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Måste vi använda det här? : Acceptans av obligatorisk digitalisering inom den offentliga sektornÖstberg, Emma January 2023 (has links)
A rapidly growing number of employees within the public sector are subject to mandatory digitalisation where they are expected to accept and adopt new technological solutions.This thesis uses a qualitative approach to examine which factors influence the acceptance of new mandatory technology with employees in the public sector. Through the application of UTAUT as a theoretical framework four factors are examined together with their influence on the employees’ acceptance, both negatively and positively. The data was gathered through semi-structured interviews with employees at the Social Administration of the Skellefteå Municipality regarding their internal Helpdesk system and support department. The responses were analysed through an abductive thematic analysis. The results show that the vast amount of information and the systems employees at the Municipality already have to their disposal remain largely unused. The employees do not see the advantages in using it, they find it difficult to access the information and, in some cases, they are not even aware that it is available. The conclusion is that social influence plays a small role for the acceptance but the employee’s view on performance expectancy and effort expectancy are highly influencing factors. The most important factor is how the organisation can facilitate for the employee through training,communication and information. / Allt fler anställda inom den offentliga sektorn omfattas av obligatorisk digitalisering där de förväntas acceptera och adoptera nya tekniska lösningar. Denna uppsats undersöker i en kvalitativ ansats vilka faktorer som påverkar acceptansen hos anställda i offentlig sektor. Genom användandet av UTAUT som teoretiskt ramverk undersöks fyra faktorer och det sätt på vilket de påverkar anställda både positivt och negativt. Datainsamlingen gjordes genom semistrukturerade intervjuer av anställda på Socialförvaltningen i Skellefteå Kommun kring deras interna Helpdesk-system och supportavdelning. Intervjusvaren analyserades via en abduktiv tematisk analys. Resultatet visar på att all den information och de system kommunen redan har till sina anställdas förfogande mer eller mindre inte används alls. De anställda ser inte fördelarna, tycker det är svårt och krångligt att hitta information och i vissa fall är de inte ens medvetna om att det fanns tillgängligt. Slutsatsen är att socialt inflytande spelar en liten roll iacceptansen medan den anställdes syn på förväntad prestation och förväntad ansträngning i hög grad är påverkande faktorer. Den enskilt viktigaste faktorn är hur organisationen kan underlätta för den anställde genom utbildning, kommunikation och information.
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[pt] MODELAGEM DA ACEITAÇÃO DE VEÍCULOS ELÉTRICOS CONSIDERANDO POLÍTICAS DE INCENTIVO, CONSCIÊNCIA AMBIENTAL, INOVAÇÃO PESSOAL E AUTO-EFICÁCIA FINANCEIRA: UMA EXTENSÃO AO UTAUT 2 / [en] MODELING THE ACCEPTANCE OF ELECTRIC VEHICLES CONSIDERING INCENTIVE POLICIES, ENVIRONMENTAL CONSCIOUSNESS, PERSONAL INNOVATION AND FINANCIAL SELF-EFFICACY: AN EXTENSION OF UTAU 2FABINI HOELZ BARGAS ALVAREZ 13 August 2024 (has links)
[pt] Apesar do acentuado crescimento na adoção do uso de veículos elétricos no
mundo e notadamente no Brasil durante o ano de 2023, muitas lacunas de
pesquisa ainda estão presentes. Assim, a presente tese se propõe a investigar os
fatores que afetam a intenção de adoção de veículos elétricos por consumidores,
propondo um novo modelo, desenvolvido a partir da Teoria Unificada de
Aceitação e Uso de Tecnologias 2 – UTAUT 2, que integre além dos aspectos
sociais, emocionais e cognitivos já contemplados pela modelagem original, outros
construtos tais como ambientais e econômicos. Buscou-se também avaliar o
impacto de duas variáveis moderadoras, especificamente coorte geracional e sexo
de nascimento, na intenção de adoção de veículos elétricos. Uma fase quantitativa
exploratória foi conduzida por meio de uma survey aplicada a 715 respondentes
maiores de 18 anos, de ambos os sexos. Dos construtos utilizados no modelo
inicial, mostraram-se relevantes a inovação pessoal, sensibilidade aos preços,
incentivos governamentais e motivação hedônica. Por outro lado, a influência
social apresentou baixa importância no processo decisório do consumidor. Não
houve alteração na relevância dentre os construtos no modelo alternativo. Dentre
os dois modelos estudados, pode-se afirmar que o modelo inicial foi mais
significativo na representação dos aspectos que formam a intenção de adoção
destes veículos, explicando 79,30 por cento da variância da intenção comportamental. Do
espaço amostral (N=660), na amostra da geração Baby Boomers (n=155), foi
