This study investigates whether interaction design principles can be used on already existing company services in order to improve the user experience and satisfaction, and how such a process should look like, and what lessons can be learned from it. The study uses an iterative approach where prototypes are created and evaluated to further improve the prototype in the next iteration. To test this a service from the company LeoVegas mobile gaming group called Antiloop is used. Firstly a literature study is conducted to find requirements on how similar services can be designed, then an interview is conducted with employers who use Antiloop in order to find out what can be improved. Then two different prototypes are created and evaluated with the same employees to find out which one is preferred. The results of that evaluation lead to a final prototype that is evaluated together with the existing service through quantitative and qualitative methods, to see whether the new prototype has a better user experience. The results of the final evaluation showed that the new prototype is preferred over the existing version. However, because the test only had 7 participants, it might not be enough to draw a general conclusion. A list of further improvements was also presented.

Könsnormerna bekräftas av föräldrar redan från barnets födsel, genom att välja könsstereotypiska leksaker, som enligt samhällets normer delar upp barnen mellan de biologiska könen. Detta påverkar inte endast barnets syn på sig själv utan även hur andra ser och behandlar barnet. Ett antal studier visar hur stereotypa leksaker ger barn en snäv syn på verkligheten och deras framtidsvisioner, något som påverkar jämställdheten mellan könen i framtiden. Det som saknas i litteraturen är föräldrars känslomässiga koppling till könsstereotypiska leksaker och problemen de står inför som resulterar i att de gör stereotypa leksaksval. I detta arbete blir det tydligt att föräldrar vill variera lek men att uppmuntra till detta tar för mycket tid och baserar då val av lek och leksaker framförallt på barnets egen vilja. För att exemplifiera en tänkbar lösning på detta problem utformades en produkt som underlättar för föräldrar att variera och göra normbrytande lek med barnets redan existerande leksaker. Detta arbete påpekar en viktig byggsten för ett framtida jämställt samhälle och hur detta lättare kan uppnås genom design. / Gender norms are validated by parents from the birth of a child by choosing gender stereotypical toys according to societal norms which divide children among the biological sexes. This affects not only the child's self-image but also how others judge and treat the child. A number of studies show how stereotypical toys give children a narrow world view and their visions for the future, something that affects gender equality. Parents' emotional bond to gender stereotypical toys and the difficulties they face that result in them making stereotypical toy choices is what is missing in the literature. In this project it becomes apparent that parents wants to vary play, but encouraging this takes too much time which leads the parents to make stereotypical choices of toys and play primarily based on their child's own will. To exemplify a possible solution to this problem, a product was designed, that makes it easier for parents to vary and make norm-breaking play with their child's already existing toys. This study points out an important building block for an equal future society and how this can be more easily achieved through design.

The goal of this thesis is the development of Publizebra.se, a user-centered special digital library prototype for self-publishing authors. The service is aimed to provide valuable information, features and resources in the production, marketing and distribution of books.    Digital libraries have in recent years started to play a role in providing self-published authors with the tools, information and services required to publish independently with standardized quality. The focus has been to promote self-publishing and avoiding the pitfalls of appalling cover art, poor editorial work or zero marketing. In Sweden no such digital library initiative exists, combined with the problem of relatively few self-publishing services providing the possibility of independent publishing, without stepping into any of the pitfalls above.   The development of Publizebra.se seeks to fill the gap of digital library initiatives for self-publishing in Sweden, aggregating and distributing the value-adding features and user needs of independent authors. The applied research follows a five-step design process associated with the methodology of user-centered design, consisting of strategy, discovery, information architecture, design and prototyping. Every step of the process encompassed methodologies for taking the development forward, while further relying on fundamental research of the environment and user needs. Heuristic evaluation and expert evaluation were conducted on the prototype by LIS and usability experts to assess its functionality and user-centered design. The feedback concluded the prototype to be accessible and easy to use, while indicating the need for additional development and improvements to visual and interaction design features prior to further testing.

No description available.

The purpose of this study is to reduce littering in urban environments. This is done by using product design and sustainable development as main directions and thus being able to create a sustainable behavior change that can be used and further developed in the future. During the course of the study, it is found out how product design can contribute to reducing littering. With user-centered design and sustainable development as starting points, littering in urban environments, design for behavior change, nudging and emotional design are examined. This is in order to gain a deeper understanding of where this eind of environmental problem came from and why. Furthermore, a number of observations and interviews are performed that create a stable and clear basis for the final design's needs and requirements. These are tested and developed during the brainstorming process and concept development with the help of sketches and prototypes, which in turn leads to a final design concept. Based on all the research and method implementations, it is concluded that people repeat each other's behaviors (Håll Sverige Rent, etc.) while there is a great lack of communication and guidance to trashcan´s in urban environments. Simplicity, prompts, guidance, colors, entertainment and different concepts are the most important factors that can contribute to a positive behavior change and hopefully a solution to the environmental problem. The final design proposal was therefore developed into a design concept that represents a connection between existing trashcan´s in urban environments and individually designed accessories that can be attached to them, regardless of the shape or size. The purpose of the concept is therefore to guide and inform about the trashcan´s important function regarding the handling of all kinds of rubbish and where these are located in an urban environment.

