This qualitative phenomenological study examined central Florida's nursing home administrators' knowledge and perception of cultural competence and how they perceive that their knowledge and perceptions impact residents, families, and healthcare. The theoretical framework for this study was explained through Campinha-Bacote's interdisciplinary model of The Process of Cultural Competence in the Delivery of Healthcare Services. The theoretical framework was used to guide research questions, and individual interview questions to obtain nursing home administrator's knowledge and perception of cultural competence. The study explored the level of cultural competence reported by nursing home administrators, their individual perception of cultural competence, their degree of confidence in cultural competence, and how nursing home administrators describe their proficiencies and skills in cultural competence. Interviews with six nursing home administrators included licensed nursing home administrators (NHA) and assistant nursing home administrators, and the director of nursing (DON). The findings identified and analyzed the diverse levels of nursing home administrator's knowledge and perception of cultural competence. Some participants demonstrated difficulty expressing their knowledge and perception of cultural competence. Findings indicate that various factors influenced participants' overall degree of confidence in their knowledge and perception of cultural competence. Nursing home administrators also had a difficult time articulating particular skills that demonstrate their ability to adapt to the diverse residents in their facilities, and how they promote cultural competence in their nursing home facilities. This study identified the need for additional research and continuing education about cultural competence in healthcare.

The purpose of this study was to develop an optimal skills development planning and implementation process flow model for application within local government authorities, more specifically for application within the Nelson Mandela Bay Municipality. To achieve this, a literature review was conducted which provided for an understanding on how skills development structures and strategies have changed in recent times and how the laws which provide the framework and landscape for skills development in South Africa, have been adapted to accommodate these changes. The literature review continued with an analysis of various theoretical training and skills development models in order to determine an optimal systematic approach to training and development in South Africa, and to determine the sequential flow of skills planning and implementation process flow steps. From the literature and theoretical models, an all-embracing skills development planning and implementation process flow model was developed for implementation in local government authorities. This model was used as the basis for the development of a survey questionnaire to establish to what extent metropolitan municipalities, agreed or disagreed, that it implemented the aspects of the proposed model developed in this study. Structured interviews were conducted using the survey questionnaire. The results obtained were used to adapt the theoretical model, and to align it with the viewpoints of the majority of the respondents. Although various facets of skills development were found to be implemented across metropolitan municipalities, the majority of the municipalities did not apply optimal skills planning, nor did they apply optimal sequential process steps to ensure effective and efficient skills development. iv The empirical study established without a doubt that a dire need exists for an optimal skills development planning and implementation process flow model within local government authorities. Based on the analysis and interpretation of the research findings, the model proposed for local government authorities was customised to produce a process flow model to facilitate optimal skills development planning and implementation within the Nelson Mandela Bay Municipality.

No description available.

