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La santé au travail dans les fonctions publiques territoriale et hospitalière : une approche par les ressources / Occupational health in hospital and local public service : resources-based approachRossano, Maryline 03 December 2018 (has links)
Stress, burnout, mal-être, bien-être, conditions de travail, Risques Psycho Sociaux (RPS), la santé au travail recouvre une multitude de notions. Nous avons choisi dans le cadre de ce travail d’envisager la santé à travers le prisme des ressources et de mobiliser la théorie de la conservation des ressources (COR) de Hobfoll (1989, 1998, 2001). Ses apports majeurs sont d’envisager la santé non plus seulement dans sa dimension pathogénique mais également dans une perspective salutogénique (Abord de Chatillon, 2005 ; Neveu, 2007, 2012 ; Richard, 2012) et d’aborder le phénomène en tant que processus tenant compte à la fois de ses aspects internes et externes. L’enjeu du présent travail est d’analyser plus finement le processus à l’œuvre, à la fois de maintien et de dégradation de la santé au travail dans le contexte spécifique des fonctions publiques territoriale et hospitalière. Depuis plusieurs décennies, ce secteur subit des transformations avec notamment la mise en œuvre d’une démarche de Nouveau Management Public (NMP) et la volonté d’appliquer des modes de gestion privés au public. Cette rationalisation bien que nécessaire économiquement a pour conséquence une intensification du travail qui affectent l’organisation du travail et la santé des agents. Ainsi notre étude qualitative à travers les trois articles qui la constituent défend la thèse suivante : la santé au travail est un processus dynamique auquel concourent l’individu, le collectif et l’organisation qui s’exprime à travers la relation aux ressources. Notre thèse contribue ainsi à identifier de nouvelles ressources organisationnelles, mettre en évidence le mécanisme de sollicitation des ressources et la capacité proactive et résiliente des individus, expliciter le processus de spirale, et confirmer le lien peu exploré entre Nouveau Management Public et stress au travail. / Stress, burnout, well-being, work conditions, psychosocial risks, occupational health covers multiple notions. We choose to consider health according to the conservation of resources theory (Hobfoll, 1989, 1998, 2001). Its major contributions consist firstly in considering health not only from a pathogenic aspect but also from a salutogenic one (Abord de Chatillon, 2005 ; Neveu, 2007, 2012 ; Richard, 2012). Secondly, it proposes to study health as a whole process including its internal and external aspects. The issue of this study is to analyse both the process of maintenance and decline of occupational health in the specific public context. For several decades, this sector has been undergoing major transformations with New Public Management reforms. Although economically necessary this rationalization results in work intensification which influence work organization and health of public agents. Thus, our qualitative study through the three articles considers that occupational health is a dynamic process (in which individuals, collective and organization participate) expressed through the relationship to resources. Our thesis offers several contributions to help identify new organizational resources, to highlight the process of resource mobilization and the proactive capacity, to explicit the spiral process and to confirm the link, not sufficiently explored, between the NPM and job stress.
