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PSD2 and its implications for consumer behaviour : - A case study focused on the Swedish financial service sector / PSD2 och dess konsekvenser för konsumentbeteenden : - En fallstudie med fokus på Sveriges finanstjänstesektorSTÅLNACKE, SARA January 2018 (has links)
This thesis examines and provides insight into the financial services industry and how the new payment services directive, PSD2, may come to change consumer behaviour and thereby the industry. The research is exploratory and relies on a quantitative consumer-facing survey as well as four semi-structured interviews with representatives from some of Sweden's largest banks and third party payment providers. The results show that it is likely that the increased competition will open up the market for new actors in the market acting as financial marketplaces thereby leading to minimising the tradeoff between simplicity and multiple providers. As such, in the future we will likely see less consumer loyalty and more focus on the individual products and services as opposed to who is providing them. / Detta examensarbete undersöker och ämnar att bidra med insikt i den svenska finanstjänstesektorn och hur det nya betaltjänstdirektivet, PSD2, kan komma att förändra konsumentbeteenden och därmed branschen. Arbetet är explorativt och utgår från en enkät riktad till konsumenter samt fyra stycken semi-strukturerade intervjuer med representanter från några av Sveriges största banker och tredjepartsaktörer. Resultaten visar att det är sannolikt att ökad konkurrens kommer att öppna upp marknaden för nya aktörer att verka som finansiella marknadsplatser vilket minimerar kompromissen av att välja mellan enkelhet och flertalet leverantörer. Följaktligen kommer vi sannolikt se mindre konsumentlojalitet och mer fokus på de individuella produkterna och tjänsterna snarare än leverantör.
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群眾外包平台的服務參與良性循環之研究 / A Study of Virtuous Cycle of Service Participation on Crowdsourcing Platforms李欣穎, Lee, Agnes H.Y. Unknown Date (has links)
隨著資通訊的快速發展,使得我們進入一個雲端、社群以及行動的時代,人們利用網際網路便捷的特性,創建各式平台,有效地把大家串聯在一起,從個人、企業、社區、政府到國家。近年來,不論學界或業界人們大量運用群眾外包這個概念,在網路上展開平台革命,用更有彈性的方式來解決各種問題和完成任何事情。然而這種靠著群眾力量而運作的平台,除了現有的外在技術環境(科技)以及引人入勝的產品服務(核心價值),更重要的是有快速應變的配套措施(策略佈局與操作機制),才能夠促使群眾外包平台不斷地隨著人流的成長,產生豐富的資訊流,進而帶動金流,讓平台得以持續壯大。
本研究的主要目的是探索與了解成功的群眾外包平台的經營,如何誘發和刺激群眾外包平台上產品服務提供者(供給方)以及產品服務要求者(需求方)的使用動機,使得該平台能夠維持有一個良好的運作循環、持續成長茁壯。本研究採用質性個案研究,透過少數的文獻和大量的網路、報章、媒體等個案資料,分為兩個階段進行研究。第一階段,根據蒐集的資料,(一)我們建立四種類型的群眾外包平台:資訊型、勞務型、線上和線下型、創造型;(二)找出使用者的平台服務參與之動機與平台供需平衡的經營管理之關鍵因素和概念架構圖。第二階段,我們鎖定四家在台灣的勞務型群眾外包平台,進行專家訪談,透過訪談來驗證並修改使用者平台服務參與之動機和平台良性循環之關鍵因素,更深入地了解(一)群眾外包平台上的供給者多受到內在動機的刺激,而要求者則多受到外在動機的刺激在平台上有服務參與的行為;(二)確認在經營群眾外包平台事,平台受到技術環境、策略佈局和操作機制等三個層面的多個關鍵因素影響,要讓平台朝向良好的正向運作循環經營下去,這三個重要層面的相關的關鍵因素是值得去注意和加強的。簡而言之,透過本研究,能夠幫助學界和業界的群眾外包平台的經營者都更進一步了解群眾外包平台及其成功經營的做法。 / Crowdsourcing is a phenomenon that is receiving attention both inside and outside of academia. With the rapid development of ICT and the prevalence of the Internet, the crowdsourcing platform business model has had a dynamic impact on the market. Crowdsourcing offers a good transactional environment in which to fulfill people’s needs and wants, seizing values from products and/or services that are provided and/or requested in more flexible ways to solve problems and accomplish virtually anything in recent years. However, it is important to understand why participants (on both the supply and demand sides) join platforms to provide and request products and/or services. In addition, the operation of such platforms using the power of crowds includes three dimensions – technology assistance, strategy deployment, and operational mechanisms – to constantly attract and balance the flow of crowds, to generate information flows, and to stimulate the cash flows that allow the platform to continue to grow. The objectives of this research are as follows: (1) to explore what drives people to deliver and capture values by providing and requesting products or services on crowdsourcing platforms and (2) to investigate how to manage a successful crowdsourcing platform by motivating their virtuous cycles.
