Syftet med denna uppsats har varit att undersöka digitalisering och dess påverkan på kompetens och kompetensförsörjning inom svenska myndigheter. Detta med avseende på det 16:e hållbarhetsmålet, framtaget av FN, som syftar till att främja fredliga, rättvisa och inkluderande samhällen för en hållbar utveckling. För att uppnå denna vision studeras e-förvaltning och dess inverkan på samhället. Insamling av primärdata har skett genom semistrukturerade intervjuer. Vidare har sekundärdata tillämpats i form av statistik för att stödja en del påståenden. Utifrån denna studie kan det konstateras att digitalisering inom de studerade myndigheterna dels bidragit till att ersätta arbetsuppgifter och dels till att förändra arbetsverktyg. De nya arbetsuppgifterna och arbetsprocesserna har ställt ökade krav på nya kompetenser bland medarbetarna inom den operativa verksamheten. Främst handlar det om en ökad digital kompetens hos medarbetare. Beroende på den digitala mognaden och införandet av digital teknologi varierar efterfrågan på den digitala kompetensen. Ur myndighetens perspektiv har digitaliseringen bidragit till ökad kompetensnivå. Detta har medfört att arbetsuppgifternas process och resultat blir av högre kvalitet. / The purpose of this thesis has been to study how digitalization has affected competency and competency management within Swedish authorities. This regards to the sixteenth sustainable goal developed by the UN which purpose is to promote peaceful, equitable and inclusive societies for a sustainable development. E-governance and its effect on the society is being studied to achieve the vision of a sustainable development. Collection of data has included primary data in the form of semi-structured interviews. Further on, secondary data have been applied in form of statistics for varying contexts. Based on the study’s findings it can be confirmed that the digital transformation within the examined authorities partially has contributed to replace professional tasks and partially to change the working tools used in the operation. The new professional tasks and their applied processes have contributed to higher demands of new competencies within the operation. It is mainly about an increased digital competency of employees. Depending on the digital maturity and the implementation of new technologies, the demand of digital competence varies between the authorities.

Made available in DSpace on 2016-03-15T19:30:50Z (GMT). No. of bitstreams: 1 Marcos Bidart Carneiro de Novaes.pdf: 1974481 bytes, checksum: 0bdf7be239c5b29da7276cd04709fc88 (MD5) Previous issue date: 2012-02-09 / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior / Society and the individual are experiencing a moment of anxiety over risks linked to human action and climate change, from floods and famine to technology-based risks. It is in this context that concerns over economic, environmental and social sustainability emerge. Over a decade ago, a view known as the sustaincentric worldview arose. This is a dialectical synthesis which proposes to overcome the apparently irreconcilable points of view stemming from the "technocentric" and "ecocentric" worldviews. The former prescribes technological solutions for the abovementioned risks and the latter an immediate interruption of economic development as it is known today. This work s theme, the discussion about sustainability and the development of managerial competencies, is a reflection, on the organizational level, of these countless questions which clash with one another and complement one another. This is a work essentially about human and social management of organizations and the people who gather within them to work and cooperate. It is a work focused on managers reality, since they are being called to participate in a broad mentality shift, in which the interests of various stakeholders are taken into account, and not merely those of shareholders. On the theoretical level, this work is based on Giddens (1984, 2009) ideas about structure and action and Beck s (1992, 2007) concepts about risk society. It also draws on McKibben s (2007) and Söderbaum s (2000, 2008) ideas about new economic presuppositions, on Sandberg s (2000, 2007) interpretivist conceptions about competency development and on Engeström s (2001) expansive development. The objective of this research is to cooperatively investigate the development of managers competencies within an organization by introducing the sustainability discussion in this company environment. More specifically, it aims to analyze how the guiding idea of sustainability is understood and signified by corporate actors and how the discussion