Conselho Nacional de Desenvolvimento Científico e Tecnológico / Nowadays the largest population number is centered in cities and it\'s in them that the urbanization processes occur at an accelerated way, most of times without planning. The use of studies on the socio-environmental vulnerability in an integrated analysis, which contemplates both environmental and social aspects, are considerate an important tool not only to increase knowledge of a particular area, but also to support the decision-making related to environmental issues and their prevention. The chosen study area was the city of Paracatu, located in the northwest of Minas Gerais state, which presents a percentage of 87.08% of people occupying the urban area. The choice of the area is justified by the fact that the city has been presenting an urban expansion and a significant population growth, so that some areas present a disordered occupation, resulting in several socio-environmental problems. Thus, this research aimed to develop a methodology to identify the socialenvironmental vulnerability in the city of Paracatu (MG), using statistical techniques and GIS. The proposed methodology was built from environmental and social variables and to elaborate the indexes statistical techniques were used, as well as GIS and the AHP method. Initially, to diagnose the environmental vulnerability eight variables were considered in which, after the integration through the AHP method, gave origin to the index that highlights areas of the city which are environmentally fragile or that expose the population to risk situations. Posteriorly, through social variables provided by the Demographic Census of 2010 from IBGE, multivariate statistics were used (given the large amount of data) to diagnose the situation of the population in relation to five social factors: education, age, basic sanitation and infrastructure and type of responsible people for the household. After, through the AHP method, the social vulnerability was developed, which shows us the socio-demographic situation of the city. Finally, through the weighted average, the social-environmental vulnerability index was built, integrating the two previous indexes. The last index shows the sectors of the city where there is the concomitant of environmental problems and worse socioeconomic conditions. The results of social-environmental vulnerability showed that the sectors located to the north, northeast and south of the city of Paracatu are the ones which have the greatest vulnerability, because in these regions there is a greater combination of environmental and social problems. These are sectors that require different actions in order to decreasing the vulnerability found and cases of risk, offering better housing, quality of life and even a relocation, when there\'s no alternative left. / Atualmente o maior número populacional se concentra nas cidades e é nelas que os processos de urbanização ocorrem de forma acelerada, na maioria das vezes sem planejamento. A utilização de estudos sobre a vulnerabilidade socioambiental numa análise integrada, a qual contemple tanto aspectos ambientais quanto sociais, se mostram importante instrumento não só para ampliar o conhecimento de uma determinada área, mas também para subsidiar a tomada de decisão frente a problemas socioambientais e a prevenção dos mesmos. A área de estudo escolhida foi a cidade de Paracatu, localizada a noroeste de Minas Gerais, a qual apresenta um percentual de 87,08% de pessoas ocupando a área urbana. A escolha da área se justifica pelo fato de que a cidade tem apresentado expansão urbana e aumento populacional significativo, de maneira que algumas áreas apresentam ocupação desordenada, tendo como resultado diversos problemas socioambientais. Deste modo, esta pesquisa objetivou elaborar uma metodologia para identificar a vulnerabilidade socioambiental na cidade de Paracatu (MG), utilizando técnicas estatísticas e geoprocessamento. A metodologia proposta foi construída a partir de variáveis ambientais e sociais e para a elaboração dos índices foram utilizadas técnicas estatísticas, SIG e o método AHP. Inicialmente, para diagnosticar a vulnerabilidade ambiental foram consideradas oito variáveis que, após integração pelo método AHP, deram origens ao índice que destaca as áreas da cidade que se apresentam frágeis ambientalmente ou que expõem a população a situações de risco. Posteriormente, através de variáveis sociais disponibilizadas pelo Censo demográfico do IBGE de 2010, utilizou-se a estatística multivariada (dada a grande quantidade de dados) para diagnosticar a situação da população em relação a cinco fatores sociais: escolaridade, idade, saneamento básico e infraestrutura e tipo de responsáveis pelo domicílio. Em seguida, através do método AHP, elaborou-se