Στην παρούσα εργασία γίνεται μια προσπάθεια για να διαπιστωθεί ο ρόλος των τεχνολογιών των Επικοινωνιών και της Πληροφορίας (ΤΠΕ) στην Οργάνωση και Διοίκηση της Τριτοβάθμιας εκπαίδευσης. Πιο συγκεκριμένα, θα προσπαθήσουμε να διαπιστώσουμε αν χρησιμοποιούνται οι ΤΠΕ στην οργάνωση και στην καθημερινή διοίκηση των Γραμματειών, τον τρόπο, τα οφέλη, τα προβλήματα και τους ανασταλτικούς παράγοντες. Σαν παράδειγμα μελετήσαμε τις Γραμματείες του Πανεπιστημίου Πατρών. Κύριος σκοπός της έρευνας είναι να διαπιστωθεί ο ρόλος των ΤΠΕ και οι επιμέρους στόχοι είναι να καταγραφούν οι αντιλήψεις των εμπλεκομένων προσώπων για την χρήση των ΤΠΕ στην οργάνωση και διοίκηση αλλά και τα θετικά και αρνητικά στοιχεία από την χρήση ή μη των ΤΠΕ. Η έρευνά μας θα μελετηθεί σε σχέση με τις προκλήσεις της εποχής αλλά και τις ανάγκες της, όπως αυτή έχει διαμορφωθεί από την επίδραση της παγκοσμιοποίησης, αλλά και την επίδραση των ΤΠΕ στην καθημερινότητα του πολίτη. Η μεθοδολογία που ακολουθήθηκε ήταν η ποιοτική έρευνα και τα δεδομένα καταγράφηκαν με συνεντεύξεις από την ομάδα στόχο που είναι οι εργαζόμενοι στις Γραμματείες του Πανεπιστημίου Πατρών. Στην συνέχεια παρουσιάζονται τα δεδομένα και αναλύονται ενώ στο τέλος της έρευνας γίνεται μια προσπάθεια ερμηνείας των δεδομένων αυτών και παρατίθενται οι προβληματισμοί για περαιτέρω έρευνα. / An attempt for realising the role of Information and Communications technologies (ICT) in the Organisation and Administration of Higher Education is performed in this thesis. More specific, we will try to realise if the ICTs are used in the organisation and in the daily administration of Secretariats, and especially the way, the profits, the problems and the suspensive factors. As a case study we focused on the group of the Secretariats of the University of Patras. Main target of our research is to realise the role of ICT and the individual objectives are to record the perceptions of the involved persons about the use of ICT in the organisation and administration, but also the positive and negative elements from the use or non-use of ICT. Our research will be studied concerning the challenges of our century but also the needs, as these have been shaped by the globalisation effect, but also the ¬influence of ICT in the everyday routine of citizen. The followed methodology was based on the qualitative research and the data have been recorded with interviews from the target group. The target group was the employees in the Secretariats of University of Patras. Following up, we present the data and we analyze them. At the end of our research, we try to interpretation them and we mention the ideas and the reflections for further research.

Thesis (MTech(Design))--Cape Peninsula University of Technology, 2012 / To design from a human perspective rather than from existing technological opportunities, and involving multiple stakeholders with their different perspectives, is an important aspect of participatory design and user-centered design. This thesis project was an explorative study done on a wine estate, in the Western Cape, South Africa, to find novel ICT solutions, for supporting co-operation and planning between multiple and individual work tasks in the work practice. This research explored potentials to manage multiple stakeholders and use their different perspectives to inform design research. The thesis project shows the ethnographic research gathered through video shadowing, workshop results involving the users to contribute to the development of the design by acting with a projection, leading up to a design opening and further focused on the concept development with the stakeholders.The thesis proposes a simulated concept namely the Visual Calculator (VC). This system is designed to involve several participators within a work practice. It supports calculation activities for spraying and buying chemicals. It saves the user time by incorporating standard calculations to output needed information faster. It supports planning, management and record keeping aspects of the farm manager’s work practice in the vineyard spraying process. Although the concept was more fully developed for the farm manager, the VC involves two other work roles including the owner and foreman. The concept focuses on a human centered perspective, instead of making the system fully automated, giving users control and not controlling the users. For this to be successful work should be divided and have equal responsibilities, each stakeholder can contribute and value their part of the work, knowing where it fits in, why it is important and how it influences other aspects of the work practice. The research outcome involves, envisioning the future potentials of the design (VC), design for participation, a way to identify design openings, problem solving and conceptualizing by utilizing user’s strengths.

