Thesis (M.Ed.)--North-West University, Potchefstroom Campus, 2008.

This thesis aims to assess potential environmental impacts of media and communication and to contribute to the development of methods for sustainability assessment. Although the main focus is on printed and electronic media products and environmental impacts, a broader sector analysis is also included and social aspects are discussed. The thesis provides a review of different environmental assessment tools in order to better understand their relationships and the appropriateness of different tools in different situations. Life cycle assessment (LCA) is used to assess printed and electronic versions of newspapers, books and invoices. Results of the screening LCAs of newspapers and books indicate that when comparing printed and electronic versions there are benefits and drawbacks for both. For news and books read on e-reading devices with energy efficient e-ink screens, the main environmental impacts in the studies stemmed from the production of the device and partly from disposal, with the latter having the potential to reduce some environmental impacts through recycling of materials. However, there are data gaps regarding the production of the e-reading devices, most notably for the e-ink screen and the waste management of obsolete e-reading devices. Existing data on internet energy use are uncertain. The potential impacts from a hypothetical total change from paper invoices to electronic invoices in Sweden were assessed through a screening consequential LCA regarding greenhouse gas emissions and cumulative energy demand. The results indicate that emissions and energy demand could decrease as a result of a change. The screening LCAs performed indicate that users’ practices could substantially influence the environmental impacts. Key factors which can influence results and comparisons of printed and electronic media products are total use of electronic devices, total use of printed media, amount and type of paper, energy use of electronic devices, potential printing of electronic media, electricity mix, and the system boundaries set for the assessments. To get a wider perspective, a sector study of the ICT sector and media sector concerning global greenhouse gas emissions and operational electricity use was performed. It was estimated that the contribution to global greenhouse gas emissions in 2007 was roughly 1-2 % for each sector. To assess media and communication products from a sustainability perspective, social aspects should also be covered. The author participated in an international project group on social aspects and LCA, one outcome from which was guidelines for social LCA (S-LCA). In addition to providing guidance for S-LCA, another important role of the guidelines is to facilitate discussions, criticism and proposals for improvement and development of the methodology being developed. The LCA and sector studies in this thesis are limited to direct and to some extent indirect environmental impacts. Further studies of the environmental impacts of more long-term changes in practices and potential structural changes, as well as potential social impacts, could provide important additional insights. This could increase the possibility of facilitating sustainable practices related to ICT and media. / QC 20100610

The purpose of this study was to investigate how high school students felt that the computer helped or hindered participation and self-esteem in the learning situation and if the students experienced any differences between when they had been relatively alone in using a computer compared to when everyone had their own computer. The starting point was the national one-to-one projects made to give every student access to a personal computer and how it affected students in special educational needs and previous research. The theoretical approach was based on socioculture/activity theory and theories of self-esteem. Ten high school students in grade one at a senior high school that previously had started up a one-to-one project was interviewed. The results showed that the students primarily used the computer to write and to search the Internet, but even as a alternative or compensatory tool. Students felt that the computer contributed to increased motivation and self-esteem and better results both in secondary and senior high school. Several students stressed the teacher's importance for if and how the computer was used as a learning tool. The main difference between the computer utilization was seen between the high school programs. Students in the individual program felt the education more individualized and customized compared to secondary school, while students in the vocational program used the computer less as a special education tool than in secondary school. Therefore, any conclusion re-garding one-to-one and its impact could not be drawn. / Syftet med studien var att undersöka hur gymnasieelever upplevde att datorn bidrog till eller hindrade delaktighet och självkänsla i lärsituationen samt om eleverna upplevde någon skillnad mellan då de var relativt ensamma om att ha en egen dator jämfört med då alla elever hade en egen dator. Utgångspunkten var de nationella en-till-en-satsningar som gjorts för att ge varje elev tillgång till en egen dator och på vilket sätt det påverkade elever i behov av särskilt stöd samt tidigare forskning. Den teoretiska ansatsen grundade sig i sociokulturell teori/verksamhetsteori och teorier om självbild. Tio gymnasieelever i årskurs 1 på en gymnasieskola som precis startat upp en en-till-en-satsning intervjuades. Resultatet visade att eleverna i första hand använde datorn till att skriva och till informationssökning i skolan, men även som alternativt eller kompenserande lärverktyg. Eleverna upplevde att datorn bidrog till ökad motivation och självkänsla samt bättre resultat i skolarbetet både i grundskolan och på gymnasiet. Flera elever framhöll lärarens betydelse för om och hur datorn nyttjades som lärverktyg. Den största skillnaden mellan hur datorn nyttjades kunde man se mellan gymnasieprogrammen. Eleverna på det individuella programmet upplevde att de fick mer individualiserad och datoranpassad undervisning jämfört med i grundskolan, medan eleverna på det yrkesförberedande programmet använde datorn som specialpedagogisk verktyg mer sällan jämfört med i grundskolan. Någon slutsats angående en-till-en och dess påverkan kunde därför inte dras.

