With the rise of digital technologies that have disrupted standard business models and created a new level of competition in the market, the need for digital business strategising that shapes the future of organisations and achieves digital transformation is high on the agenda of most firms. The added complexity of uncertainty in the regulatory environment regarding financial products and services, regulation of digital platforms and ongoing financial regulatory changes based on macro-economic turbulence, makes for a complex external environment within which businesses need to effectively compete and achieve performance targets. A qualitative, interpretive case study of a South African based global organisation is undertaken to explore and understand how organisations navigate the macro-environmental landscape while forging a digitally transformed future. The research uses thematic analysis to extract themes in the data collected from both IT and business leaders as they navigate the path of transitioning from traditional to digital business models in the context of regulatory uncertainty. The study provides insight into what is required for firms to achieve digital transformation, and demonstrates the influence that regulatory uncertainty has on the digital business strategising process of a firm. A conceptual model is developed that reflects the key drivers of digital transformation to achieve digital maturity and competitive advantage, and also represents the external influencing factors of regulatory uncertainty. The findings reveal a shift to a more tactical, combined top-down, bottom-up strategising practice with reliance on dynamic capabilities, strong leadership and innovation to overcome challenges of regulatory uncertainty.

L’idéal de société inclusive se fonde sur des principes de justice et de cohésion sociale. Il se traduit par une volonté d’inclure les personnes en danger de pauvreté et d’exclusion, de réduire les inégalités sociales et de favoriser la participation à la vie de la société. Confrontées à des inégalités sociales, des politiques spécifiques sont mises en œuvre en faveur des personnes présentant un handicap. Elles se traduisent par un principe d’accessibilité généralisée à l’emploi, l’éducation, le bâti, les transports, les loisirs, la culture, les technologies numériques, etc. Dans notre société où les usages des technologies numériques apparaissent comme le remède à tous les problèmes sociaux (Proulx, 1990), quels bénéfices peuvent tirer les personnes présentant un handicap des usages de ces technologies ? Pour répondre à cette question, je suis allée enquêter des personnes accueillies dans des établissements médico-sociaux en région Bretagne. J’ai accompagné leurs usages des technologies numériques et dans une approche ethno méthodologique (Lapassade, 2000) et écologique de l’activité (Denis, 2009), j’ai analysé ces usages comme un construit social (Jouët, 2000). Dans cette recherche nous verrons en quoi l’appropriation des technologies numériques par les personnes présentant une déficience intellectuelle ou des troubles psychiques transforme les représentations négatives qu’elles ont d’elles-mêmes et fait émerger un pouvoir d’agir avec les technologies numériques qui participent à leur émancipation. / The ideal of inclusive society is based on principles of justice and social cohesion. It translates into a desire to include people at risk of poverty and exclusion, to reduce social inequalities and to encourage participation in the life of society. Faced with social inequalities, specific policies are implemented for people with disabilities. They translate into a principle of widespread accessibility to employment, education, built, transport, leisure, culture, digital technologies, etc. In our society where the uses of digital technologies appear to be the cure for all social problems (Proulx, 1990), what benefits can people with disabilities derive from the uses of these technologies? To answer this question, I went to investigate people welcomed in medico-social institutions in Brittany. I accompanied their use of digital technologies and in an ethno-methodological approach (Lapassade, 2000) and ecological of activity (Denis, 2009), I analyzed these uses as a social construct (Jouët, 2000). In this research we will see how the appropriation of digital technologies by people with intellectual disabilities or mental disorders transforms the negative representations they have of themselves and brings out a power to act with digital technologies that participate in their emancipation.

