Submitted by Divisão de Documentação/BC Biblioteca Central (ddbc@ufam.edu.br) on 2018-10-15T14:59:04Z No. of bitstreams: 2 license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) Dissertação_Bruna Borges_PPGPSI.pdf: 957472 bytes, checksum: a270c8303418a33f381044db903a348f (MD5) / Approved for entry into archive by Divisão de Documentação/BC Biblioteca Central (ddbc@ufam.edu.br) on 2018-10-15T14:59:15Z (GMT) No. of bitstreams: 2 license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) Dissertação_Bruna Borges_PPGPSI.pdf: 957472 bytes, checksum: a270c8303418a33f381044db903a348f (MD5) / Made available in DSpace on 2018-10-15T14:59:15Z (GMT). No. of bitstreams: 2 license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) Dissertação_Bruna Borges_PPGPSI.pdf: 957472 bytes, checksum: a270c8303418a33f381044db903a348f (MD5) Previous issue date: 2017-05-11 / CAPES - Coordenação de Aperfeiçoamento de Pessoal de Nível Superior / The study object of this research was the practice of a home visit, a priority, for the care of subjects / users with DM 2 in Primary Health Care in the Unified Health System (SUS), in Manaus. The community-oriented approach to health psychology focuses on territorial, multiprofessional and biopsychosocial processes implicated in health / disease conditions and integral health care. The main objectives were: A) to investigate the health care practice of a UBSF, in Manaus, focused on the situations of home visits as a priority action for subjects / users highlighting the psychosocial aspects in this care action; B) To analyze the practice of home visits performed with those subjects with DM2 in comorbidity with SAH, inserted in the HIPERDIA program; C) To study two significant examples of users in experiences of suffering / illness of DM2 and SAH in home care.The method used was that of the participant observation that made possible the implication of the researcher in the daily life of the research field (UBSF). The analysis of the results, with a descriptive-exploratory characteristic, showed precariousness in the living conditions of the users in the assigned territory. Of the twenty-one subjects / users visited, sixteen were related to the HIPERDIA program. Thus, nine visits to subjects with DM 2, three with DM 2 in comorbidity with hypertension and three with hypertension. The remaining five were related to other illness processes. In general, these tendencies tended to follow a logic more focused on the biomedical model, with some social nuances. However, in the speech of the users visited, we could see implicit psychosocial problems, often little worked in the care relationship and yet not adequately articulated with the biomedical symptomatology. The case studies specifically exemplified this care dynamics, also revealing an empathic relationship between professionals and users. In addition to showing that the family care network, when collaborative, contributed to the improvement of the user's quality of life and self-care. In the final considerations, we emphasize the importance of health psychology as a scientific contribution to APS and the practice of home visits in the UBSF. / O objeto de estudo dessa pesquisa foi a prática de visita domiciliar, de caráter prioritário, para os cuidados de sujeitos/usuários com DM 2 na Atenção Primária de Saúde no Sistema Único de Saúde (SUS), em Manaus. A abordagem da Psicologia da Saúde, de orientação comunitária, destaca como eixos norteadores a atuação territorial, multiprofissional, e os processos biopsicossociais implicados nas condições de saúde/doença, e na integralidade do cuidado a saúde. Os objetivos principais foram: a) investigar a prática de cuidados à saúde de uma UBSF, em Manaus, focada nas situações de visita domiciliar enquanto ação prioritária para sujeitos/usuários destacando os aspectos psicossociais nessa ação de cuidados; b) Analisar a prática das visitas domiciliares realizadas com aqueles sujeitos com DM2 em comorbidade com HAS, inseridos no programa HIPERDIA; c) Estudar dois exemplos significativos de usuários em experiências de sofrimento/adoecimento de DM2 e HAS em cuidados domiciliares. O método utilizado foi o da observação participante que possibilitou a implicação da pesquisadora no cotidiano do campo investigativo (UBSF). A análise