Magistro baigiamajame darbe nagrinėjama IRT įtaka smulkaus ir vidutinio verslo įmonių valdymui. IRT skverbimosi į verslą reiškinys darbe vadinamas e. integracija. E. integracija susideda iš dviejų dalių – techninės ir strateginės. Tai procesas, kuris yra nulemtas šiuolaikinių IRT santykio su įmonės valdymo metodais ir verslo idėja. Darbo pirmojoje dalyje aprašomas e. integracijos teorinis modelis, nagrinėjama mokslinė literatūra, analizuojamas teorinis informacinių bei ryšio technologijų ir valdymo metodų santykis. Antroje dalyje gilinamasi į e. integracijos ir verslo santykį per konkrečių veiklų prizmę, analizuojami e. integraciją lemiantys veiksniai. Trečioje dalyje e. integracija analizuojama Lietuvos smulkaus ir vidutinio verslo įmonių (SVVĮ) kontekste. Analizuojami empirinio Lietuvos SVVĮ tyrimo duomenys. Darbo rengimo metu buvo atliktas Lietuvos SVVĮ tyrimas, siekiant išsiaiškinti kokie veiksniai daugiausiai įtakoja įmonių techninį ir strateginį e. integracijos lygį. Apklausos duomenų statistinės tyrimo analizės rezultatai leido daryti išvadą, kad įmonių techninei e. integracijai įtakos turi įmonės tipas, o pastarajam įtakos turi strateginė e. integracija. Duomenų analizė taip pat parodė, kad strateginė e. integracija turi daugiau įtakos techninei e. integracijai nei atvirkščiai. / This master’s paper presents a research on information and communication systems (ICS) influence of management of small and medium business enterprises (SME). An ICS penetration to business management phenomenon in this paper named as electronic integration (e. integration). E. integration consists of two major segments – technical and strategic. E. integration could be understood as a process, determined by the relationship of ICS and methods of business management. Lithuanian SME was examined in order to find witch factors has mainly influence for technical and strategic e. integration. Data of survey analysis shoved that: technical e. integration is affected by type of enterprise; type of enterprise is affected by strategic e. integration; strategic e. integration is affecting technical e. integration much stronger than technical e. integration is affecting strategic e. integration.

Résumé Cette thèse porte sur l’appropriation de l’Internet et du multimédias dans la population universitaire d’Afrique francophone, en l’an 2001. Elle couvre six pays : le Bénin, le Burkina Faso, le Cameroun, la Côte d’Ivoire, le Mali et le Togo. La recherche porte sur le recensement des centres de recherche démographique en Afrique francophone subsaharienne et sur une enquête auprès des universités de Yaoundé II et de Douala au Cameroun. La problématique de l’accès et de l’usage est centrale dans notre démarche. Elle est traduite dans la question de recherche suivante : « Dans un contexte dominé par les représentations des NTIC comme symboles de modernité et facteurs d’intégration à l’économie mondiale, quelles sont les modalités d’appropriation de ces technologies par les universitaires des institutions de l’enseignement et de la recherche en Afrique considérées dans cette étude ? » Pour aborder le matériel empirique, nous avons opté pour deux approches théoriques : les théories du développement en lien avec les (nouveaux) médias et la sociologie des innovations techniques. Enracinées dans la pensée des Lumières, complétée et affinée par les approches évolutionnistes inspirées de Spencer, le fonctionnalisme d’inspiration parsonienne et l’économie politique axée sur la pensée de W. W. Rostow, les théories du développement ont largement mis à contribution les théories de la communication pour atteindre leur objet. Alors que la crise de la modernité occidentale menace de délégitimer ces paradigmes, les technologies émergentes leur donnent une nouvelle naissance : dans la continuité de la pensée d’Auguste Comte, le développement est désormais pensé en termes d’intégration à un nouveau type de société, la société de l’information. Cette nouvelle promesse eschatologique et cette foi dans la technique comme facteur d’intégration à la société et à l’économie en réseau habitent tous les projets menés sur le continent, que ce soit le NEPAD, le Fond de solidarité numérique, le projet d’ordinateur à 100$ pour les enfants démunis ou le projet panafricain de desserte satellitaire, le RASCOM. Le deuxième volet de notre cadre de référence théorique est axé sur la sociologie des innovations techniques. Nous mobilisons la sociopolitique des usages de Vedel et Vitalis pour ramener la raison critique dans le débat sur le développement du continent africain, dans l’optique de montrer que la prérogative politique assumée par les États a encore sa place, si l’on veut que les ressources numériques servent à satisfaire les demandes sociales et non les seules demandes solvables essentiellement localisées dans les centres urbains. En refusant le déterminisme technique si courant dans la pensée sur le développement, nous voulons montrer que le devenir de la technique n’est pas inscrit dans son essence, comme une ombre portée, mais