Made available in DSpace on 2015-04-11T14:03:00Z (GMT). No. of bitstreams: 1 Jacilane de Holanda Rabelo.pdf: 4788725 bytes, checksum: 199f5b959e361201af68d3afa0ac710f (MD5) Previous issue date: 2013-02-19 / CNPq - Conselho Nacional de Desenvolvimento Científico e Tecnológico / The knowledge acquired by the members of a software organization is one of its most important assets. Therefore, the proper management of this knowledge has become a real need in the software development industry. The capture of lessons learned has become a practice developed by some of these organizations in order to manage and transfer knowledge. One of the most common approaches to encourage knowledge transfer is codification. Knowledge codification can facilitate the storage of lessons learned for a future usage. This MA research aims at elaborating a strategy to facilitate the codification of lessons learned in software organizations, consequently promoting this practice. The strategy was denominated PABC-Pattern, and three studies were developed: the first compared the approach initially called ABC-Pattern with another visual approach the Mind Map; the second compared the ABC-Pattern with the codification structure supported by the ACKNOWLEDGE tool. Results from the first study indicated that the participants had a preference in using the ABC-Pattern approach due to its usage and utility. For this preference, it follows some of the reasons identified: a) more codification details; b) a more detailed description of the knowledge s scenario which is more clarifying; c) the possibility of acquiring more information with less effort; and d) the possibility of describing both the problem and solution. The main contribution for the second study were the improvement suggestions for the ABC-Pattern, in which enabled an evolution of the strategy. The second version of the strategy was denominated PABC-Pattern and was experimentally evaluated by a third study, in an observational study, with the help of the Technology Information professionals. The results showed that PABC-Pattern found good acceptance as an approach to codify and share knowledge, and also that industry professionals would recommend its usage where they work / O conhecimento adquirido pelos membros de uma organização de software é um dos seus ativos mais importantes. A gestão adequada deste conhecimento tornou-se uma necessidade real na indústria de desenvolvimento de software. A coleta de lições aprendidas é uma das práticas utilizadas por parte dessas organizações para gerenciar e transferir o conhecimento. Uma das abordagens para incentivar a transferência de conhecimento é a codificação. A codificação do conhecimento pode facilitar o registro das lições aprendidas para sua consulta posterior. O objetivo desta pesquisa de mestrado é elaborar uma estratégia para facilitar a codificação das lições aprendidas em organizações de software, de modo a incentivar esta prática. A estratégia foi nomeada PABC-Pattern. Foram realizados três estudos: o primeiro comparou a abordagem inicialmente chamada ABC-Pattern com outra abordagem visual, o Mapa Mental; o segundo comparou a abordagem ABC-Pattern com a estrutura de codificação apoiada pela ferramenta ACKNOWLEDGE. Os resultados do primeiro estudo indicaram que os participantes tinham uma preferência em utilizar a abordagem ABC-Pattern, devido à sua facilidade de uso e utilidade. Foram identificadas algumas das razões para essa preferência: a) mais detalhes de codificação; b) uma descrição mais detalhada do cenário do conhecimento, que é mais esclarecedora, c) a possibilidade de adquirir mais informações com menos esforço, e d) a possibilidade de descrever tanto o problema e a solução. A principal contribuição do segundo estudo foram as sugestões de melhoria para ABC-Pattern que possibilitaram uma evolução da estratégia. A segunda versão da estratégia foi chamada de PABC-Pattern e foi avaliada experimentalmente através de um terceiro estudo, dessa vez de observação, com profissionais da área de Tecnologia da Informação. Os resultados possibilitaram apontar que PABC-Pattern teve uma boa aceitação como abordagem para codificar e compartilhar o conhecimento e que os profissionais da indústria recomendariam sua utilização na empresa em que trabalham.

O circo-teatro, presente na paisagem urbana de São Paulo em todo o século XX, constituiu-se em espetáculo popular baseado na hibridização cultural, com elementos da cultura erudita e da cultura de massa. Por sua vez, essas duas se apropriaram do discurso circense, num processo evidente de circu-laridade cultural. / The circus-theater, that could be seen at São Paulos urban landscape throughout twentieth century, constituted itself in a form of popular per-formance based in the cultural hybridization, with elements from learned culture and mass culture. In turn, both of these cultures assimilated the cir-cus discourse, in an unequivocal process of cultural circularity.

