Knowledge management is seen as a hot topic in order for organizations to become effective and utilize the knowledge residing within the organization. The most important factor in knowledge management is believed to be the knowledge transfer, which is the process of transferring knowledge between two parties. A context in which knowledge and knowledge transfer are especially important is within the best practice framework ‘ITIL’ and IT-service organizations. Therefore, the purpose with this study is to analyze how knowledge is transferred through information systems in an ITIL organization, and how the transfer process can be further understood by incorporating individual perspectives on knowledge. Besides that, our purpose is to identify factors influencing the knowledge transfer from both the organizations and the ITIL framework. The reason for this is that knowledge transfer through information systems in an ITIL context is rather underexplored, previous research regarding this is mainly focusing on putting knowledge in repositories and make it available, which is believed to create certain implications regarding the individual perspective in the creation and transfer of knowledge through information systems. These implications are something that has not been explored, which is a knowledge gap we intend to fill with this thesis. That is why we have constructed three research questions regarding how the organizations understand what valuable knowledge is, what factors that is influencing their knowledge transfer, and how these previously individual aspects can be further understood by applying the boundary object theory on knowledge transfer through information systems. From a multi case study with semi structured interviews we could collect a valuable collection of empirical data, that was collected from six respondents representing three organizations. By applying the interpretive and social constructivist research philosophy with an abductive methodological approach, previous research and the boundary object theory in combination with the theory of knowledge creation we could analyze our empirical data. Our study shows that the perspective on valuable knowledge is something with direct relation to ITIL, and highly connected to what its contribution is to the core business that the IT-service organization is helping. Valuable knowledge is also seen as stored knowledge. We can from our study also see that there are four predominant forces influencing the knowledge transfer process. We identified that the overall perspective on what knowledge is in the organization, how and what the organization values as knowledge, the ITIL framework and their knowledge management strategy directly influenced knowledge transfer. Our main finding in this study is that when organizations are transferring knowledge through information systems the individual perspective on both knowledge, knowledge creation and the knowledge transfer is one of the most important to keep in mind. The knowledge in the information systems is a way to communicate among individuals, and a way to translate one individual’s knowledge to another, hence is the individual creating the knowledge an important factor to acknowledge. We can see that aspects such as experiences, skills, insights, purposes, perspectives and contextual understandings highly influence the knowledge being created, hence the possibility to create rich knowledge at the receiver of knowledge. These aspects also influence whether the stored knowledge has any tacit elements, which seems to facilitate learning more for the receiving individual.

This paper investigates the factors that influence in the drop-out of university students, of the first cycle of distance education belonging to the administration school of the university Lord of Sipán, between 2011-I to 2013-I. It addresses the individual, socio-economic, academic and finally institutional factors.Among the individual factors, the one that most influenced the drop-out was the lack of time dedicated to the study (53% of the total respondents). With regard to socio-economic factors such as: employment status, salaries received, dependents, etc. none of them influenced student dropouts (79.3% of all respondents). Among institutional factors such as: care received, administrative support, virtual environment, etc. did not influence desertion. Finally, academic factors such as: conformity with curriculum, training received, etc., were not relevant in desertion. / En el presente trabajo se investiga los factores que influyen en la deserción de los estudiantes universitarios del primer ciclo de educación a distancia, pertenecientes a la Escuela de Administración de la Universidad Señor de Sipán, entre los semestres 2011-I y 2013-I. Del mismo modo se aborda los factores individuales, socioeconómicos, académicos y finalmente los institucionales.Dentro de los factores individuales, el que más influyó en la deserción fue la falta de tiempo dedicado al estudio (53% del total de encuestados). Respecto a los factores socioeconómicos, como situación laboral, sueldos percibidos, personas a cargo, etc., ninguno de ellos influyó en la deserción de la mayoría de estudiantes (79,3% del total de encuestados). Los factores institucionales como la atención recibida, el apoyo administrativo, el entorno virtual, entre otros, no influyeron en la deserción. Finalmente, los factores académicos, como la conformidad con el plan de estudios, la capacitación recibida, etc., no fueron influyentes para la deserción. / Este trabalho investiga os fatores que influenciam o abandono de estudantes universitários do primeiro ciclo de ensino à distância, pertencentes à escola de administração da universidade Senhor do Sipán, entre 2011-I a 2013-I. Aborda os fatores individuais, socioeconômicos, acadêmicos e, finalmente, institucionais.Entre os fatores individuais, o que mais influenciou o abandono foi a falta de tempo dedicado ao estudo (53% do total de inquiridos). No que diz respeito a fatores socioeconômicos, tais como: status de emprego, salários recebidos, dependentes, etc. nenhum deles influenciou o abandono escolar (79,3% de todos os entrevistados). Fatores institucionais, tais como: cuidados recebidos, suporte administrativo, ambiente virtual, etc. não influenciou a deserção. Finalmente, fatores acadêmicos, tais como: conformidade com currículo, treinamento recebido, etc. não eram relevantes em deserção.