que l’action des humains, notamment l’action politique, peut infléchir la trajectoire des innovations techniques dans l’optique de servir les aspirations des citoyens. Sur le plan méthodologique, la démarche combine les méthodes quantitatives et les méthodes qualitatives. Les premières nous permettront de mesurer la présence d’Internet et du multimédia dans l’environnement des répondants. Les secondes nous aideront à saisir les représentations développées par les usagers au contact de ces outils. Dans la perspective socioconstructiviste, ces discours sont constitutifs des technologies, dans la mesure où ils sont autant de modalités d’appropriation, de construction sociale de l’usage. Ultimement, l’intégration du langage technique propre aux outils multimédias dans le langage quotidien des usagers traduit le dernier stade de cette appropriation. À travers cette recherche, il est apparu que les usagers sont peu nombreux à utiliser les technologies audiovisuelles dans le contexte professionnel. Quand à l’Internet et aux outils multimédias, leur présence et leurs usages restent limités, l’accès physique n’étant pas encore garanti à tous les répondants de l’étude. Internet suscite de grandes espérances, mais reste, là aussi, largement inaccessible en contexte professionnel, la majorité des usagers se rabattant sur les lieux publics comme les cybercafés pour pallier l’insuffisance des ressources au sein de leurs institutions d’appartenance. Quant aux représentations, elles restent encore largement tributaires des discours politiques et institutionnels dominants, selon lesquels l’avenir sera numérique ou ne sera pas. La thèse va cependant au-delà de ces données pour dessiner la carte numérique actuelle du continent, en intégrant dans la nouvelle donne technologique la montée fulgurante de la téléphonie cellulaire mobile. Il nous est apparu que l’Internet, dont la diffusion sur le continent a été plus que modeste, pourrait largement profiter de l’émergence sur le continent de la culture mobile, que favorise notamment la convergence entre les mini-portables et la téléphonie mobile. / Abstract This thesis addresses the appropriation of the Internet and of multimedia in the university population of French-speaking Africa, in the year 2001. It deals with six sub-Saharan countries: Benin and Burkina Faso, Cameroon, Ivory Coast, Mali and Togo. The research is specifically interested in the inventory of demographic research centers in sub-Saharan French-speaking Africa and the investigation with the universities of Yaoundé II and Douala in Cameroon. The question of access and use is central to our approach. Articulated as a research question, the focus is as follows: "In a context dominated by the representations of the ICTs as symbols of modernity and ways of integrating the world economy, what are the modalities of appropriation of these technologies by academics within postsecondary institutions of teaching and research in Africa considered in this study?" Two theoretical approaches were adopted to deal with the empirical data : theories of development tied to the (new) media and the sociology of technological innovations. Rooted in the thought of the Enlightenment, completed and refined by the evolutionist approaches inspired by Spencer, Parsonian functionalism and the political economy centered on the thought of W.W. Rostow, theories of development have made much use of theories of the communication in order to achieve their objectives. Even as the crisis of Western modernity threatens to delegitimize these paradigms, the emergent technologies give them a new lease on life: in continuity of the thought of Auguste Comte, development is henceforth thought in terms of integration within a new social structure, the information society. This new eschatological promise and this faith in technology as the factor of integration within society and the network economy animate all the projects undertaken on the continent, whether it is the NEPAD, the Digital Solidarity Fund, the $100 Computer Project for Deprived Children or the Pan-African project of satellite sideboard, the RASCOM. The second part of our theoretical framework is centered on the sociology of technical innovations. We make use of the socio-political approach to usage developed by Vedel and Vitalis to re-introduce critical reason into the debate on the development of the African continent, with a view to showing how political prerogatives at the State-level still have their place, if we want to develop digital resources that satisfy social demands and respond not only to demands deemed solvent and essentially arising out of urban areas. By refusing the technical determinism so current in thinking about development, we would like to show that the future of technology is not inscribed in its essence, like a shadowy presence, but that human action, notably political action, can reorient the trajectory of technological innovation in the direction of responding to the aspirations of citizens. Methodologically, our approach