Dans une recherche-action menée au sein de La Poste, nous problématisons le rôle d’une « communication organisante » dans la prévention des risques psychosociaux liés à un changement : « l’acculturation au numérique ». Dans cette thèse, nous revenons sur les différentes transformations opérées au sein de La Poste depuis sa création, et nous nous intéressons au rôle de la communication dans l’accompagnement de ces dernières, plus particulièrement avec le « Grand Dialogue » se présentant comme « une démarche inédite en faveur du bien-être au travail ». A l’issue de nos recherches, il apparaît qu’une majorité des collaborateurs n’est pas en difficulté dans ses usages du numérique, compte tenu des actions d’accompagnement à l’acculturation mises en place par la direction de la communication, grâce à ses différentes innovations. La communication des organisations se révèle donc être un facteur de protection des RPS de cette « acculturation au numérique », et vient par là même questionner son rôle en tant que contributrice de la citoyenneté. En effet, cet engouement des postiers pour les technologies numériques semble révéler que leur usage devient une nécessité pour tous et trouve une utilité au-delà de l’entreprise, dans leur vie quotidienne. Par ailleurs, la recherche-action vient mettre en lumière les enjeux mais aussi les limites de la prévention des RPS au sein de l’organisation, pour l’ensemble des collaborateurs, y compris pour les assistants sociaux. Ainsi, découvrons-nous comment ces collaborateurs atypiques mettent en place des stratégies d’usage des technologies numériques pour palier à une organisation et à des pratiques communicationnelles jusque-là frustrantes. / This text deals with digital literacy at the French Post Office Company. As the firm worried about stress at work, a “Grand dialogue” was organized to estimate this level and take actions against it. At the same time, using this corporate communication, the company settled the “Lean management” to change the organization. On this occasion, that was an opportunity for a social worker to join a working group and study with an action-research the consequences for workers on their mental suffering.Besides after considering the links between psychological risks and digital literacy, he showed that it was not true for the postal workers. Indeed the actions that had been put in place in the company were effective help and much more, that the communication of organisations is a protection against psychological risks and social exclusion.However the action-research shows that the social workers were actually suffering from psychological risks and then they had set up strategies by using technologies to get better.

Les dispositifs technologiques connaissent un essor sans égal de par la facilité d’accès à l’information. Il en résulte la nécessité de développer une capacité d’exploitation citoyenne de L’information. Les questions problématiques se résument autour de cinq points entre autres : Les technologies numériques viennent-elles soutenir une autre perception de l’enseignement/apprentissage au Sénégal ? Le projet d’introduction de salles multimédia emmène-t-il les élèves à l’utilisation fréquente pour la recherche sur les sites web ? Les nouveaux types d’apprentissages poussent-il les élèves à utiliser plus fréquemment les tic pour augmenter leurs performances lors de l’appropriation des acquis en matière de changement de comportements dans le domaine des sciences et dans le cadre de l’efficacité de l’apprentissage ? Notre recherche s’appuie sur les résultats des enquêtes réalisées auprès de 146 élèves de lycée et d’une cinquantaine de professeurs de la région de Dakar, utilisant l’ordinateur, la tablette ou le téléphone portable comme appui à l’enseignement/apprentissage. Pour appréhender leurs perceptions avec l’apport des différentes technologies, nous utiliserons leurs réponses aux quatre axes : utilisation d’un ordinateur ou d’un PC, d’une tablette ou autre appareil en ligne ; intérêt de l’utilisation des tics pour l’e/a ; les lieux d’utilisation des technologies numériques et enfin, sur l’usage tant au niveau des apprenants que des enseignants. Ces résultats feront l’objet d’une analyse qualitative. Les données quantitatives de l’enquête vont être traitées avec les logiciels Sphinx et EXCEL. / Technological devices have reached such a growth thanks to easy access to information. Therefore citizen operating capacity of information needs to be developed. Problematic questions that arise can be summarized along five lines: Do Digital technologies support a different (another) perception of the teaching / learning in Senegal? The project for settling multimedia rooms may bring students to a more frequent use for research on internet (websites)? Do new types of learning push students to use more frequently ict to increase their performance while acquiring knowledge on behavior changes in the sciences and in the context of the efficiency of the learning? Is learning becoming more efficient? Do technological innovations bring new skills in learners?Our research is based on the results of surveys of 146 students in high school and fifty teachers from the Dakar region who are using computer, tablet or mobile phone as support for teaching / learning. To understand their perceptions with the contribution of different technologies, we will use their answers to cinq axes : : Use of a computer or PC , tablet or other online devices; interest of the use of digital technologies for teaching / learning; the places of use of digital technologies and at last, use of online courses both for learners and teachers and correspondence with teachers. These results will be subject to a qualitative analysis of the responses that will inform us about the contributions of digital technologies in the types of learning. Quantitative survey data will be treated with the Sphinx and EXCEL software.