Intimate partner violence (IPV) is a recognized and widely discussed social problem  that affects women in a global perspective. One group that is considered to be particularly vulnerable are women who have been subjected to violence and also struggle with addiction. There are relatively few studies that have been conducted in this field, especially on how women's shelters work with these women. This essay aims to increase knowledge about the professional discretion in providing support to women who have been subjected to violence and struggle with addiction within women's shelters. We chose to analyze the data by using Lipsky's theory of Street-Level Bureaucracy, where we focused on the professionals' discretion. The empirical material consisted of semi-structured interviews with eight professionals from various women's shelters. The results show that the professional's discretion is influenced by individual factors in the form of their own attitudes towards the women and their view of the assignment. The results also show that organizational factors such as the board's interests, financial resources and competence, affects the professional's discretion.

Kunskap är en resurs som många företag baserar sin verksamhet på. Detta ställer dock krav på en fungerande kunskapsspridning för att företaget ska kunna nyttja resursen till fullo. Forskning belyser att kunskapsspridning är avgörande för konkurrenskraftighet samtidigt som det är svårt att realisera på ett systematiskt och framgångsrikt sätt. Studien belyser detta dilemma i relation till det relativt nyuppkomna fältet fintechbolag, även kallat finansteknikbolag, som har växt just på grund av deras innovation och därmed konkurrenskraftighet. Hur främjar företag inom fintechbranschen kunskapsspridning? Samt, hur påverkar företagets möjliggörande faktorer; kultur, ledarskap, teknik och mätning kunskapsspridning? Dessa frågor ämnades att bli besvarade med målet att bidra till insikter för hur ett fintechbolag hanterar sin kunskapsspridning och hur branschkollegor kan ta del av dessa. I denna kvalitativa fallstudie studerades ett svenskt fintechbolag. Data samlades in med hjälp av sex semistrukturerade intervjuer och en deltagande observation på ett veckomöte. Data analyserades med en tematisk analys. Teorierna kritiska framgångsfaktorer och faktorer som påverkar kunskapsspridning influerade intervjufrågorna och applicerades på resultatet. Resultatet visade på att det undersökta företagets individuella och organisatoriska faktorer främjar deras kunskapsspridning, där motivationen hos de anställda är väsentlig. Däremot saknade de anställda vissa tekniska faktorer för att främja kunskapsspridning, nämligen integrerbara och användarvänliga verktyg som kunde främja kunskapsspridning, samt en förståelse för varför de bör sprida kunskap och med vilket tillvägagångssätt både i Sverige och deras kontor utomlands. Detta kan i slutändan bidra till att stödja företagets fortsatta innovativa utveckling med hjälp av främjande av kunskapsspridning / Knowledge is a resource that a lot of companies base their operation on. However, this requires functioning knowledge sharing for the company to be able to make full use of the resource. Research shows that knowledge sharing is crucial for competitiveness at the same time as it is difficult to realize in a systematic and successful way. The study highlights this dilemma in relation to the relatively new field, fintech companies, also called financial technology companies, which have grown because of their innovation and thus competitiveness. How does companies in the fintech industry facilitate knowledge sharing? As well as, how does the company’s enabling factors; culture, leadership, technology and measurement affect knowledge sharing? These questions were intended to be answered with the goal of contributing to insights into how a fintech company manages its knowledge sharing and how industry colleagues can make use of these. In this qualitative case study, a Swedish fintech company is studied. The data was collected with the help of six semi-structured interviews and one participant observation at a weekly meeting. The data was analyzed with a thematic analysis. The theories Critical Success Factors and Factors Influencing Knowledge Sharing influenced the interview questions and were applied on the result. The result showed that the investigated company’s individual and organizational factors facilitate their knowledge sharing, where the motivation of the employees is essential. However, the employees lacked some technical factors for facilitating knowledge sharing, namely, integrable and user-friendly tools that could facilitate knowledge sharing as well as an understanding of why they should share knowledge and with what approach, both in Sweden and their office abroad. This may ultimately contribute to support the company’s continued innovative development by facilitating the knowledge sharing.

