The megatrend of digitalisation is transforming society, individuals, companies, and industries through the widespread adoption of new digital technologies. Among the emerging technologies, digital twin technology is regarded as a key enabler of digital transformation in the Architecture, Engineering, Construction, and Facility Management (AEC/FM) industry, where the transition from BIM to digital twins is primarily driven by the emergence of big data. One of the aspects of digitalisation is the ability to customise and create customer-tailored solutions using data, which highlights the importance of adopting human-centric approaches for companies. Service-Dominant (S-D) logic, a theoretical perspective originating from marketing and service science, is based on a customer-centric approach to value creation and emphasises the importance of co-creating value with customers. Currently, the research on digital twins in the AEC/FM industry remains limited, focusing mainly on the technical aspects of digital twins. Although previous research has attempted to bridge the gap regarding managerial implications of digital twins by placing them in the context of S-D logic, such research is still scarce and introductory. This master thesis aims to contribute to the expansion of the managerial perspective by exploring digital twins in the context of S-D logic, by viewing digital twins as a service and focusing on their value co-creation potential. This is achieved by employing a qualitative research method and conducting nine semi-structured interviews with the Swedish industry practitioners working with digital twin technology. Thematic analysis was employed to identify, analyse, and interpret patterns in the qualitative data. The findings indicate that the primary value of digital twins is found in the transformation of data into customisable digital services tailored to customers' goals and purposes, which allows for value co-creation between suppliers and customers. Furthermore, the study concludes that digital twins in the Swedish AEC/FM industry are perceived as digital service platforms. This perception of digital twins as digital service platforms can be referred to in terms of collaborative digital platforms, which allows to view digital twins in the context of platform economy and opens new perspectives for future research. / Digitaliseringen är en megatrend som påverkar samhället, individer, företag och branscher genom användningen av nya digitala teknologier. Digitala tvillingar anses vara viktiga för att genomföra digital transformation inom samhällsbyggnadsektorn. Övergången från BIM till digitala tvillingar drivs främst av framstegen inom big data. En annan aspekt av digitaliseringen är möjligheten att skapa anpassade lösningar baserade på kunddata. Det blir allt viktigare att anamma ett individbaserat synssätt i utvecklingen av nya tjänster och produkter inom samhällsbyggnadssektorn. Därför utgår denna studie ifrån det teoretiska perspektivet service-dominant logic (SDL) som har sina rötter inom marknadsföring och är baserat på ett gemensamt värdeskapande mellan kund och leverantör. Det finns begränsad forskning om digitala tvillingar och den fokuserar främst på tekniska aspekter. Det finns ett fåtal studier som belyser användningen av digitala tvillingar ur ett ledningsperspektiv, vilket indikerar ett behov av vidare forskning för att bättre förstå värdepotentialen av digitala tvillingar inom samhällsbyggnadssektorn.Syftet med denna studie är att undersöka användning och värdepotentialen av digitala tvillingar ur ett SDL-perspektiv och därigenom betrakta tekniken som en tjänst som samskapar värde mellan de som levererar den och de som använder den. Studien är baserad på en kvalitativ forskningsansats och inbegriper nio semi-strukturerade intervjuer med svenska branschaktörer som arbetar med digitala tvillingar. Genom tematisk analys identifierades, analyserades och tolkades mönster i det kvalitativa materialet, såsom värde, resurser och kontext i vilket digitala tvillingar skapas.  Resultaten indikerar att det främsta värdet av digitala tvillingar ligger i möjligheten att omvandla data till anpassningsbara digitala tjänster som är skräddarsydda för att uppfylla kundens specifika mål och syften. Detta skapar möjligheter för värdeskapande mellan leverantörer och kunder. Studien konkluderar att digitala tvillingar kan betraktas som digitala tjänsteplattformar. Denna uppfattning om digitala tvillingar som digitala tjänsteplattformar kan relateras till samarbetsinriktade digitala plattformar, vilket öppnar upp nya perspektiv för framtida forskning på området.