dos resultados, de característica descritivo-exploratória, mostrou precariedades nas condições de vida dos usuários no território adscrito. Dos vinte e um sujeitos/usuários visitados, dezesseis estavam relacionados ao programa HIPERDIA. Assim, nove visitas a sujeitos com DM 2, três com DM 2 em comorbidade com HAS e outros três com Hipertensão. As cinco restantes diziam respeito a outros processos de adoecimento. De maneira geral, esses atendimentos tendiam a seguir uma lógica mais voltada ao modelo biomédico, com algumas nuances sociais. Entretanto, na fala dos usuários visitados percebia-se problemáticas psicossociais implícitas, muitas vezes, pouco trabalhadas na relação de cuidados e ainda não adequadamente articuladas com a sintomatologia biomédica. Os estudos de caso exemplificaram de forma específica essa dinâmica de cuidados, revelando também uma relação empática entre os profissionais e usuários. Além de colocar em evidencia que a rede de cuidados familiar, quando colaborativa, contribuía com a melhora da qualidade de vida do usuário e de seu autocuidado. Nas considerações finais enfatizamos a importância da psicologia da saúde como contribuição científica para a APS e a prática das visitas domiciliares na UBSF.

Submitted by Liliane Ferreira (ljuvencia30@gmail.com) on 2018-02-05T12:02:55Z No. of bitstreams: 2 Dissertação - Kárita Silva Araújo - 2017.pdf: 5857484 bytes, checksum: f0efc42d7ac35ea0a18c54dfa8fbe9c3 (MD5) license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) / Approved for entry into archive by Cláudia Bueno (claudiamoura18@gmail.com) on 2018-02-07T12:30:23Z (GMT) No. of bitstreams: 2 Dissertação - Kárita Silva Araújo - 2017.pdf: 5857484 bytes, checksum: f0efc42d7ac35ea0a18c54dfa8fbe9c3 (MD5) license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) / Made available in DSpace on 2018-02-07T12:30:23Z (GMT). No. of bitstreams: 2 Dissertação - Kárita Silva Araújo - 2017.pdf: 5857484 bytes, checksum: f0efc42d7ac35ea0a18c54dfa8fbe9c3 (MD5) license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) Previous issue date: 2017-11-07 / The action of the Community Health Agent (ACS) with the population attached is an essential condition for the organization of public health services. However, it is necessary to know how this work is developed and the users' satisfaction with these activities. Within this perspective, this study aimed to understand the performance of the ACS during home visits from the perspective of the population served by the Family Health Strategy (ESF) in a medium-sized municipality in Goiás. This study was carried out in a municipality located in the state of Goiás, with medium size, with a sample composed of 400 families attended by the ACS of the municipality. The data collection instrument was composed of a structured questionnaire, whose questions sought to collect data that allowed to understand the work of the ACS in the community served. It was tried to verify if the scope of work defined by the National Basic Attention Policy (BANP) for the ACS is being fulfilled, in addition to the establishment of a link, in the user's perception, since these assignments should be performed by the ACS during the visit household (VD). The questionnaire was submitted to the Cronbach Alpha Test, whose value was 0.83. Data were submitted to associations test, Student's t-test and chi-square test. Regarding the work of the ACS during the VD, it was observed that the population understands that the RV is important, that the ACS are prepared to perform them and that the number of visits made to the family and the time dedicated to each of these visits are satisfactory. The satisfaction with the RV for families with people with disabilities obtained lower indexes. Regarding the relationship between the ACS and the population, it was identified that the families consider the work of the ACS and the VD to be important, in addition to declaring that they trust this professional. However, this confidence does not turn into a demand for ACS in case of illness in the family. Women up to 59 years of age do not seek ACS in case of illness in the family. Regarding the fulfillment of the assignments provided for in the PNAB, it was observed that approximately half of the participants are satisfied with the followup