Vers la fin des années 1980, l’Etat tunisien a décidé de la réalisation d’une nouvelle station touristique, appelée « intégrée », au sud de l’ancienne zone de Hammamet, qui a été déjà saturée. Le grand projet de la station touristique Yasmine-Hammamet est décidé par décret en 1989. Ensuite en 1990, la Société d’Études et de Développement de Hammamet-Sud a été créée pour sa réalisation sur une emprise foncière de 277 ha. L’objectif est de créer un nouvel espace touristique de 25 000 lits hôteliers et résidentiels, une nouvelle médina de 800 lits, un parc de loisirs et une marina. Dans le cadre de la politique de désengagement de l’Etat de l’aménagement touristique, le projet constitue par ailleurs une expérience inédite de partenariat avec les propriétaires fonciers. Ainsi, le contexte de réalisation de la station Yasmine-Hammamet qui a favorisé une multitude d’intervenants; acteurs territoriaux, des institutions qui tiennent le principe du développement durable, promoteurs privés, etc., inaugure une nouvelle gouvernance des projets d’aménagement touristique en Tunisie. Dans le cas d’Yasmine-Hammamet, l’échec d’Etat dans sa gouvernance du projet pour contourner progressivement son concept « station intégrée » à travers un système d’action déséquilibré, ce qui a favorisé le dérapage de ses enjeux initiaux. L’absence d’une vision stratégique lors de la planification du projet, qui a été sectorielle et urgente, a abouti à une station très urbaine et qui a des impacts négatifs sur le territoire dans ses différentes dimensions sociale, économique et environnementale. Cette défaillance a des effets de retournement sur le fonctionnement de la station-même. / In the late 1980s, the Tunisian government decided to launch the project of a new sea resort called "integrated", in the south of the already-saturated city of Hammamet. The Yasmine Hammamet resort was decided by decree in 1989. Then, in 1990, the Societe d'Etudes et de Développement de Hammamet-Sud was created to implement the project on a 277-ha land. The objective was to create a new tourist space comprising 25,000 hotel and residential beds, a new médina offering 800 beds, an entertainment park and a marina. As part of the Government's policy of disengagement in the field of tourism development, the project is also a unique experience of partnership with landowners. Thus, the context of implementation of the Yasmine Hammamet resort, which has favored the intervention of a multitude of parties ; territorial actors, sustainable development supporting institutions, private business, etc... inaugurates a new governance of tourism development projects in Tunisia. In the case of Yasmine Hammamet, the Government failed in its governance of the project which led to a progressive deviation of the concept of "integrated resort" through an unbalanced system of action, from its initial objectives. The lack of a strategic vision when planning the project, which was a rather sectorial and urgent planning, resulted in the creation of an excessively urban resort and had a negative impact on the territory in its social, economic and environmental dimensions. This failure has had counter effects on the functioning of the station itself.

Este trabalho estuda o Grande sertão: veredas, investigando em seus dilemas e soluções formais reduções estruturais do processo social brasileiro. Mais especificamente, a partir da análise dos casos, mas também do ponto de vista narrativo e de dinâmicas ligadas à formação do protagonista nos episódios do pacto e da assunção da chefia, pretendemos demonstrar a estruturação no texto de um modelo de funcionamento social baseado na violência e no recurso ao sobrenatural. Nossa hipótese postula que nos planos estruturais definidos como objeto de análise vigoram oposições irresolúveis em conflito e reversibilidade constantes. Tais oposições determinam uma lei de conformação que une mudança e conservação. Em outras palavras, é nossa intenção demonstrar que a indefinição e a ambigüidade, que estão presentes nos planos da relação entre caso e romance, da consciência narradora e na trajetória do protagonista, são características do processo histórico e social a que o livro remete, que pode ser definido de forma mais abrangente como \"modernização conservadora\". / In this work, we study Grande sertão: veredas, investigating in its dilemmas and formal solutions the social process condensed in its literary structure. More specifically, from the analysis of the \"casos\" (brief stories detached from the narrative\'s main axis), the narrative point of view and the dynamics linked to the main protagonist\'s formative process in the pact and leadership takeover episodes, we intend to reveal a social functioning model based on the violence and on the supernatural as the only alternative to solve impasses. Our hypothesis presumes that in the structural plans fixed as objects for analysis there are many unsolvable oppositions in constant conflict and reversibility. Such oppositions determinate a literary constitution principle that joins change and conservation. In other words, it is our intention to demonstrate that the fluid outlining limits and the ambiguity, which define the plans of the \"caso\" and novel relationship, narrative consciousness and protagonist course, are implicit characteristics of the historical and social process to which the book refers, which can be defined by the expression \"conservative modernization\".

