Цель исследования – опираясь на теоретические и практические основы цифровизации, смоделировать бизнес-процесс для автоматизации коммуникационных процессов в Профсоюзной организации. Объектом исследования выступает информационная система профсоюзной организации студентов ИнЭУ, структурное подразделение ПОС УрФУ. Для достижения данной цели были определены следующие задачи: провести обзор и анализ систем в условиях развития цифровой экономики; сформировать требования к выбору системы для профсоюзной организации; рассмотреть программные продукты для Профсоюзных организаций; смоделировать основную деятельность объекта исследования; создать и проанализировать модель AS-IS, выявить недостатки, построить модель TO-BE; создать концептуальную модель будущей системы; разработать план управления проектом; рассчитать экономическую эффективность проекта. Результаты выпускной квалификационной работы используются в процессе работы Профсоюзной организации студентов ИнЭУ, а также были представлены на научных конференциях. / The purpose of the study is to model a business process for automating communication processes in a trade union organization based on the theoretical and practical foundations of digitalization. The object of the study is the information system of the trade union organization of students of INEU, a structural unit of the UrFU PIC. To achieve this goal, the following tasks were identified: to review and analyze systems in the context of the development of the digital economy; to form requirements for choosing a system for a trade union organization; to consider software products for trade union organizations; simulate the main activity of the research object; create and analyze the AS-IS model, identify shortcomings, build a TO-BE model; create a conceptual model of the future system; develop a project management plan; calculate the economic efficiency of the project. The results of the final qualification work are used in the work of the Trade Union Organization of INEU students and have also been presented at scientific conferences.

attitudes amongst the members of different races towards the implementation of affirmative action in the Correctional Services Department of South Africa. A literature study on affirmative action was completed and thereafter a questionnaire was developed. An emperical study was done by questionnaire on the determination of perceptions and attitudes of members of the South African Correctional Services Department towards the application of Affirmative Action policies. serious problems if not correctly managed. It was established that the success in any affirmative action strategy rests on the understanding and acceptance of cultural diversity as manifested in perceptions and attitudes. Management information systems needs to be effective and efficient at all times. Changing perceptions and attitudes increased passion and job satisfaction. Recommendations are made for further research on aspects highlighted by the findings. / Penology / M.A. (Penology)

attitudes amongst the members of different races towards the implementation of affirmative action in the Correctional Services Department of South Africa. A literature study on affirmative action was completed and thereafter a questionnaire was developed. An emperical study was done by questionnaire on the determination of perceptions and attitudes of members of the South African Correctional Services Department towards the application of Affirmative Action policies. serious problems if not correctly managed. It was established that the success in any affirmative action strategy rests on the understanding and acceptance of cultural diversity as manifested in perceptions and attitudes. Management information systems needs to be effective and efficient at all times. Changing perceptions and attitudes increased passion and job satisfaction. Recommendations are made for further research on aspects highlighted by the findings. / Penology / M.A. (Penology)