Thesis (MBA)--Stellenbosch University, 2006. / ENGLISH ABSTRACT: The shortage of skilled labour in South Africa and also abroad is well documented and has been discussed and debated in various media and on various stages. For the construction industry, the only response is to increase remuneration in order to attract the required resources from a limited pool. At the completion of a project, these resources are returned to the open market until another project has been secured. The cycle of supply and demand then continues and project capital costs increase. Sasol is small player in a very large and fiercely competitive global petrochemical industry. Its globalisation drive focuses on the establishment on new petrochemical facilities based on its ground breaking Gas-to-Liquids technology. Naturally, this requires many skilled and experience people – both in Sasol’s unique production processes as well as people able to commission and start-up a pioneer plant in a remote location. Due to the fact that the labour pool available to Sasol is insufficient to supply in its needs and that Sasol’s capital expansion plan spans a period of more than 10 years, a long-term view on supplying the required labour should be taken. This includes estimating the demand and then training pro-actively in order to supply the right skills at the right time from internal resources. The objective of this study is to do exploratory research into estimating the manpower requirements from an owner perspective from the initiation of construction through to steady state operation of a new petrochemical facility. The research will culminate in a proposed spreadsheet model that can be used in the estimating process. / AFRIKAANSE OPSOMMING: Die tekort aan geskoolde arbeid in beide Suid Afrika en die internasionale mark is al by verskeie geleenthede en in vele media bespreek. Die gevolg van die tekort aan geskoolde arbeid is dat die lone wat deur die konstruksie industrie aan voornemende werkers aangebied moet word om hulle dienste te verseker, al hoër word. Met die voltooiing van ’n projek, keer die werkers dan weer terug na die beperkte arbeidspoel totdat ’n volgende werksgeleentheid aangebied word. Die siklus van aanbod en aanvraag herhaal homself en die koste van projekte verhoog. Sasol is ’n klein speler in die baie mededingende internasionale petrochemiese sektor. Sasol se globaliseringsambisies is geskoei op ’n model wat voorsiening maak vir die duplisering van sy kommersieel beproefde Gas-na-Vloeistof tegnologie soos bedryf in Suid Afrika. Uit die aard van die saak vereis so ’n strategie baie geskoolde arbeid – arbeid wat vertroud is met Sasol se gepatenteerde tegnologie sowel as arbeid wat kennis het van die bou en inbedryfstelling van nuwe aanlegte. Die huidige bronne van geskoolde arbeid tot Sasol se beskikking is onvoldoende vir sy huidige en ook toekomstige behoeftes. Sasol se beplande kapitaal projekte strek tot verby 2015 en daarom is ’n langtermyn oplossing noodsaaklik en ook geregverdig. Die langtermyn plan moet onder meer voorsiening maak vir ’n beraming van die behoefte en dan proaktiewe opleiding inisieer wat die regte tipe geskoolde arbeid op die gegewe tyd sal kan aflewer. Die oogmerk van die studie is om eksploratiewe navorsing te doen in die beraming van mannekrag behoeftes vir die toekomstige eienaar vanaf die inisiëring van konstruksie vir ’n nuwe petrochemiese aanleg tot by bestendige bedryf. Die navorsing sal beslag vind in ’n sigblad model wat as instrument gebruik kan word om die beraming van mannekrag behoeftes te vergemaklik.

M. Com. (Development Economics) / In recent years unemployment has received considerable international attention from scholars, policy makers, and labour practitioners, because it has reduced economic welfare, reduced output, and eroded human capital. Researchers argue that South Africa is faced with structural unemployment because of the insufficient demand for low-skilled resources and the sufficient demand for highly skilled resources. However, in terms of highly skilled resources, young South Africans have become better educated over the last decade, resulting in a significant growth in the size of the graduate labour force. This growth emanates particularly from the fact that the majority of the graduate labour force has completed their tertiary education. Despite this growth, graduate unemployment appears to be rising along with the overall unemployment rate. The aim of this study is to sensitise policy authorities to the impact of graduate unemployment on the economy by highlighting the perceived causes of graduate unemployment in South Africa’s banking sector. The research was conducted with the aid of a survey administered to two groups, namely a graduate group and a human resource (HR) manager group. The result derived from the research shows that the quality of tertiary institutions which relates to educational standards and culture, the quality of education, high expectations, a shortage of skills, a lack of work experience, and a lengthy process of application and job search are perceived to be the possible causes of graduate unemployment in South Africa. The study makes several tentative recommendations relating to what can possibly be done to reduce graduate unemployment. Among the recommendations proposed are the improvement of the quality of education and institutions, a well-planned career guidance mechanism, and a graduate recruitment subsidy.