Förvånansvärt lite forskning har ägnats åt ungdomars deltagande i partipolitiska ungdomsförbund trots en långvarig nedåtgående trend i medlemsantal. Studier visar att ungdomsförbunden har svårt att rekrytera samt behålla sina medlemmar vilket är oroande då vi behöver ungdomars röster i partipolitiken för vår representativa demokrati och för att ungdomförbunden är den främsta rektryteringskällan till våra moderpartier. Denna studie syftar till att få en djupare förståelse kring varför ett urval av ungdomar väljer att gå med i partipolitiska ungdomsförbund samt vad de har för motiv till att stanna kvar. Studien består av semistrukturerade intervjuer med åtta ungdomar som är eller har varit aktiva inom ungdomsförbunden Ung Vänster och Moderateras ungdomsförbund MUF. För att undersöka detta har studien fokuserat på individuella resurser och faktorer och moraliska, sociala och materiella motiv till partipolitiskt deltagande. Resultatet visade på att individuella resurser och faktorer som politiskt intresse, motivation och sociala nätverk var viktiga kopplat till varför ungdomarna väljer att gå med i ett partipolitiskt ungdomsförbund. Sociala och moraliska motiv var högst förekommande bland ungdomarna för både varför de väljer att gå med men också vad som gör att de stannar kvar inom förbundet. / Surprisingly little research has been devoted to young peoples participation in party-affiliated youth organizations, despite a prolonged downward trend in membership numbers. Studies indicate that these youth organizations struggle to recruit and retain their members, which is concerning since young peoples voices in party politics are crucial for our reprecentative democracie and because these organizations serve as the primary recruitment source for their motherparties. This study aims to gain a deeper understanding of why a selection of young individuals choose to join party-affiliated youth organizations and what motivates them to remain. The study consists of semi-structured interviews with eight youths who are or have been active within the youth organizations Ung Vänster and Moderaternas ungdomsförbund MUF. To investigate this, the study focuses on individual resources and factors and also moral, social, and material motives for political participation. The results indicate that individual resources and factors such as political interest, motivation, and social networks are significant in why young people choose to join a party-affiliated youth organization. Social and moral motives are most common motives among the youth for why they choose to join and what keeps them engaged within the organization.