Digital technologies are disrupting firms of all sizes in all industries. This prompts firms to stipulate responses to the ongoing changes and challenges digitalization spawns. Especially family businesses, with their unique structural and behavioral characteristics and economic importance, in traditional industries must reinvent themselves and transform their business digitally to ensure longevity. Despite the recent increasing contributions of academia for the digital transformation phenomenon, attention for specific organizational forms, in particular family businesses is still scarce. A better understanding of how these organizations undergo a digital transformation is vital for family business adaptation and future survival. Therefore, this study emphasizes on the specific attribute of long-term orientation. Hence, the purpose of this study was to investigate family businesses’ long-term orientations impact their digital transformation process. For the intention to contribute to academia through theory building, we have chosen a qualitative, exploratory research design using a multiple case study of six selected family businesses. 14 semi-structured interviews with seven family managers and seven non-family managers were conducted to collect data. The results show that family businesses prepare a basis for their digital transformation through the influence of their long-term orientation. Building on our findings we developed a model of a digital foundation for family businesses endeavors in their digital transformation process to manage the three phases of digital transformation. This digital foundation as a capability affected by a family business long-term orientation impacts their digital transformation process in distinct ways.

Orientador: Alexandre de Oliveira Legendre / Resumo: A presente dissertação trata-se de um estudo de mestrado profissional do Programa de Pós-Graduação em Docência para a Educação Básica que objetivou caracterizar a percepção ambiental de parcela de estudantes dos 5° Anos o Ensino Fundamental I da rede municipal da Estância Turística de Piraju. Conceitos de interdisciplinaridade, educação ambiental crítica, tecnologias digitais, gamificação e percepção ambiental foram revisitados e discutidos de forma a traçar a perspectiva defendida no estudo. Na pesquisa de campo foi aplicado um questionário de percepção ambiental com 24 perguntas fechadas após prévia aprovação do Comitê de Ética em Pesquisa e consentimento livre e esclarecido dos responsáveis dos menores participantes e dos (as) diretores(as) das escolas envolvidas, além do termo de assentimento informado dos estudantes. Os resultados demostraram que a população pesquisada teve uma percepção ambiental geral dentro do esperado, apesar das carências terem sido detectadas em relação a alguns temas específicos e que há uma clara influência do contexto na percepção ambiental dos indivíduos, pois apresentaram percepções em função da situação social, cultural e ambiental da comunidade em que vivem, valorando de forma peculiar os diversos recursos e serviços ecossistêmicos. Os resultados do estudo foram utilizados como embasamento para elaboração do protótipo educativo Ambiente-se: identidade histórica e ambiental, o qual pretende oportunizar o aprimoramento da percepção ambiental d... (Resumo completo, clicar acesso eletrônico abaixo) / Abstract: This dissertation is a professional master's study of the Postgraduate Program in Teaching for Basic Education and aimed to characterize the environmental perception of a portion of students from the 5th years of elementary school in the municipal network of the Estância Piraju Tourist Office. Concepts of interdisciplinarity, critical environmental education, digital technologies and environmental perception were revisited and discussed in order to outline the perspective defended in the study. In the field research, an environmental perception questionnaire was applied with 24 closed questions after prior approval by the Research Ethics Committee and free and informed consent from the responsible of the participating minors and the principals of the schools involved, in addition to the term informed consent of the students. The results showed that the researched population had a general environmental perception within the expected, despite the deficiencies having been detected in relation to some specific themes and that there is a clear influence of the context on the environmental perception of individuals, as they presented perceptions according to the social situation, cultural and environmental aspects of the community in which they live, valuing in a peculiar way the diverse ecosystem resources and services. The results of the study were used as a basis for the development of the educational prototype Ambiente-se: historical and environmental identity, which aims to pr... (Complete abstract click electronic access below) / Mestre