Este trabalho estuda o Grande sertão: veredas, investigando em seus dilemas e soluções formais reduções estruturais do processo social brasileiro. Mais especificamente, a partir da análise dos casos, mas também do ponto de vista narrativo e de dinâmicas ligadas à formação do protagonista nos episódios do pacto e da assunção da chefia, pretendemos demonstrar a estruturação no texto de um modelo de funcionamento social baseado na violência e no recurso ao sobrenatural. Nossa hipótese postula que nos planos estruturais definidos como objeto de análise vigoram oposições irresolúveis em conflito e reversibilidade constantes. Tais oposições determinam uma lei de conformação que une mudança e conservação. Em outras palavras, é nossa intenção demonstrar que a indefinição e a ambigüidade, que estão presentes nos planos da relação entre caso e romance, da consciência narradora e na trajetória do protagonista, são características do processo histórico e social a que o livro remete, que pode ser definido de forma mais abrangente como \"modernização conservadora\". / In this work, we study Grande sertão: veredas, investigating in its dilemmas and formal solutions the social process condensed in its literary structure. More specifically, from the analysis of the \"casos\" (brief stories detached from the narrative\'s main axis), the narrative point of view and the dynamics linked to the main protagonist\'s formative process in the pact and leadership takeover episodes, we intend to reveal a social functioning model based on the violence and on the supernatural as the only alternative to solve impasses. Our hypothesis presumes that in the structural plans fixed as objects for analysis there are many unsolvable oppositions in constant conflict and reversibility. Such oppositions determinate a literary constitution principle that joins change and conservation. In other words, it is our intention to demonstrate that the fluid outlining limits and the ambiguity, which define the plans of the \"caso\" and novel relationship, narrative consciousness and protagonist course, are implicit characteristics of the historical and social process to which the book refers, which can be defined by the expression \"conservative modernization\".

As preocupações com a integridade e o equilíbrio ambiental das regiões costeiras decorrem do fato de serem as mais ameaçadas do planeta, justamente por representarem para as sociedades humanas um elo de ligação e de intensa troca de mercadorias entre si, com a exploração desordenada e muitas vezes predatória de seus recursos naturais, tornado-se, já na era industrial o principal local de lazer, turismo ou moradia de grandes massas de populações urbanos. A vocação de uso de determinada paisagem esta relacionada às funções que a mesma desempenha. O que ocorre é que o padrão de desenvolvimento adotado e a atual configuração sócio-econômica determinam usos que nem sempre coincidem com a sua melhor utilização. A fim de subsidiar futuros planos de uso e ocupação racional do solo das áreas naturais adjacentes ao Balneário Cassino (Rio Grande, RS), de acordo com os preceitos do Gerenciamento Costeiro Integrado, desenvolveu-se um Dianóstico Sócio-Ambiental da área dentro de abordagem sistêmica. Foram considerados principais componentes e processos urbanos e ambientais, definidos a partir da interpretação de aerofotografias, levantamentos de campo quali-quantitativos e informações bibliográficas. Os resultados são apresentados na forma de tabelas, quadros, levantamentos fotográficos, modelos diagramáticos conceituais, e mapas temáticos, que permitiram entender a organização estrutural e funcional da paisagem, e fundamentar uma ordenação espacial dos usos desta área, de modo a adequá-los às suas especificidades ambientais, histórico-culturais, sócio-econômicas e legais. / The integrity and the environmental equilibrium of coastal zones are increasingly becoming a concern to environmental scientists. Coastal environments are one of the most threatened in the world. Besides, they represent, to the human societies, a link of connection and intense exchange of merchandise amongst each other, with disordered and, at many times, predatory exploration, becoming, already at the industrial age, a main site of leisure, tourism and habitation of large masses of urban population. The vocation of a determined landscape is related to the functions and roles it plays. What actually occurs is that the development pattern adopted and the actual socio-economics determine the uses, which not always coincide with its best utilization. In order to assist future plans of rational use and occupation of natural areas adjacent to Cassino's Bathing Resort (Rio Grande, RS), in agreement with the Integrated Coastal Zone Management, a social-environmental diagnosis of the study site was developed using the systemic approach. The main environmental and urban processes and components were considered. They were defined based on aerophotos interpretation, quail-quantitative field survey and bibliographic information. The results, presented in the form of tables, photographic surveys, conceptual diagrammatic models and thematic maps, allowed to understand the structural and functional organization of the landscape and to establish a spatial ordering of land use to adequate them to their environmental, historic-social, socioeconomics and legal specificities.