Med huvudsakligt fokus på budföretaget Foodora och de otrygga arbetsförhållanden som växer fram i samband med gig-ekonomins utbredning har denna studie som syfte att bilda en djupare förståelse för hur det fackliga arbetet påverkas, samt vilka huvudsakliga utmaningar som finns med att höja den fackliga organisationsgraden inom företaget Foodora. Det teoretiska ramverk som använts genom studien utgörs av Guy Standings teori om prekariatet. Standing framhåller hur prekariatet är en klass i vardande som idag växer fram till följd av de otrygga förhållanden denna grupp tvingas förhålla sig till. För att besvara studiens syfte har en kvalitativ metod använts där semistrukturerade intervjuer med fackligt anställda på Svenska Transportarbetarförbundet utgjort vårt empiriska material. Vår slutsats visar hur det fackliga arbetet påverkas negativt av hur de potentiella medlemmarna befinner sig i otrygga arbetsförhållanden och därför upplever det som riskfyllt att engagera sig fackligt. Vi identifierade främst hur en avsaknad av anställning-, inkomst- och representationstrygghet hos buden orsakade svårigheter för Transport med att organisera gruppen. Vi kunde även identifiera att det främst är migranter som anställs inom Foodora, där både den typ av dubbla otrygghet individen befinner sig i, samt kulturella skillnader och språkliga barriärer var försvårande i arbetet med att organisera gruppen fackligt. / With the main focus on the company Foodora and the precarious working conditions that emerge in connection with the gig economy, this study aims to gain a deeper understanding of how union work is affected and which primary challenges there are in reaching a higher level of trade union organization within the company Foodora. The theoretical framework used in the study is based on Guy Standing’s theory concerning the precariat. Standing emphasizes how the precariat is a becoming class whose growth is caused by the precarious work conditions that this group is forced to adhere to. The basis for gathering our empirical material has been a qualitative method with semi structured interviews with employees organized within the Transport union. Our results show that there is a negative attitude towards engaging in organized unions among the potential members since they perceive it as a risk, which then has a negative effect on the work of the union. We identified that the lack of insecurity with employment, insecurity with salary and lack of representation caused problems when trying to organize members in the trade union. We could also identify that those who are mainly employed at Foodora are immigrants, who are affected by insecurity based on various interplaying factors. Caused by the lack of civil rights as well as the lack of work-related safety. The cultural and linguistic barriers, in combination with the insecurity within the group caused obstacles when trying to organize members in the trade union.

Thesis (MA (Political Science. International Studies))--Stellenbosch University, 2008. / The effects of ‘accelerated globalisation’ can not be denied when observing modern innovations shaping human life. Its development and consequent revolutionary impact is unlike any other in modern history. The last half of the twentieth century witnessed changes in exponential terms, such as informational and technological innovations that constantly redefine the way people function. This study focuses on the effect of globalisation on trade unions, paying particular attention to the formation of liberal economic conditions, the rise of global capital flows, and the diversification of workers, working conditions and employment patterns. Globalisation has led to the formation of new social, economic, and political conditions which have made it increasingly difficult for trade unions to function in traditional ways. At the heart of this lies the fundamental opposition of capital to labour, and increasingly so under conditions of global competition. Trade unions, are organisations that represent worker interests through solidarity and strength in numbers, traditionally at the national level but increasingly they are being challenged on a global level. Thus, due to various internal and external factors, the situation many unions find themselves in is one of survival instead of growth and influence. The case study of Cosatu was chosen due to the benefit of analysing the organisation’s past success as well as present situation. Although it has not been unaffected by the problems facing unions worldwide, it has managed to achieve some notable successes in the process. The practice of social movement unionism has been highly effective in mobilising under-represented groups, and is found to still be effective in South Africa, although at a diminished scale. It is imperative for all unions to restructure the way they function so as to incorporate previously marginalised groups, to utilise technology and globalisation to their advantage, and to educate potential new entrants to the labour market.