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A dinâmica dos vínculos com as organizações empregadoras: um olhar para o contexto e trajetória do trabalhador / The dynamics of bonds with organizational employers: an approach at the worker\'s context and trajectoryPaim, Diego Silveira 21 July 2017 (has links)
Na agenda de pesquisa sobre comprometimento organizacional, predomina o modelo de pesquisa de corte transversal, quantitativa, que busca relacionar os vínculos com antecedentes e consequentes de maneira direta, considerando variáveis internas à organização. Esta abordagem tem sido foco de discussão nesta área, que começa a apontar a necessidade de estudos exploratórios buscando compreender a dinâmica dos vínculos ao longo do tempo. O presente trabalho busca contribuir com esta lacuna, e tem por objetivo compreender o papel de elementos de contexto individual na dinâmica dos vínculos do trabalhador com a organização ao longo de sua trajetória. A etapa preliminar quantitativa foi realizada por meio de uma survey que obteve 1584 respostas válidas, coletando com escalas validadas padrões dos vínculos de comprometimento e entrincheiramento com a organização. A partir destes padrões, foram destacados 30 indivíduos com diferentes padrões de vínculos para uma etapa principal qualitativa, que ocorreu por meio de entrevistas exploratórias com estes participantes. As análises de narrativa, conteúdo e eventos foram combinadas para processar estes dados, visando compreender o papel do contexto individual nos vínculos. Estas análises buscaram compreender o papel de diferentes temas da vida do indivíduo: A fase da vida e careira, as âncoras de carreira, eventos marcantes de sua vida, elementos de seu contexto individual (família, comunidade, lazer, amizade, outros trabalhos e autodesenvolvimento) e fenômenos da literatura de vínculos organizacionais. Como resultado, foi encontrado que as fases da vida e carreira exercem papel relevante na dinâmica dos vínculos, e as fases de equacionamento e manutenção são mais propensas a registrarem alto comprometimento, e a fase de manutenção também com alto entrincheiramento. As âncoras de carreira modelam as expectativas que geram os contratos psicológicos, e atuam também na forma com que o indivíduo lida com os eventos em sua vida. Em termos dos eventos, os que se relacionam com mudança cultural e liderança/gestão tem relação com quebras de contrato psicológico, que geram diminuição ou quebra do comprometimento com a organização, se relacionando com o fenômeno da literatura de quondamcommitment. No contexto individual, ele atua como um mediador entre a dinâmica dos vínculos e os eventos vivenciados pelo indivíduo, sendo também pautados pela permeabilidade entre a vida pessoal e profissional. As dimensões de amizade, família e comunidade tem relação mais relevante com a dinâmica de vínculos. Por fim, foi elaborado um modelo teórico que organiza e sistematiza todas as áreas observadas neste estudo, apontando o papel delas na dinâmica dos vínculos. Conclui-se que os vínculos de comprometimento e entrincheiramento são afetados indiretamente pelas fases da vida, e que a depender da âncora de carreira, o indivíduo tenderá a desenvolver maior comprometimento com diferentes focos. Ainda, o estudo explicita o papel de eventos de liderança/gestão e cultura organizacional, que estão associados à quebra de contrato psicológico e diminuição dos níveis do comprometimento. Por fim, o presente trabalho possibilita uma maior compreensão dos fenômenos contextuais na agenda de pesquisa dos vínculos organizacionais, trazendo elementos à tona que podem ser aprofundados em futuras pesquisas. / In the research agenda on organizational commitment, the cross-sectional, quantitative research model predominates, which seeks to relate the links with antecedents and consequents in a direct way, considering internal variables to the organization. This approach has been a focus of discussion in this area, which begins to point out the need for exploratory studies seeking to understand the dynamics of bonds over time. The present work has the objective to contribute to this gap, and aims to understand the role of individual context elements in the dynamics of the worker \'s bonds with the organization throughout its trajectory. The preliminary quantitative stage was accomplished by means of a survey that obtained 1584 valid answers, collecting with validated scales standard of the bonds of organizational commitment and organizational entrenchment. From these standards, 30 individuals with different patterns of bonds were selected for a qualitative main stage, which occurred through exploratory interviews with these participants. Narrative, content, and event analyzes were combined to process these data to understand the role of the individual context in the bonds. These analyzes sought to understand the role of different subjects in the individual\'s life: the life stage and career, career anchors, life events, elements of their individual context (family, community, leisure, friendship, other work and self-development) and bond´s organizational phenomena. As a result, it was found that the life stages and career stages play a relevant role in the dynamics of the bonds, and the phases of equation and maintenance are more likely to register high commitment, and the maintenance phase also with high entrenchment. Career anchors shape the expectations that generate the psychological contracts, and also act on how the individual deals with the events in his or her life. In terms of events, those related to cultural change and leadership / management are related to psychological contract breaches, which generate a decrease or decrease in commitment to the organization, related to the quondam commitment literature phenomenon. In the individual context, it acts as a mediator between the dynamics of the links and the events experienced by the individual, and are also guided by the permeability between personal and professional life. The dimensions of friendship, family and community are more relevant to the dynamics of links. Finally, a theoretical model was elaborated that organizes and systematizes all the areas observed in this study, pointing out their role in the dynamics of the links. It is concluded that the bonds of commitment and entrenchment are affected indirectly by the life cycle, and that depending on the career anchor, the individual will tend to develop greater commitment with different foci. Furthermore, the study explores the role of leadership / management events and organizational culture, which are associated with psychological contract breakdown and decreased levels of commitment. Finally, the present work contributes to a greater understanding of the contextual phenomena in the research agenda of organizational bonds, bringing elements to the fore that can be deepened in future researches.
