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角色壓力與自我效能關係之研究─以陸委會所屬相關部會公務人員為例 / Research on the role strain and self-efficacy relations – A case study of the public servants of Mainland Affairs Council黃淑鈴, Huang, Shu Ling Unknown Date (has links)
擺盪在兩岸間博弈賽局的「壓力球」;壓力為兩岸關係潛在危機因子,透過菁英集體腦力激盪,突破台共勢不兩立界線;兩岸關係從軍事恫嚇武戰、拉攏外交擺盪至今,為利搭橋簽訂ECFA圖在世界舞台經濟發球權。
值此,文官躍上國際舞台創兩岸關係新紀元;我國陸委會為兩岸對話窗口,行政院動員所屬部會展開跨域治理架構。國家經貿外交希冀公務員拉抬國際高度與總體經濟廣度,謀國家利益榫接國際市場。
政府引進新公共服務與新公共管理理論雙軌運行,行組織再造之勢,這攸關國家競爭力,考驗公務員角色如何從儀式主義(ritualism)變身為管理者及資源分配者角色,更須背負活化組織、創新發展之責。本研究關心公務員角色在面臨國家利益、組織期待與家庭經營等三方壓力,個體如何管理壓力?又如何擁有足夠的「能力」去「抗壓」、「解壓」甚至是「化壓」?。
本研究藉由個案組織為例,旨揭為組織進化並研究組織吸納壓力變相間關係。組織潛規則經由層級節制建置制度,正向組織效能為軟知識以溝通、休閒為工具,以調和壓力與增強自我效能。意識形態之建置,從老莊思想「圖難為大」啟迪我們立志、勵志;莊子逍遙遊則說「且夫水之積也不厚,則其負大舟也無力;風之積也不厚,則其負大翼也無力。」水不深難以乘舟,壓力是助力激發潛能,效能排除阻力以乘風、大鵬展翅;研究建議組織應樹立價值觀為管理基礎,警鐘式策動公務員滋養自我效能建立遠大目標,須知千里之行始於足下。
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Em busca da efetividade na administração pública : proposição de uma metodologia para design e implementação de serviços públicos no município de Florianópolis / Pursuing effectiveness in Public Administration: a proposed method to design and implement public services in the city of FlorianópolisSantos, Grazielli Faria Zimmer 24 October 2014 (has links)
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Previous issue date: 2014-10-24 / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior / The approach of the New Public Service (DENHARDT and
DENHARDT, 2000) and, more recently, the New Public
Governance (BEVIR, 2009; KISSLER and HEIDEMANN,
2006), draw attention to the importance of the effectiveness of
services, emphasizing the focus on citizen and the coproduction
of public goods as a means to achieving it.
However, designing and implementing public services that
meet the real needs of citizens, increasing thus its effectiveness
has been a challenge for managers as a whole, but mainly to
municipal managers. The study context, within the city of
Florianópolis, is the Life in Traffic Project , linked to the
Road Safety in 10 Countries Project, conducted by an
international consortium of partners. The project was launched
in Brazil in July 2010, led by an interministerial working group
chaired by the Ministry of Health. The aim is to reduce risks
associated with traffic and to save lives by using a directed
approach. It was started as a pilot project in 27 capital cities,
including Florianópolis. The diagnosis showed the inability of
the project managers to meet the targets set by the Ministry.