Submitted by Marcia Silva (marcia@latec.uff.br) on 2015-10-28T16:01:24Z No. of bitstreams: 1 Dissert JULIO CESAR GUSMÃO.pdf: 1702527 bytes, checksum: e46270c819970efde18b340d5c8e5ac5 (MD5) / Made available in DSpace on 2015-10-28T16:01:24Z (GMT). No. of bitstreams: 1 Dissert JULIO CESAR GUSMÃO.pdf: 1702527 bytes, checksum: e46270c819970efde18b340d5c8e5ac5 (MD5) Previous issue date: 2014-12-18 / De forma geral, a ambiência dos projetos complexos é repleta de problemas, tanto de ordem técnica, quanto gerencial e comportamental. Os projetos de ERP, em especial, são empreendimentos igualmente complexos, nos quais empresas contratantes e fornecedoras precisam estar intimamente alinhadas visando à minimização das não conformidades e a majoração das chances de sucesso da iniciativa. O presente estudo, analisa por meio de uma pesquisa episódica em um projeto de atualização de ERP realizado em um operador logístico, ocorrido entre Fevereiro e Novembro de 2013. O estudo tem como objetivo compreender, sob o prisma de participantes-chave do referido projeto, os pontos críticos e as lições aprendidas nesse empreendimento. Em termos teóricos, o estudo está amparado por revisão da literatura sobre boas práticas de gerenciamento de projetos e projetos de implantação e manutenção de ERP. Como resultados esperados, almeja-se o levantamento das principais lições aprendidas nesse projeto, de forma a contribuir para o avanço da literatura específica de projetos de manutenção ERP, assim como apoiar gerentes de projetos para a condução exitosa de projetos futuros. / Overall, the ambience of complex projects is fraught with problems, both technical, as managerial and behavioral. ERP projects, in particular, are equally complex projects in which contractors and suppliers need to be closely aligned in order to minimize nonconformities and to increase the chances of success of the initiative. This study examines via an episodic research a project update ERP realized in a logistics operator, occurred between February and November 2013. The study aims to understand from the perspective of key participants of this project, critical points and the lessons learned from this enterprise. Theoretically, the study is supported by literature review of best practice project management and project implementation and maintenance of ERP. As expected results, we aimed to survey the principal lessons learned from this project, in order to contribute to the advancement of literature specific to ERP maintenance projects as well as supporting project managers for the successful conduct of future projects.

S'agit-il d'une banale société savante française créée en 1853, ou sa situation frontalière lui donne-t-elle un autre intérêt ? Les sept fondateurs dunkerquois, parmi lesquels le magistrat amateur de musique Edmond de Coussemaker, proche des frères Grimm, avaient à coeur de préserver les vestiges de leur langue populaire, le « flamand de France », participant au mouvement des « mémoires locales ». Ces notables, avec l'aide des curés de village, souhaitaient servir une société chrétienne, inspirée à la fois par les traditions médiévales des villes des anciens Pays-Bas reprises par la Contre-réforme espagnole et par une opposition au centralisme anticlérical hérité de la Révolution. Ils associaient la langue flamande à la religion catholique, comme éléments d'une identité française visant à se démarquer, à la fois de Paris et de leurs voisins flamands-belges, soumis eux aussi défis de la modernité. Un temps attirés par l'idéologie néogothique flamande, ils rentrent d'une façon originale, parfois douloureuse, dans le projet d'intégration des « petites patries » dans la grande, telle que le conçoit la Troisième République peu favorable à ces élites jugées réactionnaires. Durant la période de l'étude, notables ou prêtres, vont pourtant rester fidèles à leur ligne. La reconstruction de cette région, proche du front, après la Première guerre mondiale, donne au chanoine Looten, durant sa présidence de 40 ans, l'occasion de jouer très subtilement, parfois de façon ambigüe, un rôle moteur dans l'organisation d'un régionalisme typiquement septentrional ; tout en assurant la promotion de la langue populaire auprès des jeunes, notamment aux Facultés catholiques de Lille, il vise, avec son ami l'abbé Lemire, le recadrage de la religion dans le sens d'une plus plus grande transcendance et d'une plus grande ouverture au monde et aux questions sociales. / Is it a classic « learned society » created in 1853, or does its border situation provide it another interest? Edmond de Coussemaker, the music lover magistrate and the others fonders living in Dunkerque, were committed to preserving and maintaining the vestiges of their ancient vernacular, the "Flemish in France",participating in the movement of 'local memories'. These local dignitaries, with the help of village priests, wished to serve the Christian society, therein inspired both by the traditions of medieval towns of the Low Countries later on regained by the Spanish catholic reform and the opposition to anticlerical centralism inherited from the Revolution. They associated the vernacular with the catholic religion, as part of a French identity, to distinguish themselves, both from Paris and from their Belgian-Flemish neighbors, and also to submit the challenges of modernity. Once attracted by the Flemish neogothicism and neomedieval ideology, they joined, painfully for some, the integration project of "small countries" in the great nation-state, as conceived by the Third Republic, even though this regime was not favourable towards these elites which were considered reactionary. The reconstruction of this region, near the front, after the First World War, gave the canon Looten during his long presidency, the opportunity to play very subtly, sometimes ambiguously, a role in the organization of typically northern type of regionalism. While ensuring the promotion of the vernacular at the “Facultés catholiques de Lille”, with his friend Jules Lemire, he aims at driving religion in a direction of transcendence as well as larger opening to the word and its social problems.