a vulnerabilidade social, que nos demonstra a situação sociodemográfica da cidade. Por fim, através da média ponderada, construiu-se o índice de vulnerabilidade socioambiental, integrando os dois índices anteriores. Esse último índice evidencia os setores da cidade onde ocorre a concomitância de problemas ambientais e piores condições socioeconômicas. Os resultados da vulnerabilidade socioambiental mostraram que os setores localizados a norte, nordeste e sul da cidade de Paracatu são os que possuem as maiores vulnerabilidades, pois nessas regiões há uma maior conjunção dos problemas ambientais e sociais. Trata-se de setores que necessitam de ações diferenciadas no intuito de diminuir a vulnerabilidade encontrada e os casos de risco, oferecendo melhores condições de habitação, qualidade de vida e até mesmo uma realocação, quando não houver alternativa. / Mestre em Geografia

Made available in DSpace on 2014-07-29T15:32:08Z (GMT). No. of bitstreams: 1 Dissertacao Sebastia.pdf: 4716628 bytes, checksum: 2867ec136909dbaaa5918276a3b14e70 (MD5) Previous issue date: 2009-07-02 / In 1988 the old North of Goiás starts to belong to the State of Tocantins by act of the National Constituent Assembly. After long political arena of the creation of the State, immediately the geopolitical dispute of the setting of the Capital´s final site starts. In deciding the location of the Capital, on the right bank of the Tocantins river, near Porto Nacional, it triggers a series of problems: the inevitable loss of population and the emptying of a good part of the tasks that Porto Nacional held on the region before are simply emptied into the Capital. Thus, from a regional hegemonic position, it becomes the peripheral area of the Capital. Added to this problem, other impacts are befalling the city from the construction of the Luiz Eduardo Magalhaes or Lajeado Hydroelectric Power Station, as it is better known. At this time the seasonal tourism economy of the beach, in a short space of time, fails into decadence. The initial concern of this study was to understand how Porto Nacional city was formed for, from this point, to understand: what are the processes, actors and the stages of the production of intra-urban area of Porto Nacional city? What are the implications in its area arising from the relationship with the Capital and neighboring towns? What is the nature of the valuation of intra-urban area of Porto Nacional? To answer these questions, we stated the following objectives: analyzing briefly the production of the surrounding cities and especially of Porto Nacional; mapping the process of occupation of urban space in the city; analyzing the social agents and the processes of producing space; considering the functions that Porto Nacional performs today. To this end, a review of the history of the city was performed in order to determine the process of time and still the analysis of theories about the urban space, especially in large production on this geographic category and also on the territorial formation of the brother-states : Goiás / Tocantins. In those processes, the research was supported in goiano-tocantinense authors, besides analyzing documents and conducting interviews with residents and merchants of the city, whereas the current scientific work in the geography of the city are almost nonexistent. Finally, the discussion revealed that Porto Nacional, from a position of leadership in the region has been obliged to relate to a smaller group of local cities. This condition is imposed by the infrastructure power exercised by the Capital - Palmas- with the power of the State / No dia 05 de Outubro de 1988 o antigo Norte de Goiás passa a pertencer ao Estado do Tocantins pelo ato da Assembléia Nacional Constituinte. Terminada a longa arena política da criação do Estado, começa imediatamente a disputa geopolítica para definição do local definitivo de Palmas. Ao decidir a localização da Capital, na margem direita do rio Tocantins, nas proximidades de Porto Nacional, desencadeia-se uma série de problemas: a inevitável perda de população e o esvaziamento de boa parte das funções que antes Porto Nacional detinha sobre a região são simplesmente esvaziados para Palmas. Assim, de uma posição hegemônica regional, ela passar a ser território periférico da Capital. Somado a essa problemática, outros impactos se abatem sobre a Cidade de Porto Nacional proveniente da construção da UHE Luiz Eduardo Magalhães. Nesse momento, a economia sazonal do turismo de praia, em curto espaço de tempo entra em decadência. A preocupação inicial desse trabalho de pesquisa foi entender como se formou a cidade de Porto Nacional. Para, a partir daí, entender: quais os processos, os atores e as etapas da produção do espaço intra-urbano da cidade de Porto Nacional? Quais as