This was mainly because of the absence of a method able to aid
designing of new services to reduce road traffic morbidity and
mortality, counting on an active participation of all
stakeholders. Regarding the problem, the paper presents the
objective to propose a methodology for design and
implementation of effective public services in the context of
Project Life in Transit in the city of Florianópolis, from the
conceptual assumptions of research, Design Services and
Project Management. Based on the theoretical framework of
the New Public Service, the research looks for tools that help
the formulation of propositions in the field of design and the
development of public projects. Action research was chosen as
the methodological procedure, and data collection was carried
out using documentary analysis, participant observation and
action research diary. The result is a six step method, described
and tested in the context of Florianópolis, which aims at
supporting the process of design and implementation of more
effective municipal services, from the intense involvement of
stakeholders. The steps are: Problem Delimitation and
Understanding; Solution Prospection, Generation and Filtering;
Prototype Preparation; Design and Implementation of the
Project; Monitoring and Evaluation; and Redesign. The method
has generated impact, contributing to the results of the project
locally. Furthermore, it may be adopted in other Secretaries of
Florianópolis and in other Brazilian cities that participate in the
Life in Traffic Project . Besides the practical contributions,
the research innovates by combining theoretical bases of
different fields of research, including the New Public Service,
Service Design and Project Management. / A abordagem do Novo Serviço Público (DENHARDT e DENHARDT, 2000) e, mais recentemente, a Nova Governança Pública (BEVIR, 2009; KISSLER e HEIDEMANN, 2006), chamam atenção para a importância da efetividade dos serviços prestados, enfatizando o foco no cidadão e a co-produção do bem público como meios para o seu alcance. Entretanto, desenhar e implementar serviços públicos que atendam as reais necessidades do cidadão, intensificando, desta forma, sua efetividade, tem sido um desafio para os gestores como um todo, mas principalmente aos gestores municipais. O contexto estudado, dentro do Município de Florianópolis, é o projeto Vida no Trânsito, vinculado ao Road Safety in 10 Countries Project, realizado por um consórcio internacional de parceiros. No Brasil, foi lançado em julho de 2010, sendo liderado por um grupo de trabalho interministerial presidido pelo Ministério da Saúde. Tem como objetivo reduzir riscos associados ao trânsito e salvar vidas a partir de uma abordagem direcionada. Como experiência piloto, foi iniciado em 27 capitais, entre elas Florianópolis. O diagnóstico demonstrou a incapacidade dos gestores atenderem as metas definidas pelo Ministério, sobretudo em função da ausência de uma metodologia que os auxiliasse a conceber novos serviços para a redução da morbimortalidade no trânsito com uma participação ativa de todos os stakeholders. Diante da problemática, o trabalho apresenta como objetivo a proposição de uma metodologia para Design e Implantação de Serviços Públicos efetivos no contexto do Projeto Vida no Trânsito no município de Florianópolis, a partir dos pressupostos conceituais do Design de Serviços e do Gerenciamento de Projetos. Tendo o Novo Serviço Público como pilar fundamental, o trabalho busca no campo do design de serviços e do desenvolvimento de projetos públicos ferramentas para a formulação de proposições. Como procedimento metodológico, optou-se pela Pesquisa-Ação, utilizando na coleta de dados o levantamento documental, a observação participante e o diário de pesquisa-ação. O resultado é uma metodologia, detalhadamente descrita e testada no contexto de Florianópolis, que visa a apoiar o processo de design e implementação de serviços públicos municipais mais efetivos, a partir do intenso envolvimento dos stakeholders. Esta é composta por seis etapas: Delimitação e Compreensão do Problema; Prospecção, Geração e Filtro de Soluções; Elaboração do Protótipo; Concepção e Implementação do Projeto; Monitoramento e Avaliação e; Redesign. Além do impacto gerado nos resultados locais do projeto, a metodologia poderá ser adotada em outras secretarias da prefeitura de Florianópolis e nos demais municípios participantes do Projeto Vida no Trânsito. Além das contribuições práticas, o trabalho inova ao aliar fundamentos teóricos de diversas áreas de conhecimento, entre elas: o Novo Serviço Público, o Design de Serviços e o Gerenciamento de Projetos.