of the ACS in case of illness. Regarding the guidelines for healthy food and eating disorders, less than half of the participants expressed satisfaction with the ACS 'performance, as well as with the demand for adolescents involved in drugs and sex and with the conference on the criteria of the Bolsa Família program. The need to improve the performance of ACS was identified, but it was not possible to indicate which aspects should be improved. The services available at the Basic Health Unit (UBS) had a higher rate of user satisfaction (72.1%). These results demonstrate that the population knows the ACS and recognizes the importance of their work and the RV, but these feelings are not turning into action, such as the search for ACS in case of illness in the families. The population surveyed does not understand that the ACS is performing all its duties, as provided in the PNAB. Thus, it is observed that there is a wide field of actions, which can be developed by the ACS, aiming to contribute to the fulfillment of its actions, as foreseen in the PNAB. / A atuação do Agente Comunitário de Saúde (ACS) junto à população adscrita é condição essencial para a organização dos serviços de saúde pública. Entretanto, é necessário conhecer a forma como esse trabalho se desenvolve e a satisfação dos usuários em relação a essas atividades. Dentro dessa perspectiva, este estudo teve como objetivo compreender a atuação do ACS durante as visitas domiciliares na perspectiva da população atendida pela Estratégia de Saúde da Família (ESF) em um município goiano de porte médio. Estudo realizado em um município localizado no estado de Goiás, de porte médio, com amostra composta por 400 famílias atendidas pelos ACS do município. O instrumento de coleta de dados foi composto por um questionário estruturado, cujas questões buscavam coletar dados que permitissem compreender o trabalho do ACS na comunidade atendida. Intentou-se verificar se o escopo de trabalho definido pela Política Nacional da Atenção Básica (PNAB) para os ACS está sendo cumprido, além do estabelecimento de vínculo, na percepção do usuário, uma vez que essas atribuições deveriam ser executadas pelo ACS durante a visita domiciliar (VD). O questionário foi submetido ao Teste de Alfa de Cronbach, cujo valor obtido foi 0,83. Os dados foram submetidos a teste de associações, o teste tStudent e qui-quadrado. Em relação ao trabalho do ACS durante a VD, observou-se que a população compreende ser a VD importante, que os ACS estão preparados para realizá-las e que o número de visitas realizadas à família e o tempo dedicado a cada uma dessas visitas são satisfatórios. A satisfação em relação à VD para famílias com pessoas com deficiência obteve índices menores. Sobre o vínculo do ACS com a população, identificou-se que as famílias consideram importante o trabalho do ACS e a VD, além de declararem que confiam nesse profissional. Entretanto, essa confiança não se transforma em procura pelo ACS em caso de doença na família. As mulheres com até 59 anos de idade não procuram o ACS em caso de doença na família. Quanto ao cumprimento das atribuições previstas na PNAB, observou-se que aproximadamente metade dos participantes está satisfeita com o acompanhamento do ACS em caso de doença. Sobre as orientações em relação a alimentos saudáveis e transtornos alimentares, menos da metade dos participantes declarou satisfação com a atuação do ACS, bem como com a procura dos adolescentes envolvidos com drogas e sexo e com a conferência dos critérios do programa Bolsa Família. Identificou-se a necessidade de melhorar a atuação do ACS, mas não foi possível apontar quais aspectos devem ser melhorados. Os serviços disponíveis na Unidade Básica de Saúde (UBS) tiveram índice maior de satisfação dos usuários (72,1%). Esses resultados demonstram que a população conhece o ACS e reconhece a importância do seu trabalho e da VD, mas esses sentimentos não estão se transformando em ação, como a busca pelo ACS em caso de doenças nas famílias. A população pesquisada não compreende que o ACS está realizando todas as suas atribuições, conforme previsto na PNAB. Dessa forma, observa-se que existe um amplo campo de ações, as quais podem ser desenvolvidas pelo ACS, visando contribuir para o cumprimento de suas ações, conforme previstas na PNAB.