La ville préhispanique de Cantona, située dans la vallée d’Oriental dans l’état de Puebla au Mexique, atteignit sa première apogée culturelle entre 150 av. J.C. et 600/650 A.D. Durant cette période, des complexes cérémoniaux comprenant des groupes de pyramides-temples et des terrains de jeu de balle furent construits. Ces installations servirent au déroulement de nombreux rites au cours desquels les victimes de sacrifices étaient décapitées, démembrées, décharnées, écorchées, bouillies, brûlées et, dans certains cas, consommées. D’autres traitements du corps humain comportent l’inhumation d’individus en position assise et repliés sur eux-mêmes. Pour mieux comprendre le traitement mortuaire rituel des corps humains à Cantona, les découvertes faites sur place sont comparées aux données datant de la même époque obtenues dans trois régions voisines : la vallée de Mexico, Puebla-Tlaxcala et le golfe du Mexique. A partir de ces renseignements, on peut en déduire que la majorité des découvertes faites à Cantona sont les restes des dépouilles et offrandes provenant de rites destinés à la communication avec les dieux et à l’obtention de la fertilité, tandis que les dépouilles des individus en position assise appartiennent à des prêtres ou à des personnages religieux. / The prehispanic city of Cantona, located in the Valley of Oriental in the state of Puebla, Mexico, reached its first cultural apogee between 150 B.C. - 600/650 A.D. During this time, ceremonial complexes such as Temple Pyramid Groups and ballcourts were constructed. These served as the location for a number of rituals involving the beheading, dismemberment, defleshing, flaying, boiling, burning, and in some cases, the consumption of sacrifice victims. Other human body treatment included the burial of individuals in flexed seated positions. To better understand the ritual mortuary treatment of human bodies at Cantona, the finds are compared with data from three neighboring areas: the Valley of Mexico, Puebla-Tlaxcala, and the Gulf of Mexico. From this information, it can be deduced that most of discoveries at Cantona are the remains of rites dedicated to deity communication and fertility while those of individuals in flexed, seated positions belong to religious actors. / La ciudad prehispánica de Cantona, ubicada en el valle de Oriental dentro del estado de Puebla, Mexico, tuvo su primer apogeo cultural entre 150 a.ne. y 600/650 d.n.e. Durante ese periodo, se edificaron gran número de complejos ceremoniales tal como Grupos de Templo Pirámide y canchas de juego de pelota. Estas construcciones sirvieron como sitios rituales en donde se llevaron a cabo gran número de ritos, los cuales, en parte, consistían en decapitar, desmembrar, descarnar, desollar, hervir, quemar, y, en algunos casos, comer a las víctimas humanas de los sacrificios. En otros casos, los cuerpos humanos fueron encontrados en posición flexionada y sentada. Para entender mejor el tratamiento ritual de cuerpos humanos en Cantona, estos descubrimientos fueron comparados con información obtenida de tres regiones cercanas: el Valle de México, Puebla-Tlaxcala y la Costa del Golfo. Esto permitió deducir que la mayoría de los hallazgos en Cantona representan los restos de ritos dedicados a la comunicación con divinidades y a la fertilidad, mientras que los individuos encontrados en posición flexionada y sentada corresponden a sacerdotes o actores rituales difuntos.

