MSc (Zoology) / Department of Zoology / See the attached abstract below

Bostadsbristen för unga växer i takt med att fler byggherrar avstår från att bygga små lägenheter, då rådande lagar gör det svårt att på ett gynnsamt sätt producera kostnads- och yteffektiva bostäder. Bostäder har i dag krav på sig från kommuner och beställare att uppfylla svensk standard. Däri har handikapporganisationer drivit fram tillgänglighetskrav som medför att alla nyproducerade bostäder är tillgänglighetsanpassade. Genom att ifrågasätta svensk funktionshinderspolitik i samband med bostadsbyggande har detta examensarbete som mål att hitta lösningar för att öka nyproduktionen av små bostäder. Granskningen resulterade i ett förslag till en ny standard för ungdoms- och studentbostäder vilken underlättar vid projektering av mindre enskilda bostadslägenheter. / The housing shortage for young people is growing as more developers refrain from building small houses since current laws make it difficult to favorably produce space-efficient buildings. Buildings must, as requirements from municipalities and clients, achieve the Swedish Standard. A standard where disability organizations have driven the availability requirements that entail that all new buildings are adapted for accessibility. By questioning the Swedish disability policy related to the building trade this thesis aims to find solutions to increase the new constructions of small apartments. The result became a proposal to a new standard for youths and students apartments, simplifying the planning of small apartments.

Den 11 mars 2020 klassificerade Världshälsoorganisationen (WHO) covid-19 viruset som en pandemi. I Sverige infördes restriktioner för att begränsa smittspridningen av viruset genom att minska människans fysiska kontakt. Under pandemin började allt fler människor besöka naturområden och besöksantalet ökade kraftigt. Syftet med studien var att undersöka förhållandet mellan människa och natur i relation till stödjande- och kulturella ekosystemtjänster som människan tillgår när hon vistas i naturen. Studiens metod utgjordes av en kvalitativ intervjustudie som bestod av två delar för att inkludera flera perspektiv. Den första intervjumetoden begränsades till fyra naturområden belägna i Skåne och en naturvårdsförvaltare från vardera område samt en vaktmästare från ett av områdena intervjuades. Den andra intervjumetoden inkluderade fem individer som vistats i skånska naturområden under pandemin. Studiens resultat visade att besöksantalet ökat markant i tre av fyra naturområden och störningen från mänsklig aktivitet har varit kraftig i vissa områden. Effekten på hur stödjande ekosystemtjänster påverkats till följd av störningar gick inte att fastställa då det inte gått tillräckligt lång tid sedan besökstrycket ökade till följd av pandemin. Människan har kunnat nyttja naturområden för avslappning, återhämtning och sociala aktiviteter och därmed har kulturella ekosystemtjänster haft en större betydelse för människan under pandemin. Studiens slutsats är att vidare forskning behövs för att undersöka vilka långtgående konsekvenser som covid-19 pandemin haft på människans och naturens mående eftersom kunskap inom området saknas. / The World Health Organization (WHO) declared the covid-19 virus a pandemic on the 11th of March 2020. Sweden introduced restrictions to limit the spread of the virus and to restrict people's physical contact with each other. During the pandemic people started to visit natural areas and the number of visitors in these places increased. The purpose of the study was to examine the relation between human and nature and the affiliation with the supportive- and cultural ecosystem services that people utilize when they spend time in nature. A qualitative interview method was chosen to fulfill the purpose of the study. We interviewed four nature conservation managers in four different natural areas in Skåne county, a caretaker in one of the areas, and five individuals who had visited natural areas during the pandemic. The result of the study displayed that the number of visitors had significantly increased in three out of four natural areas and the disturbance from human activity was potent in some of the areas. It was not possible to determine how human disturbance affected the supportive ecosystem services since not enough time had elapsed since the increase of visitors. People have used the natural areas to relax, be restored, and to engage in social activities. The cultural ecosystem services have thus been of greater importance for people during the pandemic. The study also concluded that more research is needed to examine the long-term effects of the pandemic on human’s and nature's wellbeing.