O objetivo deste trabalho foi analisar as características das visitas domiciliares nos programas Agentes Comunitários de Saúde e Saúde da Família e sua possível contribuição para o alcance da integralidade. Em ambos os programas, a visita domiciliar apresenta-se como uma ação emblemática, como evidenciado pela designação de um profissional específico para essa atividade (o agente comunitário de saúde), embora se recomende que seja realizada por todos os profissionais de saúde. A integralidade foi buscada como representando um norte para a atenção primária, através de características do processo de trabalho em saúde. A metodologia adotada foi a pesquisa de tipo qualitativo, sendo os dados empíricos obtidos por meio de entrevistas com profissionais e usuários e pela observação do cotidiano de três equipes de agentes comunitários de saúde e três equipes de Saúde da Família em Campo Grande, MS, de novembro de 2005 a julho de 2006. A análise dos dados aponta que as coordenações estadual e municipal dos programas incentivam as visitas, mas consideram serem necessários critérios para as solicitações de visitas, definição do profissional que as realizará e mecanismos de avaliação, especialmente no que se refere às visitas feitas por profissionais com formação universitária. Na dinâmica de trabalho das equipes pesquisadas, as formas de organização do trabalho são diversas, podendo favorecer ou dificultar a realização das visitas domiciliares. As visitas são solicitadas majoritariamente por agentes comunitários de saúde, respondendo a demandas de usuários, ou decorrem de demandas internas dos serviços, com variados enfoques quanto às finalidades, conteúdos e prioridades. Os profissionais apontam como aspectos positivos das visitas uma leitura ampliada da realidade, das dinâmicas familiares, das condições de vida e das necessidades dos usuários, permitindo implementação de medidas preventivas e assistenciais e o fortalecimento do vínculo entre usuários e equipe de saúde. No entanto, evidenciam-se tensões relacionadas com o tipo de solicitações dos usuários, predominantemente de caráter clínico, muitas vezes requerendo referências secundárias e terciárias, nem sempre presentes. Por outro lado, a pobreza e as precárias condições de vida dos usuários, características das populações cobertas pelos programas, geram demandas de ações de assistência social, moradia, educação e trabalho, entre outras, que muitas vezes também permanecem sem resposta ou são tratadas de forma caritativa. Além disso, existem dificuldades relacionadas a horários, percursos, transporte e abordagem dos moradores durante as visitas, além de situações de resistência, de recusa e de contato com famílias em precárias condições de vida. Constatou-se que para atingir sua potencialidade de estimular a integralidade, a visita requer trabalho em equipe e respeito e singularização dos usuários. As visitas domiciliares constituem uma prática com potencial integrador, favorecendo o desenvolvimento de ações no domicílio, a ampliação do acesso à unidade de saúde, a adoção de medidas preventivas, a adesão ao tratamento, o apoio aos cuidadores e a longitudinalidade. No entanto, apesar de potencialmente aumentarem a visibilidade de problemas de difícil abordagem, como alcoolismo, violência doméstica ou sexualidade, as visitas domiciliares não os tomam como objetos de trabalho, geralmente evitando essas situações nos domicílios. As visitas podem colaborar com a integração com os níveis secundário e terciário, com a abordagem familiar e com o desenvolvimento de ações intersetoriais, sempre que houver incentivo e condições para isso. A atividade é, porém, permeada de tensões, por seu caráter por vezes autoritário e de intromissão na vida privada, pelas frágeis condições de trabalho e por sua utilização como atenuante de deficiências no atendimento nas unidades de saúde e na ação do poder público em problemas estruturais. / The purpose of this study was to analyze the profile of home visits in the Brazilian health care programs \'Community Health Agents\' and \'Family Health\' with regard to their potential contribution toward integrality in health services. In both programs home visits occupy a prominent position, as shown by the assignment of a specific professional to carry out this activity--the community health agent--although performance of the visit is recommended for all health professionals. Integrality was the guiding principle intended for primary care, configuring the features of the work process in the health area. The methodology adopted was that of qualitative research. Empirical data were collected by interviewing health professionals and users and by observing the daily activities of three teams of community health agents and three teams of the Family Health Program in Campo Grande, Mato Grosso do Sul, from November 2005 to July 2006. The activity is encouraged by program coordinators at the state and county level, who recognize the need for developing criteria for defining which newly detected cases should warrant the performance of home visits and which professionals should be assigned to perform them, in addition to mechanisms for evaluation of the activity, particularly in the case of home visits performed by health professionals holding higher education degrees. With regard to the operative dynamics of the teams investigated, workflow was found to be organized in various ways, which may facilitate or hinder the performance of visits. Most home visits are