Svenska offentliga organisationer har behov av ärendehanteringssystem för att hantera offentlighetskraven som ställs på dem. En flora av sådana system finns, men det saknas anpassade metoder för att införa dessa, vilket kan resultera i misslyckade investeringar och brister i organisationernas måluppfyllelse. Denna studie föreslår därför en modell för införande av ärendehanteringssystem, som ska ge organisationerna det stöd de behöver i införandeprojekten. Studien utfördes genom en kvalitativ metod grundad på design science research där även element av action research ingick. De fyra forskningsfaserna som ingick var en intervjustudie, en litteraturstudie, framtagande av en införandemodell och utvärdering av modellen. En modell för införande av ärendehanteringssystem kallad NOKI-modellen togs fram, vilken grundade sig på tidigare forskning samt på de problem som upplevdes hos två svenska offentliga organisationer. Modellen utvärderades genom att appliceras på ett systeminförande hos de två organisationerna. Organisationerna var över lag nöjda med resultatet av införandet enligt NOKI-modellen, och uppfattade att modellen var ett bra stöd som även kunde ha ett värde för andra organisationer vid liknande systeminföranden. De lärdomar som drogs genom att utvärdera NOKI-modellens tydlighet, innehåll och implementationsvärde ledde till en föreslagen uppdaterad version kallad NOKIv2 som dock inte har utvärderats inom studien. Inga etiska problem med studien har kunnat identifieras då den ställts mot de kriterier som gäller för svensk forskning. En samhällelig aspekt med studiens resultat är att offentliga organisationer som, med hjälp av NOKI-modellen, genomför ett lyckat införande av ett ärendehanteringssystem sedan bättre kan uppfylla sina offentlighetskrav. Studiens resultat och slutsatser förmodas vara värdefulla för organisationer som skall införa ett ärendehanteringssystem samt för forskare som studerar införandeprocesser. / Swedish public organizations have a need for recordkeeping systems to handle the legal requirements placed on them. A flora of such systems exists, but there is a lack of properly adapted methods for adopting these systems, which can result in failed investments and lack of fulfillment of the organizational goals. The thesis was done through a qualitative method based on design science research where elements of action research also were present. The four phases of the thesis were a practical study, a theoretical study, the creation of a model for system adoption and finally an evaluation of the model. A model for the adoption of record keeping systems called the NOKI-model was created, which was based on earlier research as well as on the problems that were perceived by two Swedish public organizations. The model was evaluated by applying it on a system adoption project in the two organizations. The two organizations were generally pleased with the results of the system adoption through the NOKI-model, and perceived that the model was useful and that it also should have a value for usage by other organizations when doing similar system implementations. The lessons learned by evaluating the clarity, content and value of implementation of the NOKI-model led to an updated version called NOKIv2 which has not been evaluated within this thesis. No ethical problems could be identified in the study, when placed against the criteria that apply for Swedish research. A societal aspect with the results of the thesis is that public organizations that, using the NOKI-model, successfully adopt a record keeping system will be better equipped to fulfill their requirements of public availability. The results and conclusions of the thesis are presumed to be valuable for organizations that are about to adopt a record keeping system, as well as for researchers that are studying system adoption processes.

