lessons to the challenges the Namibian government is still faced with in respect of the teaching and learning process. This study used the mixed method for data collection. Both questionnaires and interviews were used and the study was conducted in the Erongo education region of Namibia. The findings of this study indicated that schools are still faced with many challenges in realising the ultimate goal of Vision 2030, whereby all citizens would receive quality education and meet the challenges of an industrialised country. The results of the study suggested that quality human and material resources were still lacking which resulted in schools not being able to provide the quality of education envisaged by the Ministry of Education. The immense administrative work given to teachers has surfaced as one of the areas that need improvement and that could result in teachers being able to utilize sufficient time in the classrooms during teaching. As far as the material resources were concerned, it was discovered that learners, at some schools, shared desks and chairs as well as textbooks. There appears to be a slow pace with which Information, Communication and Technology is introduced and used in schools. The need for computers in schools; the need for learners to become familiar with technology; and the need for teacher training in the use of computers appeared to be a dire need. Although the clustering system of schools has being regarded as very valuable in the improvement of quality teaching and learning in classrooms, there was however a need expressed for funds to assist in transport costs to attend the meetings as schools were situated at vast distances from each other. The study has thus arrived at the conclusion that stakeholders, namely teachers, principals and heads of departments are attempting to improve the quality of teaching and learning at their schools but are however hampered by the factors mentioned. The need for improved quality teaching and learning is a challenge at schools and support is needed from the Ministry of Education to reach the ultimate goal of the Government of the Republic of Namibia in providing quality teaching and learning to all its learners. / Educational Leadership and Management / D. Ed. (Education Management)

The overall performance of secondary schools in Zimbabwe has been of grave concern to all stakeholders in education. Several reasons for this downward trend have been proffered but perhaps without getting to the bottom of the problem. Poor student achievement at ordinary level (O-level) in most schools, including schools that seem to have adequate facilities and qualified teachers, is experienced every year. The purpose of the study was to examine and explore the instructional leadership roles of the secondary school principal towards quality school improvement in Zimbabwean schools with specific reference to Harare and Mashonaland East provinces. The research methodology that was employed was the qualitative design drawing from case and ethnographic studies to collect data from the participants. A total of ten secondary schools, their heads, and fifty teachers from the same selected schools took part in the study. While parents were not directly involved in the study, the few that l came across during visits to schools were asked for their views as seen appropriate. The research instruments that were used included qualitative document analysis, interviews and qualitative observations. Each of the ten secondary schools was visited at least eight times for the purposes of collecting and verifying data. While field notes were made during visits, an audio tape was used during interviews in order to capture what was said word for word. The results indicate that for effective instructional leadership that improve quality of schools, heads needed to exercise both instructional and managerial roles effectively. However, the findings of the study indicated that heads tended to concentrate on managerial roles and performed instructional roles indirectly although these have a direct focus on quality school improvement. School principals in the study spent a lot of their time outside the school attending meetings called for by District and Provincial Education officials and other activities that did not seem to directly impact on quality school improvement. Instructional leadership is about spending a lot of time with teachers and students in the school and in particular in classrooms, among other things. As a result, teachers in the study lacked motivation and greatly missed opportunities to be assisted by the ‘’head teacher’’ which would translate to teacher growth and development and ultimately, school improvement. Instructional leadership was relegated to heads of departments. Heads attributed their failure to perform instructional tasks to lack of appropriate interventions to improve their leadership roles, too many meetings and too much paper work which they felt needed to be reduced so that they could be able to focus on instructional leadership tasks. / Educational Leadership and Management / D. Ed. (Education Management)