This is a qualitative multiple case study. There are two phases to this research. First, based on information gathered across industries and academia, we categorized crowdsourcing platforms into four major types: Information, Labor, Online plus Offline (OplusO), and Creation. We then revealed platform participants’ motivations for service participation and developed a conceptual framework to manage a virtuous cycle of service participation on crowdsourcing platforms. Second, we focused on Labor crowdsourcing platforms in Taiwan by conducting expert interviews to verify and revise our results from the first phase. This research provides a broader view of crowdsourcing platforms and their types in academia. Providers are typically motivated more by intrinsic motivations (autonomy, safety, and trust), whereas requestors are motivated by extrinsic motivations (such as finding practical (alternative) solutions, building reputation, and creating monetary wealth) in the crowdsourcing platform context. Moreover, this research provides practitioners with realistic management references in the technology, strategy, and operational dimensions to ready the platform and to meet the demand in the market. Technology is at the beginning of adopting crowdsourcing platforms and should be scalable. Scalability of the crowdsourcing platform involves constructing an ecosystem for a good transactional environment that facilitates growth, such that strategy deployment and operational mechanisms play important roles to support.
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Precificação em orquestradores de informação: maximizando redes estáveisLustosa, Bernardo Carvalho 13 August 2013 (has links)
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Previous issue date: 2013-08-13 / Em redes de inovação baseadas em trocas de informação, o agente orquestrador se apropria das informações dos atores periféricos, gera inovação e distribui em forma de valor agregado. É sua função promover a estabilidade na rede fazendo com que a mesma tenha taxas não negativas de crescimento. Nos mercados de análise de crédito e fraude, por exemplo, ou bureaus funcionam como agentes orquestradores, concentrando as informações históricas da população que são provenientes de seus clientes e fornecendo produtos que auxiliam na tomada de decisão. Assumindo todas as empresas do ecossistema como agentes racionais, a teoria dos jogos se torna uma ferramenta apropriada para o estudo da precificação dos produtos como mecanismo de promoção da estabilidade da rede. Este trabalho busca identificar a relação de diferentes estruturas de precificação promovidas pelo agente orquestrador com a estabilidade e eficiência da rede de inovação. Uma vez que o poder da rede se dá pela força conjunta de seus membros, a inovação por esta gerada varia de acordo com a decisão isolada de cada agente periférico de contratar o agente orquestrador ao preço por ele estipulado. Através da definição de um jogo teórico simplificado onde diferentes agentes decidem conectar-se ou não à rede nas diferentes estruturas de preços estipuladas pelo agente orquestrador, o estudo analisa as condições de equilíbrio conclui que o equilíbrio de Nash implica em um cenário de estabilidade da rede. Uma conclusão é que, para maximizar o poder de inovação da rede, o preço a ser pago por cada agente para fazer uso da rede deve ser diretamente proporcional ao benefício financeiro auferido pela inovação gerada pela mesma. O estudo apresenta ainda uma simulação computacional de um mercado fictício para demonstração numérica dos efeitos observados. Através das conclusões obtidas, o trabalho cobre uma lacuna da literatura de redes de inovação com agentes orquestradores monopolistas em termos de precificação do uso da rede, servindo de subsídio de tomadores de decisão quando da oferta ou demanda dos serviços da rede. / In innovation networks based on information exchange, the orchestrating actor, or hub, captures information from the peripherical actors, promotes innovation and then distributes it for the network in the form of added value. Orchestration comprises promoting the network’s stability in order to avoid negative growth rates. The credit and fraud agencies, for example, can be understood as orchestrating hubs, concentrating the historical information of the population generated by their clients and offering products that support decision making. Assuming all the companies of this ecosystem as rational agents, game theory emerges as an appropriate framework for the study of pricing as a mechanism to promote the network’s stability. The present work focuses on the identification of a relationship between the different pricing options that can be proposed by the orchestrating hub and the network’s stability and efficiency. Since the network power