combines quantitative methods and qualitative methods. The former will allow us to measure the presence of the Internet and multimedia in the environment of those concerned. The latter will help us to grasp the representations developed by the users in contact with these tools. Within a socio-constructivist perspective, these discourses are constitutive of these technologies, inasmuch as they are so many modalities of appropriation, of the social construction of usage. Ultimately, the integration of the technical language specific to these multimedia tools into the every day language of the users signals the last stage of this appropriation. Through this research, it became evident that few users utilize audiovisual technologies in a professional context. As for the Internet and multimedia tools, their presence and their use remain limited, physical access not yet being guaranteed to all the respondents of the study. The Internet, while creating large expectations, also remains largely inaccessible in a professional context, the majority of the users making use of public spaces such as cyber-cafes to mitigate the lack of resources within their own institutions. As far as representations go, they remain still widely dependent on the dominant political and institutional discourses, according to which the future will be digital or will not be. The thesis, however, goes beyond this data in order to draw up the current digital map of the continent, by integrating within the technological landscape the phenomenal rise of mobile cellular technology. It appeared to us that the Internet, the availability of which on the continent has been modest at best, could widely take advantage of the emergence on the continent of the mobile culture, which facilitates in particular the convergence between netbooks and mobile telephones (smartphones).

The integration of ICT within the new Curriculum of the National Education Department of South Africa into Learning Areas is important for pre-service teacher training at university. The Learning Area Social Sciences (LASS) pre-service teachers are exposed to the integration of ICT and multimedia resources in teaching and learning. They can be trained to plan lessons that are more active and learner-centered and so slow the widening gap between South Africa and the developed world with respect to ICT integration and the use of multimedia resources in teaching and learning at schools. The interactive digital video disc (DVD) and portable DVD player is a cheap, accessible, and practical alternative that ensures the integration of ICT and a variety of multimedia resources, in teaching and learning within LASS. The purpose of this study within the LASS is to determine what type of multimedia resources can be used to the benefit of student learning; what the structure and format of the multimedia on the DVD should look like to achieve selected learning outcomes; and to determine how one can integrate ICT, specifically the DVD, into teaching and learning. A quasi-experimental research design was used in this study. Four intact groups were exposed to different experimental treatments/interventions and the four groups acted as their own controls. The control group always consisted of two groups. The participants included the total population of bona fide, full-time, first-year students taking the compulsory module in LASS as part of the BEd Intermediated and Senior phase Programme at the North-West University (Potchefstroom Campus). They were exposed to class tests, a semester test and an examination as measuring instruments. The material developed for the intervention was two multimedia DVDs. The one contained predominantly text with audio (DVD 1) and the other contained still graphics, audio, text and video, etc. (DVD 2). Two DVDs were made for History and two for Geography, respectively, for each of the four interventions. The data was analysed by means of an ANCOVA. It compared the variances (s2) within and across the three groups (two separate experimental groups and two groups combined to form one control group), controlling for the covariate (ability measured by the pre-test). The results of the study found that the type of multimedia resources used to the benefit of LASS student learning within the disciplines of History and Geography include multimedia such as visual and moving images and text with educational content. The nature of History and Geography themes are factors that need to be taken into consideration when deciding on the structure and format of the multimedia on the DVD to ensure that student learning within the LASS achieves the selected learning outcomes. It was also found that ICT, specifically the DVD, and multimedia can be integrated successfully in the teaching and learning of the LASS. The study found that the integration of DVDs and multimedia in the LASS can be applied at tertiary level in a developing country without placing participants at a disadvantage. / Thesis (M.Ed.)--North-West University, Potchefstroom Campus, 2008.