<p>Глобализација светске привреде довела је да је квалитет постао приоритетан фактор у борби са конкуренцијом за опстанак на тржишту. Квалитет се дефинише као скуп особина, карактеристика производа, робе, услуга, рада, изазивајући њихову способност да задовоље потребе и захтеве потрошача у складу са циљем и њиховим очекивањима. Због потребе привреде за радном снагом која ће бити компетента да производи производе који ће задовољити потребе и жеље купаца, све су израженији захтеви за квалитетом у стручном образовању. Основу за оцену квалитета образовног процеса чине образовни исходи који обухватају знања, способности вештие и ставове ученика који се стичу кроз формално образовање у школама. Квалитетно образовање не би требало посматрати као процес потрошње него као процес интгеракције између наставника и ученика. Образовање мора имати за циљ давање ученицима прилика за лични развој и поверење да ће се прилагодити новим ситуацијама да ће их променити ако то буду сматрали потребним. Образовање никад не може бити неутралан процес; увек ће бити базиран на вредности. Равнотежа између објективних чињеница и испитивање тих чињеница представља велик изазов за професионалног наставника (<a href="http://www.ei-ie-org">www.ei-ie-org</a>).</p><p>На квалитет образовних исхода средњег стручног образовања утичу разни фактори међу којима су: наставници са својим компетенцијама, менаџмент школа, наставни планови и програми, материјални ресурси.</p><p>За истраживање утицаја поменутих фактора, констурисан је упитник за директоре, наставнике, ученике, родитеље и привреднике којим је вршено прикупљање податак у узорку. Смањење количине података вршено је помоћу факторске анализе у SPSS Statistics 17, односно, извршили смо издвајање најмањег броја фактора који добро представљају међувезе у скупу променљивих из помоћ:</p><p>- анализе главних фактора (Кајзеров критеријум),</p><p>- факторизације слике (дијаграм одрона,&nbsp; engl.scree тест),</p><p>- паралелне анализе (користећи програм MONTE CARLO PCA for PARALLEL ANALYSIS),</p><p>- оцене прикладности података за факторску анализу (Бартлетов тест сферичности и Кајзер-Мајер-Олкинов-КМО показатељ адекватности узорка).</p><p>У обради података и доказивању галавне и помоћних хипотеза &nbsp;коришћене су основне статистичке методе:</p><p>1. дексриптивна статистика,</p><p>2. непараметарски тест:</p><p>-Колмогоров-Смирновљев тест нормалности дистрибуције</p><p>-HI квадрат тест</p><p>3. графички приказ резултата статистичке обраде.</p><p>Резултати истраживања су показали да квалитет средњег стручног образовања зависи од наставног кадра, менаџмента школа, модуларних наставних планова и програма и материјалних ресурса. Да квалитет средњег стручног образовања утиче на повећање нивоа производње, доказ је изведен на основу резултата истраживања које је проведено међу привредницима.</p><p>Даља истраживања у области квалитета средњег стручног образовања треба усмерити на: компетенције наставника, компетенције менаџмента, корелације опремљености школа са успехом ученика, утицај модуларних наставних планова и програма из појединачних предмета, смањење оптерећења ученика, сарадње школе и предузећа на утврђивању програмских садржаја практичне наставе, мотивације наставника и менаџмента школа за квалитетан рад и постизање резултата којима ће бити задовољни сви корисници.</p> / <p>Globalizacija svetske privrede dovela je da je kvalitet postao prioritetan faktor u borbi sa konkurencijom za opstanak na tržištu. Kvalitet se definiše kao skup osobina, karakteristika proizvoda, robe, usluga, rada, izazivajući njihovu sposobnost da zadovolje potrebe i zahteve potrošača u skladu sa ciljem i njihovim očekivanjima. Zbog potrebe privrede za radnom snagom koja će biti kompetenta da proizvodi proizvode koji će zadovoljiti potrebe i želje kupaca, sve su izraženiji zahtevi za kvalitetom u stručnom obrazovanju. Osnovu za ocenu kvaliteta obrazovnog procesa čine obrazovni ishodi koji obuhvataju znanja, sposobnosti veštie i stavove učenika koji se stiču kroz formalno obrazovanje u školama. Kvalitetno obrazovanje ne bi trebalo posmatrati kao proces potrošnje nego kao proces intgerakcije između nastavnika i učenika. Obrazovanje mora imati za cilj davanje učenicima prilika za lični razvoj i poverenje da će se prilagoditi novim situacijama da će ih promeniti ako to budu smatrali potrebnim. Obrazovanje nikad ne može biti neutralan proces; uvek će biti baziran na vrednosti. Ravnoteža između objektivnih činjenica i ispitivanje tih činjenica predstavlja velik izazov za profesionalnog nastavnika (<a href="http://www.ei-ie-org">www.ei-ie-org</a>).</p><p>Na kvalitet obrazovnih ishoda srednjeg stručnog obrazovanja utiču razni faktori među kojima su: nastavnici sa svojim kompetencijama, menadžment škola, nastavni planovi i programi, materijalni resursi.</p><p>Za istraživanje uticaja pomenutih faktora, konsturisan je upitnik za direktore, nastavnike, učenike, roditelje i privrednike kojim je vršeno prikupljanje podatak u uzorku. Smanjenje količine podataka vršeno je pomoću faktorske analize u SPSS Statistics 17, odnosno, izvršili smo izdvajanje najmanjeg broja faktora koji dobro predstavljaju međuveze u skupu promenljivih iz pomoć:</p><p>- analize glavnih faktora (Kajzerov kriterijum),</p><p>- faktorizacije slike (dijagram odrona,&nbsp; engl.scree test),</p><p>- paralelne analize (koristeći program MONTE CARLO PCA for PARALLEL ANALYSIS),</p><p>- ocene prikladnosti podataka za faktorsku analizu (Bartletov test sferičnosti i Kajzer-Majer-Olkinov-KMO pokazatelj adekvatnosti uzorka).</p><p>U obradi podataka i dokazivanju galavne i pomoćnih hipoteza &nbsp;korišćene su osnovne statističke metode:</p><p>1. deksriptivna statistika,</p><p>2. neparametarski test:</p><p>-Kolmogorov-Smirnovljev test normalnosti distribucije</p><p>-HI kvadrat test</p><p>3. grafički prikaz rezultata statističke obrade.</p><p>Rezultati istraživanja su pokazali da kvalitet srednjeg stručnog obrazovanja zavisi od nastavnog kadra, menadžmenta škola, modularnih nastavnih planova i programa i materijalnih resursa. Da kvalitet srednjeg stručnog obrazovanja utiče na povećanje nivoa proizvodnje, dokaz je izveden na osnovu rezultata istraživanja koje je provedeno među privrednicima.