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Le développement de l’employabilité dans les organisations : une aide à la rénovation de gestion des ressources humaines et à l’accroissement de performances économiques et sociales : cas d'entreprises industrielles tunisiennesBen Hassen, Noura 20 July 2011 (has links)
Dans le cadre de leurs démarches de modernisation, les entreprises tunisiennes sont à la recherche d’un modèle de gestion efficace de leurs Ressources Humaines permettant, au-delà de la flexibilité et des restructurations nécessaires, d’assurer un développement de leurs performances, ainsi qu’une sécurisation des parcours professionnels de leurs salariés. L’hypothèse centrale que nous avons déterminée comme réponse à cette problématique est la suivante : la rénovation de Gestion des Ressources Humaines, par la mise en place d’une politique de développement de l’employabilité, aide les entreprises tunisiennes à faire progresser leur performance sociale et économique et à sécuriser les parcours professionnels de leurs salariés.Les résultats de cette recherche mettent tout d’abord en évidence les principales difficultés de modernisation de Gestion des Ressources Humaines au sein des entreprises tunisiennes (managériales, structurelles, institutionnels et culturelles), puis l’apport de développement de l’employabilité pour la rénovation des pratiques de GRH et à l’accroissement de performances sociales et économiques à moyen et à long terme et, enfin, les conditions nécessaires à l’intégration d’une politique de développement de l’employabilité à la GRH. / As part of their efforts to modernize the Tunisian companies are looking for a model of effective management of their human resources with, beyond restructuring and flexibility necessary to ensure development of their performance and a career security of their employees. The central hypothesis we have determined as a response to this problem is: the renovation of Human Resource Management, for the establishment of a policy of development of employability, with Tunisian companies to advance their performance social and economic security and career paths for their employees.The results of this research are first identified the major challenges of modernizing human resources management in the Tunisian firms (managerial, structural, institutional and cultural) and the provision of employability development for renovation Human Resource Management practices and increasing social and economic performance in the medium and longer term and finally the conditions for the integration of a development policy employability of HRM.
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Les déterminants de l’engagement de carrière par rapport à l’engagement organisationnel chez les professionnels en ressources humaines.Ngalle, Adolphe Félix 02 1900 (has links)
Le but de notre recherche est d’étudier l’influence de la réalisation des promesses relatives aux conditions d’emploi et de la réalisation des attentes relatives aux conditions d’exercice de la profession sur l’engagement organisationnel et l’engagement de carrière des PRH. Notre étude est empirique et basée sur une enquête réalisée auprès de 636 PRH exerçant au Québec.
Notre étude repose sur la théorie du contrat psychologique qui soutient que l’entente mutuelle et réciproque entre l’employeur et l’employé a des répercussions sur les comportements des travailleurs dont l’engagement organisationnel. Nous trouvons un lien intéressant à établir entre la réalisation des promesses liées aux conditions d’emploi et la réalisation des attentes relatives aux conditions d’exercice de la profession.
Nos résultats ont révélé que la réalisation par l’employeur des promesses liées aux conditions d’emploi va affecter l’engagement organisationnel et l’engagement de carrière. Plus particulièrement la réalisation des promesses en lien avec le contenu de l’emploi et l’atmosphère sociale influence l’engagement organisationnel affectif tandis que la réalisation des promesses liées au développement externe influence l’engagement de carrière relatif aux alternatives limitées. Nos résultats montrent aussi que les attentes relatives aux conditions d’exercice de la profession influencent l’engagement organisationnel et l’engagement de carrière. Notamment la réalisation des attentes relatives au rôle de partenaire d’affaire influence l’engagement organisationnel affectif.
Bref, la théorie du contrat psychologique offre un cadre explicatif intéressant pour comprendre la dualité de l’attachement des professionnels envers leur profession et envers l’organisation qui les emploie. / The purpose of our research is to study the influence of the fulfillment of the employer’s promises in regard the employment conditions and the fulfillment of the employees’ expectations related to their practices roles on the organizational commitment as well as on the occupational commitment. Our study is empirical and based on a survey conducted among 636 HRP practicing in Quebec.
