The role of best practice in delivering Company Strategy-Brand Promise delivering "Escape through Glamour," has become an issue for the management of Ster-Kinekor as the competitive set in the entertainment arena, increases and becomes aggressive. This has compounded by the digital explosion which has made home entertainment sexy and raised the benchmark of picture and sound quality. Prices are extremely competitive and this practice is supported by the criminal element, i.e. Piracy. The increase in live and televised sports entertainment, television entertainment in general and outdoor activities has contributed to the pressure in growing revenue. Ster-Kinekor has identified the new middle income segment as an opportunity for growth and has identified perceived value of the entertainment format as a key barrier. This is true for the Living Standard Measures (hereafter, LSM) 8, 9 and 10 segment of the market as well. The need to increase the perceived value of the brand and the entertainment it offers has been identified as a key issue by senior management. This study will highlight the concepts of branding and best practice within a review of Ster-Kinekor operational (best practice) interventions. This will be followed by a detailed analysis and interpretation of 800 intercept interviews which will inform the study concerning the market impact of the interventions. In addition, informal interviews were held with various members of management. Ster-Kinekor has introduced a number of initiatives, including a number of best practice interventions under a project entitled "Good to Great." This interventions are aimed at installing best practice within the business with the overall intention of improving customer experience and thereby driving the bottom line. The study therefore will analyse the impact of this these initiatives as intended by Ster-Kinekor management. In conclusion, the study will provide recommendations for consideration in order to enhance the perceived value. / Thesis (MBA)-University of KwaZulu-Natal, Westville, 2006.

The purpose of this study is to examine what characterizes brand identity and positioning regarding festivals on the current Swedish festival market. In relation to our purpose we are also going to analyze how festival attendees relate to a festivals brand identity. Our research question is as follows: What characterizes festivals brand identity and positioning on the current Swedish festival market? This study has been written with a qualitative research method and an inductive approach. Our empirical foundation is built on a rich content based on personal interviews. We interviewed in total 17 people who all have vast knowledge in our field of study. Five of our respondents have great knowledge within the festival business while the other 12 are experienced festival attendees. In our final chapter we present our conclusions that we have reached through our analysis of the empirical materials that we have weighed against theoretical framework. The conclusions we have reached are that the festivals are dependent on their core values which is a part of their brand identity, that in turn defines their positioning on the market. Festivals also need to offer added value in order to attract new customer and to maintain their current relationship to their customers.

Submitted by Nuno Silva (nunocornelio@gmail.com) on 2016-03-07T23:19:46Z No. of bitstreams: 1 TESE FINAL.pdf: 1881417 bytes, checksum: 59a1298247a5285570bd1218393ad090 (MD5) / Approved for entry into archive by Janete de Oliveira Feitosa (janete.feitosa@fgv.br) on 2016-08-01T14:58:26Z (GMT) No. of bitstreams: 1 TESE FINAL.pdf: 1881417 bytes, checksum: 59a1298247a5285570bd1218393ad090 (MD5) / Approved for entry into archive by Maria Almeida (maria.socorro@fgv.br) on 2016-08-02T14:02:11Z (GMT) No. of bitstreams: 1 TESE FINAL.pdf: 1881417 bytes, checksum: 59a1298247a5285570bd1218393ad090 (MD5) / Made available in DSpace on 2016-08-02T14:02:30Z (GMT). No. of bitstreams: 1 TESE FINAL.pdf: 1881417 bytes, checksum: 59a1298247a5285570bd1218393ad090 (MD5) Previous issue date: 2016-01-28 / This case study is based in Mundo Verde, a Brazilian natural products company, and its focused on the strategic decisions the company has to make to overcome the current problems. The case is built around three major theoretical perspectives: Competitive advantages from a Resource Based View, Brand Identity and Entrepreneurship. In the case is presented first the company, disclosing the necessary information to analyze and comprehend Mundo Verde, by accurately identifying the company´s competitive advantages. Next the student is presented to a narrative where the CEO of the company meets one of the franchisees in an attempt to find out more about the company´s issues and to see how the stores are working. Several scenarios are presented to the students which represent several possibilities of action, considering the company, the problems to be addressed and the objectives of the company.