Les risques psychosociaux sont reconnus comme un des problèmes majeurs du monde professionnel contemporain et le dialogue social européen a inscrit la lutte contre le premier d’entre eux, la pandémie du stress au travail, comme une priorité. Dans ce contexte le lien entre les techniques de l’information et de la communication (TIC) qui innervent les entreprises comme la société et les risques psychosociaux n’est pas formellement établi. On continue de poser le travailleur d’un côté et ses outils de l’autre comme si ces derniers étaient de simples instruments passifs au service des premiers, comme s’il était nécessaire et suffisant que l’homme soit formé au mode d’emploi pour les utiliser. Une enquête statistique nationale, des focus groups, des entretiens qualitatifs et des observations participantes démontrent que l’absence de prise de conscience de l’écosystème numérique de travail tertiaire a pour conséquence une ignorance de ses effets indésirables qui sont aussi puissants que nombreux. Cette lacune entraîne une maîtrise largement défaillante par les acteurs et les organisations professionnelles. / Psychosocial risks are recognized as one of the major problems of the contemporary professional world and the European social dialogue has took on the fight against the first of them, the pandemic of work-related stress, as a priority. In this context the relationship between information and communication technology (ICT) that innervates companies as well as society and psychosocial risks is not formally established. One continues to consider worker on one side and tools on the other side as if they were mere passive instruments to support men at work, as if it was necessary and sufficient to be formed in the instruction for their use. A national statistical survey, focus groups, qualitative interviews and participant observations show that the lack of awareness of the digital ecosystem of tertiary workplaces has resulted in ignorance of the adverse effects that are as powerful as many. This gap leads to widespread control deficiencies in workers and professional organizations.

The Small and Medium-size Enterprises are the key bone of the economy of many nations. The usual definition of SME’s, make up 99.8% of the approximately 19 million enterprises of the European Union (ISO, 2002) and Sweden is not an exception. That is why SME’s faces the strategic challenge of achieving sustained profitable growth. To meet this challenge, SME’s must develop capabilities to integrate their systems. Since ICT gives so many advantages to support the Supply Chain, and MRPII software’s have become a very popular tool in the last thirty years; Our purpose is to answer the following research question: How can MRP II-type computer systems be used effectively to support the manufacturing and organizational integration? The research started with on-site observations and interviews but the development of a model and a survey was needed. After, we linked the research with an already accepted model. The results show how important the human aspect and the accuracy are in the effective usage of an MRP II. It also demonstrates that the MRP II philosophy must be accepted to use the MRP II software profitably. Nevertheless, we modeled the vicious cycle that our case company might deal with, tried to find the root cause and give recommendations to break it. / Små och Mellan- stora företag är många nationers byggstenar. Den vanligaste definitionen av SME´s utgör 99,8% av de uppskattningsvis 19 miljoner företag inom Europeiska Unionen (ISO, 2002) och Sverige är inget undantag. Det är anledningen till att SME´s möter den strategiska utmaningen att uppnå ihållande och vinstgivande tillväxt. För att ta sig an denna utmaningen måste SME´s utveckla förmågor att integrera sina system. Eftersom ICT ger så många fördelar att stödja utbudskedjan, och eftersom MRP II mjukvaror har kommit att bli ett populärt verktyg de senaste trettio åren, kommer vårt syfte bli att svara på följande fråga: Hur kan datasystem av typen MRP II användas för att på ett effektivt sätt underlätta integrering av tillverkning och organisation? Undersökningen startade med observationer samt intervjuer på plats, men utförandet av en statistisk undersökning och en modell var nödvändig efter det att vi redan hade kopplat ihop arbetet med en redan accepterad modell. Reasultaten visar hur viktig den mänskliga faktorn samt exaktheten är i användandet av en MRP II. Den visar också att MRP II filosofin måste vara accepterad innan man kan använda MRP II mjukvaran på ett fördelaktigt sätt. Likväl har vi illustrerat den onda cirkeln som vårt företag måste försöka ta sig ur, försökt hitta den underliggande orsaken och slutligen att ge rekommendationer för att bryta den.