The thesis aims to study the development of late 19th and early 20th century domestic architecture in B&uuml / y&uuml / kada and Kadik&ouml / y as new resort districts of Istanbul. The urban development of Istanbul and B&uuml / y&uuml / kada is introduced as a basis to discuss the architectural context and domestic life. The discussion centers on the emergence of concept of &lsquo / resort houses&rsquo / as a new dwelling type in Istanbul in the late Ottoman period. Selected case studies are described and compared to illustrate how such houses were conceptualized, built and utilized.

The aim of this thesis is two-fold. My primary, theoretical aim is to present an alternative way for geographers to approach the study of tourist resort development. For over twenty years, resorts have been understood through the framework of evolutionary models, the most widely-used being Richard Butler's 1981 Tourist Area Life Cycle. I argue that the time is ripe for a more sophisticated approach which i) identifies the multiplicity of actors involved in the destination-making process and elucidates the interactions between them; and ii) situates the resort within a dynamic, capitalist economy, increasingly dominated by large corporations. I suggest that one way we can do this is to take particular moments in a resort's trajectory and examine the responses made by key players in the production of the resort. My starting point for my investigation into Whistler Resort, British Columbia is the merger in 1996 of its two ski mountains, Whistler and Blackcomb, under the ownership of Intrawest Corporation. A recent wave of consolidation in the North American ski industry has seen increasing numbers of once-independent ski areas coming under the control of four large corporations, Intrawest being one. My second aim with this thesis, therefore, is to shed light on the process of ski resort development in light of the recent industry reorganisation. In particular, I use my case-study of Whistler to interrogate the corporatisation thesis of historian Hal Rothrnan. Rothman's account of resort development in the twentieth-century American West leads him to view large corporations as extractive forces which pay scant respect to local communities and cultures, treating them instead as marketable commodities. The experience of Whistler, however, suggests a much greater degree of mterdependence and co-operation between the ski corporation and local stakeholders in the resort - a situation that arises because of its unique administrative, political and economic context.

This thesis studies how architecture and planning influence community living through relationships between public spaces, housing, and circulation that focus on stimulating social activities for the betterment of service industry workers’ way of life. Our built environment can not only connect people to one another or to activities or to places, but it can also isolate people. For the service-based populace of Lake Louise, Alberta, isolation is a recurring factor in various aspects of their lives. The design attempts to establish connections between the people and the community, to eradicate the barriers that fragment the community without neglecting the necessity of refuge for the individual.