Made available in DSpace on 2010-04-20T20:14:57Z (GMT). No. of bitstreams: 1 61070100629.pdf: 39793 bytes, checksum: fe00be3f55de5409c675f0284098e467 (MD5) Previous issue date: 2009-12-21T00:00:00Z / O luxo pressupõe uma hierarquia social e a moda serve como ferramenta para aplicação desta distinção. A maneira como a pessoa se veste reflete a sua personalidade, posição econômica e social. A posse de bens de luxo serve para diferenciá-la daqueles que não podem consumi-los e a marca, como referência para o usuário. A transformação das marcas de moda de luxo de pequenos negócios familiares para empresas com presença mundial, aumentou o nível de competitividade entre elas, levando-as a ampliação dos seus mercados. O Brasil, junto a outros países emergentes, figura como mercado chave neste crescimento. O mercado de luxo vem despertando a atenção do meio acadêmico. A presente dissertação tem o objetivo de estudar a identidade e a imagem da Louis Vuitton, marca líder deste mercado no mundo, e assim contribuir para o avanço deste estudo. O estudo valeu-se de pesquisa exploratória qualitativa e utilizou uma amostra de profissionais e consumidores de marcas de moda de luxo, com três fontes de evidência: consulta a publicações relacionadas ao tema, entrevistas em profundidade e observação sistemática. Os resultados apontam para características que definem o comportamento do consumidor de luxo em relação às marcas de moda de luxo internacionais e os fatores que os levam a preferi-las ou rejeitá-las. Também evidencia diferenças entre a identidade e a imagem da Louis Vuitton no Brasil, mercado relativamente jovem em relação ao consumo de luxo. / Luxury stands for social hierarchy and fashion can be used as the too1 to reach this social distinction. The way a person is dressed reflects its personality and social and economical position. Owning luxury goods differentiates the ones who can afford it of those who cannot and the brand works as a reference for the user. The luxury fashion brands changed from small familiar companies to enterprises with global presence, which increased the competition level between them. and forced them to expand their markets. Brazil. along with other emerging countries, has become a key market for this expansion. The luxury market is getting more attention among marketing researchers. This research has the goal of studying the identity and image of Louis Vuitton, the luxury market leading brand, contributing for studies of this subject. The research was based on a qualitative approach, using three sources of information: desk research, in-depth interviews with professionals and consumers of luxury fashion brands, and observation. The results point to facts that lead consumers to choose a brand or reject it. The research unveiled a difference between Louis Vuitton's identity and image. due to Brazilian's market young stage on luxury consumption.

Title: Large sporting events' brand identification Objectives: The main objective of this work is to identify the brand personality of Summer Olympic Games and FIFA World Cup by means of marketing research. Methods: In connection with the primary data collection a method of written and electronic questioning was used. The brand personality identification of the above mentioned brands was performed based on the brand personality measurement method according to Geuens, Weijters and De Wulf (2009). For the obtained data interpretation their statistical analysis was performed. Results: Based on the research results, the brand personality of Summer Olympic Games can be described by the dimensions Responsibility, Activity and Simplicity and by characteristics stable, responsible, active, dynamic and simple. The brand personality of FIFA World Cup can be described only by the dimension Activity and by characteristics active, dynamic and innovative. Keywords: Sports brand, brand personality, brand personality measurement, brand image, brand identity, Summer Olympic Games, FIFA World Cup.