Healthcare waste management is very important due to its hazardous nature that can cause risk to human health and the environment. The study wished to determine the amount of healthcare waste generated in 15 public health centres and 3 hospitals and evaluate the healthcare waste management practices in Addis Ababa City Administration. The aim of the study was to develop a manual for healthcare facilities based on the findings on healthcare waste management practice, quantification and intervention. Data was obtained from questionnaires distributed to 636 randomly selected healthcare professionals, ancillary staff and managers and by means of surveying the facilities. The mean HCW generation rate was 10.64 + 5.79 kg/day, of which 37.26% (3.96 + 2.017kg/day) was general waste and 62.74% (6.68 + 4.293 kg/day) was hazardous waste from the surveyed health centres. HCW generation and quantification was not measured and documented in any of the HCFs. Quantifying HCW would help determine the type of waste as well as the HCFs that generate the highest and lowest HCW, which could have implications for resource allocation in managing HCW. Segregation of different types of wastes was not regularly done. Some HCFs had separate storage areas for HCW and separate containers for hazardous and nonhazardous waste. In some instances, however, the containers were not clearly marked. Regarding storage, some of the HCFs had interim storage sites and HCW disposal sites. Several interim storage facilities lacked security and surveillance and were not cleaned after collection. In addition, HCW remained at the interim storage facilities for more than 48 hours before final disposal. The main forms of on-site treatment of HCW before disposal were burning, crushing sharps, sterilisation and chemical disinfection. The most common treatment method used for HCW was incineration. Most HCW handlers had not received adequate training; did not wear PPE, and did not take precautionary measures, such as washing their hands and heavy duty gloves after handling HCW. The researcher developed a manual for effective HCW management and training of HCW handlers. Based on the findings, the study makes recommendations for policy, education, HCW management, including generation, segregation, storage, transportation and disposal, and further research. / Health Studies / D. Litt. et Phil. (Health Studies)

[EN] This work has been developed within the framework of the Tourism Research Group of the Universidad Politécnica de Valencia. The main objective is to provide a model for a systematic analysis of the key elements that intervene in the process of determination of the Recreational Carrying Capacity for public use zones in Protected Areas. The proposed tool was deployed in the following cases study: Font Roja Natural Park (Ibi and Alcoi, in Alicante), Columbretes Islands Natural Reserve (in Castellón) and Albufera Natural Park (in Valencia). Considering the high volume of variables that take place in the determination and further management of the Recreational Carrying Capacity, it becomes highly difficult to elaborate a world-wide methodology. Nevertheless, this Thesis brings a general pattern applicable to practically every case with the necessary adaptations. On the other hand, this thesis arises the importance of considering the social aspects in the determination of the Recreational Carrying Capacity. In this sense, new concepts as psychological comfort of the users and visitors satisfaction are incorporated into the analysis with equal consideration as the ecological ones. It is also suggested that Recreational Carrying Capacity must be taken into account on the drawing up of the Protected Area Master Plans as a preventive tool for avoiding tourist impacts and