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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
211

Aplica??o do formalismo SAN para avalia??o de desempenho de uma equipe de desenvolvimento de software baseada no modelo Waterfall

Massitela, Ildo In?s Rob?o 23 March 2016 (has links)
Submitted by Caroline Xavier (caroline.xavier@pucrs.br) on 2017-06-23T15:01:28Z No. of bitstreams: 1 DIS_ILDO_INES_ROBAO_MASSITELA_COMPLETO.pdf: 2008637 bytes, checksum: 895eea8912eb209a16b0a13fa5ec0421 (MD5) / Made available in DSpace on 2017-06-23T15:01:28Z (GMT). No. of bitstreams: 1 DIS_ILDO_INES_ROBAO_MASSITELA_COMPLETO.pdf: 2008637 bytes, checksum: 895eea8912eb209a16b0a13fa5ec0421 (MD5) Previous issue date: 2016-03-23 / Conselho Nacional de Pesquisa e Desenvolvimento Cient?fico e Tecnol?gico - CNPq / The proliferation of the use of software on a daily basis from various institutions is an indisputable fact, whether academic institutions, industrial, commercial, among others. This great looking software creates a great pressure environment in academia and software industry regarding the responsiveness of the great demand. The performance assessment can be a major benefit to the institutions, decision-making can contribute in increasing and improving the responsiveness of growing demand. This paper aims to show, based on a case study, the use of stochastic modeling for performance evaluation of a software development team that has the waterfall model based software design. Despite being a model that has been criticized, it has been a feature in various software projects for its rigid structure and focused management. Some of the factors that ensure a good management are very different design phases where one phase does not start without the other has finished and documentation that helps to focus the institutional history over time. / O prolifera??o do uso de softwares no dia a dia de diversas institui??es ? um fato incontest?vel, quer seja institui??es acad?micas, industriais, comerciais, dentre outras. Esta grande procura de softwares cria um ambiente de grande press?o na academia e na ind?stria de software no que se refere a capacidade de resposta da grande demanda. A avalia??o de desempenho pode ser um dos grandes benef?cios para as institui??es, na tomada de decis?es que podem contribuir no aumento e melhoria da capacidade de resposta da crescente demanda. O presente trabalho tem como objetivo mostrar, com base num estudo de caso, a aplica??o de modelagem estoc?stica para avalia??o de desempenho de uma equipe de desenvolvimento de software que tem o modelo de processos Waterfall como base do projeto de software. Apesar de ser um modelo que vem sofrendo cr?ticas, tem sido um recurso em v?rios projetos de software pela sua estrutura r?gida e muito focada no gerenciamento. Alguns dos fatores que garantem um bom gerenciamento s?o as fases do projeto bem distintas, onde uma fase n?o se inicia sem que a outra tenha terminado e o foco para documenta??o que ajuda no hist?rico institucional ao longo do tempo.
212

Avalia??o de preditores de crescimento p?s-traum?tico em uma popula??o de mulheres com c?ncer de mama