La ville préhispanique de Cantona, située dans la vallée d’Oriental dans l’état de Puebla au Mexique, atteignit sa première apogée culturelle entre 150 av. J.C. et 600/650 A.D. Durant cette période, des complexes cérémoniaux comprenant des groupes de pyramides-temples et des terrains de jeu de balle furent construits. Ces installations servirent au déroulement de nombreux rites au cours desquels les victimes de sacrifices étaient décapitées, démembrées, décharnées, écorchées, bouillies, brûlées et, dans certains cas, consommées. D’autres traitements du corps humain comportent l’inhumation d’individus en position assise et repliés sur eux-mêmes. Pour mieux comprendre le traitement mortuaire rituel des corps humains à Cantona, les découvertes faites sur place sont comparées aux données datant de la même époque obtenues dans trois régions voisines : la vallée de Mexico, Puebla-Tlaxcala et le golfe du Mexique. A partir de ces renseignements, on peut en déduire que la majorité des découvertes faites à Cantona sont les restes des dépouilles et offrandes provenant de rites destinés à la communication avec les dieux et à l’obtention de la fertilité, tandis que les dépouilles des individus en position assise appartiennent à des prêtres ou à des personnages religieux. / The prehispanic city of Cantona, located in the Valley of Oriental in the state of Puebla, Mexico, reached its first cultural apogee between 150 B.C. - 600/650 A.D. During this time, ceremonial complexes such as Temple Pyramid Groups and ballcourts were constructed. These served as the location for a number of rituals involving the beheading, dismemberment, defleshing, flaying, boiling, burning, and in some cases, the consumption of sacrifice victims. Other human body treatment included the burial of individuals in flexed seated positions. To better understand the ritual mortuary treatment of human bodies at Cantona, the finds are compared with data from three neighboring areas: the Valley of Mexico, Puebla-Tlaxcala, and the Gulf of Mexico. From this information, it can be deduced that most of discoveries at Cantona are the remains of rites dedicated to deity communication and fertility while those of individuals in flexed, seated positions belong to religious actors. / La ciudad prehispánica de Cantona, ubicada en el valle de Oriental dentro del estado de Puebla, Mexico, tuvo su primer apogeo cultural entre 150 a.ne. y 600/650 d.n.e. Durante ese periodo, se edificaron gran número de complejos ceremoniales tal como Grupos de Templo Pirámide y canchas de juego de pelota. Estas construcciones sirvieron como sitios rituales en donde se llevaron a cabo gran número de ritos, los cuales, en parte, consistían en decapitar, desmembrar, descarnar, desollar, hervir, quemar, y, en algunos casos, comer a las víctimas humanas de los sacrificios. En otros casos, los cuerpos humanos fueron encontrados en posición flexionada y sentada. Para entender mejor el tratamiento ritual de cuerpos humanos en Cantona, estos descubrimientos fueron comparados con información obtenida de tres regiones cercanas: el Valle de México, Puebla-Tlaxcala y la Costa del Golfo. Esto permitió deducir que la mayoría de los hallazgos en Cantona representan los restos de ritos dedicados a la comunicación con divinidades y a la fertilidad, mientras que los individuos encontrados en posición flexionada y sentada corresponden a sacerdotes o actores rituales difuntos.

Aronson, E., Fried, C., Stone, J., (1991) ont cherché à mettre en place une procédure permettant aux acteurs de la vie sociale de promouvoir de nouveaux comportements socialement souhaitables, comme l’utilisation du préservatif. C’est ainsi que va naître le paradigme de l’hypocrisie induite. Ce paradigme résulte de l’enchaînement de deux facteurs : l’engagement dans le comportement pro-normatif et, le rappel et la saillance des transgressions récentes passées. L’articulation des deux phases provoque un état de dissonance qui va générer une modification du comportement dans le sens du discours pro-normatif. Cette thèse a cherché à démontrer de quelle manière ce paradigme de l’hypocrisie induite est le plus efficace en termes de modification du comportement : en restant anonyme ou en déclinant son identité. Fried (1998), identifie les sujets avec leurs transgressions en déclinant leur identité afin d'augmenter leur dissonance. Toutefois, les résultats obtenus ont démontré le contraire. Cette thèse, présente quatre expérimentations, reprenant la manipulation du facteur « déclinaison de son identité » dans le paradigme de l’hypocrisie induite, lors des deux phases. Les résultats obtenus répliquent en termes de changement de comportement, ceux obtenus par Fried. L’effet d’hypocrisie disparaît lorsque les sujets sont identifiés avec leur rappel des transgressions. Il résulte de nos travaux que la formule la plus efficace à l’obtention de l’effet d’hypocrisie est celle combinant un prêche et un rappel des transgressions anonymes. De plus, la dissonance éveillée suite à la manipulation d’hypocrisie peut être réduite par d’autres voies que la modification du comportement. / Aronson, E., Fried, C., Stone, J., (1991) sought to establish a procedure allowing the actors of society to promote new socially desirable behaviors such as condom use. Thus is born the paradigm of the induced hypocrisy.This paradigm results from a chain of two factors: engagement in pro-normative behavior and recall and salience recent past transgressions. The articulation of the two phases causes a state of dissonance that will generate a change in behavior in the direction of pro-normative discourse. In this thesis, we sought to demonstrate how the paradigm of the induced hypocrisy is the most efficient in terms of behavior modification: remaining anonymous or stating his identity. In a study done by Fried (1998), subjects are identified with their transgressions by declining their identity. This was to increase dissonance. However, the results have shown otherwise.This thesis presents four experiments, taking one hand manipulation of the factor "version of its identity" in the experimental procedure paradigm induced hypocrisy, not only for the transgression phase but also in the phase of preaching. And secondly, introducing new ways of reducing cognitive dissonance.The results obtained replicate in terms of behavior change, those obtained by Fried. The hypocrisy effect disappears when subjects are identified with their recall of transgressions. It is clear from our work that the most effective formula to obtain the effect of hypocrisy is by combining a sermon and a reminder anonymous transgressions. Our studies also show that the dissonance aroused from manipulating hypocrisy can be reduced by means other than behavior modification.