Ce mémoire illustre l'évolution de la stratégie du syndicat des TCA-Québec, unité locale 728 représentant les employés de l'usine Kenworth de Sainte-Thérèse, de la fermeture de l'usine en 1996 jusqu'à sa réouverture en 1999. La littérature démontre que la mondialisation des marchés économiques oblige les syndicats à revoir leur stratégie lors de négociations collectives. Parfois, leur survie en dépend. Les résultats de notre étude de cas permettent de déterminer cinq événements clés où le syndicat local revoit sa stratégie pendant ce conflit de travail médiatisé : la négociation collective, l'échec de la négociation menant à une grève générale, la fermeture de l'usine, l'annonce de la réouverture de l'usine ainsi que sa réouverture. L'ensemble des résultats présentés en corrélation avec le modèle d’analyse de David Weil (1994) présente la planification stratégique de ces cinq événements à partir d’un processus intégré qui peut être décomposé en trois principales étapes : la formulation de la stratégie, sa mise en œuvre et son évaluation. Les faits sont colligés chronologiquement en exposant les transformations de la stratégie du syndicat local par l'identification d'indicateurs conçus à partir des facteurs externes évoqués dans le modèle de Weil (1994), à savoir l'analyse de l'environnement technologique, législatif et social, les priorités dictées par les membres, l'allocation des ressources du syndicat, ainsi que l'analyse de l'évaluation avantage coûts versus bénéfices. / This thesis illustrates the evolution of the strategy used by the TCA-Québec Union, local unit 728 representing the employees of Kenworth in Sainte-Thérèse, from the plant shutdown in 1996 to its reopening in 1999. The literature shows that the economic market globalisation has forced the trade unions to reconsider their strategic approach in the collective bargaining process. In some cases, their survival depends on it. The case study presented in this work identifies five key events when strategic adjustments were made by the trade union during this highly mediatised conflict: the collective bargaining, the failure of these negotiations which led to a general strike, the plant shutdown, the announcement of the plant’s reopening as well as its actual reopening. The results presented in correlation to the David Weil Model (1994) detail the strategic planning of these five key events using an integrated process which is composed of three major steps: formulating, implementing and evaluating the strategy. The facts are assembled chronologically while exposing the modifications to the local union`s strategy using indicators developed with Weil’s model external factors (1994) such as the technological, legal and social environments, the member-led priorities, the distribution of the union’s resources as well as the cost-benefit advantages.

En raison des présentes transformations du marché du travail, le mouvement syndical est à la recherche d’un nouvel équilibre. Dans ce contexte plutôt changeant, réorganisations et flexibilité se négocient en échange d’une protection accrue pour ceux qui demeurent en emploi. Si d’une part, ceci mène à une prolifération de nouvelles formes d’emploi atypiques et de disparités de traitement, d’autre part la constitutionnalisation du droit du travail change le rapport quant à l’universalisme syndical. Nous nous sommes alors interrogée sur les impacts que cela peut avoir sur le devoir syndical de représentation. Prenant cela en considération, nous avons voulu au cours de notre recherche faire la lumière tant sur certains impacts de la négociation de clauses de disparité de traitement dans les milieux de travail syndiqués que sur les défis contemporains du droit du travail et de l’emploi. Cette thèse propre au champ d’études que sont les relations industrielles se distingue des autres recherches dans le même domaine en se concentrant sur l’effet empirique de la mise en œuvre d’une norme, par l’étude de deux cas suggestifs. Plus précisément, notre thèse avait comme principal objectif de répondre à la question suivante : Quels sont les effets sur l’acteur (action) syndical du recours à la norme d’égalité, à la suite la négociation de clauses « orphelin »? Pour y parvenir, nous avons dû reconstituer comment les acteurs syndicaux s’étaient approprié l’espace ouvert par la constitutionnalisation du droit du travail. Nous avons utilisé une méthode qualitative, impliquant une revue de la littérature sociohistorique, théorique et juridique, une analyse de la jurisprudence existant à ce sujet et l’étude de deux cas portant sur la négociation d’une clause « orphelin » le tout représentant soixante entrevues semi-dirigées dans plusieurs casernes et palais de justice. Les connaissances acquises permettent au plan empirique une meilleure compréhension des interactions possibles entre acteurs, institutions et stratégies lors de la mise en œuvre de la norme d’égalité ainsi que des déterminants de l’action (ou de l’inaction) syndicale. Sur le plan pratique, nous espérons que notre thèse puisse guider toute personne ou tout groupe de personnes désirant mettre en œuvre des mesures égalitaires, tant pour éviter certains écueils reliés à ces actions ou réactions suscitées par la mise en œuvre du droit à l’égalité, que pour mesurer l’efficacité des actions entreprises. De surcroît, sur le plan théorique, nous croyons que de mettre à l’épreuve un modèle théorique recoupant stratégies et institutions permettra d’aborder les problèmes à la fois au niveau de l’acteur et au niveau structurel. Les résultats obtenus