According to popular and academic sources, home cooking is in decline. Nutrition and public health scholars concern that a loss of cooking abilities may diminish individuals' control over their food choices, thus contributing to poor health outcomes. Yet, there are still many unanswered questions. What skills, strategies, and knowledge sets are required to cook a meal on any given occasion? What capacity separates those who cook with ease from those who struggle to incorporate cooking into their daily routines? I propose that this difference is determined by an individual's capacity to employ a range of cognitive and technical skills related to meal preparation. I call this capacity 'food agency'. Drawing upon discourses of human agency developed in the social sciences, this food-specific theory considers how a home cook employs cognitive skills and sensory perceptions, while navigating'and shaping'various societal structures (e.g., schedule, budget, transportation, etc.) in the course of preparing a meal. Thus, to have food agency is to be empowered to act throughout the course of planning and preparing meals. To better understand the form and function of food agency in everyday contexts, this thesis has pursued two ethnographic explorations. The first study explored food agency from the vantage of routine performance by looking at the everyday practices of twenty-seven home cooks in the Northeastern United States. Data was collected through videotaping and observing the home cooks as they prepared typical dinnertime meals, followed-up with semi-structured interviews. The data has revealed a working model of the interrelated components seen as essential to consistent cooking practice, and thus to food agency'a conglomeration of skills, techniques, and strategies; structural and sensory guidelines; confidence and self-efficacy. All the home cooks were found to possess a basic scaffolding for food agency, yet the degree to which each had developed fluency in any given area was contingent upon personal experience. This supports the view that food agency is an actively acquired and dynamic capacity best understood as fluid rather than dichotomous. The second study explored food agency through guided progression, by following a cohort of eight college students at the University of Vermont as they learned how to cook during a semester-long food and culture course. Data was collected through videotaping the students as they cooked, and by interviewing them about their food behaviors and experiences at the beginning and end of the semester. The findings outlined the students' various trajectories as they progressed in many of the component areas involved in food agency'for example, skills, techniques, organizational strategies, sensory engagement, and a sense of individual and collective efficacy around meal preparation. While the longitudinal scope of this study was limited, these results suggest a need to develop similar curricula for hands-on cooking interventions that can be offered in a more diverse range of settings and contexts.

Thesis (Master of Education), University of the Witwatersrand, Faculty of Humanities, School of Education, 2016 / Skills in South Africa are seen as essential for building the economy. This is why the Department of Higher Education and Training (DHET) sees developing a skills planning mechanism as important in the current context. The 2013 White Paper on the Post-School Education and Training System says that the function of skills planning should be centralized in DHET, with support from universities and/or other national research institutes. More specifically, DHET (2013) suggests that skills planning is required in the short, medium, and long term in order to shape the education system accordingly to meet the demand for skills. The literature on skills planning is full of debates on the kinds of skills planning that are possible in different contexts of economic and education systems. There are different notions of what skills planning is, how possible it is to predict skills demand, and how this should be done. There are also differences in ways in which economies are managed which have direct implications for skills planning. However imperfect, skills planning is needed as it provides an indication of what skills are needed to enable development in the country and provide guidance for the state to support initiatives. This study investigates the emerging skills planning mechanism in South Africa, the views of different stakeholders in this process and the projects that form part of skills planning. It argues that in the South African environment, skills planning has focused on the elements potentially needed to plan skills, however it is unclear how these elements will work together in a skills planning mechanism