Our study uses the theoretical framework of the psychological contract suggesting the reciprocity of the mutual agreement between the employer and the employee has an impact on the workers’ behaviours including the organizational commitment. We are finding an interesting link to establish between the fulfilment of the promises related to the employment conditions and the expectations related to the professional roles.
Our findings reveal that fulfilment of the promises made by the employer in regard to the employment conditions will affect the organizational commitment and the occupational commitment. In particular, the fulfilment of the promises link to the work content and the social atmosphere will influence the affective commitment, whereas keeping promises related to external development has an impact on limited alternatives. Also, the fulfilment of the expectations associated to the professional roles will influence the organisational commitment and the occupational commitment. Particularly, the fulfilment of expectations related to business partner role has an influence on affective commitment.
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Kaffe, kramar och jordgubbar : Vad motiverar volontärer på musikfestivaler?Sandmark, Johanna, Svantesson, Carolina January 2014 (has links)
Syftet med denna studie är att öka förståelsen för vad som motiverar volontärer och vad de har för förhoppningar och förväntningar när de kommer för att arbeta på en musikfestival, och hur denna grupp människor passar in i mallen som motivationsteoretiker målat upp för vad människor motiveras av och hur vi motiverar arbetskraft. Vi insåg under vårt arbete med musikfestivalvolontärer att det finns mycket lite kunskap om gruppen samt om hur man på bästa sätt arbetar mot volontärer på en festival. Vad som speciellt intresserade oss var upptäckten av hur många av de volontärer som anmält sig med sedan valde att oanmält inte dyka upp till festivalen eller att avbryta arbetet under festivalens gång. Studien försöker att belysa detta ämne och bidra till mer kunskap inom detta fält och ytterligare en upptäckt vi gjort är att den förutspådda skillnaden mellan arbetsledaren och volontärers attityder inte är så stor. Det finns en högre medvetenhet om volontärernas situation hos arbetledare än vad som initialt observerats, men att denna kunskap allt för sällan kan omvandlas till handling. Vi har alltså undersökt volontärers motivation och arbetsledares attityder för att förstå vad bortfallet av ideell arbetskraft under festivaler beror på, både före och under genomförandet. Denna uppsats är riktad mot personer som har ett intresse av fenomenet motivation hos ideell arbetskraft. / The purpose of this study is to increase understanding of what motivates volunteers and what their hopes and expectations are when they come to work at a music festival. We want to examine how motivation theories can be applied on this group of people and by that grasp how volunteers get motivated. During our work with music festivals we realized that there is very little knowledge about the volunteers and how to best work with volunteers at a festival. One thing that particularly captured our interest was the discovery of how many of the volunteers who signed up to work at the festival and then totaly unannounced chose not to show up at the festival at all or to suspend their work during the festival. This study attempts to shed light on this topic and contribute to more knowledge in this field, further more we also discovered that the difference between the supervisor and the volunteers’ attitude was not as great as we predicted. We found out that the supervisors’ awareness of the volunteers’ situation is a greater than initially observed, but that this knowledge infrequently converts into action. We have examined the volunteers’ motivation and the supervisor's attitudes in order to understand what is causing the loss of volunteers during festivals, both before and during implementation. This paper is directed at people who have an interest in the phenomenon motivation of nonprofit workers.
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Employee well-being, turnover intention and perceived employability : a psychological contract approach / L. van der Vaart.Van der Vaart, Leoni January 2012 (has links)
The contemporary working environment is characterised by constant change and increased cognitive and emotional demands on employees. At the same time, long-term employment is no longer guaranteed and often employees are not loyal to one organisation throughout their careers. These changes alter and threaten the viability of the employment relationship. Employees still provide a competitive edge for organisations and their expectations should be managed in such a way that the current organisation remains the employee’s employer of choice. If employers fail to achieve this, employees will be less satisfied and voluntary turnover will result, with detrimental effects on the organisation, both directly and indirectly. In order to ensure the retention of valuable employees, organisations need to identify the predictors of employees’ intention to leave and the nature of the relationships between these factors.
