Το Διανοητικό Κεφάλαιο (Intellectual Capital) διαμορφώνει τα πλαίσια της σύγχρονης επιχειρηματικής πραγματικότητας. Σκοπός της παρούσας διατριβής αποτελεί κατ’ αρχήν η μελέτη της παροχής πληροφόρησης του Διανοητικού Κεφαλαίου από τις ελληνικές επιχειρήσεις εν μέσω κρίσης. Η διαχρονική εξέλιξη, η έκταση και οι προσδιοριστικοί παράγοντες των γνωστοποιήσεων του Διανοητικού Κεφαλαίου εξετάζονται διεξοδικά. Επιπλέον, μέσω της ταξινόμησης των επιχειρήσεων σε κλάσεις σύμφωνα με το βαθμό της παροχής πληροφόρησης του Διανοητικού Κεφαλαίου, η διατριβή επιδιώκει την σκιαγράφηση του προφίλ των επιχειρήσεων που ανήκουν σε κάθε κλάση καθώς και τον καθορισμό των συντελεστών διαφοροποίησης των κλάσεων μεταξύ τους. Η διατριβή παράλληλα διερευνά το ρόλο των άυλων περιουσιακών στοιχείων, όπως αναγνωρίζονται από την ελληνική λογιστική νομοθεσία, ως οδηγού της εταιρικής επίδοσης εστιάζοντας ομοίως στο διάστημα της χρηματοοικονομικής κρίσης. Υπό την προσέγγιση της δυναμικής φύσεως του Διανοητικού Κεφαλαίου, η διατριβή επιπρόσθετα ανιχνεύει τις ροές-αλληλεπιδράσεις μεταξύ των δεξιοτήτων του ανθρώπινου κεφαλαίου και των επενδύσεων σε Έρευνα και Ανάπτυξη (R&D) των ελληνικών επιχειρήσεων. Τα αποτελέσματα καταδεικνύουν την ανεπαρκή αντίληψη των ελληνικών επιχειρήσεων αναφορικά με την δημιουργία αξίας βάσει του Διανοητικού Κεφαλαίου. Η πληροφόρηση για το Διανοητικό Κεφάλαιο προβάλλει στενά συνδεδεμένη με τα ισχύουσα λογιστική νομοθεσία ενώ η εθελοντική πληροφόρηση καταγράφεται εξαιρετικά περιορισμένη. Το υποβαθμισμένο ποσοστό των άυλων περιουσιακών στοιχείων στο σύνολο της εταιρικής περιουσίας καθώς και η μερικώς αρνητική συσχέτιση μεταξύ των άυλων πόρων και της εταιρικής επίδοσης φανερώνουν επίσης την έλλειψη στρατηγικής έμφασης στα άυλα περιουσιακά στοιχεία και την αναποτελεσματική διοίκηση τους, με τo άυλο ενεργητικό ωστόσο να ενισχύει την επιχειρησιακή επίδοση κατά την περίοδο της κρίσης. Yπό το πρίσμα της δυναμικής φύσης του Διανοητικού Κεφαλαίου, τα ευρήματα υπογραμμίζουν την αρνητική σχέση μεταξύ των επενδύσεων Έρευνας και Ανάπτυξης (R&D), βασικού στοιχείου του δομικού κεφαλαίου, και του ανθρώπινου κεφαλαίου υψηλών δεξιοτήτων. / Intellectual Capital shapes the patterns of current business reality. The aim of this thesis is firstly to examine Intellectual Capital reporting by Greek firms during the crisis period. The evolution over time, the extent and the explanatory factors of Intellectual Capital reporting are thoroughly tested. Furthermore, through firms classification in line with their Intellectual Capital reporting level, the thesis seeks to highlight Intellectual Capital profile of the firms belonging to each class and determine the differentiation factors of the classes as well. The thesis additionally investigates the role of intangible assets, as recognized by the Greek accounting legislation, as a driver of corporate performance focusing similarly on the crisis period. From the perspective of Intellectual Capital dynamic nature, the thesis also detects the flows-interactions between human capital skills and Research and Development (R&D) investments of Greek firms. The results demonstrate the inadequate perception of Greek firms regarding the creation of value based on Intellectual Capital. Intellectual Capital reporting seems strongly linked to the accounting legislation currently in force while voluntary reporting is extremely limited. The downgraded percentage of intangible assets over total corporate assets and the partially negative relation between intangible resources and firm’s performance moreover indicate the lack of strategic emphasis on intangible assets and their ineffective management, with intangible assets though empowering corporate performance over the crisis period. In light of Intellectual Capital dynamic nature, the findings underline the negative relation between Research and Development (R&D) investments, as a critical item of structural capital, and high skilled human capital additionally.