<p>Predmet ove doktorske disertacije bio je da se<br />ispitaju te&scaron;koće u čitanju na engleskom kao stranom<br />jeziku kod učenika mlađeg uzrasta u osnovnim<br />&scaron;kolama u Srbiji. Od 2003. godine, kada je engleski<br />jezik uveden kao obavezni predmet od prvog razreda<br />osnovne &scaron;kole, nije bilo nacionalnih istraživanja u<br />vezi sa ranim razvojem ve&scaron;tine čitanja. Po&scaron;to<br />te&scaron;koće u čitanju mogu negativno uticati na<br />samopouzdanje učenika, njihovu motivaciju i<br />stavove, kao i na akademska i profesionalna<br />dostignuća, neophodno je efikasno delovanje u cilju<br />sprečavanja te&scaron;koća u čitanju. Prvi korak u tom<br />pravcu predstavlja ispitivanje faktora koji mogu<br />imati nepovoljan uticaj na razvoj ve&scaron;tine čitanja.<br />U istraživanju je učestvovalo 502 ispitanika<br />uzrasta od 11 godina, koji su pohađali &scaron;est osnovnih<br />&scaron;kola u pet geografski udaljenih gradova Srbije.<br />Primenjena je kombinovana metoda upotrebom<br />osam instrumenata za prikupljanje kvantitativnih i<br />kvalitativnih podataka. Kvantitativni podaci su<br />dobijeni kori&scaron;ćenjem testa čitanja, upitnika o<br />individualnim faktorima, upitnika o kontekstualnim<br />faktorima, upitnika o strategijama, upitnika o<br />te&scaron;koćama u čitanju, i intervjua, dok su kvalitativni<br />podaci dobijeni na osnovu pisanih refleksija učenika<br />i upotrebom intervjua. Rezultati su pokazali da<br />postoji statistički značajna razlika u rezultatima testa<br />čitanja u zavisnosti od individualnih i kontekstualnih<br />faktora, kao i da te&scaron;koće u ranom čitanju na<br />engleskom kao stranom jeziku mogu biti posledica<br />negativnog uticaja nekih individualnih i<br />kontekstualnih faktora, kao &scaron;to su nerazvijene<br />lingvističke i strate&scaron;ke kompetencije učenika,<br />negativan transfer ve&scaron;tine čitanja na maternjem<br />jeziku, neadekvatan pristup razvoju ve&scaron;tine čitanja u<br />nastavi, i nedovoljno čitanje na stranom jeziku van<br />časova. Na osnovu rezultata sastavljena je<br />taksonomija od 25 te&scaron;koća u čitanju na engleskom<br />kao stranom jeziku. Ovi rezultati imaju značajne<br />implikacije za dizajniranje programa ranog čitanja i<br />programa prevencije te&scaron;koća u čitanju, za nastavu<br />ranog čitanja, kao i za obrazovanje i stručno<br />usavr&scaron;avanje nastavnika engleskog jezika.</p> / <p>The primary focus of the present research study<br />was to investigate reading difficulties of young<br />6<br />learners learning English as a foreign language<br />(EFL) in formal school settings in Serbia. Since the<br />introduction of English as a compulsory school<br />subject from primary Grade One in 2003, there have<br />been no research studies in Serbia to verify what can<br />realistically be achieved in early reading skill<br />development. As reading difficulties can negatively<br />affect learners&rsquo; self-esteem, motivation, attitude,<br />confidence, and academic and career prospects, the<br />prevention of reading difficulties has emerged as an<br />issue requiring effective action. The first step<br />towards successful teaching of early reading is<br />exploration of factors that may have an adverse<br />effect on learners&rsquo; reading skill development.<br />The present research study involved 502<br />learners, aged 11, drawn from six state primary<br />schools located in five geographically distant regions<br />of the country. A mixed-method approach was<br />applied in the study, and eight instruments were used<br />to collect both quantitative and qualitative data.<br />Quantitative data was obtained with reading research<br />tool, individual factors questionnaire, contextual<br />factors questionnaire, reading strategies<br />questionnaire, reading difficulties questionnaire,<br />teacher questionnaire and prompted think-aloud<br />protocols, while qualitative data was collected with<br />post-reading reflection protocols and prompted<br />think-aloud protocols. The results showed that there<br />was a considerable difference in reading results in<br />relation to both individual and contextual factors,<br />and that reading difficulties in early EFL reading<br />may have been the result of adverse effects of some<br />individual and contextual factors, like poor linguistic<br />and strategic competences of young learners,<br />negative transfer of L1 literacy, inappropriate<br />teaching approach, and insufficient exposure to L2<br />texts. A taxonomy of reading difficulties was<br />complied, comprising 25 L2 reading difficulties.<br />These results have significant implications for<br />designing EFL reading and prevention programmes,<br />for teaching beginning reading, and for pre-service<br />and in-service EFL teacher education and training.</p>