is given by the combined strength of its members, the innovation generated is a function of the isolated decision of each peripherical agent on whether to hire the orchestrating hub’s services for the price defined by the latter. Through the definition of a simplified theoretical game in which agents decide whether to connect or not to the network based on the pricing structure defined by the hub, the present study analyzes the equilibrium conditions and concludes that the Nash equilibrium entails the network’s stability. One of the conclusions is that in order to maximize the innovation power of the network, the agents should be charged a price that is proportional to the financial benefit obtained by the innovation generated by the net. The study presents as well a computer simulation of a fictitious market for a numerical demonstration of the observed effects. With these conclusions, the present study fills a gap in the literature on monopolistic orchestrated innovation in terms of the pricing structures of the network connection and its use. It can be used as a basis for decision making both on the supply and the demand sides of the services of the hub.
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Innovationens grindväktare – Tillämpningen av art. 102 FEUF på nödvändiga patent, och dess förenlighet med patenträttens syften. / The Gatekeepers of Innovation – The application of art. 102 TFEU regarding standard-essential patents, and its compatibility with the purposes of patent law.Edvall, Mattias January 2020 (has links)
No description available.
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Transaktionsplattformar i B2B-kontexter : Hur vill potentiella användare att plattformen ska se ut? / Transaction platforms in B2B contexts : How do potential users want the platform to be designed?Sörgård, Fred, Artursson, Filip January 2022 (has links)
Syfte: Det övergripande syftet med uppsatsen är att förstå hur transaktionsplattformar ska lyckas i tidiga stadier. Detta genom att förstå hur en transkansaktionsplattform ska utformas för att kunna attrahera många användare. Metod: Denna studie har använt en kvalitativ forskningsansats där intervjuerna genomfördes i tre faser. I studien genomfördes intervjuer med 24 svenska bolag och organisationer verksamma i energibranschen. Studien intervjuade två olika användargrupper vilket var beställare och utförare. Utöver det genomfördes även intervjuer med branschkunniga aktörer. Resultat: Resultatavsnittet är indelat i två delar där första delen handlar om att skapa förståelse för sju faktorer som påverkar intentionen för potentiella användare att adoptera en transaktionsplattform. Här presenteras på vilket sätt dessa faktorer påverkar adoptionsbeslutet samt vilka handlingar som plattformsägaren kan vidta för att öka deras intention att adoptera. I andra delen av resultatavsnittet presenteras ett ramverk som plattformsägaren kan använda i utformningsstadiet. Ramverket handlar om att identifiera intressanta användargrupper samt adressera faktorer som påverkar adoptionsbeslutet. Teoretiskt och praktiskt bidrag: Befintlig litteratur har sällan i samma studie inkluderat flera faser av plattformars livscykel, utan enbart fokuserat på en fas åt gången. Denna studie bidrar teoretiskt genom att undersöka hur utformningsfasen påverkar adoptionsfasen för transaktionsplattformar. Dessutom bidrar denna studie till litteraturen genom att undersöka tidiga stadier för transaktionsplattformar. Studien fokuserar på utformningsfasen, vilket sällan undersökts i befintlig litteratur. Studien bidrar även praktiskt genom att presentera ett ramverk som kan hjälpa chefer eller entreprenörer vid utformningen av en ny transaktionsplattform. Användning av ramverket kan underlätta hanteringen av höna-och-ägg-problemet som nya transaktionsplattformar alltid möts av. Begränsningar och framtida forskning: Det finns framför allt två begränsningar med denna studie, vilket öppnar upp för framtida studier. Den första är att den undersökta intervjugruppen är relativt snäv vilket kan leda till branschspecifika resultat. Framtida studier kan därmed undersöka andra branscher och jämföra mot denna studies resultat för att öka generaliserbarheten. Den andra begränsningen är att denna studie enbart intervjuat potentiella användare av transaktionsplattformar och inte nuvarande användare – det vill säga adoptörer. Därmed var intervjuundersökning relativt hypotetisk och mycket fokus lades på vad intervjuobjekten kunde tänka sig. Framtida studier kan därmed även intervjua nuvarande användare av en transaktionsplattform för att vidareutveckla resultatet. / Purpose: The main purpose of the thesis is to understand how transaction platforms can become successful in early phases. This will be achieved by understanding how a transaction platform should be