[pt] A pesquisa descreve e analisa os processos de construção e reconstrução das visões de mundo e dos projetos de trabalhadores técnicos de nível médio em seu diálogo com a dinâmica cultural da sociedade na modernidade tardia. Foram entrevistados 20 técnicos de nível médio (16 homens e 4 mulheres), alguns recorrentemente, ao longo de três anos. Foram entrevistados ainda alguns pais e mães e visitadas algumas residências, locais de trabalho e espaços de lazer desses técnicos. Com foco nas concepções dos sujeitos, procurou-se identificar, descrever e interpretar o diálogo desses sujeitos, oriundos de diferentes contextos sócio- culturais, com os padrões culturais e disciplinares modernos encontrados, em diferentes graus e formas, nas famílias, vizinhança, escolas, empresas e nos espaços de sociabilidade e lazer. A pesquisa constatou que, ainda que inseridos no modelo mais geral de homem burguês, os técnicos, tanto os oriundos dos setores populares quanto de setores médios, apresentam universos simbólicos particulares, compostos, de forma híbrida, de práticas e representações selecionados de diferentes grupos sócio- culturais, em função dos eixos articuladores de seus projetos. Inúmeros fatores são descortinados como elementos que orientam tal seleção, desde as configurações familiares e as condições de vida até as características pessoais, passando ainda pelas instituições e práticas vivenciadas. As conclusões do estudo apontam para a clássica tensão entre sujeito, subjetividade e identidade, de um lado e racionalidade, universalidade e vida social de outro, equacionada de diversas maneiras nos vários grupos culturais. No caso dos técnicos investigados foi identificada uma tendência ao favorecimento do pólo da racionalidade, em detrimento do pólo da subjetividade, nas instituições acessadas ao longo de suas trajetórias de vida, como a escola profissional, os sindicatos, as universidades e as empresas. Mas tal tendência não é única e dialoga tensa e intensamente com os valores oriundos da cultura popular através de instituições como a família e a religião, e de espaços como a vizinhança e as redes de sociabilidade. Nesse quadro complexo, os técnicos constroem suas visões de mundo e projetos, plenos de limites mas também de possibilidades. / [en] This research describes and analyses the construction and reconstruction process of secondary level skilled workers world views in their dialogue on the cultural dynamics of the late modern society. The data was collected through interviews with twenty secondary level skilled workers ( sixteen men and four women) some of them for three years following their life histories. Some of the workers´ fathers and mothers were also interviewed in their homes. Interviews also took place at work and in their places of leisure. Focusing on the subjects´ perceptions, the research tried to identify, describe and interpret the dialogue between these workers, which come from different socio-cultural contexts, and the modern cultural and disciplinary patterns encountered in their families, neighborhoods, schools, companies and places of leisure. The research findings show that, belonging to the bourgeois human model, the workers also are influenced by popular groups and also by the middle class. This reveals particular symbolic universes, hybrids, composed with practices and representations chosen from different social groups, institutions and media, and referred in the central elements of their projects. The research also points to various factors which direct these choices, from the familiar configurations to personal peculiarities and the experienced institutions and practices. The conclusions point to the classic tension between the individual, subjectivity and identity, on the one hand and, on the other, rationality, universality and social life - a tension that is differently managed by the various cultural groups. In the case of these workers, a tendency of the institutions accessed by them along their life histories was identified as encouraging the rationality aspects in prejudicing their subjectivity in areas such as educational establishments, trade unions, universities and work place. But this is not the only tendency and the rationality dialogues tensely and intensely with the popular culture values stemming from institutions such as the family and religion and from areas such as the local neighborhood and social networks. In this complex framework the skilled workers compose their world views and projects, full of limits as well as possibilities.