</p><p>Dalja istraživanja u oblasti kvaliteta srednjeg stručnog obrazovanja treba usmeriti na: kompetencije nastavnika, kompetencije menadžmenta, korelacije opremljenosti škola sa uspehom učenika, uticaj modularnih nastavnih planova i programa iz pojedinačnih predmeta, smanjenje opterećenja učenika, saradnje škole i preduzeća na utvrđivanju programskih sadržaja praktične nastave, motivacije nastavnika i menadžmenta škola za kvalitetan rad i postizanje rezultata kojima će biti zadovoljni svi korisnici.</p> / <p>Globalization of the world economy has brought about the fact that the quality is a<br />priority factor in the competition for the survival on the market. The quality is defined<br />as a collection of features, characteristics of products, goods, services, work, which challenges their capacities to meet the needs and the demands of the consumers in accordance with the goal and their expectations.<br />Because of the needs of the economy for labour forces, that are competent to produce products which would meet the needs and desires of buyers, the demands for the quality in the vocational education have become prominet. The assesment of the quality of the educational process is based on the educational results which comprise knowledge, abilities, skills and attitudes of students, which are required<br />through formal education in schools. A high quality education should not be viewed<br />as a process of consumption but as a process of interaction between teachers and students. The educational goal should be to provide opportunities for the students for their personal developement and for boosting their confidence that they would be able to adjust to new situations, and that they would be able to change such situations, if necessary. The education can never be a neutral process; it is<br />always based on values. The balance between objective facts and the examination of these facts represents a big challenge for a professional teacher (www.ei-ie.org).<br />The quality of educational results in the secondary vocational education is affected by<br />various factors, some of which are: teachers with their competences, management of<br />schools, educational curricula and programmes, material resources. For the purposes of research of the impacts and of the abovementioned factors, a questionnaire was designed for schoolmasters, teachers, students, parents and businessmen, through which a collection of data in the sample was<br />made. The reduction of the quantity of the data is conducted by means of factor analysis in SPSS Statistics 17, i.e., the extracting of the smallest number of factors was done, which represents well the interrelations in the collection of variables by means of: Analysis of major factors (Kajzer&#39;s<br />criterion), Factorization of the picture (screen test), Parallel analyses (programme used: Monte Carlo PCA for Parallel Analysis), The assessments of the adequacy of the data for the factor analysis (Bartlet test of specification and Kajzer-Majer-Olikin -<br />KMO indicator of the sample adequacy) For the data processing and in proving the main hypothesis as well as the auxilliary hypotheses, two basic statistical methods were used:<br />1. Descriptive statistics<br />2. Non-parameter test:<br />1. Kolmogorov-Smirnov test of the normality of the distribution<br />2. HI-square test<br />3. Graphic representation of the results of the statistical processing.<br />The results of the research have shown that the quality of the secondary vocational education depends on the teaching staff, school management, modular educational curricula and programmes and material resources.<br />For the fact that the quality of the secondary vocational education affects the increase of the level of production, the evidence was deducted on the basis of the results of the research which was conducted among businesmen. Further researches in the area of the quality of the secondary vocational education should be focused on: competences of teachers, competences of the management, correlation between the level of equipment of a school and the achievemtents of students, the impact of<br />modular educational curricula and programmes of individual subjects, reduction of the encumbrance of students, co-operation of schools and companies on defining the content of the programme of practical education, motivation of teachers and of the management of schools for a high qulity work and for achieving results with which all the beneficiaries will be satisfied.</p>

Transformation of the higher education system has come under the spotlight recently. At the core of this debate are issues pertaining to access and throughput rates at universities. Although access has improved significantly, throughput rates remain relatively low especially amongst black students (Council on Higher Education, 2017). The current study aims to explore the learning experiences and academic performance of postgraduate black students at the university of South Africa. Through a qualitative approach that included interviews, a phenomenological research design and critical race theory to gain an insiders perspective. This approach is chosen for its ability to generate rich descriptive and interpretive accounts of events based on the participant’s narratives. The findings revealed that the variation in learning experiences and academic performance was accounted for by background factors rather than student’s own intellectual or academic competencies. / Psychology / M.A. (Psychology with specialisation in Research Consultation)