possível perceber que os construtos inovação pessoal e motivação hedônica são
mais decisivos para a adoção destes veículos. Já para a geração X (n=161),
apresentou-se relevante, além da inovação pessoal, a sensibilidade ao preço. A
geração Y (n=179), caracterizou-se pelo apelo da sensibilidade ao preço e da
expectativa de desempenho. E a geração Z (n=165), valorizou a motivação
hedônica e os incentivos governamentais. Para o sexo feminino (N=321), foram
decisivas a motivação hedônica e a inovação pessoal, enquanto que para o sexo
masculino (n=339), demonstraram importância o preço e o desempenho. / [en] Despite the sharp growth in the adoption of the use of electric vehicles inthe world and notably in Brazil during the year 2023, many research gaps are stillpresent. Thus, this thesis proposes to investigate the factors that affect theintention of adoption of electric vehicles by consumers, proposing a new model,developed from the Unified Theory of Acceptance and Use of Technologies 2 –UTAUT 2, which integrates social, environmental, economic, emotional andcognitive aspects. This study, also sought to evaluate the impact of twomoderating variables, specifically age and gender, on the intention to adoptelectric vehicles. An exploratory quantitative phase was conducted through asurvey applied to 715 respondents over 18 years of age, of both genders. Of theconstructs used in the initial model, personal innovation, price sensitivity,government incentives, and hedonic motivation were relevant. On the other hand,social influence was of low importance in the consumer s decision-makingprocess. There was no change in relevance among the constructs in the alternativemodel. Among the two models studied, it can be stated that the initial model wasmore significant in representing the aspects that form the intention to adopt thesevehicles. From the sample space (N=660), in the sample of the Baby Boomersgeneration (n=155), it was possible to see that the constructs personal innovationand hedonic motivation are more decisive for the adoption of these vehicles. Forgeneration X (n=161), price sensitivity was relevant, in addition to personalinnovation. Generation Y (n=179) was characterized by the appeal of pricesensitivity and performance expectations. Generation Z (n=165) valued hedonicmotivation and government incentives. For females (N=321), hedonic motivationand personal innovation were decisive, while for males (n=339), price andperformance were important.
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Inställningen till användningen av Lync : En kvantitativ fallstudie av anställda på avdelningen Verksamhetsstöd inom Försäkringskassan grundad på UTAUT-modellenStrömberg Razmgah, Michael, Zellin, Victor January 2014 (has links)
No description available.
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Exploring the use of social capital to support technology adoption and implementationHamre, Lynne Janine January 2008 (has links)
Information System (IS) implementations are a risky business with studies showing only a 16%-29% success rate. This research explores the use of social capital to support technology implementations. This research brings together two distinct bodies of knowledge: social network analysis (SNA) and technology acceptance models, in order to better understand the relationship between social capital and technology acceptance. The first aspect of the research looks at social network centrality and influence measures as an alternative means to measure social influence in the Unified Theory of Acceptance and Use of Technology (UTAUT) model. The social influence construct has proven to be inconsistent in past research. An individual‟s decision to adopt a new technology is influenced by their social context or the informal social network within which they work. The social capital of others influences their attitudes and decision to adopt a new technology. Social Capital, as measured through social network analysis, could be substituted for the social influence construct of the UTAUT model. Two revised UTAUT models are developed and tested. The second aspect of this research uses social capital to inform membership of a Community of Practice (CoP) to support a Finance Management System implementation in a higher education organization. SNA can be used to gain an understanding of the social network and identify individuals with high social capital. There is growing evidence that CoP support successful organizational change initiatives but it is less clear how CoP membership might be determined. SNA provides an evidence-based approach to CoP formation. The IS implementation cases described in the paper demonstrate an innovative approach to IS implementation grounded in social capital and technology acceptance research that add to the body of knowledge in both theory and practice.