aident à comprendre en quoi et comment peut se construire l’action syndicale dans certains (2) cas de mise en œuvre de la norme d’égalité. Le choix de différentes stratégies ne peut pas être dissocié des différents contextes économiques, sociaux et juridiques, ni des capacités stratégiques des différents acteurs en cause. Les principales contraintes identifiées ont pu être imputées tant aux structures de l’association syndicale qu’aux différents univers normatifs mobilisés. Les sources de tensions vécues dans les milieux à l’étude ont été rattachées notamment aux perceptions d’injustice et à la méconnaissance des différentes normes juridiques. En conséquence, il faut conclure que pour les associations syndicales (sans se restreindre à celles à l’étude), la question d’iniquité pourrait avoir de graves conséquences et non seulement sur le devoir de représentation. Nous avons spécialement souligné la fragilisation de leurs assises, dans leurs deux pôles d’actions : d’acteur économique (faille dans la capacité d’action traditionnelle) et d’acteur politique (climat hostile au syndicalisme). Nous souhaitons que l’acteur syndical puisse mobiliser, à la lumière des résultats de notre recherche, des arguments concourant à repenser l’action syndicale, que nous croyons être plus pertinente que jamais. Nous croyons également que les différents acteurs du monde du travail pourraient s’approprier certaines de nos recommandations afin de favoriser une citoyenneté au travail plus inclusive. / As a result of the present transformation of the labour markets, trade union movements are in constant search for a new equilibrium. If in this context of instability, reorganizations and flexibility are negotiated in exchange for increased protection for those who remain in employment. If on the one hand, this leads to a proliferation of new atypical forms of employment and disparities of treatment, on the other hand, the entrenchment of human rights law in the field of labour relation changes the relationship with the union majority rule. This has raised an important question about the impact this will have on the union's duty of fair representation. Taking this into consideration, we wanted in the course of our research to shed light both on the impacts of the negotiation of disparity of treatment (two-tier wage plan) clauses have on unionized workplaces and on the contemporary challenges of labour and employment law. While still being specific to our field of research (industrial relations), our work differs from other studies that have been carried out on this matter by focusing on the empirical effects of the implementation of the norm of equality through the analysis of two suggestive cases. More specifically, the main objective of our thesis was to answer the following question: What are the effects of the implementation of the norm of equality in unionized work environments in the province of Québec? In order to achieve this goal, we had to recreate how the trade union actors can fit within the entrenchment of human rights law. We used a qualitative approach, involving a review of historical, theoretical and legal literature, analysis of the existing jurisprudence on this matter and the study of two selected cases involving the negotiation of a "orphan" clause (representing sixty semi-structured interviews in total). It was in our intention to demonstrate that gained knowledge from previous applications provides a better understanding on the empirical level of possible interactions between actors, institutions and strategies during the implementation of a strategy, as well as important determinants concerning the union action (or inaction). On a practical level, we hope that our thesis can guide any individual (or group of individuals) wishing to implement equality measures, both to avoid some of the pitfalls related to these actions or reactions to the implementation of the right to equality, and to measure the effectiveness of undertaken actions. Additionally, on a more theoretical level, we believe that testing a conceptual model overlapping different strategies and institutions will address these problems both at actor and structural level. The results we obtained provide insights into how and to what extent trade union action can be built in the case of equality norm implementation. The selection of different strategies cannot be disembodied from its economic, sociological and legal contexts, nor from the strategic capacities of the different actors involved. The main constraints identified could be attributed both to the structures of the union association and to different normative spaces. The tensions experienced in the studied cases were linked to particular perceptions of injustice and lack of knowledge of different legal standards. Subsequently, we must come to the conclusion that the question of iniquity may have some serious repercussions for trade unions far beyond the duty of fair representation. We specially emphasize the weakening of their foundations, mainly in their two poles of action: as economic players (loophole in the traditional ability of action) and political actors (cultivating a climate that is hostile to unionism). Based on the results of our research, we want union actors to be able to mobilize concurrent arguments to rethink union action altogether, something we believe is more relevant than ever. We also believe that the different actors of today's working world could take ownership of the recommendations set forth in our work to foster a more inclusive citizenship at work.