Previous studies focused on evaluating the content of the psychological contract and its relation to employee well-being and intention to leave. However, the focus should be less on what employees expect from employers and more on whether these expectations are being fulfilled, now and in future, and whether employees perceive it as fair. Although numerous studies have been conducted on the outcomes of the psychological contract, the evaluation of the state of the psychological contract and its predictive ability remains largely unexplored. More research is also needed to identify mediators in the psychological contract domain.
Employability emerged as a coping resource for employees in times of uncertainty. Unfortunately, the more employable employees are, the more likely they will leave the organisation. Due to the assumed positive relationship between employability and performance, organisations should aim to enhance the employability of their employees but at the same time they should seek ways to retain these employees. Empirical research on the outcomes of perceived employability is limited and more research is also needed to identify moderators. The objectives of the study were 1) to determine whether the state of the psychological contract (as perceived by the employee) mediates the relationship between employees’ well-being and their intention to leave the organisation; and 2) to determine whether the state of the psychological contract (as perceived by the employee) moderates the relationship between perceived employability and employees’ well-being and their intention to leave the organisation, respectively. Structural equation modelling was used to establish the significance of the relationship between the variables simultaneously. Two structural models were evaluated; one with employee well-being as mediator and one with the state of the psychological contract as moderator.
The results indicated that employee well-being partially mediates the negative relationship between the state of the psychological contract and intention to leave. The state of the psychological contract played a significant role in predicting individual outcomes. The results also indicated that perceived employability had a positive relationship with intention to leave. This is in line with previous international studies. Contrary to what was expected, no significant relationship was found between perceived employability and employee well-being. Furthermore, the state of the psychological contract did not moderate the relationship between perceived employability and employees’ well-being and their intention to leave the organisation, respectively. The results highlighted the importance of well-being as a factor in employees’ intention to leave the organisation.
Recommendations were made for organisations and futher reseach. / Thesis (MCom (Human Resource Management))--North-West University, Potchefstroom Campus, 2013.
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Employee well-being, turnover intention and perceived employability : a psychological contract approach / L. van der Vaart.Van der Vaart, Leoni January 2012 (has links)
The contemporary working environment is characterised by constant change and increased cognitive and emotional demands on employees. At the same time, long-term employment is no longer guaranteed and often employees are not loyal to one organisation throughout their careers. These changes alter and threaten the viability of the employment relationship. Employees still provide a competitive edge for organisations and their expectations should be managed in such a way that the current organisation remains the employee’s employer of choice. If employers fail to achieve this, employees will be less satisfied and voluntary turnover will result, with detrimental effects on the organisation, both directly and indirectly. In order to ensure the retention of valuable employees, organisations need to identify the predictors of employees’ intention to leave and the nature of the relationships between these factors.
Previous studies focused on evaluating the content of the psychological contract and its relation to employee well-being and intention to leave. However, the focus should be less on what employees expect from employers and more on whether these expectations are being fulfilled, now and in future, and whether employees perceive it as fair. Although numerous studies have been conducted on the outcomes of the psychological contract, the evaluation of the state of the psychological contract and its predictive ability remains largely unexplored. More research is also needed to identify mediators in the psychological contract domain.
Employability emerged as a coping resource for employees in times of uncertainty. Unfortunately, the more employable employees are, the more likely they will leave the organisation. Due to the assumed positive relationship between employability and performance, organisations should aim to enhance the employability of their employees but at the same time they should seek ways to retain these employees. Empirical research on the outcomes of perceived employability is limited and more research is also needed to identify moderators. The objectives of the study were 1) to determine whether the state of the psychological contract (as perceived by the employee) mediates the relationship between employees’ well-being and their intention to leave the organisation; and 2) to determine whether the state of the psychological contract (as perceived by the employee) moderates the relationship between perceived employability and employees’ well-being and their intention to leave the organisation, respectively. Structural equation modelling was used to establish the significance of the relationship between the variables simultaneously. Two structural models were evaluated; one with employee well-being as mediator and one with the state of the psychological contract as moderator.
