Syfte: Syftet är att få en förståelse för hur ledare använder sociala hållbarhetsfaktorer, samt hur detta påverkar arbetsmotivationen hos medarbetarna. Metod: Studien tillämpar en kvalitativ metod utifrån den hermeneutiska vetenskapstraditionen. Det empiriska materialet har samlats in genom 13 semistrukturerade intervjuer. För att fånga båda perspektiven har dessa intervjuer utförts med både ledare och medarbetare. Under transkriberingen av detta material identifierades teman och kategorier vilka legat till grund för utformningen av empirin och analysen. Resultat & slutsats: Studien visar att samtliga ledare i undersökningen arbetar med både de grundläggande motivationsfaktorerna och de sociala hållbarhetsfaktorerna. Det framkommer hur utförandet av detta arbete utförs skiljer sig åt mellan de olika ledarna, vilket innebär att det finns flera olika metoder för varje enskild faktor. Examensarbetets bidrag: Det har visat sig att uppfattningarna angående vilka faktorer som leder direkt till ökad arbetsmotivation skiljer sig åt. Detta gäller både mellan ledare och medarbetare, men även för individerna inom samma grupp. Resultatet vi fått fram utifrån detta är även något som inte helt stämmer överens med tidigare forskning. Förslag till fortsatt forskning: För fortsatt forskning rekommenderar vi att det utförs en studie med en fördjupning i varför vissa faktorer leder till arbetsmotivation medan andra enbart är förutsättningar för arbetsmotivationen. Ytterligare några faktorer är dessutom en kombination av de båda. En förståelse bakom detta mönster skulle bidra till att utöka forskningsområdet. / Aim: The purpose of this study is to gain an understanding of how leaders work with social sustainability factors, and how this affects the employees’ work motivation. Method: This study applies a qualitative method which proceeds from the hermeneutic science tradition. The empirical material has been collected through 13 semi structured interviews. To capture both perspectives, we've interviewed both leaders and employees. During the transcription we identified themes and categories which founded the empirics and analysis. Result & conclusions: Our study indicates that all leaders work both with the fundamental motivation factors and the factors of social sustainability. It appears that how the leaders work with the factors differs, which imply that there are several different methods for achieving each factor. Contribution of the thesis: It has been shown that the interpretation differ of which factors leads to an increased work motivation. This refers both between the leaders and the employees, but also to the individuals within the same group. The result from this does not agree with previous research. Suggestions for future research: For further research, we recommend a study to investigate on why certain factors lead to work motivation while others solely are prerequisites to achieve it. Other elements are in addition to that a combination of both. An understanding behind this pattern would contribute to expand the current research field.

<p>The main purpose of this thesis is to examine how different welfare and production regimes may have structured individuals’ work orientations into cross-national patterns by the late 1990s and early 2000s. Three different aspects of work orientations are considered in the three studies. Study 1: Welfare Regimes, Production Regimes and Employment Commitment: A Multi-level analysis of Twelve OECD countries. Since the introduction of the first social insurance schemes, questions have been raised regarding the trade-off between the adequacy and equity of benefits, and their effects on individuals’ work orientations. This study examines the role of both welfare and production regime institutions for explaining cross-national patterns in individuals’ employment commitment across twelve OECD-countries in the late 1990s. Results from multi-level analyses show firstly how employment commitment is stronger within more generous welfare regimes as well as within more extensively coordinated production regimes. Secondly, institutions are found to be more important for structuring the attitudes of persons with less stable labour market attachment. Thirdly, for men, there are clear positive cross-level interaction effects between institutional structures and individuals’ socio-economic status, whereas institutions matter more equally regardless of socio-economic status for women. In relation to the concerns with the allegedly negative unintended consequences of welfare regime institutions for creating distortions, these seem to be unwarranted with regards to employment commitment. To the contrary, there appears to be a ‘paradox of employment commitment’: clearly earnings-related benefits of more generous welfare regimes appear to generate stronger commitment to take part in paid work.</p><p>Study 2: Unemployment Insurance and Work Values in Twenty-Three Welfare States. This study addresses the question of whether extended ‘social rights’, specifically in the form of unemployment insurance, is undermining people’s willingness to perform their ‘social duties’ in the form of productive work. Multi-level analyses is used to evaluate how three aspects of institutional design may explain cross-national patterns of work values across twenty-three industrialized countries in 2000. There is a consistent tendency for a positive relationship between more traditional work values with higher generosity of benefit levels as well as more demanding eligibility conditions. To the contrary, a negative relationship is found in relation to duration periods. The strength and significance of these relationships however differ across the three value dimensions studied. Firstly, the clearest pattern is found in relation to how work is valued as a ‘duty towards society’, where all institutional effects are significant. Secondly, in relation to valuations of how ‘unemployed persons should accept job offers or lose their benefits’, the positive effects of the eligibility factor are non-significant, and the negative duration effects are only significant among working men. Thirdly, in relation to how work is not valued as a ‘free choice’, institutional effects are only significant when working women within the sixteen ‘older’ welfare states are compared. The effects of economic development are inconsistent across value dimensions and in the opposite direction expected from modernization theory; more traditional work values are found to be stronger in countries with higher levels of economic development. Study 3: Continued Work or Retirement? Preferred Exit-age in Western European countries. The combination of greying populations, decreasing fertility rates and a marked trend in falling retirement age is profoundly challenging the sharing of resources and supporting responsibilities between generations in the developed world. Previous studies on earlier exit-trends have focused mainly on supply-side incentives and generally conclude that people will exit given available retirement options. Substantial cross-national variations in exit-ages however remain unexplained. This suggests that also normative factors such as attitudes to work and retirement might be of importance. Through multi-level analyses, this study evaluates how welfare regime generosity, as well as production regime coordination explains cross-national patterns of retirement preferences across twelve Western European countries. Analysis firstly shows how both men and women on average prefer to retire at 58 years, meaning on average approximately 7 or 5.5 years before statutory retirement age in the case of men and women respectively. Contrary to what is expected from previous research on supply-side factors, preferences for relatively later retirement is found within more generous welfare regimes and also within more extensively coordinated production regimes. For women, however, institutional effects do not remain once substantial cross-national differences in women’s statutory retirement ages are taken into account.</p>