and practice of sustainability alters these meanings and sets competent actions in motion over time. The work also seeks to understand and problematize how the demands of various interest groups are negotiated during this process. Cooperative inquiry was used as the research methodology, following the works of Heron (1981, 1996), Reason (1994, 2003) and Moreno (1992, 1997). The research was conducted with a group of managers from the hospitality sector in Brazil. The results present a thick description of the paradoxes, limits and possibilities for advances in the reflections and actions of this group of managers, who committed themselves to a project for sustainability competency development within an interpretive and cooperative logic. In this process, face to face encounters, reflexive dialogues and exchange of best practices were the key point. The research trajectory allowed changes to occur in the way these organizational actors understood the meaning of their work and business, regarding sustainability, in the context allowed by the structure. On the level of reflexive and dialogic actions, however, implications for future changes and researches emerged, with this or other groups. / A sociedade e o indivíduo vivem um momento em que se temem riscos relacionados à ação do homem e às mudanças climáticas, desde inundações, grandes formes a riscos ligados a novas tecnologias. É neste contexto que emergem preocupações com a sustentabilidade econômica, ambiental e social. Há mais de uma década surge uma abordagem de sustentabilidade chamada de sustentocêntrica . Esta é uma síntese dialética que propõe a superação dos aparentemente irreconciliáveis pontos de vista fundamentados nas visões tecnocêntrica e ecocêntrica . A primeira pregando soluções tecnológicas para os riscos acima e a segunda uma imediata interrupção do desenvolvimento econômico como hoje é concebido. O tema deste trabalho, a discussão sobre a sustentabilidade e o desenvolvimento de competências gerenciais, é um reflexo no nível organizacional destas inúmeras questões que se chocam e complementam. Este é um trabalho em sua essência sobre a gestão humana e social das organizações e sobre as pessoas que nelas se reúnem para trabalhar e cooperar. É um trabalho focado na realidade de gestores, que são conclamados a participar de uma mudança de mentalidade ampla, na qual, não apenas interesses de acionistas são levados em consideração, mas de diferentes stakeholders. Este trabalho se embasa, no plano teórico, nas ideias sociológicas de Giddens (1984, 2009) sobre estrutura e ação, e de Beck (1992, 2007) sobre sociedade de risco. Recorre também às ideias de McKibben (2007) e Söderbaum (2000, 2008) sobre novos pressupostos econômicos, nas concepções interpretativistas sobre desenvolvimento de competências de Sandberg (2000, 2007) e do desenvolvimento expansivo de Engeström (2001). O objetivo da presente pesquisa é investigar de forma cooperativa o desenvolvimento de competências dos gestores em uma organização, ao se introduzir a discussão sobre sustentabilidade nesta mesma organização. Visa, mais especificamente, analisar como a ideia-força da sustentabilidade é compreendida e significada pelos atores corporativos e de que forma a discussão e prática em relação à sustentabilidade altera estes significados e desencadeia ações competentes, ao longo do tempo. O trabalho procura também compreender e problematizar como são negociadas as demandas dos diversos grupos de interesses durante este processo. Como metodologia de pesquisa recorreu-se à investigação-cooperativa, baseada nos trabalhos de Heron (1981, 1996), de Reason (1994, 2003) e de Moreno (1992, 1997). A pesquisa foi conduzida com um grupo de gestores do setor de Hotelaria no Brasil. Como resultados têm-se a descrição densa das contradições, paradoxos, limites e possibilidades de avanços nas reflexões e ações práticas deste grupo de gestores, que se comprometeram a participar de um processo de desenvolvimento de competências para a sustentabilidade numa lógica interpretativa e cooperativa. Neste processo, encontros vivenciais, diálogos reflexivos e trocas de melhores práticas foram pontos-chave. A trajetória da pesquisa permitiu mudanças significativas na forma como estes atores organizacionais passaram a compreender o significado do seu trabalho e dos negócios, em relação à sustentabilidade. O grupo obteve, sobretudo, avanços de ordem prática, envolvendo ações técnico-operacionais de curto e médio alcance, no contexto que a estrutura permitiu. No plano das ações reflexivas e dialógicas, no entanto, surgiram implicações para mudanças e pesquisas futuras, com este ou outros grupos.