Der betriebliche Einsatz von Smart Glasses zur Unterstützung von manuellen Dienstleistungsprozessen bietet viele Vorteile, die mit anderen Technologien nicht erreicht werden können. Insbesondere im Bereich der Logistik kann von der Informationsversorgung bei gleichzeitiger Mobilität Gebrauch gemacht werden. Um dieses Potenzial auszunutzen, bedarf es allerdings Softwarelösungen, die auf die jeweiligen Anforderungen zugeschnitten sind. In dieser Forschungsarbeit wird daher untersucht, wie Smart-Glasses-basierte Informationssysteme zur Unterstützung der Logistik zu gestalten und zu implementieren sind. Die Forschungsarbeit folgt dabei zwei Zielen: (A) Die Unterstützung von Logistikprozessen durch Smart-Glasses-basierte Informationssysteme wird im Hinblick auf Anforderungen, Herausforderungen und Gestaltungsprinzipien untersucht, und (B) wird der Entwicklungsprozess zur Gestaltung und Implementierung von derartigen Informationssystemen im Rahmen eines Forschungsprojekts konzipiert und evaluiert. Das Vorgehen wird durch methodische Betrachtungen von Gestaltungsanforderungen und -prinzipien geleitet und entspricht so dem gestaltungsorientierten Forschungsansatz der Wirtschaftsinformatik. Die genauere Beantwortung der gestellten Forschungsfrage erfolgt in drei Schritten: (1) Methoden zur Initiierung von agilen Softwareprojekten und der Integration von Softwareentwicklung und -betrieb werden basierend auf der Wissensbasis agiler Methoden, Praktiken und Ansätze abgeleitet, (2) Grundlagen zur thematischen Fokussierung auf die Technologie Smart Glasses und die Anwendungsdomäne der Logistik werden durch multimethodische Studien geschaffen, und (3) werden entsprechende Systeme zur Mitarbeiterunterstützung instanziiert, evaluiert und die Forschungsergebnisse in ein Vorgehensframework zur Durchführung von Implementierungsprojekten überführt. Die vorliegende Dissertation trägt somit zur Wissensbasis der gestaltungsorientierten Wirtschaftsinformatik durch die erreichten Erkenntnisse zur Initiierung und Durchführung von Softwareentwicklungsprojekten zur Unterstützung von betrieblichen Prozessen durch Smart-Glasses-basierte Informationssysteme bei. Darüber hinaus bietet die Arbeit durch die bewusst praxisnahe Orientierung mit dem generierten Gestaltungswissen einen Mehrwert für Praktiker aus den betrachteten Bereichen, insbesondere für Stakeholder für die Einführung mobiler Informationssysteme in betrieblichen Umfeldern.

El escultismo es una de las asociaciones juveniles más grandes y reconocidas del mundo. Su propuesta formativa, conocida como Método Scout, trabaja con niños y jóvenes a nivel personal y grupal con el objetivo de formar mejores ciudadanos. Sin embargo, tiene un déficit para presentar su material formativo, ocasionando falta de motivación entre scouts para iniciar su progresión. Por ello, el principal objetivo del presente trabajo es rediseñar el material formativo de la Asociación Scouts del Perú haciendo uso de las herramientas que brinda el diseño de información. Se espera que aplicando el diseño de información como herramienta se pueda transformar el material formativo de la Asociación Scouts del Perú brindando una alternativa que genere mayor motivación en los lobatos. La metodología utilizada es investigación experimental, ya que incluye una variable experimental, en un entorno fijo. El nivel de investigación es experimental y el enfoque que se ha elegido es mixto ya que se utilizara tanto el método cuantitativo como el cualitativo. La solución presentada es un juego para móviles en el cual los lobatos responden preguntas para ir avanzando a través de un circuito, tiene la opción de juego en equipo donde las seisenas y manadas compiten entre sí. La propuesta responde a las dificultadas encontradas en el material actual sin desligarse de las bases del escultismo. En conclusión, luego del testeo, el 100% de lobatos respondieron positivamente a la propuesta, demostrando interés hacia el material y motivación por iniciar su progresión, validando así la hipótesis presentada. / Scouting is one of the largest and most recognized youth associations in the world. Its formative proposal, known as the Scout Method, works with children and young people on a personal and group level with the aim of forming better citizens. However, they have a deficit to present their formative material, causing lack of motivation among scouts to start their progression. Therefore, the main objective of this work is to redesign the training material of the Scouts of Peru Association using the tools provided by the design of information. It is expected that applying the information design as a tool can transform the training material of the Scouts of Peru Association providing an alternative that generates more motivation in scouts. The methodology used is experimental research, since it includes an experimental variable, in a fixed environment. The level of research is experimental one and the approach that has been chosen is mixed one since both the quantitative and the qualitative method will be used. The presented solution is a game for mobiles in which the scouts answer questions to go through a circuit, has the option of team play where they compete in teams. The proposal responds to the difficulties found in the current material without breaking away from the foundations of Scouting. In conclusion, after testing, 100% of scouts responded positively to the proposal, demonstrating interest in the material and motivation to start their progression, thus validating the hypothesis presented. / Trabajo de investigación