guarantee users’ satisfaction. / [ES] Teniendo como marco de trabajo el desarrollado en el seno del Grupo de Investigación Aplicada al Turismo de la Universidad Politécnica de Valencia, la presente Tesis Doctoral tiene como objetivo principal aportar una sistemática orientada al análisis de los factores clave que intervienen en el proceso de determinación de la capacidad de carga recreativa para las áreas de uso público de los espacios protegidos. La herramienta de trabajo propuesta, se probó en tres casos de estudio: Parque Natural de la Font Roja (Ibi y Alcoi, Alicante), la Reserva Natural de las Islas Columbretes (Castellón) y el Parque Natural de l’Albufera de Valencia (Valencia). Considerando el volumen elevado de variables que intervienen en la determinación y posterior gestión de la capacidad de carga, es difícil elaborar una metodología de aplicación universal. En el presente trabajo se plantea, sin embargo, un esquema aplicable a todos los casos con las consiguientes adaptaciones que cada uno requiera. Por otro lado, se plantea la importancia de considerar los aspectos sociales en la determinación de la capacidad de carga de un sistema, sugiriéndose su incorporación, junto con los aspectos ecológicos tradicionalmente contemplados para el estudio de espacios protegidos y el diseño posterior de los correspondientes planes de gestión. En este sentido, se incorporan conceptos nuevos relacionados con la herramienta planteada como es el caso del confort psicológico de los usuarios y la satisfacción de los visitantes. / [CA] Tenint com a marc de treball el desenvolupat el sinus del Grup d’Investigació Aplicada al Turisme de la Universitat Politècnica de València, la present Tesi Doctoral té com objectiu principal aportar una sistemàtica orientada a l’anàlisi dels factors clau que intervenen al procés de determinació de la capacitat de càrrega recreativa per a les àrees d’ús públic dels espais protegits. L’eina de treball proposada, es va assajar amb tres casos d’estudi: Parc Natural de la Font Roja (Ibi i Alcoi, Alacant), la Reserva Natural de les Illes Columbretes (Castelló) i el Parc Natural de l’Albufera de València (València). Considerant l’elevat volum de variables que intervenen a la determinació i posterior gestió de la capacitat de càrrega, és difícil elaborar una metodologia d’aplicació universal. Al present treball es planteja un esquema aplicable a tots els casos amb les escaients adaptacions que cadascun requereix. D’altra banda, el planteja la importància de considerar els aspectes socials a la determinació de la capacitat de càrrega d’un sistema, suggerint-se la seva incorporació, junt amb aspectes ecològics tradicionalment considerats per a l’estudi d’espais protegits i el disseny posterior dels corresponents plans de gestió. En aquest sentit, s’incorporen nous conceptes relacionats amb l’eina plantejada com és el cas del confort psicològic dels usuaris i la satisfacció dels visitants. / Morant González, M. (2007). Desarrollo de un modelo para la determinación de la capacidad de carga recreativa y su aplicación a espacios naturales protegidos de la Comunidad Valenciana [Tesis doctoral no publicada]. Universitat Politècnica de València. https://doi.org/10.4995/Thesis/10251/131738

The place where the sea and the sky meet is a definition unknown on any map. Only the fisherman and his boat experience this unity. The mast as the symbol of the tree was the reminder of the land Just as the soil was the sign of man's position, his distance from land. The enormous material interaction between the flat surface and the column determined the construction of the boat. The creation of a boat is a challenge to the sea, but the dream of an everlasting existance is an act taken against all the elements. Sverre Fehn / M. Arch.