Magistro baigiamajame darbe išanalizuota valstybės intelektinio kapitalo teorija ir valstybės intelektinio kapitalo vertės nustatymo modeliai. Remiantis išanalizuotais valstybės intelektinio kapitalo metodais ir intelektinio kapitalo teorinėmis prielaidomis buvo sudarytas valstybės intelektinio kapitalo vertinimo modelis. Naudojantis šiuo modeliu buvo apskaičiuotas 30 Europos valstybių 2006-2009 m. intelektinio kapitalo indeksas. Atlikti skaičiavimai leido nustatyti Europos valstybių intelektinio kapitalo vertę, atlikti šios vertės kitimo laike analizę, įvertinti intelektinio kapitalo ir BVP ryšį bei intelektinio kapitalo indeksą sudarančių kapitalų tarpusavio koreliaciją. / Master’s thesis analyses the national intellectual capital theory and national intellectual capital evaluation models. According to analysed intellectual capital evaluation models and theoretical assumptions the national intellectual capital evaluation model was composed. This model was used to identify intellectual capital value of 30 European countries in 2006-2009. The analysis of intellectual capital index tendencies was performed. Strong national intellectual capital correlation with GDP was identified also correlation of structural, human and intellectual capital were identified.

Diplominiame darbe bandoma nustatyti kuo yra svarbūs žmogiškieji kapitalai organizacijoms bei visuomenei ir kiekvienam individui atskirai. Aptariamos dvasinio, žmogiškojo, intelektinio bei socialinio kapitalo sąvokos bei jų įtaka organizacijų veiklai. Kadangi dvasinis kapitalas yra kiekvieno asmens esmė formuojant jo veiklą, tad teorinėje dalyje plačiau nagrinėjama šio naujo kapitalo raiška bei pritaikymas skirtingose organizacijose – Kauno apskrities priešgaisrinėje gelbėjimo valdyboje bei AB „Lytagroje“. Tyrimas parodė, jog organizacija, kuri turi kilnesnį tikslą nei pelno siekimas bei stipresnę organizacijos kultūrą gali lengviau kauti dvasinį kapitalą, yra lankstesnė, žmonės gerbia savo vadovus bei yra lojalūs savo organizacijai. Sklandaus bendravimo dėka darbas atliekamas efektyviai ir noriai. Trečiojoje dalyje pateikiami pasiūlymai, kaip būtų galima verslo organizacijoms kaupti dvasinį kapitalą ir padidinti savo konkurencingumą rinkoje. Organizacijų vadovams patariama pasitelkti kursus, kuriuose darbuotojai butu skatinami tobulėti asmeniškai arba grupėse. Čia žmonės galėtų geriau pažinti save, išsikelti aukštesnius tikslus, labiau pasitikėti savimi, tapti lojalesniais savo kompanijai, kuri tobulėjančių vadovų dėka taptų novatoriškesne, besivadovaujančia tikrosiomis ir visuotinai priimtomis vertybėmis. / The diploma is about advantages that can give spiritual, human, intellectual and social capital to the human, organizations and community. Also, there are some discussions about the descriptions and expressions of these capitals in organizations. The spiritual capital is the force which forms the human personality, gives the motivation of what he is doing and how he does it. So, the second part of diploma tells about the research that was made to see different expression of the spiritual capital in the different types of organizations - Kaunas area Fire-prevention Saving Service and the joint-stock company Lytagra. The research showed that organization with high and noble aim and strong organization culture can more easily hill up the social capital and become flexible, effective and keep the loyalty of the workers. The third part of the diploma suggests the program to the leaders of the organizations. It is about individual ant group learning which can hell people to know better themselves and understand what hey want from their lives and to set their aims. The result of this learning can give self confidence, the loyalty to the organization and innovation by working on the real values of live.