Os metalúrgicos da região do ABC Paulista sofreram, desde o golpe militar em 1964, de um lado, a repressão política que impossibilitava a organização dos trabalhadores, tanto sindical como grevista; e de outro, o arrocho salarial e a carestia, causados pela política econômica do governo que, nesta época, era quem determinava os índices de reajuste salarial. Paralelamente, durante a década de 70, o Sindicato dos Metalúrgicos de São Bernardo do Campo e Diadema, progressivamente, adotou um discurso de aproximação aos trabalhadores. Ainda, muitos movimentos populares se organizaram neste período na Grande São Paulo, articulando-se com os movimentos sindicais. Tais processos desencadearam uma série de greves de trabalhadores do setor metalúrgico no ABC Paulista, em um ciclo que começou em 1978 e se estendeu até meados da década de 80. As greves marcaram a fundação do que se chama hoje de novo sindicalismo, além de ter raízes na fundação da CUT (Central Única dos Trabalhadores) e do PT (Partido dos Trabalhadores). A presente pesquisa tem por objetivo analisar, a partir de uma perspectiva psicossocial, a memória que trabalhadores metalúrgicos do ABC Paulista têm das greves, bem como dos processos que a antecederam. A psicologia social, ciência que foca o homem enquanto participante de grupos ou coletividades, que vive em companhia dos outros, é um campo do conhecimento adequado para a análise de fenômenos políticos, como foram as greves dos metalúrgicos do ABC. O recurso à memória, por meio de depoimentos, traz pistas de como se deu a participação do trabalhador na greve, assim como da relação dele com as pessoas envolvidas (colegas, sindicalistas, patrões). Foram entrevistados cinco metalúrgicos que participaram das greves referidas, e um que não participou das greves, mas viveu o momento em que elas aconteceram na condição de trabalhador metalúrgico. Foram feitas entrevistas semi-dirigidas, que privilegiaram a narrativa dos fatos vividos. A análise das entrevistas foi feita seguindo uma linha qualitativa, e foi dividida em quatro eixos, expostos a seguir: 1) Sobre os significados das greves, estes apareceram de múltiplas formas. As greves apareceram relacionadas à violência, à conquista de direitos e ao resgate de uma dignidade perdida; 2) A partir dos depoimentos percebe-se uma construção coletiva das memórias das greves, principalmente em relação aos acontecimentos com participação de grande número de pessoas, como as grandes assembleias. Cada depoente, no entanto, destaca o que foi marcante para si. E as narrativas de acontecimentos que tiveram uma participação ativa do depoente têm importante destaque nas entrevistas; 3) Nas trajetórias de formação política dos grevistas aparece com destaque a importância do sindicato e dos movimentos sociais, como o ligado à Igreja Católica. A mediação de tais movimentos coletivos exerce papel fundamental na conscientização sobre a organização política e social relacionada às greves; e 4) O entrelaçamento temporal nos depoimentos mostra que é inevitável a comparação dos fatos lembrados do passado com o momento presente. As avaliações das consequências das greves no presente e as perspectivas políticas para o futuro estão ligadas ao que o trabalhador construiu como horizonte utópico. / The metallurgist workers from the ABC Paulista area suffered, since the military coup détat in 1964, from on side, the political repression that made impossible the workers oragnization (either concerning to labor unions or to calling strikes); from the other, the salary devaluation and the accentuated raise of prices, caused by the the economical politics of the government that, in those times, was who determined the salary rates. At the same time, during the 1970s, the São Bernardo do Campo and Diadema Metallurgist Labor Union, pregressively, adopted the intention to get closer to the workers causes. Furthermore, many popular movements were organized during this period in the Great São Paulo, also tying up with the labor unions. Such processes leaded to a series of strikes of the metallurgist workers in the ABC Paulista, starting in 1978 and continiung until the mid 1980s. These strikes are related to the foundation of the so-called New Labor-Unionism, as well as having straight relations with the foundation of the CUT (an important labor union central in Brazil) and the PT (Workers Party). The aim of this research is to analyse, in a psycho-social perspective, the memories that the metallurgist workers have of these strikes, as well as the memories of the processes that preceded them. Social psychology, a science that has its focus on the person that takes part on groups or collectivities and that lives in company of others, is a suitable subject for the analysis of any political phenomena, such as the strikes. The support of the memory, brought up by the testimony of those who wer involved on the happenings, can give us clues of how the involvement of the workers in the strike were, as well as their relations with the people who took part on the processes (co-workers, union traders, bosses). Five metallurgist workers that took part os the strikes mentioned above were interviewed. Also one worker that didnt take part on the strikes, but was working in an metallurgist factory at that time, was interviewed. The interviews were based on the semi-direct method, focusing on the narration of the events. The analysis of the interviews was made according to a qualitative stream, and was divided in four axes, which are the following: 1) About the meaning of the strikes, these apperaed in multiple forms. They were related to violence, to the conquering of rights and to the rescue of a lost dignity; 2) A collective construction of the memory of the strikes was noticed, especially over the events that had a great amount of people involved, like some assemblies. Each interviewee, though, made stand out the facts that were most meaningful for himself. And the events that had an active participation of the interviewees had an important distinction on the narrations; 3) About the political upbringing of the strikers, the union trades and the social movements (such as the one linked to the catholic church) play an important role. The mediation of these movements are essential for bringing up the consciousness of the political and social organization related to the strikes; and 4) There is an inevitable interlacement between past and present during the remebering process. The judgement of the consequences of the strikes on the present and the political perspectives of the future are linked to how the worker constituted his utopic horizons.