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Identification of Factors Influencing the Adoption of Mobile Payments : A qualitative research study on the Swish mPayment AppIbidunmoye, Wemimo January 2018 (has links)
Information Communication Systems (ICT) has brought about a change in the way people handle transactions. The payment systems have undergone an incredible evolution over the passing years from physical transfer of cash to exchanging money in a digital form. Mobile Payment (mPayment) which is a branch of mobile commerce is one of the areas that is becoming more and more popular these days. In Sweden, there is a growing success of mPayment system such as SEQR, Swish amongst others. However, a huge chunk of the population is yet to adopt the system. Hence, there is a need to identify factors that influence peoples’ decisions to adopt or not to adopt the mPayment system like Swish. This study aimed at identifying the factors that influence the adoption of mPayment system amongst the consumers in Sweden. The research question was: what factors influence the adoption of Swish mobile payment app among the consumers in Sweden? A qualitative research was conducted. A semi structured interview was used as the data collection method. This data collection method was used because this research work seeks to identify the feelings, opinions and experiences of people and this method fits best into the research work. The thematic analysis approach was used for the data analysis. The study showed that impact of the system on day-to-day activities, speculation of risk and trust of the system, integration to lifestyle, speculation of user friendliness and flexibility, age and peer influence are the factors that influence the adoption of swish mobile payment app amongst the consumers in Sweden. Furthermore, the research was viewed through the lens of the UTAUT by comparing the findings of the study and how it relates to the determinants and moderating factors of the model. In conclusion, this study has contributed to the field of ICT specifically the mobile technology field. The conceptual model that was built will be useful for developers and researchers to be able to know the areas to put in more efforts and areas to keep maintaining. Furthermore, this research was conducted within a country that has experience with m-payment apps. Hence, this study can serve as an example for other countries moving towards higher smartphone and application usage.
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Aplicação das tecnologias de informação no processo ensino-aprendizagem do curso técnico em enfermagem do Centro Paula Souza/SPDuarte, Aline Graziele Godoy January 2008 (has links)
Orientador: Carlos Antonio Caramori / Resumo: A utilização de Ambientes Virtuais de Aprendizagem (AVA) no processo de ensino aprendizagem está em grande expansão. Este estudo, descritivo observacional, transversal foi realizado para conhecer a aceitação e o uso dos AVAs por alunos e professores do curso técnico em enfermagem do Centro Paula Souza (CPS). Foi baseado na Teoria Unificada de Aceitação e Uso da Tecnologia (UTAUT), que reúne as oito principais teorias anteriores sobre aceitação e uso da tecnologia. A coleta de dados foi feita por aplicação de questionário online (web-survey), com 167 alunos e 83 professores das 58 escolas técnicas estaduais do CPS no Estado de São Paulo que oferecem o curso técnico em enfermagem. A análise dos dados foi realizada através de cálculos de medidas, resumos numéricos e categóricos, em função do caráter descritivo dos mesmos. A população estudada acredita de que o uso do AVA poderá auxilia-la a melhorar o desempenho no trabalho/escola (expectativa de desempenho), sendo mais expressiva entre os professores em relação aos alunos; ambos acreditam na infraestrutura oferecida pelo CPS (condições facilitadoras), mais significantemente entre os professores homens. Acreditar e empregar confiança na tecnologia pode ser fator fundamental para aceitação e uso da mesma, sendo que a garantia de infraestrutura adequada, que ofereça o respaldo no desempenho das atividades, é fator crucial para continuidade do uso. No CPS, professores e alunos acreditam ter um grau de facilidade em usar o sistema b... (Resumo completo, clicar acesso eletrônico abaixo) / Abstract: The use of Virtual Learning Environments (AVA) in the teaching and learning process is in great expansion. This descriptive, cross-sectional study was conducted to know the acceptance and use of Virtual Learning Environments made to know the acceptance and the use by students and teachers of the nursing technical course of the "Centro Paula Souza". We use as theoretical contribution the Unified Theory of Acceptance and Use of