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The natural world is under immense and increasing pressure caused by human activity. The adjustment from a state of declining nature to a more sustainable world requires changes of social and economic activities by individuals, societies, and the private sector. There are some initiatives to assist companies in the development of more sustainable practices in their operations and their value chains that are often complex and require dedicated communication efforts. Information graphics can be an efficient multimodal method for the communication of complex information. Adding interactivity to infographics can also promote a user’s curiosity and engagement. In this study, I produced an interactive infographic using principles of human-centred design, that helps explaining a sustainability framework with illustrated example actions that companies can take in their transformation towards sustainability in their direct operations, their value chains, and associated natural environments. The sustainability actions in the framework are categorised depending on their effect on the environment: from reducing the impacts on nature, to promoting recovery and restoration of natural environment and transforming business models and attitudes. An interactive infographic format can facilitate the understanding of these different actions by combining appealing novel images, text, and the possibility to filter information on demand. The desired effect of the infographic is to be informative, to be relevant to real-life companies, and to inspire companies to learn more about sustainability methods and start their journey towards a better future. I performed usability tests and user experience surveys to obtain qualitative data to evaluate the functioning of the artefact and its desired effects. The results suggests that the infographic is informative, relevant and succeeds in engaging users in the subject of sustainability. The results also showed that functionality is an aspect of these kind of design artefacts that users value for a better experience. / Den naturliga världen är under ett enormt och ökande tryck orsakat av mänsklig aktivitet. Omställning från ett tillstånd av försämrad natur till en mer hållbar värld kräver förändringar av sociala och ekonomiska aktiviteter av individer, samhällen och den privata sektorn. Det finns några initiativ för att hjälpa företag att utveckla mer hållbara metoder i sin verksamhet och sina värdekedjor som ofta är komplexa och kräver särskilda kommunikationsinsatser. Informationsgrafik kan vara en effektiv multimodal metod för kommunikation av komplex information. Att lägga till interaktivitet till infografik kan också främja en användares nyfikenhet och engagemang. I den här studien producerade jag en interaktiv infografik med hjälp av principer för användarcentrerad design, som hjälper till att förklara ett hållbarhetsramverk med illustrerade exempel på åtgärder som företag kan vidta i sin transformation mot hållbarhet i sin direkta verksamhet, sina värdekedjor, och tillhörande naturliga miljöer. Hållbarhetsåtgärderna i ramverket kategoriseras beroende på deras effekt på miljön: från att minska påverkan på naturen, till att främja återhämtning och återställande av naturliga miljöer, och förändra affärsmodeller och attityder. Ett interaktivt infografiskt format kan underlätta förståelsen av dessa olika åtgärder genom att kombinera tilltalande bilder, text och möjligheten att filtrera information vid behov. Den önskade effekten av infografiken är att vara informativ, vara relevant för verkliga företag och att inspirera företag att lära sig mer om hållbarhetsmetoder och starta sin resa mot en bättre framtid. Jag utförde användbarhetstester och användarupplevelseundersökningar för att få kvalitativa data för att utvärdera artefaktens funktion och dess önskade effekter. Resultaten tyder på att infografiken är informativ, relevant och lyckas engagera användare i ämnet hållbarhet. Resultaten visade också att funktionalitet är en aspekt av den här typen av designartefakter som användarna värdesätter för en bättre upplevelse.