L'intégration européenne occasionne de multiples dilemmes pour les organisations syndicales, habitués à exercer leurs répertoires d'action dans un espace d'État-nation. Parmi les dilemmes spécifiquement liés à la gouvernance multiniveaux européenne, nous comptons la mobilité de la main-d'œuvre et la création d'un marché unique pour les services. Cette thèse examine les stratégies des organisations syndicales danoises et suédoises de trois secteurs pour s'attaquer à ces deux dilemmes. Des approches néo-institutionnalistes, notamment celle concernant les « variétés du capitalisme », s'attendraient à des réponses relativement uniformes, axées sur les fortes complémentarités institutionnelles nationales, tenant compte de la nature coordonnée des relations industrielles scandinaves. Notre thèse confirme que les institutions nationales jouent un rôle important pour atténuer les impacts de l'intégration économique, au fur et à mesure que l'intégration progresse. L'analyse de nos cas, basée sur plus de soixante entretiens semi-dirigés effectués en Europe, nous permet cependant d'affirmer un rôle également important pour des facteurs endogènes, notamment l'entrepreneuriat institutionnel et les capacités stratégiques. / European integration induces multiple dilemmas for trade unions whose repertories of action are normally limited to the scope of the nation state. Free movement of workers and the establishment of a common market for services are among said dilemmas that surface specifically in the context of European multilevel governance of industrial relations. This doctoral thesis examines trade union strategies in Denmark and Sweden in three sectors that address these two dilemmas. Neo-institutionalism, specifically “varieties of capitalism” literature, suggests that responses should be relatively uniform, centred around strong institutional complementarities on the national level, because of the strongly coordinated nature of the Nordic economies and industrial relations model. Our thesis confirms that national institutions play an important role in order to mitigate pressures of economic integration, in the long run. However, based on over sixty semi-structured interviews in Europe, our cases also ascertain an important role for endogenous factors, such as institutional entrepreneurship and strategic capabilities.

D.Phil. (Sociology) / In this thesis I am examining the National Union of Metalworkers of South Africa (NUMSA) and Solidarity‘s responses to technological changes at the ArcelorMittal (formerly known as Iron and Steel Corporation of South Africa (Iscor)) Vanderbijlpark Plant in the south of the Gauteng province between 1989 and 2012. As part of the restructuring plans of the Apartheid government, Iscor South Africa was privatised in 1989. At that time the plant was also in a process of restructuring, which included technological changes and work reorganisation, the objective of which was to prepare Iscor South Africa and the plant for competing in a global steel market. Therefore the subsequent technological changes in the plant were also part of the plant‘s positioning in the global competition of the steel market. The ownership of the plant by ArcelorMittal International after 2006 meant that the plant was fully integrated into the global steel market because it became part of the other global plants of the ArcelorMittal International Group in other parts of the world. Technological changes and work reorganisation led to a massive displacement of workers at Iscor South Africa. For example, in 1988, Iscor had about 59 000 employees and this number was reduced to about 9 300 employees in 2010. The key objective of the thesis is to conduct a sociological analysis of trade union responses to the technological changes at ArcelorMittal Vanderbijlpark Plant. One of the discoveries of this thesis is that both trade unions – Solidarity and NUMSA- were not proactive in responding to technological changes at the plant. They argued for more consultation on technological changes, training, and deployment of workers who had been displaced by machines, work reorganisation, and retrenchment packages for retrenched workers. Solidarity, a predominantly white workers‘ union, with its skilled workforce did not use its membership‘s strategic location at the point of production to help it proactively to respond to technological changes. On the other hand, NUMSA, a predominantly black union which was part of a vibrant antiapartheid movement with traditions of grooming worker intellectuals, did not respond proactively to