Quiroga, Carolina Villanova 10 January 2018 (has links)
Submitted by PPG Psicologia (psicologia-pg@pucrs.br) on 2018-04-02T19:21:49Z No. of bitstreams: 1 DIS_CAROLINA_VILLANOVA_QUIROGA.pdf: 1974519 bytes, checksum: 6331ed342432c52563d3dfa39511b9c7 (MD5) / Approved for entry into archive by Tatiana Lopes (tatiana.lopes@pucrs.br) on 2018-04-12T13:33:29Z (GMT) No. of bitstreams: 1 DIS_CAROLINA_VILLANOVA_QUIROGA.pdf: 1974519 bytes, checksum: 6331ed342432c52563d3dfa39511b9c7 (MD5) / Made available in DSpace on 2018-04-12T13:37:17Z (GMT). No. of bitstreams: 1 DIS_CAROLINA_VILLANOVA_QUIROGA.pdf: 1974519 bytes, checksum: 6331ed342432c52563d3dfa39511b9c7 (MD5) Previous issue date: 2018-01-10 / Coordena??o de Aperfei?oamento de Pessoal de N?vel Superior - CAPES / Posttraumatic growth (PTG) refers to a positive psychological change which results from challenging and tough situations. Studies show that the development of high levels of PTG after a specific situation is positively related to the use of adaptive coping strategies, rumination, perception of social support and the actual situation being experienced as traumatic, such as breast cancer. From this perspective, a tool that evaluates different emotional and interpersonal aspects of an individual with cancer can be useful when working with prevention and promotion of mental health and quality of life. Knowing predictors of PTG, already described in literature, can be used as a resource to aid the process of elaboration. That would enable thinking about treatments that prioritize possible positive aspects, working in adaptive coping strategies to assist in the situation elaboration. This dissertation had as an initial objective to verify if social support perception, rumination, and use of adaptive coping strategies show a significant correlation with levels of PTG in women with confirmed breast cancer diagnosis. In order to do that, a transversal and exploratory research with two studies was conducted. The first a systematic review that focused on compiling and discussing the results of studies that studied rumination and/or social support as predictors of PTG. The second a empiric study, transversal and exploratory, with the objective of verifying if PTG is a variable present in women with breast cancer in Brazil (n=84) and if rumination, social support and adaptive coping strategies prove to be predictors of it in this population. The Posttraumatic Growth Inventory, Ways of Coping Checklist, Scale of Perceived Social Support (adult version), Rumination and Reflection Questionnaire, Baptista Depression Scale (adult version) were used, and a sociodemographic and health scale was applied.On study 1, there were found 12 articles that corresponded to the including and excluding established criteria. Through quantitative analysis of the methodological and results quality, it was observed that there is almost a consensus of rumination and social support being predictor variables for PTG in different populations. As for study 2, marital social support and adaptive coping strategies were the predictors for PTG in the studied sample. The total score of social support did not appear as a predictor, but presented a significant positive correlation. Moreover, having a religion of identification contributed in regressive models for two different factors that composed the instrument utilized for PTG evaluation. From these studies, it was concluded that the social support, rumination, and adaptive coping strategies variables proved to be predictors of higher scores of PTG. However, it is believed that each one will present different contributions according to the studied populations. The study of predictors is still recent in Brazil regarding PTG. From this research, path is opened to other studies with different populations and methodologies in order to better understand the specificities of this model and its evaluated variables in the Brazilian context. Nonetheless, this dissertation contributes to the foundation of intervention strategies based on these predictors to this specific population. / O crescimento p?s-traum?tico (CPT) trata de uma mudan?a psicol?gica positiva resultante de situa??es vividas em circunst?ncias desafiadoras e dif?ceis. Estudos apontam que o desenvolvimento de altos ?ndices de CPT ap?s uma situa??o espec?fica est? positivamente relacionado ao uso de estrat?gias de coping adaptativas, rumina??o, percep??o de suporte social e da situa??o vivida como traum?tica, como ? o caso do c?ncer de mama. Nesta perspectiva, uma medida que avalie diferentes aspectos emocionais e interpessoais do indiv?duo com c?ncer se mostra ?til no trabalho da preven??o e promo??o de sa?de mental e qualidade de vida. O conhecimento acerca dos preditores de CPT, j? descritos na literatura, pode ser usado como recurso para auxiliar no processo de elabora??o. Pode-se assim pensar em tratamentos que priorizem poss?veis aspectos positivos, trabalhando estrat?gias de enfrentamento adaptativas no que diz respeito ao aux?lio na elabora??o da situa??o. Esta disserta??o teve como objetivo geral verificar se percep??o de suporte social, rumina??o e uso de estrat?gias de coping adaptativas apresentam correla??o com os escores de CPT de mulheres com diagn?stico confirmado de c?ncer de mama. Trata-se de uma pesquisa transversal e explorat?ria, dividida em dois estudos. O primeiro uma revis?o sistem?tica que buscou copilar e discutir resultados de estudos que objetivaram estudar a rumina??o e/ou suporte social como preditores de CPT. O segundo um estudo emp?rico, transversal e explorat?rio, com objetivo de verificar se o CPT ? uma vari?vel presente em mulheres com c?ncer de mama no Brasil (n=84) e se rumina??o, suporte social e estrat?gias de coping adaptativas se mostram preditores do mesmo nesta popula??o. Utilizou-se o Invent?rio de Crescimento P?s-Traum?tico, Invent?rio de Estrat?gias de Coping de Folkman e Lazarus, Escala de Percep??o de Suporte Social, Question?rio de Rumina??o e Reflex?o, Escala Baptista de Depress?o ? vers?o adultos, e aplicada ficha de dados 10 sociodemogr?ficos e de sa?de. No estudo 1, encontrou-se 12 artigos que corresponderam aos crit?rios de inclus?o e exclus?o estabelecidos. Atrav?s de an?lise quantitativa da qualidade metodol?gica e qualitativa dos resultados, observou-se que h? quase consenso de que rumina??o e suporte social s?o vari?veis preditoras de CPT em diferentes popula??es. J? no estudo 2, o suporte social marital e estrat?gias de coping adaptativas foram preditoras de CPT na amostra estudada. O escore total de suporte social n?o se mostrou preditor, mas apresentou correla??o positiva significativa. Ademais, possuir religi?o de identifica??o contribuiu em modelos regressivos para dois diferentes fatores que comp?e o instrumento para avalia??o de CPT. A partir dos estudos, concluiu-se que as vari?veis suporte social, rumina??o e estrat?gias de coping adaptativas se mostram preditoras de maiores escores de CPT. Por?m, acredita-se que as mesmas apresentem diferentes contribui??es de acordo com as popula??es estudadas. O estudo de preditores ainda ? recente no Brasil no que diz respeito ao CPT. A partir desta pesquisa, abre-se espa?o para outros estudos, com diferentes popula??es e metodologias, a fim de melhor compreender as especificidades do modelo e das vari?veis avaliadas no contexto brasileiro. Entretanto, esta disserta??o contribui para o embasamento de estrat?gias de interven??o pautadas nestes preditores para esta popula??o espec?fica.
213

Uso dos resultados do ENEM por escolas p?blicas estaduais de Campinas: voz de gestores, professores e alunos