This research aims to verify how ICT have been used in the teaching of the Portuguese Language at "Colégio Estadual Atheneu Sergipense" (CEAS), located in Aracaju, Sergipe. Therefore, this research starting with the analysis of official documents nationwide: Lei de Diretrizes e Bases (LDB), 1996; Plano Nacional de Educação (PNE), 2014; Parâmetros Curriculares Nacionais para o Ensino Médio (PCNEM), 1996; Diretrizes Curriculares para o Ensino Médio (DCNEM), 1998 and the Plano de Desenvolvimento da Educação (PDE), 2007; and in local level, the Pedagogical Political Project of the CEAS with the intention of examining how such documents address the ICT employment in education, performing a critical/analytical reading with the help of qualitative/ quantitative words frequency analysis software NVivo. The research is also based on investigations did by Andrade (2013), Geraldi and Geraldi (2012), Xavier and Marcuschi (2010), Barros (2008) and Cereja (2002), and interviews with the Director, the Pedagogical Coordination and Portuguese Language teachers of the CEAS. From these three axes, official documents, literature review and interviews, which are in the research methodology, looking respond to guiding the research questions: What do the official documents about the Portuguese Language teaching in Education average on the use of technology in the classroom by the teacher? As these documents guide the educational practice of the teacher in the classroom and the use of texts and digital tools? What have been the ICT resources currently used by teachers of Portuguese in high school classroom? As ICT has been, in fact, used in pedagogical practice of Portuguese? The object of study, the CEAS is an institution recognized in the state for their excellence and innovative spirit, obtaining the best results in ENEM between state schools in Sergipe. From the results achieved with the collection of data was verified that the use of ICT in LP education in CEAS still happens in a timely and fragmented way, although the school has available infrastructure and qualified teachers, pointing to difficulties with respect to stiffness the curriculum and the priority for the results of ENEM. / Esta pesquisa objetiva verificar como as TIC têm sido utilizadas no ensino de Língua Portuguesa do “Colégio Estadual Atheneu Sergipense” (CEAS), situado em Aracaju, Sergipe. Para tanto, parte da análise de documentos oficiais de âmbito nacional: a Lei de Diretrizes e Bases (LDB), de 1996; o Plano Nacional de Educação (PNE), de 2014; os Parâmetros Curriculares Nacionais para o Ensino Médio (PCNEM), de 1996; as Diretrizes Curriculares para o Ensino Médio (DCNEM), de 1998 e o Plano de Desenvolvimento da Educação (PDE), de 2007; e de âmbito local: o Projeto Político Pedagógico do CEAS, com vistas a examinar de que modo tais documentos tratam do emprego das TIC na educação, realizando uma leitura crítico/analítica, com o auxílio do software qualitativo/quantitativo de análise de frequência de palavras NVIVO. A pesquisa também se fundamenta nas investigações de Andrade (2013), Geraldi e Geraldi (2012), Xavier e Marcuschi (2010), Barros (2008) e Cereja (2002); na realização de entrevistas com a Direção, a Coordenação Pedagógica, os professores de Língua Portuguesa do CEAS. A partir desses três eixos, documentos oficiais, revisão de literatura e realização de entrevistas, que constituem a metodologia da pesquisa, procura-se responder às questões norteadoras da pesquisa: o que dizem os documentos oficiais acerca do ensino da Língua Portuguesa no Ensino Médio sobre o uso das tecnologias em sala de aula pelo professor? Como esses documentos orientam a prática educativa do professor em sala de aula, quanto ao uso de textos e ferramentas digitais? Quais vêm sendo os recursos das TIC utilizados atualmente pelos professores de Língua Portuguesa no Ensino Médio em sala de aula? Como as TIC têm sido, de fato, utilizadas na prática pedagógica de Língua Portuguesa? O objeto de estudo de caso, o CEAS, é uma instituição reconhecida no Estado por sua excelência e espírito inovador, obtendo os melhores resultados no ENEM entre as escolas estaduais de Sergipe. A partir dos resultados alcançados com a coleta dos dados, foi possível verificar que o uso das TIC no ensino de LP no CEAS acontece ainda de maneira pontual e fragmentada, embora o colégio disponha de infraestrutura e de professores qualificados, apontando para dificuldades com relação à rigidez da grade curricular, à prioridade para os resultados do ENEM.