designed in order to attract many users to the platform. Method: This study had a qualitative research approach, and the interviews were performed in three phases. Interviews were made with 24 companies and organizations within the energy industry. Two different user groups were interviews, which was buyers and sellers. Besides that, people with high knowledge of the industry were interviewed. Result: The result section is divided in two parts, where the first part intends to create knowledge about seven factors that affects the intention for potential users to adopt a transaction platform. It is described in what way these factors affect the adoption decision and which action the platform owner can take to increase the intention to adopt. In the second part of the result section, a framework is presented that platform owners can use in the design phase. The framework is about identifying interesting user groups and addressing factors that affects the adoption decision. Practical and theoretical contribution: Existing literature has rarely focused on including several phases of the platform's life cycle. Previous studies has therefore only focused on one phase at a time. This study contributes to the literature by investigating how the design phase affects the adoption phase for transaction platforms. Additionally, this study contributes to the literature by investigating the early phase of a platform, which is rare to find in the existing literature. The study contributes practically by providing a framework that can help decision-makers and entrepreneurs to design a new transactional platform. Using the framework can help managers to cope the chicken-and-egg dilemma that new platforms often face. Limitations and future studies: This study has two limitations that opens for future studies. Firstly, our interview group is relatively narrowed, which can lead to industry-specific findings. Future studies can therefore investigate other industries to compare those findings with this study to identify more general findings. The second limitation is that this study has exclusively done interviews with potential users. Therefore, the interview study was relatively hypothetical, and a lot of focus was on what the interviewees could imagine. Future studies can therefore do interviews with users of an existing transaction platform to develop our framework more.
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Evaluation of ingredient brands with network effects : Towards an Analytical Framework / Utvärdering av ingrediensvarumärken med nätverkseffekter : Mot ett analytiskt ramverkHALLIN, DANIEL, MÄLBERG, FILIP January 2021 (has links)
In recent years, companies have increasingly built their businesses around network effects. Furthermore, ingredient branding has become a frequent occurrence in which companies develop their business model by incorporating their product into other products. During contact with the Swedish company Twiceme Technology and after investigating these phenomenon deeper, it appeared to be unique to have both network effects and ingredient branding in the company’s offering. That's where it was discovered a gap in the existing literature and the decision to learn more about how they're related by empirically studying companies that use network effects or ingredient branding in their business models. The overarching aim of the study is to look at characteristics among these phenomenon and analyze how network effects affect ingredient brands, and how they can be connected together. There were several phases in the empirical analysis method. A case sample group of four companies was analyzed in order to obtain a better understanding of the topic in practice. Following that, based on the previous results, the company Twiceme was evaluated as an ingredient brand with network effects. In order to address the research questions, the data extracted from the case sample group and Twiceme were analyzed and compared to theory. From the study, it was found that achieving a strong market position for network effect companies is highly dependent on reaching the certain network size where the value of the network starts having an exponential increase. High brand equity in terms of brand awareness and reputation is needed to achieve a strong market position accelerated by network effects. Ingredient brands with network effects can generate synergy effects, allowing the network value to potentially grow even faster as a result of the increased brand equity from ingredient branding. Based on the conclusions of the study and the proposed evaluation framework, this thesis aims to be useful for managerial decision-making and understanding of network effects and ingredient branding, and when they should explore new market opportunities. It also contributes to