Объектом исследования явилась ассертивность. Предметом исследования стало ассертивное поведение сотрудников музеев. Магистерская диссертация состоит из введения, двух глав, заключения, списка литературы (103 источника) и приложения, включающего в себя диагностические результаты выборки по использованным методикам. Объем магистерской диссертации 85 страниц, на которых размещены 11 таблиц. Во введении раскрывается актуальность проблемы исследования, разработанность проблематики, ставятся цель и задачи исследования, определяются объект и предмет исследования, формулируются основная и дополнительные гипотезы, указываются методы и эмпирическая база, а также этапы проведения исследования, научная новизна, теоретическая и практическая значимость работы. Первая глава включает в себя обзор иностранной и отечественной литературы по теме ассертивности, научной эволюции данного феномена, структуры ассертивного поведения и психологическим особенностям сотрудников музеев. Выводы по первой главе представляют собой итоги по изучению теоретического материала. Вторая глава посвящена эмпирической части исследования. В ней представлено описание организации и методов проведенного исследования и результатов, полученных по всем использованным методикам: опроснику самооценки Уайтхолд, шкале организационного стресса А. Малкина в адаптации Н. Е. Водопьянова, опроснпику психологической устойчивости к стрессу Е. В. Распопина, краткому тесту жизнестойкости С. Мадди в адаптации Е. Н. Осина и Е. И. Рассказовой, тесту на ассертивность В. Каппони и Т. Новака. Для интерпретации данных использовались критерий корреляции Пирсона и t-критерий Стьюдента для независимых выборок. Выводы по главе 2 включают в себя основные результаты эмпирического исследования. В заключении в обобщенном виде изложены результаты теоретической и эмпирической частей работы, а также выводы по выдвинутым гипотезам. / The object of the study was assertiveness. The subject of the study was the assertive behavior of museum staff. The master's thesis consists of an introduction, two chapters, a conclusion, a list of references (103 sources) and an appendix, which includes diagnostic results of sampling according to the methods used. The volume of the master's thesis is 85 pages, which contain 11 tables. The introduction reveals the relevance of the research problem, the elaboration of the problem, sets the purpose and objectives of the study, defines the object and subject of the study, formulates the main and additional hypotheses, indicates the methods and empirical base, as well as the stages of research, scientific novelty, theoretical and practical significance of the work. The first chapter includes a review of foreign and domestic literature on the topic of assertiveness, the scientific evolution of this phenomenon, the structure of assertive behavior and the psychological characteristics of museum staff. The conclusions of the first chapter represent the results of the study of theoretical material. The second chapter is devoted to the empirical part of the study. It describes the organization and methods of the research and the results obtained using all the methods used: the Whitehold self-assessment questionnaire, the Malkin organizational stress scale in adaptation by N. E. Vodopyanov, the Raspopin psychological stress resistance questionnaire, the S. Muddy short resilience test in adaptation by E. N. Osin and E. I. Rasskazova, the test on the assertiveness of V. Capponi and T. Novak. The Pearson correlation criterion and the Student's t-test for independent samples were used to interpret the data. The conclusions of Chapter 2 include the main results of the empirical study. In conclusion, the results of the theoretical and empirical parts of the work, as well as conclusions on the hypotheses put forward, are summarized.

Abstracts in English, Zulu and Afrikaans / Globally, Visitor Information Centres are increasingly recognised touchpoints contributing to the success of tourism destinations. In Gauteng, South Africa, their numbers continue to decline. The service level of these remaining VICs differ across and fall below expectation. Furthermore, most models of operation are obsolete, with these centres having minimal exposure to best practices. Limited research focuses on the supply side, namely the staffing and management of centres. The study focuses on Gauteng VICs and the best practices that could improve future effectiveness. An exploratory design was followed which commenced with a concise review of best practice literature, global case studies and examples on the operation of effective VICs. An empirical study then reported on the opinions of 