Participation in Peace Support Operations (PSOs) is one of the most common military duties assigned to present-day Western soldiers. Previous research concerned with the psychological effects of these missions on the individual soldier has focused on issues of mental health and how to ensure military effectiveness. This study takes a different perspective, and examines how PSOs affect the political psychology of the peace soldier, asking: how and to what extent do the sociopolitical psychological orientations of the individual soldier change as a consequence of peace support operations? The study combines theory from clinical, social, and personality psychology to construct a framework for understanding how and why the values and the attitudes toward violence of the soldier may be affected by PSO deployments. It is argued that although combat exposure may cause changes in attitudes and values, these variables will overall remain stable across the deployment. Stability is predicted to be the norm due to the importance of certain attitudes and values to the soldierly identity, and owing to the good person-environment fit that the deployment provides for the soldiers. It is also argued that the individual’s personality traits will predict levels of change and stability. Empirically, two Swedish contingents deployed to northern Afghanistan under the auspices of NATO’s ISAF mission are analyzed. Change and stability are examined by combining statistical analyses of surveys with in-depth interviews carried out at both the pre- and post-deployment stages. As hypothesized, the study finds that both values and attitudes exhibit high levels of stability across the mission. Contrary to expectations the soldiers’ experiences of combat exposure had little to no effect on attitudes and values. Combat exposure was, however, limited during the deployments studied. Finally, the individual’s personality traits are identified as being relatively potent factors for inducing change and stability. By demonstrating that low-exposure PSOs have only minor effects on the sociopolitical psychological orientations of soldiers, the study advances knowledge of the political psychology of the peace soldier and provides additional contributions to the fields of value and personality psychology. Among other things, the study demonstrates the stability of values in a very challenging environment, and how personality traits affect change and stability in values.

published_or_final_version / Public Administration / Master / Master of Social Sciences

Abstract Attitudes towards the reference situation and the meetings between library users and librarians have become the subject of much debate in the library setting today. The aim of this two years master´s thesis has been to examine six librarian’s attitudes and apprehensions concerning the interactions between the librarian and the users in the library setting. We were also interested in knowing how a library can work to become more service oriented and customer centred. We conducted six interviews with librarians located at three different libraries in Sweden. We used three theories to explain our aim. These are Jürgen Habermas theory of social communication, theory about professions and Christian Grönroos theory of Service Management. We found that our informants both see the physical meeting with the library and the social exchanges with the librarians as important parts of the user’s experience of the library. The three libraries that we visited work in different ways to improve their customer service. One library has developed a policy for concrete ways to improve the social exchange with the library user. Another library is working with a policy and the third library handle attitude questions more implicit in the daily work and in a specialised group. We could see that the informants who worked at the library which had a policy and an under-standing of the importance of customer service as a central part of the organisation regarded those questions as being very important. Some informants could not see how customer service could get improved in another way than just discussing these issues in groups, meetings or in connection to seminars. The changing of attitudes of members of the staff can be complicated however because it, at some level, is about individual changes. We believe that a person has to be motivated to make these changes. To improve this motivation the organisation has to create opportunities for the staff to critically reflect upon their working situa-tion. In that way we believe that the staff can experience security and motivation to do a good job which then has a positive impact on the customer service provided. The acknowledgement of the importance of customer service within an organization has to engage everybody and the whole organisation at all its levels. We think that customer service in the library setting will become more important in the future as a response to the technical evolution and all the automated elements in our society. The importance of actual meetings in-crease as our society increasingly communicates via digital means.

Thesis (M.Tech.: Commercial Administration)- Dept. of Office Management and Technology, Durban Institute of Technology, 2004 x, 100, [21] leaves / This study aimed to identify the factors that affect change in attitudes of managers reaching positions of authority in Higher Educational Institutions. Traditionally, managers sat in their office and managed organizations. Today the market place demands something different and there is greater emphasis on leadership qualities for those in positions of authority. Today, leaders are needed who have sound principles, ethics, sound values, integrity, human and communication skills. Individuals in leadership positions who lack the skills listed, experience problems leading and managing a modern organization.

This study has adopted the metaphor of �mind-forged manacles� to explore adolescent transformation within an educational context. It does this by examining the experiences of two groups of people who participated in an intensive, one-off personal development program for adolescents, known as Discovery. The first study involves secondary school students for whom the program was part of the school curriculum. The second study consists of an older group of people who did the program during their adolescence and outside the formal education system. The third study is a contemplation of transformation derived from my experience as researcher during the course of completing this thesis. In an attempt to reflect the perspectival worldview from within which the study is created I have drawn on a range of theorists. To integrate their ideas I created three different �lenses� or ways of viewing the data. The first lens is developed from consciousness theory, the second from process philosophy and complex self-organising systems theory, and the third from individual humanistic psychology. The educational pedagogy is holistic and embraces developmental models of thinking and learning. The study uses participant reflection to argue that a program of intentionally focussed challenges, combined with the support that enables these challenges to be successfully met, can be transformational for many young people. It suggests that the complex postmodern world requires teachers to be aware of their own and their students� consciousness, and demands learning experiences that are deliberately focussed on helping the process of consciousness transformation rather than only on achieving predetermined outcomes. Transformation is understood as a shift to a different order of consciousness in which it is how one sees rather than what one sees that changes. With each shift towards a new order of consciousness the mind-forged manacles are loosed and individuals accept increasing responsibility for their lives and how they live them. Educational programs can be developed to assist this process.