The South African hospitality industry, and more specifically the accommodation sector, is a booming industry within South African Tourism. Annually thousands of tourists, nationally and internationally, come to stay in accommodation establishments which offer a variety of services to guests (South Africa, 2009:499). What differentiates one accommodation establishment from another is the type and quality of service offered to guests. This service offered to guests can only be generated by manual labour, namely by employees. Front Office Employees in particular have direct and continual interaction with guests; Front Office Employees deliver the services required by guests and ultimately determine the satisfaction experienced by guests. A well–known saying goes "Happy workers make happy customers". The core of this saying is therefore that Front Office Employees, who experience a Quality of Work Life, will ultimately deliver exceptional service and lead the accommodation establishment to be more productive and more profitable. Quality of Work Life comprises a variety of life domains which need to be satisfied and fulfilled to result in an employer being happy. These life domains include Health and safety, Economic and family issues, Social issues, Esteem issues, Actualisation issues, Knowledge issues, Creativity and aesthetic issues, Feelings about the establishment, Management and Leisure issues. Satisfaction with these various life domains will therefore lead to a good Quality of Work Life and overall good Quality of Life being experienced. However, few studies have been conducted on the Quality of Work Life experienced within accommodation establishments and more specifically that of Front Office Employees. When employees experience a good Quality of Work Life, the accommodation establishment can expect various long–term advantages, such as higher employee productivity, lower turnover and absenteeism, increased loyalty and commitment towards the establishment and increased overall profitability. Hence in order to ensure accommodation establishments deliver excellent quality service to their guests and fulfil their needs entirely, it is essential to better understand the Front Office Employees who directly deal with the guests. This understanding can be gained by obtaining a clearer understanding of how Front Office Employees experience Quality of Work Life and the various life domains they are not satisfied with. By developing an in–depth knowledge of the Front Office Employee and how satisfied they are with their Quality of Work Life, greater satisfaction can be ensured, which will ultimately lead to the accommodation establishment being more productive and more profitable. The main goal of this study was to determine whether Front Office Employees are satisfied with their overall Quality of Work Life. In order to achieve this goal, the study comprises two articles. The research underpinning both of the articles was conducted at a specific South African resort group in June 2009 and a specific hotel group of South Africa in March 2010. A self–administrated questionnaire was distributed to the various units, according to an availability sampling method which focuses on respondents available and willing to fill in the questionnaire. A total of two hundred and ninety two (292) questionnaires were completed during the survey. From these questionnaires, data were obtained and results analysed. The first article was titled "Quality of Work Life: a comparative study of a resort group and hotel group Front Office Employees". The main purpose of this article was to determine whether Front Office Employees in the hotel group experience the same degree of Quality of Work Life as the resort group Front Office Employees. This article highlighted the importance of Front Office Employees, since they are the first and continual contact guests have with an accommodation establishment. These Front Office Employees therefore determine the type of service experienced by guests and the satisfaction they derive from it. In order for Front Office Employees to deliver quality service, the Front Office Employees should experience a Quality of Work Life. To achieve the objectives of this article, a Confirmatory Factor Analysis was first done to confirm the various life domains of Quality of Work Life as well as the various mean readings for each life domain. In addition to this, an independent t–test was performed to compare the Front Office Employees of the hotel group, with the resort group Front Office Employees with regard to how they experience their Quality of Work Life. The practical significance of the various life domains was determined in practice, by looking at the Cohen d–value. By means of the Confirmatory Factor Analysis it was determined that each life domain consisted of certain factors, ultimately leading to the concept of Quality of Work Life. With the comparison drawn between the hotel group Front Office Employees and the resort group Front Office Employees can it be accepted that the hotel group Front Office Employees are more satisfied with their Quality of Work Life than is the case with the resort group Front Office Employees. The life domains identified as having a practical visible difference effect in practice were determined. These results can therefore be utilized by human resource managers in accommodation establishments as areas on which to focus in order to improve the Quality of Work Life offered to Front Office Employees and thus the quality of service rendered to guests, which would then inevitably have an impact on the profitability of the establishment. The second article was titled "The effect of leisure life of hotel group Front Office Employees on their Quality of Work Life." The main purpose of this article was to determine the overall effect of leisure life, which is classified as one of the life domains of Quality of Work Life, on the various other life domains of Quality of Work Life. The life domain Leisure life had two factors which were identified by a confirmatory factor analysis. Once the factors had been confirmed, the relationship between Leisure life and the various other life domains were determined. The results of this research revealed that there is a relationship between leisure life and the other various life domains constituting Quality of Work Life. Hence the results are imperative for human resource managers of accommodation establishments, as the importance of leisure in Front Office Employees' lives as well as the various other life domains on which it has an impact have been indicated. Overall, the research revealed that Front Office Employees of the hotel group are more satisfied with their Quality of Work Life than is the case with the Front Office Employees of the resort group. Furthermore, the importance of Front Office Employees' leisure life was indicated by the relationship it has with the various other life domains, ultimately leading to a Quality of Work Life. This newly obtained knowledge of Front Office Employees of accommodation establishments can be applied by human resource managers in an effort to ensure that these employees experience a good Quality of Work Life which will lead the accommodation establishment to be more productive, efficient and profitable due to happier employees. / Thesis (M.A. (Tourism))--North-West University, Potchefstroom Campus, 2011.