The focus of interest in this thesis is the social and personal trajectories of men and women who were born in the Soviet Union in the 1970-1980s and then, after growing up in post-Soviet Russia in the 1990s in an atmosphere of change and uncertainty, decided to exploit the opportunities to go abroad to study and work that started opening up in the early and mid-1990s. The thesis analyses these moves as the individual strategies of either escaping or waiting on the career insecurities in Russia, or consciously enhancing one's social standing and professional and educational capital. It traces their social and professional trajectories, showing that, apart from developing the desired expertise and gaining experience, these Russians went through intensive changes in their self-identifications and senses of belonging, including the acquisition of new habits of mobility, international social networks and cosmopolitan dispositions. This thesis argues that, while their Soviet-Russian cultural past and their belonging to a particular social group of 'Soviet intelligentsia' was still important to them, they continuously acquired new social, cultural and cosmopolitan forms of capital that influenced their coming back to Russia as different persons from their contemporaries who had stayed in the country. They brought with them new dispositions and new social practices resulting from their active comparisons of their lives in Russia and Britain, and in many respects they actively maintained their differences in creating clubs for returnees. While able to integrate successfully into the emerging Russian middle classes, they still expressed the cultural and intellectual heritage of the past Soviet intelligentsia, now reborn in the guise of Westernizing attitudes and practices, different degrees of cosmopolitan patriotism, intellectual pursuits, a quest for education and self-development, interest in world travel, an ethical concern for sustainability, opposition to excessive consumerism in Russia and conspicuous practices of status performance. The materials for this research were mainly gathered through the use of semi-structured in-depth interviews, one third of them longitudinal, with informants talking to the researcher several times during the course of fieldwork between 2007 and 2012. Some additional participant observation has been conducted in informal Russian circles in the UK and among returnees from Britain in Russia. This research consists of an ethnography with elements of a biographical approach. This has made the researcher attentive to the inclusion of a certain event within a person's whole biography, aimed at putting the period researched within the context of the past and future lives of the informant. The participants of this research were aged between 22 and 40 and belonged to a transition cohort generation (Miller 2000), as they had all passed their childhoods in the Soviet Union, their adolescence and teenage years coinciding with the period of dissolution of the USSR, with the transitional break up of one system and the formation of another, while their young adulthood developed in post-Soviet Russia. They were mainly single when they initiated their move to Britain, and had various professional profiles within the broadly defined groups of 'highly skilled' and 'highly educated', the latter term being preferred in this research. The dissertation includes an introduction, four ethnographic chapters, a conclusion and one appendix. The introduction presents the historical and research context, the methodology and the design of the study. The first chapter traces the professional and educational trajectories of participants, while the second chapter focuses on informants' spatial mobility and habits of extensive travel acquired during the move to Britain. The third chapter deals with the negotiation of informants' belonging to a particular cultural and social past, which is associated both with Russian-Soviet culture and with their social status as the children of Soviet-era intelligentsia. The fourth chapter argues that, while belonging to Soviet intelligentsia families was still important for informants' self-identifications in Britain, new social, cultural and cosmopolitan forms of capital were acquired during this period, resulting in new cosmopolitan dispositions, ethics and moral values, and new practices socially remitted (Levitt 2001) from Britain. The conclusion places this ethnography within the state-of-the-art research on the mobilities of Russians to the UK.