<p>The purpose of this research is to determine employee satisfaction towards union service delivery and the effect it might have on their motivation. For the purposes of the research, the term customer applies to all union members being serviced by the union and enjoying benefits of negotiations at a centralised or de-centralised level. More generally, trade unions and collective bargaining are seen to enhance the dignity of workers and their control of their working lives, hence the important role trade unions play within the workplace. Service deliveries from a trade union to its members are an important element of employee behaviour and motivation. The research will aim to&nbsp / measure union member&rsquo / s (customer) satisfaction of the service they receive from their union and the impact it possibly has on otivation. The hypothesis of the research is that if workers are satisfied by the service they receive from their trade union their motivational levels will also be high. Alternatively, if workers are dissatisfied by the service they receive from their trade union, their motivation will be low. A Biographical questionnaire, the Organizational Motivation Questionnaire (OMQ) and the Service Quality Questionnaire was administered to respondents to elicit responses on how the aspects of union service delivery impacts on their motivation in the workplace.&nbsp / The results emanating from the current study indicate that there are statistically significant relationships between work content, payment, promotion, recognition, working conditions, benefits, personal, leadership/ supervision, general and work motivation and satisfaction in the technical department of a media organisation in the Western Cape. Furthermore, results show the nine independent variables (work content, payment, promotion, recognition, working conditions, benefits, personal, leadership/ supervision and general) significantly explained the variance in work motivation and service-delivery. The study also shows a statistically significant difference in motivation and job-satisfaction based on the biographical variables (gender, home language, marital status, age, race, job classification, education, qualifications, job grade and tenure). Multiple regression analysis revealed these variables significant explained the variance in job satisfaction and motivation. The results reveal some interesting insights into the relationship between union service delivery, motivation and job satisfaction amongst unionised workers in a media organisation in the Western Cape. Recommendations are made with respect to the management of this focal area of research.</p>