Magister Educationis - MEd / In this study I researched the effectiveness of a ‘Thinking Schools’ initiative at a local primary school between April 2010 and September 2011. I looked at how the school began the journey, what has changed in the school, the contextual factors that have influenced the process and what has sustained the school’s progress. As background to the study I discuss the importance and relevance of learned intelligence as explained by Vygotsky, thinking skills and cognitive education, and the whole school approach as opposed to individual teacher initiatives, as introduced by Burden in the United Kingdom. A local adaptation of Lipman’s ‘Philosophy for Children’ was the focus of this study, as it was chosen by the school as the starting point on their road to becoming a Thinking School. A qualitative research approach was used, using a constructivist paradigm and case study methodology, following the guidelines established by Stake (1995) and Yin (2003). The participants included the principal, together with selected teachers and learners and a curriculum advisor. Data collection took the form of interviews and a rating scale. The study found positive changes in teacher and learner thinking, supported by the ethos and stability of the school environment. The major challenge was that not all stakeholders were involved.

Submitted by Nadir Basilio (nadirsb@uninove.br) on 2016-03-31T17:17:43Z No. of bitstreams: 1 Debora Virginio Rosa.pdf: 1617498 bytes, checksum: 093b4bf9c43324e32270016a2a62915a (MD5) / Made available in DSpace on 2016-03-31T17:17:43Z (GMT). No. of bitstreams: 1 Debora Virginio Rosa.pdf: 1617498 bytes, checksum: 093b4bf9c43324e32270016a2a62915a (MD5) Previous issue date: 2015-02-23 / Knowledge has become a valuable intangible asset that can help project management, in a way that known errors activities can be avoided and processes that have worked can be repeated and hence, integrated into organization. However, problems associated with the management of lessons learned are pervasive in organizations, including project members claiming lack of time to perform activities of lessons learned management, prioritizing other activities. When lessons learned activities are carried out, it was identified inconsistencies in the process of capture of tacit knowledge because team members often do not feel comfortable in sharing their knowledge or report their failures. Additionally, when the capture occurs, the project members find it difficult to record the information because the IT tools currently available to support the process of lessons learned, appear inefficient, especially in terms of search engines. Project management guides used in organizations (e.g. PMBoK-PMI and ICB-IPMA) do not have processes or specific activities for knowledge management and lessons learned in projects. Therefore, it was identified the need for the treatment of lessons learned in organizations and specifically in Information Technology (IT) and Information Systems (IS) projects. This dissertation aims to: 1. Develop a model of adoption of IT 2.0 tools to assist IT/IS project managers in the lessons learned management and 2. Validate the proposed model by reviewing the model with experts in projects. We used mixed methods as paradigm and method in this research. Ten interviews and 183 answers of the questionnaire were used to answer the research question "how lessons learned can be managed with the support of IT 2.0 tools in IT/IS projects?” As a result, it was generated the Target 2.0 model, which includes the following lessons learned management processes: raising awareness, collect/verify, store/disseminate and reuse processes. They are supported by technologies as Wikis, Social Networks, Blogs, Really Simple Syndication (RSS) and Web Office. Regards the contribution to theory, this dissertation is of explanatory and predictive