The problem being investigated in this thesis is to understand and explain why some Setswana speaking students in the ACE-programme for Life Orientation who have voluntarily registered for a decentralised off-campus education programme at the NWU, continue to demand personal, face-to-face communication with their lecturers during the course of their studies. „Off-campus education‟ (also known as „distance education‟ and / or „decentralised education‟) is usually implemented in an attempt to afford more students the opportunity to improve their qualifications and skills – especially in the case of those students who, for a variety of reasons, may not be in a position to enrol for fulltime contact training. Off-campus education could help to serve the divergent education-related needs of poor, less privileged, geographically isolated, difficult-to-reach and deep rural communities. It could also assist with the teaching and learning of new knowledge and skills as far as its integrated use of contemporary technological developments is concerned. Besides UNISA, the North-West University is at present the biggest supplier of off-campus education programmes to practising teachers in the country. Despite the exponential increase in educational and technological developments in the late 20th and early 21st century, information and communication technology – within a broader South African context – is still not within reach of all the NWU‟s off-campus education students. Recent attempts to integrate contact education principles in off-campus education, led to the development of the (well-known) hybrid, namely „flexi-education‟. Over the past seven years or so, this state of affairs has slowly developed to the point where the number of registered, off-campus African education students at the NWU who insist (despite paper-based, electronic and mobile learning support) on demanding personal, face-to-face contact with their lecturers, has increased rapidly. It would furthermore seem that the use of, for example, internet and communication technology is increasing the existing gap between the African education student and his / her lecturer. This growing gap has already resulted in some registered African education students feeling increasingly isolated. The problem with the use of ICT in off-campus education is understood by some as leading to a situation where the ICT being implemented may, one day soon, replace the lecturer during scheduled contact facilitation sessions. Should that happen, it could mean that interactive communication and the social presence of the lecturer during scheduled contact facilitation sessions may be compromised and even permanently forfeited. The available body of scholarship does not adequately address the perceptions of students with regard to the importance of (a) the temporal-spatial, simultaneous presence of their lecturers and (b) social interactions during scheduled contact facilitation sessions. From the available literature, it is also not clear: why some students may want to entertain and maintain such perceptions, what the attitude of students with regard to social interaction and the social presence of their lecturers might be, or what role ICT could be playing in the life-world of off-campus students in South Africa. In an attempt to solve this intellectual conundrum and with a view to effecting naturalistic generalisation (and not statistical generalisation) I have decided, in light of the above, to implement and follow a multi-analytical research design (mixed methods, multi-analysis design) (Onwuegbuzie et al., 2009: passim; 117). Instead of me seeking to generalise my own research findings, I have decided to leave it to my readers to generalise the findings from their own experiences in the past (Onwuegbuzie et al., 2009: 120). This approach represents a kind of „fuzzy generalisation‟ (Ekiz, 2006:73) in the sense that something that has happened in one place could just as well be demonstrated to have happened somewhere else as well (ibid.). I have, therefore, undertaken both a quantitative as well as qualitative study in order to understand why Setswana speaking education students in the ACE-programme in Life Orientation would continue to demand personal, face-to-face contact with their lecturers, despite all the teaching and learning support that they are offered along the way. I have completed my research on the basis of (and in view of) my research aims. The same applies to the data that I have managed to capture and interpret. On the basis of these data, certain strategic guidelines for effective education in off-campus education programmes for practising teachers have then been drafted. My most important research findings include: Off-campus education is purposively delivered to the client, e.g. to the Setswana speaking student in his / her natural surroundings. Off-campus education should strive to care for the student and his / her contextualised needs. An authentic encounter between the off-campus lecturer and student should be allowed to take place. These encountering opportunities could assist in liberating the Setswana speaking student from all moral and ethical obligation of having to meet his / her lecturer and talking to him / her personally. No more moral burdening or social indebtedness should be placed on students to attend the scheduled contact facilitation sessions. The Setswana speaking student should be accompanied to feel and experience that s/he is unconditionally accepted and respected in his / her particular situation and locale. The Setswana speaking student should be able to feel and experience on a particularly deep interpersonal level the security that s/he has the right to belong to a particular off-campus education community (that is not only viewed as a communal society, but also managed as one). The University