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Os saberes dos chefes de cartório dos juizados especiais cíveis e o novo serviço público: um estudo no Estado de Santa Catarina / The competences of the secretaries of special civil courts and the new public services: a study in the Santa Catarina StateParada, Adalto Aires 10 December 2007 (has links)
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Previous issue date: 2007-12-10 / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior / The present work aims at identifying the competences of the secretaries of special civil courts from Santa Catarina State of and compare throughout the perspective of the New Public Service proposed by Denhardt and Denhardt (2003). The proposal of the New Public Service is based on elements of human behavior such as dignity, truth, a sense of belonging, concern for others, service, citizenship based on shared ideals and the public interest, which, in the Old Public Administration and the New Public Management models, are not taken into consideration. The special courts are concerned with this proposal because they are an answer to Brazilian judicial society in an attempt to promote a justice closer to citizens, guided by the oral criteria, simplicity, informality, procedural and time economy. The special civil courts have under its responsibility, civil causes of lower complexity, such as those which values does not exceed forty times the minimum salary, whereas the ones that doesn t exceed twenty times the minimum salary, can be conducted directly by the party without a lawyer. Conducting these courts are their secretaries, who are responsible for their administration, combining the responsibilities of managing the physical structure and its personnel, they care about the parties and lawyers, as well as the procedural rites. The research was conducted through qualitative methods characterized as exploratory exposed by a case study, where the focused interview was employed to collect the primary data and a documental review for the complementary data. For the analysis of the interviews it was employed the technique of content analysis. The results indicate that the competences identified in the courts secretaries seems to be according to the New Public Service s proposal. Although the very administration of justice is still based on precepts than those claimed by New Public Service. This perception
is based on the fact that according to the survey, the Public Administration model currently employed by judicial courts in Santa Catarina State are based only on the principles of Old Public Administration and New Public Management. This model uses intensively the bureaucracy and only consider as an indicator of quality productivity measured by statistical data / O presente trabalho teve como objetivo identificar os saberes dos secretários de cartórios dos juizados especiais cíveis do Estado de Santa Catarina e compará-las frente à perspectiva do Novo Serviço Público proposto por Denhardt e Denhardt (2003). A proposta do Novo Serviço Público é baseada em elementos do comportamento humano como dignidade, verdade, sentimento de pertencer, preocupação com os outros, servir, cidadania baseada em ideais compartilhados e o interesse público, os quais, na Velha Administração Pública e no Novo Negócio Público, não são considerados. Os juizados especiais, em parte, se alinham com esta proposta por serem uma resposta do judiciário brasileiro à sociedade na tentativa de promover uma justiça mais cidadã, orientando-se pelos critérios da oralidade, simplicidade, informalidade, economia processual e celeridade. Os juizados especiais cíveis possuem sob sua responsabilidade, causas de menor complexidade cível, como aquelas cujos valores não excedam quarenta vezes o salário mínimo, sendo que destas, as que não ultrapassarem vinte salários mínimos, podem ser conduzidas diretamente pela parte, sem a necessidade da constituição de advogado. Frente a estes juizados, estão os secretários de cartório, responsáveis pela administração dos cartórios, conciliando as responsabilidades de gerir a estrutura física e de pessoal do cartório, o atendimento as partes e advogados, e os ritos processuais. A pesquisa fez o uso do método qualitativo, sendo caracterizada como exploratória, cujo procedimento adotado foi o estudo de caso, com o emprego da entrevista focada para coleta dos dados primários e da pesquisa documental para os dados secundários. Para análise das entrevistas realizadas com os secretários de cartório foi empregada a técnica de análise de conteúdo. Os resultados obtidos indicam que os saberes identificados nos secretários de cartórios parecem estar alinhados à proposta do Novo Serviço Público. Toda via a própria administração do judiciário ainda se encontra baseada em preceitos que não aqueles apregoados pelo Novo Serviço Público. Esta percepção está pautada no fato de que de acordo com a pesquisa realizada, o modelo percebido de administração pública atualmente empregado pelo judiciário catarinense, está baseado tão somente nos princípios da Velha Administração Pública e do Novo Negócio Público. Este modelo faz uso intensivo da burocracia e considera somente como indicador de qualidade, a produtividade espelhada por dados estatísticos
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Näkyvien ja piilotettujen merkitysten rajapinnoilla:terveyskeskukseen liittyvät kulttuurimallit asiakkaan näkökulmastaTiirinki, H. (Hanna) 13 May 2014 (has links)
Abstract
The purpose of this study was to analyze cultural meanings associated with primary health center´s from customers’ point of view. Since 1972 the health center has been the most important place providing public health care. Nationally, customership development has been the main goal of primary health care. The purpose of this study was to determine the cultural meanings associated with the health center from customers’ point of view.
The theoretical framework utilized in the study comprised the idea of new public service, the theory of organizational culture and a cultural model that allows understanding the health center, the cultural meanings conceptualized, and the interface between the customer and health care center.
A three -phase empirical study was conducted using mixed methods. In the first phase, the cultural significance of the customer point of view was examined in document data (N=605), consisting of health care center -related writings in the Kaleva newspaper during the period 1972–1982. The second phase consisted of virtual anthropological data (N=338), i.e internet chat room writings from around 2010. The third phase was a questionnaire form, which formed part of the Northern Finland Birth Cohort 1966 study. It included a multiple choice questionnaire (N=3237) and open questions (N=200). Qualitative data (the empirical part of phases I, II, and partly III) were analyzed by inductive and deductive content analysis and text analysis. The quantitative data (the partly empirical phase III) were statistically analyzed.