Made available in DSpace on 2016-03-15T19:30:51Z (GMT). No. of bitstreams: 1 Rubens de Araujo Amaro.pdf: 1348722 bytes, checksum: 12b080e8bccba20a651d20c7fd52ff89 (MD5) Previous issue date: 2012-04-20 / Instituto Presbiteriano Mackenzie / The central objective of this study is to analyze how different conceptions of enterprise influence the development of the enterprising competency, taking as a reference the phenomenographic assumption that a single phenomenon is experienced in different ways by individuals. Generally, studies in this field treat competency as a set of attributes held by individuals and activated in real situations to resolve problems and take opportunities. They are based on a realist ontology, where subject and object are considered separate entities, and on an objectist epistemology, which presupposes that there is an objective meaning to all dimensions of the social world, waiting to be discovered by researchers. As a result, a set of individuals attributes that are independent of context are identified. These studies do not take into consideration the influence of the meanings that individuals attribute to their activities when developing their competency for enterprising. This gap is filled by this research, which is based on the idea that the different conceptions entrepreneurs have of their activities both form and organize the attributes put into play when these activities are performed. For this purpose, qualitative research using a methodology that is little known in organizational studies, phenomenography, was conducted. The main authors of this investigation approach are Ference Marton, Roger Säljö and John Bowden in the education area, and Gloria Dall Alba and Jörgen Sandberg in the competency area. This research was performed with twelve young entrepreneurs who participated in a pre-incubation program at a university located in the state of São Paulo. The data was collected based on two rounds of phenomenographic interviews held at the start and end of the program. Minutes from meetings between the students and the program advisors and with consultants from the junior company connected with the university were also used. The data was analyzed using phenomenographic techniques and the results point to the existence of three different ways of conceiving of enterprise within the group: (1) As an extension of a profession; (2) As an economic activity; (3) As an economic activity with a social impact. The evidence shows that these ways of experiencing enterprise lead to different strategies for learning and competency development. The evidence also shows that the individuals who had the deeper conceptions (2 and 3) developed their competency on more complex levels and obtained more success on the program, having their business projects evaluated and being invited to the incubation stage. After they participated in the program, their conceptions remained the same, which shows that learning occurred within the conception the individuals already possessed when they entered the program. This evidence helps to look at competency development in a new light. In order to develop professional competency it is necessary to go beyond the transmission of content required for good professional performance. It is fundamental to promote interventions that transform the conceptions individuals have of their activities. Individuals with deeper conceptions develop competencies on deeper levels. / O objetivo central desse estudo é analisar como as diferentes concepções de empreender influenciam o desenvolvimento da competência empreendedora, tomando-se como referência o pressuposto fenomenográfico de que um mesmo fenômeno é experienciado de diferentes maneiras pelos indivíduos. Em geral, os estudos nesse campo tratam a competência como um conjunto de atributos detidos pelos indivíduos e que são mobilizados em situações reais para solucionar problemas e aproveitar oportunidades. Partem de uma ontologia realista, em que sujeito e objeto são considerados entidades separadas, e de uma epistemologia objetista, que pressupõe haver um significado objetivo em todas as dimensões do mundo social à espera da descoberta pelos pesquisadores. Como resultado, identifica-se um conjunto de atributos individuais independentes do contexto. Esses estudos não levam em consideração a influência dos significados que os indivíduos atribuem às suas atividades no desenvolvimento de sua competência para empreender. Essa