En textilprodukts produktionsprocess beräknas stå för 80% av dess totala klimatutsläpp. Produktionen förorenar både vatten och land. Ännu är inte återvinning svaret på den negativa klimat- och miljöpåverkan som den textila värdekedjan medför. All textilproduktion och återvinning kräver resurser i form av vatten, kemikalier och energi. Enligt studier konsumerar den genomsnittliga svensken 14 kg textilier varje år men den tid som textilierna används blir kortare och kortare på grund av bristfällig kvalitet. Inom cirkulär textil är en viktig del återanvändning, för att det skall kunna ske i högre utsträckning är det av vikt att de textilier som produceras är av god kvalitet. Idag kvalitetstestas nyproducerade, oanvända och konditionerade plagg direkt efter produktion enligt gällande standarder genom mekaniska påfrestningar, ofta testas slitaget tills det inte längre kan anses vara acceptabelt ur ett kundperspektiv. Dessa tester mäter dock inte den verkliga användningen. Vilket innebär att det inte finns något verkligt underlag för att avgöra om det material som använts har en tillräckligt god kvalitet för att hålla för verklig användning och slitage i ett längre perspektiv eller bara uppfyller kravspecifikationen som upprättats. Arbetet i denna rapport har haft som syfte att identifiera vilka kvalitetsbrister som uppstår vid användning av plagg och genom simulerad användning med hjälp av standardiserade testmetoder försökt utvärdera plaggens fysiska livslängd. För att om möjligt kunna användas av företag i samma syfte. Som fallstudie har ett företag studerats och sex olika byxor har testats. Kvalitativa och kvantitativa studier resulterade i ett antal tester till att simulera användning för att försöka utvärdera plaggens fysiska livslängd. De valda testerna för att simulera slitage var upprepad tvätt, nötningshärdighet och rivstyrka, färgförändring, och dimensionsstabilitet vilka har representerat de visuella kvalitetsbrister som kan uppstå. Resultaten från testerna visar att de vanligaste kvalitetsbrister som konsumenter upplever är att det uppstår hål i materialet, att plagget tappar form och att det sker färgförändringar. En av sex byxor uppfyllde kraven i de tester som utförs för validering av testutrustningen. Efter att samtliga byxor testats enligt de utvalda metoderna var det ingen byxa som uppfyllde alla de ställda kraven. Slutsatsen av arbetet är att simulerad användning inte är omöjligt som metod men det går inte fullt ut att återskapa det mekaniska dagliga slitage som ett plagg genomgår hos konsumenten. För att bli en fullgod metod behöver ett mer omfattande arbete göras. Det går inte att med de resultat som återfinns i arbetet att ge konkreta förslag på förbättringar för en ökad livslängd. Det krävs utförliga kravspecifikationer för plaggen som gäller för en hel livslängd. Vilka inte är generella utan uppförda för de olika produktkategorierna i större detalj för att ha kontroll över hela produktionskedjan. / The production process for textiles is estimated to be responsible for 80 % of the total climate emissions made by the industry. The production pollutes both water and land. Recycling, though on the rise, does not offer the necessary solution at the time to deal with the negative climate- and environmental impact of the textile industry. All textile production including recycling requires resources in the form of water, chemicals and energy. The average Swede consumes 14 kg of textiles annually, but the user time is decreasing because of defective quality according to studies. In circular textiles the term re-use is of importance, and to possibly implement it to a greater extent it is of importance that the textiles produced are of good quality making it more probable that the end use will be prolonged. Today, a garment is tested unused and conditioned directly after production, according to standardized test methods through the means of mechanical wear, which is measured to the point where the wear is considered nonacceptable from a consumer perspective. However, these tests do not measure the real wear and tear. Meaning there is no proper basis to decide whether the material used, reaches the level of quality needed for real use in a larger perspective or if it just fulfills the set requirements. The purpose of this project has been to identify what quality deficiencies consumers experience during the use-phase of garments. Through simulated use according to standardized test methods, evaluate the physical lifespan of the garments. With the prospect that fast-fashion companies can implement it to ensure the quality of their materials. As a case study, a company has been studied and six different trousers have been tested. Qualitative and quantitative studies resulted in several tests to simulate use to try to evaluate the physical life of the garments. The tests chosen to simulate wear were repeated washing, abrasion resistance, tear strength, color change, and dimensional stability which represented the visual quality defects that may occur. The test results showed that the most common quality deficiencies that consumers experience are breakage in the material, shape and color changes. One out of six trousers met the requirements of the tests performed for the validation of the test equipment. After all trousers were tested according to the selected methods, no trousers met the set requirements. In conclusion simulated use is not undoable as a method but it cannot fully recreate the mechanical daily wear and tear that a garment undergoes during the user-phase. For it to become an effective method, more extensive work needs to be carried out. It is not possible with the results drawn from this study to give concrete suggestions for improvements for increased longevity. Detailed garment, yarn and requirements specifications are essential. They need to be in greater detail for the various product categories and not be general for all.

The Boston accent is one of the most famous accents in the United States and is known for its non-rhoticity, which essentially means that Bostonians do not normally pronounce their r’s after vowels. While most Boston locals would tell you to ‘pahk the cah ova hea’ when you arrive in the city, not every Bostonian has the same level of non-rhoticity; this variation is due to a number of different factors, but arguably one of the most interesting factors, which this paper focuses on, is gender. This study looks into how Boston non-rhoticity differs between males and females, as well the theories that explain these potential differences. This is done by collecting and analyzing the speech of Boston locals, following two previous studies on the same topic. In addition to gender, types of speech and other social factors are also analyzed. The biggest finding of this study is that there is a statistically significant difference in non-rhoticity between males and females, with females pronouncing more r’s, which supports one previous study and opposes another, and also supports the linguistic theory that women tend to exhibit more standardized speech than men.