In the study, four cultural models were formed pertaining to the visible and hidden cultural meanings related to health centers from customers’ point of view: 1. The Melting Pot of Health Problems Model, highlighting the meanings between the organization and the customer, such as staff incarnation and individual activity associated with meanings, which on the other hand appeared contradictory. 2. The Low-Threshold Model, where the meanings are associated with service. The health center was considered a “rush center”, where the level of care varies, but the service was felt to harmonize with the trust-related meanings and was compared to the bedrock. 3. The Guessing Centre Model, which consisted of the beliefs and meanings associated with a health center waiting room or was described as a lottery, but which was on the other hand regarded as the center of rumors. 4. The Expected Future Model, where the meanings related to expectations concerning the future of the health care center, describing a generative and functional local health care centre with a set of values based on holisticity.
The theoretical results provide new insight that helps understand phenomena on the interface between health care services and customers. Health center customers appear to be a cultural phenomenon, organized as cultural models. In health care, the new information generated in the study can be used in customers-oriented planning and development, education, health and applied cultural research. / Tiivistelmä
Tutkimuksen tarkoituksena oli analysoida terveyskeskukseen liittyviä kulttuurisia merkityksiä perusterveydenhuoltopalveluiden asiakkaan näkökulmasta. Terveyskeskus on ollut vuodesta 1972 tärkein julkinen terveydenhoitopaikka. Valtakunnallisesti perusterveydenhuollon päätavoitteeksi on nostettu asiakkuuden kehittäminen. Tutkimustehtävänä oli selvittää, millaisia kulttuurisia merkityksiä terveyskeskukseen liittyy asiakkaan näkökulmasta.
Tutkimuksen teoreettisessa viitekehyksessä hyödynnettiin hallintoteoreettista näkökulmaa, teoriaa organisaatiokulttuurista sekä kulttuurimallia. Terveyskeskukseen liittyviä kulttuurisia merkityksiä käsitteellistettiin reifikaatioon peilaten terveyskeskuksen ja asiakkaan välisen rajapinnan ymmärtämiseksi.
Tutkimus jakautuu teoreettiseen ja empiiriseen osaan. Kulttuurisia merkityksiä asiakkaan näkökulmasta tutkittiin mixed methods -menetelmälähtöisesti kolmivaiheisen empiirisen aineiston pohjalta. Ensimmäinen vaihe koostui dokumenttiaineistosta (N=605), joka muodostui sanomalehti Kalevan julkaisemista terveyskeskukseen liittyvistä kirjoituksista vuosina 1972–1982. Toinen vaihe koostui virtuaaliantropologisesta aineistosta (N=338), joka käsitti internetin keskustelupalstojen kirjoituksia 2010-luvun taitteessa. Kolmas vaihe kerättiin kyselylomakkeella, joka oli osaotos Pohjoissuomen syntymäkohortti 1966:n tutkimusta. Se sisälsi monivalintakyselyn (N=3237) sekä avoimen kysymyksen (N=200). Laadulliset aineistot (empiirisen osan vaiheet I, II, osin III) analysoitiin induktiivisella ja deduktiivisella sisällön- ja tekstianalyysillä. Määrällinen aineisto (osin empiirisen aineiston osa III) analysoitiin tilastollisesti.
Tutkimuksessa muodostettiin terveyskeskukseen liittyvistä näkyvistä ja piilotetuista kulttuurisista merkityksistä asiakkaan näkökulmasta neljä kulttuurimallia: 1. Vaivojen sulatusuunimalli, jossa korostuivat organisaation ja asiakkaan väliset merkitykset. Niitä olivat henkilöstöinkarnaatio ja asiakasaktiivisuus, jotka toisaalta näyttäytyivät ristiriitaisina. 2. Matalan kynnyksen malli, jossa merkitykset liittyivät palveluun. Terveyskeskus miellettiin ruuhkakeskukseksi, jossa hoidon taso vaihtelee, mutta toisaalta palveluun luotettiin ja sitä verrattiin peruskallioon. 3. Arvauskeskusmalli, joka muodostui uskomuksiin liittyvistä merkityksistä. Terveyskeskusta kuvailtiin odotushuoneeksi tai lottoriviksi, mutta joka toisaalta käsitettiin huhupuheiden keskiöksi. 4. Tulevaisuuden odotemalli, jossa merkitykset liittyivät tulevaisuuden odotuksiin. Terveyskeskus haluttiin nähdä tulevaisuudessa generatiivisena ja toimivana lähiasemana, jonka toimintakulttuurin arvopohja perustuisi holistisuuteen.