as service provider ought to create intimate, interactive spaces during scheduled contact facilitation sessions for all off-campus lecturers in order to afford their Setswana speaking students the opportunity to realise their ontic, social yearning for belonghesion. The Setswana speaking student experiences off-campus education as a process of social unity, as well as a social, communal learning community, together with his / her lecturers and fellow students. For this reason, scheduled contact facilitation sessions should be focusing (given the transactional nature of off-campus education) on communal, „perfect-fit education for us‟. Within a communal „perfect-fit‟ education community, the Setswana speaking student should be accompanied to adopt his / her reason for existence in the following manner: “We are, therefore I am.” Given the transactional nature of scheduled contact facilitation sessions (that should be focusing on transactional proximity, openness and sincerity within this communal „perfect-fit education for us‟) the Setswana speaking student does not wish the use of computer and internet technology to replace their ontic and socially cohesive, essential yearning for communal humanity and fellowship. It would seem that Setswana speaking students may not, necessarily, be less than ready for the implementation of ICT in their off-campus education programmes because they cannot afford it, but mainly because they do not yet regard computer and internet technology as part of their cultural furniture. Any attempt at implementing ICT in off-campus education should be considered and managed by universities with great circumspect, so that these students‟ social, ontic, and cohesively essential yearning and ever intensifying, deepening, socially-mutual attaching, fixative and reciprocally trusting attraction could be properly accounted for, and so that it may be managed satisfactorily on a curricular level. Off-campus education should, therefore, be based on the realisation of ontic „We-ness‟ where the members of this community continue to depend on each other and where the supply and delivery of off-campus education is constantly reformed and fine-tuned so that it may reflect an authentic collective learning community. Off-campus education should be focusing on a collectivist, communally searching, epistemological approach where human beings are constantly relating to their fellow human beings, playing different social roles and taking full responsibility for whatever may be needed to realise these students‟ off-campus studies successfully. / Thesis (Ph.D. (Education))--North-West University, Potchefstroom Campus, 2011.

The integration of ICT within the new Curriculum of the National Education Department of South Africa into Learning Areas is important for pre-service teacher training at university. The Learning Area Social Sciences (LASS) pre-service teachers are exposed to the integration of ICT and multimedia resources in teaching and learning. They can be trained to plan lessons that are more active and learner-centered and so slow the widening gap between South Africa and the developed world with respect to ICT integration and the use of multimedia resources in teaching and learning at schools. The interactive digital video disc (DVD) and portable DVD player is a cheap, accessible, and practical alternative that ensures the integration of ICT and a variety of multimedia resources, in teaching and learning within LASS. The purpose of this study within the LASS is to determine what type of multimedia resources can be used to the benefit of student learning; what the structure and format of the multimedia on the DVD should look like to achieve selected learning outcomes; and to determine how one can integrate ICT, specifically the DVD, into teaching and learning. A quasi-experimental research design was used in this study. Four intact groups were exposed to different experimental treatments/interventions and the four groups acted as their own controls. The control group always consisted of two groups. The participants included the total population of bona fide, full-time, first-year students taking the compulsory module in LASS as part of the BEd Intermediated and Senior phase Programme at the North-West University (Potchefstroom Campus). They were exposed to class tests, a semester test and an examination as measuring instruments. The material developed for the intervention was two multimedia DVDs. The one contained predominantly text with audio (DVD 1) and the other contained still graphics, audio, text and video, etc. (DVD 2). Two DVDs were made for History and two for Geography, respectively, for each of the four interventions. The data was analysed by means of an ANCOVA. It compared the variances (s2) within and across the three groups (two separate experimental groups and two groups combined to form one control group), controlling for the covariate (ability measured by the pre-test). The results of the study found that the type of multimedia resources used to the benefit of LASS student learning within the disciplines of History and Geography include multimedia such as visual and moving images and text with educational content. The nature of History and Geography themes are factors that need to be taken into consideration when deciding on the structure and format of the multimedia on the DVD to ensure that student learning within the LASS achieves the selected learning outcomes. It was also found that ICT, specifically the DVD, and multimedia can be integrated successfully in the teaching and learning of the LASS. The study found that the integration of DVDs and multimedia in the LASS can be applied at tertiary level in a developing country without placing participants at a disadvantage. / Thesis (M.Ed.)--North-West University, Potchefstroom Campus, 2008.