requested by community health agents in response to demands of users, but they can also be requested by the service itself, in response to internal demands, and the focus of the activity may vary in terms of purpose, content, and level of priority. According to the professionals interviewed, home visits have a number of positive aspects, as they provide a broader perception of reality, family dynamics, living conditions, and needs of users, in addition to facilitating the implementation of preventive and assistance measures and strengthening the connection between users and health care team. Nonetheless, the activity has inherent tensions, as those related to the type of requests placed by users, mostly of clinical nature, which may require secondary and tertiary care approaches, not always available. On the other hand, poverty and unfavorable living conditions, typical of the population assisted by the programs, generate demands for actions related to social assistance, housing, education and work, among many others, which often are not dealt with at all or are managed with a charitable focus. Additional difficulties involve schedules, transects, transportation, manner of establishing first contact and relating to residents during the visits, situations of resistance or refusal by residents, and the very contact with families living in dire conditions. It was found that in order to exert its potential for promotion of integrality, home visits require not only teamwork, by also respect for users and recognition of their singularity. Home visits have an integrative potential, facilitating the performance of health-related actions in the home setting, promoting broader access to health care units, encouraging adoption of preventive measures, adherence to treatment, and support to caretakers, and fostering the development of longitudinality. However, in spite of their potential for facilitating the perception of issues requiring a more sensitive approach, such as alcohol consumption, domestic violence, or sexuality, home visits do not take these occurrences as their object of action, but usually avoid direct contact with such situations. Visits also aid in the integration with secondary and tertiary levels, are valuable in the establishment of a family-focused approach, and are advantageous to the development of intersectoral actions whenever favorable conditions and incentive are available. The activity, however, is not without tensions. In some instances, its focus is authoritarian and intrusive into private life; working conditions are fragile; and visits play the extra role of lessening deficiencies in services and in the governmental ability to tackle structural issues.

Det har nu gått 5 år sedan den nya plan- och bygglagen trädde i kraft, där bland annat det obligatoriska arbetsplatsbesöket infördes. Införandet grundade sig i att myndigheterna tidigare inte hade så bra insyn i byggnationerna runt om i landet. För att öka myndigheternas insyn infördes obligatoriska arbetsplatsbesök. Vid ett arbetsplatsbesök som utförs av en handläggare som representerar byggnadsnämnden är den kontrollansvarige och oftast en byggherre närvarande. Syftet med denna uppsats är att undersöka kontrollansvarigas och byggherrars tankar om kvalitéten på arbetsplatsbesöken motsvarar plan- och bygglagskommitténs intention till att införa obligatoriska arbetsplatsbesök. Detta har gjorts genom intervjuer med kontrollansvariga och byggherrar i två olika kommuner. Intervjuerna visar att införandet av det obligatoriska arbetsplatsbesöket upplevs positivt men det finns fortfarande förbättringspotential. En av utvecklingspotentialerna handlar främst om brist på erfarenhet hos de yngre handläggarna. Det har även framkommit att det råder brist på resurser för att kunna utföra arbetsplatsbesöken i den omfattning som önskas. Det framkommer också att den nya plan- och bygglagen lämnar ett stort utrymme för egen tolkning av lagen, vilket har lett till att det är svårt att avgöra om ett arbetsplatsbesök har utförts på ett korrekt sätt. / It has now been five years since the new Planning and Building Act (Plan- och bygglagen) came into force, in which the mandatory workplace visit was introduced. The introduction was based in that the authorities had not previously had such a good insight into the construction work around the country. To increase transparency, the authorities introduced mandatory workplace visits. At a workplace visit conducted by an officer who represents the building committee is the control manager, and usually a developer present. The purpose of this essay is to examine the control manager´s and developer´s thoughts on the quality of workplace visits corresponds to the Planning and Building Committee's intention to introduce mandatory workplace visits. This has been done through interviews with control managers and developers in two different municipalities. The interviews show that the introduction of the mandatory workplace visit is perceived positively but there is still potential for improvement. One of the development potential is mainly about the lack of experience of the younger officers. It has also emerged that there is a lack of resources to carry out workplace visits, to the extent desired. It also emerged that the new Planning and Building Act (Plan- och bygglagen) leaves a lot of room for your own interpretation of the law, which has led to difficulties to determine whether a workplace visit has been carried out correctly.