Tutkimuksen teoreettisilla tuloksilla on uutuusarvoa terveyspalveluiden ja sen asiakkaan rajapinnan ilmiöiden ymmärtämiseksi. Terveyskeskuksessa asiakas on edelleen palvelujen tuottamisen kohde. Asiakkaan roolia tulee kehittää aktiiviseksi ja osallistuvaksi. Terveyskeskus on asiakkaille tärkeä ja se tulisi olla joustavasti lähellä myös tulevaisuudessa. Tutkimuksen tuottamaa tietoa voidaan hyödyntää terveydenhuollon asiakaslähtöisessä suunnittelu- ja kehittämistyössä, koulutuksessa sekä terveydenhuollon ja kulttuurintutkimuksen soveltavassa tutkimuksessa.
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合作國家理念對進出口行政管制法制化之影響—以高科技貨品進出口管制為例 / The concept of cooperative state and its impact on the regulations for trade administration-a focused examination on control over high-technology commodities in Taiwan賴國星, Lai, Kwo Shing Unknown Date (has links)
2001年美國遭受921恐怖攻擊,國際貿易由著重自由化、便捷化轉而強調貿易安全,高科技貨品進出口行政管制係悠關國際貿易及供應鏈安全,益受各國關注,世界主要國家更透過國際合作強化出口管制,如世界海關組織(WCO)所倡議之「全球貿易安全與便捷之標準架構」(Framework of Standards to Secure and Facilitate Global Trade,SAFE)即為顯例。
全球化趨勢下,我國高科技貨品進出口行政管制不再是國內事務,須配合相關國際管制組織之規範實施相關管制作業,善盡地球村一份子之責任,才可避免受到國際制裁或抵制,影響我國貿易利益。
再者,處後現代時期,新保守主義興起,政府管理新思潮(如新公共管理、新治理)風起雲湧之際,各國進行政府再造工程,建構「小而能」之政府,惟國家任務雜,人民對政府之需求不斷增加,政府人力及預算有限情況下,「公協協力」、「合作國家」理念所倡導,引進私部門資源協助執行行政任務,乃成必須之選擇。本論文爰以行政法學之「合作國家」理念,析論我國高科技貨品進出口行政管制法制並提出評論與建言。 / After 921 in 2001, international trade had shifted its importance to trade security from emphasizing on trade facility. The export control of high-technology commodities involving security of global trade and supply chain, has been worldwidely raised concerns. Many countries have strengthened cooperation on export control of high-tech commodities through relevant international arrangements, for instance, “Framework of Standards to Secure and Facilitate global trade” initiated by the World Customs Organization.
In globalization paradox, the export control of high-tech commodities is not only subjected to the national rule, but shall be also to comply with the relevant international regulations. Otherwise, it would be boycotted by other nations and cause damage to its trade benefits.
Moreover, with neo-conservatism and emerging movement in public administration, which called “New Public Management” or “New Governance”, Governments have seek to reform in order to better meet citizens’ needs by limitation of manpower and budget. Consequently, the concept and resolutions of “Public Private Partnership” or “Cooperative State” in public administration and public law become the best option to response above mentioned conditions.
In conclusion, this study attempted to analyze the legal framework of Taiwan export control of high-tech commodities with the concept of Cooperative State and tried to make suggestions and submit feasible resolutions for export control institution.