Las exportaciones del sector textil han evidenciado un crecimiento desde el año 2016, siendo un 17% mayor entre el periodo de 2016 a 2018. Se explica que el alza se debe a la evolución de la industria, favoreciendo al desarrollo de las marcas. El objetivo de incrementar la productividad empresarial del sector debe estar impulsado por el desarrollo de tecnologías de la información, es importante que las empresas consideren las tecnologías digitales como una oportunidad para la transformación hacia un país competitivo. Además, los beneficios potenciales de su implementación pueden ser mayores para las mypes, al reducir barreras para la internacionalización. En términos de búsqueda de oportunidades de internacionalización, la vitrina más importante en el país para la exposición de los mejores productos de la industria peruana textil al mundo es la feria internacional “Perú Moda”. En ese sentido, el objetivo principal de la investigación es determinar la relación entre el uso de las tecnologías digitales y el desarrollo de las exportaciones de las mypes del sector textil participantes de “Perú Moda”, en el periodo 2016 al 2018. Se utilizó una metodología mixta y un diseño descriptivo correlacional. Para la fase cualitativa se aplicaron entrevistas a expertos y para la fase cuantitativa se realizaron encuestas a 18 mypes exportadoras del sector, participantes en la feria mencionada. Se concluyó que sí existe una relación positiva entre las variables mencionadas. Adicionalmente, se pudo establecer las relaciones entre sus dimensiones, de esa manera se obtuvo un mayor alcance sobre el fenómeno estudiado. / Exports from the textile sector have shown growth since 2016, being 17% higher between the period from 2016 to 2018. It is explained that the increase is due to the evolution of the industry, favoring the development of brands. The objective of increasing business productivity in the sector must be driven by the development of information technologies, it is important that companies consider digital technologies as an opportunity for transformation towards a competitive country. In addition, the potential benefits of its implementation may be greater for SME’s, by reducing barriers to internationalization. In terms of searching for internationalization opportunities, the most important showcase in the country for exposing the best products of the Peruvian textile industry to the world is the international fair "Peru Moda". In this sense, the main objective of the research is to determine the relationship between the use of digital technologies and the development of exports of the SME’s of the textile sector participating in "Peru Moda", in the period 2016 to 2018. A mixed methodology and a descriptive correlational design were used. For the qualitative phase, interviews with experts were applied and for the quantitative phase, surveys were conducted with 18 exporting SME’s of the sector, participants in the aforementioned fair. It was concluded that there is a positive relationship between the mentioned variables. Additionally, it was possible to establish the relationships between its dimensions, thus obtaining a greater scope on the phenomenon studied. / Tesis

En el presente trabajo se realizará un análisis a profundidad de las percepciones de jóvenes y adultos en el consumo del diario La República. Basados en la historia del medio se identificó la evolución de sus plataformas de la versión escrita a la versión digital. Para definir las percepciones, dicho estudio se basó en la realización de encuestas, entrevistas y dos sesiones de grupos focales. Mediante una guía de entrevista se estructuro la recopilación de información y la comparación de los datos obtenidos. Los principales resultados demuestran un cambio generacional en la preferencia de consumo de jóvenes y adultos. Así, como los cambios y similitudes que muestran sus plataformas en la elaboración de la noticia, las practicas del periodismo tradicional evolucionan a la web. Para llegar a esta conclusión se realizó un análisis de conceptos en relación con la convergencia del medio y una comparación entre los comentarios de los participantes y lo encontrado en la presente investigación. / This paper will carry out an in-depth analysis of the perceptions of young people and adults in the consumption of the newspaper La República. Based on the history of the medium, the evolution of its platforms from the written version to the digital version was identified. To define perceptions, this study was based on conducting surveys, interviews, and two focus group sessions. Through an interview guide, the collection of information and the comparison of the data obtained were structured. The main results demonstrate a generational change in the consumption preference of youth and adults. Thus, like the changes and similarities that their platforms show in the production of the news, the practices of traditional journalism evolve to the web. To reach this conclusion, a concept analysis was carried out in relation to the convergence of the medium and a comparison between the comments of the participants and what was found in the present investigation. / Trabajo de investigación