lacuna é preenchida por essa pesquisa, que toma como ponto de partida que as diferentes concepções que os empreendedores possuem de suas atividades tanto formam quanto organizam os atributos colocados em jogo para desempenhá-las. Para atingir esse propósito, foi conduzida uma pesquisa qualitativa utilizando uma metodologia pouco conhecida nos estudos organizacionais, a fenomenografia. Essa abordagem de investigação tem como principais autores Ference Marton, Roger Säljö e John Bowden na área de educação, e Gloria Dall Alba e Jörgen Sandberg na área da competência. Essa pesquisa foi realizada com doze jovens empreendedores participantes do programa de pré-incubação de uma universidade situada no Estado de São Paulo. Os dados foram coletados a partir de duas rodadas de entrevistas fenomenográficas realizadas no início e no final do programa. Foram utilizadas também as atas de reuniões desses jovens com os orientadores do programa e com consultores da empresa júnior ligada à universidade. Esses dados foram analisados utilizando-se técnicas fenomenográficas e os resultados apontam para a existência de três maneiras diferentes de conceber o empreender dentro do grupo: (1) Como uma extensão da profissão; (2) Como uma atividade econômica; (3) Como uma atividade econômica de impacto social. As evidências mostram que essas maneiras de experienciar o empreender dão forma a diferentes estratégias de aprendizagem e de desenvolvimento da competência. As evidências também mostram que os indivíduos que partilham das concepções mais profundas (2 e 3) desenvolveram sua competência em níveis mais complexos e obtiveram mais sucesso no programa, tendo seus projetos de negócio avaliados e convidados para a etapa de incubação. Após a participação no programa, as concepções permaneceram as mesmas, o que mostra que a aprendizagem se deu dentro da concepção que os indivíduos já possuíam quando entraram no programa. Essas evidências ajudam a lançar um novo olhar sobre o desenvolvimento de competências. Para desenvolver a competência profissional é preciso ir além da transmissão de conteúdos necessários ao bom desempenho profissional. É fundamental promover intervenções que transformem as concepções que os indivíduos possuem de suas atividades. Indivíduos com concepções mais profundas desenvolvem competências em níveis mais complexos.

... The learning model developed in this study is the ISLANDS learning model. ISLANDS stands for Identification, Setting, List, Application, Note, Duplication, and Scrutinize.This learning model provides space for students to learn independently, it is by searching and finding information about tourism objects and Phrases according to the material, working in groups to practice collaboration skills, sharing information and knowledge, and sharing tasks and responsibilities, leadership, solving problems, actively speaking in German with the help of teachers and native speakers and only focusing on local wisdom which is of course very well known to them, making it easier for them to absorb the material provided by the teacher. In addition, students are also given the opportunity to evaluate the process and their learning outcomes. Thus, it is hoped that this interactive, communicative, active, independent and local wisdom-oriented learning model can increase students’ learning motivation and their mastery of the German language, especially guiding abilities. [Aus: Introduction]

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Mit diesem Buch werden zum einen die Tagung der Kompetenzschulen an sächsischen Hochschulen, die am 30. Mai 2013 mit dem Thema „Nachhaltigkeit – Eine Leitidee in der Weiterbildung des wissenschaftlichen Nachwuchses“ an der TU Bergakademie Freiberg stattfand, und zum anderen die Projektergebnisse der sächsischen ESF-geförderten Kompetenzschulen dokumentiert. Die zentrale Diskussionsfrage lautet, in welcher Form eine nachhaltige Kompetenzentwicklung des wissenschaftlichen Nachwuchses an sächsischen Hochschulen erfolgen kann. Dabei wird der Begriff der nachhaltigen Kompetenzentwicklung unter zwei unterschiedlichen Gesichtspunkten erörtert: Wie können wichtige Schlüsselkompetenzen bei Promovierenden nachhaltig, im Sinne von beruflich zukünftig relevant und anwendbar entwickelt werden? Und wie können darüber hinaus Kompetenzen entwickelt werden, die zu einem ökologisch, ökonomisch bzw. sozial nachhaltigen Handeln anregen? Im Kontext dieser zwei Fragestellungen wird die Rolle