Gon?alves, Simone Jorge 12 December 2017 (has links)
Submitted by SBI Biblioteca Digital (sbi.bibliotecadigital@puc-campinas.edu.br) on 2018-12-12T11:23:09Z No. of bitstreams: 1 Simone Jorge Gon?alves.pdf: 2137316 bytes, checksum: bd74339e64b5643d32879c982ee09288 (MD5) / Made available in DSpace on 2018-12-12T11:23:09Z (GMT). No. of bitstreams: 1 Simone Jorge Gon?alves.pdf: 2137316 bytes, checksum: bd74339e64b5643d32879c982ee09288 (MD5) Previous issue date: 2017-12-12 / The 1990s are marked by the federal, state and public manager?s interests and actions in evaluating public education institutions. Among these evaluation policies, the National High School Exam (Enem), instituted in 1998, stands out, which objective is not only verify the results of schools, but, especially, the avaluated individual. In 2009, there was a reformulation, now known as New Enem, instrument used for access to the federal public universities by the Unique System (Sisu); participation in government programs for the granting of scholarships to private universities: University for All Program (ProUni) and Student Funding (Fies). Another characteristic attributed to the exam is in the scores acquired by the participants are associated to the averages of the schools from which they study, the disclosure of such averages made possible the creation of rankings. Thus, this study aimed to investigate the school actors? perceptions about the Enem?s results use considering the score achieved by two state public schools of the exam. In order to reach the objective, a bibliographical and documentary research, documentary analysis; besides interviews with two managers of each school; focus groups with nine teachers and twelve students from one school; eight teachers and thirteen students from the other, totaling forty-six participants. As a result, it was verified that the relevance acquired by the Enem was maximized, since, besides the ranking of the schools, it does not consider the socioeconomic and cultural circumstances in which the students are enrolled, the exam has become a key element for access to higher education, making use of Sisu, ProUni or Fies. From the voices of the participants of the interviews and focus groups, it was possible to capture implications, contradictions, conflicts and tensions regarding the exam. Implications for schools that have their grades published in rankings and for students, since it is through this examination that access to higher education is obtained. There are also conflicts of interest of what management and teachers consider relevant in the teaching and learning processes with which students consider. It is identified, in addition to the above issues, contradictions regarding the perception that managers and teachers have about the pretensions of post high school students those students show have. The answers also reveal tensions experienced by the students because they do not feel sufficiently prepared to obtain satisfactory results in the exam. It is also revealed that there is no use of the results in any of the schools for the redirection of pedagogical practice. Thus, it is necessary to make changes in favor of the training of high school students, constituting the use of Enem as a reference to work in an interdisciplinary way in classrooms. / A d?cada de 1990 ? marcada por interesses e a??es dos gestores p?blicos federais, estaduais e municipais em avaliar as institui??es de ensino p?blico. Dentre tais pol?ticas de avalia??o, destaca-se o Exame Nacional do Ensino M?dio (Enem), institu?do em 1998, cujo objetivo n?o estaria apenas em verificar resultados das escolas, mas, sobretudo, do indiv?duo avaliado. A partir de 2009, ocorre a reformula??o do exame, vindo a ser chamado de Novo Enem, instrumento utilizado para acesso ?s universidades p?blicas federais pelo Sistema ?nico (Sisu), bem como ? participa??o nos programas governamentais de concess?o de bolsas de estudos para as universidades privadas ? o Programa Universidade para Todos (ProUni) e o Financiamento Estudantil (Fies) ?. Outra caracter?stica atribu?da ao exame est? nas notas obtidas pelos participantes se associarem ?s m?dias das escolas de onde s?o provenientes e cuja divulga??o ensejou a cria??o de rankings. Dessa forma, esse trabalho teve por objetivo investigar as percep??es de atores escolares sobre o uso dos resultados do Enem, considerando a pontua??o lograda por duas escolas p?blicas estaduais no referido exame. Para alcan?ar o objetivo, realizou-se pesquisa bibliogr?fica e documental, com an?lise documental, seguida por entrevistas com dois gestores de cada escola, al?m de grupos focais com nove professores e doze alunos de uma escola e oito professores e treze alunos de outra, totalizando quarenta e seis participantes. Como resultado, constatou-se que a relev?ncia adquirida pelo Enem foi maximizada, visto que, al?m do ranqueamento das escolas n?o considerar as circunst?ncias socioecon?micas e culturais em que se inserem os alunos, o exame foi se consolidando como pe?a fundamental para acesso ao ensino superior, por interm?dio do Sisu, ProUni ou Fies. Pelas vozes dos participantes das entrevistas e grupos focais, foi poss?vel captar implica??es, contradi??es, conflitos e tens?es com rela??o ao exame. Implica??es para as escolas, que t?m suas notas divulgadas em rankings, e para os alunos, visto que ? por meio deste exame que se obt?m acesso ao ensino superior. H? tamb?m conflitos de interesses envolvendo o que se considera relevante nos processos de ensino aprendizagem, dos diferentes pontos de vista da gest?o, de professores e dos alunos. Identifica-se, al?m das quest?es supracitadas, contradi??es em rela??o ? percep??o que os gestores e professores t?m sobre as pretens?es dos alunos p?s ensino m?dio daquelas que os estudantes revelam ter. As respostas revelam, ainda, tens?es vivenciadas pelos alunos por n?o se sentirem suficientemente preparados para a obten??o de resultados satisfat?rios no exame. Desvela-se, por final, que n?o h? uso dos resultados em nenhuma das escolas para o redirecionamento da pr?tica pedag?gica. Dessa forma, faz-se necess?rio que mudan?as sejam efetivadas em prol da forma??o dos alunos do ensino m?dio, constituindo o uso do Enem como refer?ncia para se trabalhar de forma interdisciplinar nas salas de aula.
214

Servi??o militar prestado em tiro-de-guerra e escola de instru????o militar : uma avalia????o do treinamento, sob o ponto de vista do soldado