implicações em seu espaço advindas da relação com a Capital e cidades vizinhas? Quais as implicações na valoração do espaço intra-urbano de Porto Nacional? Para responder a essas perguntas traçamos os seguintes objetivos: analisar brevemente a produção das cidades circunvizinhas e Porto Nacional; mapear e periodicizar os processos de ocupação do espaço urbano de Porto Nacional; analisar e identificar os agentes sociais e os processos produtores do espaço; analisar as funções que Porto Nacional desempenha atualmente. Para tal, realizou-se uma revisão bibliográfica da história da Cidade com o objetivo de identificar as periodizações e, ainda, a análise de teorias norteadoras a respeito do espaço urbano, principalmente na vasta produção sobre essa categoria geográfica e também sobre a formação territorial dos Estados irmãos : Goiás/Tocantins. Buscou-se, nas referidas periodizações, apoiar-se em autores goiano-tocantinenses, além de analisar documentos e a realização de entrevistas com moradores e comerciantes da Cidade, considerando que os trabalhos científicos atuais na área da Geografia sobre a Cidade ainda são limitados. Por fim, essa discussão revelou que a cidade de Porto Nacional, de uma posição de liderança na região passou a relacionar-se a um grupo menor de cidade locais. Essa condição é imposta pelo poder de infraestrutura econômica e político exercido pela Capital Palmas, conjuntamente com o poder do Estado

Begreppet trygghet är flerdimensionellt och innefattar många olika definitioner. På grund av dennakomplexitet används begreppet (o)trygghet i denna studie som en ihopsatt definition, då trygghetoch otrygghet inte går att separera. Studier visar att en människas upplevda otrygghet kan vara starkäven under omständigheter när den faktiska risken att utsättas för brott är relativt låg. I dennastudie jämförs den upplevda (o)tryggheten hos nio personer som bor i två mindre samhällen iÖrnsköldsviks kommun; Husum och Själevad. Detta görs utifrån teorierna Kollektiv styrka ochIgenkänning men även med hjälp av begreppsdefinitioner samt tidigare forskning om olika aspekterav (o)trygghet. Den valda metoden är semistrukturerade intervjuer för att få en djupare förståelseav de utvalda respondenternas upplevelser av (o)trygghet i närområdet. Deras svar har varierat därbåde likheter och skillnader har kunnat identifieras mellan samhällena. Gemensamt för utsagorna ibåda områdena är vikten av gemenskap och en relation till grannar för att känna trygghet. Även attvara del av ett större sammanhang samt att respondenterna uttrycker att de upplever mer omfattande trygghet under dagtid. Det som skiljer svaren åt är främst den upplevda rädslan för brottsamt arbetsmigranters påverkan på respondenternas (o)trygghet. Fortsättningsvis har även frågorom hur de upplever “det andra” området ställts där respondenternas svar generellt visar att känslanav trygghet i det egna området är starkare då de känner till personerna och omgivningen. Respondenternas skildringar stämmer på det hela taget överens med tidigare forskning samt går i enlighetmed det teoretiska ramverket. / The concept of safety is multidimensional and includes many different definitions. Because of thiscomplexity, the word (un)safety is used in this essay instead as a combined definition, since safetyand unsafety cannot be separated. Studies show that people's perceived unsafety can be strongduring times even when the actual risk of being exposed to crimes is relatively low. In this studythe perceived (un)safety is compared amongst nine people living in two smaller communities inÖrnsköldsvik municipality: Husum and Själevad. This will be done based on the theories Collectivestrength and Familiarity but also with help from concept definitions as well as previous researchon different aspects of (un)safety. The chosen method is semi structured interviews to gain a deeperunderstanding of the chosen respondents’ experiences of perceived (un)safety in their local areas.Their responses have varied where both similarities and differences have been identified betweenthe communities. Common to both areas is the importance of togetherness as well as a relationshipto neighbors in order to feel safe, but also to be part of a bigger context. Another similarity is thatthe respondents feel safer during daytime. What differs the answers is first and foremost the perceived fear of crime and the guest workers' effect on the participants' (un)safety. Furthermore,questions about how they perceive “the other” community have been asked where the respondentsanswers generally show that the feeling of safety in their own area is stronger since they know thepeople and the surroundings. The respondents' descriptions are generally in line with previousresearch and are in accordance with the theoretical framework.