Organizations are facing a series of disruptions in their paradigms and find themselves compelled to deploy new business models that focus on the solid knowledge, technology, flexibility, learning and development of its employees. Driven by these changes in work organization, discussion of new skills requirements and skills of workers raises the question, on the educational and organizational field, issues old and new. Based on this understanding, the modern organizations, especially large companies are increasingly investing to improve the education processes of their employees, through programs increasingly full of education and skills, characterized as systems of Corporate Education, based Information and Communication Technology. In this sense, we seek to analyze how the guiding teaching and learning and coordination UP-CSATA realize its Corporate Education System and the use of Information and Communication Technologies in the teaching-learning process practiced by those for the qualification, skills development and continuing education of employees of Petrobras. To this end, we adopted the qualitative method, developed in a case study of an exploratory. Data were collected through fifteen semi-structured interviews. We also used documentary sources. For the interpretation of the data was analyzed to content, seeking to understand the issues under consideration in light of the theoretical framework of references and testimonials from the subjects. The survey results showed, according to documentary sources consulted and the perspective of the subjects studied, the Corporate Education System and the use of Information and Communication Technologies in the teaching-learning of the UP-CSATA, taken by the institution to qualification, skills development and continuing education of employees of Petrobras, proved to be the most effective and efficient way so that effective learning of professionals Petrobras is closely linked to the strategic needs of the company, in a corporate vision, starting to understand the causes that lead to action and the effects that support their results. Given this scenario, although some minor resistance point, they realize that the integration of ICT in teaching-learning is inevitable, necessary and important, as are elements that are already part of everyday life in modern society and people. / As organizações vêm enfrentando uma série de rupturas em seus paradigmas e se vêem compelidas a implantar novos modelos de gestão que privilegiem o conhecimento contínuo, a tecnologia, a flexibilidade, a aprendizagem e o desenvolvimento de seus funcionários. Impulsionadas por essas mudanças na organização do trabalho, a discussão sobre novas exigências de qualificação e competências do trabalhador levanta o questionamento, no campo educacional e organizacional, sobre questões antigas e novas. Com base nesse entendimento, as organizações modernas e, principalmente, as grandes empresas, investem cada vez mais para melhorar os processos de formação dos seus funcionários, através de programas cada vez mais completos de Educação e qualificação, caracterizados como sistemas de Educação Corporativa, baseados em Tecnologias da Informação e da Comunicação. Neste sentido, objetivou-se neste trabalho analisar como os orientadores didáticos e pedagógicos e a coordenação da UP CSATA entendem o seu Sistema de Educação Corporativa e o nível de utilização das Tecnologias da Informação e da Comunicação no processo de ensino-aprendizagem praticados por estes para a qualificação, o desenvolvimento das competências e da Educação Continuada dos trabalhadores da Petrobras. Para tanto, adotou-se o método qualitativo, desenvolvido em um estudo de caso do tipo exploratório. Os dados foram coletados por meio de quinze entrevistas semi-estruturadas. Utilizou-se também de fontes documentais. Para a interpretação dos dados foi adotada a análise de conteúdo, procurando compreender as questões em estudo à luz do quadro teórico de referências e a partir dos depoimentos dos sujeitos. Os resultados da pesquisa evidenciaram, de acordo com as fontes documentais consultadas e a perspectiva dos sujeitos pesquisados, que o Sistema de Educação Corporativa e a utilização das Tecnologias da Informação e da Comunicação no processo de ensino-aprendizagem da UP-CSATA, praticados pela instituição para a qualificação e o desenvolvimento das competências e da Educação Continuada dos trabalhadores da Petrobras, mostrou ser o caminho mais eficaz e eficiente para que a aprendizagem efetiva dos profissionais da Petrobras esteja cuidadosamente vinculada às necessidades estratégicas da empresa, numa visão corporativa, passando a entender as causas que levam a ação e os efeitos que sustentam seus resultados. Diante desse cenário, apesar de algumas pequenas resistências pontuais, eles entendem que a inserção das TIC no processo de ensino-aprendizagem é inevitável, necessária e importante, pois são elementos que já fazem parte do cotidiano da sociedade atual e das pessoas.