der sächsischen Kompetenzschulen diskutiert, deren Ziel in einer über die fachliche Qualifizierung hinausgehenden Kompetenzentwicklung in den Bereichen arbeitsmarktrelevanter Schlüssel- und Führungskompetenzen liegt. Dazu geben sechs geförderte Kompetenzschulprojekte Einblick in ihre strukturellen Rahmenbedingungen, inhaltlichen Schwerpunktsetzungen sowie Best-Practice-Erfahrungen, welche jeweils eine nachhaltige Kompetenzentwicklung für die Promovierenden an der entsprechenden Hochschule fördern sollen. Des Weiteren berichten Doktorandinnen und Doktoranden über ihre Erfahrungen in Bezug auf ihre persönliche Weiterentwicklung und beurteilen die Angebote der Kompetenzschulen aus ihrer jeweils individuellen Perspektive. Eingebettet wird die Rolle der Kompetenzschulen dabei in die Diskussion der Fragestellung, welche Kompetenzen Promovierende benötigen, um „fit“ für die Zukunft zu sein. Dabei wird neben den zentralen Schlüsselqualifikationen auch die Bedeutung solcher Kompetenzen erörtert, die ein ökologisch, ökonomisch sowie sozial nachhaltiges Handeln ermöglichen. / This book summarizes the key outcomes of a conference on „Sustainability as a guiding principle in qualifying young scientists“. In May 2013 the conference was held at TU Bergakademie Freiberg as a joint event of all Competence Schools in Saxony. It also documents the overall project results achieved within these six Saxon Competence Schools, which are funded by the European Social Fund. The central question being discussed is how young scientists’ skills can be developed sustainably at Saxon universities. The term “sustainable competency development” is used to refer to two different aspects: (1) How can key competencies that are important for young scientists be developed in a sustainable manner? Sustainable is here understood as relevant and practically-oriented with regard to young scientists’ future professional life and career. And (2) how can young scientists be enabled to act ecologically, economically as well as socially sustainable? Referring to these two questions the role of Saxon Competence Schools is being discussed which aim at qualifying young scientists in skills that are particularly relevant for the labour market – key and leadership competencies – apart from their expert qualification. For this purpose six funded Competence Schools deliver insights into their structural conditions and their main focusses as well as their best-practice experiences that are meant to enable a sustainable competency development for young scientists at their universities. Furthermore doctoral candidates report on their experiences regarding their personal development and evaluate the competence schools’ offers based on their individual perspective. The role of Competence Schools is additionally discussed concerning the question, which skills young scientists need in order to be well-prepared for future challenges. This question not only focuses on key competencies, but also on the importance of those competencies that enable young scientists to act in an ecologically, economically as well as socially sustainable way.

Mit diesem Buch werden zum einen die Tagung der Kompetenzschulen an sächsischen Hochschulen, die am 30. Mai 2013 mit dem Thema „Nachhaltigkeit – Eine Leitidee in der Weiterbildung des wissenschaftlichen Nachwuchses“ an der TU Bergakademie Freiberg stattfand, und zum anderen die Projektergebnisse der sächsischen ESF-geförderten Kompetenzschulen dokumentiert. Die zentrale Diskussionsfrage lautet, in welcher Form eine nachhaltige Kompetenzentwicklung des wissenschaftlichen Nachwuchses an sächsischen Hochschulen erfolgen kann. Dabei wird der Begriff der nachhaltigen Kompetenzentwicklung unter zwei unterschiedlichen Gesichtspunkten erörtert: Wie können wichtige Schlüsselkompetenzen bei Promovierenden nachhaltig, im Sinne von beruflich zukünftig relevant und anwendbar entwickelt werden? Und wie können darüber hinaus Kompetenzen entwickelt werden, die zu einem ökologisch, ökonomisch bzw. sozial nachhaltigen Handeln anregen? Im Kontext dieser zwei Fragestellungen wird die Rolle der sächsischen Kompetenzschulen diskutiert, deren Ziel in einer über die fachliche Qualifizierung hinausgehenden Kompetenzentwicklung in den Bereichen arbeitsmarktrelevanter Schlüssel- und Führungskompetenzen liegt. Dazu geben sechs geförderte Kompetenzschulprojekte Einblick in ihre strukturellen Rahmenbedingungen, inhaltlichen Schwerpunktsetzungen sowie