觀光旅遊業已成為二十一世紀的明星產業，根據觀光局統計2015年來臺觀光旅客已達到1,043萬人次，觀光外匯收入更達到4,528億元。觀光旅遊業的迅速發展，不僅可藉由吸引外來觀光客增加外匯收入、創造就業機會，政府亦能以創新思維，推動整合性政策及各縣市行銷策略來振興經濟，藉此提升國民的生活品質。若能找出臺灣觀光發展特色並永續經營，必讓臺灣成為新的區域中心點、成為亞太新觀光中心。 基於上述研究動機，本研究主要探討2014年來臺觀光旅客所參與活動的特性。以交通部觀光局所提供之問卷，進行資料整理並使用決策樹分析，找出來臺旅客所參與各項活動之特徵，進而瞭解來臺旅客旅遊動機、消費情形及休憩滿意度，以供政府及民間相關單位研擬國際觀光宣傳與行銷策略、提昇國內觀光服務品質與國際旅遊觀光競爭力之參考，並持續提升臺灣觀光品質形象，更努力建構質量並進的觀光環境，希望能奠定觀光產業從量變到質變的基礎，達到擴大觀光服務輸出的目的。 / Tourism has become a major industry in Taiwan in the 21st century. According to the Tourism Bureau, Taiwan received over 10 million international visitors in 2015, which generates over 4.5 billion New Taiwan dollars in revenue. With the industry fast booming, tourism revenue is increased and new jobs are created. The government is thus able to boost the economy through innovation in all comprehensive policies and collaboration between cities and counties on marketing strategies, which in turn raises the living standards of Taiwanese citizens. If the industry is developed efficiently and sustainably, Taiwan has the potential to be the next focal point of Asian-Pacific tourism. With the information mentioned above in mind, this study aims to analyze international visitors to Taiwan and activities they engaged in in the year 2014. Based on surveys provided by the Tourism Bureau, it utilizes decision tree analysis to identify the characteristics of visitors and their activities. It further explores their purpose of visit, spending during and overall satisfaction with their stay. In doing so, it could make a positive contribution when the government and tourism-related industries intend to devise future marketing strategies, improve service performance, and build a global image to attract more tourists. All in all, more emphasis should be laid on quality than quantity in order for the tourism industry to expand efficiently and sustainably.