Syfte – Den ökade användningen av internet har lett till en mängd olika riktlinjer kring hur den mänskliga faktorn bäst ska tas hänsyn till på internet, utan stöd av forskning. Vidare har grafiska profiler fastnat i tiden före internets existens vilket gör att organisationer missar möjligheten till att fånga målgrupper, höja grafiska profiler och bygga ömsesidigt fördelaktiga interaktiva relationer. Därmed är syftet med denna studie: Att öka kunskap om hur grafiska profiler kan utstråla mänsklighet i den digitala världen. För att kunna besvara syftet har det brutits ned i en frågeställning som lyder: Hur gestaltas en mänsklig känsla i en grafisk profil för exponering i en digital värld? Metod – För att kunna besvara frågeställningen har tre metoder tillämpats, vilka är litteraturstudie, enkätundersökning och gruppintervju i form av fokusgrupper. I metoderna ingår kvantitativa och kvalitativa studier samt primärdata och sekundärdata. Litteraturstudien innebar en insamling av befintlig forskning och fakta inom ämnet som fungerade som en grund i studiens resultat. Enkätundersökningen innefattade en jämförelse av typsnitt för att identifiera de känslor som typsnitten förmedlade. Fokusgrupperna handlade om att utforska deltagarnas känslor inför fem olika grafiska profiler och deras innefattande element. Resultat – Utifrån empirin och litteraturstudien resulterade studien i en mängd data beskrivande den mänskliga känslan i grafiska profiler. Datan sattes sedan ihop till en modell innefattande konkreta steg i ett syfte om att få in en mänsklig känsla i en digital grafisk profil. Modellen innefattar riktlinjer för fotografi, ikoner, färger, typografi och tonalitet där det ger vägledning för hur dessa ska gestaltas. Fotografier ska exempelvis vara enkla, dynamiska och kontrastrika där befintligt ljus bör eftersträvas. Studiens resultat anses vara användbart av reklambyråer i deras arbete med digitala grafiska profiler som önskas upplevas som mer mänskliga. Studiens resultat anses vidare vara användbart i syften kring att digitalisera varumärken i allmänhet, där en mänsklig känsla möjligen eftersträvas. Begränsningar – I fokusgrupperna uppkom det svårigheter kring att skapa diskussion rörande deltagarnas känslor inför varje specifikt element, vilket ledde till att diskussionerna främst kom att fokusera kring de grafiska profilernas helhet. Vidare hölls fokusgrupperna endast en gång vardera, vilket berodde på tidsbrist. Intervjuareffekt och kontexteffekt kan ha uppstått inom fokusgrupperna, vilket kan påverka resultatet. Eftersom färger vidare har olika uppfattningar och associationer i olika länder har studien begränsats till att bara innefatta uppfattningarna i Sverige. / Purpose – The increasing usage of Internet has led to a variety of guidelines on how to utilise and assess the human factor in the best way for internet usage, however, disregarding research in the field. Furthermore, graphic profiles have in a way been cemented in a pre- internet world, which has led to a situation where many organisations have missed the opportunity to attract a lot of target groups, by raising the graphic profile and building mutually advantageous and interactive relations. With this as a background, the aim of this study is to elevate the awareness of how graphic profiling may emit humanity in a digital world. Therefore, the purpose of this study is: To increase the knowledge about how graphic profiles can radiate humanity in the digital world. In order to find the purpose of this study, the purpose has been broken down to a research question that goes: How are human emotions portrayed in graphic profiles exposed in the digital world? Method – To be able to answer this question three methods have been used, namely a review of relevant literature in the field, a survey and group interviews in the form of focus groups. The methods used include quantitative as well as qualitative data as well as primary and secondary studies. The literature review aimed at collecting facts in the field to serve the research undertaken to this date. The survey comprised of a comparison of fonts to be able to identify the emotions these fonts emitted. The interviews with the focus groups were a way of investigating the different participants emotions faced with five different graphic profiles and the elements they contained. Findings – The empirical data and the literature review resulted in a variety of data describing human reactions and emotions towards graphic profiles. These data was then used to prepare a model that comprised concrete information when trying to incorporate a human emotion within a graphic profile. This model include aspects and guidelines for photography, icons, colours, typography and tone of voice on how to interact with people in a better way in this new digital world. For example, photographs should be simple, dynamic and rich in contrasts where existing light is desirable. The results of this study are considered being useful for advertising agencies in their work with digital graphic profiles that covet a human touch. The results are hopefully also useful for digitalizing brands generally, where a human touch is desirable. Limitations – Within the focus groups there was a notable difficulty in creating discussions regarding perceived emotions for each of the elements, which resulted in a discussion upon the graphic profiles generally. Furthermore, the focus groups could only meet once and discuss, due to lack of time. Hence, impact from the interviewer and the context of situation may have influenced the results. Since colours – as anthropology has shown – are perceived in different ways in different cultures, this study is confined to a Swedish perspective. / <p>Rapportens tillhörande bilagor är sekretessbalgda varför de inte är inkluderade i denna version.</p>