academia by presenting a novel research perspective in this field and provides material for future research to continue to investigate this subject. / Under de senaste åren har företag i allt högre grad byggt sina företag kring nätverkseffekter. Dessutom har ingrediensvarumärken blivit en vanlig förekomst där företag bygger sin affärsmodell på att integrera sin produkt i andra företags produkter. Under kontakten med det svenska företaget Twiceme Technology och efter att ha undersökt dessa fenomen, påvisades det vara unikt att både vara ett ingrediensvarumärke och ha nätverkseffekter i företagets erbjudande. Där upptäcktes ett gap i den befintliga litteraturen och beslutet att lära sig mer om hur de kan relateras till varandra genom att empiriskt studera företag som använder nätverkseffekter eller ingrediensvarumärkning i sina affärsmodeller. Studiens övergripande mål var att titta på egenskaper hos de bägge och analysera hur nätverkseffekter påverkar ingrediensvarumärken samt hur de kan sammankopplas. Det fanns flera faser i den empiriska analysmetoden. En fallgrupp med fyra företag analyserades för att få en bättre förståelse för ämnet i praktiken. Efter det, baserat på de tidigare resultaten, utvärderades företaget Twiceme som ett ingrediensvarumärke med nätverkseffekter. För att besvara forskningsfrågorna, analyserades data från fallprovgruppen och Twiceme och jämfördes med teorin. Från studien kan det konstateras att uppnå en stark marknadsposition för nätverkseffektföretag är mycket beroende av att uppnå en viss nätverkstorlek där företagets värdeerbjudande börjar öka exponentiellt. För att uppnå en stark marknadsposition som accelereras av nätverkseffekter behövs högt varumärkesmedvetenhet och anseende. Ingrediensvarumärken med nätverkseffekter kan generera synergieffekter, vilket gör att värdeerbjudandet potentiellt kan växa ännu snabbare till följd av det ökade varumärkeskapitalet från ingrediensvarumärken. Baserat på slutsatserna från studien och det föreslagna ramverket, syftar denna uppsats till att vara användbar för ledningsbeslut och förståelsen för nätverkseffekter och ingrediensvarumärkning, samt när de bör utforska nya marknadsmöjligheter. Det ämnar också till att bidra till akademin genom att presentera ett nytt forskningsperspektiv inom detta område och ge material för framtida forskning att fortsätta att undersöka detta ämne vidare.
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Essays in Total Factor Productivity measurementSevergnini, Battista 16 August 2010 (has links)
Diese Dissertation umfasst sowohl einen theoretisches als auch einen empirischen Beitrag zur Analyse der Messung der gesamten Faktorproduktivität (TFP). Das erste Kapitel inspiziert die bestehende Literatur über die häufigsten Techniken der TFP Messung und gibt einen Überblick über deren Limitierung. Das zweite Kapitel betrachtet Daten, die durch ein Real Business Cycle Modell generiert wurden und untersucht das quantifizierbare Ausmaß von Messfehlern des Solow Residuums als ein Maß für TFP Wachstum, wenn der Kapitalstock fehlerhaft gemessen wird und wenn Kapazitätsauslastung und Abschreibungen endogen sind. Das dritte Kapitel schlägt eine neue Methodologie in einem bayesianischen Zusammenhang vor, die auf Zustands- Raum-Modellen basiert. Das vierte Kapitel führt einen neuen Ansatz zur Bestimmung möglicher Spill-over Effekte auf Grund neuer Technologien auf die Produktivität ein und kombiniert eine kontrafaktische Zerlegung, die von den Hauptannahmen des Malquist Indexes abgeleitet wird mit ökonometrischen Methoden, die auf Machado and Mata (2005) zurückgehen. / This dissertation consists of theoretical and empirical contributions to the study on Total Factor Productivity (TFP) measurement. The first chapter surveys the literature on the most used techniques in measuring TFP and surveys the limits of these frameworks. The second chapter considers data generated from a Real Business Cycle model and studies the quantitative extent of measurement error for the Solow residual as a measure of TFP growth when the capital stock is measured with error and when capacity utilization and depreciation are endogenous. Furthermore, it proposes two alternative measurements of TFP growth which do not require capital stocks. The third chapter proposes a new methodology based on State-space models in a Bayesian framework. Applying the Kalman Filter to artificial data, it proposes a computation of the initial condition for productivity growth based on the properties of the Malmquist index. The fourth chapter introduces a new approach for identifying possible spillovers emanating from new technologies on productivity combining a counterfactual decomposition derived from the main properties of the Malmquist index and the econometric technique introduced by Machado and Mata (2005).