Technology, which brings together the eight main theories about acceptance and use of technology. Data collection was done through a websurvey with 167 students and 83 teachers from the 58 state technical schools of the "Centro Paula Souza", in the state of São Paulo - Brazil, of the nursing technicians training course. Data analysis was carried out through calculations of measurements, numerical and categorical summaries, due to their descriptive character. The study population believes that the use of the Virtual Learning Environment can help it to improve performance in the work/school (expectation of performance), being more expressive among the teachers in relation to the students; both believe in the infrastructure offered by the “C.P.S.” (facilitating conditions), more significantly among male teachers. Believing and trusting in technology can be a key factor for the acceptance and use of technology, and ensuring adequate infrastructure, which provides support in the performance of activities, is a crucial factor for continued use. In "Centro Paul... (Complete abstract click electronic access below) / Mestre
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Intention d'adoption et utilisation d'une technologie émergente : le cas de la NFC appliquée aux systèmes de paiement électronique de détail (paiement sans contact) / [Adoption and use of an emergent technology : the case of NFC applied to retail electronic payment systems (contactless payment)Hasnaoui, Amir 27 March 2012 (has links)
Avec l’émergence de la technologie en champ proche (NFC), le terminal mobile est devenu un véritable instrument de paiement sans contact. Ce type de système constitue une nouvelle opportunité pour relancer les systèmes de paiement électronique (SPE) destinés aux micropaiements. L’objectif de cette recherche est de développer un modèle et des instruments de mesure permettant d’appréhender et de cerner les facteurs influençant l’acceptation de ces systèmes. En se basant sur les paradigmes de l’acceptation des technologies et les travaux de recherche autour des SPE, nous avons développé un modèle conceptuel qui intègre à la fois la TUAUT et l’ATT. Notre modèle permet à la fois de tenir compte des stratégies d’adoption des individus et de leur intention d’adoption. En effet, l’utilité perçue, la facilité d’utilisation perçue et les conditions facilitatrices ne sont plus suffisantes pour qu’une technologie soit adoptée. Il faut désormais que les caractéristiques de cette technologie conviennent et répondent aux caractéristiques et aux exigences de la tâche qu’elle va supporter. Nos résultats ont été mesurés et validés à l’aide d’une analyse par équations structurelles des données collectées auprès d’un échantillon de 629 individus / With the emergence of near-field technology (NFC), mobile terminal have become a true instrument of contactless payment. This type of system is a new opportunity to boost the electronic payment systems (EPS) for the micropayment. The objective of this research is to develop a model and measurement tools to handle and to identify factors influencing the acceptance of these systems. Based on the paradigms of the acceptance of technology and research around the SPE, we have developed a conceptual model which integrates the UTAUT and TTF. This model allows both to consider the adoption strategies of individuals and their intention to adopt. Indeed, perceived usefulness, perceived ease of use and facilitating conditions are no longer sufficient for a technology to be adopted. The capabilities of this technology have to match the tasks that the user will perform. Our result have been measured and validated thanks to structural equations analysis of data collected from a sample of 629 individuals
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Alzheimer's disease and related disorders caregiver's acceptance of a web-based structured written emotional expression interventionKo, Ji Woon 01 December 2011 (has links)
Alzheimer's Disease and Related Disorders (ADRD) are a major public health problems. Major sources of care provision are family members in the community and these ADRD caregivers encounter a variety of stressor. Currently there continues to be a need to develop and test Internet based interventions designed to reduce stress for caregivers for persons with ADRD. The web-based Structured Written Emotional Expressions (SWEE) was developed to manage ADRD caregivers stress related to caregiving experiences through writing about their thoughts and feelings. However, differences between provided services by researchers (the web-based SWEE) and the desired services of ADRD caregivers could be a barrier to ADRD caregivers' acceptance and use of the web-based SWEE.