Structurée autour de l’étude longitudinale de quatre projets, cette thèse questionne la portée de l’innovation centrée usagers en analysant, dans la diversité de leur planification et de leurs épreuves, les trajectoires collectives initiées par la consigne − commune mais labile − invitant des équipes-projet à impliquer des usagers « réels » dans le processus d’innovation. En mobilisant les apports croisés de la sociologie de l’innovation et de la sociologie des usages, elle explore plus spécifiquement les conditions d’élaboration des stratégies d’intéressement convoquées par cette consigne, les dispositifs de confrontation aux situations d’usage échafaudés ainsi que les principes de catégorisation des usagers que les acteurs mobilisent pour décrire le processus d’innovation à l’oeuvre et tenter de l’infléchir. En visant le développement d’innovations commer-so-cialisables, ces projets investissent dans les usagers qu’ils convoquent des préoccupations, des aspirations et des contraintes inégalement distribuées au sein des équipes-projet. Au-delà des épreuves propres à chaque histoire partenariale, cette thèse propose de questionner les conditions de réalisation d’une innovation plus « participative » dans le monde connexionniste et court-termiste de la Cité par projets. / Based on the longitudinal study of four projects, this thesis examine the impact of user-centered innovation development by analyzing the collective trajectories compelled by the instruction − common but ambiguous − that invites the project teams to involve “real users” in the innovation process. By referring on intersected contributions in sociology of innovation and sociology of the uses of ICTs, I explore more specifically the strategies of enrolment, the protocols for interact with users and the different ways to categorize the users that the actors choose to describe the innovation process and try to control it. Focused on the development of socio-marketable products and services, these projects place on users various purposes and matters of concern that are unevenly distributed in the project teams. Beyond the specific proofs in each trajectory, this thesis aims to challenge the possibility of developing an innovation more “participative” in the short-term world of the Projects-oriented Cité.

No description available.

Vi rör oss mot en framtid där en allt större andel av jordens befolkning bor i stadsområden, vilket medför ett antal utmaningar som kommer att behöva hanteras. Redan år 2050 förväntas närmare 70% av befolkningen bo i stadsområden, vilket kan jämföras med 1950 då samma siffra låg på 30%. Denna ökning innebär att grönområden kommer bytas ut mot bostäder, medan storleken på bostäder kommer minska och priserna på dem kommer stiga. Samtidigt blir de negativa effekterna av att inte omge sig med växter och natur allt större, och allt tydligare. Detta projekt inom Teknisk design vid Luleå tekniska universitet syftar att undersöka möjligheterna med att motverka dessa negativa effekter, genom att på ett hållbart sätt skapa förutsättningar för användaren att odla i hemmet.Genom att undersöka behov hos målgruppen och använda sig av en användarcentrerad designprocess, har en mängd olika kreativa designmetoder använts för att utforska lösningar och möjligheter. Detta har genom ett iterativt arbete skapat en större mängd olika lösningar som utvärderats av användare.Detta resulterade i ett koncept för att tillåta odling i hemmet genom att använda sig av vertikal hydroponisk odling, där biofil design använts som en röd tråd för att skapa ett välgörande och tilltalande formspråk. / We are moving towards a future where an increasingly larger portion of the world’s population lives in urban areas, which entails a number of challenges that will need to be addressed. By the year 2050, it is expected that nearly 70% of the population will reside in urban areas, compared to 30% in 1950. This increase means that green spaces will be replaced by housing, leading to smaller-sized homes and rising prices. At the same time, the negative effects of not being surrounded by plants and nature are becoming more significant and evident.This project in Technical Design at Luleå University of Technology aims to explore the possibilities of mitigating these negative effects by creating sustainable opportunities for individuals to cultivate plants at home. By examining the needs of the target audience and employing a user-centered design process, a variety of creative design methods have been utilized to explore solutions and possibilities. Through an iterative process, a range of different solutions have been developed and evaluated by users.This has resulted in a concept that allows for home cultivation using vertical hydroponic farming,