The results indicated that employee well-being partially mediates the negative relationship between the state of the psychological contract and intention to leave. The state of the psychological contract played a significant role in predicting individual outcomes. The results also indicated that perceived employability had a positive relationship with intention to leave. This is in line with previous international studies. Contrary to what was expected, no significant relationship was found between perceived employability and employee well-being. Furthermore, the state of the psychological contract did not moderate the relationship between perceived employability and employees’ well-being and their intention to leave the organisation, respectively. The results highlighted the importance of well-being as a factor in employees’ intention to leave the organisation.
Recommendations were made for organisations and futher reseach. / Thesis (MCom (Human Resource Management))--North-West University, Potchefstroom Campus, 2013.
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Det attraktiva arbetet : En kvalitativ studie om vilka möjligheter och svagheter det finns i att attrahera och behålla socialsekreterare och förskolepedagoger i en kommun.Skoog, Emma, Swahn, Emelie January 2018 (has links)
The purpose of this essay has been to give an understanding of the possibilities and weaknesses in attract and retain social workers and preschool pedagogues in a smaller community in the middle of Sweden. Furthermore, the study contributes to the knowledge about what employees in a public-sector regard as attractive and less attractive in the workplace and how important it is to involve employees in the work with employer branding. To achieve this purpose, the method focus groups with the Attractive Work model have been used to find out what factors promote or under-mine the employer’s brand in attracting and retaining skilled employees. The pro-cess included two focus groups with three social workers versus five preschool ped-agogues. The results showed that the leadership has great significance for whether the work is regarded as attractive or not. Both focus groups indicated that the lead-ership is an important dimension in the well-being of work. The good leadership results in many dimensions being perceived as attractive and are showing that many dimensions and categories affect one another. The result also showed several other dimensions that promote an attractive work. These can be used to strengthen the employer's brand in such way as to maintain the good circumstances and highlight attractive dimensions in the recruitment work. From what was identified as attrac-tive in working life, a table has been created in which both improvement- and development proposals are presented, which the employer can use to create an attrac-tive workplace to be able to attract and retain workforce. / Syftet med denna uppsats har varit att ge en förståelse för vilka möjligheter och svagheter det finns i att attrahera och behålla socialsekreterare och förskolepedagoger i en mindre kommun i Mellansverige. Vidare så bidrar studien med kunskap kring vad medarbetare i en offentlig verksamhet anser är attraktivt respektive mindre attraktivt i arbetslivet och hur viktigt det är att involvera medarbetarna i arbetet med employer branding. För att uppnå syftet har metoden fokusgrupper med modellen Attraktivt Arbete använts för att ta reda på vilka faktorer som främjar eller stjälper arbetsgivarvarumärket i avseende att attrahera och behålla kompetenta medarbetare. Processen innefattade två stycken fokusgrupper med tre stycken socialsekreterare respektive fem stycken förskolepedagoger. Resultatet visade att ledarskapet har stor betydelse för huruvida arbetet ses som attraktivt eller inte, och båda fokusgrupper angav att detta är en viktig dimension för att trivas på arbetet. Det goda ledarskapet leder till att många dimensioner upplevs som attraktiva och visar på hur flertalet dimensioner och kategorier påverkar varandra i ett led. Resultatet visade också på ett flertal andra dimensioner som främjar ett attraktivt arbete. Dessa kan användas för att stärka arbetsgivarvarumärket på så sätt att bibehålla de goda omständigheter som råder och lyfta fram attraktiva dimensioner i rekryteringsarbetet. Utifrån vad som identifierades som attraktivt i arbetslivet har en tabell skapats över vilka för-bättrings- och utvecklingsförslag kommunen kan arbeta med för att skapa en attraktiv arbetsplats för att attrahera och behålla arbetskraft.