This study presents an analysis of the role that the English Language plays nowadays, and this is done by taking into account the implications of the uses of New Information and Communication Technology (ICT) in the teaching-learning process, as well as the changes that have been occurring in the work and education worlds, as a result of the process of globalization of the capitalist economy. Some reflections are also presented, related to the transformation that foreign language teaching has already been through up until the birth of what we know as the Communicative Approach, for this is the methodological path that is considered to be the most appropriate for the current needs of communication among different peoples. As a conclusion, this idiom, which is ever more present in different social instances - either in international commercial transactions or on the personal level, mainly when its use is directly connected to ICT - needs to be taught in a way that leads, more than at any other moment in history, to the development of communicative competence so that it will be in tune with the current context of information exchange at a global level. We believe that the use of ICT applied to the teaching of languages can become a valuable tool, as long as there is an understanding about the methodology that will support such pedagogical practice, because technology itself does not represent a teaching method, but a means that can either help in the transformation of the teaching process or give continuation to conservative pedagogical practices that do not answer the current demands of our society. / Este estudo apresenta uma análise do papel que a língua inglesa ocupa hoje e o faz levando em consideração as implicações dos usos das Novas Tecnologias da Informação e Comunicação (NTICs) no processo de ensino e aprendizagem de idiomas, bem como as mudanças que vêm ocorrendo no mundo do trabalho e da educação, decorrentes do processo de globalização da economia capitalista. Também são apresentadas reflexões a respeito das transformações pelas quais o ensino de língua estrangeira já passou até chegar ao que hoje conhecemos como Abordagem Comunicativa, por ser esse o caminho metodológico considerado como o mais adequado às necessidades atuais de comunicação entre diferentes povos. Conclui-se que esse idioma, que está cada vez mais presente nas diferentes instâncias sociais - seja em transações internacionais comerciais ou pessoais, principalmente quando seu uso está diretamente vinculado às NTICs - precisa ser ministrado de maneira a levar, mais do que em outros momentos da história, ao desenvolvimento de competências comunicativas para estar em consonância com o atual contexto de troca de informações em nível global. Acreditamos que a aplicação das NTICs ao ensino de línguas pode servir como uma ferramenta muito valiosa, desde que haja um entendimento a respeito da metodologia que irá embasar tal prática pedagógica, pois a tecnologia, por si só, não representa um método de ensino, mas um meio que pode tanto auxiliar na transformação do ensino ou dar continuidade a práticas pedagógicas tradicionais que não atendem às demandas atuais de nossa sociedade.

The present research seeks to investigate how the continuous training for the use of ICT can contribute to the pedagogical practice of mathematics teachers, based on theoretical assumptions of mathematics teaching, as well as the following specific objectives: Identify public policies for continuing education of teachers for the use of ICT that have passed through the municipality of Estância; To describe the ICTs used by teachers of mathematics in the classroom and to analyze the insertion of ICT in mathematics classes by teachers who participated in continuing education courses and their results in the teaching-learning process. In order to reach the proposed objectives, a qualitative research approach was chosen, with a methodological design of a case study using questionnaire and observation techniques applied to teachers who teach the Mathematics discipline in a municipal public school in Estância / SE. For this, a theoretical framework was built, supported by the studies of Borba (2014), Castells (2006), Fazenda (2011), Kenski (2006 and 2007), Lévy (1997), Nóvoa (1995), Triviños ), Rosa Neto (2001), Vasconcelos (2017) among other authors who base the questions about the use of ICT in Mathematics teaching. The realization of this study made it possible to know the context in which the research took place, the actions of the subjects involved and the space of research on ICT as an instrument in the pedagogical practice of the Mathematics teacher. When analyzing the insertion of ICT in Mathematics classes by teachers who participated in continuing education courses and their results in the teaching-learning process, it was possible to perceive that they are used in the practice of teachers, but there are still teachers who remain unrelated to it them as a pedagogical resource. Finding that, in a subtle way, some changes in the pedagogical practice of teachers regarding the use of ICT in their classes were identified. / A presente pesquisa busca investigar como a formação continuada para o uso das TIC pode contribuir para a prática pedagógica de professores de matemática, a partir de pressupostos teóricos do ensino da matemática, bem como, os seguintes objetivos específicos: Identificar as políticas públicas de formação continuada de professores para ao uso das TIC que perpassaram no município de Estância; Descrever as TIC utilizadas pelos professores de matemática em sala de aula e analisar sobre a inserção das TIC nas aulas de matemática por professores que participaram de cursos de formação continuada e seus resultados no processo de ensino-aprendizagem. Para atingir os objetivos propostos optou-se por uma abordagem de pesquisa qualitativa, com