No description available.

The general body of academic knowledge on the commercial development of smaller towns is in its infancy. Yet its inherent potential is well perceived from a development and market perspective. Shopping centre development could have an important function in getting products and services to the marketplace in an economical way. Furthermore, it could have a very significant socio-economic impact in the central business district (CBD). Although such a shopping centre will surely create new businesses, employment and production opportunities for local businesses it is of importance to first determine the financial viability and impact of the new development on existing businesses. Developers and researchers often approach the subject of shopping centre development from different perspectives. The research output is often of limited impact as the critical link between demographical analysis and financial viability is not made. Researchers are usually excluded from the physical establishment, rental structures, tenant mix, design, cost of construction, return on investment, funding and future management of the proposed new shopping centre project. Linking demographic assessment and financial viability is a critical output of this study. Bethlehem and its district are quite unique in a number of ways, especially regarding the presence of a large farming community. Bethlehem provides goods and services to residents of Bethlehem, Clarens, Kestell, Harrismith, Heilbron, Paul Roux, Petrus Steyn, Reitz, Senekal and Warden. The main shopping activity occurs in the CBD of Bethlehem and its surrounding areas. Bethlehem only has one major shopping centre (the Metropolitan Centre) that provides goods and services for the people in the surrounding area. This causes an over concentration in the CBD and too much traffic in an already limited space. There is a high need for Bethlehem to provide a bigger shopping centre for the citizens of the town, as well as the surrounding areas. This study investigates the need for a new shopping centre in Bethlehem and will determine whether a new shopping centre will be viable within the area The empirical study revealed that approximately half of the respondents are not satisfied with the current shopping centres in Bethlehem. A greater amount of respondents felt that the shopping centres do not offer enough parking. The study revealed that, from a consumer point of view, there is definitely a need for a new shopping centre in Bethlehem and that there is a gap of approximately 12 892m² GLA (Gross leasable area). However, this was determined before the opening of the new Dihlabeng Mall. The Dihlabeng Mall occupies 24 142m², therefore an oversupply is already taken place. / MArt et Scien (Urban and Regional Planning), North-West University, Potchefstroom Campus, 2013

The general body of academic knowledge on the commercial development of smaller towns is in its infancy. Yet its inherent potential is well perceived from a development and market perspective. Shopping centre development could have an important function in getting products and services to the marketplace in an economical way. Furthermore, it could have a very significant socio-economic impact in the central business district (CBD). Although such a shopping centre will surely create new businesses, employment and production opportunities for local businesses it is of importance to first determine the financial viability and impact of the new development on existing businesses. Developers and researchers often approach the subject of shopping centre development from different perspectives. The research output is often of limited impact as the critical link between demographical analysis and financial viability is not made. Researchers are usually excluded from the physical establishment, rental structures, tenant mix, design, cost of construction, return on investment, funding and future management of the proposed new shopping centre project. Linking demographic assessment and financial viability is a critical output of this study. Bethlehem and its district are quite unique in a number of ways, especially regarding the presence of a large farming