25 VIC staff and eight managers from eight Gauteng VICs regarding the current situation and future needs. A two-tiered approach was used to gather data via two custom-designed surveys with Gauteng VIC staff and managers respectively. A snowball sample of 25 staff members and a purposive sample of eight key informants were obtained. Data were analysed quantitatively using SPSS and qualitatively using thematic content analysis; and presented in three parts. The literature, the findings and the researcher’s recommendations culminate in a best practice framework for Gauteng VICs. The framework advocates for an integration of traditional and new media services and platforms in the dissemination of tourism information based on the funding available to a particular VIC. It is envisaged that if managers implement the best practice framework, it could avert further decline in the number of VICs. Moreover, it could improve their effectiveness in meeting the needs of the technologically-savvy and the traditional visitor, thereby ushering the Gauteng VICs into the 21st century. / Emhlabeni jikelele, izikhungo zolwazi zabavakashi (VICs) ziya ngokuya ziqashelwa njengamaphuzu okuxhumana abamba iqhaza ekuphumeleleni kwezindawo zezokuvakasha. EGauteng, eNingizimu Afrika inani labo, liyaqhubeka ngokwehla. Amazinga okusebenza kwalokho kwama-VIC asele ahluka ezindaweni zonkana futhi awela ngezansi kokulindelekile. Ngaphezu kwalokho, izinhlobo eziningi zezifanekiso zomsebenzi azisetshenziswa, nalezo zikhungo nokuba nokubanakaliswa okuncane nemikhuba ephambili. Ucwaningo olulinganiselwe lugxile ohlangothini lokunikezela, okuyizikhungo zabasebenzi nokuphathwa. Lolu cwaningo lugxile kuma-VIC aseGauteng kanye nemikhuba ephambili engase ithuthukise ukusebenza ngokuzayo. Umklamo oyisibonelo walandelwa okuyinto eyaqala ngokubuyekeza okufingqiwe okuhamba phambili kwezincwadi, izifundo zomhlaba nezibonelo zokusebenza ngempumelelo kwama-VIC. Ucwaningo lomdlandla lwabika ngemibono yamalungu abasebenzi abangama -25 beVIC nabaphathi abayisishiyagalombili abavela kuma-VIC ayisishiyagalombili aseGauteng mayelana nesimo samanje kanye nezidingo esikhathini esizayo. Izindlela ezimbili zokuhlaziya zasetshenziswa ukuqoqa imininingwane ngokusebenzisa izinhlolovo ezimbili ezenziwe ngokwezifiso nabasebenzi be-VIC eGauteng nabaphathi ngokulandelana Isampula yokudluliselwa (snowball sampling) kwamalungu abasebenzi abangama-25 kanye nesampula yokwahlulela ekhethayo (purposive sampling) yabafundisi abamqoka abayisishiyagalombili yatholakala. Imininingwane yahlaziywa ngokufanelekile kusetshenziswa iSPSS (Statistical Package for the Social Sciences) futhi ngokufanelekile kusetshenziswa ukuhlaziywa kwezindikimba okuqukethwe futhi yethulwa izingxenye ezintathu. Imibhalo, okutholakele kanye neziphakamiso zomcwaningi zifinyelele emkhubeni ophezulu wohlaka lwama-VIC aseGauteng. Uhlaka lummela ukuhlanganiswa kwendabuko futhi ukusebenzisa kwezokwazisa ngezinkundla ekusabalalisweni kolwazi lwezokuvakasha kusekelwe ngokuxhaswa ngezimali okutholakala ku-VIC ethile. Kucatshangwa ukuthi uma abaphathi beqalisa umkhuba ophambili wohlaka, kungase kugweme ukwehla okwengeziwe kwenani lama-VIC. Ngaphezu kwalokho, kungase kuthuthukise ukuphumelela kwabo ekuhlangabezaneni nezidingo zobuchwepheshe zokwenza izinqumo ezinhle kanye nesivakashi sendabuko, kanjalo kubonise ama-VIC ku-21st Century. / Besoekersinligtingsentrums word wêreldwyd toenemend erken as kontakpunte (touchpoints) wat tot die sukses van toerismebestemmings bydra. Die aantal besoekersinligtingsentrums in Gauteng, Suid- Afrika, toon ’n afname. Die diensvlakke van die oorblywende sentrums verskil en voldoen nie aan verwagtinge nie. Die bedryfsmodelle van die meeste van hierdie besoekersinligtingsentrums is ook verouderd en die betrokke sentrums het minimale blootstelling aan beste praktyk. Beperkte navorsing fokus op die aanbodkant, dit wil sê, die personeelvoorsiening en bestuur van besoekersinligtingsentrums. Hierdie studie fokus op besoekersinligtingsentrums in Gauteng en die beste praktyke wat hulle doeltreffendheid in die toekoms kan verbeter. Die navorser het ’n verkenningsontwerp gebruik, beginnende met ’n bondige oorsig van literatuur oor beste praktyk, wêreldwye gevallestudies en voorbeelde van die werkswyse van doeltreffende besoekersinligtingsentrums. Die navorser het daarna in ’n empiriese studie verslag oor die menings van 25 personeellede van besoekersinligtingsentrums en 8 bestuurders van 8 besoekersinligtingsentrums in Gauteng rakende die huidige stand en toekomstige behoeftes van die sentrums gelewer. Die navorser het ’n tweevlakkige benadering gevolg om data in te win deur twee aangemete