Despite language differences, English Language Learners (ELLs) in U.S. public schools are assessed by the same standardized tests of English Language Arts (ELA) skills as are their English-speaking peers. ELLs have routinely performed poorly on the New York State ELA standardized assessment. ELLs are a significant portion of the population in New York City public schools; therefore, their continued poor performance puts some of these schools at risk for closure. Guided by Thomas's and Collier's framework for understanding Dual Language Immersion programs, the purpose of this quantitative quasi-experimental, archival study was to determine if significant differences in ELA standardized assessment scores exist for ELLs attending an English as a New Language (ENL) program when compared to those attending a Dual Language (DL) program. A mixed-model ANOVA (N = 24 ELLs tested in 2014, 2015, and 2016) indicated that scores increased significantly during the 3-year period, but there were no significant differences in scores for the ENL program students compared to the DL program students. An ANCOVA (N = 366 ELLs tested in 2016 evenly distributed in each program) showed that, when controlling student disability status, DL program students scored significantly higher than ENL program students. These findings formed the basis of a professional development curriculum designed to guide educators and administrators in the implementation of effective DL programs and teaching strategies to support ELLs' achievement. When supported with research-based programs in their schools, ELLs can achieve more academically, thereby fostering social change over time as more ELLs enter the workforce uniquely qualified to succeed in a diverse, global economy.

Local High School, a pseudonym, located in Northwest Mississippi has in place two differing Biology 1 curricula; in one curriculum, the students use interactive notebooks daily and in the other curriculum, they are not used. The purpose of this ex post facto quasi-experimental study was to investigate the impact that an instructional tool, such as the interactive notebook, could have on student achievement. Instructional design theory and the materials, methods, environment, collaboration, content, and assessment (MMECCA) framework served as the theoretical framework for this study. The standard measure of science proficiency was provided by the test results from the Biology 1 Subject Area Testing Program assessment (SATP). Using data from 2016-2017 Biology 1 students who took the pretest, CASE 21 assessment, and the posttest, Biology 1 SATP assessment (N = 184), three independent samples t tests were used to analyze the data. The first independent samples t test performed on data from the pretest established that the two groups began the study with similar science proficiencies. The second and third independent samples t tests, conducted using overall mean scores and the mean scores for each of the individual six categories from the SATP Biology 1 assessment, determined that there was a statistically significant difference in the overall science proficiency of the two groups. A position paper was developed recommending the use of the interactive notebook to improve science proficiency. Positive social change is expected to occur as this information can be used to inform educational policy makers and close the achievement gap.

Objective: The purpose of this in vitro study was to determine if there is a difference in force decay between three sliding retraction methods under a standardized force delivery system (200 gm at 25 mm stretch) at 2, 4, 6, and 8 weeks. Background: In order to achieve proper esthetics, occlusion and stability, orthodontic treatment may require extractions. Elastomeric chains, Nickel Titanium (NiTi) coils, and active ligatures are commonly used to close these extraction spaces. Methods: Twenty samples of each retraction method (elastomeric chains, NiTi Coils and active ligatures) were evaluated under standardized conditions (200 gm at 25 mm). The force of each retraction method was measured at 0, 2, 4, 6, and 8 weeks on a customized force gauge test stand (Shimpo FGV-1XY force gauge; Shimpo Instruments, Itasca, IL). Ten control samples were evaluated at 0 weeks and left un-stretched until the final measurement at 8 weeks. All samples were stored in a bath of Fusayama/Meyer artificial saliva (Pickering Laboratories, Mountain View, California) at 37°C in order to simulate the oral cavity. Results: At 2 weeks, the NiTi coils maintained their force while both the elastomeric chains and active ligatures experienced a statistically significant decrease in force over time. At 4, 6, and 8 weeks, the force of the elastomeric chains and active ligatures continued to decay and demonstrated a statistically significant decrease in force as compared to the NiTi coils and each other. At 8 weeks, the NiTi coils, elastomeric chains and active ligatures maintained 94.0%, 66.8% and 50.9%, respectively. This signifies a hierarchy of force decay with NiTi coils maintaining the largest amount of force, followed by the elastomeric chains and then the active ligatures. Conclusion: There is a significant difference in the amount of force decay of the three retraction methods over time under a standard initial force delivery of 200 gm over a 25 mm stretch. NiTi coils provide the light and constant force desired for efficient and biologically compatible tooth movement. The elastomeric chains maintained a larger amount of force than expected and have proven to achieve comparable tooth movement to NiTi coils in clinical studies. Active ligatures do not appear to be an effective means of force delivery. A force gauge is recommended to evaluate all forces placed clinically.