The problem being investigated in this thesis is to understand and explain why some Setswana speaking students in the ACE-programme for Life Orientation who have voluntarily registered for a decentralised off-campus education programme at the NWU, continue to demand personal, face-to-face communication with their lecturers during the course of their studies. „Off-campus education‟ (also known as „distance education‟ and / or „decentralised education‟) is usually implemented in an attempt to afford more students the opportunity to improve their qualifications and skills – especially in the case of those students who, for a variety of reasons, may not be in a position to enrol for fulltime contact training. Off-campus education could help to serve the divergent education-related needs of poor, less privileged, geographically isolated, difficult-to-reach and deep rural communities. It could also assist with the teaching and learning of new knowledge and skills as far as its integrated use of contemporary technological developments is concerned. Besides UNISA, the North-West University is at present the biggest supplier of off-campus education programmes to practising teachers in the country. Despite the exponential increase in educational and technological developments in the late 20th and early 21st century, information and communication technology – within a broader South African context – is still not within reach of all the NWU‟s off-campus education students. Recent attempts to integrate contact education principles in off-campus education, led to the development of the (well-known) hybrid, namely „flexi-education‟. Over the past seven years or so, this state of affairs has slowly developed to the point where the number of registered, off-campus African education students at the NWU who insist (despite paper-based, electronic and mobile learning support) on demanding personal, face-to-face contact with their lecturers, has increased rapidly. It would furthermore seem that the use of, for example, internet and communication technology is increasing the existing gap between the African education student and his / her lecturer. This growing gap has already resulted in some registered African education students feeling increasingly isolated. The problem with the use of ICT in off-campus education is understood by some as leading to a situation where the ICT being implemented may, one day soon, replace the lecturer during scheduled contact facilitation sessions. Should that happen, it could mean that interactive communication and the social presence of the lecturer during scheduled contact facilitation sessions may be compromised and even permanently forfeited. The available body of scholarship does not adequately address the perceptions of students with regard to the importance of (a) the temporal-spatial, simultaneous presence of their lecturers and (b) social interactions during scheduled contact facilitation sessions. From the available literature, it is also not clear: why some students may want to entertain and maintain such perceptions, what the attitude of students with regard to social interaction and the social presence of their lecturers might be, or what role ICT could be playing in the life-world of off-campus students in South Africa. In an attempt to solve this intellectual conundrum and with a view to effecting naturalistic generalisation (and not statistical generalisation) I have decided, in light of the above, to implement and follow a multi-analytical research design (mixed methods, multi-analysis design) (Onwuegbuzie et al., 2009: passim; 117). Instead of me seeking to generalise my own research findings, I have decided to leave it to my readers to generalise the findings from their own experiences in the past (Onwuegbuzie et al., 2009: 120). This approach represents a kind of „fuzzy generalisation‟ (Ekiz, 2006:73) in the sense that something that has happened in one place could just as well be demonstrated to have happened somewhere else as well (ibid.). I have, therefore, undertaken both a quantitative as well as qualitative study in order to understand why Setswana speaking education students in the ACE-programme in Life Orientation would continue to demand personal, face-to-face contact with their lecturers, despite all the teaching and learning support that they are offered along the way. I have completed my research on the basis of (and in view of) my research aims. The same applies to the data that I have managed to capture and interpret. On the basis of these data, certain strategic guidelines for effective education in off-campus education programmes for practising teachers have then been drafted. My most important research findings include: Off-campus education is purposively delivered to the client, e.g. to the Setswana speaking student in his / her natural surroundings. Off-campus education should strive to care for the student and his / her contextualised needs. An authentic encounter between the off-campus lecturer and student should be allowed to take place. These encountering opportunities could assist in liberating the Setswana speaking student from all moral and ethical obligation of having to meet his / her lecturer and talking to him / her personally. No more moral burdening or social indebtedness should be placed on students to attend the scheduled contact facilitation sessions. The Setswana speaking student should be accompanied to feel and experience that s/he is unconditionally accepted and respected in his / her particular situation and locale. The Setswana speaking student should be able to feel and experience on a particularly deep interpersonal level the security that s/he has the right to belong to a particular off-campus education community (that is not only viewed as a communal society, but also managed as one). The University as service provider ought to create intimate, interactive spaces during