隨著資訊時代的來臨，市場環境變動也越趨快速，企業僅擁有豐富的智慧資本已不足以創造競爭優勢，靜態的智慧資本若不透過動態能力的運用與管理，對經營績效的影響有限，將無法完全發揮智慧資本具備的價值。 本研究將動態能力視為智慧資本與經營績效間之中介變數，並將動態能力分為整合、學習與重組能力，以我國上市與上櫃企業為研究對象，排除金融保險、航運、貿易百貨與油電燃氣等特殊產業，透過問卷的發放蒐集樣本，並採用結構方程式分析，以探討智慧資本、動態能力以及經營績效間之因果關係。 研究結果發現：智慧資本除對經營績效有直接影響外，更會透過動態能力間接影響經營績效；然而，不同的智慧資本會透過不同的動態能力影響績效。人力與關係資本會同時透過整合、學習與重組能力影響績效，流程資本則透過整合與重組能力影響績效，而創新資本只透過整合能力影響績效。企業必須根據不同因果關係蓄積資源，進而培育能力，逐步提昇經營績效。 / As the information era comes, the environment of market changes dramatically. Hence, having rich intellectul capitals is no longer a main factor of creating competitive strength. The value of the static intellectul capitals will be underestimated unless they are exercised and managed properly by dynamic capabilities. This research categorizes dynamic capibilities into integration capability, learning capability, and reconfiguration capability, then places them as the mediators of intellectual capitals and operating performance. Data was collected with questionnaire from companies listed in Taiwan, excluding special industries such as financial and insurance, shipping and transpotation, trading and consumers’ goods and, oil, gas and electricity industry. Finally, the relationship of intellectul capitals, dynamic capabilities and operationg performance is clarified through structural equation modeling (SEM). The research found that intellectul capitals affect operating performance directly and at the same time indirectly affect operating performance through dynamic capabilities. Human and relation capital affect operating performance through integration, learning, and reconfiguration capability; Process capital affects operating performance through integration and reconfiguration capability; However, Innovative capital affects operating performance through integration capability only. Therefore, to improve operating performance, firms must manage intellectual capitals and cultivate dynamic capibilities according to the cause-and-effect model.

Thesis (Ph.D.)--University of Wollongong, 2008. / Typescript. Includes bibliographical references: leaf 160-164.

Thesis (MPhil)--Stellenbosch University, 2005. / ENGLISH ABSTRACT: There is a strong pressure for organizations to attaining, maintaining and improving knowledge standards for sustained competitive strategic advantage. This assignment examines the status of knowledge and knowledge management (KM) practices at the Provincial Library Services (PLIS). I approached the topic by collecting data relevant to the management of information and knowledge and benefits of the KM activities using the following methods: A review of literature and research: - addressing the paucity of literature and research that is both current and directly relevant to libraries was one of the motivating factors behind the study; analysis of key documents and information systems; a questionnaire was distributed to the PUS personnel; informal interviews and observations. The results seem to indicate that PLIS has a knowledge infrastructure and a technology infrastructure. This is apparent in its knowledge programmes, e-mail system, web page, library management system (PROLIB), and limited access to the Internet. Staff has some fairly basic knowledge and information needs that must be addressed. Few knowledge contents should be established. The baseline information provides a foundation for more coordination; recognition of the importance and enhancement of its KM related activities. KM activities should focus on individual capabilities. Recommendations are articulated in terms of a proposed KM strategy. It became evident that success of knowledge management depends on an environment, which is conducive to conversion of individual knowledge to organizational knowledge, the value to which employees place on knowledge and their attitude towards KM. Moreover, indicators of success and evidence of effectiveness should take the measuring criteria beyond a checklist of policies and strategies, procedures and processes, systems, activities but professional competence, commitment, benchmarking and adoption of best practices for attainment of KM goals. Important to note, is the reality that a KM activity for PLIS has to take broader transformation imperatives into account. / AFRIKAANSE OPSOMMING: Daar word sterk druk geplaas op organisasies om kennis te bekom, te behou en te verbeter vir volgehoue mededingende strategiese voorsprong. Hierdie werstuk ondersoek die status van kennis en kennisbestuur- (Knowledge Management, KM) praktyke van die Provinsiale Biblioteekdiens. Ek het die- onderwerp benader deur data te versamel wat relevant is tot die bestuur van inligting en kennis sowel as die voordele van KM aktiwiteite deur die volgende metodes te gebruik: 'n Oorsig van literatuur en navorsing: - een van die faktore wat die studie gemotiveer het is om die beperkte beskikbare literatuur en navorsing wat op datum sowel as relevant tot biblioteke