The South African hospitality industry, and more specifically the accommodation sector, is a booming industry within South African Tourism. Annually thousands of tourists, nationally and internationally, come to stay in accommodation establishments which offer a variety of services to guests (South Africa, 2009:499). What differentiates one accommodation establishment from another is the type and quality of service offered to guests. This service offered to guests can only be generated by manual labour, namely by employees. Front Office Employees in particular have direct and continual interaction with guests; Front Office Employees deliver the services required by guests and ultimately determine the satisfaction experienced by guests. A well–known saying goes "Happy workers make happy customers". The core of this saying is therefore that Front Office Employees, who experience a Quality of Work Life, will ultimately deliver exceptional service and lead the accommodation establishment to be more productive and more profitable. Quality of Work Life comprises a variety of life domains which need to be satisfied and fulfilled to result in an employer being happy. These life domains include Health and safety, Economic and family issues, Social issues, Esteem issues, Actualisation issues, Knowledge issues, Creativity and aesthetic issues, Feelings about the establishment, Management and Leisure issues. Satisfaction with these various life domains will therefore lead to a good Quality of Work Life and overall good Quality of Life being experienced. However, few studies have been conducted on the Quality of Work Life experienced within accommodation establishments and more specifically that of Front Office Employees. When employees experience a good Quality of Work Life, the accommodation establishment can expect various long–term advantages, such as higher employee productivity, lower turnover and absenteeism, increased loyalty and commitment towards the establishment and increased overall profitability. Hence in order to ensure accommodation establishments deliver excellent quality service to their guests and fulfil their needs entirely, it is essential to better understand the Front Office Employees who directly deal with the guests. This understanding can be gained by obtaining a clearer understanding of how Front Office Employees experience Quality of Work Life and the various life domains they are not satisfied with. By developing an in–depth knowledge of the Front Office Employee and how satisfied they are with their Quality of Work Life, greater satisfaction can be ensured, which will ultimately lead to the accommodation establishment being more productive and more profitable. The main goal of this study was to determine whether Front Office Employees are satisfied with their overall Quality of Work Life. In order to achieve this goal, the study comprises two articles. The research underpinning both of the articles was conducted at a specific South African resort group in June 2009 and a specific hotel group of South Africa in March 2010. A self–administrated questionnaire was distributed to the various units, according to an availability sampling method which focuses on respondents available and willing to fill in the questionnaire. A total of two hundred and ninety two (292) questionnaires were completed during the survey. From these questionnaires, data were obtained and results analysed. The first article was titled "Quality of Work Life: a comparative study of a resort group and hotel group Front Office Employees". The main purpose of this article was to determine whether Front Office Employees in the hotel group experience the same degree of Quality of Work Life as the resort group Front Office Employees. This article highlighted the importance of Front Office Employees, since they are the first and continual contact guests have with an accommodation establishment. These Front Office Employees therefore determine the type of service experienced by guests and the satisfaction they derive from it. In order for Front Office Employees to deliver quality service, the Front Office Employees should experience a Quality of Work Life. To achieve the objectives of this article, a Confirmatory Factor Analysis was first done to confirm the various life domains of Quality of Work Life as well as the various mean readings for each life domain. In addition to this, an independent t–test was performed to compare the Front Office Employees of the hotel group, with the resort group Front Office Employees with regard to how they experience their Quality of Work Life. The practical significance of the various life domains was determined in practice, by looking at the Cohen d–value. By means of the Confirmatory Factor Analysis it was determined that each life domain consisted of certain factors, ultimately leading to the concept of Quality of Work Life. With the comparison drawn between the hotel group Front Office Employees and the resort group Front Office Employees can it be accepted that the hotel group Front Office Employees are more satisfied with their Quality of Work Life than is the case with the resort group Front Office Employees. The life domains identified as having a practical visible difference effect in practice