The purpose of this study was to assess the acceptability of implementing a web-based nursing intervention for ADRD caregivers and to describe participants' experiences in using the website to understand ADRD caregivers' website usage. An experimental design was used to determine whether the web-based SWEE helped to manage ADRD caregivers' stress through writing interventions. In addition, the UTAUT model was employed for a theoretical framework to explain and predict the web-based SWEE usage behavior by ADRD caregivers. The Finding Meaning Through Caregiving Scale (FMTCS) was used to evaluate finding-meaning related to caregiving experiences as a mediator between performance expectancy and behavioral intention to use in the UTAUT model. Furthermore, the web-based research methods were assessed throughout the web-based SWEE implementing process. Both web-based and paper-based methods were used for recruiting potential participants. Most people who contacted the researcher were recruited by the web-based method. Structural Equation Modeling (SEM) was used for test ADRD caregivers' acceptability of the web-based SWEE and direct content analysis was used for describing participants' experiences in using the web-based SWEE. Fifty people completed the study out of the 90 people who enrolled. Of these 50 participants, 31 completed the study as intended and on schedule. The research showed a good model fit with a Chi-square value (df=43) of 57.191 (p>0.05). The findings showed that performance expectancy had a significant effect on participants' behavioral intention to use (β=0.620, p<0.01) and that effort expectancy also affected the behavioral intention to use the web-based SWEE (β=0.293, p<0.01). Performance expectancy showed stronger effects than effort expectancy. This model explained 52% of variance in behavioral intention to use. However, the effects of facilitating conditions on actual usage and effects of behavioral intention to use on actual usage were not supported by this research. The finding-meaning measure did not show a significant mediating effect on the relationship between performance expectancy and behavioral intention to use.
Findings suggested that recruitment methods which use the Internet were an effective way to find potential study participants. Regardless of the topic, the writing intervention helped ADRD caregivers to express stress related to caregiving experiences. In addition, the perceived usefulness of this nursing intervention (performance expectancy) and the perceived ease of use (effort expectancy) were two important constructs which predicted and explained the acceptance of the web-based SWEE by ADRD caregivers. Finally, even though the UATAUT model was only partially supported by a good model fit, this study's findings showed the potential of the UTAUT model for providing health consumer information systems in nursing.
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Applying UTAUT to Determine Intent to Use Cloud Computing in K-12 ClassroomsKropf, Dorothy Cortez 01 January 2018 (has links)
Although school districts provide collaborative cloud computing tools such as OneDrive and Google Drive for students and teachers, the use of these tools for grading and feedback purposes remains largely unexplored. Therefore, it is difficult for school districts to make informed decisions on the use of cloud applications for collaboration. This quantitative, nonexperimental study utilized Venkatesh et al.'s unified theory of acceptance and use of technology (UTAUT) to determine teachers' intent to use collaborative cloud computing tools. Online surveys with questions pertaining to UTAUT's predictor variables of performance expectancy (PE), effort expectancy (EE), social influence (SI), facilitating conditions (FC) and UTAUT's criterion variable of behavioral intent (BI) were administered to a convenience sample of 129 teachers who responded to an email solicitation. Pearson correlation results of r = 0.781, r = 0.646, r = 0.569, and r = 0.570 indicated strong, positive correlations between BI and PE, EE, SI, and FC respectively. Spearman rho correlations results of rs = 0.746, rs = 0.587, rs = 0.569, and rs = 0.613 indicated strong, positive correlations between BI and PE, EE, SI, and FC respectively. Simple linear regression results indicated that PE and EE are strong predictors of BI when moderated by age, gender, experience, and voluntariness of use (VU). SI is a strong predictor of BI when moderated by gender, but not by age, experience, and VU. This study's application of the UTAUT model to determine teachers' BI to use collaborative cloud computing tools could transform how administrators and educational technologists introduce these tools for grading and feedback purposes. This study contributes to the growing body of literature on technology integration among K-12 teachers.
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Examination of Adoption Theory on the DevOps Practice of Continuous DeliveryAnderson, Andrew John 01 January 2019 (has links)
Many organizations have difficulty adopting advanced software development practices. Some software development project managers in large organizations are not aligned with the relationship between performance expectancy, effort expectancy, social influence, and facilitating conditions, as moderated by experience, with intent to adopt the DevOps practice of continuous delivery. The purpose of this study was to examine the statistical relationships between the independent variablesâperformance expectancy, effort expectancy, social influence, and facilitating conditions, as moderated by experienceâand the dependent variable of behavioral intent to adopt a continuous delivery system. Venkatesh, Morris, Davis, and Davis's unified theory of acceptance and use of technology provided the theoretical framework. A stepwise multiple linear regression analysis was performed on survey data from 85 technical project managers affiliated with LinkedIn project management groups. The analysis reflected that only performance expectancy was significant in predicting intent to adopt continuous delivery. The findings may contribute to social change by providing project managers with the information they need to support organizational change, collaboration, and facilitation. The knowledge gained may additionally help organizations develop operational efficiency, competitive advantage, and generate higher value to their clients and society.
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