Kvarboendeprincipen innebär att den äldre sjuka individen ska ha möjlighet att kunna bo kvar i sitt ordinära boende med hjälp av hemtjänst eller anhöriga. Ofta fyller anhöriga funktionen som vårdare och är en förutsättning för kvarboende i hemmet för personer med demens.Rapporter visar på svårigheter och ökad belastning för anhöriga. Syftet var att undersöka vilka konsekvenser kvarboende i hemmet kan ha för anhöriga till personen med demens. Metod var en integrerad litteraturstudie. Efter urval och kvalitetsgranskning återstod tolv artiklar som användes i resultatet. Elva artiklar var kvantitativa och en artikel var mixad metod. I resultatet framkom fyra kategorier: Anhörigvårdarna kände börda, Vårdandet övergick i psykisk ohälsa, BPSD inverkade på anhörigas livskvalité, Behov av hjälp utifrån. Konklusion: Varaktigheten i vårdandet samt om personen med demens hade BPSD var av betydelse för om anhörigvårdarna utvecklade känslan av börda, psykisk ohälsa samt om de var i behov av hjälp utifrån. Stöd och utbildning till anhörigvårdarna i tidigt skede kan bidra till att anhörigvårdarna orkar vårda längre i det ordinära boendet. / In Sweden remaining living at home principle means that the older sick individual should have the opportunity to stay in their ordinary home with the    help of home care services or relatives. The family members often act as a caregiver and is a prerequisite for remaining living at home for people with dementia. Reports show the difficulties and increased burden for the relatives.The aim of the study was to investigate the consequences remaining living at home can have for relatives of the person with dementia. Method: An integrated literature study was used as a method. After selection and quality assessment remained twelve articles used in the result. Eleven articles were quantitative and one article were a mixed approach.The results revealed four categories: Family caregivers felt burden, Caring were turned into mental illness, BPSD impact on family members' quality of life, Taking  care from outside health providers.Conclusion: The duration of the treatment process as well as the person with dementia had BPSD was relevant to whether carers developed sense of burden, mental illness and were in need of outside help. Education and support for carers in the early stage of the illness, may help family caregivers to give informal caregiving longer in regularhousing.