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Copyright and culture : a qualitative theoryFraser, Henry January 2018 (has links)
Copyright is conventionally justified as an incentive to produce and disseminate works of authorship. We can justify and theorise copyright more richly, not least because empirical evidence does not support the incentive narrative. Rather than focussing on quantitative matters such as the number of works incentivised and produced, we should consider copyright's qualitative influence on culture. A threshold objection to such an approach is the risk of cultural paternalism. This objection can be overcome. Rather than specifying paternalistic standards of merit for works, we can target the conditions under which their creation and consumption takes place. I argue, firstly, that we should adopt the following high-level principles: (i) that the conditions of creation and consumption of works should be conducive to democratic deliberation (democracy) and (ii) that they should facilitate the development of human capabilities (autonomy). Secondly, I propose that we pursue three mid-level objectives, which are helpful indicia of democracy and autonomy: - a fair and wide distribution of communicative and cultural power (inclusiveness); - diversity in the content and perspectives available to the public (diversity); and - conditions that permit authors and users of works to engage rigorously with the conventions of the media in which they operate (rigour). It is often said that copyright obstructs important qualitative objectives, like freedom of expression, and that we could better pursue these goals by weakening copyright and relying on non-proprietary alternatives. My approach produces a more optimistic, but also more complicated, view of copyright. While copyright's qualitative influence is not optimal, reductions in the strength and scope of copyright sometimes produces conditions and incentive structures that are worse for inclusiveness, diversity and rigour than stronger copyright. For example, both attention and wealth are highly concentrated in networked information economies driven by free sharing of content, and this is bad for diversity or inclusiveness. Online business models, based on surveillance of users' consumption of free works, are corrosive of autonomy and democracy. Merely removing copyright-based restrictions on the sharing of works is not a panacea for copyright's ills. A qualitative theory such as mine equips us to better understand and calibrate more richly the trade-offs involved in copyright policy decisions, and encourages us to treat copyright as part of a broader, qualitatively-oriented information and cultural policy.