community. Bethlehem provides goods and services to residents of Bethlehem, Clarens, Kestell, Harrismith, Heilbron, Paul Roux, Petrus Steyn, Reitz, Senekal and Warden. The main shopping activity occurs in the CBD of Bethlehem and its surrounding areas. Bethlehem only has one major shopping centre (the Metropolitan Centre) that provides goods and services for the people in the surrounding area. This causes an over concentration in the CBD and too much traffic in an already limited space. There is a high need for Bethlehem to provide a bigger shopping centre for the citizens of the town, as well as the surrounding areas. This study investigates the need for a new shopping centre in Bethlehem and will determine whether a new shopping centre will be viable within the area The empirical study revealed that approximately half of the respondents are not satisfied with the current shopping centres in Bethlehem. A greater amount of respondents felt that the shopping centres do not offer enough parking. The study revealed that, from a consumer point of view, there is definitely a need for a new shopping centre in Bethlehem and that there is a gap of approximately 12 892m² GLA (Gross leasable area). However, this was determined before the opening of the new Dihlabeng Mall. The Dihlabeng Mall occupies 24 142m², therefore an oversupply is already taken place. / MArt et Scien (Urban and Regional Planning), North-West University, Potchefstroom Campus, 2013

The thesis deals with the specific characteristics of drop-in addictology services in a small town. In the introduction, the author describes the drop-in addictology services existing and their activities. The thesis provides a brief insight into the basic principles of such services and their application in the Czech Republic. The core of the thesis consists of the research carried out among the employees of the civic association o. s. Prevent who work in drop-in addictology services in small towns. Within such research, the method of semi-structured narrative interview was applied. The objective of such research was to identify the specifics of their work in small towns as perceived by the employees proper. The intention was to compare the work carried out in small towns to the work as conducted in larger ones. The results identified are meant to point out the issues and challenges of working in small towns, to illustrate the setup of services in these locations, and to outline other possibilities for the future through the employees' eyes. The author's conclusions may support the employees in similar services to gain better orientation in the situation that they experience. The thesis may also constitute the basis for the founders of drop-in addictology facilities to change the setup of their...

Cette thèse propose une étude systématique des modes d’habitat dans les agglomérations du nord de la Gaule, aussi bien d’un point de vue architectural que culturel. La maison romaine septentrionale se démarque considérablement de son homologue méditerranéen : il s’agit d’insister sur les particularismes régionaux, notamment à propos de l’organisation de l’espace et de son usage, mais aussi de passer outre certains paradigmes, tel celui de la Streifenhaus/Strip house. Le cadre proposé est compris entre Seine et Rhin, du Ier au IIIe siècle. Ainsi cette thèse, bien que répondant aux problématiques de l’archéologie régionale repose sur un cadre euro-régional et intègre à l’aire d’étude l’Allemagne (Rhénanie), la Belgique, les Pays-Bas et le Luxembourg. La thèse rend ainsi accessible une documentation éparse et inédite : environ cinq-cents maisons sont analysées et redessinées ; soixante-dix d'entre elles, jugées représentatives, font l'objet d'un catalogue qualitatif.Le fil conducteur de cette étude est la diversité. L'archéologue fait face à une hétérogénéité marquée à tout niveau d'analyse, du statut hiérarchique et fonctionnel des agglomérations aux techniques et matériaux employés dans les maisons, jusqu'aux répertoires typologiques. Mettre en ordre cette diversité permet d'observer des phénomènes macro-régionaux, mais également de mettre en valeur le rôle de chaque communauté locale dans la définition de la forme de la maison. Le