Rodrigues, Jos?? do Carmo 28 November 2006 (has links)
Made available in DSpace on 2015-12-03T18:32:55Z (GMT). No. of bitstreams: 1 Jose_do_Carmo_Rodrigues.pdf: 1179161 bytes, checksum: 46c0bde9ab143051f9d68af47df949de (MD5) Previous issue date: 2006-11-28 / This work has aimed at studying soldiers' perceptions within seventy Five military units of S??o Paulo State, concerning the training conditions they were submitted when serving the initial military service. This study has been an exploratory field research within qualitative and quantitative approaches. Four thousand, nine hundred and sixty three questionnaires have been filled in by all Tiros-de-Guerra (TG) and Escola de Instru????o Militar (EsIM) of S??o Paulo State. Such questionnaires had sixty questions which allowed the characterization of existing factors in the military training of initial military training of initial military service and soldiers' perceptions regarding these factors. The studied matter was to know whether there were differences in the perception of such factors from the point of view of TG and EsIM soldiers. The obtained results have shown that there has been a perception difference. The present research has shown a picture of soldiers' perceptions on the given training. The obtained results suggest the continuation of data analyses, mainly by the Military Service responsible institutions. Such results also suggest the research application within other kinds of military service and its permanent institutionalization. / Este trabalho estudou a percep????o dos soldados de setenta e cinco unidades militares do Estado de S??o Paulo a respeito das condi????es do treinamento do Servi??o Militar Inicial a que foram submetidos. ?? uma pesquisa de campo explorat??ria, com tratamento qualitativo e quantitativo. Foram aplicados 4963 question??rios em todos os Tiros-de-Guerra e Escolas de Instru????o Militar do Estado de S??o Paulo. O question??rio possui sessenta quesitos que permitiram caracterizar os fatores presentes no treinamento militar do Servi??o Militar Inicial e a percep????o do soldado referente a esses fatores. O problema estudado foi saber se h?? diferen??as na percep????o desses fatores por parte dos soldados dos Tiros-de-Guerra e da Escola de Instru????o Militar. Os resultados obtidos indicam que existe diferen??a de percep????o dos fatores envolvidos. A pesquisa permitiu apresentar um retrato da percep????o dos soldados acerca do treinamento realizado. Os resultados obtidos sugerem a continuidade da an??lise dos dados, principalmente pelos ??rg??os respons??veis pelo servi??o militar, bem como a aplica????o da pesquisa para outros modelos de presta????o de Servi??o Militar e sua institucionaliza????o em bases permanentes.
215

Avalia????o da aplica????o de conte??dos de treinamento no trabalho : uma contribui????o metodol??gica

Pinto, Caroline Garcia 09 September 2005 (has links)
Made available in DSpace on 2015-12-03T18:32:55Z (GMT). No. of bitstreams: 1 Caroline_Garcia_Pinto.pdf: 1184380 bytes, checksum: 98ec7d1e801c841e17fccea05a8cc7c2 (MD5) Previous issue date: 2005-09-09 / Facing such an environment of a current rough competition, the innovation is the key part for the survival of the enterprises. The innovation itself arrives from the knowledge, turning it into a big competitive differential. By reason of that, the corporations have highly invested in knowledge and personnel mainly through training which allows the enterprises to acquire new knowledge and transfer it to their personnel. However, only the investment in training itself ensure neither the absorption of such learning nor the application of those contents ministered in the training, i. e., it does not ensure the efficacy oh the training. For that reason, many studious of the theme have written methodologies aiming to estimate the efficacy of the training, as the one published by Donald Kirkpatrick, the most known and used nowadays. He suggests four levels of assessment, of reaction, of knowledge, oh behavior and results. Like the other published methodologies, he does not suggest, however, which aspects should be measured in each level. Thus, this work, based on Kirkpatrick's methodology, aims to complete that of author, as it researches the most relevant independent variables that interfere in the assurance of the application the training contents at work and place them according to their levels of assessment. To achieve such a result, the main theories of learning were analyzed as well as the motivational theories, the methodologies of planning, fulfillment and assessment of the efficacy of training, which were the theoretical foundation to carry out the two field-researches having as respondents, managers, instructors and participants in training. The analysis of frequency and factorial of the research data identified a group of twenty independent variables of major relevance to the application of contents of training at work, which where allocated in four levels of assessment, three oh those suggested by Kirkpatrick (reaction, knowledge and behavior) and one level named pre-assessment, suggest by this study. This new level has a preventive character, innovating on collaborating with the optimization of investments and the betterment of the efficacy, as it enables the correction of failures even before carrying out the trainings. Besides the identification of the variables and the definition of their respective levels of assessment, the weights for each variable were also defined in order to facilitate the consolidation of the assessment results has not been focus on this work as it has a financial approach. / Frente ao ambiente de concorr??ncia acirrada atual, a inova????o ?? pe??a chave para a sobreviv??ncia das empresas. Por sua vez, a inova????o nasce a partir do conhecimento, tornando-o desta maneira um grande diferencial competitivo. Com isso, um alto investimento no conhecimento e nas pessoas vem sendo despendido pelas corpora????es, sendo uma de suas facetas o investimento em treinamento, j?? que este permite ??s empresas obterem novos conhecimentos e transferirem conhecimentos de seu dom??nio entre seus pr??prios funcion??rios. Mas, apenas investir em treinamento n??o assegura por si s?? a absor????o e aplica????o dos conte??dos ministrados em treinamento no trabalho, ou seja, n??o garante a efic??cia do treinamento. Frente a isto, muitos estudiosos do tema publicaram metodologias para avalia????o da efic??cia de treinamento, sendo a mais conhecida e utilizada atualmente a sugerida por Donald Kirkpatrick. Este autor sugere quatro n??veis de avalia????o, de rea????o, de conhecimento, de comportamento e de resultados, mas assim como as demais metodologias publicadas, n??o sugere quais aspectos dever??o ser mensurados em cada um dos n??veis apresentados. Desta maneira, tendo como base a metodologia apresentada por Kirkpatrick, este trabalho tem como objetivo complementar o trabalho deste autor, na medida em que pesquisa quais s??o as vari??veis independentes mais relevantes que interferem na garantia da aplica????o de conte??dos de treinamento no trabalho e as aloca em seus respectivos n??veis de avalia????o. Para tanto, foram analisadas as principais teorias da aprendizagem, teorias motivacionais, metodologias de planejamento, realiza????o e avalia????o de efic??cia de treinamentos, que deram embasamento te??rico para a realiza????o de duas pesquisas de campo, tendo como respondentes gestores, instrutores e participantes de treinamento. A an??lise de freq????ncia e fatorial dos dados das pesquisas identificou um grupo de 20 vari??veis independentes de grande relev??ncia para a aplica????o de conte??dos de treinamento no trabalho, que foram alocadas em quatro n??veis de avalia????o, tr??s sugeridos por Kirkpatrick (rea????o, conhecimento e comportamento) e um n??vel, denominado pr??-avalia????o, sugerido por este estudo. Este novo n??vel possui um car??ter preventivo, inovando ao colaborar na otimiza????o de investimentos e melhoria da efic??cia, tendo em vista que possibilita a corre????o de falhas antes mesmo da realiza????o de treinamentos. Al??m da identifica????o das vari??veis e defini????o de seus respectivos n??veis de avalia????o, tamb??m foram definidos pesos para cada vari??vel, a fim de facilitar na consolida????o dos resultados da avalia????o de cada n??vel. O n??vel de avalia????o de resultados por ter uma abordagem financeira n??o constitui foco deste trabalho.
216