La empresa en estudio perteneciente al sector de industria gráfica presentó un elevado número de devoluciones en el 2016 a comparación de otros años. El número de devoluciones fue de 67, donde cada una representa un lote de producción que fluctúa entre los 1000 a 10000 productos. Estas devoluciones generaron un gasto de 581,960 soles, el cual representa el 12.2% de las utilidades de ese año. Este problema está relacionado con la falta de capacitación, la elevada rotación de empleados, el retraso de mantenimiento preventivo, la falta de procedimiento y el desorden en las áreas de trabajo. El objetivo del trabajo fue reducir el elevado número de devoluciones con la aplicación de herramientas de la metodología Lean Manufacturing. La validación del proyecto fue mediante la implementación de un piloto en el área de acabado donde se implementaron las 5S, el TPM y el trabajo estandarizado, herramientas de la metodología mencionada. Los resultados obtenidos de la implementación del piloto, realizada entre los meses de enero a abril del 2018, fueron favorables para el proyecto. Las devoluciones se redujeron en un 28% y los gastos por devoluciones en un 47%, en comparación con los datos de enero a abril del 2016 y 2017. / The company under study belonging to the graphic industry sector presented a high number of returns in 2016 compared to other years. The number of returns was 67, each representing a production batch ranging from 1,000 to 10,000 products. These refunds generated an expense of 581,960 soles, which represents 12.2% of the profits for that year. This problem is related to lack of training, high employee turnover, delayed preventive maintenance, lack of procedures and disorder in work areas. The objective of the work was to reduce the high number of returns with the application of tools of the Lean Manufacturing methodology. The validation of the project was through the implementation of a pilot in the finishing area where the 5S, the TPM and the standardized work, tools of the aforementioned methodology, were implemented. The results obtained from the pilot implementation, carried out between January and April 2018, were favorable for the project. Returns were reduced by 28% and return expenses by 47%, compared to data from January to April 2016 and 2017. / Trabajo de Suficiencia Profesional