Sammanfattning Bakgrund: Forskning visar att ätstörningar hos skolelever blir alltmer vanligt både nationellt och internationellt. Det förekommer mest hos flickor men ökar även hos pojkar. Uppskattningsvis har 10 % ätstörningssymtom. Ca 4-5% av alla flickor har någon gång insjuknat i en allvarlig ätstörning i Sverige. Det är av vikt att upptäcka dessa skolelever då konsekvenserna kan medföra allvarliga hälsoproblem med långdraget, ibland kroniskt förlopp och i värsta fall död. Syfte: Beskriva skolsköterskors erfarenheter av att upptäcka ätstörning hos skolelever. Metod: Tio semistrukturerade intervjuer genomfördes med skolsköterskor. Intervjuerna analyserades utifrån en kvalitativ innehållsanalys med induktiv ansats. Resultat: Skolsköterskan upptäcker ätstörningar genom sitt hälsofrämjande arbete i både de planerade och spontana hälsobesöken, men också genom att vara uppmärksam på risksignaler hos skolelever som avvikande beteende samt ha ett könssperspektiv. Skolsköterskan är beroende av andras information, såsom pedagoger, kompisar, extern personal, föräldrar och skoleleven själv för att upptäcka ätstörning. Skolsköterskorna har goda kunskaper om ätstörning men ingen stor erfarenhet av att upptäcka detta. Utbildning och tydliga riktlinjer eftersöks då osäkerhet upplevs. Slutsats: Elevhälsovården saknade riktlinjer och arbetsrutiner för att upptäcka ätstörning. Därför är det viktigt att utveckla och modernisera tydliga riktlinjer, vilket skulle kunna bidra till tidig upptäckt av ätstörningar hos skolelever.   Nyckelord: Elevhälsa, hälsobesök, hälsofrämjande, hälsosamtal, information, kroppsuppfattning. / abstract Background: Research shows that eating disorders among school students are becoming increasingly common both nationally and internationally. It occurs most in girls but is also increasing among boys. Estimately 10% suffers from eating disorder symptoms. About 4-5% of girls have ever suffered from a serious eating disorder in Sweden. It is important to discover these schoolchildren as the consequences can lead to serious health problems with the longevity, sometimes chronic progression and in worst case death. Purpose: Describe the school nurse's experience of detecting eating disorders among school students. Method: Ten semistructured interviews were conducted with school nurses. The interviews were analyzed based on a qualitative content analysis with an inductive approach. Result: The school nurse detects eating disorders through his health promotion work in both planned and spontaneous health visits, but also by paying attention to the risk signals of school students as deviating behavior meanwhile having a gender perspective. The nurse was dependent on other people's information, such as educators, friends, external staff, parents and the actual school student to detect eating disorders. School nurses have good knowledge but no experience detecting it. Education and clear guidelines were sought sines uncertainty was experienced in detecting eating disorders. Conclusion: Student health care lacked guidelines and work routines to detect eating disorders. Therefore, it is important to develop and modernize clear guidelines, which would mean that school nurses would discover more schoolchildren and thereby reduce suffering. Keyword: Body perception, health consultation, health promotion, health visit, information, student health.

Objectifs : L’objectif principal de cette étude est de connaître l’âge auquel les dentistes québécois recommandent la première visite dentaire chez les enfants. Les objectifs secondaires sont d’identifier des facteurs qui peuvent influencer l’âge auquel les dentistes recommandent la première visite dentaire, d’identifier les facteurs qui freinent les dentistes à voir de jeunes enfants et de vérifier les connaissances des dentistes concernant la prise en charge des jeunes patients. Méthode : Une invitation à répondre à un questionnaire informatisé confidentiel regroupant 32 énoncés a été envoyée aux membres de l’Ordre des dentistes du Québec (ODQ). Résultats : 263 dentistes québécois ont répondu en tout ou en partie au questionnaire. L’âge moyen recommandé pour la première visite dentaire est de 21,1 mois (±11,8). Les dentistes qui recommandent une visite dentaire plus tôt sont les femmes (p<0,001), les dentistes pédiatriques (p=0,001), les dentistes ayant gradué depuis 2000 (p=0,005), les répondants connaissant la recommandation de la première visite à tout au plus an (p=0,001), le concept de la maison dentaire (p=0,01), ceux qui sont au courant que les soins dentaires sont la première cause d’anesthésie générale chez les enfants canadiens (p=0,006) ainsi que ceux très intéressés à recevoir des formations supplémentaires (p<0,05). Les participants estiment que le comportement et le manque de participation sont les principaux