The main purpose of this thesis is to examine how different welfare and production regimes may have structured individuals’ work orientations into cross-national patterns by the late 1990s and early 2000s. Three different aspects of work orientations are considered in the three studies. Study 1: Welfare Regimes, Production Regimes and Employment Commitment: A Multi-level analysis of Twelve OECD countries. Since the introduction of the first social insurance schemes, questions have been raised regarding the trade-off between the adequacy and equity of benefits, and their effects on individuals’ work orientations. This study examines the role of both welfare and production regime institutions for explaining cross-national patterns in individuals’ employment commitment across twelve OECD-countries in the late 1990s. Results from multi-level analyses show firstly how employment commitment is stronger within more generous welfare regimes as well as within more extensively coordinated production regimes. Secondly, institutions are found to be more important for structuring the attitudes of persons with less stable labour market attachment. Thirdly, for men, there are clear positive cross-level interaction effects between institutional structures and individuals’ socio-economic status, whereas institutions matter more equally regardless of socio-economic status for women. In relation to the concerns with the allegedly negative unintended consequences of welfare regime institutions for creating distortions, these seem to be unwarranted with regards to employment commitment. To the contrary, there appears to be a ‘paradox of employment commitment’: clearly earnings-related benefits of more generous welfare regimes appear to generate stronger commitment to take part in paid work. Study 2: Unemployment Insurance and Work Values in Twenty-Three Welfare States. This study addresses the question of whether extended ‘social rights’, specifically in the form of unemployment insurance, is undermining people’s willingness to perform their ‘social duties’ in the form of productive work. Multi-level analyses is used to evaluate how three aspects of institutional design may explain cross-national patterns of work values across twenty-three industrialized countries in 2000. There is a consistent tendency for a positive relationship between more traditional work values with higher generosity of benefit levels as well as more demanding eligibility conditions. To the contrary, a negative relationship is found in relation to duration periods. The strength and significance of these relationships however differ across the three value dimensions studied. Firstly, the clearest pattern is found in relation to how work is valued as a ‘duty towards society’, where all institutional effects are significant. Secondly, in relation to valuations of how ‘unemployed persons should accept job offers or lose their benefits’, the positive effects of the eligibility factor are non-significant, and the negative duration effects are only significant among working men. Thirdly, in relation to how work is not valued as a ‘free choice’, institutional effects are only significant when working women within the sixteen ‘older’ welfare states are compared. The effects of economic development are inconsistent across value dimensions and in the opposite direction expected from modernization theory; more traditional work values are found to be stronger in countries with higher levels of economic development. Study 3: Continued Work or Retirement? Preferred Exit-age in Western European countries. The combination of greying populations, decreasing fertility rates and a marked trend in falling retirement age is profoundly challenging the sharing of resources and supporting responsibilities between generations in the developed world. Previous studies on earlier exit-trends have focused mainly on supply-side incentives and generally conclude that people will exit given available retirement options. Substantial cross-national variations in exit-ages however remain unexplained. This suggests that also normative factors such as attitudes to work and retirement might be of importance. Through multi-level analyses, this study evaluates how welfare regime generosity, as well as production regime coordination explains cross-national patterns of retirement preferences across twelve Western European countries. Analysis firstly shows how both men and women on average prefer to retire at 58 years, meaning on average approximately 7 or 5.5 years before statutory retirement age in the case of men and women respectively. Contrary to what is expected from previous research on supply-side factors, preferences for relatively later retirement is found within more generous welfare regimes and also within more extensively coordinated production regimes. For women, however, institutional effects do not remain once substantial cross-national differences in women’s statutory retirement ages are taken into account.

Syftet med den här kvalitativa intervjustudien var att undersöka hur personal i ett omsorgsföretag ser på sig själva och sitt arbete i relation till kompetens, samhörighet och autonomi. Dessa tre begrepp är centrala i Self-determination theory. Resultatet visade att samhörigheten främjades av ett nära samarbete med kollegor och genom många gemensamma aktiviteter, både på arbetstid och utanför. Det främsta hindret för att uppleva samhörighet var om arbetsgruppen strävade åt olika håll eller om det uppstod konflikter i samspelet. Kompetens innebar för respondenterna att känna sig trygga i sitt bemötande av brukarna och att de visste vad de skulle göra i olika situationer. Även om de uttryckte en viss saknad av kunskap inför utagerande- och självskadebeteende så upplevdes ändå de lagar och regler som styrde verksamheten vara det som skapade störst osäkerhet och kunde vara hindrade för känslan av att uppleva sig kompetent. Resultatet visade också att respondenterna, trots att verksamheten till stor del styrdes av lagar och regler, upplevde en känsla av autonomi så länge de fick vara delaktiga i att planera och organisera arbetsuppgifternas utformning. / The main objective of this qualitative interview study was to examine how personnel elemployed at a company providing social care services, view themselves and their work in relation to competence, relatedness and autonomy. These three concepts are an essential part of Self-Determination Theory. The result showed that relatedness was promoted by close cooperation between colleagues and by frequent common activities during the workday, but also by activities with colleagues outside work. Main obstacles to relatedness appeared when the staff were striving in different directions and when conflicts emerged. The respondents felt competent in interaction with the clients and when it was clearly stated how they were supposed to act in specific situations. The respondents expressed the need for more of knowledge of self-harming behavior and similar behaviors of acting out. However, the main obstacle to feeling competent was insecurity of what laws and regulations that govern their workplace. Despite the fact that laws and regulations govern a large part of their work, the respondents expressed that they felt reasonable autonomous as long as they participated in the planning and organization of different tasks.