Percep????o dos usu??rios de um sistema de informa????o gerencial como ferramenta de apoio para a gest??o de indicadores de desempenho de um BSC - "Balanced Scorecard" : estudo de uma empresa do setor eletro-eletr??nico no Brasil

Souza, Paulo Nunes de 25 November 2003 (has links)
Made available in DSpace on 2015-12-03T18:32:56Z (GMT). No. of bitstreams: 1 Paulo_Nunes_de_Sousa.pdf: 862983 bytes, checksum: 406978693adbf80d6fa211b286ca2f4b (MD5) Previous issue date: 2003-11-25 / This study had the objective of studying a business case about the user's perception on BSC - Balanced Scorecard - as a support tool to the management of goals and plans related to the users' strategic planning. A research was done in Philips do Brasil Ltda. (Lighting Division) where the information system named BBS On Line has been using to manage the company's performance indicators, goals and action plans. Two administrators of BBS On Line system were interviewed and the 52 users of the system in Brazil were divided in 3 groups (Brazil Commercial, Brazil Industrial and Latin America) where to 43 users it was applied a specific questionnaire with the objective of evaluating the satisfaction degree of the system users relating to five (5) categories: 1) user's participation on BSC management; 2) characteristics of the software BBS On line in relation to the BSC; 3) technical characteristics of the software BBS On Line; 4) data management and 5) availability of information. A factorial analysis was done in order to identify the 5 categories mentioned above as well as the 3 groups of users above were related to that 5 categories by a discriminant analysis. By the results of the survey, it was concluded that the BBS On Line users are satisfied with the application, although some issues need to be addressed by Philips: 1) the application reports did not meet the needs of the Industrial Group; 2) make available an on-line help tool and other handbooks to support the users' learning process regarding to the usage of the application and 3) the Latin America Group would like to be involved in the BSC management. In the users' opinion, the BBS On line supports the management of the performance indicators; its data can be easily accessed and recorded facilitating the users' analysis and decision. Users also think that the information generated by the system is reliable and the performance indicators are presented in a suitable way. Finally, the users feel comfortable using the BBS On Line and their expectation are covered by the system functions and database. / O objetivo desta pesquisa foi realizar um estudo de caso sobre a percep????o dos usu??rios de um sistema de informa????o gerencial como ferramenta de apoio para a gest??o de indicadores de desempenho de um BSC - Balanced Scorecard como m??todo para a gest??o das metas e planos relacionados a seu planejamento estrat??gico. Foi realizada uma pesquisa na Philips do Brasil Ltda., divis??o Lighting, que utiliza o sistema de informa????o denominado BBS OnLine para contribuir na gest??o dos indicadores de desempenho, metas e planos de a????o relacionados com o assunto. Essa pesquisa, baseada em entrevista com os gestores do sistema e question??rio aplicado a 43 dos 52 usu??rios do sistema no Brasil, teve como objetivo analisar o grau de satisfa????o dos usu??rios do sistema com rela????o a cinco categorias: Participa????o dos usu??rios na gest??o do BSC, Caracter??sticas do software BBS OnLine, com rela????o ao BSC.; Caracter??sticas t??cnicas do software BBS OnLine; administra????o de dados e disponibilidade das informa????es. Os usu??rios do sistema foram divididos em tr??s grupos: Brasil comercial, Brasil industrial e Am??rica Latina. Foi realizada uma an??lise fatorial onde foram identificados os cinco fatores acima. Tamb??m foi realizada uma an??lise discriminante que relacionou os tr??s grupos de sujeitos com os cinco fatores discriminados pela an??lise fatorial. O software BBS OnLine cumpre o seu objetivo e n??o h?? restri????es quanto a seu uso. Os usu??rios est??o satisfeitos com a aplica????o, embora alguns pontos mere??am a aten????o da empresa, pois s??o aspectos que apresentam a insatisfa????o dos usu??rios, s??o eles: os relat??rios da aplica????o n??o atendem ao grupo industrial; o sistema de ajuda on-line e outros manuais que possam servir para o aprendizado com rela????o ?? utiliza????o do software e o envolvimento do grupo Am??rica Latina com rela????o ?? participa????o deles na gest??o do BSC. Na opini??o de seus usu??rios, o sistema de informa????o BBS OnLine, facilita o gerenciamento dos indicadores de desempenho, propicia que os dados sejam facilmente acessados e mantidos. Esses dados possuem abrang??ncia, validade e profundidade adequados a an??lise e decis??o a serem tomadas, os usu??rios possuem seguran??a e agilidade utilizando esse software, t??m suas expectativas atendidas em rela????o ??s fun????es e a base de dados do sistema, bem como as informa????es geradas pelo software, que ?? confi??vel, apresenta os indicadores em linguagem adequada, os usu??rios do sistema BBS OnLine entendem que a informa????o ?? disponibilizada em tempo h??bil aos envolvidos e essas informa????es atendem ??s suas necessidades.
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O value at risk - VAR como instrumento de avalia????o do risco da atividade de auditoria cont??bil