delineamento metodológico de estudo de caso utilizando-se das técnicas de questionário e observação aplicadas aos professores que lecionam a disciplina de Matemática em uma escola pública municipal de Estância/SE. Para tanto, foi construído um quadro teórico, tendo como suporte os estudos de Borba (2014), Castells (2006), Fazenda(2011), Kenski (2006 e 2007), Lévy (1997), Nóvoa (1995), Triviños (2012), Rosa Neto (2001), Vasconcelos (2017) dentre outros autores que fundamentam as questões abordadas sobre a utilização das TIC no ensino de Matemática. A realização desse estudo possibilitou conhecer o contexto em que ocorreu a pesquisa, as ações dos sujeitos inseridos e o espaço da investigação sobre as TIC como instrumento na prática pedagógica do professor de Matemática. Ao analisar a inserção das TIC nas aulas de Matemática por professores que participaram de cursos de formação continuada e seus resultados no processo de ensinoaprendizagem foi possível perceber que as mesmas são utilizadas na prática dos professores, porém existem ainda docentes que permanecem alheios a inseri-las enquanto recurso pedagógico. Chegando à conclusão que, de maneira sutil, foram identificadas algumas alterações na prática pedagógica dos professores no que se refere a utilização das TIC em suas aulas. / São Cristóvão, SE

Made available in DSpace on 2016-01-26T18:49:49Z (GMT). No. of bitstreams: 1 CELIA DISSERTACAO_07_03_2013 novo.pdf: 802727 bytes, checksum: e46d8f0e5e1e13089d677e85384f566b (MD5) Previous issue date: 2013-02-27 / This qualitative research aimed to analyze the conceptions of students and teachers on the use of information and communication technologies (ICT), in particular the use of the Internet and its contributions to the improvement of learning in a public school in the town of Teodoro Sampaio - SP -. The specificity of the study object approached the approach for the definition of a case study involving bibliographic research, desk research and field work. The data were obtained through semi-structured interviews with 10 students and 5 teachers from the school selected for this research. The central concern was to seek identify qualitatively how and to what extent such use has been able to help achieve the objectives proposed above. From the survey of the theoretical framework and the data collected content analysis was used in an attempt to raise and discuss some of the elements involved in pedagogical work of the teachers with the Internet and some difficulties encountered by them in the course of the work in computer room, aiming at, from the analysis of a specific reality, contribute to the improvement of the educational process as a whole in our country. What we see in our research and the existence of a large paradox: on one side we have a society immersed in the immense ocean of information that the Internet has presented us with a great number of children using the ICT from the cradle in his personal life, on the other hand we have a school - to which these children are sent - that still develops practices of the past century, because the prey due to tractional structures remain closed the rapid innovations, as is the case of information and communication technologies.Before the results of our research, we believe that we need renewing, and we need to surrender to methods that add to our classes, which stimulate our students to participate them, making with that see the importance of the content, and feel the relationship between theory and practice, they comply to the interdisciplinarity in the classroom and that, above all, feel within the learning process. / Este trabalho refere-se à pesquisa desenvolvida junto ao Programa de Pós Graduação, Mestrado em Educação, e à linha de pesquisa Formação e Prática Docente dos Profissionais de Ensino da UNOESTE- PP. O estudo de natureza qualitativa teve como objetivo analisar as concepções de alunos e professores sobre o uso das tecnologias da informação e comunicação (TIC), em especial o uso da Internet e suas contribuições para a melhoria da aprendizagem em uma escola pública da cidade de Teodoro Sampaio SP . A especificidade do objeto de estudo encaminhou a abordagem para a delimitação de um estudo de caso envolvendo pesquisa bibliográfica, pesquisa documental e trabalho de campo. Os dados foram obtidos por meio de entrevistas semiestruturadas junto a 10 alunos e 5 professores da escola selecionada para esta pesquisa. A preocupação central foi a de buscar identificar qualitativamente como, e em que medida, tal utilização tem conseguido contribuir para alcançar os objetivos acima propostos. A partir do levantamento do referencial teórico e dos dados coletados utilizou-se a análise de conteúdo buscando levantar e discutir alguns dos elementos intervenientes no trabalho pedagógico dos professores com a Internet e algumas dificuldades encontradas por eles no decorrer dos trabalhos na sala de informática. O que constatamos em nossa pesquisa é a existência de um grande paradoxo: de um lado temos uma sociedade imersa no imenso oceano de informações que a Internet tem nos apresentado, com uma grande quantidade de crianças utilizando as TIC desde pequenas em sua vida pessoal, por outro lado temos uma escola para onde estas crianças são encaminhadas que ainda desenvolve práticas do século passado, pois presa a estruturas tradicionais, o que faz que permaneçam fechadas as inovações rápidas, como é o caso das tecnologias da informação e comunicação. Diante dos resultados de nossa pesquisa, entendemos que é preciso renovar, é preciso se render aos métodos que acrescentem as nossas aulas, que estimulem nossos alunos a participarem delas, fazendo com que vejam a importância do conteúdo, que sintam a relação existente entre a teoria e a prática, que observem a interdisciplinaridade em sala de aula e que, acima de tudo, se sintam dentro do processo de aprendizagem.