type, has incremental originality and scientific and practical use. For the contribution to practice the study assists the project team to implement lessons learned activities suggesting tools and processes. We conclude that the lessons learned can be managed through lessons learned processes performed in any phase of the project. The suggested tools facilitate the exchange of experiences and collaboration and the Target 2.0 model covers processes, technology and people, aspects that can ensure better results when aligned with the strategy and the structure of the organization. / O conhecimento é um recurso intangível valioso, que auxilia a gestão de projetos, de forma que erros conhecidos sejam evitados e atividades e processos que deram certo sejam repetidos e, consequentemente, integrados à organização. Entretanto, problemas associados à gestão de lições aprendidas são pervasivos nas organizações, o que inclui membros do projeto que alegam falta de tempo para desempenhar atividades de gestão de lições aprendidas, priorizando outras atividades. Por outro lado, quando a gestão de lições aprendidas é realizada, identificam-se inconsistências no processo de captura de conhecimento tácito, pois os membros do projeto, muitas vezes, não se sentem à vontade em compartilhar o conhecimento criado ou em reportar suas falhas. Além disso, quando a captura ocorre, os membros do projeto encontram barreiras para registrar as informações, pois as ferramentas de Tecnologia da Informação (TI) que têm suportado a gestão de lições aprendidas mostram-se ineficientes, principalmente os seus mecanismos de busca. Os guias de gerenciamento de projetos utilizados nas organizações (e.g. PMBoK-PMI e ICB-IPMA) não possuem processos ou tratativas para gestão de lições aprendidas em projetos. Neste contexto, identificou-se a necessidade de investigar a gestão de lições aprendidas em projetos de TI e Sistemas de Informação (SI). Esta dissertação tem como objetivos: 1. desenvolver um modelo de adoção de TI 2.0 para auxiliar os gestores de projetos de TI/SI no tratamento das lições aprendidas e 2. validar o modelo proposto com especialistas em projetos. Para atingir estes objetivos, os métodos mistos foram usados como paradigma e método de pesquisa. Dez entrevistas e 183 respostas válidas ao questionário foram usadas para responder a questão de pesquisa “como as lições aprendidas podem ser geridas com o apoio de ferramentas de TI 2.0 em projetos de TI/SI?". Como resultado foi gerado o modelo Target 2.0 que contempla os seguintes processos de gestão de lições aprendidas: conscientização, coleta/verificação, armazenamento/disseminação e reutilização. Esses processos são suportados pelas tecnologias Wikis, Redes Sociais, Blogues, Office na Web e Really Simple Syndication (RSS). Quanto à contribuição para a teoria, o modelo Target 2.0 é do tipo explicativo e preditivo, possui originalidade incremental e utilidade científica e prática. Para a contribuição para a prática o estudo auxilia a equipe de projetos a executar as atividades de lições aprendidas sugerindo ferramentas e processos. Conclui-se que as lições aprendidas podem ser geridas através de processos de lições aprendidas realizados em qualquer fase do projeto. As ferramentas incorporadas ao Target 2.0 facilitam a troca de experiências e a colaboração e este modelo cobre os pilares de processos, tecnologia e pessoas, aspectos que podem garantir melhores resultados quando em conjunto são alinhados com a estratégia e a estrutura da organização.

Diploma thesis introduces new quality management tools in a selected project--oriented company. In order to achieve this, analysis of current situation was done first, that is described in the theoretical part. Overall evaluation together with proposal of other possibilities to improve the manufacturing process was carried out after implementing the selected method.

