Volunteers are important contributors to response and recovery. Little is known about their engagement, particularly in terms of comparing the engagement of response volunteers to recovery volunteers. This study sought to explore volunteer engagement in response and recovery in the case of flooding experienced by a number of communities in East Texas following flooding in 2016. Data was gathered through interviews with 72 response and recovery volunteers and key informants, an analysis of key documents, and first-hand observations. This study developed a list of factors that were found to explain volunteer engagement in East Texas and factors suggested by the literature. These factors should be systematically tested in the future to expand our understanding of volunteer engagement. / University of Colorado Natural Hazards Center (Grant)

Solicitud de envio manuscrito de artículo científico / El objetivo del presente estudio fue determinar los efectos del programa ART-EMO en la Inteligencia Emocional de jóvenes voluntarios que trabajan con niños en una organización privada. La muestra estuvo conformada por 10 participantes entre los 21 y 30 años, de los cuales el 10% eran hombres y el 90% mujeres. Se administró el Inventario de Inteligencia Emocional en adultos: EQ-i-M20 creado por Pérez-Fuentes, Molero, Mercader y Gázquez (2014) y validado en estudiantes peruanos por Domínguez-Lara, Merino-Soto y Gutiérrez-Torres (2017) en dos condiciones de tiempo (antes y después) y el programa ART-EMO fue creado mediante un diseño cuasi experimental con un solo grupo para fines de la investigación en el 2017, habiéndose tomado como referencia a Guerrón (2015). Los resultados evidenciaron que el programa tuvo un impacto alto a nivel total de la Inteligencia Emocional (d=.82) y en sus dimensiones Intrapersonal (d=1.04), Interpersonal (d=.90) y Adaptabilidad (d=1.01); mientras que, en Estado de ánimo (d=.67) y Manejo de estrés (d=.55), fue moderado. Se concluye que el programa es eficaz. Con ello, se pretende que las instituciones implementen planes que promuevan el desarrollo de las emociones en las personas que brindan servicios de voluntariado. / The aim of this investigation was to determine the effect of ART-EMO program on the Emotional Intelligence of young volunteers working with children in a private organization. The sample was conformed by 10 participants with ages between 21 y 30 years old, being 10% gentleman and 90% ladies. It managed the Inventory of Emotional Intelligence in Adults: EQ-i-M20 created by Pérez-Fuentes, Molero, Mercader and Gázquez (2014) and validated in Peruvian students by Domínguez-Lara, Merino-Soto and Gutiérrez-Torres (2017) in two weather conditions (before and after) and the ART-EMO program was created using a quasi-experimental design with a single group for research purposes in 2017, taking as reference Guerrón (2015). The results showed that the program had a high impact at the total level of the Emotional Intelligence (d = .82) and in its dimensions Intrapersonal (d = 1.04), Interpersonal (d = .90) and Adaptability (d = 1.01); whereas, in General Mood (d = .67) and Stress Management (d = .55), it was moderate. It concludes that the ART-EMO program was effective. Based on this, it is intended that institutions implement plans that promote the development of emotions in people who provide volunteer services. / Tesis

Magister Psychologiae - MPsych

No Abstract. / Dissertation (Magister Educationis)--University of Pretoria, 2005. / Educational Psychology / unrestricted

Volunteerism has been the subject of much controversy in the last few years inasmuch as it is so often identified as a women's issue. Many areas, previously considered the rightful domain of women, have come under scrutiny as women question the value of their participation in “feminine activities.” As stereotypes are examined, fictions are explored and facts determined so that these former stereotypes can be reviewed in a new light. Many persons are becoming familiar via the popular media with these stereotyped roles (i.e., woman as “Good Mother”) , and learn that, for example, “good mothering” is not a monolithic behavior, but that a complex set of attitudes and skills enter into the caregiving process. “Good Mother” Is no longer a term that really means anything, except as a stereotype. Just so, women have of late been looking at the stereotype of the volunteer. Who is she? Like the “Good Mother,” expected to attend selflessly to her young while foregoing personal achievement, the woman volunteer has often been pictured in limited ways as either a little old lady pouring coffee for blood donors or perhaps as a bored, well-to-do housewife aspiring to social status, raising funds for charity at a fashion show. Women like these undoubtedly appear in the ranks of volunteers, to be sure, just as there is some truth in all stereotypes. It is the intention of this study to examine the facts behind the myths, however, and to obtain a clearer description of the women who do so much of society’s caretaking work without pay. In doing so, it is important to know who these women volunteers are, what they do as volunteers, and how they feel about themselves as volunteers and about volunteerism in general. In exploring these three areas, this study will concentrate specifically on volunteers in agencies whose goals can be described as “altruistic” or public-service oriented.