La présente étude traite de la problématique de la réussite scolaire chez les adolescentes âgées de 13 à 18 ans des lycées et collèges du département du Logone et Chari dans la région de l’Extrême-nord du Cameroun. Les filles de cette région font face à un certain nombre de difficultés liées à leur environnement, tant familial que scolaire, ainsi qu’à leurs propres attitudes qui compromettent leurs études. En dépit de ces écueils, certaines adolescentes réussissent à passer en classe supérieure avec des moyennes élevées et à décrocher leurs diplômes. Notre objectif en abordant cette recherche est d’étudier l’influence des facteurs personnels, familiaux et scolaires sur la réussite scolaire des adolescentes. En effet, nous nous sommes posé une question fondamentale, à savoir : quels sont les facteurs personnels, familiaux et scolaires qui prédisent le plus la réussite scolaire chez les adolescentes des lycées et collèges du département du Logone et Chari ? Pour répondre à cette préoccupation, quatre hypothèses nous ont guidé notamment une hypothèse générale intitulée « des facteurs personnels, familiaux et scolaires prédisent le plus la réussite scolaire chez les adolescentes des lycées et collèges d’enseignement général et technique, publics et privés du département du Logone et Chari », et trois hypothèses spécifiques : « les aspirations élevées contribuent à la réussite scolaire chez les adolescentes » ; « les attitudes éducatives parentales positives encouragent la réussite scolaire des adolescentes » et « les attitudes et les pratiques éducatives encourageantes des enseignants expliquent la réussite scolaire chez les adolescentes ». Trois questionnaires préalablement validés ont été administrés à un échantillon de 1031 adolescentes des lycées et collèges, de 1010 parents d’élèves, de 180 enseignants et 36 entretiens ont été conduits auprès de « femmes/filles sorties de l’école après y avoir réussi ». L’analyse des résultats a montré qu’il existe des corrélations significatives entre les différents facteurs personnels, familiaux et scolaires et la réussite scolaire chez les adolescentes. Nous avons suggéré quelques recommandations aux responsables du ministère des enseignements secondaires, aux parents et aux enseignants pour une meilleure implication des uns et des autres dans la réussite scolaire des adolescentes. Enfin, des propositions des recherches complémentaires ont été suggérées dans l’optique de pallier les limites mentionnées à la présente étude / This study focuses on the problem of the school success of the teenage girls between the ages of 13-18 in the secondary and high schools of the Logone and Chari division, in the far-north region of Cameroon. Girls in this region face a number of problems related to their environment, family as well as academic due to their attitude which affect their studies. Inspite of these difficulties some young girls succeed in their studies. Our aim is to study the influence of individual, family and school factors on the school performance of the girl child. In effect we have raised one fundamental question in order to know: what are the individual, family and school factors which have to do with the teenage girl which determine their school success? In answering these question, the following hypotheses guided us: a main hypothese entitles “personal, family and school factors favour school success among the teenage girls in government and private secondary and high school both general and technical of Logone and Chari division” and tree specific hypotheses: “high aspirations contributed to school success among teenage girls”; “the attitudes and parental positives educational encourage school success of teenage girls” and “the attitudes and positives educational practices of teachers explain school success among teenage girls”. Tree questionnaires and a pilotated interview guide were administrated to a sample of 1031 teenage girls of secondary and high school, 1010 parents of students, 180 teachers and 36 “women/girls who succeeded in school before leaving”. The analysis of results showed that there are significant correlations among individual, family and school success factors and the school success teenage girls. In conclusion, we made some suggestions on areas of intervention to the hierarchy of the ministry of secondary education, to parents and to teachers in order to involve each of them in the school success of girls and make them more resilient. At the end some proposal, for further researches were made with the view to amend the limits of research