premier volume propose l'analyse architecturale, typologique et fonctionnelle de l'habitat. Il aborde également des points moins conventionnels, comme l'étude du confort ou de la durabilité des constructions, en s'appuyant sur la comparaison ethnographique et l'archéologie expérimentale. Le deuxième volume comprend l'inventaire des sites étudiés, le catalogue qualitatif, ainsi que l'ensemble des plans des maisons. / This thesis proposes a systematic study of the ways of housing in the urban areas of northern Gaul, from both an architectural and a cultural point of view. The northern Roman house stands out considerably from its Mediterranean counterpart: it emphasizes regional particularities, especially with regard to the organization of space and its use, but also to bypass certain paradigms, such as the Streifenhaus/strip house. The considered setting covers the area between the Seine and the Rhine, from the 1st to the 3rd century. Thus this dissertation, although responding to the problems of regional archaeology, is based on a Euro-regional framework and includes the Northern France, Germany (Rhineland), Belgium, the Netherlands and Luxembourg in the study area. The thesis therefore makes a sparse and unpublished documentation available: about five hundred houses are analysed and redrawn; seventy of them, considered to be representative, are the subject of a qualitative catalogue.The common thread of this study is diversity. Archaeologists face significant heterogeneity at all levels of analysis, from the hierarchical and functional status of urban areas to the techniques and materials used in houses, to typological repertoires. Bringing this diversity into order makes it possible to observe macro-regional phenomena, but also to highlight the role of each local community in defining the shape of the house. The first volume presents the architectural, typological and functional analysis of houses. It also addresses less conventional issues, such as the study of the comfort or durability of buildings, based on ethnographic comparison and experimental archaeology. The second volume includes the inventory of the sites studied, the qualitative catalogue, as well as all the plans of the houses. / Diese Arbeit bietet eine systematische Untersuchung der Wohnverhältnisse in den Städten von Nord-Gallien in römischer Zeit, sowohl aus architektonischer als auch aus kultureller Sicht. Die nördlichen Typen des Römerhauses heben sich deutlich von ihren mediterranen Pendants ab: Es geht in dieser Arbeit darum, diese regionalen Besonderheiten hervorzuheben, insbesondere in Bezug auf die Raumgestaltung und -nutzung, aber auch bestimmte Paradigmen wie das Streifenhaus zu überschreiten. Der untersuchte Raum liegt zwischen Seine und Rhein; die untersuchte Zeitspanne reicht vom 1. bis zum 3. Jahrhundert. Diese Arbeit basiert also, trotz ihrer Beschäftigung mit lokalen archäologischen Fragen, auf einem euro-regionalen Rahmen und umfasst Nordfrankreich, Deutschland (Rheinland), Belgien, die Niederlande und Luxemburg als Untersuchungsbereich. Die Arbeit macht damit eine verstreute beziehungsweise bislang unveröffentlichte Dokumentation zugänglich: Etwa fünfhundert Häuser werden analysiert und neu gezeichnet; siebzig von ihnen, die als repräsentativ gelten, sind in einem Katalog erfasst.Der rote Faden dieser Studie ist die Diversität. Archäologen sehen sich mit einer ausgeprägten Heterogenität auf allen Ebenen der Analyse konfrontiert, vom hierarchischen und funktionalen Zustand der städtischen Gebiete über die Techniken und Materialien, die in Häusern verwendet werden, bis zu typologischen Repertoires. Eine Systematisierung dieser Vielfalt erlaubt es, makroregionale Phänomene zu beobachten, aber auch die Rolle jeder lokalen Gemeinschaft bei der Definition der Hausform hervorzuheben. Der erste Band stellt die architektonische, typologische und funktionale Analyse des Wohnens vor. Es geht dabei auch um weniger konventionelle Themen wie die Untersuchung des Komforts oder der Langlebigkeit von Gebäuden, die auf ethnographischen Vergleichen und experimenteller basiert.Der zweite Band enthält eine Bestandsaufnahme der untersuchten Standorte, einen Katalog sowie alle Pläne der Häuser.