Internal transportation is one of the key elements in manufacturing operations, and there is a constant need to optimize this process (Antoniuk, 2021). The case company has a very large industrial are covering 3 km2, which poses significant challenges for the internal transportation. The company has too many parcel stations, lacks clear requirements for new parcel stations and documentation for the parcel stations, and faces route planning issues as a result. The purpose of this case study was to identify obstacles and problems to optimize the company’s parcel transport in terms of route planning, placement of parcel stations and the number of parcel stations. The project aimed to develop a general working model for how a parcel transport can be optimized without relying on the Industrial Internet of Things (Sinsinni et al., 2018) and digital technology. The study focused on the company’s internal and external parcel transport routes within and outside the industrial area. Observations and interviews were conducted at the case company, revealing that customers needs include receiving deliveries twice a day and ensuring correct parcel deliveries. The drivers require unchanged or reduced workload, easier training, fewer parcel stations, properly equipped parcel stations, and improved route planning. The transport manager needs a standardised work approach, fewer parcel stations, documentation of parcel stations, and an expanded requirements list. To optimize the case company’s transport, the number and placement of parcel stations, and simultaneously meet these needs, several improvement suggestions were developed. It was found that implementing a scanning system could enhance the accuracy of the parcel deliveries, but this option was not recommended due to it being expensive and gives no guarantee of correct deliveries, among other things. Instead, it is recommended that the company implements a milk run system to achieve JIT (Just-in-time) deliveries for customers and a standardized work approach standardized work approach for drivers. Additionally, a proposal for a digital map was presented to improve documentation and facilitate training, along with a suggestion to merge parcel stations to reduce workload and enhance route planning. Lastly, expanding the requirements list was suggested to ensure properly equipped parcel stations and provide clearer specifications for parcel stations. A general conceptual work model for this optimization process is outlined as follows: 1.       Observe current delivery routes and stations. 2.       Interview stakeholders (such as customers and drivers). 3.       Identify and compile requirements. 4.       Map out stations on a digital map. 5.       Apply a heuristic selection process.  a.       Examine clusters of stations of the digital map.  b.       Evaluate stations based on collected data.  c.       Assess the activity level; if multiple stations have high activity, make an individual assessment.  d.       Merge the stations.  e.       Apply the 250-meter rule to the remaining selection without available data. 6.       Create an optimal route using the selected stations. / Interna transporter är ett av de viktigaste elementen i en tillverkningsverksamhet och det finns ett konstant behov att optimera denna process (Antoniuk, 2021). Fallföretaget har ett mycket stort industriområde som omfattar 3 km2 vilket ställer stora krav på de interna transporterna. Företaget har för många paketstationer, saknar en tydlig kravbild av nya paketstationer och dokumentation över paketstationerna, och har på grund av detta ett ruttplaneringsproblem. Syftet med denna fallstudie var att identifiera hinder och problem för att kunna optimera företagets pakettransport med avseende på ruttplanering, paketstationers placering och antal paketstationer. Målet med projektet var att ta fram en generell arbetsmodell för hur en pakettransport kan optimeras utan Industrial Internet of Things och digital teknologi (Sinsinni et al., 2018). Studien avgränsades till företagets interna och externa pakettransportrutt, innanför och utanför industriområdet. Det utfördes observationer och intervjuer på fallföretaget som visade att kundernas behov är att få leverans två gånger per dag och att paketen levereras rätt. Chaufförerna har behov av oförändrad eller minskad arbetsbelastning, lättare upplärning, färre paketstationer, korrekt utrustade paketstationer och bättre ruttplanering. Transportchefen har behov av ett standardiserat arbetssätt, färre paketstationer, dokumentation över paketstationer och en utökad kravlista. För att optimera fallföretagets transporter, antalet paketstationer och placeringen och samtidigt uppfylla dessa behov tog vi fram flera förbättringsförslag. Vi kom fram till att ett skanningssystem kan öka möjligheten att kundernas paket inte kommer fel men rekommenderar inte detta då det bland annat är kostsamt och inte garanterar att paketen levereras rätt. Vi rekommenderar i stället att företaget implementerar en milk run som skapar JIT (Just-in-time) leverans för kunderna och ett standardiserat arbetssätt för chaufförerna. Det har också tagits fram ett förslag på en digital karta för ökad dokumentation och lättare upplärning, samt ett förslag på sammanslagning av paketstationer och därigenom en minskning. Detta för att minska arbetsbelastningen och skapa en förbättrad ruttplanering. Till sist ger vi även förslaget att de utökar sin kravlista för att uppfylla behovet av korrekt utrustade paketstationer och ge dem en tydligare kravbild. En generell och konceptuell arbetsmodell för denna optimering ser ut som följande: 1.       Observera nuvarande leveransrutter och stationer. 2.       Intervjua intressenter (såsom kunder och chaufförer). 3.       Identifiera och sammanställ krav. 4.       Kartlägg stationer på en digital karta. 5.       Heuristisk urvalsprocess.  a.       Undersöka kluster av stationer på digital karta.  b.       Granska stationerna utefter insamlade data.  c.       Bedöm aktiviteten, om fler stationer har hög aktivitet gör en individuell bedömning.  d.       Slå ihop stationerna.  e.       Resterande urval som inte har någon data utförs med 250 meters-regeln. 6.       Skapa optimal rutt med de valda stationerna.

Starting from the experience of watching the role of the teacher turn into a bureaucrat, this work examines the factors dominating current education systems. It identies Human Capital Theory as a main inuence on policy and prioritization decisions in education. A central tension that results from this inuence is the fact that economic theory assumes consumer sovereignty, which dismisses many ideological and political aspects of education as paternalism. This inherent conict between economic theory and educational theory leads to an overemphasis on positional goods, goods that are limited by scarcity, over nonpositional goods, such as knowledge. Educating for positional goods is contrasted to the Spinozistic ideal of education for freedom and for increased conatus. It is then discussed how current assessment practices play a central role in cementing the current hegemony in education as governed by economic concerns. Assessment practices are found to both contribute to current trends in education as well as stabilizing the system overall making transformative change less likely. This is more specically illustrated by two particular assessment practices, namely standardized testing and assessment for learning. It concludes with a search for possible paths to meaningful change in education.

Training delivered to medical students and residents in behavioral health is widely acknowledged to be inadequate. While the use of standardized patients is common in medical training and education for physical health conditions via the adherence to clinical protocols for evaluation and treatment, this approach is infrequently used for behavioral health conditions. Used under specific circumstances, standardized patient encounters have long been considered a reliable method of training and assessing trainee performance on addressing physical health conditions, and are even comparable to ratings of directly observed encounters with real patients. This paper discusses common issues and challenges that arise in using standardized patients in behavioral health. Although current evidence of its value is modest and challenges in implementation exist, the use of standardized patients holds promise for medical training and education and as an evaluation tool in behavioral health.