opnames te gebruik om data van onderskeidelik personeellede en bestuurders van besoekersinligtingsentrums in Gauteng te bekom. ’n Sneeubalsteekproef van 25 personeellede en ’n doelbewuste steekproef van 8 sleutelrespondente is bekom. Data is kwantitatief met behulp van die Statistical Package for the Social Sciences (SPSS) en kwalitatief deur middel van ’n tematiese inhoudsanalise ontleed en in drie dele aangebied. Die literatuur, die bevindings en die navorser se aanbevelings het op ’n raamwerk van bestek praktyk vir Gautengse besoekersinligtingsentrums uitgeloop. Ingevolge hierdie raamwerk moet tradisionele en nuwe mediadienste en -platforms geïntegreer word na gelang van die befondsing wat tot ’n bepaalde besoekersinligtingsentrum se beskikking is. Daar word voorsien dat indien sentrumbestuurders die bestepraktyk-raamwerk implementeer, dit ’n verdere afname in die aantal besoekersinligtingsentrums kan verhoed. Daarbenewens kan die raamwerk lei tot ’n verbetering in Gautengse besoekersinligtingsentrums se vermoë om in die behoeftes van beide tegnologies bedrewe en tradisionele besoekers te voorsien, en sodoende daartoe bydra dat die sentrums by die 21ste eeu aanpas. / Transport Economics, Logistics and Tourism / M. Com. (Tourism Management)

Arts festivals form a large part of the South African culture originally as many local communities began to share their culture with visitors by means of arts festivals. This has grown into a large industry that has tremendous financial gain for the hosting communities. With over 500 arts festivals each year in South Africa alone, visitors are certain to find a festival to satisfy their specific needs and wants. Therefore, with so many genres available, each festival has created its own niche market and loyal customer base. An extensive literature study was conducted for the purpose of this thesis and it was found that research of small to medium arts festivals has been neglected. This finding motivated the main theme of this research. As mentioned earlier, there are so many genres available that the festival organisers may experience difficulty when deciding what to offer and how many genres to offer in order to still be sustainable and attract a sufficient number of visitors. Furthermore, the large number of arts festivals organised each year makes it increasingly difficult for festivals to build a loyal client base. First-time visitors can be converted into repeat visitors if the marketing strategy is precise. Repeat visitors, as stated in the literature, results in a sustainable income for each festival. Another question that motivated the research was the location of the three arts festivals (Innibos, Vryfees, and Kierieklapper). Three arts festivals in three provinces makes an interesting study to determine whether there is a difference in the three types of visitors that they attract and the spending patterns at each festival. While addressing the problems stated above, this study produced the following three articles: * Article 1: ―Determinants of spending at Vryfees with a focus on genres‖. * Article 2: ―First-time versus repeat visitors at Innibos Arts Festival‖. * Article 3: ―Role of location in the attendance and spending of festinos‖. Article 1 investigates spending determinants that influence visitor expenditure on the different genres offered at the Vryfees Festival in Bloemfontein, based on a survey conducted in 2011. The research is based on the notion that different genres have different spending patterns. Article 2 focuses on the differences and/or similarities between first-time and repeat visitors at the Innibos Arts Festival as an alternative approach to market segmentation. Lastly, the third article focuses on three different arts festivals in three different locations in South Africa. The research was conducted by means of a visitor survey at the three arts festivals during the same year with questionnaires administered at Innibos (428), Vryfees (336), and Kierieklapper (202) respectively. The most significant contributions of this study can be summarised as follows: * the tourist spending behaviour in regards to the difference between first-time and repeat visitors is significant and can be considered an important spending determinant; * the tourist spending behaviour in terms of length of stay between first-time visitors and repeat visitors is significantly different, suggesting that familiarity with the destination (as the repeat visitors are) has an important impact; * different locations attract their own type of tourists and certain locations receive a higher economic injection than other provinces do because of the type of festival held. All three arts festivals attract mainly Afrikaans speaking attendees; and for the first time, a comparative study has been conducted on three arts festivals targeting the Afrikaans speaking community. Additionally, this is the first time a comparative study was conducted on three small to medium arts festivals located in three different provinces; and * the developed spending model described in the last chapter of this thesis can assist the festival organisers with future festival marketing to improve their income and marketing strategy. / PhD (Tourism Management), North-West University, Potchefstroom Campus, 2014