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L’engagement organisationnel lu sous le prisme du contrat psychologique : le cas de l’association AL AMANA microfinance – Maroc / The organizational commitment read through the lens of the psychological contract : the case of the association AL AMANA microfinance - MoroccoLakhdar, Motia Eddine 17 December 2018 (has links)
Ce travail de recherche traite de l’engagement organisationnel au sein d’une association de Microfinance au lendemain d’un changement organisationnel. Une stratégie de sortie de crise a été mise en place dans le cadre dudit changement et a eu une incidence sur les contrats psychologiques des agents organisationnels et par conséquent sur les relations qui les lient à leur organisation (association).Notre objectif à travers l’adoption du contrat psychologique comme grille de lecture des contrats d’AL AMANA est d’expliquer les processus d’évolutions des contrats psychologiques individuels et collectifs des agents organisationnels suite à l’évènement du changement qui constitue, comme nous le verrons, un incident critique. Cela permettra de déterminer les facteurs intra-organisationnels et extra-organisationnels de l’évolution des contrats psychologiques qui impactent la résilience de l’organisation observée au sein de l’association et permettant la sortie de la crise. / This research is about the organizational commitment within a microfinance association after an organizational change. An exit strategy was put in place as part of this change and had an impact on the psychological contracts of the organizational agents and consequently on the relations that bind them to their organization (association).Our objective through the adoption of the psychological contract as a grid for reading AL AMANA's contracts is to explain the processes of evolution of the individual and collective psychological contracts of the organizational agents following the change event which constitutes, as we will see, a critical incident. This will help us to determine the intra-organizational and extra-organizational factors of the evolution of the psychological contracts that impact the resilience observed within the association and allowing it to exit the crisis.
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L’influence du contrat psychologique sur la formation organisationnelle : Recherche-action au sein d’un site de production automobile français / The influence of the psychological contract on the organizational training : Action-Research in a a French automotive production siteMai-Nivoit, Catherine 05 June 2015 (has links)
Le contrat psychologique se définit comme une croyance de l'employé relative à des obligations réciproques entre lui-même et son employeur, lesquelles sont basées uniquement sur la perception des promesses de l'organisation mais qui ne correspondent pas obligatoirement à la réalité. Bien que ce concept suscite une littérature abondante, peu d'études se sont intéressées spécifiquement à ses relations avec la formation organisationnelle. La revue de littérature met en évidence que les caractéristiques sociodémographiques, organisationnelles et formationnelles influencent le contrat psychologique d'une part. D'autre part, les objectifs de performance organisationnelle et d'employabilité, les facteurs contextuels et le transfert des acquis de la formation contribuent à l'efficacité de la formation. Cette recherche-action vise à répondre à la question de l'influence du contrat psychologique sur la formation organisationnelle. L'échantillon de l'étude est composé de 119 ouvriers non diplômés d'un site de production automobile français. La première partie des résultats se consacre à l'étude de la validité psychométrique de l'outil de mesure du contrat psychologique, le « Psychological Contract Inventory » (PCI), à l'influence des variables sociodémographiques, organisationnelles et formationnelles sur le contrat psychologique. La seconde partie s'intéresse à l'influence de la réalisation du contrat psychologique sur la satisfaction de la formation. A partir de la revue de littérature et des résultats obtenus, un modèle théorique comprenant l'influence des caractéristiques individuelles, organisationnelles et formationnelles de l'employé sur le contrat psychologique et l'influence de la réalisation du contrat psychologique sur la satisfaction de la formation est proposé. Dans la troisième partie, les implications pratiques et théoriques des résultats sont discutées. / The Psychological Contract is defined as a belief of the employee on reciprocal obligations between himself and his employer, which is also based solely on the perception of the organization's promises but does not necessarily correspond to reality. Although this concept provides researchers with abundant literature, few studies have focused specifically on its relationship with organizational training. The literature review consulted for this research shows that socio-demographic, organizational and training characteristics influence the Psychological Contract and also that the objectives of organizational performance and employability, contextual factors and transfer of training contribute to the effectiveness of the training. The purpose of this action-research is to answer the question of the extent of the influence of the Psychological Contract on organizational training. The study sample consists of 119 unqualified workers in a French automotive production site. The first part of this research's results is dedicated to the study of the psychometric validity of the Psychological Contract's measurement tool, the "Psychological Contract Inventory" (PCI) and the influence of socio-demographic, organizational and formational variables on the Psychological Contract. The second part focuses on the influence of the realization of the Psychological Contract on training satisfaction. From the literature review and the results obtained, a theoretical model is proposed which would include the influence of individual, organizational and training characteristics of the employee's Psychological Contract and the influence of the realization of the Psychological Contract on training satisfaction. In the third part, the practical and theoretical implications of the results are discussed.
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