De kvinnliga kultledarna som vi känner som völvan eller valan tolkas traditionellt utifrån de materiella tingen som följt kvinnorna i graven. Ofta är dessa gravar enastående i sin sammansättning där de värdefulla och kännetecknande föremålen signalerar om den upphöjda statusen vilka dessa kvinnor ägt och förvaltat. I sammanhanget lyfts ofta två sådana völvagravar, Osebergsgraven och grav 4 i Fyrkat där de botaniska lämningarna också har förstärkt denna kontext utifrån växternas verkningsgrad som drog med vanebildande och hallucinogena egenskaper.  Med en utgångspunkt i arkeobotaniken och ett tvärvetenskapligt förhållningssätt undersöks hur specifika botaniska spår kan tolkas i flera olika kvinnogravar som anlagts under järnåldern. Ofta finns en etnobiologisk och folkloristisk historia kring växtmaterialet som kan fungera som användbara verktyg för den arkeologiska tolkningen. De botaniska lämningarna är oftast underrepresenterade i det arkeologiska materialet vilket också ofta ger en uteslutande bild av dess närvaro och betydelse. Genom att vända på perspektivet och låta de botaniska lämningarna styra materialsamling, undersökning och analys kan också andra tolkningsvärden, för hur vi definierar völvan, uppnås. / This essay presents alternative ways to interpret how we can connect the völva to archaeological material. This is traditionaly done thrue high status objects and personal belongings. The völva also represents an adecvat knowledge of healing, magic and also the power to anticipate the future which included a props of botanical skills. With that starting point, with the botanical remains as a reference, and what we can se and interpret in the archaeobotanical remains I want to, if possible, extend how we characterize the concept of the völva.

[pt] Esta tese propõe uma reflexão sobre a implementação da Política Nacional de Assistência Social (PNAS) e, por conseguinte, do Sistema Único de Assistência Social (SUAS) em Duque de Caxias/RJ, levando em consideração a história e as expressões da cultura política local. Para tanto, parte do pressuposto de que, a partir da promulgação da Constituição Federal de 1988, as políticas sociais brasileiras foram, paulatinamente, sendo fundamentadas em uma perspectiva democrática, na condição de garantidoras de direitos sociais. Apesar de administrativamente descentralizadas em sua execução, essas políticas ainda se encontram submetidas a uma espécie de centralidade federal, uma vez que o Poder Executivo Federal determina as diretrizes nacionais a serem seguidas em sua execução pelos municípios. Por outro lado, o presente estudo considera que a autonomia constitucional dada aos municípios permite que as diretrizes nacionais sejam reestruturadas de forma a garantir que a implementação das mesmas ocorra de acordo com as realidades locais. Nesse sentido, o cumprimento dessas diretrizes nacionais é frequentemente influenciado pela trajetória histórica local e seu modo de fazer política, configurados, no caso do município de Duque de Caixas, na permanência de práticas que tornam visíveis os traços da cultura política conservadora, pautada numa lógica de mando e subserviência. O município de Duque de Caxias foi eleito, como campo de estudo e pesquisa, tendo em vista as suas características contraditórias pautadas, de um lado, no elevado padrão de arrecadação tributária, por reflexo da industrialização local, e de outro, pelos elevados índices de desigualdade social, refletidos na significativa precariedade do padrão de vida de sua população. O estudo abordou essas contradições, que decorrem do processo histórico de formação do município e são explicitadas por intermédio de práticas permeadas pelo autoritarismo, assistencialismo, clientelismo e pela cultura do medo, que se perpetuam e agem sob novas configurações na atual execução da política de Assistência Social, ainda que esta esteja pautada em uma perspectiva democrática. / [en] This thesis proposes a reflection on the implementation of the Brazilian National Social Assistance Policy (PNAS) and therefore of the Unified Social Services (SUAS) in the city of Duque de Caxias (Rio de Janeiro State, Brazil), considering the history and expressions of the local political culture. For this purpose it assumed that after the promulgation of the Constitution of 1988 the Brazilian social policies were gradually being treated in a democratic perspective in order to guarantee social rights. Although administratively decentralized these policies are still subject to a kind of federal centralization as the federal government determines national guidelines to be followed by the municipalities. On the other hand the study considers that the autonomy given to municipalities by the 1988 Constitution allows them to proceed an adaptation of national guidelines in order to ensure that they are implemented in accordance with local realities. The fulfillment of these national guidelines is often influenced by the local history and its way of performing politics. In the case of Duque de Caxias, it is possible to identify some traces of a conservative political culture based on the logic of power and subservience. The municipality of Duque de Caxias was selected as field of study because of its contradictory features: high tax collection and industrialization rates in opposite to low standards of living and high social disparity. The study addressed these contradictions and tries to explain them through the analysis of the national and local history identifying some practices as permeated by authoritarianism, paternalism, clientelism and influenced by the culture. It also points out that these practices perpetuate themselves under a democratic disguise.