No description available.

Yes / This paper recounts the process of undertaking a randomised controlled trial which was designed to examine the effectiveness of an intervention for socially isolated older people aged 75 years and over. It describes the reasons for early cessation of the study and raises the implications of this outcome for policy, practice and research. The intervention under investigation was designed to alleviate loneliness and foster companionship. It involves participants being linked with a small group of others through a teleconferencing system with each group being facilitated by trained volunteers. There was a requirement to recruit and train a minimum of 30 and a maximum of 60 volunteers over 1 year to facilitate 20 friendship groups to meet the number of older people required to be recruited to the study. Problems with recruiting and retaining the volunteer workforce by the voluntary sector organisation, who were commissioned to do so, led to the study closing even though older people were recruited in sufficient numbers. The paper draws upon analysis of various data sources from the study to identify the potential reasons. The discussion raises considerations regarding the extent of infrastructure required to deliver community services to vulnerable user groups at scale, identifies some of the issues that need to be addressed if such volunteer-initiated services are to be successful and informs future research programmes in this area. / Public Health Research programme (PHR 09/3004/01). Commissioned by NIHR.

Yes / Evidence suggests that patients can meaningfully feed back to healthcare providers about the safety of their care. The PRASE (Patient Reporting and Action for a Safe Environment) intervention provides a way to systematically collect feedback from patients to support service improvement. The intervention is being implemented in acute care settings with patient feedback collected by hospital volunteers for the first time. To undertake a formative evaluation which explores the feasibility and acceptability of the PRASE intervention delivered in collaboration with hospital volunteers from the perspectives of key stakeholders. Design: A qualitative evaluation design was adopted across two acute NHS Trusts in the UK between July 2014 and November 2015. We conducted five focus groups with hospital volunteers (n = 15), voluntary services and patient experience staff (n = 3) and semistructured interviews with ward staff (n = 5). Data were interpreted using framework analysis. Results: All stakeholders were positive about the PRASE intervention as a way to support service improvement, and the benefits of involving volunteers. Volunteers felt adequate training and support would be essential for retention. Staff concentrated on the infrastructure needed for implementation and raised concerns around sustainability. Findings were fed back to the implementation team to support revisions to the intervention moving into the subsequent summative evaluation phase. Conclusion: Although there are concerns regarding sustainability in practice, the PRASE intervention delivered in collaboration with hospital volunteers is a promising approach to collect patient feedback for service improvement. / The Health Foundation (Closing the Gap in Patient Safety Programme).