is aan te spreek; 'n ontleding van die kern dokumente en inligtingsisteme; 'n vraelys wat versprei is onder die personeel van die Provinsiale Biblioteekdiens; informele onderhoude en waarnemings. Die resultate dui daarop dat die Provinsiale Biblioteekdiens 'n kennis en tegnologiese infrastruktuur het. Dit blyk uit die kennisprogram, die e-pos sisteem, die Webtuiste, die biblioteekbestuursisteem (Prolib), en beperkte toegang tot die Internet. Personeel het basiese kennis en inligtingsbehoeftes wat aangespreek moet word. Kennisinhoude moet daargestel word. Die basislyn inligting voorsien 'n grondslag vir meer koôrdinasie; besef van die belangrikheid en die verbetering van die KM verwante aktiwiteite. KM aktiwiteite moet fokus op individuele vermoëns. Aanbevelings word uitgedruk in terme van 'n voorgestelde KM strategie. Dit het duidelik geword dat die sukses van kennisbestuur afhang van 'n omgewing wat bevorderlik is vir die omskakeling van kennis van die individu na organisatoriese kennis, die waarde wat personeel heg aan kennis en hulle houding teenoor kennis bestuur. Aanwysings van sukses en bewys van effektiwiteit moet meetbare kriteria verder neem as 'n lys van beleide en strategieë, prosedures en prosesse, sisteme en aktiwiteite maar moet professionele vermoëns toewyding "benchmarking" en gebruik van die beste praktyke vir die bereiking van KM doelwitte toepas. Dit is belangrik om te let op die realiteit dat 'n KM aktiwiteit van die Provinsiale Biblioteekdiens wyer transformerende imperatiewe in ag moet neem.

Thesis (MPhil)--Stellenbosch University, 2013. / ENGLISH ABSTRACT: In the global economy we are witness to the outcomes of supply chains in all of our diverse demand-driven purchasing decisions, be it fast moving consumer goods, electronic equipment or even automobiles. A great deal of exposure relating to the topic of supply chain is based on talk about supply chains and how they are delivering enormous value to companies such as General Electric, Dell and Wal-Mart. But what does all of this really mean? How can an even further exploitation of supply chains be used to gain competitive advantage over ever advancing competitors? Average is no longer sufficient to stay ahead of the pack in the demand vs. supply rat-race. Companies have to find and exploit unique characteristics in order to achieve true differentiation over companies competing in similar environments and sharing a common customer base. The exploitation of the capabilities of Supply Chain Management requires a theoretical and conceptual understanding of their underlying business processes as well as capabilities. It requires the fostering of an understanding of Business Process Reengineering via segmentation and analysis of the overall supply chain into the various basic components. The identification and evaluation of the associated measures and metrics within in the supply chain provides insight of how embedded knowledge is created and utilised in day-to-day operations, in order to ultimately deliver not only business value but a unique value proposition for the distinct market sectors. The scrutiny of the lubricants supply chain is used to gain an understanding of an application of supply chain principles in the oil and gas industry in South Africa, detailing the intrinsic business processes as well as their inherent measures and metrics. Particular attention is paid to the underlying measures and metrics developed and how they are utilised to enhance inherent decision making capability. Subsequent to the analysis of the lubricants supply chain, an exploration of core competencies is used to illustrate how the lubricants supply chain can be differentiated from competitors. These core competencies ultimately allows for greater competitive advantage, leapfrog of competitors and staying ahead of the pack. The final outcome of the thesis is to develop a framework using Boisot’s information space pertaining to codification and abstraction in order to map the processes required to plan, implement and review a generic lubricants supply chain. / AFRIKAANSE OPSOMMING: In die globale ekonomie is ons getuie aan die uitkomste van voorsieningskanale in al ons diverse vraag-gedrewe aankope besluite, insluitend vinnig bewegende verbruikersgoedere, elektroniese toerusting of selfs motors. Daar is baie van blootstelling met betrekking tot die onderwerp van voorsieningskanale gebaseer op praat oor voorsieningskanale en hoe hul besig is om groot waarde aan maatskappye soos General Electric, Dell en Wal-Mart te lewer. Maar wat beteken dit alles nou eintlik? Hoe kan selfs 'n verdere ontginning van die aanbod van voorsieningskanale gebruik word om mededingende voordeel te verkry oor ons bevorderinge kompetisie? Middelmatigheid is nie meer voldoend om voor die pak te bly nie in die vraag vs. aanbod reis. Maatskappye moet unieke eienskappe vind en benut om ware differensiasie te