PONTIFÍCIA UNIVERSIDADE CATÓLICA DO RIO DE JANEIRO / Esta tese propõe uma reflexão sobre a implementação da Política Nacional de Assistência Social (PNAS) e, por conseguinte, do Sistema Único de Assistência Social (SUAS) em Duque de Caxias/RJ, levando em consideração a história e as expressões da cultura política local. Para tanto, parte do pressuposto de que, a partir da promulgação da Constituição Federal de 1988, as políticas sociais brasileiras foram, paulatinamente, sendo fundamentadas em uma perspectiva democrática, na condição de garantidoras de direitos sociais. Apesar de administrativamente descentralizadas em sua execução, essas políticas ainda se encontram submetidas a uma espécie de centralidade federal, uma vez que o Poder Executivo Federal determina as diretrizes nacionais a serem seguidas em sua execução pelos municípios. Por outro lado, o presente estudo considera que a autonomia constitucional dada aos municípios permite que as diretrizes nacionais sejam reestruturadas de forma a garantir que a implementação das mesmas ocorra de acordo com as realidades locais. Nesse sentido, o cumprimento dessas diretrizes nacionais é frequentemente influenciado pela trajetória histórica local e seu modo de fazer política, configurados, no caso do município de Duque de Caixas, na permanência de práticas que tornam visíveis os traços da cultura política conservadora, pautada numa lógica de mando e subserviência. O município de Duque de Caxias foi eleito, como campo de estudo e pesquisa, tendo em vista as suas características contraditórias pautadas, de um lado, no elevado padrão de arrecadação tributária, por reflexo da industrialização local, e de outro, pelos elevados índices de desigualdade social, refletidos na significativa precariedade do padrão de vida de sua população. O estudo abordou essas contradições, que decorrem do processo histórico de formação do município e são explicitadas por intermédio de práticas permeadas pelo autoritarismo, assistencialismo, clientelismo e pela cultura do medo, que se perpetuam e agem sob novas configurações na atual execução da política de Assistência Social, ainda que esta esteja pautada em uma perspectiva democrática. / This thesis proposes a reflection on the implementation of the Brazilian National Social Assistance Policy (PNAS) and therefore of the Unified Social Services (SUAS) in the city of Duque de Caxias (Rio de Janeiro State, Brazil), considering the history and expressions of the local political culture. For this purpose it assumed that after the promulgation of the Constitution of 1988 the Brazilian social policies were gradually being treated in a democratic perspective in order to guarantee social rights. Although administratively decentralized these policies are still subject to a kind of federal centralization as the federal government determines national guidelines to be followed by the municipalities. On the other hand the study considers that the autonomy given to municipalities by the 1988 Constitution allows them to proceed an adaptation of national guidelines in order to ensure that they are implemented in accordance with local realities. The fulfillment of these national guidelines is often influenced by the local history and its way of performing politics. In the case of Duque de Caxias, it is possible to identify some traces of a conservative political culture based on the logic of power and subservience. The municipality of Duque de Caxias was selected as field of study because of its contradictory features: high tax collection and industrialization rates in opposite to low standards of living and high social disparity. The study addressed these contradictions and tries to explain them through the analysis of the national and local history identifying some practices as permeated by authoritarianism, paternalism, clientelism and influenced by the culture. It also points out that these practices perpetuate themselves under a democratic disguise.