本研究從人類學角度探討非牟利或慈善工作於香港的現況，以志願者及全職受薪工作人員為主要研究對象，並對他們的個人背景、以至他們對慈善工作的看法，作出詳細分析和比較。田野訪談結果顯示，慈善團體內的全職受薪工作人員，在業餘參與義務工作的原因各異；其參與義務工作的原因，不外乎偶然機會，又或是希望暫時逃離刻板的辦公室生活。然而，把他們慈善團體受薪工作與“意義掛勾的報導人當中，又以經濟獨立、服務性質屬於後勤者居多。 / 而志願者方面，他們參與義務工作的目的，主要為了獲取獨特經歷、學習技能、接觸社會上不同層面的人士，以及服務他人。本研究指出：雖然志願工作相對簡單，也不一定在表現上勝於全職行政服務工作，但是通常被認定為更具意義，也對服務對象更有助益。而通過田野訪談及觀察所得，志願工作者與全職職員在參與工作的動機最大不同之處，乃他們的家庭責任觀，以及經濟狀況。作者旨在說明“慈善相關工作的意義“，在香港這個社經氛圍底下，主要在於經濟獨立程度；由是，從參與慈善相關工作衍生出來的象徵性資本，在工作非為應付迫切經濟需要時，方才顯得重要。 / The present thesis is an attempt to understand the meaning of nonprofit work, both paid and unpaid, in Hong Kong. Specifically, I wish to understand the motivations individuals have for becoming involved in paid and volunteer nonprofit work, and how these individuals negotiate new identities for themselves through their involvement in this work. This thesis argues that, rather than a purely spontaneous outpouring of goodwill, altruism itself is a self-enhancement strategy and a counterbalance to the frustrations imposed by a capitalist society no longer able to offer the same promises for fulfillment in work that might have been expected previously. Altruistic acts, both paid and unpaid, are a way for individuals to renegotiate more positive identities for themselves. The “meaning in meaningful employment belongs disproportionately to those who already enjoy a comparatively great amount of economic freedom. Moving to lower levels of economic freedom finds individuals employed in altruistic roles more likely to perceive of their work as personally fulfilling, rather than identifying with the mission of their chosen organizations, while at the lowest levels, we find individuals who have merely ended up in their roles by accident. / The same self-enhancement strategy used by paid employees appears in the narratives of volunteers. While the primary spoken motivations of volunteers interviewed are to enjoy unique experiences and gain skills, to come into contact with different types of people, and to help others (confirming previous research on the reasons why people volunteer), the specific motivation a volunteer reports aligns closely with their relative level of socioeconomic mobility. Thus, the key difference between volunteers and full-time employees is that volunteers conceive of their volunteering as an enhancement of their primary identity as a worker or member of a family, rather than as a rejection of those roles. I argue that the life cycle of working-class and middle-class Hong Kong people makes societally meaningful employment a luxury that few can afford. In short, the ability to spend one’s time meaningfully is itself a marker of high socioeconomic standing. Thus, those with greater socioeconomic standing are more likely to be praised for their involvement, though their contribution is less reliable, their role is more interchangeable, and the work has the least interaction with the very problems they are trying to solve. Altruism functions as another form of cultural capital with which individuals fashion and assert their own place within the social hierarchy. / Detailed summary in vernacular field only. / Detailed summary in vernacular field only. / Mc Kay, Scott Alan. / Thesis (M.Phil.)--Chinese University of Hong Kong, 2012. / Includes bibliographical references (leaves 144-149). / Electronic reproduction. Hong Kong : Chinese University of Hong Kong, [2012] System requirements: Adobe Acrobat Reader. Available via World Wide Web. / Abstracts in also in Chinese. / Abstract --- p.i / 論文摘要 --- p.iii / Declaration of Anonymity and Confidentiality --- p.iv / Acknowledgements --- p.v / List of Figures --- p.vii / Table of Contents --- p.viii / Chapter Chapter 1 --- Introduction --- p.1 / About Hong Kong’s nonprofit sector --- p.3 / Literature Review --- p.7 / Objectives and Significance --- p.28 / Methodology --- p.30 / Chapter Overview --- p.35 / Chapter Chapter 2 --- Employees of NGOs --- p.37 / Public performance and private selves: the meaning-motivated employee --- p.38 / Challenge and Moral Ambiguity: Experience-motivated Employees --- p.56 / Chance and Personal Connection: Unmotivated Employees --- p.65 / Conclusion --- p.73 / Chapter Chapter 3 --- Volunteers of NGOs --- p.76 / Community, Altruism and the Abstract Meaning of Volunteer Work --- p.77 / Self-enhancement and Growing Up: Experience-Oriented Volunteering --- p.91 / The Influence of the Life Cycle --- p.113 / The Social Hierarchy of Moral Capital --- p.117 / Conclusion --- p.121 / Chapter Chapter 4 --- Conclusion --- p.123 / The Thesis --- p.124 / Analysis --- p.125 / Limitations of the study --- p.130 / Suggestions for further research --- p.133 / Final Thoughts --- p.136 / References cited --- p.137

Thesis (M.S.W.)--University of Hong Kong, 1978.