The federal government is often criticized for performance that fails to meet the public's expectations. Its traditional pay system receives much of the blame for rewarding seniority instead of performance. While everyone agrees that performance matters, they don't always agree on the best way to improve it. My research investigates human resource management strategies designed to motivate better performance and productivity. Specifically, I examine the credibility and feasibility of implementing pay for performance throughout the federal government and identify ways that managers can promote greater productivity through human capital investment. I conduct an extensive review of work motivation theories and synthesize findings from previous academic and government studies in order to develop models that are tailored to the federal workplace. I test these models using federal survey data from the Merit Principles Surveys of 2000 and 2005. A variety of attitudes, perceptions, expectations, and work environment factors are expected to influence job performance. Findings reveal that pay for performance belief and success are greatly affected by performance management, fair treatment in all personnel matters, supervisory fairness in decision-making, and organizational culture. Further results indicate that managers can markedly improve productivity by ensuring employees are highly engaged in their work, delivering effective performance management, providing a supportive organizational culture, and giving employees adequate resources and training. With federal agencies constantly striving to improve performance and productivity, these findings have practical implications for government as they suggest ways that public managers can achieve better performance and greater productivity through increased work motivation.

Den här studien handlar om arbetsmotivation på två äldreboenden i Gävleborgs län. Vi gjorde en jämförelse mellan ett privat äldreboende och ett kommunalt äldreboende för att undersöka hur arbetsmotivation diskuteras på enheterna. Syftet med studien var att se om det fanns skillnader mellan det privata och det kommunala boendet samt mellan chef och medarbetare i definitionen arbetsmotivation. För att få svar på våra frågor använde vi oss av en kvalitativ semistrukturerad intervjuform. Det vi i huvudsak kom fram till var att arbetskamraterna, de boende och att prestera bra var de mest framträdande faktorerna till arbetsmotivation. De enda skillnader som vi funnit är att det privata boendet ansåg hjälpmedel vara en motiverande faktor vilket inte framkom hos det kommunala boendet. På det kommunala boendet ansåg medarbetarna att lön var motiverande vilket inte framkom som en motivationsfaktor på det privata boendet. / This essay is about motivation in two nursing homes (elderly care) within the county Gävleborg. We have made a comparison between a private and a municipal nursing home to investigate how work motivations are discussed in the units. The purpose of this study was to see whether there were differences between the private and the municipal housing and between managers and employees in the definition of work motivation. To get answers to our questions, we used a qualitative semi structured interview form. What we essentially came to was that fellow workers, residents and to do well was the most prominent factors of job motivation. The differences that we found is that the staff on the private elderly care felt that tools to facilitates work was a motivating factor, which is not found in the municipal elderly care. At the municipal elderly care staff felt that salary was motivating which did not emerged as a motivating factor on the private elderly care.

The federal government is often criticized for performance that fails to meet the public's expectations. Its traditional pay system receives much of the blame for rewarding seniority instead of performance. While everyone agrees that performance matters, they don't always agree on the best way to improve it. My research investigates human resource management strategies designed to motivate better performance and productivity. Specifically, I examine the credibility and feasibility of implementing pay for performance throughout the federal government and identify ways that managers can promote greater productivity through human capital investment. I conduct an extensive review of work motivation theories and synthesize findings from previous academic and government studies in order to develop models that are tailored to the federal workplace. I test these models using federal survey data from the Merit Principles Surveys of 2000 and 2005. A variety of attitudes, perceptions, expectations, and work environment factors are expected to influence job performance. Findings reveal that pay for performance belief and success are greatly affected by performance management, fair treatment in all personnel matters, supervisory fairness in decision-making, and organizational culture. Further results indicate that managers can markedly improve productivity by ensuring employees are highly engaged in their work, delivering effective performance management, providing a supportive organizational culture, and giving employees adequate resources and training. With federal agencies constantly striving to improve performance and productivity, these findings have practical implications for government as they suggest ways that public managers can achieve better performance and greater productivity through increased work motivation.