Abstract in English, Afrikaans and Xhosa / The problem investigated in this study is the lack or poor use of local stories by destination managers in the marketing of their destinations. This neglect of the potential use of local stories limits the potential market share, especially of small towns. This study is based on the role of storytelling in the marketing sphere as a whole and specifically in the tourism industry. Key components of storytelling in marketing are identified and analysed along with existing narrative marketing models. In the process of developing and implementing a narrative-based destinations marketing model, the focus is on small towns in South Africa. The study aims to achieve the following: fill the void in the South African literature in destination marketing; document the storytelling process; and develop a workable, strategic destination marketing model, and implement this model. In achieving the secondary objectives, the study succeeded in its primary objective, namely to develop a three-legged pot or story pot (“driepootpot”) marketing model. The narrative destination marketing model was developed through quantitative and qualitative research in area served by the Drakenstein Municipality, located in the Western Cape in South Africa. A combination of phenomenology and grounded theory was used to analyse the data. / Ingxaki ephandwayo kwesi sifundo kukunqaba okanye kukusetyenziswa buthathaka kwamabali endawo ngabaphathi beendawo xa beququzelela ukuthengwa kweendawo zabo. Oku kungawasebenzisi amabali endawo kucutha isabelo sengeniso, ngakumbi kwiidolophana ezincinci. Esi sifundo sisekelwe kwindima yokubalisa amabali ekuququzeleleni intengo, ngakumbi kurhwebo lokhenketho. Kuchongwe, kwahlalutywa amanqanaba aphambili okubalisa amabali, kwaqwalaselwa neendlela zokuququzelela intengo ngokubalisa. Kwinkqubo yokuphuhlisa nokusebenzisa indlela yokuququzelela intengo ngokubalisa amabali endawo, kugxininiswe kwiidolophana ezincinci eMzantsi Afrika. Esi sifundo sijonge ukufezekisa ezi njongo zilandelayo: ukuvala isikhewu esikhoyo kuncwadi loMzantsi Afrika malunga nokuququzelela intengo ngokubalisa amabali endawo; ukubhala inkqubo yokubalisa amabali; nokuphuhlisa indlela esebenzayo yokuququzelela intengo ngokubalisa amabali endawo kwanokuyisebenzisa le ndlela iphuhlisiweyo. Ekufezekiseni iinjongo ezayamileyo, isifundo esi siphumelele ekufezekiseni injongo engundoqo, leyo ikukuphuhlisa indlela yokuququzelela intengo eyimbiza emilenze mithathu okanye imbiza yamabali (“driepootpot”). Indlela yokuququzelela intengo ngokubalisa amabali endawo yaphuhliswa ngokuqhuba uphando ngokuzathuza nangokobuninzi bedatha kwisithili esiphantsi koMasipala iDrakenstein, kwiphondo leNtshona Koloni eMzantsi Afrika. Idatha ihlalutywe ngokuxuba iingcingane zobume bamava (iphenomenology) neyentsingiselo yedatha eqokelelweyo (igrounded theory). / Die probleem wat in hierdie studie ondersoek word, is die gebrek of swak gebruik van verhale deur plaaslike bestemmingsbestuurders in die bemarking van hul bestemmings. Hierdie verwaarlosing van die potensiële gebruik van plaaslike verhale en stories beperk die potensiële markaandeel van veral klein dorpies. Hierdie studie is gegrond op die rol van vertelkuns (storytelling) in die bemarkingsfeer as geheel en spesifiek in die toerismebedryf. Sleutelkomponente van storievertelling in bemarking word geïdentifiseer en ontleed saam met bestaande narratiewe bemarkingsmodelle. In die proses om ’n verhaal-gebaseerde bemarkingsmodel vir bestemmings te ontwikkel en te implementeer, val die fokus op klein dorpies in Suid-Afrika. Die studie het ten doel om die volgende te bereik: die leemte te vul in die Suid-Afrikaanse literatuur ten opsigte van bestemming bemarking; die verhaalproses te dokumenteer; en ’n werkbare, strategiese bemarkingsmodel vir bestemmings te ontwikkel vir implementering. Deur die sekondêre doelwitte te behaal, het die studie daarin geslaag om sy primêre doel te bereik, naamlik om ’n driepootpot-verhaalbemarkingsmodel te ontwikkel. Die driepootpot-verhaalbemarkingsmodel vir bestemmings is ontwikkel deur middel van kwantitatiewe en kwalitatiewe navorsing in gebied wat deur die Drakenstein Munisipaliteit, geleë in die Wes-Kaap in Suid-Afrika, gedien word. ’n Kombinasie van fenomenologie en gegronde teorie is gebruik om die data te analiseer. / Business Management / D. Phil. (Bestuurstudie)