Best-Practice-Erfahrungen, welche jeweils eine nachhaltige Kompetenzentwicklung für die Promovierenden an der entsprechenden Hochschule fördern sollen. Des Weiteren berichten Doktorandinnen und Doktoranden über ihre Erfahrungen in Bezug auf ihre persönliche Weiterentwicklung und beurteilen die Angebote der Kompetenzschulen aus ihrer jeweils individuellen Perspektive. Eingebettet wird die Rolle der Kompetenzschulen dabei in die Diskussion der Fragestellung, welche Kompetenzen Promovierende benötigen, um „fit“ für die Zukunft zu sein. Dabei wird neben den zentralen Schlüsselqualifikationen auch die Bedeutung solcher Kompetenzen erörtert, die ein ökologisch, ökonomisch sowie sozial nachhaltiges Handeln ermöglichen. / This book summarizes the key outcomes of a conference on „Sustainability as a guiding principle in qualifying young scientists“. In May 2013 the conference was held at TU Bergakademie Freiberg as a joint event of all Competence Schools in Saxony. It also documents the overall project results achieved within these six Saxon Competence Schools, which are funded by the European Social Fund. The central question being discussed is how young scientists’ skills can be developed sustainably at Saxon universities. The term “sustainable competency development” is used to refer to two different aspects: (1) How can key competencies that are important for young scientists be developed in a sustainable manner? Sustainable is here understood as relevant and practically-oriented with regard to young scientists’ future professional life and career. And (2) how can young scientists be enabled to act ecologically, economically as well as socially sustainable? Referring to these two questions the role of Saxon Competence Schools is being discussed which aim at qualifying young scientists in skills that are particularly relevant for the labour market – key and leadership competencies – apart from their expert qualification. For this purpose six funded Competence Schools deliver insights into their structural conditions and their main focusses as well as their best-practice experiences that are meant to enable a sustainable competency development for young scientists at their universities. Furthermore doctoral candidates report on their experiences regarding their personal development and evaluate the competence schools’ offers based on their individual perspective. The role of Competence Schools is additionally discussed concerning the question, which skills young scientists need in order to be well-prepared for future challenges. This question not only focuses on key competencies, but also on the importance of those competencies that enable young scientists to act in an ecologically, economically as well as socially sustainable way.

Inom ramen för denna studie undersöks hur organisationer kan behålla personal med hjälp av kompetensutveckling och karriärmöjligheter i samverkan med det psykologiska kontraktet. Vid implementerandet av kvalitativa intervjuer ämnar undersökningen att bidra till ökad kunskap om hur organisationer kan arbeta för att behålla medarbetare. Med hjälp av sex intervjupersoner som alla arbetar inom en specifik organisation har empiri insamlats för att undersöka problemområdet. Resultatet visar bland annat att kompetensutveckling och karriärmöjligheter uppfattades som centrala aspekter för att medarbetare ska stanna kvar inom sin organisation. Därutöver visade resultatet även vikten av att som organisation sätta rätt förväntningar till sina medarbetare för att inte riskera att de slutar inom organisationen. / Within the framework of this study, it was investigated how organizations can retain their staff with the help of competence development and career opportunities to maintain the psychological contract with the employees. When implementing the qualitative interviews, the interview guide aimed to contribute to an increased understanding of how organizations work to retain their competent employees. With the help of six interviews, empirical data has been collected to investigate the problem and research area. The results that have been discovered include that competence development and career opportunities were perceived as central parts for employees to remain within their organization. In addition, the results also showed the importance of setting the right expectations for their employees as an organization, since that could reduce the risk of the employee’s intention to leave the organization.