This auto-ethnographic study (i.e. an autobiographical genre of writing and research, written in the first-person voice, where the workings of self are expressed both cognitively and emotionally) qualitatively explores the changing assumptions of a training therapist. It shows how various therapies were negotiated during the training period, and explores how meaning was constructed according to basic, underlying epistemological assumptions. Significant experiences and therapies are presented, showing how the therapist's most basic, linear assumptions, were directly challenged by eco-systemic training. The study produces an in-depth, thick description of both the emotional and the cognitive journey of a training therapist, and traces the therapist's movement away from the stability and certainty of a linear epistemological 'way of knowing' to the instability and uncertainty characteristic of an eco-systemic 'way of knowing'. Conclusions are idiosyncratic and are not intended for generalization. / Psychology / M.A. (Clinical Psychology)

The aim of this study is to demonstrate how the complementary concepts of stability and change could manifest during the therapeutic process, specifically with clients showing the symptom of dependency. The study is guided by a literature study on systems/cybernetic theory with a focus on the cybernetic complementarity of stability and change. A brief description is provided of the symptom of dependency from a more traditional lineal perspective as well as a non-lineal (systemic) perspective. A single case study is utilized to describe how both stability and change could manifest in the therapeutic process. From this description the relevance and usefulness of addressing both stability and change during the therapeutic process emerge and are outlined. / Social Work / M. A. (Social Science Mental Health)

This study focuses on the cybernetic complementarity of stability and change in family therapy. Stability and change involve both the client and therapist, and is a selfreferential process where the observer is part of that which is observed. One couple was involved in ten therapy sessions. During the action research cycles of planning, acting and reflecting, the principles of systems theory, cybernetics and second cybernetics were implemented. A team consisting of one lecturer and two students were actively involved throughout all the phases of the research process. During therapy, the therapist focused on stability to facilitate change in the structure of the couple's organizational system. The research served as a good example of how punctuation of two complementarity processes (stability and change) can enable and empower clients to autonomously reflect on their own behaviour, and to make decisions regarding patterns they would like or feel ready to change. / Social Science (Mental Health) / Thesis (M. Soc. Science)--University of South Africa, 2001. / M.A. (Social Science (Mental Health))

Wilderness therapy, the practice of sending troubled young people into nature in order to re-socialize them, poses a paradox. Time spent in wilderness is imagined to produce civilizing effects on young people, rendering them better prepared to live responsible and productive lives in society. Study of wilderness therapy, therefore, provides insight into constructions of youth and nature in contemporary American society. This thesis emerges from ethnographic research conducted at Camp E-Wen-Akee, a therapeutic camping program for troubled youth, in Benson, Vermont, USA. In addition to living with the three groups of campers in their rustic camp sites and engaging in camp activities, I facilitated two camper-run research projects, and interviewed camp staff members, and the state social workers responsible for sending adjudicated youth to residential programs. I find that camp life is an achievement of many heterogeneous actors, some of whom are human and others nonhuman. The resulting work is an ethnography of a nature-culture, wherein I describe how the camp mobilizes various resources to create the conditions for therapeutic change. The differing nature narratives of campers and the adults indicated that expectations for nature are at least in part, outcomes of class processes. Close attention to camp life shows that therapy is a social strategy brought into being at a number of scales: the material body, built and temporal architectures, landscape, and 'public' wilderness outside of camp's borders. I find at each scale a tension between the ordering tactics deployed by camp staff members and resistance posed by campers and 'nature' alike. Campers' identities are meant to change as a result o f repeated performances of prosocial behavior, and the on-going circulation of success stories. Together these practices underscore that what one person does always has effects on others. The irony uncovered i n this research is that while troubled youth are sent to a nature imagined as separate from society, Camp E-Wen-Akee provides young people with an ecological model for social life. Wilderness therapy is the outcome not of a separation between nature and society, but of ongoing relations between the two. / Arts, Faculty of / Geography, Department of / Graduate

When provided an opportunity for thought, individuals experience a strengthening of their already moderate attitude toward some attitude object. This process was studied in the context of variables – attitudes toward behavior, norms about behavior, and perceived behavioral control – known to predict intentions to engage in health-related behavior. A potential moderator of this process – locus of control beliefs – was also investigated. In this study, 195 participants indicated their attitudes toward eight health-related behaviors. Participants were randomly assigned to either a high or low opportunity for thought during which time they were asked to focus their thoughts on the health behavior getting 8 hours of sleep a night. Participants then responded to 18 items measuring Theory of Planned Behavior constructs and the 18-item Multidimensional Health Locus of Control scale. Although self-generated attitude polarization was not observed in this study, evidence was found which supports previous Theory of Planned Behavior and Multidimensional Health Locus of Control research findings. Study limitations and implications are discussed. Keywords: attitudes, attitude change, health locus of control, theory of planned behavior