Guerra, Andre de Souza 07 October 2005 (has links)
Made available in DSpace on 2015-12-04T11:45:26Z (GMT). No. of bitstreams: 1 Andre_de_Souza_Guerra.pdf: 1156013 bytes, checksum: 0a9632e34cc10b736922fa0d31de122c (MD5) Previous issue date: 2005-10-07 / One of the largest current concerns for the companies of Auditing is treated in the process of evaluation of the Risk contained in their activity. The Risk of the Activity of Auditing can be defined as the Risk contained in their customers and in the case of an inconsistent evaluation on the part of the responsible auditors for the emission of an opinion about the Financial Statement, can cart several occurrences, from the simple warning by the organ regulator until the bankruptcy of the company of Auditing. To certify that the evaluation of those risks is accomplished in a reliable and appropriate way the independent auditors apply a series of technical procedures that assure them the obtaining of evidences that propitiate the safe evaluation. Among the procedures now in use there is a series that has in their base statistical calculations that help the auditor to make the necessary decision, based in scientific data. Such statistical procedures are related to obtaining samples and analysis of variations in the accounting initials, in a way to allow a solid evaluation as for the nature and extension of the other exams to be made. This statistical technology applied by the companies of Auditing has the characteristic of orientating the auditor's work as for the nature, that is, it shows what exam should be made, as well as its extension, the amount of tests to be applied to obtain the certainty about the qualification of the Financial Statement. However, some statistical tools are being applied, in order to help the auditor directly on the quantification of the risk, and consequently its evaluation. In this case, this work presents a bibliographical research on the existent Risks in the activity of accounting Auditing and on the statistical tool of risk evaluation used by the financial institutions denominated Value at Risk - VaR. The study consisted of presenting a conceptual study about the use of Value at Risk - VaR in the measuring and evaluation of the Risks involved in the activity of Accounting Auditing. It was verified, through the bibliographical revision that Value at Risk - VaR can help the companies of Accounting Auditing in the measuring and evaluation of the Risks involved in its activity, as well as corroborates the hypothesis that it is applicable to the Evaluation of the Risk of the Activity of Accounting Auditing, not only in the financial segment, but, also in companies of the industrial and commercial branches. / Uma das maiores preocupa????es atuais para as empresas de Auditoria ?? o processo de avalia????o do Risco contido em sua atividade. O Risco da Atividade de Auditoria pode ser definido como o Risco contido em seus clientes e que, no caso de uma avalia????o inconsistente por parte dos auditores respons??veis pela emiss??o de um parecer sobre as Demonstra????es Financeiras, pode acarretar ocorr??ncias diversas, desde a simples advert??ncia pelo ??rg??o regulador at?? a fal??ncia da empresa de Auditoria. Para certificar-se da avalia????o desses riscos de maneira confi??vel e adequada, os auditores independentes aplicam uma s??rie de procedimentos t??cnicos que lhe asseguram a obten????o de evid??ncias que propiciem a avalia????o segura. Dentre os procedimentos atualmente em uso, existes aqueles que possuem em sua base c??lculos estat??sticos que auxiliam o auditor na tomada de decis??o precisa, baseada em dados cient??ficos. Tais procedimentos estat??sticos est??o relacionados ?? obten????o de amostragem e an??lise de varia????es nas rubricas cont??beis, de modo a permitir uma avalia????o consistente quanto ?? natureza e extens??o dos demais exames a serem efetuados. Essa tecnologia estat??stica aplicada pelas empresas de Auditoria possui a caracter??stica de nortear o trabalho do auditor quanto ?? natureza, ou seja, direciona qual exame deve ser efetuado, sua extens??o e a quantidade de testes a serem aplicados para obten????o da certeza sobre a qualifica????o das Demonstra????es Cont??beis. Por??m, algumas ferramentas estat??sticas est??o sendo aplicadas para auxiliar o auditor diretamente sobre a quantifica????o do risco e conseq??entemente avalia????o desse. Assim, este trabalho apresenta uma pesquisa bibliogr??fica sobre os Riscos existentes na atividade de Auditoria cont??bil e sobre a ferramenta estat??stica de avalia????o de risco utilizada pelas institui????es financeiras, denominada Value at Risk - VaR. O trabalho consiste em apresentar um estudo conceitual sobre a utiliza????o do Value at Risk - VaR na mensura????o e avalia????o dos Riscos envolvidos na atividade de Auditoria Cont??bil. Constatou-se, por meio da revis??o bibliogr??fica, que o Value at Risk - VaR pode auxiliar as empresas de Auditoria Cont??bil na mensura????o e avalia????o dos Riscos envolvidos em sua atividade, bem como corroborou-se a hip??tese de que ?? aplic??vel ?? Avalia????o do Risco da Atividade de Auditoria Cont??bil, n??o s?? no segmento financeiro, mas tamb??m em empresas dos ramos industrial e comercial.
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Temperamento e sua rela??o com estilos de pensar e criar / Temperament and its relationship with thinking creative styles