Orientador: Bernardino Ribeiro de Figueiredo / Dissertação (mestrado) - Universidade Estadual de Campinas, Instituto de Geociências / Made available in DSpace on 2018-08-15T15:22:04Z (GMT). No. of bitstreams: 1 Stolfi_CarolinaMarques_M.pdf: 4433167 bytes, checksum: 5a41f046700c4a83b93f0bad92a31cc5 (MD5) Previous issue date: 2010 / Resumo: A importância dos fragmentos de mata para o equilíbrio ecológico e regulação microclimática de regiões é amplamente reconhecida. Não obstante, os fragmentos de mata urbanos encontram-se sob forte pressão antrópica. A ARIE Santa Genebra está inserida nesse cenário. Abriga três nascentes que contribuem para os Ribeirões Quilombo e das Pedras, importantes na porção norte do município de Campinas. Estudos sobre os prováveis impactos na qualidade das águas da Reserva e do seu entorno são escassos. Este estudo contemplou a análise de amostras de água, coletadas em 15 estações, sendo três poços piezométricos, 3 nascentes da reserva e estações ao longo dos corpos hídricos do entorno, nos meses de fevereiro e setembro de 2008. Também foram analisadas 4 amostras de solo da reserva, nas profundidades 0-20 e 20-40 cm. Nas águas foram analisados parâmetros físicoquímicos e microbiológicos, utilizados na determinação do IQA. As concentrações de íons e elementos maiores e traço foram determinadas, respectivamente, utilizando-se a cromatografia de íons e ICP-MS. Os solos foram analisados por fluorescência de raios X. Esse estudo revelou que a qualidade das águas exteriores e pontos limítrofes da mata é muito inferior a das águas de nascentes e poços mais protegidos da reserva. Concentrações elevadas de Na (26,4 mg/L), NO3 -(12,4 mg/L), Ba (157,9 mg/L) e Mn (157,1 mg/L), foram encontradas nas amostras de água coletadas na ARIE, relacionadas ao saneamento inadequado e a agricultura. Nos corpos hídricos externos à mata foram observados índices elevados de NO2 - (14,6 mg/L), NH4 (16,6 mg/L) e SO4 2- (178,0 mg/L), associados a descargas de efluentes, além de concentrações expressivas de Al, Mn e Sr observadas em alguns pontos que recebem descargas de efluentes. De acordo com os valores de IQA, as águas da reserva apresentam qualidade boa e regular e as águas do entorno apresentam qualidade péssima nas áreas sob forte influência antrópica. A análise de agrupamento revelou que as águas coletadas em nascente e poços piezômetricos protegidos, formam um cluster de composição química similar e com maior grau de preservação. Os solos nesses pontos revelam concentrações de metais e outros elementos condizentes a solos naturais. É aqui sugerido considerar as composições químicas das amostras N05 e PP14 como indicativas do background geoquímico e como valores de referência natural para os estudos sobre qualidade das águas superficiais da ARIE de Santa Genebra e região. Os resultados desta pesquisa são os primeiros desta natureza obtidos na região da Mata Santa Genebra / Abstract: The importance of forest fragments for ecological and microclimate equilibrium in a region is widely acknowledged. However, the urban forests in industrialized areas often undergo enormous pressure from human activities. The Santa Genebra in Campinas, State of São Paulo, Brazil, is not an exception. Three water springs in the protected area contribute to the important Ribeirão das Pedras and Ribeirão Quilombo catchments. Despite of scientific interests in the area, environmental assessment of local waters is still scarce. Natural water was sampled at 15 sites from springs and wells inside the reserve as well from the creeks in surrounding areas in February and September 2008. The water quality parameters were measured in situ and the chemical composition of water was determined by íon chromatography and ICP-MS. In addition, the chemical composition of 4 soil samples (depth 0-20 and 20-40 cm) from the reserve was determined by X-ray fluorescence. Additional data were obtained from physical-chemical and biologic essays and Water Quality Indices were then calculated for each water sampling station. As expected, water from outside creeks and from the borders of the forest yield WQI much lower than water from springs and wells more protected in the forest interior. Elevated concentrations of Na and NO3 - were noted in interior waters as well as of Ba and Mn probably in response to inadequate sanitary system and application of fertilizers. In the external water bodies excessive concentrations of NO2 -, NH3 and SO4 2- as well as of Al, Mn and Sr were also found indicating domestic sewage and industry effluent inputs. Application of WPGA cluster analysis yielded a group of water samples (N05, PP13 and PP14) with very similar chemical composition. At these sites, the metal and other elements concentrations in soil resemble those of non contaminated areas. These waters with least pollution interference are proposed here to represent the local geochemical background to be used in water quality assessment in the Santa Genebra forest and region. The results of the present study are the first of this kind produced for the Santa Genebra area / Mestrado / Geologia e Recursos Naturais / Mestre em Geociências