Arts festivals form a large part of the South African culture originally as many local communities began to share their culture with visitors by means of arts festivals. This has grown into a large industry that has tremendous financial gain for the hosting communities. With over 500 arts festivals each year in South Africa alone, visitors are certain to find a festival to satisfy their specific needs and wants. Therefore, with so many genres available, each festival has created its own niche market and loyal customer base. An extensive literature study was conducted for the purpose of this thesis and it was found that research of small to medium arts festivals has been neglected. This finding motivated the main theme of this research. As mentioned earlier, there are so many genres available that the festival organisers may experience difficulty when deciding what to offer and how many genres to offer in order to still be sustainable and attract a sufficient number of visitors. Furthermore, the large number of arts festivals organised each year makes it increasingly difficult for festivals to build a loyal client base. First-time visitors can be converted into repeat visitors if the marketing strategy is precise. Repeat visitors, as stated in the literature, results in a sustainable income for each festival. Another question that motivated the research was the location of the three arts festivals (Innibos, Vryfees, and Kierieklapper). Three arts festivals in three provinces makes an interesting study to determine whether there is a difference in the three types of visitors that they attract and the spending patterns at each festival. While addressing the problems stated above, this study produced the following three articles: * Article 1: ―Determinants of spending at Vryfees with a focus on genres‖. * Article 2: ―First-time versus repeat visitors at Innibos Arts Festival‖. * Article 3: ―Role of location in the attendance and spending of festinos‖. Article 1 investigates spending determinants that influence visitor expenditure on the different genres offered at the Vryfees Festival in Bloemfontein, based on a survey conducted in 2011. The research is based on the notion that different genres have different spending patterns. Article 2 focuses on the differences and/or similarities between first-time and repeat visitors at the Innibos Arts Festival as an alternative approach to market segmentation. Lastly, the third article focuses on three different arts festivals in three different locations in South Africa. The research was conducted by means of a visitor survey at the three arts festivals during the same year with questionnaires administered at Innibos (428), Vryfees (336), and Kierieklapper (202) respectively. The most significant contributions of this study can be summarised as follows: * the tourist spending behaviour in regards to the difference between first-time and repeat visitors is significant and can be considered an important spending determinant; * the tourist spending behaviour in terms of length of stay between first-time visitors and repeat visitors is significantly different, suggesting that familiarity with the destination (as the repeat visitors are) has an important impact; * different locations attract their own type of tourists and certain locations receive a higher economic injection than other provinces do because of the type of festival held. All three arts festivals attract mainly Afrikaans speaking attendees; and for the first time, a comparative study has been conducted on three arts festivals targeting the Afrikaans speaking community. Additionally, this is the first time a comparative study was conducted on three small to medium arts festivals located in three different provinces; and * the developed spending model described in the last chapter of this thesis can assist the festival organisers with future festival marketing to improve their income and marketing strategy. / PhD (Tourism Management), North-West University, Potchefstroom Campus, 2014