L’histoire de la noblesse au cours du XIXeme siècle est un champ historiographique peu exploité par les historiens français. La première grande étude étant celle de David Higgs. Auparavant, l’histoire de la noblesse post-révolutionnaire a toujours été envisagée comme partie de l’histoire des élites telles qu’établie par Louis Bergeron et Guy Chaussinand-Nogaret. Pour envisager la noblesse du XIXeme sujet spécifique, il faut dépasser le bilan dressé par Karl Marx et Jean Jaures qui ont voulu voir dans la noblesse l’expression d’une société sclérosée disparue au cours des événements révolutionnaires.Le premier point à résoudre est de trouver une définition de la noblesse qui permette d’établir une base de travail non équivoque. Ainsi, la noblesse du XIXeme siècle n’est plus celle de l’Ancien Régime. Elle n’est plus protégée par des statuts et des privilèges qu’elle a souhaité elle-même supprimer. Par conséquent la noblesse est composée d’hommes et de femmes qui ont une conscience ethnologique d’appartenir à un groupe ayant des valeurs et des comportements similaires.Le cadre géographique de la recherche est élargi à l’ensemble des cinq départements normands afin de mieux repérer et suivre les particularismes de la noblesse ainsi que l’influence de Paris limitrophe avec la région.La période s’étend de 1789 à 1910 afin de saisir l’ensemble des variations de l’influence politique de la noblesse normande. L’impact de chacune des révolutions ainsi que le rôle de la noblesse dans l’émergence des mouvements révolutionnaires entrent ainsi dans le champ de l’étude.De manière connexes seront envisagés les influences économiques et intellectuelles de la noblesse, notamment son rôle sur les tracés de chemins de fer ou sur la Société des Antiquaires de Normandie. / The history of the nobility during the 19th century is a historiographical field less strudied by historians. The first of them were the one of David Higgs. Previously, the history of the post-revolutionary nobility was always envisaged as part of elites hystory, such as established by Louis Bergeron and Guy Chaussinand-Nogaret. To envisage the nobility of the specific subject 19th, it is necessary to exceed the balance assessment raisedby Karl Marx and Jean Jaures who wanted to see in the nobility the expression of a calcified society, which has disappeared during the revolutionary events.The first point to be solved is to find a definition of the nobility which allows to establish basis of not ambiguous work. So, the nobility of the 19th century is not any more the one of the Ancien Régime.It is not any more protected by statutes and privileges which she wished herself to rease. Consequently the nobility consists of men and women who have an ethnological consciousness to belong to a group having values and similar behavior.The geographical frame of the search is widened to the set of five Norman departments in order to find and follow the senses of identity of the nobility as well as the influence of bordering Paris.The period extends from 1789 till 1910 to seize all the variations of the political influence of the Norman nobility. The impact of each of the revolutions as well as the role of the nobility in the emergence of the revolutionary movements so enter the field of the study.In a related way will be envisaged the economic and intellectual influences of the nobility, in particular its role on the plans of railroads or on the Société des Antiquaires de Normandie.

No description available.

Grupputveckling, lärande och motivation är tre faktorer som är avgörande för att driva framgång i en organisation, oavsett storlek eller bransch. I dessa tider där allt fler arbeten utförs i projektform med fysiska eller virtuella grupper blir förståelsen för dynamiken mellan dessa tre faktorer allt viktigare. I denna rapport undersöks hur grupputveckling, lärande och motivation samverkar med varandra, samt hur denna samverkan bidrar till ett projekts inre effektivitet. För att kunna besvara rapportens forskningsfrågor utförs en litteraturgenomgång. Datainsamling sker via en kvalitativ ansats via fallstudie på en projektbaserad organisation, där observationer samt åtta semi-strukturerade intervjuer utförs. Resultaten visar att både grupputveckling och motivation direkt påverkar lärande. Lärande och motivation, tillsammans med en känsla av självbestämmande främjar motivation. Lärande och grupputveckling, tillsammans med en hög initial motivation och kundens engagemang spelar en avgörande roll i ett projekts inre effektivitet. / Group development, learning and motivation are three crucial factors for driving success in an organization, regardless of size or industry. In this day and age in which an increasing amount of work is performed in project form with physical and virtual teams, the importance of understanding the dynamics between these factors becomes increasingly important. This report examines how group development, learning and motivation interact with each other, and how this interaction contributes to a project efficiency.  To answer the research questions, a literature review is carried out. Data collection is conducted via a qualitative approach through a case study on a project-based organization, where observations as well as eight semi-structured interviews are conducted.  The results show that both group development and motivation directly impact learning. Learning and motivation, as well as a sense of self-determination affect motivation. Learning and group development, together with a high initial motivation and customer engagement play a decisive role in project efficiency.