were determined. These results can therefore be utilized by human resource managers in accommodation establishments as areas on which to focus in order to improve the Quality of Work Life offered to Front Office Employees and thus the quality of service rendered to guests, which would then inevitably have an impact on the profitability of the establishment. The second article was titled "The effect of leisure life of hotel group Front Office Employees on their Quality of Work Life." The main purpose of this article was to determine the overall effect of leisure life, which is classified as one of the life domains of Quality of Work Life, on the various other life domains of Quality of Work Life. The life domain Leisure life had two factors which were identified by a confirmatory factor analysis. Once the factors had been confirmed, the relationship between Leisure life and the various other life domains were determined. The results of this research revealed that there is a relationship between leisure life and the other various life domains constituting Quality of Work Life. Hence the results are imperative for human resource managers of accommodation establishments, as the importance of leisure in Front Office Employees' lives as well as the various other life domains on which it has an impact have been indicated. Overall, the research revealed that Front Office Employees of the hotel group are more satisfied with their Quality of Work Life than is the case with the Front Office Employees of the resort group. Furthermore, the importance of Front Office Employees' leisure life was indicated by the relationship it has with the various other life domains, ultimately leading to a Quality of Work Life. This newly obtained knowledge of Front Office Employees of accommodation establishments can be applied by human resource managers in an effort to ensure that these employees experience a good Quality of Work Life which will lead the accommodation establishment to be more productive, efficient and profitable due to happier employees. / Thesis (M.A. (Tourism))--North-West University, Potchefstroom Campus, 2011.

As preocupações com a integridade e o equilíbrio ambiental das regiões costeiras decorrem do fato de serem as mais ameaçadas do planeta, justamente por representarem para as sociedades humanas um elo de ligação e de intensa troca de mercadorias entre si, com a exploração desordenada e muitas vezes predatória de seus recursos naturais, tornado-se, já na era industrial o principal local de lazer, turismo ou moradia de grandes massas de populações urbanos. A vocação de uso de determinada paisagem esta relacionada às funções que a mesma desempenha. O que ocorre é que o padrão de desenvolvimento adotado e a atual configuração sócio-econômica determinam usos que nem sempre coincidem com a sua melhor utilização. A fim de subsidiar futuros planos de uso e ocupação racional do solo das áreas naturais adjacentes ao Balneário Cassino (Rio Grande, RS), de acordo com os preceitos do Gerenciamento Costeiro Integrado, desenvolveu-se um Dianóstico Sócio-Ambiental da área dentro de abordagem sistêmica. Foram considerados principais componentes e processos urbanos e ambientais, definidos a partir da interpretação de aerofotografias, levantamentos de campo quali-quantitativos e informações bibliográficas. Os resultados são apresentados na forma de tabelas, quadros, levantamentos fotográficos, modelos diagramáticos conceituais, e mapas temáticos, que permitiram entender a organização estrutural e funcional da paisagem, e fundamentar uma ordenação espacial dos usos desta área, de modo a adequá-los às suas especificidades ambientais, histórico-culturais, sócio-econômicas e legais. / The integrity and the environmental equilibrium of coastal zones are increasingly becoming a concern to environmental scientists. Coastal environments are one of the most threatened in the world. Besides, they represent, to the human societies, a link of connection and intense exchange of merchandise amongst each other, with disordered and, at many times, predatory exploration, becoming, already at the industrial age, a main site of leisure, tourism and habitation of large masses of urban population. The vocation of a determined landscape is related to the functions and roles it plays. What actually occurs is that the development pattern adopted and the actual socio-economics determine the uses, which not always coincide with its best utilization. In order to assist future plans of rational use and occupation of natural areas adjacent to Cassino's Bathing Resort (Rio Grande, RS), in agreement with the Integrated Coastal Zone Management, a social-environmental diagnosis of the study site was developed using the systemic approach. The main environmental and urban processes and components were considered. They were defined based on aerophotos interpretation, quail-quantitative field survey and bibliographic information. The results, presented in the form of tables, photographic surveys, conceptual diagrammatic models and thematic maps, allowed to understand the structural and functional organization of the landscape and to establish a spatial ordering of land use to adequate them to their environmental, historic-social, socioeconomics and legal specificities.