Cette thèse doctorale poursuit l’objectif de mieux comprendre le rôle joué par la profession réglementée en tant que déterminant de la détresse psychologique de la population en emploi au Québec et au Canada. Ceci, dans un contexte où plusieurs ordres professionnels représentant des professions réglementées, s’inquiètent de la santé mentale de leurs membres et de la pression considérable exercée sur eux dans une économie caractérisée par des pénuries de main-d’oeuvre importantes. Cette thèse fut également inspirée par les nombreuses limites constatées à la suite d’une revue de la littérature sur la santé mentale au travail, alors que les risques différenciés auxquels seraient soumis ces professionnels, comparativement à l’ensemble de la population en emploi, demeurent largement à documenter. La profession réglementée s’associe-t-elle directement à l’expérience de détresse psychologique? Quelles sont les conditions de travail susceptibles de conduire au développement ou à l’aggravation de la détresse psychologique pour ces professions? Dans le but de mieux comprendre le rôle joué par la profession réglementée en matière de détresse psychologique, nous avons eu recours à un modèle théorique multidimensionnel qui postule que les contraintes et les ressources découlent d’un ensemble de structures sociales incluant la profession, le travail, la famille, le réseau social hors-travail et les caractéristiques personnelles. Ce modèle découle des théories micro et macro en sociologie (Alexander et al., 1987; Ritzer, 1996), de l’approche agent-structure(Archer, 1995; Giddens, 1987) ainsi que de la théorie du stress social (Pearlin,1999). Trois hypothèses sont soumises à l’étude à travers ce modèle. La première hypothèse, est à l’effet que la profession réglementée, les conditions de travail, la famille ainsi que le réseau social hors-travail et les caractéristiques individuelles, contribuent directement et conjointement à l’explication du niveau de détresse psychologique. La seconde hypothèse induite par le modèle proposé, pose que le milieu de travail médiatise la relation entre la profession réglementée et le niveau de détresse psychologique. La troisième et dernière hypothèse de recherche, postule enfin que la relation entre le milieu de travail et le niveau de détresse psychologique est modérée par les caractéristiques individuelles ainsi que par la famille et le réseau social hors-travail. Ces hypothèses de recherche furent testées à partir des données longitudinales de l’Enquête nationale sur la santé de la population (ENSP) (cycles 1 à 7). Les résultats obtenus sont présentés sous forme de 3 articles, soumis pour publication, lesquels constituent les chapitres 5 à 7 de cette thèse. Dans l’ensemble, le modèle théorique proposé obtient un soutien empirique important et tend à démontrer que la profession réglementée influence directement les chances de vivre de la détresse psychologique au fil du temps, ainsi que le niveau de détresse psychologique lui-même. Les résultats indiquent que les professions réglementées sont soumises à des risques différenciés en termes de conditions de travail susceptibles de susciter de la détresse psychologique. Notons également que la contribution du milieu de travail et de la profession réglementée s’exerce indépendamment des autres dimensions du modèle (famille, réseau social hors-travail, caractéristiques personnelles). Les résultats corroborent l’importance de considérer plusieurs dimensions de la vie d’un individu dans l’étude de la détresse psychologique et mettent à l’ordre du jour l’importance de développer de nouveaux modèles théoriques, mieux adaptés aux contextes de travail au sein desquels oeuvrent les travailleurs du savoir. Cette thèse conclue sur les implications de ces résultats pour la recherche, et sur les retombées qui en découlent pour le marché du travail ainsi que pour le développement futur du système professionnel québécois et canadien. / This doctoral thesis aims to understand the role played by the regulated occupations as a determinant of psychological distress of the working population in Quebec and Canada. This, in a context where several professional organizations, representing regulated occupations, are concerned about the mental health of their members and the pressure exerted on them in an economy characterized by important shortages of labor. This thesis was also inspired by the many limitations observed after a literature review on work and mental health, whereas the differentiated risks which would be subjected to these professionals, compared to the total working population, remains largely undocumented. Is there a direct link between the regulated occupation and the experience of psychological distress? What working conditions contribute to the development or accentuate psychological distress for these regulated occupations? In order to better understand the role played by the regulated occupations in psychological distress, this thesis proposes a multidimensional theoretical model which postulates that the constraints and resources are generated by a set of social structures including the regulated occupation, the working conditions, family, social network outside of work and personal characteristics. This