Submitted by Renata Lopes (renatasil82@gmail.com) on 2016-06-16T17:25:27Z No. of bitstreams: 1 juniamariusadossantossilveira.pdf: 1038404 bytes, checksum: 4410e60616120566c95fefc4f0eef8f8 (MD5) / Approved for entry into archive by Adriana Oliveira (adriana.oliveira@ufjf.edu.br) on 2016-07-13T14:24:49Z (GMT) No. of bitstreams: 1 juniamariusadossantossilveira.pdf: 1038404 bytes, checksum: 4410e60616120566c95fefc4f0eef8f8 (MD5) / Made available in DSpace on 2016-07-13T14:24:49Z (GMT). No. of bitstreams: 1 juniamariusadossantossilveira.pdf: 1038404 bytes, checksum: 4410e60616120566c95fefc4f0eef8f8 (MD5) Previous issue date: 2015-08-28 / O objetivo deste trabalho é identificar qual o papel do diretor, suas ações que permitem a inserção das tecnologias no ambiente escolar e sua participação para a transformação da sala de informática num lugar de aprendizagem. As TIC estão cada vez mais presentes no cotidiano escolar e o uso efetivo dessas tecnologias é um desafio para diretores, professores e alunos. Nesta perspectiva, analisou-se duas escolas da Superintendência Regional de Ensino de Caratinga que possuem equipamentos tecnológicos instalados com o intuito de identificar se existe uma efetiva utilização das tecnologias no cotidiano escolar, mais propriamente a sala de informática. Verificou-se como o diretor escolar, sendo ator protagonista na utilização das novas tecnologias no ambiente educacional, pode fomentar o uso da sala de informática como ferramenta de apoio pedagógico e, reconhecendo seu papel como agente implementador destas tecnologias analisar, em virtude das novas tendências, sua perspectiva na implementação das TIC no cotidiano da escola. Trata-se de uma pesquisa qualitativa em que os instrumentos utilizados foram o grupo focal, aplicado a professores e alunos do 5º ano do Ensino Fundamental – anos iniciais, e a entrevista semiestruturada, aplicada aos diretores das duas escolas. Com base nos resultados da pesquisa, foi proposto um Plano de Ação Educacional – PAE, por meio do qual foram estabelecidas ações que viabilizem o uso das TIC nas escolas, como a formação docente, a inserção de projetos no PPP das escolas que fomentem o uso das TIC na prática pedagógica, a ampliação e reestruturação das salas de informática. / The objective of this study is to identify the role of the principal, his/her actions that allow the integration of technologies in the school environment and his/her participation to transform the computer room into a place of learning. ICTs are increasingly present in the daily school and the effective use of these technologies is a challenge for principals, teachers and students. In this perspective, we analyzed two schools of Caratinga Regional Superintendence of education that have installed technological equipment in order to identify whether there is an effective use of the technologies in everyday school life, more specifically the computer room. It was found as the school principal and actor protagonist in the use of new technologies in the educational environment, can promote the use of the computer room as an educational support tool and recognizing its role as implementing agent of these technologies to analyze, because of new trends, his/her perspective in the implementation of ICT in the school routine. It is a qualitative research, where the instruments used were focus group, applied to teachers and students of the 5th year of primary school - early years and semistructured interviews applied to principals of the two schools. Based on the results of the research it was proposed an Educational Action Plan - EAP, through which actions have been established that enable the use of ICT in schools, such as teacher training, the inclusion of projects in the schools PPP that promote the use of ICT in pedagogical practice, the expansion and restructuring of computer rooms.