bereik oor maatskappye meeding in' n soortgelyke omgewing en die deel van 'n gemeenskaplike kliënte basis. Die uitbuiting van die vermoëns van Voorsieningskanaal Bestuur vereis 'n teoretiese en konseptuele begrip van hulle onderliggende besigheids prosesse asook vermoëns. Dit vereis dat die bevordering van 'n begrip van Besigheidsprosesse Heringinering via segmentering en analise van die totale voorsieningskanale in verskillende basiese komponente. Die identifisering en evaluering van die gepaardgaande maatreëls en statistieke binne in die voorsieningskanaal bied insig van hoe vasgelegde kennis geskep is en benut word in dag-tot-dag bedrywighede, ten einde te maak om uiteindelik nie net maatskappy se waarde, maar 'n unieke waarde proposisie te lewer vir die verskillende mark sektore. Die toetsing van die smeermiddels voorsieningskanaal word gebruik om 'n begrip van 'n aansoek van voorsieningskanaal beginsels in die olie en gas industrie in Suid-Afrika te verkry, met besonderhede oor die intrinsieke besigheid prosesse, sowel as hul inherente maatreëls en statistieke. Besondere aandag word geskenk aan die onderliggende maatreëls en statistieke ontwikkel en hul aanwending om inherente vermoë besluitneming te verbeter. Na afloop van die analise van die smeermiddels voorsieningskanaal, word 'n verkenning van kern vaardighede gebruik om te illustreer hoe die smeermiddels voorsieningskanaal kan onderskei word van die kompetisie. Dit kan uiteindelik kernvaardighede vir 'n groter mededingende voordeel lewer, die haasje van mededingers en die pak aanloop. Die finale uitkoms van die tesis is om 'n raamwerk te ontwikkel met behulp van Boisot se inligting spasie met betrekking tot codificasie en abstraksie om die prosesse wat nodig is vir die beplaning, implementering en hersiening van' n generiese smeermiddels voorsieningskanaal te skep.

A presente pesquisa examinou a contribuição dos investimentos na educação do Capital Humano para o alcance das vantagens competitivas, em indústria metalúrgica, fabricante de materiais de fricção, localizada em Caxias do Sul RS, a Fras-le, sob a ótica dos funcionários e dos gestores. O estudo é sustentado por três abordagens teóricas, conhecimento, capital intelectual e capital humano, sendo que a conjunção destas três vertentes permitiu entender o processo da contribuição dos investimentos na educação do Capital Humano na empresa Fras-le. A pesquisa foi desenvolvida em quatro fases. Na primeira etapa: coleta de dados secundários junto aos arquivos da empresa; na segunda etapa: aplicação de questionário a todos os funcionários beneficiados com o programa de educação da organização; na terceira etapa: entrevistas junto à gestão da empresa; na quarta etapa: análise dos dados obtidos nas fases anteriores através de estatísticas descritivas em função dos objetivos específicos e análise de conteúdo. Os resultados obtidos evidenciaram as percepções dos funcionários e da gestão quanto ao investimento em educação; a relação entre o investimento em educação e as vantagens competitivas; a aplicação e disseminação dos conhecimentos obtidos, bem como os impactos da educação no Capital Intelectual. / Submitted by Marcelo Teixeira (mvteixeira@ucs.br) on 2014-05-23T17:48:43Z No. of bitstreams: 1 Dissertacao Silvana F Gemelli.pdf: 1744683 bytes, checksum: f485e620791dc2916931993f618fd994 (MD5) / Made available in DSpace on 2014-05-23T17:48:43Z (GMT). No. of bitstreams: 1 Dissertacao Silvana F Gemelli.pdf: 1744683 bytes, checksum: f485e620791dc2916931993f618fd994 (MD5) / In the present research the contribution of the investiments in education in the Human Being Capital to reach the competitive advantages, at Fras-le a friction materials manufacturer a metallurgical industry, located in Caxias do Sul RS was examined. This study is supported by three theoretical approaches: Knowledge; Intellectual Capital; Human Being Capital. The conjugation of these three theoretical perspectives assists in the understanding of the dynamic process of the contribution of the investiments in education in the Human Being Capital. This research was developed in four phases: first stage: secondary data-collecting from the company archives, second stage: questionnaire application to all employees benefited with the program of education from the organization; third stage: interviews half-structuralized next to the leaderships of the company; fourth stage: data analysis gotten in the previous phases through descriptive statistics, in function to specific objectives and content analysis. The obtained results showed the perceptions from employees and the leaderships about how much investment in education is made by the company, the relationship between education investment and competitive advantages, verification of dissemination and application from the acquired knowledge, as well as the verification of the education impacts in the intellectual capital.