Homsi, Silvia Helena Vertoni 14 February 2006 (has links)
Made available in DSpace on 2016-04-04T18:27:21Z (GMT). No. of bitstreams: 1 Silvia Homsi 1.pdf: 3357725 bytes, checksum: 33350d4a7f6fd8e738a5e6a1d1b5bdef (MD5) Previous issue date: 2006-02-14 / This research aims at investigating if there are relationships between temperament and thinking creative styles in university students. The samples were composed by 126 students from two private universities of S?o Paulo state, attending courses from the areas of Biology, Hard and Human Sciences, from both sexes, aged from 17 to 44 (Mo=21 to 25) years old. Two measures were used: the Questionnaire of Typological Assessment QUATI (Zacharias, 2003) and Thinking and Creative Styles Scale (Wechsler, 1999, 2005), which were administered in a collective form. Pearson s Correlation and Multivariate and Unvaried Analysis of Variance were used to analyze the results. A qualitative analysis on function and attitudes of QUATI was also carried out. The results showed that there are not significant relationships between temperament and thinking and creative styles. Significant differences were observed in QUATI factors related to gender and scientific areas. Biology presented considerable higher values on Extroversion attitude, and Thinking and Feeling functions were influenced by age and area. In Thinking and Creative Styles, Biology students presented higher means on Divergent Thinking and Boldness. In relation to the gender variable, men had superior means on Humor-Synthesis scale. We conclude that people with different styles may express their creativity independently their temperament. / Este trabalho tem como objetivo investigar se existe rela??o entre temperamento e os estilos de pensar e criar em estudantes universit?rios. As amostras foram compostas de 126 estudantes das ?reas das ci?ncias Biol?gicas, Humanas e Exatas de duas universidades particulares do interior do estado de S?o Paulo, de ambos os sexos, na faixa et?ria entre 17 a 44 anos (Mo= 21 a 25 anos). Para tanto, foram utilizados dois instrumentos: o Question?rio de Avalia??o Tipol?gica QUATI (Zacharias, 2003) e o Question?rio sobre Estilos de Pensar e Criar (Wechsler, 1999, 2005), que foram aplicados coletivamente. Os resultados foram analisados pela Correla??o de Pearson e An?lises Multivariada e Univariada de Vari?ncia. Tamb?m foi feita uma an?lise qualitativa das fun??es e atitudes do QUATI. Os resultados indicaram que n?o existem rela??es significativas entre temperamento e estilos de pensar e criar. Diferen?as significativas foram observadas por ?rea e por sexo nos fatores do QUATI, sendo a ?rea Biol?gica a que apresentou valores significativamente maiores para a atitude Extrovers?o, e as fun??es Pensamento e Sentimento sofreram influ?ncias para idade x ?rea. Tamb?m para estilos de pensar e criar a ?rea Biol?gicas apresentou m?dias significativamente maiores para os fatores Pensamento Divergente e Ousadia Inovadora e, no que se refere ? vari?vel sexo, o masculino apresentou maior ?ndice no fator S?ntese Humor?stica. Conclui-se que as pessoas de diferentes estilos podem expressar sua criatividade independentemente de seu temperamento.
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Criatividade figural: proposta de um instrumento de avalia??o / Brazilian test of figural creativity: instrument proposal

Nakano, Tatiana de C?ssia 27 June 2003 (has links)
Made available in DSpace on 2016-04-04T18:27:22Z (GMT). No. of bitstreams: 1 TATIANA DE CASSIA NAKANO.pdf: 2875398 bytes, checksum: b7301b8c3616a06e7f110522f41f442c (MD5) Previous issue date: 2003-06-27 / Creativity is a multidimensional phenomenon, being an importance aspect to promote the development complete of the person. Considering the drawing as one of the forms of expression of the creativity, the purpose of this study was to create an instrument for evaluate figural creativity among Brazilian children and to investigate the validity and reliability of this instruments. The sample was composed by 120 children, 60 male, 60 female, who were estuding at public Brazilian middle school located in Sao Paulo state. The instruments used were Thinking Creatively with Pictures of Torrance (1990) which had been valited by Wechsler (2002) to the Brazilian culture and another test, Brazilian Test of Figural Creativity, as resulted of this study. Both are tests are comprised of three activities that have to be answered under the form of drawings allowing to evaluate following creative characteristcs: fluency, flexibility, elaboration, originality, emotional expression, movement, fantasy, uncommon perspective, internal perspective, expressiveness of titles, extension of boundaries and synthesis of ideas. Both tests were administred in group situations and scored by trained psychology students and professionals in accordance with the scoring by Wechsler (2002), with exception of the Originality category, due to the need categorizing this dimension within the sample. Concurrent validity for the Brazilian instrument was verified through Pearson Correlation (r=0,81-0,94; p<=0,000). Reliability coefficient for the Brazilian test of figural ranged from r=0,84-0,99 (p<=0,000). Concluding, the Brazilian test of figural creativity had validity and reliability, and need to be normed in order to be used for psychologist to assess Brazilian children?s creativity. / A criatividade ? um fen?meno multidimensional, cada vez mais valorizado como forma de promover o desenvolvimento completo do indiv?duo. Considerando o desenho como uma das formas de express?o da criatividade, o objetivo deste estudo foi a cria??o de um instrumento de avalia??o da criatividade figural e a determina??o da sua validade e precis?o. A amostra foi composta por 120 crian?as, 60M e 60F, de 1? a 4? s?rie do Ensino Fundamental de uma escola p?blica do interior de S?o Paulo. Os instrumentos foram dois testes de criatividade figural: Pensando Criativamente com Figuras de Torrance, validado e padronizado para a popula??o brasileira por Wechsler (2002) e Teste Brasileiro de Criatividade Figural, criado como resultado deste estudo, compostos por tr?s atividades que devem ser respondidas sob a forma de desenhos a partir de est?mulos propostos, permitindo avaliar os indicadores da criatividade (Flu?ncia, Flexibilidade, Elabora??o, Originalidade, Express?o de Emo??o, Movimento, Fantasia, Perspectiva Incomum, Perspectiva Interna, Uso de Contexto, Extens?o de Limites, T?tulos Expressivos, ?ndice Criativo Figural I (soma das quatro primeiras caracter?sticas, consideradas cognitivas) e ?ndice Criativo Figural II (soma de todas as caracter?sticas, englobando cognitivas e afetivas), corrigidas de acordo com o manual de Wechsler (2002), com exce??o da categoria Originalidade, pela necessidade de quantifica??o baseada na amostra estudada. Ao se comparar os resultados por meio da validade simult?nea, pela Correla??o de Pearson, encontrou-se rela??es variando de 0,81 a 0,94 para todas as caracter?sticas criativas avaliadas, e entre 0,84 e 0,99 de precis?o, por meio do teste e reteste. A An?lise Univariada da Vari?ncia demonstrou que existem efeitos de sexo (F=10,02; p<=0,00), s?rie (F=7,07; p<=0,00) e da intera??o destas duas vari?veis (F=5,55; p<=0,00) no desempenho dos participantes, demonstrando a necessidade de se apresentar, em estudos futuros, normas de interpreta??o espec?ficas por sexo e n?vel de escolaridade.
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Propriedades psicom?tricas do question?rio de relacionamento central (CRQ) em portadores de HIV/AIDS / Psychometrical properties from the Central Relationship Questionnaire (CRQ) in HIV/AIDS