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As contribuições das organizações sociais na implementação de políticas de trabalho e renda na região de Itajaí, estado de Santa Catarina / The social organizations contribuitions in the implementation of working and income policies in Itajaí region, Santa Catarina stateSilva, Elaine Thaís da 22 May 2009 (has links)
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Previous issue date: 2009-05-22 / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior / The present dissertation reports a study performed in the Social Organizations of Itajaí Region, Santa Catarina, aiming to identify these entities contributions in the implementation of Working and Income Policies. The Third Sector Organizations have broaden their acting in modern societies. First, through the overture given by the State to formalize these actions, that have being executed since long ago by individuals around a common cause. Second, by the human being's need of giving sense to its work; by its incessant search for happiness through collectivity. However, there is not sedimented management way in this ambient. The knowledgement in these fields are built and rebuilt each day, characterizing into constant dilemma to the researchers' eyes. Allied to this conjuncture is the growing worry of the public managers in visualizing the public policies as a cycle whose effectivity depends on a range of distinct actors. For that, the predominant values in the Public Administration need new delineation. The New Public Service appears then as a theoretical framework in construction, based on values of citizenship, dialogue, citizen participation, spirit and public interest.
From an understanding about the Social Organizations, the Third Sector, the Public Policies, the Social Nets and the Co-production of Public Services; it is defined the conceptual map that guides the research application. It is a descriptive research, with a qualitative/quantitative
approach, performed in eight social organizations of Itajaí Region, which execute actions vinculated to the Working and Income Policies. The data was collected through a questionnaire and, when needed, a complementary interview, within the period of November, 2008 January, 2009. The data was treated and analysed from the conceptual map, integrated to the emergent variables along the research application. The organizations were analysed concerning to the Accountability, Citizenship, Dialogue, Public Spirit, Citizen Participation, Decentralization, Shared Leadership, Motivation, Roles Definition, Shared Objectives, Trust
and Continued Learning. It is verifyed that the researched social organizations' contributions are directly related to the space they provide to the citizens to co-produce actions turned to specific demands in their communities, constituting favourable arranges to the essential
elements for the construction of new management ways based in the New Public Service. However, the analyzed net presents embryonic characteristics related to the broaden
perspectives of actuation that the arrange of net offers. It is the Public Administrators' concern to act in this ambient in a way to potentiate the social capital available, aiming to reach better results in the public policies implementation / A presente dissertação relata um estudo aplicado nas organizações sociais da Região de Itajaí, Santa Catarina, visando identificar as contribuições dessas entidades na implementação de políticas de Trabalho e Renda. As organizações do Terceiro Setor têm ampliado sua atuação
nas sociedades modernas. Primeiro, pela abertura dada pelo Estado para a formalização dessas ações, que há muito são executadas por indivíduos reunidos em torno de uma causa comum. Segundo, pela necessidade do ser humano dar sentido ao seu trabalho; pela sua incessante busca pela felicidade por meio da coletividade. Entretanto, não há forma de gestão sedimentada nesse ambiente. A cada dia, os saberes nesse campo são construídos e reconstruídos, caracterizando-se em consta tes dilemas aos olhos dos pesquisadores. Aliada a essa conjuntura, está a crescente preocupação dos gestores públicos em visualizar a política
pública como um ciclo, cuja efetividade depende de uma gama de atores distintos. Para isso, os valores predominantes na Administração Pública necessitam de novas delineações. O Novo Serviço Público surge, então, como um arcabouço teórico em construção pautado em valores de cidadania, diálogo, participação cidadã, espírito e interesse público. Partindo de um entendimento sobre as Organizações Sociais, o Terceiro Setor, as Políticas Públicas, as Redes
Sociais e a Coprodução dos Serviços Públicos; é definido o mapa conceitual que norteia a aplicação da pesquisa. Trata-se de uma pesquisa descritiva, com abordagem qualiquantitativa, realizada em oito organizações sociais da Região de Itajaí que executam ações vinculadas às políticas de Trabalho e Renda. Os dados foram coletados por meio de aplicação de questionário e entrevista complementar, quando necessário, no período entre Novembro/2008 a Janeiro/2009. Os dados foram tratados e analisados a partir do mapa
conceitual, integrado às variáveis emergentes no decorrer da aplicação da pesquisa. As organizações foram analisadas quanto às variáveis de Accoutability, Cidadania, Diálogo,
Espírito Público, Interesse Público, Participação Cidadão, Descentralização, Liderança Compartilhada, Motivação, Definição de Papéis, Objetivos Compartilhados, Confiança e
Aprendizagem Continuada. Verifica-se que as contribuições das organizações sociais pesquisadas estão diretamente relacionadas ao espaço que elas proporcionam aos cidadãos
para co-produzirem ações voltadas às demandas específicas de suas comunidades, constituindo-se em arranjos favoráveis aos elementos essenciais para a construção de novas
formas de gestão fundamentadas no Novo Serviço Público. No entanto, a rede analisada apresenta características embrionárias relacionadas às amplas perspectivas de atuação que o arranjo de rede oferece. Cabe aos Administradores Públicos atuarem nesse ambiente de forma a potencializar o capital social disponível, visando o alcance de melhores resultados na implementação de políticas públicas
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Good governance in the New Partnership for Africa’s Development (NEPAD): a public administration perspectiveMaserumule, M. H. (Mashupye Herbet) January 2011 (has links)
The object of this study is good governance, the context for its consideration is the New Partnership for Africa’s Development (NEPAD), and the disciplinary perspective from which it is considered is Public Administration. Good governance is a conceptual problematique. It is multi-dimensional, value-laden, trans-contextual and nebulous. The question of what good governance means is a subject of contestation. Good governance is used in NEPAD as a principle without the attempt to clarify its meaning at the conceptual level. Much of the existing body of scholarship on NEPAD also considers good governance largely as a principle rather than a concept. This erroneously presupposes unanimity on its meaning. The African leadership is divided on what good governance means in the context of NEPAD. In this regard scholarship largely fails to provide an intellectual solution.