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Essais sur l'enseignement supérieur et la recherche : capacités d'accueil, frais d'inscription et mobilité internationale. / Essays on higher education and research : capacities, tuition fees and international mobilityDidisse, Jonas 12 December 2018 (has links)
Dans un contexte d’internationalisation de l’enseignement supérieur et de la recherche, nous nous intéressons à deux problématiques relatives aux dynamiques récentes des systèmes universitaires nationaux. D’abord, à partir d’une approche microéconomique par l’offre, nous montrons que le degré d’intervention publique et les capacités d’accueil non-rigides des établissements expliquent les divergences de frais d’inscription entre les systèmes universitaires régulés et dérégulés. Ensuite, à partir d’une approche macroéconomique par la demande, nous cherchons à appréhender les facteurs d’inélasticité de la demande à travers des modèles de gravité incluant des déterminants hors-prix de la mobilité internationale des étudiants / In a context of internationalization of higher education and research, we focus on two issues related to the recent dynamics of national university systems. First, from a supply microeconomic approach, we show that the level of public intervention and the non-rigid capacities of institutions explain the divergence of tuition fees between regulated and deregulated university systems. Then, from a macroeconomic demand approach, we try to underline the inelasticity of the demand from gravity models with non-price determinants of international student mobility
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PSD2 - A Catalyst for the Future of Retail Banking : Banks’ strategies to reach a competitive advantage from PSD2 in Sweden / Andra Betaltjänstdirektivet - En katalysator för Framtidens Bank : Bankernas strategier för att nå en konkurrensfördel från PSD2 i SverigeBRODERICK, MARTIN, PALM, RASMUS January 2018 (has links)
The new EU regulation, revised payment services directive (PSD2), will change how the retail banking market works today. It will obligate banks, with the consumer’s consent, to provide access to account information and thus open up the market for new actors. This study aims to provide an understanding of the effects PSD2 will have on the retail banking market in Sweden and how the banks will act to cope with the changes it entails. There is a lack of academic articles on PSD2, and the reports that do exist are to the greater extent published by consultants. Hence, this report seeks to bridge that gap by exploring banks from a strategic point of view, taking a starting point in the theory of competitive advantage and open innovation, in order to analyse different banks’ strategies that they are considering when PSD2 is enforced. This will be a cornerstone for understanding the future development of the Swedish retail banking market. To gain in-depth knowledge about the banks’ strategies to cope with PSD2, a case study has been made where 10 semi-structured interviews have been conducted with 10 different banks operating in Sweden - this represents the greater majority of all banks in the Swedish retail banking market. From the empirical findings in this report, it is clear that very few banks consider that only complying to PSD2 is a good strategic alternative. Instead, most banks see greater business opportunities in PSD2 and from this study it is evident that the market is heading towards an open banking approach. However, the path towards open banking differs between banks. All banks will focus on becoming compliant but due to differences in size, capabilities and resources, the banks try to differentiate themselves through different approaches. Some banks will attempt an open banking approach immediately, while others will start by becoming a producer of services and from there decide whether or not to move into open banking. What has been made crystal clear from the analysis of the empirical findings, is that no banks will start off by becoming a distributor of more advanced customer data to third parties. / Den nya EU-regleringen, andra betaltjänstdirektivet (PSD2), kommer att förändra hur bankmarknade fungerar idag. Det kommer att förplikta banker, med konsumentens samtycke, att ge tillgång till kontoinformation och därmed öppna marknaden för nya aktörer. Denna studie syftar till att ge en förståelse för de effekter som PSD2 kommer att ha på bankmarknaden i Sverige och hur bankerna kommer att agera för att klara de förändringar som medförs. Det finns få akademiska artiklar om PSD2, och rapporterna som finns är i större utsträckning publicerad av konsulter. Därför syftar denna rapport till att bidra med en akademisk rapport som utforskar banker från en strategisk synvinkel, med utgångspunkt i teorin om konkurrensfördelar och öppen innovation, för att analysera bankernas strategier för att möta PSD2. Detta kommer att vara grunden för att få en förståelse av den framtida utvecklingen av den svenska bankmarknaden. För att få en djupare förståelse av bankernas strategier för att möta PSD2 har en fallstudie gjorts där 10 halvstrukturerade intervjuer har genomförts med 10 olika banker som är verksamma i Sverige - det motsvarar större delen av marknadsandelen på den svenska bankmarknaden. Från de empiriska resultaten i denna rapport är det uppenbart att väldigt få banker anser att endast följa PSD2 är ett bra strategiskt alternativ. I stället ser de flesta banker större affärsmöjligheter i PSD2 och från denna studie är det uppenbart att marknaden är på väg mot “open banking”. Vägen mot “open banking” skiljer sig mellan bankerna. Alla banker kommer att fokusera på att bli kompatibla men på grund av skillnader i storlek, kapacitet och resurser försöker bankerna skilja sig genom olika metoder. Vissa banker kommer omedelbart att ta sig an “open banking”, medan andra börjar med att bli en producent av tjänster och därmed bestämma huruvida de ska gå in i “open banking” eller inte. Vad som har tydliggjorts från analysen av de empiriska resultaten är att inga banker kommer att börja med att bli distributör av mer avancerade APIer till tredje parter.
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