Massei, Ariane Cristina 27 February 2009 (has links)
Made available in DSpace on 2016-04-04T18:27:47Z (GMT). No. of bitstreams: 1 Ariane Cristina Massei.pdf: 933389 bytes, checksum: 68f9a72c9d5ac61312c69226ada81e11 (MD5) Previous issue date: 2009-02-27 / Pontif?cia Universidade Cat?lica de Campinas / The interpersonal relationships are important facets of individuals lives, and for those who suffer from chronic diseases, the presence of relationships helps on facing the illness and acceptation of the treatment. The AIDS is an infectious disease, chronic and transmittable, caused by the HIV virus contamination. This contamination caused by AIDS brings physical consequences (lipodystrophy and metabolically disturbs, for example) and psychological ones too, such as anxiety, depression, impotence feelings and apathy, affecting specifically the relation-affective field (prejudice, rejection). The aim of study was to evaluate the psychometrical properties of the Portuguese version of the Central Relationship Questionnaire (CRQ 6.0) of HIV positive outpatients. The CRQ 6.0 is a self-report instrument, based on the Core Conflictual Relationship Theme (CCRT) whose as goal is to assess the central relationship pattern of romantic partners, according to three components: Wish (W), Responses from de Other (RO) and Responses of Self (RS). To the Valid Convergent of CRQ 6.0 study, it was used as external criteria the Symptoms Evaluation Scale (EAS-40), which evaluates psychopathological symptoms. The sample was composed of 50 individuals diagnosed with HIV(G1; 60% male; average age:41,84 years old) and 40 people accompanying other patients to the hospital (G2; 62,5% female; average age: 34 years old). As about the results, the CRQ 6.0 has presented good internal consistence, with Cronbach Alpha coefficients ranging from 0.80 to 0.87 similarly to other international researches. The CRQ 6.0 has presented as well, evidences of convergent validity, with positive and significant association between each one of the CRQ 6.0 components and factors from EAS-40 (from 0.23 to 0.57). Results pointed yet to evidences of discriminant validity of the CRQ 6.0 and EAS-40, with significant differences between G1 and G2 (Mdn from G1= 3,09; Mdn from G2= 2,78; p= 0,032) and between female and male to D from G1 (Mdn fem. = 2,43; Mdn male= 2,03; p= 0,014). Researches with large samples should be conducted . / Os relacionamentos interpessoais s?o parte importante da vida dos indiv?duos, e, para pessoas que sofrem de doen?as cr?nicas, a presen?a dos relacionamentos auxilia no enfrentamento da doen?a e ades?o ao tratamento. A S?ndrome da Imunodefici?ncia Adquirida (SIDA/AIDS) ? uma doen?a infecciosa, cr?nica e transmiss?vel, causada pela contamina??o pelo V?rus da Imunodefici?ncia Humana (HIV). A contamina??o pela AIDS traz conseq??ncias f?sicas (lipodistrofia e disturbios metab?licos, por exemplo) e psicol?gicas, como ansiedade, depress?o, sentimentos de impot?ncia e apatia, afetando especificamente no campo afetivo-relacional (preconceito, rejei??o).O estudo teve como objetivo avaliar as qualidades psicom?tricas da vers?o em portugu?s do Question?rio de Relacionamento Central (CRQ 6.0) junto a pacientes HIV positivos, em tratamento ambulatorial. O CRQ 6.0 ? um instrumento de auto-relato, baseado no m?todo Tema Central de Relacionamento Conflituoso (CCRT) que tem como objetivo identificar o padr?o de relacionamento central de parceiros amorosos, de acordo tr?s componentes: Desejo (D), Respostas do Outro (RO) e Respostas do Eu (RE). Para o estudo de validade convergente do CRQ 6.0, foi utilizado como crit?rio externo a Escala de Avalia??o de Sintomas (EAS-40), que avalia sintomas psicopatol?gicos. A amostra foi composta por 50 indiv?duos com diagn?stico de HIV (G1; 60 % do g?nero masculino; idade m?dia de 41,84 anos) e 40 acompanhantes de pacientes de outras enfermarias (G2; 62,5% do g?nero feminino; idade m?dia de 34 anos). Quanto aos resultados, o CRQ 6.0 apresentou boa consist?ncia interna, com coeficientes de alfas de Cronbach variando de 0,80 a 0,87 semelhantes aos dados encontrados em outras pesquisas internacionais. Apresentou tamb?m evid?ncias de validade convergente, com associa??es positivas e significantes entre alguns componentes do CRQ 6.0 e fatores da EAS-40 (de 0,23 a 0,57). Os resultados apontam ainda para evid?ncias de validade discriminante do CRQ 6.0 e EAS-40, com diferen?as significantes nos escores entre G1 e G2 para o componente RE (Mdn do G1= 3,09; Mdn do G2= 2,78; p= 0,032) e entre sexo feminino e masculino para D do G1 (Mdn do sexo fem. = 2,43; Mdn do sexo masc.= 2,03; p= 0,014). Pesquisas com amostras maiores devem ser realizadas.

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