The extent of complexity of the concept in the study lies in the fact that the context of its consideration [NEPAD] is itself a subject of contestation whereas the disciplinary perspective [Public Administration] from which it is considered has not yet reached a consensus with itself about its theoretical base. Against this background the question that the study asks is, what does the concept good governance in the context of NEPAD mean for Public Administration? The study examines this question to make a contribution towards a better insight into, and broadening of, the body of scientific knowledge by engaging in conceptual, theoretical and philosophical studies to understand good governance in the context of NEPAD and determine its meaning for Public Administration.
The study finds that the paradigm of engagement in the existing body of literature is framed in the binary logic, which is rooted in realist epistemology or positivism. This approach to scientific discourse is limited in dealing with complex conceptual, theoretical and philosophical questions. The study develops, as a contribution to science, an alternative epistemological framework from which good governance in the context of NEPAD could be understood. Such epistemological framework is, for the purpose of this study, termed the contingent co-existence of opposites. It is used to conceptualise good governance in the context of NEPAD and determine its meaning for Public Administration. / Public Administration / D.Litt. et Phil. (Public Administration)
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Good governance in the New Partnership for Africa’s Development (NEPAD): a public administration perspectiveMaserumule, M. H. (Mashupye Herbet) January 2011 (has links)
The object of this study is good governance, the context for its consideration is the New Partnership for Africa’s Development (NEPAD), and the disciplinary perspective from which it is considered is Public Administration. Good governance is a conceptual problematique. It is multi-dimensional, value-laden, trans-contextual and nebulous. The question of what good governance means is a subject of contestation. Good governance is used in NEPAD as a principle without the attempt to clarify its meaning at the conceptual level. Much of the existing body of scholarship on NEPAD also considers good governance largely as a principle rather than a concept. This erroneously presupposes unanimity on its meaning. The African leadership is divided on what good governance means in the context of NEPAD. In this regard scholarship largely fails to provide an intellectual solution.
The extent of complexity of the concept in the study lies in the fact that the context of its consideration [NEPAD] is itself a subject of contestation whereas the disciplinary perspective [Public Administration] from which it is considered has not yet reached a consensus with itself about its theoretical base. Against this background the question that the study asks is, what does the concept good governance in the context of NEPAD mean for Public Administration? The study examines this question to make a contribution towards a better insight into, and broadening of, the body of scientific knowledge by engaging in conceptual, theoretical and philosophical studies to understand good governance in the context of NEPAD and determine its meaning for Public Administration.
The study finds that the paradigm of engagement in the existing body of literature is framed in the binary logic, which is rooted in realist epistemology or positivism. This approach to scientific discourse is limited in dealing with complex conceptual, theoretical and philosophical questions. The study develops, as a contribution to science, an alternative epistemological framework from which good governance in the context of NEPAD could be understood. Such epistemological framework is, for the purpose of this study, termed the contingent co-existence of opposites. It is used to conceptualise good governance in the context of NEPAD and determine its meaning for Public Administration. / Public Administration and Management / D.Litt. et Phil. (Public Administration)
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