Une multitude d’études se sont penchées, dans les dernières décennies, sur les programmes de transition, tels que les programmes de résidence infirmière, ainsi que leurs divers effets sur l’expérience d’intégration à la pratique des infirmières nouvellement diplômées (IND). Les programmes de résidence auraient un impact positif sur le développement de leurs habiletés et compétences ainsi que sur leur intégration sociale au sein d’unité de soins. Certaines études témoignent de l’importance du développement professionnel dans le maintien et l’amélioration de la qualité des soins, mais aucune étude, à notre connaissance, ne se penche sur l’influence d’un programme de résidence infirmière (PRI) sur la compétence de l’IND à s’investir dans son développement professionnel. Cette étude a pour but d’explorer les perceptions d’IND sur le développement de leur compétence « Assurer son développement professionnel et contribuer au développement des compétences de ses collègues » à la suite de leur participation à un PRI sur une unité de soins intensifs néonatals. Pour cette recherche, le référentiel de compétences développé au Centre hospitalier universitaire (CHU) Sainte-Justine a servi de cadre référence. Cette étude qualitative exploratoire au devis descriptif interprétatif comporte une collecte de données au moyen d’entrevues individuelles semi-structurées auprès de six infirmières ayant débuté, dans leurs six premiers mois de pratique, un programme de résidence infirmière à l’unité de soins intensifs néonatals d’un centre hospitalier universitaire pédiatrique du Québec. À la suite de l’analyse thématique des données collectées, les résultats portent sur le développement professionnel au service de l’amélioration continue de la pratique infirmière, l’évolution de la vision de la pratique infirmière, l’évolution des moyens pour assurer leur développement professionnel ainsi que le programme de résidence infirmière comme levier au développement professionnel. À la lumière de ces résultats, différentes recommandations pour la pratique, la recherche ainsi que la formation sont émises. / Over the past decades, multiple studies have looked into transition to practice programs such as nurse residency programs (NRP), as well as their various effects on the entry-to-practice experience of newly graduated nurses (NGN). NRP have a positive impact on the NGN’s development of skills and competencies as well as social integration within their unit. Some studies show the importance of professional development in maintaining and improving the quality of care, but no study, to our knowledge, examines the influence of a NRP on the competency of the NGN to invest in their professional development. The purpose of this study is to explore NGN's perceptions of the development of the competency "To ensure professional development and contribute to the competency development of their of colleagues" following their participation in an NRP on a neonatal intensive care unit. For this research, the competency framework developed at the Sainte-Justine University Hospital Center served as a study framework. This exploratory qualitative study with an interpretative descriptive design involves data collection by means of semi-structured individual interviews with six nurses who, in their first six months of practice, began a nursing residency program in the neonatal intensive care unit. of a pediatric university hospital center in Quebec. Following the thematic analysis of the data collected, the results relate to professional development for the continuous improvement of nursing practice, the evolution of the vision of nursing practice, the evolution of means to ensure their professional development as well as the NRP as a lever for professional development. In the light of these results, various recommendations for practice, research as well as training are issued.

Выпускная квалификационная работа “Анализ компетенции системного мышления в компании GUDSR, Екатеринбург, Российская Федерация” в форме магистерской диссертации выполнена на 107 листах (формат А4, шрифт Times New Roman, размер шрифта 14, интервал между строками 2), без вложений. Количество таблиц – 12 (без учета вложений). Количество рисунков – 22 (без учета вложений). Ключевые термины: Профессиональные компетенции, управление компетенциями, модель компетенций, оценка потребностей в обучении, развитие компетенций, системное мышление. Выпускная квалификационная работа состоит из реферата, Введения, 5 глав, рекомендаций по предложениям, заключения, библиографии и приложения. В теоретической части представлено определение компетенции системного мышления, компетентностная модель, оценка эффективности и развитие компетенций. В практической части описываются общие характеристики исследуемой компании, анализ сотрудников, методология и инструменты исследования, и его результаты. На основе этих результатов было выдвинуто несколько предложений по развитию компетенции системного мышления и программа, как повысить уровень компетенции системного мышления в компании GUDSR. / Final qualifying work “Analysis of the Systems thinking competency at the GUDSR company, in Yekaterinburg, Russian Federation” in the form of Master thesis is performed on 107 sheets (A4 format, font Times New Roman, font size 14, 2 line spacing), excluding attachments. Number of tables – 12 (excluding attachments). The number of figures – 22 (excluding attachments). Key terms: Job competencies, competency management, competency model, training needs assessment, competency development, Systems thinking. Final qualifying work consists in Abstract, Introduction, 5 chapters, proposal recommendations, conclusion, bibliography and appendix. In the theoretical part it presents the definition of Systems thinking competency, competence model, performance evaluation and competence development. The practical part describes the general characteristics of the investigated company, the analysis of employees, methodology and instruments of research and its results. Based on these results, there were several proposals of Systems thinking competency development and the program how to arise the level of Systems thinking competency in the GUDSR company.