model stems from the micro and macro theories in sociology (Alexander et al., 1987; Ritzer, 1996), the agent-structure approach (Archer, 1995; Giddens, 1987) as well as the social stress theory (Pearlin, 1999). Three hypotheses are subject to analysis through the model. The first hypothesis assumes that regulated occupations, work conditions, family, social network outside the workplace, and individual characteristics contribute directly and jointly to explaining the level of psychological distress. The second hypothesis induced by the proposed model postulates that the workplace mediates the relationship between regulated occupations and psychological distress levels. The third and final research hypothesis postulates that the relationship between the workplace and psychological distress levels is moderated by individual characteristics, as well as by family and the social network outside the workplace.These hypotheses have been validated using longitudinal data from the National population health survey (NPHS) (cycles 1 to 7). The results of these analyses are presented in three articles submitted for publication, which are the chapters 5-7 of this thesis. Overall, the theoretical model gets an important empirical support and suggests that the regulated occupations directly influence the chances of living psychological distress over time as well as the level of psychological distress itself. The results also suggest that the regulated occupations are exposed to differentiated risks in terms of working conditions likely to generate psychological distress. The contribution of the workplace and regulated occupations is exercised independently of other dimensions of the model (family, social network outside of work, personal characteristics). The results also corroborate the importance in considering many dimensions of the life of an individual in the psychological distress and to put on the agenda the importance of developing new theoretical models, better suited to the realities characterizing today’s working environments in which knowledge workers work. This thesis concludes on the implications of these findings for research, and the benefits it brings to the labor market and for the future development of the professional system in Quebec and Canada.

No description available.

Purpose - The purpose of this research was to investigate the adoption of ERP tool by employees within a product manufacturing organization. Design/methodology/approach - In order to fully achieve the research task, the authors applied a qualitative case study that was descriptively designed. During data collection processes, primary and secondary data were utilized as information resources. The primary data obtained were multiple in-depth and semi-structured interviews performed with fifteen (15) employees over the course of an empirical investigation. While secondary data were, information obtain through various scientific articles, case organization’s webpage and other resourceful ones. Finally, convenient sampling method was used during identification and selection of respondents that were highly resourceful to the case study. Findings - An identification from the empirical data obtained highlighted some likely impediments to technological innovation adoption. More often, constraints to innovation adoption are not always individual factors but rather frequently organizational ones which can hinder employees’ from promptly adopting new innovations in various working environments. Research limitations/implications - Future research is proposed to measure the effect of employees’ adoption of technology innovation can have on an organization’s industrial performance. Furthermore, in order to encourage rapid adoption of innovation within an organization, recognitions and praises to employees whom are making good efforts is recommended. Personal recognitions from top managers to performing employees’ can persuade other employees to be more proactive in innovation utilization to obtain the same praise. Originality/Value - This study defines innovation adoption from an individual employee’s perspective as: an employee having a proper knowledge of the technology given to be used, personal acceptance of the technology, managerial empowerments to the employee and most importantly is an employee having the adequate ability to fully utilize the technological tool provided in order to fulfil the specific task. Keywords -  Innovation, Adoption, Technology, IT Tool, Enterprise Resource Planning, Organization Factors and Individual Factors.   Paper Type -  Master’s Thesis / <p>To Reference this paper:</p><p>Mbachu, C.I. and Bizien, Q. (2017). Adoption of innovation: A qualitative research about employees' adoption of information technological tool (ERP) within an organization. Department of Business Administration, LNU, Växjö - Sweden. Page 1 - 75.</p>