Depuis le « Plan Informatique Pour Tous » de 1985, les technologies numériques ne cessent d'occuper une place grandissante dans l'enseignement : manuels numériques, logiciels de géométrie dynamique, learning games, e-learning, blended learning, MOOC, classes inversées, robotique éducative, etc.L'ambition de nos travaux est de montrer que certaines de ces technologies peuvent contribuer à améliorer les apprentissages, en dynamisant les contenus, en accentuant la motivation des étudiants, en proposant des dispositifs adaptés à la formation à distance, en personnalisant les parcours pédagogiques.Les enjeux autour de ces questions sont importants. La nécessité de motiver les étudiants et de personnaliser les apprentissages apparaît de plus en plus clairement. Ce sont des atouts majeurs pour lutter contre le décrochage scolaire et pour l'égalité des chances.Objectifs de nos travaux antérieurs à 2011 :— Ludifier et animer des contenus afin de les rendre plus motivants et plus explicites.— Visualiser des concepts en manipulant des objets numériques.— Virtualiser des objets d'apprentissage pour s'affranchir de contraintes matérielles afin de faire travailler des méthodes, de dépasser des difficultés de manipulation et des situations de handicap.— Fournir des outils d'interactivité, de visualisation, de calcul formel et de géométrie pour des environnements informatiques d'apprentissage (plateformes d'enseignement à distance, logiciels).— Fournir des outils de monitoring des activités des utilisateurs afin de suivre au mieux leur progression, afin de pouvoir les suivre au plus près dans leurs cheminements, de leur fournir des retours adaptés et des parcours personnalisés, de les rendre plus autonomes.— Expérimenter des objets à la fois numériques et tangibles tels que les robots pour évaluer leur impact dans les apprentissages.— Repenser les manuels scolaires en les accompagnant de dispositifs numériques.Ces travaux ont trouvé un prolongement ciblé, fortement ancré recherche, dans des travaux plus récents.Objectifs de nos travaux postérieurs à 2011 :— Optimiser et personnaliser en profondeur les apprentissages en faisant appel à l'intelligence artificielle et à des algorithmes de machine learning.— Introduire des objets tangibles, tels que les robots, que les élèves peuvent manipuler, voire programmer, pour éclairer différemment les apprentissages et proposer une approche concrète pour construire de nouveaux concepts. / Since the "Plan Informatique Pour Tous" in 1985, digital technologies occupy an increasingly importance in education: digital textbooks, dynamic geometry software, learning games, e-learning, blended learning, MOOC, flipped classrooms, educational robotics, etc.The aim of our work is to show that some of these technologies can contribute to improve learning, boosting learning contents, emphasizing student motivation by proposing devices suitable for distance learning and personalizing learning paths.The stakes of these issues are important. The need to motivate students and personalize learning is more and more crucial. These are major assets to reduce dropout and promote equal opportunities.Objectives of our work before 2011:- Gamify contents to make them more motivating.- Visualize concepts by using digital objects.- Virtualize learning objects in order to reduce physical constraints to work methods, to overcome handling difficulties and disability situations.- Provide tools for interactivity, visualization, computer algebra and geometry for computer environments learning (distance learning platforms, software).- Provide tools for monitoring user activity in order to better track their progress, to follow them with precision, to making them more autonomous.- Experiment with objects both digital and tangible such as robots, to assess their impact in learning.- Build new textbooks by accompanying them with digital devices.This work was continued in recent and more research-driven work.Objectives of our work from 2011:- Optimize and personalize learning by using artificial intelligence and machine learning algorithms.- Use tangible objects such as robots, that students can manipulate and program, to approach learning differently to provide concrete environment to build new concepts.

Prior to the coronavirus disease-2019 (COVID-19) pandemic people with chronic obstructive pulmonary disease (COPD) were already experiencing social isolation due to the complex intersection of symptoms, and perceptions towards the illness. COPD is a chronic lung illness characterized by progressive shortness of breath, and decreasing lung function, with influenza and other respiratory illnesses more likely to have fatal consequences for this population. Societal beliefs and assumptions around behavioural risk factors, and in particular smoking, contribute to perceptions that COPD diagnosis, outcomes and experiences are self-inflicted and an individual responsibility. This is a perspective that fails to take into the account the complex contextual factors of the social determinants of health, where structural inequities result in higher smoking rates among populations with lower socioeconomic status. Further, these underlying societal values may compound the isolation experienced with COPD in which ongoing stigma towards the illness discourages people from identifying with a COPD diagnosis. The lack of identity may discourage developing a community where people can share experiences and strategies in living with COPD, and form a collective group that can advocate for change. Digital technologies (DTs), such as Facebook and Zoom offer new avenues to support social connectedness. However, little focus has been given on how people with COPD may (or may not) be using DTs to support their illness. This study explored the role DTs could serve in addressing social connectedness and experiences and outcomes for the COPD community. The study was informed by Mertens (2003, 2007) transformative approach where the knowledge of people living with COPD was prioritized in finding out what DTs they may be using to maintain social connectedness and to support their illness. The three stage mixed methods research design consisted of interviews, patient-reported outcome measures, patient-reported experience measures and a DT survey. Bazeley's (2018) approach was used to guide the integrative mixed analysis on data collected across the three stages. The overall findings were: 1) Participants’ experiences in living with COPD had uniquely prepared them for the COVID-19 pandemic, and it was the community that lacked capacity; 2) Dominant discourse around technology may be creating further harms to the COPD population that extend beyond the digital world; 3) Current digital health monitoring strategies for other chronic illnesses do not fully translate to the interests and needs for people living with COPD; 4) People living with COPD are using DTs, but prefer to keep their virtual world separate from their illness world; and 5) Considerations for DTs for COPD should move beyond managing outcomes, and include supporting experiences of living. Conducted between December 2018 and July 2020, and concurrent with the COVID-19 pandemic, the study demonstrated even greater importance with the onset of the pandemic in understanding how DTs may support social connectedness for people living with life-limiting chronic lung conditions. / Graduate / 2022-02-07