obstacles qui les empêchent de traiter de jeunes enfants. Conclusion : En moyenne, les répondants recommandent la première visite dentaire à l’âge de 21,1 mois, ce qui est supérieur à un an, l’âge recommandé par l’Association dentaire canadienne. Afin de sensibiliser les dentistes à la pertinence de la première visite dentaire avant un an, il serait pertinent que l’ODQ fasse des campagnes de promotion auprès des dentistes et de la population québécoise. Il serait aussi souhaitable d’augmenter les formations continues sur ce sujet et d’inclure dans les curriculums de doctorat en médecine dentaire des stages cliniques avec des enfants de moins de deux ans. / Objectives: The aim of this study is to determine the age at which Quebec dentists recommend the first dental visit. Secondary objectives are as follow: to identify the factors that influence the age at which dentists recommend the first dental visit, to identify dissuasive elements that keep dentists from treating young children, and to evaluate the dentists’ knowledge in regard to infant patient care. Methods: Members of the Ordre des dentistes du Québec were invited to answer to a confidential online survey containing 32 questions. Results: 263 Quebec dentists answered the questionnaire, in totality or partially. The average age recommended for the first dental visit is 21.1 months (±11.8). Dentists who recommend an earlier dental visit are: women (p<0.001), pediatric dentists (p=0.001), dentists who graduated since 2000 (p=0.005), respondents who already knew the recommendation for the a first dental visit at age one (p=0.001), respondents who were familiar with the dental home concept (p=0.01), respondents who knew that dental care is the first reason for general anesthesia among Canadian children (p=0.006) and those who are very interested in following an additional training course in pediatric dentistry (p<0.05). Patient’s behavior and lack of cooperation are the main identified reasons that prevent dentists from treating infants. Conclusion: On average, the participants recommend the first dental visit at 21.1 months, which is later than one year (the age recommended by the Canadian Dental Association). In order to make dentists aware of the importance of the first dental visit before one year old, it would be pertinent for the ODQ to carry out promotional campaigns addressed to dentists as well as Quebec’s general population. It would also be pertinent to increase continuing education on this subject and to include clinical internships with children aged under two in the doctoral programs of general dentistry.

The tool allows distribution of credit for the conversion to various marketing activities. So-called attribution modelling is concerned. The distribution of conversion is described by the models, except those most famous (first interaction model, last interaction model, linear model), that allow to create any distribution of conversion to several marketing activities. The use of this tool may be useful in the surveys of the effectiveness of marketing activities.

Thesis is focused on an assessment visit to the Holy Father in Brno in terms of marketing and promotion. The theoretical part of the market and compares the non-profit sector, in particular the interaction and impact of marketing in these different areas. Practical part provides the theoretical background knowledge of the practical realization of the visit and evaluate its impact on the stakeholder groups.

Islamophobia and misconceptions or negative portrayal of Muslims have led Muslims in Western societies being discriminated by people who hold religious and racial prejudice. Against this backdrop, Muslim communities in Britain run a national campaign called “Visit My Mosque”. This thesis explores whether the campaign follows the three variables of social movements: political opportunities, mobilising structures, and framing processes to take shape and emerge. Close examination to data, collected from interviews with four Muslim activists, reveals themes which point to the variables. The regional political context in Europe following the terrorists attack at the office of Charlie Hebdo magazine in Paris triggers activists in Britain to launch the “Visit My Mosque” campaign. The political climate provides an opportunity for Muslims to take collective action. The pressure on Muslim communities, as a result of Islamophobia and negative portrayal of Muslims by some sections of the media, provides narratives to transform grievances into action. And finally, the campaign emerges due to the presence of the Muslim Council of Britain (MCB) which facilitates the campaign and provides support to networks of participating mosques. These findings may offer more understanding into the study of social movements in general and religious activism in particular.