[pt] Desde o final dos anos 1980, inúmeras áreas de atuação do design passaram a ser viabilizadas através das tecnologias computacionais. Novos ambientes acadêmicos dedicados às mídias digitais estão sendo concebidos e, por suas particularidades, adotam enfoques ainda não consolidados no campo de conhecimento do design. No caso da habilitação em Mídia Digital da PUC-Rio (Pontifícia Universidade Católica do Rio de Janeiro), implementada em 2007 no curso de graduação em Design, seu corpo docente ainda não conta com professores graduados em design de mídia digital, já que os primeiros profissionais formados nesta habilitação graduaram-se recentemente. Isso faz com que a habilitação seja estruturada por meio de diferentes áreas do saber e possibilita diferentes expectativas quanto aos resultados a alcançar nos projetos para mídias digitais. Quando confrontadas, estas diferenças de expectativa ora priorizam os aspectos formais do projeto, ora privilegiam as possíveis experiências daqueles que venham a utilizar os dispositivos projetados. A presente tese investiga os critérios utilizados para a avaliação acadêmica de projetos, tendo como universo de pesquisa os trabalhos de conclusão de curso desenvolvidos pelos alunos da habilitação em Mídia Digital. Como objetivos da pesquisa estão o destaque e a análise de tais critérios de avaliação acadêmica de projetos de design com base nos conceitos de síntese projetual, linguagem da forma e experiência do usuário. / [en] Since the 80s, many areas of expertise in the design field became possible by means of computer technology. Academic environments dedicated to digital media have been conceived and operate via approaches that remain unconsolidated in the field of design knowledge. In the case of the undergraduate program in Digital Media Design at PUC-Rio (Pontifícia Universidade Católica do Rio de Janeiro), implemented in 2007, professors graduated in digital media are still absent since the few designers that successfully completed this academic degree are recently graduated. This aspect contributes to the mixture of different areas of knowledge and permits different expectations as of the results to be pursued by digital medias. These expectations emphasizes, in one hand, the formal aspects of the project and, in the other, the possible experiences of the consumers of such project.This dissertation investigates the criteria used for the academic evaluation addressed to the projects final results and shall be constructed through the key concepts of project synthesis, language of form and user experience.

We design a complete interactive television news system. We develop a news production system that allows for the creation of flexible, content-rich interactive news. This system embraces a general creation process to interactive news that is built on top of a newscast model that evolves from and conforms with the current production newscast model. It allows for content sharing and content reuse. We also create an interactive news viewing system that adapts well to a living room environment. It contains several interactive features designed to give the viewer control and allow them to watch the news when, where, and how they want to. We perform a formative evaluation through a user study and interviews. Our results show that the production system allows fast, quality construction of interactive news. Viewers enjoy the interactivity and control the viewing system provides, but more work needs to be done to improve ease of use. Our system increases extra content visibility and usage over previous studies through additional features, more content, and direct invites to viewers. We also produce and deliver the news over an entire two-week period to a large number of viewers, making it the largest study done according to our knowledge.

Магистерская диссертация посвящена проблеме удержания внимания в виртуальном образовательном пространстве. Автором рассматривается конкретный проект - онлайн-курс "Основы дизайна", размещённый на платформе Открытого Образования. / Master's thesis is devoted to the problem of keeping attention in the virtual educational space. The author is considering a specific project - the online course "Basics of Design" on the Open Education platform.

Consuming news and defining its credibility play a large role in our everyday lives. The digitalisation of news has enabled new interactions with the medium, that have yet to be analysed in their impact on credibility. This study aims to investigate the effects interactivity has on perceived credibility and how user interactions can be applied to the digital news medium. The analysis is done through a user -centric approach using both qualitative and quantitative methods based on design thinking. The methods used include a digital questionnaire, user interviews and prototype testing. Using these methods we find that no strong association can be made between the frequency of use of specific digital interactions such as sharing, liking and commenting and perceived credibility. While most users see an added benefit in having more interactive elements on a digital platform, it cannot be concluded that overall higher levels of interactivity lead to higher credibility. However, if interactivity is used to enable people to voice their opinion an increase in trust can be built, which subsequently increases credibility. / Att konsumera nyheter och definiera deras trovärdighet spelar en stor roll i vår vardag. Digitaliseringen av nyheter har möjliggjort nya interaktioner med mediet, som ännu inte har analyserats i deras inverkan på trovärdigheten. Denna studie syftar till att undersöka effekterna som interaktivitet har på upplevd trovärdighet och hur användarinteraktioner kan tillämpas på det digitala nyhetsmediet. Analysen görs genom en användarcentrerad metod med både kvalitativa och kvantitativa metoder baserade på designtänkande. Metoderna som används inkluderar ett digitalt frågeformulär, användarintervjuer och prototyptestning. Med hjälp av dessa metoder finner vi att ingen stark koppling kan göras mellan frekvensen för användning av specifika digitala interaktioner som att dela, gilla och kommentera och upplevd trovärdighet. Medan de flesta användare ser en extra fördel med att ha fler interaktiva element på en digital plattform, kan man inte dra slutsatsen att övergripande högre nivåer av interaktivitet leder till högre trovärdighet. Men om interaktivitet används för att göra det möjligt för människor att uttala sig, kan man öka förtroendet, vilket därefter ökar trovärdigheten.

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