Na atual era pós-industrial, o conhecimento passa a ser o principal fator de produção da economia. De fato, ele confere à empresa seu maior diferencial competitivo no mercado globalizado: a inovação, ou seja, a capacidade de, continuamente, gerar novos produtos, processos e serviços ou aperfeiçoar os existentes. A organização da empresa em sociedade empresária possibilita a criação de conhecimento coletivo oriundo do trabalho profissional dos seus sócios, administradores e empregados, fato que originou a expressão capital intelectual, cunhada no âmbito econômico para designar o patrimônio empresarial de natureza intangível resultante de contribuições intelectuais. Como o Direito é precedido da evolução das sociedades e da Economia, nota-se a importância de sempre se buscarem soluções jurídicas às novas realidades socioeconômicas que surgem ao longo da história. Diante disso, a análise da natureza jurídica e das formas de tutela do capital intelectual torna-se imperativa para a identificação e apropriação privada desse patrimônio pela sociedade empresária, seja por meio do exercício de direitos de exclusivo, seja pela implementação de mecanismos de governança capazes de assegurar a diferenciação da atividade empresarial no mercado e a necessária coibição de práticas de concorrência desleal. / In the current post-industrial age, knowledge becomes the main production factor of the economy. Indeed, it provides the company with its main competitive advantage in the globalized market: the innovation, that is, the capacity of continuously generating new products, processes and services or enhance the existing ones. The companys organization as business company allows the creation of collective knowledge arising from the professional work of its partners, officers and employees, which fact originated the term intellectual capital, created in the economic scope to designate the corporate equity of intangible nature resulting from intellectual contributions. As the Law came after the evolution of the companies and of the Economics, it is noted the importance of the constant search for legal solutions, the new socioeconomic realities that appear along the history. In view of that, the analysis of the legal nature and of the forms of protection of the intellectual capital becomes critical for the identification and private appropriation of such equity by the business company, either by means of the exercising of exclusive rights or by the implementation of governance mechanisms capable of ensuring the differentiation of the corporate activity in the market and the required restraining of unfair competition practices.

A presente pesquisa examinou a contribuição dos investimentos na educação do Capital Humano para o alcance das vantagens competitivas, em indústria metalúrgica, fabricante de materiais de fricção, localizada em Caxias do Sul RS, a Fras-le, sob a ótica dos funcionários e dos gestores. O estudo é sustentado por três abordagens teóricas, conhecimento, capital intelectual e capital humano, sendo que a conjunção destas três vertentes permitiu entender o processo da contribuição dos investimentos na educação do Capital Humano na empresa Fras-le. A pesquisa foi desenvolvida em quatro fases. Na primeira etapa: coleta de dados secundários junto aos arquivos da empresa; na segunda etapa: aplicação de questionário a todos os funcionários beneficiados com o programa de educação da organização; na terceira etapa: entrevistas junto à gestão da empresa; na quarta etapa: análise dos dados obtidos nas fases anteriores através de estatísticas descritivas em função dos objetivos específicos e análise de conteúdo. Os resultados obtidos evidenciaram as percepções dos funcionários e da gestão quanto ao investimento em educação; a relação entre o investimento em educação e as vantagens competitivas; a aplicação e disseminação dos conhecimentos obtidos, bem como os impactos da educação no Capital Intelectual. / In the present research the contribution of the investiments in education in the Human Being Capital to reach the competitive advantages, at Fras-le a friction materials manufacturer a metallurgical industry, located in Caxias do Sul RS was examined. This study is supported by three theoretical approaches: Knowledge; Intellectual Capital; Human Being Capital. The conjugation of these three theoretical perspectives assists in the understanding of the dynamic process of the contribution of the investiments in education in the Human Being Capital. This research was developed in four phases: first stage: secondary data-collecting from the company archives, second stage: questionnaire application to all employees benefited with the program of education from the organization; third stage: interviews half-structuralized next to the leaderships of the company; fourth stage: data analysis gotten in the previous phases through descriptive statistics, in function to specific objectives and content analysis. The obtained results showed the perceptions from employees and the leaderships about how much investment in education is made by the company, the relationship between education investment and competitive advantages, verification of dissemination and application from the acquired knowledge, as well as the verification of the education impacts in the intellectual capital.