scheduled contact facilitation sessions for all off-campus lecturers in order to afford their Setswana speaking students the opportunity to realise their ontic, social yearning for belonghesion. The Setswana speaking student experiences off-campus education as a process of social unity, as well as a social, communal learning community, together with his / her lecturers and fellow students. For this reason, scheduled contact facilitation sessions should be focusing (given the transactional nature of off-campus education) on communal, „perfect-fit education for us‟. Within a communal „perfect-fit‟ education community, the Setswana speaking student should be accompanied to adopt his / her reason for existence in the following manner: “We are, therefore I am.” Given the transactional nature of scheduled contact facilitation sessions (that should be focusing on transactional proximity, openness and sincerity within this communal „perfect-fit education for us‟) the Setswana speaking student does not wish the use of computer and internet technology to replace their ontic and socially cohesive, essential yearning for communal humanity and fellowship. It would seem that Setswana speaking students may not, necessarily, be less than ready for the implementation of ICT in their off-campus education programmes because they cannot afford it, but mainly because they do not yet regard computer and internet technology as part of their cultural furniture. Any attempt at implementing ICT in off-campus education should be considered and managed by universities with great circumspect, so that these students‟ social, ontic, and cohesively essential yearning and ever intensifying, deepening, socially-mutual attaching, fixative and reciprocally trusting attraction could be properly accounted for, and so that it may be managed satisfactorily on a curricular level. Off-campus education should, therefore, be based on the realisation of ontic „We-ness‟ where the members of this community continue to depend on each other and where the supply and delivery of off-campus education is constantly reformed and fine-tuned so that it may reflect an authentic collective learning community. Off-campus education should be focusing on a collectivist, communally searching, epistemological approach where human beings are constantly relating to their fellow human beings, playing different social roles and taking full responsibility for whatever may be needed to realise these students‟ off-campus studies successfully. / Thesis (Ph.D. (Education))--North-West University, Potchefstroom Campus, 2011.

One approach to dealing with complexity in a public policy context is horizontality, the act of working across the various ministries and divisions of a government in order to harness the organization’s capacity and resources and direct them towards the addressing of complex problems. And one prominent mechanism for promoting horizontality is greater organization-wide collaboration, knowledge sharing and active knowledge seeking amongst a network of government knowledge workers commonly referred to as policy analysts. The emergent use of Web 2.0 tools and approaches within organizations has raised the possibility that we have entered a new knowledge era - Enterprise 2.0 - that can address the horizontality problem, facilitate the sharing of knowledge between policy analysts and across organizations, and promote transformative governance. This research investigated how policy formulation processes in the government of the Canadian province of British Columbia are being affected by the adoption of Web 2.0 tools internally within the organization as a way to facilitate knowledge sharing and collaboration amongst government policy analysts. Semi-structured interviews with members of corporate policy units in the Government of British Columbia were conducted (n = 14), and an on-line questionnaire was completed by Government of British Columbia policy analysts (n = 129). These mixed methods form the basis for a triangulation approach to assessing the research questions. Respondents conceptualized policy analysis as rooted in an apolitical synthesis of evidence and best practices from a variety of sources, leading to a recommendation designed to support decision-making. The diversity and reach of the policy analyst’s organizational social network is related to their length of service in the organization and is an important supplement to the analyst’s knowledge base. There was little evidence that technology networks generally, and Web 2.0 tools specifically, play a prominent role in facilitating the knowledge organization; in fact, policy analysts may refrain from sharing knowledge with colleagues using technology networks in order to avoid contributing to their colleagues' information overload. Following the Theory of Planned Behavior (Ajzen, 1991), attitudes, followed by subjective norms, were the strongest and most consistent predictors of the policy analyst’s intention to collaborate and share knowledge with their colleagues. Perceived behavioural control was not a factor, leading to the possibility that while policy analysts may believe and be told that knowledge sharing and collaboration are advantageous, they may not feel they have the authority, latitude or ability to do so. A significant gender result was consistently revealed, that women were found to be less supportive of knowledge sharing and collaboration than men, a result possibly due to a culture dominated by masculine characteristics. The findings have implications for public sector organizations seeking to provide support for knowledge workers to make effective use of the organizational social network, new collaboration technologies and organizational capacity to address complex public policy problems. Interested readers should consult http://jlphdcand.wordpress.com for updated versions of this research, and related work. / Graduate