Text in English with summaries in English, isiXhosa and Sesotho / Includes bibliographical references (leaves 141-153) / Provision of municipal services to urban residents particularly those residing in small towns across developing countries, is facing challenges. A small town or rural district of Luwingu in Zambia, is no exception. This study provides an analysis of factors that influence provision of municipal services in developing countries with Luwingu town or rural district in Zambia as the case study. Through this study, it has been shown that urban residents in small towns and to some extent, those residing in urban peripheries such as informal settlements, low-income residential neighbourhoods in major cities continues to experience poor provision and access to basic services such as drinking water, sanitation, refuse removal and electricity supply. Influencing effective provision of municipal services in the developing countries including Luwingu district council in Zambia, is a number of factors. Amongst others, is inadequate service infrastructure; lack of human and financial resources in various local municipalities particularly small rural local municipalities including Luwingu district council in Zambia. / Phano ya ditshebeletso ya masepala ho baahi ba diteropo haholo ba dulang diteropong tse nyane ho pharalla le dinaha tse ntseng di tswelapele, e lebane le mathata. Torotswana e nyane kapa setereke sa mahaeng sa Luwingu ho la Zambia, le yona e ya tshwana. Phuputso ena e fana ka manollo ya dintlha tse amang phano ya ditshebeletso tsa masepala dinaheng tse ntseng di tswelapele e sebedisa teropo kapa setereke sa mahaeng sa Luwingu jwalo ka mohlala wa phuputso. Ka phuputso ena, ho bontshitswe hore baahi ba diteropong ba leng diteropong tse nyane le ka tsela e itseng, ba dulang mabopong a diteropo jwalo ka diahelo tse sa hlophiswang, metse ya batho ba kgolang tjhelete e nyane diteropokgolong tse kgolo, ba tswelapele ho fumana phano e fokolang le phihlello ho ditshebeletso tsa motheo tse jwalo ka metsi a nowang, tlheko ya dikgwerekgwere, tlhwekiso ya dithole le phepelo ya motlakase. Ke dintlha tse mmalwa tse amang phano e ntle ya ditshebeletso tsa masepala dinaheng tse ntseng di tswelapele ho kenyelletswa khansele ya setereke ya Luwingu e Zambia. Hara tse ding ke boteng bo fokolang ba disebediswa tsa ditshebeletso; tlhokeho ya ditjhelete le basebetsi dimasepaleng tse fapaneng tsa lehae tse kenyelletsang khansele ya setereke ya Luwingu e Zambia. / Ukunikezelwa kweenkonzo zikamasipala kujongene nemingeni kubahlali basezidolophini, ngakumbi abo bahlala kwiidolophu ezincinci kumazwe asaphuhlayo. Le nto iyenzeka nakwidolophana encinci okanye isithili sasemaphandleni aseLuwingu eZambia. Esi sifundo sihlalutya izinto ezinefuthe kunikezelo lweenkonzo zikamasipala kumazwe asaphuhlayo, kwaye sizekelisa ngedolophana okanye iphandle laseLuwingu eZambia. Ngokwenza esi sifundo, kubonakele ukuba abahlali beedolophana ezincinci kunye nabo bahlala kufuphi nazo, njengabo bahlala kwiindawo ezingekho sesikweni nabahlala kwiindawo zabantu abanemivuzo ephantsi kwizixeko ezikhulu, bafumana iinkonzo ezikumgangatho osezantsi. Ezo nkonzo zifana namanzi okusela, ukugcina ucoceko, ukuthuthwa kwenkunkuma nokunikezelwa kombane. Ziliqela iimeko ezinefuthe ekunikezelweni kweenkonzo zikamasipala ezisemgangathweni kumazwe asaphuhlayo njengeZambia, kwisithili saseLuwingu. Phakathi kwezo meko singabalula ukungafakwa ngokwaneleyo kwezilungiselelo nezibonelelo zeenkonzo, (infrastructure); ukunqongophala kwemali nabantu abaqeqeshelwe umsebenzi koomasipala bendawo abahlukeneyo, ngakumbi abeendawo ezincinci, kuquka nekhansile yesithili saseLuwingu eZambia. / Development Studies / M.A. (Development studies)