Det finns studier som anger rekommendationer för att designa en väl utformad restaurangmeny. Syftet med rapporten är att undersöka om pizzeriapersonal och formgivare designar digitala pizzamenyer genom medvetna val utifrån de designprinciper och designrekommendationer som finns. Undersökningen är ett kvalitativt forskningsarbete där kartläggning har använts som strategi. Datainsamlingsmetoderna som har använts är litteratursökning, visuell innehållsanalys, gruppintervjuer och semistrukturerade intervjuer för att kunna besvara frågeställningarna. Resultaten från undersökningen påvisar bland annat att pizzeriapersonalen anser att deras menydesign inte överensstämmer med varumärket. Personalen och kunderna har även olika uppfattningar om vad varumärkena står för. Trots att pizzeriornas varumärke inte stämmer överens med designen uppfyller menyerna kundernas förväntan. Slutsatserna visar bland annat att det finns gemensamma och särskiljande grafiska element. De flesta lågprispizzerior har inte ett genomtänkt varumärke samt att det inte finns en medvetenhet angående de designprinciper och designrekommendationerna hos pizzeriapersonal eller formgivare. / For the creation of restaurant menus there are studies that show which recommendations you should use to achieve a well-designed menu. The purpose of the study is to investigate whether pizzeria personnel and designers create digital pizza menus consciously from the design recommendations that exists. This study is a qualitative research work and we have used a survey as strategy. Data collection methods that have been used to answer the study questions are literature search, a visual content analysis, group interviews and semi-structured interviews. One result from the interviews showed that the pizzeria personnel thinks that their menu design does not match their brand. The pizzeria personnel and customers have different perceptions about what the brand stands for. The group interviews show that the digital menus live up to customers expectation and their experience of the low-price pizza. The conclusions show that there are common and distinctive graphical elements. Most low-price pizzerias do not have a well thought out branding, although the pizzeria personnel and designers do not have consciousness regarding the design principles and recommendations.

Diploma thesis is focused on the brand building proces of the retail chain with sports equipment Decathlon. Appropriate theoretical concepts for brand development and for identification of competition are identified in the thesis. On the basis of this knowledge and using the methodology of market and competition analysis, the next part of the thesis analyzes the brand and its position towards competition, the market, as well as the survey of customer perception. The final step is to formulate suitable measures for brand development in the chosen market, which are based on the previous parts of the work.

Diplomová práce je zaměřena vstupní strategii značky Virtika na český trh. Za účelem dosažení tohoto cíle author zkoumal literaturu zaměřenou na metodiku značky od Ko Floora a koncept Brand Prizm. V analytické části byly provedeny analýzy prostředí Českého trhu, analýza odvětví, klíčových konkurentů a vnímání značky zakazníky. Tyto analýzy pomohly autorovi identifikova budoucí pozici značky na Českém trhu. Na základě výsledků analýz, autor vytvořil návrh řešení vstupní strategie značky and zvýšení její konkurence schopnosti na Českém trhu.

The Diploma thesis deals with the strategy of building the Daflex System brand. The thesis is divided into three parts. The theoretical part defines the theoretical basis for creating a brand building strategy. Next part, the analytical part is based on the knowledge and methodology of the theoretical part. This section describes the basic information about brand Daflex System. The thesis continues with analyzes of customers, suppliers and competitors. These analyzes then lead to the evaluation of the findings and the creation of recommendations in the last part.