<p>The purpose of this research is to determine employee satisfaction towards union service delivery and the effect it might have on their motivation. For the purposes of the research, the term customer applies to all union members being serviced by the union and enjoying benefits of negotiations at a centralised or de-centralised level. More generally, trade unions and collective bargaining are seen to enhance the dignity of workers and their control of their working lives, hence the important role trade unions play within the workplace. Service deliveries from a trade union to its members are an important element of employee behaviour and motivation. The research will aim to&nbsp / measure union member&rsquo / s (customer) satisfaction of the service they receive from their union and the impact it possibly has on otivation. The hypothesis of the research is that if workers are satisfied by the service they receive from their trade union their motivational levels will also be high. Alternatively, if workers are dissatisfied by the service they receive from their trade union, their motivation will be low. A Biographical questionnaire, the Organizational Motivation Questionnaire (OMQ) and the Service Quality Questionnaire was administered to respondents to elicit responses on how the aspects of union service delivery impacts on their motivation in the workplace.&nbsp / The results emanating from the current study indicate that there are statistically significant relationships between work content, payment, promotion, recognition, working conditions, benefits, personal, leadership/ supervision, general and work motivation and satisfaction in the technical department of a media organisation in the Western Cape. Furthermore, results show the nine independent variables (work content, payment, promotion, recognition, working conditions, benefits, personal, leadership/ supervision and general) significantly explained the variance in work motivation and service-delivery. The study also shows a statistically significant difference in motivation and job-satisfaction based on the biographical variables (gender, home language, marital status, age, race, job classification, education, qualifications, job grade and tenure). Multiple regression analysis revealed these variables significant explained the variance in job satisfaction and motivation. The results reveal some interesting insights into the relationship between union service delivery, motivation and job satisfaction amongst unionised workers in a media organisation in the Western Cape. Recommendations are made with respect to the management of this focal area of research.</p>

Psykiskt välbefinnande på arbetsplats kan kännetecknas av att det finns ett bra samspelmellan arbetsgivare och anställda och en arbetsgivare som förebygger hälsa ochsäkerhet genom att vidtar nödvändiga åtgärder. Brist på socialt stöd, kamratskap,psykisk belastning och stress är några faktorer som kan leda till psykisk ohälsa på enarbetsplats. Syftet med studien var att undersöka anställdas psykiska välbefinnande påarbetsplatser med fokus på gruppdynamik, arbetsmotivation, stress och vilkaförebyggande åtgärder som görs av arbetsgivaren. Undersökningen baseras på enenkätstudie med 97 deltagare i olika åldrar. Utifrån enkäterna gjordes tester i SPSS medyrkeskategorin i fokus och dess förhållande till psykiskt välbefinnande, stress,arbetsmotivation och gruppdynamik samt förebyggande åtgärden kring psykisk ohälsainom varje yrkeskategori. Resultatet visar att anställda som uppskattas och har brakommunikation har ett bättre välbefinnande på arbetsplatsen. Resultatet visar att det ihuvudsak är arbetskamraterna som motiverar varandra på arbetsplatsen. Av resultatet såframkommer det att inom de flesta yrkeskategorierna så gör inte arbetsgivaren någotfysiskt för att förbättra arbetsmiljön och välbefinnandet på arbetsplatsen. För vidareforskning inom detta område, hade det varit intressant att undersöka åldersskillnaderinom psykisk ohälsa och arbetsmiljö. Studien hade också kunnat undersöka utifrånarbetsgivarens perspektiv vad gäller informationshantering och förbyggandehandlingsplanplan vid psykisk ohälsa. / Mental well-being at the work place, could be characterised by a well-functioninginteraction between employer and employees, as well as when the employerpromotes health and safety for the employees, by applying adequate measures.Lack of social support and camaraderie together with mental pressure and stress,are some factors contributing to lack of mental well-being at the work place.The purpose of the study was to investigate the employee’s mental well-being atthe work place, focusing on group dynamics, work motivation and stress, togetherwith what preventive measures may have been taken by the employer.The investigation is based on a web-based survey, resulting in 97 completeresponses from individuals of various ages. From the survey results, tests wheremade in SPSS with different professions in focus and its relation to mental weebeing,stress, work motivation and group dynamics, in addition to preventivemeasures to address lack of mental well-being within each profession category.The result shows that employees who are appreciated and where thecommunication is well developed, also benefit from mental well-being to a higherdegree. Primarily it is the co-workers and colleagues that motivate each othermost at the work place. It also shows that related to most professions, theemployer does not apply any physical improvements to the work environment, norto improve the mental well-being at the work place.To further the study within this area, the education level could be evaluated toseek a connection to mental well-being.