technological changes at the plant.Even after the wave of restructuring and technological changes of the 1990s to early 2000s, both unions did not move away from a reactive approach towards a proactive approach to production technology. The two unions did not combine reproduction and production issues in their bargaining strategies. The unions were still focusing on wages or reproduction as a strategy of engaging factory owners. Production in the form of technological changes and work reorganisation was not being addressed by the union and yet changes in production processes play a major role in determining the number of workers in a plant and the profile of the workforce as shown in this thesis. The reactive responses of both trade unions and a focus on wages is theorised as reproduction reductionism. This means that unions tend to focus on wages and other spheres of income such as politics of ‗upward mobility‘ which play a central role in reproducing workers and their leaders. The focus on these issues means that the unions are prioritising reproduction over production. This then leads to management of the plant having free reign in the sphere of production and technological changes.

Cette recherche propose une analyse critique, à la lumière du droit français, de la négociation collective et, plus largement du partenariat social en Russie. Seront présentés tous les aspects du droit de la négociation collective dans une perspective comparative : la nature juridique de l'accord collectif et de la convention collective, leur place dans la hiérarchie des normes, les acteurs du partenariat social (syndicats, organisations patronales, Etat). Sont également examinés les principes applicables à la procédure de négociation collective. Dans ce cadre, est étudiée l'effectivité de la norme collective négociée à travers son évolution dans le temps et le contrôle de son application par les parties et le juge. Cette recherche fait ressortir les défectuosités du droit russe. La qualité de source du droit n'a été reconnue à la norme collective négociée que récemment. Sa nature juridique et sa place dans la hiérarchie des normes restent ambiguës. Les acteurs de la négociation collective n'ont découvert ce procédé démocratique qu'après la chute de l'URSS. La faiblesse des acteurs rejaillit sur le contrôle de la norme collective négociée, imparfait à ce stade. Le manque d'indépendance et d'efficience de la justice sociale russe est un autre obstacle à l'effectivité de ce contrôle. La doctrine russe reste encore marquée par le dogme de l'autorité de l'acte de gouvernement hérité de l'époque soviétique. Pour mettre en lumière ces défectuosités du droit contemporain, l'histoire du droit français et du droit russe sont convoquées pour comprendre les dynamiques évolutives qui parfois ont été mises en perspective avec des recherches sociologiques et des données économiques. / This study proposes a critical analysis of collective bargaining, and, more generally, of the development of social partnership in post-Soviet Russia, from the perspective of French law. All aspects of collective bargaining are presented comparatively, including the legal nature of the collective agreement, its place in the hierarchy of norms, the actors of the social dialog such as trade unions, employers' unions, the Federal State or the subjects of the Russian Federation. The principles of collective bargaining procedure are also examined. Within this framework, the effectiveness of the negotiated social norm, as well as the control of its application by the parties involved and the court are presented in their evolutionary development. The study identifies multiple imperfections in Russian law where the negotiated social norm was only recently recognized as a source of law. Its legal nature and its place in the hierarchy of norms remain uncertain. The actors of collective bargaining have discovered this democratic procedure only after the Soviet Union's collapse. However, the actors' limited access to power impacts the control of the social norm. This control is thus flawed. Relative inefficiency of social justice in Russia is an important impediment to the effectiveness of this control. Russian researches are still being marked by the dogma of the authority of the governmental norm inherited from the Soviet period. In order to demonstrate these shortcomings of the present day Russian law in their dynamic the historical overview of the French and Russian systems of law is included, sometimes sociological research and economic data are used to support the argument.